Name: Heritage Palace Varos - Quaint & Elegant Hotels
Address: BILANOVA, 16 ., Split, 21000, HR

10/10

Exceptional

27 Jul 2026

Rachelle

The stay was great, excellent location!

8/10

Excellent

27 Jul 2026

Brigitte

Les chambres sont peu insonorisées on entend les gens marcher au-dessus. Si non propre, bien décoré et bien situé

10/10

Exceptional

17 Jul 2026

Jermu

Beautiful hotel in the heart of Split. Very clean hotel room with good AC. Good place to stay if you want to be close but still get a good nights sleep in a quiet part of old Split. Be aware of steps and no elevator. I would definitely stay here again!

Partner

10/10

Exceptional

14 Jul 2026

Brett James Steele

Beautiful hotel and rooms. Close to everything, yet tucked away just enough. Highly recommend! 👍

Partner

4/10

Poor

05 Jul 2026

Jing

room clean, staff friendly, AC working fine. But there was no bracket on the bed. I had to asked the reception for the bracket the next day.

Partner

10/10

Exceptional

05 Jul 2026

Juliann

Lovely stay and wonderful friendly staff who were most accommodating of our needs. Beautiful historic rooms and a great location in Split.

Partner

10/10

Exceptional

02 Jul 2026

Benjamin

Lovely rooms, convenient location, helpful staff - perfect stay.

Family_with_children

10/10

Exceptional

25 Jun 2026

Stephanie

Nice area, quiet. Clean.

Partner

10/10

Exceptional

24 Jun 2026

Rylee

super easy check in , we were very grateful to get checked in early ! amazing air con in the room - great location and lovely building

Partner

8/10

Excellent

22 Jun 2026

Miriana

Everything related to the room was great, but not being able to get a cup of coffee in the morning was not expected.

10/10

Exceptional

19 Jun 2026

kevin

very helpful staff, located above the madness, so you can easily drop in. quiet, clean and cool temps and vibe. love love love the historical aspects of the hotel!

Partner

8/10

Excellent

17 Jun 2026

Mary Johanna

Staff was very helpful lovely clean and quaint accommodation

4/10

Poor

13 Jun 2026

Camilo

We found roaches on the first day. There was no cover for the secondary bed. The AC was smelly. The furniture layout didn't allow for the closet to open fully. The nightstands were unstable. The room was renovated recently in a cheap manner as there were holes in the stone wall and mortar was still falling from the joints. The shower was the best part but there were no hooks to hang towels and there was humidity on the balance. The noise isolation was very poor and we could hear the neighbors all the time.

Family

10/10

Exceptional

10 Jun 2026

Gloria Yolanda

The location is great, in the heart of the turistic area. Beautiful and spotless room. I recommend this hotel.

Friends

10/10

Exceptional

07 Jun 2026

brendan

Excellent

Partner

10/10

Exceptional

07 Jun 2026

Peter

Very good location, the staff was very accommodating and helpful.

Partner

2/10

Poor

05 Jun 2026

Joanne

Limited receptionist availability. We had to wait until 3pm just to have someone to talk to and the staff did not know how to handle the situation. She had to call the manager and was handing the phone to us to ask the manager directly. There’s no hand rails for the stairs. It’s also hot in the room. We tried to adjust the temperature but it just does not work. Also asked for beach towels for our boat tour and was given towels full of hair.

Partner

10/10

Exceptional

31 May 2026

James

It was a quaint location off the busy street. Rooms where uniquely decorated

Friends_and_family Friends

10/10

Exceptional

29 May 2026

john

Clean rooms very helpful and friendly staff.

Friends_and_family Friends

6/10

Pleasant

18 May 2026

JOE

The hotel is very small. It looks like they only have a handful of rooms. The room was fairly spacious and was clean, but a little bit outdated. The location was excellent, a quick walk to all the shops in Resturaunts.

Family

8/10

Excellent

16 May 2026

Alan

A boutique hotel in an old building that is very close to the old town of Split.
Staff were friendly and helpful.
There is a really nice outdoor area to sit and enjoy a drink or snack.
Vehicles are not allowed to drop off at the hotel and you will have to carry/drag your bags about 100m to the hotel.
We had a ground floor room and unfortunately the ceiling is the floor of the room above and you can hear everything, including conversations.
There was a strange smell from the shower drain that persisted for the whole time.
Overall we enjoyed our time and would stay there again,

Partner

8/10

Excellent

15 May 2026

Melanie

The airport shuttle was seamless and the driver was great. He had lots of insight into Split for us. The property and the room were lovely, with a large bathroom and shower. The beds were very comfortable. The location is fantastic, lots of restaurants in walking distance. However, the walls are paper thin and we heard the people talking in the room next to us when we were trying to get to sleep. Same issue with the floor, once the guy upstairs started coughing at 6:00 in the morning, the noise from up there didn’t stop and it was loud. If you are a light sleeper, probably not the place for you.

Family

8/10

Excellent

21 Apr 2026

Lindsay

The receptionist was very helpful and let us get int our three rooms early after an early flight Split. they put a bottle of fizz in my room as I was celebrating a big birthday which was lovely.
The hotel was up a slight hill but very easy to walk five minutes in to the harbour and old town. Lovely boutique hotel with lots of character.
The safe didn’t work in my room, which she was open about. And the shower in my downstairs ran cold most of the time, where the other two rooms upstairs had lovely hot showers.
The outside door to our part of the hotel (6 rooms in our wing) was left unlocked. It probably would have helped to know they deliver clean bedding. Etc in the small hours. Having heard the outside metal frame door creek open at 430am several times I don’t and hour and a half thinking we had random people in the hallway as I hadn’t heard them go up the stairs. A great price for a lovely hotel. I would definitely recommend and would stay here again.

Friends_and_family Friends

10/10

Exceptional

27 Oct 2025

Cody

Clean a little hard to find would recommend to a friend

Partner

6/10

Pleasant

24 Oct 2025

Robert John

I stayed in one of several ground floor (actually semi-basement) rooms that opened directly off the relatively quiet street.

Noise was a major issue. This was for three reasons: (1) a window facing street and hidden outside by shutters and inside by curtains behind desk was left ajar. Closing it required moving desk, and a shorter person would have needed to stand on a chair. (2) Noise travelled from floor above easily - everything from footsteps to phone conversation was audible at 2am. (3) During heavy rain, the gutters somehow ran internally above the bathroom ceiling creating an echo chamber of dripping water noises!

The front desk was not open for all of the advertised hours.

I only stayed because I got three nights for price of two and location was conveniently close to the old town but not on busiest strips.

Leisure Self

10/10

Exceptional

14 Oct 2025

Kelly

We booked and arrived the morning after our wedding! The facilities were clean and well kept, the hosts were helpful and friendly. A beautiful spot in the old town steeped in history with most things less than 5min walk. Excellent honeymoon experience, diolch 😁

Leisure Partner

10/10

Exceptional

09 Oct 2025

Thomas

Great!

10/10

Exceptional

09 Oct 2025

Dr Alan

The hotel was perfect for our 4 day stay in Split. Only negative was that it was a little difficult to find in the first instance, but the location, the room and service by the hotel staff was excellent.

Leisure Partner

10/10

Exceptional

07 Oct 2025

lydia

WOW what a beautiful hotel. In the old town of Split, around one of many winding cobbled street corners. A very welcoming outside, with multiple outside stone steps. Beautiful reception along with 2 elevated decking seated areas and 1 other.
We went on the 28th September 2025 for 3 nights. The weather was in the 20’s whilst we were there.
We arrived just after 12pm and we were lucky to have our room ready for us. We were checked in quickly and we were greeted with a friendly and warm welcome. We did not have breakfast at the hotel, but there are lots of places to eat in Split.
The hotel has very much the old town look with lots of attention to detail. With a modern twist for the key-pads on the door and lights on the stairs. We stayed in room 305. Lovely high ceiling, with the bedside lamps on as we entered giving a very warm welcome. I won’t spoil the theme of the furniture but it is plumbing related. Lovely bathroom, decent sized shower cubicle with a large ceiling shower head with good pressure and heat.
In the room was a small fridge to use, which was an added bonus. Toiletries in bathroom and tea, coffee and herbal tea, cups and kettle also in the room. Along with air conditioning.
The hotel is only a few minutes to the nearest eatery / shop. Yet the area of the hotel is quiet during the day and during the night. Apart from the odd bell ringing from the local church, which was actually quite lovely.

Getting from Split airport to Split, we used the local 37 bus, which r

Leisure Partner

10/10

Exceptional

02 Oct 2025

Jane

We absolutely loved our stay at this hotel. It’s in a fantastic location – close to the centre of Split but tucked away enough to be peaceful and quiet. Just a few minutes’ walk takes you to plenty of restaurants and bars, with a great choice of food and budgets to suit everyone.

Our room was lovely, spotlessly clean and had fresh towels available every day if we wanted them. The décor was charming, with a style that reflected the atmosphere of Split’s old town streets.

We walked everywhere during our stay. On a cooler day (end of September/early October), we explored the beautiful Marjan forest, which was well worth it. We also walked to a lovely beach where we hired loungers for €20 each – there are several spots along the coast to choose from, all clean, uncrowded and inviting. On the way back, we stopped at the Tennis Club terrace bar for a drink, which had wonderful views over the beach.

Getting to the hotel was easy too – we took the airport shuttle bus (€16 each) to the harbour and walked from there in about 15 minutes through La Riva.

All in all, a perfect stay - highly recommend.

Leisure Partner

10/10

Exceptional

26 Sep 2025

Ian

Full of character and extremely helpful and very pleasant staff. Lovely room.

Leisure Partner

10/10

Exceptional

22 Sep 2025

Ivo

We loved our stay here. The interor of the room is exactly as the photos show. A short stroll from the main area in Stari Grad and is super quiet being away from the main bars/ restaurants. Would stay again

Highly recommended!

Business_and_leisure Partner

10/10

Exceptional

22 Sep 2025

Timothy

Very cute boutique hotel. Not especially luxurious bedding or towels but a nice clean room with stone walls. Friendly and accommodating staff.

Partner

10/10

Exceptional

21 Sep 2025

Brogan

We loved our stay at this property. Its location is perfect for old town and the marina. Walkable to everywhere or super close to the bus stop if needed. The hotel is super quiet at night which we really liked. Staff were very helpful with check in instructions.

Leisure Partner

10/10

Exceptional

19 Sep 2025

Sarah

Great Hotel in Split!!!

I had an absolutely wonderful stay at this hotel! From the moment I arrived, the staff went above and beyond to make me feel welcome. Check-in was smooth and efficient, and I was personally escorted to my room, which was spotless, spacious, and beautifully decorated.
What really stood out was the level of service. Every staff member I interacted with was friendly, professional, and genuinely eager to help. It truly felt like they cared about making my stay unforgettable.

I highly recommend this hotel to anyone looking for comfort, luxury, and exceptional service. I’ll definitely be returning on my next trip!

Partner

8/10

Excellent

02 Sep 2025

Alex

We loved our stay at this boutique hotel in the charming Varos district of Split. The location was perfect—just a short and easy walk to the Old Town and Diocletian’s Palace, yet tucked away enough to feel peaceful. Great local restaurants and cafés were right around the corner, so dining was never a problem. Parking in Split can be tricky, but here it was relatively easy compared to most central spots. The staff were absolutely wonderful - warm, attentive, and always ready with helpful recommendations.

A fantastic choice for anyone wanting comfort, convenience, and a real neighborhood feel in Split.

Leisure Partner

4/10

Poor

15 Aug 2025

Tom

Great location, right in the hussle and bussle. Aircon was great but unfortunately the room was clearly damp and subsequently stank of urine. We did complain about the smell, but was informed it was due to recent rain but no real resolution. Security was poor, no extra lock on the door and safe attached the flimsy wardrobe (not attached to wall). Definitely more shabby than chic. Would stay in the same area, but not here.

Leisure Partner

10/10

Exceptional

08 Aug 2025

Suzanne

2 night stay

Heritage palace varos - Stayed 2 nights.
Beutiful hotel set in the old town close to harbour and centre.
We stayed in the annex which has its own door onto the street, these rooms are stunning.
Room had well equipped and good size bathroom with shower. Fridge and Tea and coffee making facilities, you will need your own coffee and milk as there was only fruit tea on offer.
Plenty of supermarkets within 5 minutes walk.
With the location being so central you have many restaurants available to choose from.
Uber from Split airport took around 40 minutes and cost xxxx
We did not have breakfast added to yhe room which is around €20 each.
Staff are extremely helpful, would definitely visit again.

Partner

10/10

Exceptional

05 Aug 2025

andrea

Lovely

Partner

10/10

Exceptional

04 Aug 2025

Mark

We saw mixed reviews and glad to say room 301 was excellent, very clean and exactly as advertised. The location of the hotel was superb, quiet street but just a few minutes walk to the centre of town and tourist area for cafe, bars and restaurants. The staff were also very friendly. The only negative is the description, which says the hotel has a restaurant, bar and cafe. In fact the hotel has no facilities at all. So as an excellent room and location, highly recommended but don’t get confused over the listing.

Leisure Partner

10/10

Exceptional

03 Aug 2025

G

Lovely hotel, nice position, super friendly staff, clean and tidy, comfortable.

Friends_and_family Friends

6/10

Pleasant

02 Aug 2025

Richard

This was a very conveniently located hotel, just off Split Riva (the main tourist strip). I was only an 8 minute walk to the Diocletian's Palace, which is the very heart of the city, and less than 15 minutes to the main bus station and port. Our room was clean and air conditioned, and had a good bathroom and shower. Staff were also very friendly and helpful, and check in and check out were very efficient. Our only criticism, but it is probably as advertised, is that - at the time of our stay - this didn’t have the feel of a conventional hotel. Rooms were spread across at least two buildings, around a small public space, and no communal lounges seemed to be in use. Also, we weren’t aware of a restaurant, and certainly didn’t see a bar. That said, I think a continental breakfast was offered, but it was expensive. Our room was also quite small, had two single beds rather than a double, and one of the beds squeaked very badly every time you moved on it. As I say, though, on balance, a very clean and convenient accommodation option for a visit to Split

Leisure Partner

6/10

Pleasant

01 Aug 2025

Lissa

Good location, but a few things to work on.

The room was adequate in a convenient location to all of the main sites of Split. The staff was polite. Now, three things that could have been better. The Wi-Fi did not work in our room. We were across the street from the office in room 006. Maybe we were too far. The safe in our room was rusted and unusable. And although we didn't mind the walk, our \"breakfast included\" was not on the hotel property. It was at a little restaurant not too far away. The food was good, but if a guest had mobility issues, or if the weather were bad, the hike to breakfast might make it more of a challenge.

Partner

6/10

Pleasant

14 Jul 2025

Gudjon Thor

Good area and friendly staff. 5 minute walk to the center of the city. The condition of the property was not the best. The showers leaked and the water flooded the bathroom. They did not have a fridge in the room and the wifi connection was terrible in one of the rooms.

Leisure Family

8/10

Excellent

06 Jul 2025

Matthew

Well located and comfortable room. The main negative was that we booked 2 rooms for ourselves and our children but the rooms were in different blocks.

Leisure Family

10/10

Exceptional

27 Jun 2025

Cynthia

Very friendly staff and a convenient location near many restaurants and walking distance from Diocletian’s palace.

Leisure Partner

10/10

Exceptional

23 Jun 2025

Johannes

Split epicness

Perfect little gem of an hotel just off the beaten path. Great help and assistance from checking in through to getting in a van to the airport. Quick walk to all the tourist spots in the old city and the marina. Large comfortable rooms.

Friends_and_family Friends

8/10

Excellent

11 Jun 2025

Trevor

Quaint old converted building with modern rooms. Situated in old part of the city close to the Riva and palace.
Not suitable for people with mobility issues. No direct car access as entrance on narrow alleyway.

Leisure Partner

6/10

Pleasant

10 Jun 2025

Sally

Positives were location - just outside old town and close to lots of local restaurants. Quiet too.

Negatives room and window was small so didn't spend much time in the room. Bathroom door couldn't fully open as sink too big and maid entered our room at 7am while we were asleep!

Partner

10/10

Exceptional

05 May 2025

Rhiannon

What a gorgeous and charming property! The location was cute and quiet, the rooms were very clean, but the stand out here was the staff. The very lovely Inna made me feel like I was home from the moment I stepped in. Such a warm and kind welcome. She really made the whole experience one I will not forget. Thank you for the wonderful stay, I can’t wait to come back one day!

Leisure Self

10/10

Exceptional

09 Nov 2024

Pat

Nice place with staffed front desk, allowed me to leave luggage for a late night flight.

6/10

Pleasant

18 Sep 2024

REBECCA

In spite of advising of our late arrival just prior to reaching the hotel (train delayed from Zagreb to Split) the Reception Desk and Hotel were closed. We had to call a number and waited 15 minutes while someone turned up to admit us. The air conditioning unit in our room was switched off (the owner is cheap and likes to save money we heard) and it pumped out hot air when we tried it. A disappointing end to a long day of travel

8/10

Excellent

13 Sep 2024

Anita

Very convenient location. Cute hotel and the staff was very helpful. One downside the mattress was a little uncomfortable, but I would stay here again.

Leisure Family

6/10

Pleasant

26 Aug 2024

Jesper

No sleep tonight

Would love to give a nice feetback on an vintage place. But an overpriced hotel room where you can not sleep - the floor is so thin that you hear all footsteps, convertation and snoring from upstairs is not nice. I normally sleap easy even there is noice.
Coasy place apart from that.

8/10

Excellent

25 Aug 2024

Herve

Clean property next to the old town. Lacks some basic conveniences such as no soap available in the shower

Partner

10/10

Exceptional

22 Aug 2024

Trudi

Conveniently located yet quiet at night and affordable. There’s also some cute bars/restaurants nearby which were more quiet and felt more local. The staff were the best part. I recommend staying!

Leisure Friends

8/10

Excellent

30 Jul 2024

Jannifer

The location of this place is fantastic. And the team at the front desk where very helpful. We were just very disappointed in our rooms.

Leisure Family

6/10

Pleasant

11 Jul 2024

Hannah

Great location and friendly staff. Lots of moths and spiders in room. Bathroom smelt.

Leisure Partner

10/10

Exceptional

09 Jul 2024

Doraysi

Good

Leisure Partner

10/10

Exceptional

22 Jun 2024

SRICHARAN chowdhary

Excellent receptionists

6/10

Pleasant

20 Jun 2024

Khaseem

Bit of a walk from the Riva. No elevator. Spacious room.

We are grateful that they can store our luggage for early arrivals and/or late departures.

10/10

Exceptional

13 Jun 2024

Sophie

Very quaint spot. The room was clean, beautifully decorated with some additional nice touches like a very beautiful bathroom. It was very walkable, Great location and would highly recommend.

The only issue is I was not able to easily get in touch with the owner via email. Check in was located in a, what looked like, a travel agency but this was not evident upstairs n arrival do I stood outside this hotel for quite a long time. It would be great if the owners placed a sign on their window indicating the reception area for this hotel.

Leisure

8/10

Excellent

10 Jun 2024

Victor

Very nice room, clean and comfortable.

Leisure Self

8/10

Excellent

03 Jun 2024

Pete

Interesting property in the older part of Split so it gives you an old time feel that is cool. Property in good condition and can walk out for meals & shopping. Near where our cruise was launching.

10/10

Exceptional

13 May 2024

FRANCIS

In the old city

Leisure Self

8/10

Excellent

05 Nov 2023

Amari

good, would reccomend.

Leisure Partner

8/10

Excellent

16 Oct 2023

Monte

This is a very quaint hotel with updated room amenities in a rustic building very near the historic sites of Split. It is situated on a very narrow street (alley) so difficult to access by taxi. {Leave the large luggage at home!]

Leisure Partner

8/10

Excellent

13 Oct 2023

Steve

The property was in a good location. Short walk to Diocletian Palace, restaurants and water front. The rooms are quite small and bathrooms are a bit worn and tired. Staff is quick to respond to questions.

Leisure Friends

10/10

Exceptional

03 Oct 2023

Sheila darice

Enchanted hotel !

We can't wait to come back again! Everything was better than planned, the hotel's facilities far exceeded our expectations since it was our first time in Croatia, and we honestly had no idea how we were going to do it. To begin with, we had the joy of meeting “Inna” who was like an angel for us at the hotel reception and welcomed us with a big smile and a hug and with such a special and contagious energy she made us feel like family from the first moment. She went beyond the call of duty to help us by giving us recommendations for places to eat and things we should do in Split. Inna is a special being who projects very good energy and was of great help to us during our stay.

Partner

10/10

Exceptional

02 Oct 2023

Mark

Great location and looks exactly as it does on the pictures, also very helpful receptionists, will definitely recommend this little hotel

Partner

4/10

Poor

28 Sep 2023

Janis

Falsely Advertised - No Bar, No Restaurant

The staff is very helpful, especially Inna who is very quick to respond, very kind, friendly and eager to help. Nonetheless, we were disappointed with the hotel and the false advertising. There in No restaurant, there is No bar, our room was tiny, our bed was Not a Queen size (it was a short, narrow double), we had to walk too far with all of our luggage because taxis cannot drive into the pedestrian zone in which this hotel is located. This is Not a four star hotel, but rather a two star hostel. The breakfast is awful (grey hot dogs, cold old fried eggs, shredded cabbage, shredded carrot, bland cheese, white rolls). In summary, Inna and the staff are great, but the property is falsely advertised.

Partner

10/10

Exceptional

18 Sep 2023

W Wayne

.

Leisure Family

8/10

Excellent

15 Sep 2023

Steven

The room and staff were nice. Finding the location initially was difficult.

10/10

Exceptional

28 Aug 2023

Sonya

na

Leisure Self

6/10

Pleasant

09 Aug 2023

Heidi

The hotel is a short walk to Old Town. The standard room is small. So, just be aware of this. Additionally, if you are similar to me in that you need a dark room to sleep, then you will have some trouble sleeping. There are green exit lights over the room door. The walls are thin between rooms on the same floor. But, otherwise a neat, little medieval type of room.

Leisure Self

8/10

Excellent

05 Aug 2023

Marc

The hotel wasn’t accessible by road (well taxis would not go down the narrow streets) so depending where you were dropped off/picked up taking your luggage was a real effort.

The room was nice, though not connected to the main building with reception. This would have been fine as they had security doors at the entrance of each building, but the chose to have them unlocked, which was a bit strange. You obviously have a lock on your room but anyone could gain access to the building. We were assured nothing has ever happened, and it didn’t, but it seamed odd to have additional security and not use it.

Leisure Partner

10/10

Exceptional

04 Aug 2023

Alicia

Excellent location. Friendliest staff ever!

We stayed 3 nights on our motorcycle road trip. Location is unbeatable, parking motorcycle at the front of the Hotel and walking a few blocks to city center.
The girl at the front desk cannot be more nice, friendly and helpful, she is just amazing!
I definitely recommend this hotel.

Partner

10/10

Exceptional

02 Aug 2023

Jeannie

Warm and welcoming. Room felt amazing. I’d highly recommend as a stay.

8/10

Excellent

22 Jul 2023

constance

Super friendly staff, room is sweet and you will need the AC on during summer. They had proper AC as compared to other accommodation. Easy walk to town centre. The parking is NOT on site, speak with them before you go for advice, rates vary from €15 - 45 per day. We found free parking a couple of blocks away, safe and quiet street.

10/10

Exceptional

13 Jul 2023

Stephen

Very nice boutique hotel

Really nice hotel in an 18th century building, the reception and main hotel was lovely and we received a warm welcome. Our room was in the opposite building, and felt modern even though the building is so old. Location is good not far from the town walls but in a very quiet street so the best of both worlds

Partner

8/10

Excellent

21 Jun 2023

Tony

Average.

Average.
Pleasant room but nowhere comfortable to sit. Would have been better if there had been comfortable seats on the public terrace.
One window opened on to a public terrace, the second to a blank wall.
Main issue was the noise from the room above. The wooden floor creaked very loudly every time someone walked on it.

8/10

Excellent

14 Jun 2023

Louise

Friendly, clean, but difficult to reach

Very helpful staff. Nicely located, picturesque, but difficult to get to. Steps up to the room, very limited storage space in the room. Very clean.

Friends_and_family Family

10/10

Exceptional

13 Jun 2023

Nils

Very well renovated building less than five minutes from the Split historic centre from the Roman times in a quiet area. Good full breakfast and attentive staff. Spaces for eating breakfast inside or outside. Parking if you drive, would be by the seaside walk, about seven minutes from the hotel. Near all the action, without all the noise of the very centre. There are many dining options from a minute walk from the hotel and onwards. Being a historic, renovated building, it has steps and no lift to the rooms. Beautiful boutique size hotel with personal service.

Leisure Partner

10/10

Exceptional

18 May 2023

KATHERINE

Beautiful and quaint - perfect for the region feeling - would highly recommend

Leisure Family

6/10

Pleasant

27 Oct 2022

Aziza

Prepare to pay cash. No elevators. Staff is friendly. Property will only change towels but don’t clean the room

Leisure Family

10/10

Exceptional

04 Oct 2022

James

Staff was fantastic. Very helpful and knowledgeable. Hotel was good quality and good location.

Leisure Friends

10/10

Exceptional

01 Sep 2022

Vitali

Very friendly and helpful staff

Leisure Family

6/10

Pleasant

31 Aug 2022

Xiaoying

The wifi was down the entire time we stay there. They did not take credit card for payment, just cash.

Leisure Partner

10/10

Exceptional

29 Aug 2022

Marjon

love staff, nice location, great value for money

8/10

Excellent

28 Aug 2022

Verified traveler

Quaint Boutique Hotel

The hotel is difficult to find when you first get there because taxis cannot access the area where the hotel is located. Once you know the way, it is a short stroll to the main esplanade where all the action is. The internet was not working well which I needed to forward plan flights and other accommodation so this was the most frustrating stay whilst there because I had to leave my room to use the internet. The staff were very friendly and helpful and the room was also clean and serviced.

2/10

Poor

16 Aug 2022

Verified traveler

Do not book - awful experience

Do not book this hotel.
I paid £250 for a one night stay and upon arrival was told they overbooked and I had to walk to a sister hotel (in the pouring rain). The hotel they moved me to was the polar opposite of the hotel I booked, very ‘The Only Way Is Essex’. The room also had foundation on the hairdryer and dried out nail varnish on the bed throw…
I expressed my dissatisfaction at both hotels about where I had been moved to and was given zero compensation.

I would not recommend at all as at risk of being moved around with zero compensation to a hotel that is the total opposite in every way.

Partner

8/10

Excellent

14 Aug 2022

jane

Nice location, quiet part of town and easy to walk from there. The staff members were nice and the building very quirky.
The room was too small for 3 people, with the extra bed we couldnt really walk around and unfortunatley the room has a carpet which needed a very good vacuum. It was full of hair from a range of people. I walked in new socks on the carpet and they were full of the hair which made me feel uncomfortable that the room had not been cleaned properly.

Business Family

10/10

Exceptional

11 Aug 2022

Nicholas

Beautiful, elegant and accommodating

Great location, wonderful staff and the perfect start to our Croatian experience

Partner

10/10

Exceptional

08 Jul 2022

Heidi

Beautiful hotel, quaint and rustic interior with all the amenities. Really makes you feel like you are in Split. Front desk was helpful.

Leisure Family

6/10

Pleasant

07 Jul 2022

He

Hotel is located in a convenient place but we did not fine the service excellent as the staff forgot to clean our room… there could be better options around the area.

Leisure Partner

10/10

Exceptional

07 Jul 2022

Alvaro

NICE PEOPLE

Nice stay and Nice place

Friends_and_family Family

4/10

Poor

21 Jun 2022

Deborah

Disappointed

Very disappointing, not good value for the price. The room was dark and small, the bathroom wasn’t cleaned during our stay. The receptionists were friendly but incompetent.

Partner

4/10

Poor

22 May 2022

michael

Overpriced. You can do better for the money. Room was not insulated. Lots of noisy from above and the street. Mattress was lumpy. Did not accept credit cards (informed only after nonrefundable booking). Cash only. And, management not on property and quite unfriendly. Cannot talk to them directly but only through web site or receptionist, who was nice but quite overwhelmed by anything complicated.

Leisure Family

10/10

Exceptional

18 May 2022

Sam

Lovely stay

Great place! We booked this last minute because of some itinerary issues. They arranged a late check in for us that saved the day.

Partner

10/10

Exceptional

10 May 2022

Michael