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Super 8 by Wyndham Canandaigua

Rochester - NY · United States

4450 Eastern BlvdView location

6.4/10Good1,002 Reviews
Cleanliness6.6/106.6
Service7.6/107.6
Comfort7.0/107.0
Condition6.0/106.0
Neighborhood8.2/108.2
Amenities5.8/105.8
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  • Business hotels
  • Pet friendly Hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Super 8 by Wyndham Canandaigua

Ideally located in the Canandaigua area, Super 8 Canandaigua promises a relaxing and wonderful visit. Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at Super 8 Canandaigua.

Designed for comfort, selected guestrooms offer air conditioning, heating, alarm clock, telephone, television to ensure a restful night. The property offers various recreational opportunities. Convenience and comfort make Super 8 Canandaigua the perfect choice for your stay in Canandaigua (NY).

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When you stay at Super 8 by Wyndham Canandaigua in Canandaigua, you'll be near ski lifts, within a 15-minute walk of Canandaigua Lake and Roseland Waterpark. This motel is 0.5 mi (0.9 km) from Kershaw Park and 0.8 mi (1.2 km) from Canandaigua Lake State Marine Park.

Make yourself at home in one of the 50 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes, as well as phones with free local calls.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Planning an event in Canandaigua? This motel has 237 square feet (22 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Entertainment
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 25

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Prepaid credit cards are not accepted for any bookings or onsite payments
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    25
  • Optional fees
    • Pet fee: USD 25 per pet (varies based on length of stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Roseland Waterpark 0.6 km / 0.4 mi
Kershaw Park 1 km / 0.6 mi
Canandaigua Lake State Marine Park 1.2 km / 0.8 mi
Canandaigua Lake 1.3 km / 0.8 mi
Canandaigua City Pier 1.9 km / 1.2 mi
Finger Lakes Community College 2.1 km / 1.3 mi
CMAC Performing Arts Center 2.3 km / 1.4 mi
Ontario County Historical Society 2.9 km / 1.8 mi
Naked Dove Brewing Company 3 km / 1.8 mi
Land of Legends Raceway 3.2 km / 2 mi
Granger Homestead and Carriage Museum 4 km / 2.5 mi
Sonnenberg Gardens and Mansion State Historic Park 4.6 km / 2.9 mi
Canandaigua VA 4.9 km / 3.1 mi
Lincoln Hill Farms 6.8 km / 4.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 50
  • Number of floors (main building): 2
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Hotel safeExtra charge
  • Lift access
  • Luggage roomExtra charge
Show 8 more facilities & services
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room: 1
  • Breakfast
  • Picnic
  • Early Check-inExtra charge
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 25 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable2 photos

    Super 8 by Wyndham Canandaigua

    DOUBLE KING BED NON SMOKING

    Room photos

    2 photos

    Room overview

    Smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Cable TV
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Housekeeping
    • TV
    • Wi-fi
    • Bathroom: 1

    Facilities with extra charge

    • Toiletries
    • Radio
    • Safe
    • Direct dial telephone
    • Hairdryer
    • Wake-up service
    • Alarm clock
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Super 8 by Wyndham Canandaigua

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING BED NON SMOKINGSTUDIO • KING BED NON SMOKINGSTU.KG-NM

    Photos are not available for this room type.

    Super 8 by Wyndham Canandaigua

    STUDIO KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Super 8 by Wyndham Canandaigua

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Super 8 by Wyndham Canandaigua

6.4
Good
1,002 Reviews
Cleanliness
6.6 /10
Service
7.6 /10
Comfort
7.0 /10
Condition
6.0 /10
Neighborhood
8.2 /10
Amenities
5.8 /10
100 reviews shown
10/10
Exceptional
09 Jul 2026
Mike
Outside a bit rough but for the room itself, Absolutely beautiful. Nice big bed and comfortable.
Best in price for location near Canandaigua Lake.
Would stay here again for sure.
Thanks.
MiKe
Partner
2/10
Poor
02 Jul 2026
Giuseppe
You know those movies that show serial killers living in grungy motels? That’s the vibe at this Super8.

Avoid at all costs. They’ve bought some cheap new beds to make it look “modern” but don’t be fooled. This property hasn’t been properly maintained for years and it shows. Everything is loose and jiggly, windows are single pane glass from the 1960’s, peeling wallpaper, skeletons of past wall fixtures long removed leaving wall anchors and bad spackle jobs, filthy bathroom mirror that has visible black mold surrounding the frame, more black mold on the ceiling in the bathroom, sticky floors throughout the room, etc. Even the parking lot is riddled with potholes with the faded Super8 sign as a backdrop for the perfect roach motel experience. Front desk guy was friendly.
Partner
10/10
Exceptional
30 Jun 2026
Caren
Great!!!!!!!!!!!!!!!!!!!!!
Partner
2/10
Poor
16 Jun 2026
Aaron
Absolutely disgusting. They gave my room away to someone at 2:30am they were trying to get into my room. The door opened and I yelled. Manager lied and said they went to the wrong room but the people had a key that opened the door and they said that was the right room number they were given. Worst hotel ive ever stayed at. I never even got an apology.
Self
2/10
Poor
07 Jun 2026
Dennis
Stay away from this place!!! Upon arriving to the facility and traveling through the large pot hole filled parking lot, we were first greeted by what I assume are permanent residents sitting next to the entrance that definitely make you wonder if your safe as they silently stare at you the entire way in and look rather sketchy. When you walk inside a very unpleasant odor of what I believe is moisture/ water type issues hits you in the face which leaves you second guessing the decision to stay here. After doing the pre registration online prior to arriving we are handed paperwork to complete this process again, why did we do it online but fine, whatever. We then are given our key and headed to the elevator for our 2nd floor room only to be shown the stairs and told no elevator, fine, whatever. Once we hit the 2nd floor we are then hit in the face with a very strong odor of chemicals and cigarette smoke which is very unpleasant. We make it to our room to find it dirty, stinky, and full of damage. Some photos are attached. Dirt stains on the floor, half patched walls, throughout, cob web corners, brown something on the toilet seat, and oh don’t forget to check out the shower head in the photo provided. Decided we would be cleaner to skip the room shower and freshen up elsewhere! We were in town for a concert one night and unfortunately everywhere else was already sold out- we were prepared to get a room elsewhere and be told by this dump they wouldn’t refund our money
Family
10/10
Exceptional
27 May 2026
Lourdes
NO COMPLAINTS RECOMMEND.
Self
2/10
Poor
26 May 2026
sourabh
There was no electricity for half of the night we stayed in the hotel. My kids couldn't sleep, we need refund.
Family_with_children
2/10
Poor
18 May 2026
zachary
There's a lot of smoking in the hotel which you'll definitely smell in your room. In the room; there's mold, plenty of dirt, other people's hair etc. The sheets had been changed. Staff was fine but I didn't have much interaction with the. If this hotel cost 58-65/ night it would be more inline with what one might expect. The impression I got was it was primarily a section a voucher hotel. I wouldn't broadly recommend it but for the right situation it's fine. (Most of the documentation I did regarding the rooms cleanness was in a video. Not a photo.)
Self
6/10
Pleasant
15 May 2026
Naomi
The room had an odor - not moldy or mildew - but a sour smell. The floor was sticky and we needed to keep our shoes on. Bathroom was clean but there was no toilet paper when we arrived - had to go ask for some. The phone was flashing when we arrived so I picked up the receiver to see how to turn it off and the receiver was stuck in the phone. No one came to take out garbage or replenish towels. When we asked front desk for clean towels then told us to return the dirty ones and we could get clean ones.
We stayed two nights and after we checked in on Friday we were told that there would be carpet laid in the morning and if we weren't out of the room before they started we would need to stay in our room until they were done. When we arrived back that night the carpet wasn't complete - and continued the next morning as we were checking out. Would we have been expected to stay in our room that whole time? The coffee in the lobby was good - but there was nothing else offered even though it states there would be breakfast items in the booking.
Family
4/10
Poor
26 Apr 2026
Roseann
Parking lot was full of holes. The hotel was dirty in the hallways and kinda smelled. The beds were ok however the light in the bathroom is hooked up to a very noisy fan. There was no glasses in the bathroom. The view out our window was of the dumpster . The breakfast offered was coffee. There was nothing else but coffeee. The whole hotel needs a whole makeover. Will not be staying there ever again.
Friends
2/10
Poor
07 Apr 2026
tracy
Motel is run down and dirty. Had to ask for toilet paper, non in room. People fighting in parking lot. Price way to high for conditions of Motel and vending machines out of order. I do not recommend!!! Better to sleep in your car!
Friends_and_family Family
2/10
Poor
19 Mar 2026
Rebecca
There is no lake view from any room. They supposedly \"remodeled\" & there are NO = ZERO jacuzzi tubs or so called private hot tubs. When I arrived to check out the jacuzzi tub room I had rented... There was a simple bathtub I think wiťh my knees bent to my chin I might fit in. When I questioned the Super 8 employee he answered \"It is a tub that you can fill with hot water =private hot tub.\" My jaw dropped to the floor and upon regaining my composure I politely asked for a refund for false advertising and the Super 8 employee blamed Expedia for the false advertising and said he could refund my money due to it not being anything that he did. I walked out without even checking in and went back to my home. I still have the whole amount charged on my card as well. There were empty card board boxes where there had previously been a cozy and quaint sitting area. The place looked deserted and very uninviting. I had previously stated at this Super 8 for 3 different weeks and quite a few weekends. Knowing it is obviously under new management/ownership who apparently feel customer service is non existent and not important while providing false statements to get you in the door is the way to do business. I will NEVER ge back there again. HORRIBLE AND SERIOUSLY SHOCKING HOW BAD JUST A 15 MIN ENCOUNTER IN THERE HAS LEFT ME WITH SUCH A SOUR OPINION OF SUPER 8 MOTELS!
2/10
Poor
17 Mar 2026
avie
It needs a lot of improvements. No cups in the room to go with the ice container. Not a place to hang Your clothes, it seems unsafe do to certain traffic. Also very noisy with doors slamming shut through the night.
Partner
4/10
Poor
28 Feb 2026
Christina
It started with waiting at reception for someone to assist in finding out reservation. Once the gentleman gave us our room key we walked into the hallway and it wreaked off cigarette smoke. Upon entering our room the floors were sticky the towels and wash clothes were stained like they were previously used to clean mud off something and it wouldn't wash out. It was stated there would be a continental which turned out to be only coffee. Very disappointing. The smell made me nauseous. I would not recommend this place.
Family_with_children
2/10
Poor
26 Jan 2026
Steven
Literally 8 cars in lot and they put a toddler family above us. Then staff pounded on door at 9 a.m. so violently I thought there was a fire! It was to remind us checkout was at 11. We're middle aged, I can definitely get myself up. I am an essential worker and staying due to storm. Will never stay there again. Last stay was awesome. So sad.
2/10
Poor
21 Jan 2026
Preston

there were cockroaches. bed was moist and smelled bad.
Friends_and_family Family
2/10
Poor
08 Dec 2025
Thomas
Property should be condemned. Filthy, horrible service, horrible location. Bodily fluid stains and cockroaches and cigarettes everywhere. absolutely filthy. none of the amenities promised available. no room cleaning. take this listing off the website
Business Self
2/10
Poor
07 Dec 2025
Amy
The hotel is horrible , No house keeping , it's dirty , Halls smell , No breakfast ,no coffee no customer service ... Horrible horrible
Business_and_leisure Pet
2/10
Poor
19 Oct 2025
Leo
ABSOLUTELY STAY AWAY FROM THIS PROPERTY.
Leisure Family_with_children
8/10
Excellent
13 Oct 2025
Emma
Perfect for a weekend trip. Not spectacular but definitely nice and quiet and the front desk staff were all very nice and accommodating.
Leisure Partner
2/10
Poor
12 Oct 2025
Kimberly
I didn’t even take my purse off my shoulder when I walked in the room.
I knew as soon as I drove up to the property
As soon as I walked into the room, I was like “oh no, there is no way I’m staying here!”
It’s a place where you couldn’t even take your shoes off to walk to the bathroom. I don’t think Wyndham understands who is representing their property or they would pull that license.
It was terrible! And it was more like an apartment than a hotel because people were actually living there. I thought I was gonna wake up chopped up and stuffed in the ice machine. It was straight out of a horror movie.
Business
2/10
Poor
12 Oct 2025
michael
Extremely poor conditions and customer service. In town for a wedding. The room had a window that wouldn’t shut and was open to the other tenants that were smoking right outside the window. Didn’t feel safe as the property appears to be housing for the homeless or disadvantaged. We didn’t stay. Spent 15 mins on property and asked for new room or refund and got neither. I will never stay or recommend a Wyndham property again! And that includes my company and work travel as well!!
Friends_and_family Family
2/10
Poor
30 Sep 2025
Andrew
.
6/10
Pleasant
30 Sep 2025
Kathleen
When we arrived, the hotel was under construction. We were informed there would be no breakfast service. It would have been nice to have heard about that when I made the reservation a month ago. We were initially led to a room that stunk of mildew and was about 50 degrees. We refused to stay in that room. They sent us to another room, where neither of the lights by the beds worked (there were no plugs, the cords had been cut), using the TV was difficult and required the front desk person to come upstairs. When we needed more toilet paper, no one answered three calls to front desk. Every time we came into the hotel, one or more of the staff were standing out front smoking. Overall, very disappointed. We have stayed in that motel seven out of the past eight years and have never been dissatisfied. Until now.
Leisure Family
4/10
Poor
29 Sep 2025
Ann Marie
When we went to our room the sheets were stained, there was no place to hang your clothes. phone in room unusable to contact front desk and difficult to get room cleaned and they only did it once after promising to put us on the schedule on Monday and not cleaning until Wednesday. Nobody at the front desk in the morning to talk to. Could not use many electrical outlets because plugs would no go in or stay in. Facility needs major repairs.
Leisure Partner
2/10
Poor
11 Sep 2025
George

A case of trying to do too much at one time and su

The truth is it’s a wonderful place to refinish and redo, but why are you doing all this major construction you probably should not be open for business certainly people who come and stay with you during this time. Will never come back again. Also, why are you renting rooms on hotels.com with a jetted tub and then you get there and find out that you don’t have any of those anymore because of the renovations. I did say one of the partially renovated rooms I guess and the TV didn’t work none of the outlets worked down the halls were all kinds of pain and different. It really was just the most awful experience and I never really bad reviews, but do yourself a favor and save yourself from ruining your business by shutting down and then reopening when it’s done Take it from me. I’ve been a creator of multi businesses that have been very successful and this is just not the way you do it.
Friends_and_family Friends
4/10
Poor
10 Sep 2025
benjamin
Says handicap accessible and then they proceeded to put items in the way of the ramp after talking to them about it once before…fridge in the room was not accessible enough for a wheelchair user which we told them ahead of time that we needed an accessible room. gross in the hallways and door areas.
Leisure Partner
2/10
Poor
07 Sep 2025
Janet
This hotel is aweful. To begin, we couldn't check in when we arrived because \"the entire Wyndam system is down\". Then 20 minutes later I could, but was rushing so we could get to the event we came here for, close to on time. Anyway, we got back at 1am and the walls are paper thin, so we heard all the people in the halls and close rooms. The bed was like sleeping on a piece of plywood. God aweful!
Leisure Family
10/10
Exceptional
05 Sep 2025
Andrew
No vending machines at all
Leisure Partner
2/10
Poor
03 Sep 2025
WILLIAM SOTO-
Upon our arrival they nitified us they cancelled our reservation and since we booked through a 3rd party there was no way of contacting us to notify. The e tire area was sold out for a co cert! We had to book several miles away from out venue at the last minute! BS!
Leisure
4/10
Poor
29 Aug 2025
Maryfrances

Need a refund/ reimbursement

In the middle of major renovations. Paint fumes and lights shorted out when I tried to plug in my phone charger. Dogs were barking most of the night as well...Due to 3rd party rental, I had no options to be refunded any $ for my inconveniences.
Friends_and_family Friends
2/10
Poor
28 Aug 2025
Mary Kay
The hotel was under major construction with people loitering all around. My friend did not feel safe so we did not stay. Because she went to check out the room before deciding whether to stay or not, it was considered a check in and nonrefundable. Hotel clerk first claimed that they called to tell me they were under renovations. Then he said he did not have my phone number because i booked through third party. Then he said that he explained to my friend that he could cancel with refund if she is not satisfied unless she goes to the room. My friend claims that nothing like that was ever discussed. We had to find a different room in a different hotel at the last minute.
Friends_and_family Friends
6/10
Pleasant
26 Aug 2025
Doug
The hotel was under renovation so I try to give them a little consideration. Toilet seat broken and hair dryer not working. No coffee in the morning and no one at front desk.
2/10
Poor
24 Aug 2025
WILLIAM C.

very unhappy

there was no stay, they cancelled our reservation on us less than 24 hours before we were going. They suck and i will never stay at that hotel again
Partner
2/10
Poor
23 Aug 2025
john
It might have been ok. Had you not canceled my room the day of our trip .even though it was prepaid 5 weeks in advance. We had to find another hotel for $300.00 moreI.m still waiting for my refund of $309.00. Are you going to give it back to me or do i have to go through my bank.
Business_and_leisure Family
10/10
Exceptional
22 Aug 2025
Sandra
I always stay at S uper 8 when i come to Canandaigua. I like the motel and staff.
Leisure Self
2/10
Poor
21 Aug 2025
Gilbert

Poor, terrible customer service.

Hotel canceled my confirmed reservation upon my arrival.
Friends_and_family Family
2/10
Poor
21 Aug 2025
Stephen
It was a dump doing renovations while open
Friends_and_family Family
2/10
Poor
15 Aug 2025
ruth
Motel under construction , dirty hallways . Was unable to finish connecting pipes to sink. Hours after check in time. Toxic antibacterial/ Lysol smell . Did not stay, never got call to see about cancelling / getting money back. Not ready to be having customers
6/10
Pleasant
14 Aug 2025
Catherine
Walked to concert. Not able to walk to food options which was a huge drawback for us. Would choose to stay again but definitely drive to grab food before drinking!! 🍸
Leisure Family
2/10
Poor
12 Aug 2025
Carole

Awful place to stay!

This place is beyond awful and so run down. So many things wrong from horrible smell to not having working remote or tv. The air conditioning was terribly inadequate No coffee pot in room or coffee service in lobby. Lobby filled with boxes and clutter. Just beyond appalling. I would never recommend for anyone to stay here and if there was a way to get a refund I would be doing that. Super 8 should be embarrassed that you are connected to this facility. Sleeping in my car would have been better but at least the water was hot. Nothing advertised on website was even remotely accurate. Super 8 should dump this hotel so you could have a decent reputation
Self
2/10
Poor
11 Aug 2025
Beth
Renovations underway and no cleanup of public areas. Our door lock did not work properly! Potholes in parking lot!
2/10
Poor
11 Aug 2025
Jeffrey
In addition to the mold and rude staff, there were several groups totaling up to a dozen people hanging out in the parking lot for hours. I felt unsafe going out to my car, although nothing bad actually happened.
4/10
Poor
11 Aug 2025
Gary
The linens looked dirty. There were boxes piled up in the lobby seating area and outside.
Leisure Friends
2/10
Poor
10 Aug 2025
connie
Under construction messes everywhere
Friends_and_family Friends
2/10
Poor
10 Aug 2025
Russell
Upon checking in, we were told our reservation was canceled and there were not any rooms available. I still showed it active on my Expedia App and never received any type of notification. We found out it happened to others staying that night as well. Rates in the area had doubled since booking the room due to a concert in town. After 45 minutes the hotel miraculously “had a cancellation” and got us into a room. Another guest had the exact same scenario earlier in the day. Are they trying to sell the room for higher rates? Seems odd they all of a sudden had other reservations cancel. I don’t recommend staying at this hotel. Half the lights worked in the room and very limited toiletries in th bathroom.
Leisure Family
2/10
Poor
10 Aug 2025
jason
This was a terrible Hotel, and will never stay there again. We booked this as soon as we got our concert tickets about 5-6 months prior. Upon check in we and other ppm checkibg in were told our reservation was canceled due to over booking on their part and they were not sure if they would have enough rooms. I was told they called and emailed me. I immediately pulled up my emails and messages and had zero messages. It smelled awful and the room was disgusting. If i could give negative stars I would. Awful safe your money and stay somewhere else!!
Leisure
2/10
Poor
06 Aug 2025
Salvatore
Hands down this is the worst place I've ever stayed. I think people are living in it. Hopefully we didn't bring any bugs home
Leisure Family
2/10
Poor
04 Aug 2025
Caroline

Hotel cancelled reservation at last minute

Hotel cancelled my reservation with less than 24 hours notice, due to a “water leak”. Reading other reviews over the past several months I saw multiple complaints of wet carpets, mold, and dank mildewy odors so this has obviously been a problem for quite a while now and the hotel hasn’t done anything to fix it. Due to the hotel cancelling at the last minute, I was unable to find alternative accommodation because there was a concert that night and all other hotels in the area were sold out. Avoid this dump at all costs.
Partner
2/10
Poor
03 Aug 2025
Thomas
In all seriousness if the state came in, this place would be shut down. I will be formally reaching out to expedia for a refund, and I NEVER have done that before. There were feces and blood on multiple places in the room and bathroom. Truly gross.
Leisure Partner
6/10
Pleasant
03 Aug 2025
Will
It was uniquely outdated
Leisure Partner
4/10
Poor
29 Jul 2025
Janice
Poor breakfast, peeling paint in bathroom, light switch didn't work
Leisure Family
2/10
Poor
29 Jul 2025
Sandra
I called the hotel at approximately 11:30 to inquire about an early check in and to see if it was feasible. At that point, the individual who answered the phone informed me that my booking had been canceled due to the hotel over booking. It was the same day II called the hotel at approximately 11:30 to inquire about an early check in and to see if it was feasible. At that point, the individual who answered the phone informed me that my booking had been canceled due to the hotel over booking. It was the same day I was supposed to be checking in in a few hours. I had received no notification, no call nothing. If I hadn’t called, I would’ve arrived in town unknowingly not having a hotel room.
Leisure Friends
2/10
Poor
29 Jul 2025
Timothy
DO NOT STAY HEREI made reservations 5 days before my stay.They call me the afternoon before my check-in and tell me they have no rooms. I asked why they would wait until day before my stay and tell me they have no rooms. I was told the manager told him to call me. I asked to talk to manager and magically he wasnt there, Guy on the phone would give me his name
2/10
Poor
28 Jul 2025
Laura
The place was completely run down and poorly maintained. Outdoor paint was peeling and landscaping nonexistent. Indoor entry and reception floors were dirty with mud clods at check in time, hallway stunk of cigarette smoke, door to adjacent room was broken open with lock wires hanging out, no breakfast was provided even though stated in reservation, so disgusting and creepy a place we left and booked another room. Staff totally unhelpful since. booked through Expedia. Will never stay at a Super 8 or use Expedia again.
Leisure Partner
8/10
Excellent
25 Jul 2025
Valorie
Accessibility in bathroom
Leisure Self
6/10
Pleasant
25 Jul 2025
lori
Staff was wonderful, the accommodations not great. The hotel was within walking distance of CMAC and thats why we booked this hotel
2/10
Poor
24 Jul 2025
Dennis
This property should be shut down. The lobby is dirty and worn out. The first room I was assigned had a towel in the bed and looked like it had not been vacuumed in many days. I requested a different room. The clerk took some time to check out the room he then assigned to me. The bed linens were clean, however the floors were littered with paper straw wrappers, dust everywhere. The shower head was broken and the towel bar was laying on the floor. I only stayed because I was the raveling with another person who's room was acceptable. The clerk also would not refund my money. What a dump!
Leisure Friends
4/10
Poor
21 Jul 2025
Terry
Room was in poor condition no daily service had to request any service or go to front desk for towels etc
Leisure Partner
6/10
Pleasant
20 Jul 2025
Santos
The room smelled aweful. The tub had soap scum stains all over. The hotel is in need of renovation. The best part was the A/C, it was really cold. You can hear the conversations from the side rooms.
Friends_and_family Family
6/10
Pleasant
20 Jul 2025
Wendy
The price was good, but the room needs work.
4/10
Poor
20 Jul 2025
Adam

Run down hotel

The hotel is very run-down. It has no elevator, so you need to carry your belongings up stairs and the hallways smelled old and smokey. Once in your room, it smells old, musty and like old smoke. The carpet was old and stained. We were given 1 wash cloth and 1 hand towel; no bath towels. The bedspread, pillows and sheets need to be upgraded. Overall, this hotel needs to be upgraded and cleaned. We couldn’t wait to check out to get out of there and shower at home.
Partner
2/10
Poor
16 Jul 2025
Aaron
The place was just seedy and dirty, no elevator for 2nd floor. Unsafe, smelly, pot holes in the parking lot. Room was dirty, linens hadn't been replaced, dirty bathroom. My wife and I were in the area for our anniversary, we checked in already understanding from the lobby what we might find in the room and when we fot the room our suspicions were confirmed. It was horrible, we decided to not even stay there, and void our refund, it was that bad.
Leisure Partner
8/10
Excellent
16 Jul 2025
Mark
Driveway full of pot holes, not enough parking
Leisure Self
6/10
Pleasant
16 Jul 2025
Darwin
parking with trailer wasnt good
Leisure Family
4/10
Poor
14 Jul 2025
Verified traveler
The room/hotel did not have many updates. The curtain was broken, as well as the towel rack and shower knob. The bathroom floor was somewhat dirty. There was an old bar of soap at the top of the shower.
Friends_and_family Family
2/10
Poor
14 Jul 2025
John
Great location, centrally located not to far from all activities. Leftover food in the fridge, hair in the drain, the first night we didn't have pillowcases.
Leisure Partner
10/10
Exceptional
14 Jul 2025
Thomas

Nice!

It was a great location
Friends_and_family Friends
6/10
Pleasant
14 Jul 2025
Stephanie
It was okay..served its purpose. The carpet was damp which seemed weird and there was a strangle pool of water u see the alarm clock. Mold in the bathroom no ventilation. Beds were not bad clean.
Leisure Family
8/10
Excellent
13 Jul 2025
Linda
The place was clean and worth the cost of the stay.
6/10
Pleasant
09 Jul 2025
Steve
Room was fine. Property is long in the tooth.
Leisure
6/10
Pleasant
06 Jul 2025
Verified traveler

OK for an overnight

OK for an overnight on a road trip, but not great value for money. The bed was too firm, the room needed repairs, and the building was loud. Also, the check in clerk was not welcoming.
Self
8/10
Excellent
05 Jul 2025
patrick
Parking lot needs repair. Halls smelled musty.
Leisure Family
4/10
Poor
04 Jul 2025
Nicholas
Room was fine, but needs to be updated. Stayed in the King suite with Jacuzzi tub and unfortunately it was not worth the extra cost. Jacuzzi tub jets did not work and bathroom was in need of updating and deep cleaning. Sheets had mystery stain.
Leisure Self
2/10
Poor
03 Jul 2025
Verified traveler

You Get What you Pay For

The first room I was given smelled moldy. I removed my sneakers and the carpet made my socks wet, most likely a leaky air conditioner. Desk clerk accomodated a room change but was somewhat surly. Carpets throughout were worn. Parking lot was full of potholes. \"Breakfast\" was coffee and a packaged bun. Sad motel. Best advantage was closeness to CMAC and price. I will look farther away next time.
Self
4/10
Poor
01 Jul 2025
Gregory
Parking lot needs repair and paving, building exterior is worn and dirty looking, grass is overgrown with weeds. Its a dump!
6/10
Pleasant
01 Jul 2025
Timothy

A little effort please

There’s no real care given to make our stay memorable..our first room the refrigerator did not work…. In the new room the tv remote only half worked.. you had to turn it on or off and do the volume with the buttons on the tv. The coffee area in the room had no cups.. the lamp did not work. The breakfast consisted of prepackaged honey buns…. No other options. A simple sweep of the room by the staff to make sure everything was in order would make a big difference as well as putting out a little more effort for the breakfast area. Some fruit, a toaster with some options would go a long way.
Partner
8/10
Excellent
30 Jun 2025
Kelley
Our room door was very hard to unlock from the inside. Took many tried to get it open!
Leisure Partner
4/10
Poor
30 Jun 2025
Debra
Room was dingy and outdated. Hair and debris on floor in bathroom
Leisure Partner
6/10
Pleasant
30 Jun 2025
Igor
Dirty bed, looks like they never changed the bed sheets. Parking lot need a lot of attention. Pot holes all over.
Leisure
2/10
Poor
29 Jun 2025
Michele

The worst

Our room was the most disgusting room I’ve ever stayed in. It reeked of smoke and the sheets had menstruation stains on them but we didn’t get to bed until so late that I wasn’t going to request a room change but should have. The floors were dirty.. and there was a piece of old fruit under the table
Friends_and_family Friends
4/10
Poor
28 Jun 2025
Omer
Room floor wet
2/10
Poor
28 Jun 2025
Randy
Property was old with dirty rugs and patches in the walls. No elevator and fire doors left held open and not closed. Never stay here again and wouldn’t recommend it to anyone.
Leisure Family
2/10
Poor
27 Jun 2025
William
I travel a lot all over the country. Have experienced excellent accommodations and some times , not so much.
This place has reset the bottom.
Business Partner
2/10
Poor
25 Jun 2025
Jason
Disgusting
Business Self
8/10
Excellent
23 Jun 2025
Bernard
Sink didn’t drain in bathroom
Partner
6/10
Pleasant
21 Jun 2025
Pamm
Inexpensive
Leisure Partner
6/10
Pleasant
13 Jun 2025
Randall
It was clean and comfortable. No sheets on the window, not much counter space in the bath, and the parking lot was full of pot holes

Also the entry way was not auto open
Leisure
8/10
Excellent
11 Jun 2025
april
We had a great view of the lake from our window!
8/10
Excellent
11 Jun 2025
Alyssa
Overall you get what you paid for. Service was friendly and let us check in early. Bed was hard and room smelled musky. But room was clean.
Friends_and_family Friends
2/10
Poor
10 Jun 2025
Robert
The room was not in great shape, we were going to try and suck it up and stay
6/10
Pleasant
09 Jun 2025
Ashley
The rooms were uncleanly and there was an unpleasant odor in the room. The parking lot also has deep potholes which need fixed.
4/10
Poor
09 Jun 2025
Jerome
Easy to find, car wash info of the way of getting to hotel. Door set so only 1 works. No breakfast. Ac smelled. Junk was under the bed. Beds were firm. You could hear the dirt track racing all night. Was ok for 1 night.
Friends_and_family Family
6/10
Pleasant
08 Jun 2025
Brian
First room door would not lock....door could be pushed open without turning lever. HDMI cable missing from tv. Was given another room.
Leisure Self
2/10
Poor
07 Jun 2025
Brittney
Paid $162 and it should have been half the price. Not clean, apple juice and prepackaged muffins were the “free breakfast” there was a mostly drank water in the refrigerator, so was the room truly cleaned correctly?! Will not be staying again.
Leisure Family
10/10
Exceptional
03 Jun 2025
Paul
Friendly & competent reception for a nice clean hotel. Well done and thanks !!
Business Self
8/10
Excellent
01 Jun 2025
Amanda
The parking lot was the worst part. Room was clean linens were very nice. Bed was comfortable.
Partner
8/10
Excellent
29 May 2025
Kathryn
It was okay
8/10
Excellent
28 May 2025
Joseph
Nice basic motel to sleep at
2/10
Poor
23 May 2025
Patricia
Don't stay there! The first room they sent me to had stained carpets,smelled like cat spray,had peeling paint and wallpaper and the bathroom sink didn't drain. They switched me to another room which had peeling paint in the bathroom and a hole in the wall where the towel rack use to be.
Leisure Family

Location & surroundings

Super 8 by Wyndham Canandaigua
4450 Eastern Blvd, Canandaigua, United States

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Super 8 by Wyndham Canandaigua

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