Adler

Italy , Non Valley
Andalo, Piazza Centrale 2
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75 reviews shown

10/10

Exceptional

21 Jun 2026

Jean-Claude

Amazing place with great breakfast, friendly staff, spacious room with nice mountain views, nice gym, great relaxing pool, complementary parking and great complementary fitness and outdoor classes. Alessandro was great and precise in his instructions for indoor and outdoor activities.
Special kudos to Alessandro (fitness) and also Louis and Dario whom were very attentive to the guest needs and super friendly / enjoyable.
The only improvements would be:
1. Install AC as it was a furnace even with a fan
2. Add cable tv with better channels
3. Add carpet in the room above as it was very noisy at times with kids running up and down their wood floor room (especially between 10 and 11.30 pm)
Other than that the place for awesome and would come back for sure.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Sophie

The spa was dreamy and peaceful. The breakfast had a big wonderful selection and the staff was all very kind, helpful, and attentive.

Partner

10/10

Exceptional

29 May 2026

Michelle

Lovely hotel and spa amenities. We stayed in a beautiful room with garden/Mountain View’s. We took advantage of the spa services and the wonderful half board. We recommend this stay to any of our friends and family.

Partner

10/10

Exceptional

20 May 2026

Lisa

Perfect

10/10

Exceptional

29 Oct 2025

mohamed

One of the best hotel I visited in my life

Partner

10/10

Exceptional

13 Oct 2025

Mae

Great location, nice views. breakfast has lots of choices. Spa is great. Had a great time staying at the hotel.

Partner

10/10

Exceptional

12 Oct 2025

benjamin

Amazing

10/10

Exceptional

01 Oct 2025

Marcia

Amazing hotel and spa!

Partner

10/10

Exceptional

21 Sep 2025

Eric

Charming yet modern. Excellent spa facilities.

Leisure Friends

10/10

Exceptional

19 Sep 2025

Shawna

Absolutely worth the price. Amazing service. Breakfast was so good, we booked a dinner. Dinner so good, we ate there twice. Spa was amazing. Rooms spacious and clean. Loved free e-bikes.

Leisure Partner

10/10

Exceptional

18 Sep 2025

Susan

The location is perfect, and the spa facilities are truly excellent. Our room faced the town/church and the sounproofing was exceptional, allowing me to sleep soundly despite the church bells ringing frequently and being located on a lower floor. The room was also spotlessly clean.

Every service person we met was exceptional, and the breakfast was outstanding with a fantastic and ample selection. The hotel also provides high-quality e-bike rentals. The staff was incredibly flexible with the rental time when possible.

A few things are important to note for future guests. The central air conditioning made our room too warm, but we were provided a fan upon request. Also, be aware that if you open the windows with no screen, the noise and mosquitoes can be a problem.

Few minor hiccups were upon our arrival. A power outage in our room delayed our access to the spa, as it took them over an hour to send someone. That was unacceptable for such a hotel and the price paid. Once we finally got to the spa, we were told they were closing.We were told by the receptionist that the spa was open 24 hours, but later found out it closes at 8 p.m except for the exercise room.This was most likely a simple language barrier.

Despite these issues, we were able to thoroughly enjoy our stay, especially since we dedicated a rainy day to using all the great amenities.

Leisure Partner

10/10

Exceptional

05 Sep 2025

Nicola

This is truly the best hotel I’ve ever stayed at. Everything, down to the details, was a 10/10 and of the highest quality. The staff is exceptional as is the spa, grounds, rooms & food. An outstanding experience all around!

Self

10/10

Exceptional

26 Aug 2025

Chirayu

ADLER Spa Resort Dolomiti is a different kind of high in South Tyrol… where summer feels like a smooth sip of whiskey.. Excellent services. Thanks again.

Leisure Partner

10/10

Exceptional

11 Jun 2025

Naomi

The property is so incredible we extended after being onsite about an hour. Spa facilities, food, rooms, customer service, presentation and attention to detail was exemplary. We elected for half board and it was incredible and great value. Cannot wait to return.

Partner

10/10

Exceptional

09 Jun 2025

Hin Long Angus

nice resort

10/10

Exceptional

06 Apr 2025

Mahmood

Great place to stay when in Ortise. Make sure you bring your gym clothes with you as the gym is just brilliant and well equipped. Staff are very professional and they make you always feel welcomed and look after you.

Leisure Family

10/10

Exceptional

02 Mar 2025

Sarah

Exceeded Expectations!

We absolutely loved staying at Adler! I'd definitely return for a visit someday. The spa was fabulous, the service was wonderful, everyone was incredibly friendly, the amenities were top notch, and the breakfast was delicious. I was really impressed with the aesthetic, cleanliness, and overall service. If you're looking for an accessible and luxurious place to stay- walking distances from the lifts, this is it.

Partner

10/10

Exceptional

05 Dec 2024

Khaled

The best spot at the Dolomites

Family

8/10

Excellent

06 Nov 2024

Cynthia

The property was beautiful and our room was amazing. Excellent in every way. Loved all of the amenities.
We were very disappointed in the spa services. DO NOT get the blood test and Dr. ripped us off and wouldn't negotiate with the miscommunication.

Leisure Family

10/10

Exceptional

03 Nov 2024

Vanessa

This hotel was simply fantastic!! 10 stars!!
All the staff were awesome.. they rememebered our drink and breakfast preferences..
The pool/spa amenities were top class.. they had all kinds of massages and skin treatments available too..
All sorts of activities like yoga/pilates, a fully equipped gym and many areas to just relax..
Cable car lines to Seceda and Alpe di Siusi are just a short walk from the hotel..
Underground parking is available at no additional cost..
Perfect place for couples.. we took the halfboard option.. highly recommended, the food was sooo good!!

Leisure Partner

10/10

Exceptional

23 Oct 2024

John

Absolutely amazing hotel. Food is excellent. I usual don’t eat dinner at hotels, but the dinners were excellent, as was breakfast. Sauna and hot tubs were perfect for days after a hike. Staff was great. Was one of the best all around hotels I’ve stayed at and I’ve stayed at some of the best.

Leisure Self

8/10

Excellent

17 Oct 2024

Ankit

One of the best places to stay in the area.

Leisure Partner

10/10

Exceptional

06 Oct 2024

Keyra

We had a great stay at Adler! The pools and saunas were a great spot to relax after some of our days out hiking. The staff was very warm and welcoming and helped us navigate the area and get to the cable cars we were looking to take. Overall great experience!!

Leisure Partner

10/10

Exceptional

03 Oct 2024

DAVID

Amazing hotel with many pools saunas and spa amenities

10/10

Exceptional

27 Sep 2024

Hector Humberto

A place with the WOW effect… great setting, surroundings, service and dinning. Great value!! 10 out of 10

Leisure

10/10

Exceptional

24 Sep 2024

Joe

One of the best resort hotel I’ve ever stayed at

Leisure Partner

10/10

Exceptional

08 Sep 2024

Joseph

One of the best hotels in the world.

Leisure

10/10

Exceptional

06 Jul 2024

Thorsten

Amazing

10/10

Exceptional

06 Jul 2024

Marcos A

Ortisei é um lugar muito aprazível, gostei muito.

Friends_and_family Family

10/10

Exceptional

26 Jun 2024

Aleksey

Great place!

Leisure

10/10

Exceptional

23 Jun 2024

Rebecca

Highly recommend Adler Hotel and Spa for a stay in Ortisei. Fabulous for special occasion weekend or during stay in the Dolomites. Food, staff and onsite spa were all amazing!

Leisure Partner

10/10

Exceptional

12 Jun 2024

Paul

If you want an all-round lux Euro hotel experience, this is the place to stay. Very attractively designed and maintained facility. The staff was invariably friendly and professional. Great basement parking included. Great spa facilities, steam and heat saunas, outdoor and indoor pools with mountain views, etc. Beautifully landscaped garden with outdoor chaises. Great bar with huge windows providing panoramic views of the mountains. We stayed in a newer wing of the hotel with a very modern wood-paneled interior design. [I cannot comment on the rooms in the original main building and another secondary residential building.] The breakfast, which is included, is a spread to rival anywhere in the world. There is a prix fix lunch and dinner menu, which we didn’t take advantage of only because we don’t eat that much. Otherwise, the bar where we ate each evening has a good but limited a la carte menu. My only recommendation would be to add 3-4 additional food options to the a la carte menu. The hotel is situated near the town's two gondola ski lifts - great for hiking, mountain biking and skiing. (The gondola tickets are somewhat pricey but shut up and pay up for the trips up each side of the valley. Amazing panoramas.) We plan on returning here in a year or two for a ski vacation.

10/10

Exceptional

06 Jun 2024

David

Great food and staff. Wonderful spa.

Leisure Partner

10/10

Exceptional

05 Jun 2024

Claudia

perfection!

fantastic stay at the Adler....beautiful, luxurious, comfortable. Food was delicious. Spa features were amazing. Perfect location near funicular. Parking included too.

Partner

10/10

Exceptional

25 May 2024

Jessica

Beautiful hotel in the center of Ortisei however so quiet that you don’t realise. Lovely breakfast buffet and dinner choices are exquisite. Incredible spa facilities.

Leisure Family

10/10

Exceptional

21 May 2024

Claudia

Best hotel experience

Fantastic hotel. Beautiful room facing the Dolomites. Wonderful service by friendly staff. The breakfast and dinner is unbelievable, numerous options and delicious. The pools and sauna are the best I have experienced. Everything is luxurious and well appointed

Partner

10/10

Exceptional

29 Mar 2024

Caamano

Nice property, great location . Walking distance from alpi do suci and Seceda , food was great . Rooms are roomy and clean . You may need to ask for extra sheets we only got two small blankets, however everything else it’s amazing . The spa , the views . Very nice hotel .

Leisure Partner

10/10

Exceptional

07 Oct 2023

Yelena

Great resort. Excellent choice of food in the buffet. Free rents of e bikes. Spas.Highly recommended.

Leisure Friends

10/10

Exceptional

06 Oct 2023

Brandi

Lovely stay

Loved our stay - the property is lovely, our room was spacious and comfortable with a balcony overlooking the pool area. The staff were friendly and accommodating. Breakfast and afternoon snacks exceeded our expectations.

Partner

10/10

Exceptional

05 Oct 2023

Steven

We were on half board. The breakfast and dinner were excellent. The pool and spa facilities are endless.

Leisure Partner

10/10

Exceptional

17 Sep 2023

Keith

This is a beautiful property in a beautiful place. The concierge was extremely helpful and helped make our day great!

Leisure

10/10

Exceptional

28 Jun 2023

Virad

Excellent hotel for a visit to the Dolomites

Leisure Self

10/10

Exceptional

06 Jun 2023

David

Great property with a spa, relaxation, and gym area beyond the imagination. A lot of attention to detail and a very nice combination of traditional and modern. A top rated place.

Leisure Self

6/10

Pleasant

23 Mar 2023

Sarah

The room that we booked was in the adjoining Adler Balance building. The room was nice but had a bad smell coming from the shower drain. We quite liked the dinners and breakfast included in the half board and there were lots of options to choose from. The spa/pool area was nice but got very crowded and noisy in the evenings, making it rather off putting. We stayed at the Adler Ritten in the days prior and that was a much better experience, feeling like a true luxury resort, and it was also better value as everything was included (all activities, drinks, lunch, etc). The Adler Dolomiti/Balance felt like a nice but crowded and commercial hotel. I’m not sure it justified the price and I do not think I would choose to return there. Next time I would have stayed longer at the Adler Ritten and just driven to the ski slopes.

Leisure Partner

10/10

Exceptional

11 Oct 2022

Debra

The view from our Jr Suite was fabulous. Wish we could have stayed longer for even more amenities. We didn't get to experience the tea time or cake time due to our schedule, but loved the sauna and pools!

Leisure Partner

10/10

Exceptional

21 Sep 2022

Jessica

Beautiful spa hotel nested in the alps. Great food and views.

Leisure Family

10/10

Exceptional

02 Jun 2022

Marc-Henri

Excellent

Excellent. Great location and spa

Partner

10/10

Exceptional

15 Nov 2021

Lushana Marie

This hotel was fantastic. It had great views and was very relaxing. The half board is a great deal. We had a wonderful time and would definitely come back.

Leisure Partner

10/10

Exceptional

20 Sep 2021

richard

Incredible in every aspect but one. We are from Florida and accustomed to air conditioning . They don’t use it, so if you leave your patio doors open for circulation, you hear delivery trucks at 5am and church bells at 7am. So you get up at 5am and close the patio doors . We were there in mid September so I can’t imagine what July and August are like! But all the hotels are the same , no AC but it’s worth the minor inconvience . Fantastic resort . Warning! If your shy, this is a nudity required for sauna and steam rooms.

Leisure Partner

10/10

Exceptional

24 Sep 2019

Leigh

Spalicious

This place was absolutely outstanding! The spa is first class the fitness center better than most gyms and the employees alway helpful. The only regret I have was not having more time to stay here!

Partner

10/10

Exceptional

21 Jun 2019

Verified traveler

We had a fantastic three night stay at the Adler and totally loved our experience. All aspects of this hotel were fabulous and well worth the money. The spa was incredible with options for specialty services such as massages, mud baths, and salt grottos that were most enjoyable. The pools and outdoor saunas were also relaxing. The grounds were impeccable and a real oasis of calm. We purchased the half board which allowed us to enjoy extensive breakfast, lunch, afternoon cake, and dinner dining experiences. The menus were outstanding with many choices and all that we tried we found well prepared and very tasty. The location of the hotel allowed walking access to shopping and other dining facilities as well as walking trails. The only ripple to this fantastic experience was that the room lacked air conditioning. It is not available in the mountains, which we did not know. I am certain that normally this would not have been a problem as we had a balcony door which could have allowed for cool air to enter. However, during two of our three nights noisy neighbors prevented us from keeping the door open and therefore we were most uncomfortable in a warm room without ventilation. To the hotel's credit when I called to complain about the neighbor on the first night they immediately called their room and the noise decreased. Please do not let this prevent you from staying at this wonderful hotel. All in all we enjoyed our experience and will stay at the Adler again.

Leisure Partner

8/10

Excellent

17 Jun 2019

joseph

good but can be better

we stayed at the hotel for 5 nights (9-14 june 2019). the temp' was 27 celsius and in this 5* hotel there is no air condition and even no fan or ceiling ventilator. the climate is changing and it is about time to do something about it. the stuff is very friendly - but the service should be better. to get a fan or to bring the car from garage or to bring a mat to the shower we needed to call or talk face to face to the stuff more than 2-3 times .spa is nice (but in Toscana is better) food is interesting and the buffet at monday and thursday were great. the hotel is well maintained and specious

Partner

10/10

Exceptional

12 Jun 2019

Verified traveler

Great stay

We had requested a room with a Mountain View. They took they gave us had no view but they upgraded us to a room at balance; which was way nicer, though we had to pay for the upgrade. After that, everything was smooth. The hotel was amazing and the food was great

Partner

10/10

Exceptional

26 Nov 2018

NATASHA

Everything was absolutely perfect! A true 5 star experience. Can’t wait to go back .

10/10

Exceptional

02 Jul 2018

BOWEN

Amazing trip

Partner

10/10

Exceptional

14 Jun 2018

Jonathan

Fabulous hotel.

Stunning hotel!!! We stayed in a mountain view suite and the views over the Dolomites was unreal! The communal areas were spotlessly clean and the spa was wonderful.

Partner

10/10

Exceptional

09 Jun 2018

Thomas

Friendly relationships, long-standing employees and regular guests characterize the hotel, which is now managed by the 6th and 7th founding generation. This was only our second visit to the Adler Dolomiti. Anytime again!

Partner

10/10

Exceptional

05 Jun 2018

Sara

Great hotel in the mountains

We stayed in the Balance hotel. Although we had to walk a little to the main hotel we got a great view on the whole area and a quiet room. The staff was very friendly and helpful .

10/10

Exceptional

30 May 2018

Jon

Exceptional from check in through to check out. The Adler hotel and staff exceeded all my expectations.

8/10

Excellent

08 Apr 2018

Sean

A good location expecially if you ski.

We stayed here during the Easter holidays which coincided with the end of the ski season. It is more a location for a ski holiday than any other activity but the surrounding area is pretty, quiet and very relaxing. Service at the hotel was excellent and everything was spotlessly clean.

Partner

10/10

Exceptional

23 Oct 2017

Brittany

Great experience

What an amazing vacation spot! We plan on making this an annual visit. The staff was so friendly and welcoming, and the spa is incredible!

10/10

Exceptional

23 Sep 2017

bee

Excellent hotel with superb staff

Really excellent hotel and staff- warm pools snowy walks good food- suggest eat menu dishes not buffet
Brilliant bikes to ride
Only down side no
Coffee in room

10/10

Exceptional

17 Sep 2017

Mark

Fantastic mountains

Fantastic value, 5 course meals with buffet in addition! Great spa and pool. Free equipment use was amazing, Electric mountainbikes were superb (55 euro/day to hire, free if staying at hotel).
Down sides - room was too hot, asked 4 times for heat to be turned down- no success. 5* hotel but horrible coat hangers in wardrobe( you know the ones closed hoops on the pole that screech every time you hang something!)

Partner

10/10

Exceptional

13 Sep 2017

Matt

Perfect place to relax

This hotel was perfect for us to relax. The spa is simply awesome and the food is excellent. It is right at the heart of Ortesei and close to the cable car to go hiking/skiing.

8/10

Excellent

23 Jul 2017

Jassen

Nice resort but public access is difficult.

- Hotel name mixed with its location such as Alder, Demolittie, Gardenia, etc which may confusing. Even I paid 100 Euro to local taxi, he dropped us in other hotel with similar name. Fortunately I kept taxi for check in and we found we came to wrong when.
- There is confusing whether the dinner is included or not, thee is not straight answer to me either by Expedia or Alder hotel. I need to pay additional 250 Euro for 5 night in addition to quote.
- We had difficulties which room and in which building they provide for our families. We ended to have room in separate building. Hotel responses e anot straightforward.

8/10

Excellent

08 Jul 2017

steven

Very happy

Very well appointed, comfortable hotel. Spa and pool facilities were great. The location was perfect.

Family

10/10

Exceptional

06 Jul 2017

Avinoam

Such an enjoyable and pleasant vacation

The stay was amazing and so enjoyable.

The staff is so welcoming and ready to help with a smile and good will.

The food is great and so varied and diverse

Partner

10/10

Exceptional

05 Sep 2016

Daniel

Top of the World

The hotel is just tops, we'd give it ten stars: service just couldn't be better. Ortisei is the heart of the Val Gardena and hotel has easy access to the all the cable cars you'd want.

Partner

8/10

Excellent

23 May 2026

Tamires

O hotel é excelente, com estrutura bonita, muito bem cuidada e uma área de lazer diferenciada. Spa, sauna e piscinas são ótimos e transmitem cuidado em cada detalhe.

A localização é perfeita: próxima dos teleféricos e dentro do centrinho, permitindo fazer quase tudo a pé. A logística também funciona muito bem, com estacionamento com manobrista e equipe sempre disponível para ajudar com as malas, tornando chegada e saída muito confortáveis.

O atendimento foi impecável durante toda a estadia. Funcionários atenciosos, educados e sempre dispostos a ajudar.

Como ponto negativo, a área adults only estava bastante cheia, especialmente a piscina, reduzindo um pouco a experiência de relaxamento.

O café da manhã foi um dos grandes destaques, com enorme variedade de frutas frescas e excelentes opções no geral, claramente acima da média.

O quarto era muito confortável, amplo e bem equipado. Roupas de cama, toalhas e amenidades eram excelentes. Senti falta apenas de ar-condicionado/refrigeração e de melhor iluminação no banheiro, principalmente na bancada do espelho.

O hotel oferece jantar em meia pensão. Apesar do bom custo-benefício, achei que não vale muito a pena: entradas e sobremesas em buffet eram boas, mas os pratos principais deixaram a desejar.

No geral, o hotel é excelente e eu recomendaria a hospedagem!

Partner

10/10

Exceptional

02 Apr 2026

Juan

Maravilloso lugar el hotel un 10 . Volveremos sin duda.

Partner

2/10

Poor

25 Jan 2026

Samuel

Uninteressiertes und sehr unfreundliches Personal, komplett überfüllter SPA, man fühlt sich absolut nicht willkommen, keine Ahnung wie die zu 5 Sterne gekommen sind, nie wieder!

Partner

10/10

Exceptional

20 Nov 2025

Nicola

Tutto indimenticabile come sempre

Leisure Partner

10/10

Exceptional

23 Oct 2025

Juan

Un 10 sin lugar a dudas.