Italy
, Dolomiti 
rachel
This was unfortunately one of the worst hotel stay I’ve experienced so far.
The only positive was Lamiaa, who was incredibly kind and accommodating — she waited for us even after check-in had closed because we had mistakenly gone to another hotel with the same name (Scoiattolo), which caused us to detour for over an hour. She was genuinely friendly, and we appreciated that the hotel also allowed us to park our car freely. The surroundings outside the hotel offer fairly nice mountain views as well.
However, the hotel itself was extremely disappointing. The design felt very dated and poorly put together, giving off a make-shift and somewhat eerie atmosphere. There were no basic amenities provided — no cups, spoons, coffee, or tea. The toilet was super old and uncomfortable, with improvised furniture used to hang towels, worn-out mirrors, and plastic-wrapped mouthwash cups that appeared to have been sitting there for a long time and had become sticky.
The corridors felt empty, as if no one was staying there. The location was also highly inconvenient, far from popular areas and eateries, making a car absolutely necessary. We had to drive at least two hours to reach most sightseeing spots. Overall, it was a very unpleasant stay and far from what we expected. We believe we may have booked the wrong Scoiattolo hotel, as this experience did not match our expectations at all.
The only positive was Lamiaa, who was incredibly kind and accommodating — she waited for us even after check-in had closed because we had mistakenly gone to another hotel with the same name (Scoiattolo), which caused us to detour for over an hour. She was genuinely friendly, and we appreciated that the hotel also allowed us to park our car freely. The surroundings outside the hotel offer fairly nice mountain views as well.
However, the hotel itself was extremely disappointing. The design felt very dated and poorly put together, giving off a make-shift and somewhat eerie atmosphere. There were no basic amenities provided — no cups, spoons, coffee, or tea. The toilet was super old and uncomfortable, with improvised furniture used to hang towels, worn-out mirrors, and plastic-wrapped mouthwash cups that appeared to have been sitting there for a long time and had become sticky.
The corridors felt empty, as if no one was staying there. The location was also highly inconvenient, far from popular areas and eateries, making a car absolutely necessary. We had to drive at least two hours to reach most sightseeing spots. Overall, it was a very unpleasant stay and far from what we expected. We believe we may have booked the wrong Scoiattolo hotel, as this experience did not match our expectations at all.
