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Citrus Hotels Lonavala
Lonavala · India
Dt Shahani Rd., Near Telephone Exchange, LonavalaView location
7.2/10Very good44 Reviews
Cleanliness7.6/10 7.6
Service8.0/10 8.0
Comfort7.6/10 7.6
Condition7.2/10 7.2
Location8.4/10 8.4
Neighborhood6.4/10 6.4
Amenities6.8/10 6.8
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Citrus Hotels Lonavala
The property is placed 4 km away from Ryewood Park and 7 km from Tugrali Lake, Karala Caves and Lonavala Lake. The nearest airport is located in Pune and is 80 km away from the hotel.
As if the emerald greenery of Lonavala was not soothing enough, the hotel goes ahead and spoils its guests with world class amenities and luxury. Nestled on a particularly lush slope of Sahyadri, it will leave the guests gasping for superlatives.
The crispness of the mountain air is matched only by the crispness of the service and the ambience the hotel has to offer.
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A stay at Citrus Hotel Lonavala places you in the heart of Mawal, within a 5-minute drive of Ryewood Park and Narayani Dham. This family-friendly hotel is 3.7 mi (6 km) from Della Adventure and 4.6 mi (7.4 km) from Pawna Lake.
Make yourself at home in one of the 34 individually decorated guestrooms, featuring minibars and LCD televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Spa
Entertainment
Smoking areas
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No elevators
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
-
Minimal age
18
-
Optional fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Hindi
English
Nearby attractions
Shingroba Temple
0.9 km / 0.6 mi
Celebrity Wax Museum
1.5 km / 0.9 mi
Ryewood Park
1.7 km / 1 mi
Narayani Dham
2 km / 1.3 mi
Valvhan Lake
2.4 km / 1.5 mi
Shooting Point
5 km / 3.1 mi
Shrivardhan Fort
5 km / 3.1 mi
Tamhini Ghat
5.9 km / 3.6 mi
Della Adventure
6 km / 3.7 mi
Bushi Dam
6.2 km / 3.9 mi
Pawna Lake
7.4 km / 4.6 mi
Karla Caves
11.3 km / 7 mi
Lohgad Fort
11.3 km / 7 mi
Lion Point
11.8 km / 7.3 mi
Bhaja Caves
11.9 km / 7.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2004
- Year of most recent renovation: 2013
- Number of floors (main building): 2
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fiExtra charge
- Car hireExtra charge
Show 34 more facilities & services
- Valet parkingExtra charge
- Airport ShuttleExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- Medical service
- Multilingual staff
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Air conditioning in public areas
- Smoke detector
- Hotel safeExtra charge
- Currency exchange facilitiesExtra charge
- GardenExtra charge
- NewspapersExtra charge
- Luggage roomExtra charge
- Clothes dryer
- Towels and bed linenExtra charge
- Café
- BarExtra charge
- Restaurant
- Smoking areaExtra charge
- Conference room
- Meeting room
- Outdoor freshwater pool: 1
- Children playgroundExtra charge
- TV lounge
- Game roomExtra charge
- Breakfast
- Breakfast buffet
- Buffet lunch
- À la carte lunch
- Buffet dinner
- À la carte dinner
- Table tennisExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Citrus Hotels Lonavala
20
reviews shown
Verified traveler
During the checkout, the credit card machine for payment was mal function and unable tonpay by credit card. Have to empty all our money to in cash.
Abhijit
We had booked a room with an extra person and therefore an extra bed. They never gave the extra bed. The room was also not clean. The bathroom door did not close all the way. Overall absolutely not the 4-star hotel that it claims to be. I'd give it a level of 2 star.
Verified traveler
stay was ok but it can be improved with more facilities
Verified traveler
Excellent Location, right in the market, but little away from the crowd, ever ready helping staff , neat and clean rooms, excellent food . nothing negative about it .
Ananthanarayan
Lonavala Stay
The rooms are compact and nice. The A/C was working fine. The bathrooms were neat. The staff at the hotel were very nice. The Breakfast was great with lot of varieties like Live Counter of Masala Dosa & Omlette, Bread Butter/Jam, Vada Sambar, Poha, Upma Juices, Tea, Coffee etc.
The Buffet dinner was also great with Good Vegetarian dishes. Since I am a vegetarian, I do not have any idea about the Non Vegetarian items.
The location of the hotel is great as it is very near to the Market.
The Buffet dinner was also great with Good Vegetarian dishes. Since I am a vegetarian, I do not have any idea about the Non Vegetarian items.
The location of the hotel is great as it is very near to the Market.
JSP
Very good place to stay
It was very wonderful stay with lots of activities to keep yourself occupied
Dinesh
Decent but expensive hotel
I stayed here with my family for 3 nights over the last week-end and returned yesterday.
The overall experience was very good. The hotel rooms are excellent and leave no room for complaint.The location is also pretty decent with close proximity to the market and the main thoroughfare.
The only think that rankles is the exorbitant price of food in the hotel. It was really ridiculous. I am not sure if they thought they were competing with the likes of Fariyas or Duke's at Khandala which claim to be 5*. And if so, they have a long way to go to catch up. The prices were just not rational.
The hotel staff was very helpful whenever required.
One of the major things that was an eyesore was the swimming pool. It was rather small in size and on top of that it was not maintained at all. My kids used it for the first day but just could not make themselves go in on the second day. That is something which the hotel needs to be serious about.
The last thing I would like to mention is the price. At around 5K, it is pretty expensive, and this price is surely on the higher side, compared to what was offered. Add to that the GST/taxes and you come with your pocket significantly lighter.
The overall experience was very good. The hotel rooms are excellent and leave no room for complaint.The location is also pretty decent with close proximity to the market and the main thoroughfare.
The only think that rankles is the exorbitant price of food in the hotel. It was really ridiculous. I am not sure if they thought they were competing with the likes of Fariyas or Duke's at Khandala which claim to be 5*. And if so, they have a long way to go to catch up. The prices were just not rational.
The hotel staff was very helpful whenever required.
One of the major things that was an eyesore was the swimming pool. It was rather small in size and on top of that it was not maintained at all. My kids used it for the first day but just could not make themselves go in on the second day. That is something which the hotel needs to be serious about.
The last thing I would like to mention is the price. At around 5K, it is pretty expensive, and this price is surely on the higher side, compared to what was offered. Add to that the GST/taxes and you come with your pocket significantly lighter.
Verified traveler
Good stay and food! Staff is helpful and courteous.
Verified traveler
Comfortable Stay with Good Service
Comfortable stay. Quiet location. Hotel feels a bit run down but the service and friendliness of the staff makes up for the condition. Didnt really appreciate the music program on Saturday night as was looking for a peaceful holiday and the AC wasn't very effective. Overall a decent, comfortable stay.
Verified traveler
Not worth for the money.
They are charging for complimentary services also. In online pics, hotel seems excellent but in reality it is worse.
Verified traveler
comfort stay
cool n comfort stay
Verified traveler
quality and food can be improved
Dr. S. Jain
Forgetful hotel and forgetful staff
The entire experience was not something to remember about. Hotel staff kept forgetting everything. They forgot to send our luggage to the room. They forgot to clean up the room. They forgot to send replacements to the room. The light switch kept getting off on its own. The reception staff had no smiles on their faces. As if they were not at all happy to see the guests.
The room was decent. Little small though.
Breakfast spread was limited. There were some items which were not really up to the mark. Like the coconut chutney..... seemed to be diluted with water to account for the number of guests.
Overall not value for money.
The room was decent. Little small though.
Breakfast spread was limited. There were some items which were not really up to the mark. Like the coconut chutney..... seemed to be diluted with water to account for the number of guests.
Overall not value for money.
Verified traveler
Our group of 7 stayed in 3 rooms
Each of us found the staff of the hotel to be functioning above average all the time! It was a great service. The facility was well maintained and attractive. We had no complaints about the food. The staff were responsive and presented a customer first attitude and did not balk at special requests or said they couldn't be done. They just responded as best they could to even unique circumstances.
Only downside was they did not have non-smoking rooms nor did they exclude smoking from the restaurant area.
Only downside was they did not have non-smoking rooms nor did they exclude smoking from the restaurant area.
Amey
Average Hotel. Staff is cooperative
Highly ok Hotel compared to price Charged. 100 times better quality of rooms available in better chains of hotels. Thanks To Mr. Salim who changed our room and made our stay comfortable.
Atul
Not worth the
IMO this hotel is not the worth the room rate they charge which is quite high. This is much smaller property with very few parking spots. I am not sure why location is stated as advantage because it is not on the main road but in a street - almost 1 KM from the main road.
Pushkar
Weekend Getaway at Citrus ! ! !
The hotel is located in a quite place so it is great for relaxation. It is a good place for a weekend getaway from the hustle and bustle of city life. The food is good. The rooms are not extravagant, but they are quite comfortable.
Ajay
Overall a nice experience
It was very comfortable and a pleasant stay, only suggestion is that the hotel should start accepting amex cards
KIRAN KUMAR
HIGHER END BUDGET HOTEL
To some-up in short- less value for the money,very compact rooms,neighborhood sounds,are the minus points and the only plus points are customer friendly staff and restaurant with good ambiance.
Verified traveler
Had a short stay, pleasent ambience,quality of service is OK
Location & surroundings
Citrus Hotels Lonavala
Dt Shahani Rd., Near Telephone Exchange, Lonavala, Lonavala, India
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Citrus Hotels Lonavala
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