Meritas Countryside Resort - Lonavala

4/10

Poor

30 Nov 2025

Sandeepraj

Received one out of two rooms on time. Second room was delayed by 45-min and then found out the bathroom was not cleaned at all with urine smell permeating through the room.

After booking experience was also not optimal. Received several messages from property manager asking for 50% upfront payment inspite of booking for payment at time of checking. Could not reach property at the number listed at the Expedia booking site or the one in the email from property manager for clarification.

Breakfast choice was also not of great quality.

Leisure Family

6/10

Pleasant

11 May 2025

Jignesh

Stay was Ok
Room size was small than mentioned in description
Food was good.

Friends_and_family Family

8/10

Excellent

10 Dec 2023

Pankaj

Recommended

Very good hotel at a reasonable price. Everything was perfect. Just the breakfast could have been a bit better

Friends_and_family Family

6/10

Pleasant

20 Jun 2023

Lee Lian

Over Rated Resort

It is a small resort, with limited facilities. Next to the entrance, you could see other residential buildings. The location and surrounding environment are not so attractive.

It is over rated on the app, not worth for the price paid. It should be rated 1 star hotel.

The hotel room size is adequate. The bathroom is maintained clean but the condition is old and have unpleasant smells due to poor ventilation.

The room is not sound proof, can hear the voice and music from other’s room guests. During the night of staying, the guests downstairs was playing music loudly until midnight, and no control by the resort staff, even after I make a complaint call.

The front desk service was slow, and making mistake of not photocopying the right documents from my passport when doing check in. Need to re-do the check in.

The wifi of the room was poor if far from the reception area. Luckily I was able to change to another room which near to reception area after my request.

The food at restaurants was acceptable, although the fruit looked not fresh. The staff of restaurant was very helpful, prepared the packed breakfast very early in the morning as we had to leave early.

Business

4/10

Poor

26 Mar 2023

gaurangbhai

101 need to fix nub in bathroom. We went late check in around 1 am so we requested to change room but that time they don't have other rooms but i don't think they dont we had bad responses that your not getting refund or you cant have other room aswell..anyway it was late and i don't wanna bother my family members at that late night and i settle . Well end of the day its not what i was expecting from this Hotel.. but room are dissent .2star just because of that

Family

10/10

Exceptional

20 Mar 2023

James

It's a cute little place, pretty close to everything, but off the main roads so traffic noise is minimized.

Above all, the staff are very nice. The food and beverage at the restaurant had many options and everything I tried was quite good.

Really nice birds start singing early in the morning and continue till dusk.

If you can avoid getting a room right next to the restaurant patio, it will be better. (You can hear everything from the restaurant inside your room in at Room 201.)

Business_and_leisure Self

4/10

Poor

01 Jan 2023

UMESH MAROTIRAO

Very small area. Should not be called as resort. Very Highly priced as compared to facilities / aminities provided.

Limited menu for break fast . Average food

Leisure Family_with_children

8/10

Excellent

17 Dec 2022

Anil

Overall good

Leisure Family_with_children

8/10

Excellent

03 Dec 2022

sourish

Great service, nice Jacuzzi, good amenities for kids. Not much of view, stairs and bathroom step-up potentially hazardous, people may fall easily

Leisure Family

6/10

Pleasant

17 Sep 2022

abhineet

Great hotel. A little dirty . Overall decent stay

Leisure Partner

4/10

Poor

21 May 2022

MOIZ

Staff is untrained and not up to the mark .. Varsha was very rude and was highly untrained... Customers are not training colleges or subjects for your untrained staff to be trained on... Cleanliness was 0... Unwashed linen with spots on Bedsheets and no water supply after 2 litres for drinking water... All services chargeable.

Leisure Family

10/10

Exceptional

21 Feb 2022

Deepak

The property was well maintained and the rooms are spacious - I booked the superior room. There was a private area for each superior room.

Food was decently priced and the taste was good. The food preparation time is longer than expected. Our food came after 45 min of ordering when the restaurant was not fully occupied.

Leisure Family_with_children

2/10

Poor

12 Jan 2020

Verified traveler

Interior is good, however adequate training needs to be given to the Manager at Reception as he was boy aware of the check out timings. In the email it was mentioned 12 noon but he was constantly insisting to check out at 11 am. When we showed the email, then he said ok. This is an Integrity issue. Also, service is very slow. After calling twice we then get the room service. Property ambience is good but it has been made more conjusted. Pool is not properly maintained

Leisure Friends

10/10

Exceptional

02 Jan 2020

UDAYAN

Good ambience and Value for money

Very neat and clean property. Child friendly.The resort was like a small home kind of which has everything which you want to relax on holiday, good swiming pool, a good restaurants and very courteous staff, specially the staff of resturant was owsom.

Friends_and_family Family

8/10

Excellent

21 Nov 2019

Verified traveler

Very quiet ambience. The staff were very helpful.Food was good. The bathrooms did not have towels or tiisue when we checked in. But,after request it was provided regularly.

Business_and_leisure Family_with_children

4/10

Poor

05 Nov 2019

KamalAgrawal

We got a message from hotel a week before to pay 50% to retain booking instead of we have booked and got confirmation to pay at checkout by expedia. Anyways we paid the same to hotel to avoid last moment hurdles. On reaching to hotel their Manager forced us to pay the full room amount as advanced and rejected the booking terms. Even for our next two days booking full amount forced to be paid. Behaviors of manager was very rude. Expedia should clearly mention the same on their booking.

About hotel :
No welcome drink was given on check in. Room bed sheets were not cleaned. Service was very slow. No facility for driver stay.
Veg Breakfast quality was good. But Lunch and dinner Food quality is average.

Leisure Family

4/10

Poor

13 Oct 2019

Verified traveler

The pictures are miskeading. Rooms are quiet small. Tv was normt working.

Business Partner

2/10

Poor

17 Sep 2019

Dhaval

Staff was totally unprofessional and pathetic. Not up to the mark of brand name of Marriott. Bathroom drainage was overflowing while having bath. Even handwash shink was overflowing. Poor mattress on bed, bedsheet was torned from many places. WiFi password not provided. For any small requirement have to call atleast 3 time. I have never ever seen any hotel that calling you in room before 1 hour of checkout time for reminding that checkout time is near please do hurry.

Friends_and_family Family_with_children

8/10

Excellent

16 Sep 2019

Ruchir

Good for a family weekend.

Nice place to stay. Around 2.5kms from main market. Property is very well maintained. Though variety is less but Nice Food.

Family

10/10

Exceptional

11 Sep 2019

Dr Ishwar

Wonderful place for holiday in Lonavla

Very nice place and good value for money. As compared to other places in Lonavla, this was such a nice place to stay and with good food.

Family

8/10

Excellent

29 Aug 2019

Verified traveler

Nice and a decent stay.
Thay can work on their breakfast menu/food items, thay are not that mouth watering.

Leisure Partner

4/10

Poor

22 Aug 2019

Verified traveler

The property is quite old, doesn’t look good during the day. The surrounding is a residential colony. The view you get from your room balcony is neighbourhood houses and that too are so close that you get noise early morning.
My room wasn’t clean and blanket and bed-sheet had big stains on it.
Receptionatist and also most of staffs were quite dull, no greetings, no smile. Very bad experience!

Leisure Self

8/10

Excellent

16 Aug 2019

Verified traveler

Good small property, rooms were nicely done. Decent breakfast buffet with mix of veg and non veg food. Dinner Menu can be more elaborate.

Leisure Family

10/10

Exceptional

13 Aug 2019

Verified traveler

The rooms were excellent , pool should have been big.

Leisure Family_with_children

8/10

Excellent

08 Aug 2019

Verified traveler

Amazing stay, MUST try

The stay was really good! However, my only issue was that the receptionist needed to be a little more hospitable in terms of giving service. For example when we were leaving, no one even calendar to pick up our luggage. We had to do it by ourselves. And even though the receptionist saw us carry our bags, she didn’t send anyone to help us. However, the stay was amazing and the property is almost like a 4 star!

Partner

10/10

Exceptional

01 Aug 2019

Amol

The ambience was very pleasing, staff was very very polite and sweet. I liked the cafe and its service. The garden area was very tempting for childrens but since it was a rainy day could not avail the benefit... would definitely like to visit in winter season. The play room had many games to play, all and all a very good experience.

Leisure Family_with_children

6/10

Pleasant

24 Jul 2019

Verified traveler

The property is good if ur a looking for a resort stay. Has some good facilities for recreation. The rooms are small and were not clean with the facilities missing. The reception staff was not cordial enough with us. The restaurant staff were accomdative enough.

Leisure Partner

10/10

Exceptional

23 Jul 2019

Darshan

Fabulous Resort

Wonderfull Stay

Partner

10/10

Exceptional

15 Jul 2019

Prasad

Stay was pleasant. Housekeeping staffs were friendly. Overall a very good place to stay with good amenities.. food was upto the mark..so i would rate it with 5 star . A must visit hotel for one night or two night stay.

Leisure Family

4/10

Poor

13 Jul 2019

Kejas

Rooms are too small, food quality is pathetic.

Never recommend to visit.

Family

8/10

Excellent

09 Jul 2019

Harneet

Good

Friends

6/10

Pleasant

01 Jul 2019

Verified traveler

Positives:
Nice staff

Negatives:
Small property
Lacks cleanliness

Leisure Partner

8/10

Excellent

29 Jun 2019

vishal

Overall good and value for money.

Family

8/10

Excellent

03 Jun 2019

Dipali

Nice

It’s amazing experience to stay

Family

10/10

Exceptional

30 May 2019

Verified traveler

Overall a very pleasant experience.
WiFi had some issues.
Breakfast/staff behaviour/amenities in the hotel was up to the mark.

Leisure

10/10

Exceptional

28 May 2019

Verified traveler

Nice location, good staff and good options for all age

Leisure Family_with_children

10/10

Exceptional

24 May 2019

Verified traveler

Worth the money paid...clean rooms...good service.... Breakfast was good... But other foods was a disappointment!

Leisure Family_with_children

10/10

Exceptional

20 May 2019

Verified traveler

It is a very cosy and well maintained place. The kids never got bored and they have this lovely open space where people can just chill out and spend a good time talking. We enjoyed the

10/10

Exceptional

20 May 2019

Verified traveler

Property was very good , only need to increase restuarent size

Leisure Family_with_children

6/10

Pleasant

09 May 2019

Sonali

It is quiet but much inside. In the evening it is infested with hordes of mosquitoes, it needs every day fumigation that is not done. Don't need to go there to enjoy but land with Malaria/ Dengue. Food is good.

Leisure Family

8/10

Excellent

27 Apr 2019

Syareena

Quiet respite from town

It's a small property and far from town so I enjoyed the quiet. The room was nice but the breakfast ran out rather quickly as it was fully booked. Great for kids with a small play grd and pool. Common areas were well maintained and really enjoyed the games room.

Partner

10/10

Exceptional

23 Apr 2019

Pooja

Best place for relaxed holiday with family in lonavala..very clean nd well maintained..staff is also very co operative...

Leisure Family_with_children

6/10

Pleasant

21 Apr 2019

Verified traveler

Countryside is under staffed to handle the long weekend crowd. Guests were kept waiting at the reception for checking and checkout. Also the breakfast arrangement was a mess (not complaining about the food) but guests were waiting for their food almost queued up for 30 mins and losing their patience.

Property was of great quality but lacks service/staff to provide service.

Friends_and_family Family_with_children

10/10

Exceptional

03 Apr 2019

Vipul

Pleasant stay.

It's a pleasant stay. If you want calmness and relief from busy hectic life, this resort is a final destination. You feel much comfort, peace in this resort. We stay here for 3 days and really it's a wonderful experience to be here. People who required calm atmosphere, for those must visitable place.

Resort location is little bit outside of city center but facility inside of resort will not getting you bored in any way. Play area rides is in very good condition. In-house games well maintained. Pool is maintained also very well. A place will come to you closer to nature surely. Rooms are good. First floor rooms front side gives beautiful view of resort.

Overall it's a very nice and memorable stay.

Family

8/10

Excellent

27 Mar 2019

Verified traveler

I like kids play area & room was good , cleaned, The hotel garden & sitting arrangements were good

Leisure Family_with_children

10/10

Exceptional

27 Mar 2019

Verified traveler

Its a very good property for the price point. Only concern is that Food could be much better.

Leisure Family_with_children

10/10

Exceptional

19 Mar 2019

Verified traveler

Nice Property very good staff had a good stay will return

Leisure Family_with_children

8/10

Excellent

18 Mar 2019

Verified traveler

We like the property & rooms very much.
Just swimming area for kids was missing, will wish that could be done. And also some music section in dinner time.

Friends_and_family Family_with_children

4/10

Poor

17 Mar 2019

Yadvendar

Food, we ordered Jafrani kofta after enquiring it I was namkeen, waiter nodded but it was sweet like malai kofta, we then paneer dish which was horribly spicy and had to abandon. The driver accommodation was horrible, o fan entire night, dirty toilet and no water to bathe at driver dormitory at Peccadile, seems it is basement with three beds....

Leisure Family

10/10

Exceptional

07 Mar 2019

RITA

Excellent service and property

The resort in itself is a beautiful place. The resort has all the amenities one would desire for. Cleanliness was up to the mark. The interior of the rooms are very good. Clean pool, nice play area for kids,ample parking space. The resort looks great at night when the lights are turned on. Breakfast was delicious. Would recommend everyone to be there once at least.:)
Special thanks to Rajesh Dalvi, Ishan Jani and the team for the excellent hospitality.

Friends