Name: Red Roof Inn Hartselle
Address: 1800 Dixie Lane Se, Hartselle, 35640, US

2/10

Poor

13 Jul 2026

Elizabeth

Shower leaked all over bath floor, food in microwave and drawers, asked for towels to dry up floor twice and finally 3rd time I went to the desk and got them

Family

4/10

Poor

08 Jul 2026

Ed

The TV wouldn’t work

Self

4/10

Poor

07 Jul 2026

Elizabeth

Dirty room and air was not on, took hours to cool the room down. Breakfast was not the best. Guy at the front desk at check in was very nice

Family

2/10

Poor

21 Jun 2026

Sarah

I just checked out from staying at red roof inn in hartselle Alabama. I am very unsatisfied with my stay. The room towels were always dirty and stained. The bedroom sheets didn't get changed even though we asked. Came back to the hotel room to water all over the floor from flooding because of rain leaking out through the ac unit. The front desk employee was rude and unapologetic. Claimed she didn’t know about my request to change the sheets, when she was the person I spoke with in the morning about the request. She told me to my face I did not ask. My boyfriend was with me for both conversations and saw me asking her. Bed sheets were stained as well and were upon arrival to the hotel which is why we asked for them to be changed. When I showed her pictures of the stained sheets she claimed the stain was on the mattress not the sheets. The stain was obviously on multiple layers of fabric. Customer service was 0/10. The room also smelled like pee and musky. It was disgusting. I am very unsatisfied.

Partner

2/10

Poor

21 Jun 2026

William

I did not stay there. It seems I booked a room for the day before I wanted it. So therefor I had already paid for a nights stay which was not refundable. I went to a different motel. Needless to say I was not happy.

Pet

4/10

Poor

13 Jun 2026

Jennifer

Hotel advertised a swimming pool and a hot Buffett breakfast. Neither were available
Our bedrooms smelled musky while the hallways smelled like old vomit. Our beds were stiff as a board and pillows too. Their coffee was terrible, would not recommend. However the 1 staff member was friendly

Friends_and_family Family

8/10

Excellent

11 Jun 2026

Ray

My stay was great . Definitely recommending this establishment to my friends and family . Staff was wonderful and the rooms were clean and tidy . Very amazing house keeping and management! 10/10

Partner

8/10

Excellent

05 Jun 2026

Darren

Clean room and comfortable bed

Friends_and_family Family

8/10

Excellent

17 May 2026

Sylvia

The room was clean and ok for the price. The breakfast was very minimal. Cereal, toast, waffle and terrible coffee. That was all. Went next door to Huddle House for breakfast.

Friends_and_family Family

8/10

Excellent

27 Apr 2026

Mark

I stay for the convienence to friends and have stayed at this Red Roof several times. Pet friendly. Place is clean and well lit. Only downside is that they need to keep up with maintence. I found the toilet seat very worn and missing mount pad. AC units do not seem to remove humidity from the room and settings would not accept what was put in.

Self

4/10

Poor

24 Apr 2026

Michael

I thought it could be cleaner and you know better amenities

Partner

4/10

Poor

12 Apr 2026

Dennis

There was no soap shampoo in the rooms. Mid way through my first night i was told i was being moved to a different room. When I opened the mini fridge there was a roll of sausage that was spoiled. The breakfast was minimal on Saturday nothing was offered on Sunday. The staff was non existent except when i was told.to change rooms. It was not a good experience.

Self

8/10

Excellent

31 Mar 2026

Rosemarie

Pet friendly, clean, easy on/off. Close to food and drink.

Pet

4/10

Poor

29 Mar 2026

Luke

Television didnt work and couldn't provide another room. Hall carpets dirty and smelled. Bathroom light over sink full of dead bugs. The breakfast was pathetic. Wouldn't stay there again or recommend to anyone.

Self

4/10

Poor

23 Mar 2026

Marla

It was probably the worst hotel we’ve ever stayed at. The sheets were dirty. Our tv wouldn’t work properly. The toilet was old and dirty. The shower faucet was broken, almost coming off. There was a half drank Mountain Dew bottle in the refrigerator. Obviously, they do not clean their rooms fully.

Partner

6/10

Pleasant

22 Mar 2026

Shane

Clean property. Nice staff. Bed mattress was HORRIBLE. Like sleeping on a pile of rocks. I have back problems so I cant sleep on a $99 spring mattress and be able to walk the next morning.

4/10

Poor

12 Mar 2026

Linda

No breakfast as advertised and smell in bathroom

2/10

Poor

02 Mar 2026

Marisa

The room we stayed in (222) had a very strong smell. My mother and daughter went to get our bags while I stayed back. By the time they returned my throat felt like it was closing and I couldn’t take a deep breath. My chest felt tight and when I would breath my lungs just hurt. I was going to tell the front desk but couldn’t locate anyone. We ended up just walking out and having to book another hotel room 25 minutes away.

8/10

Excellent

02 Mar 2026

Antonio

The hotel was great. It was clean, and the staff was very friendly. The only problem I had was the Wi-Fi I wasn’t able to log on using the password

Self

6/10

Pleasant

28 Feb 2026

Jack

The other reviews I read here were overly harsh. This is definitely a mom and pop - type hotel, and it's run that way. You'll see all the shortcuts they took, but its inexpensive and convienient to Hartselle, and the staff was friendly and accessible.

8/10

Excellent

24 Feb 2026

Dan

Clean room, easy access, staff always available, and good price.

Friends_and_family Family

8/10

Excellent

23 Feb 2026

Tim

Staff was nice and room was clean. Breakfast was poor.

Partner

8/10

Excellent

06 Feb 2026

Linda

Staff. They let us park one of our cars way after check out time

Partner

8/10

Excellent

25 Jan 2026

Laura

The room was very clean and the staff were friendly. It was a great value for the money. I would have given it 5 stars, but the breakfast was a bit slim just waffles and some cereal and bread, so we went out for breakfast.

Business Family

8/10

Excellent

20 Jan 2026

Gary

Everything was fine, coffee in the lobby was terrible strong and cold.

Leisure

2/10

Poor

12 Jan 2026

Adam

Room had black mold, cigarette burns in the blankets. Didn't have enough pillows or towels to accommodate 3 people. Mini fridge was loud. Tv was slow. The breakfast was non existent with empty butter container for entire stay and no real \"fresh\" options available to pick from.

Leisure Family

8/10

Excellent

06 Dec 2025

Mark

Room had plaster damage that was repaired but not painted. Repair around shower fill that was done poorly. Burn hole in cover on bed although non smoking room. Room was clean overall. I would stay there again as room issues were minor.

Leisure Pet

8/10

Excellent

11 Nov 2025

Marty

Room was clean.

Leisure Family

10/10

Exceptional

24 Oct 2025

Lindsay

The lady that checked us in was very nice. The rooms were very nice. The shower was a little weird though. I liked it was hard flooring instead of carpet. Smelled better than a regular hotel.

Partner

4/10

Poor

14 Oct 2025

Cindy

My room Stunk with cigarette smoke, desk clerk swore the room was cleaned. I washed out the BLACK air filter, and had to burn candles the entire stay just to get something that smelled breathable.

I'll never stay there again.

Leisure Self

10/10

Exceptional

13 Oct 2025

Hari

Amazing stay

Self

10/10

Exceptional

13 Oct 2025

Renata

Very disappointed with breakfast.
It was supposed to be hot breakfast,the only hot things were waffles (horrible batter).One kind of bread(only white),cheap,small muffins,2 kinds of cereal.Butter in a huge container and jelly.
No water for tea;milk and juice were available.

Leisure Family

10/10

Exceptional

12 Oct 2025

Philip

Easy parking in a quiet location away from the main road but easily accessible.

Friendly staff and clean room but somewhat limited breakfast options.

Self

8/10

Excellent

12 Oct 2025

Ray

Parking was safe good location

6/10

Pleasant

10 Oct 2025

Linda

They offer breakfast but they were out of everything. Terrible

2/10

Poor

09 Oct 2025

Pamela

Bugs crawling everywhere

10/10

Exceptional

08 Oct 2025

Melinda

Perfect for a last-minute stay right off the highway

10/10

Exceptional

28 Sep 2025

GEORGE

I stay at about 10 hotels ayear. This is one of the best hotels I have stayed at over the last 5years walkin shower was great with a hand held shower wand and a seat with a back. perfect for my disable wife. Will stay here again in the coming months.The staff was excellent plenty of breakfast options, and the room was clean with a nice fresh scent

Leisure Partner

10/10

Exceptional

20 Sep 2025

Mariea

Was nice and clean service was excellent

Leisure

8/10

Excellent

08 Sep 2025

Sergey

It was clean, well maintained room. Friendly staff.

Leisure Family

8/10

Excellent

29 Aug 2025

KEITH A

Parking was well-lit. Convenient to I65. Room was adequately appointed and location was quiet

Business Self

6/10

Pleasant

23 Aug 2025

Darren

Hot tub wouldn’t drain. Room AC hadn’t been running in awhile so it took some time to cool down

Partner

8/10

Excellent

17 Aug 2025

Tyrell

ok

8/10

Excellent

16 Jul 2025

Melissa

Everyone was very friendly and the room was clean and cool. There was a stale smell but it was not unbearable.

Leisure Family

10/10

Exceptional

14 Jul 2025

Connie

It was very clean and looks like it had been taken care of. I stayed in three different places in my five days in Alabama and these two were by far the favorite I will be staying there again..

Leisure Self

10/10

Exceptional

10 Jul 2025

Rachel

Thank you for the wonderful stay.

8/10

Excellent

22 Jun 2025

Blake

It’s a good place to sleep and has nice people working at it. The television didn’t work, but had hdmi ports so if you want to watch tv I’d suggest bring your own stick to plug into the tv. The tv wasn’t an issue for me but it was a small issue for my wife. The only complaint I have is that the shower was hard to get warm, by day 2 we figured it out. Slept wonderful at the inn though.

Partner

4/10

Poor

18 Jun 2025

Pat

Poor communication and outside door didnt latch unless pulled shut.

Leisure Family

10/10

Exceptional

04 Jun 2025

Judith

Staff helpful & referred us to great restaurant for dinner. Reasonable rate & accommodations good

Leisure

10/10

Exceptional

08 May 2025

Tammy

Very affordable, clean and efficient. I had an unexpected overnight stay and found exactly what I was looking for in the hotel. Thank you

Friends_and_family Family

8/10

Excellent

26 Apr 2025

Joe

Staff was nice, room was clean with nice bed. No ice machine on second floor

Leisure Family

8/10

Excellent

10 Apr 2025

Laura

Its aplace..

2/10

Poor

31 Mar 2025

Christine

The room we booked “was sold out” when we arrived even though we booked it before the time she said it sold out. There was no shampoo/conditioner or body wash in the bathroom. There was cigarette burns all on both sets of blankets.

Leisure Partner

10/10

Exceptional

21 Mar 2025

Jacob

Great place to stay! The room rates are a bargain for what you get... I have stayed at hotels that are double the price and are nowhere near as good as this Hotel!

Pet

2/10

Poor

20 Mar 2025

Dominic

I found a used needle under my mattress and every time I pulled in the parking lot there was some random individual obviously on drugs!

Leisure Self

2/10

Poor

10 Mar 2025

Verified traveler

The women at the front desk was nice, but seemed like she was under the influence of something. The hotel is two stories but there is no elevator. The stairwell was really creepy. The lady gave me my room keys and when I opened the room door, there was a couple laying in bed. I went back to the front desk and the lady was very apologetic. When I went into the new room, it was fairly clean. The bathroom counter was badly stained and I saw dead roach.

Self

6/10

Pleasant

23 Feb 2025

Daniel

👎

Not my best experience i rate it 5 out of 10. Wont be staying there next time.

Friends_and_family Family

4/10

Poor

12 Feb 2025

Astanael

I was roach in the door way from the room

8/10

Excellent

05 Feb 2025

Dennis

I love that every single time I choose red roof in hartselle, my room is clean. Not only is it clean but the sheets and pillow cases are clean and have a clean smell and feel with no stains or holes. Bathrooms and showers remain clean. And unlike a lot of other places, you can actually walk on the hardwood floors with no socks and have no residue or crumbs or dirt on your feet. They mop the floors well and sweep. Tables are clean and polished. Microwaves are always clean. No stains. No anything. It's an affordable price and most definitely worth every cent with the nice upkeep of the rooms at the hotel.

Self

8/10

Excellent

02 Feb 2025

Steve

Hotel had the basics, which was not bad for the price. Location was great for us as we were visiting family in town.

Leisure Pet

2/10

Poor

02 Feb 2025

Ethan

Bad

Loud banging around people hollering sliding stuff across the floor at 1:00A.M.

Partner

8/10

Excellent

11 Jan 2025

Karla Bennett

Met our needs

10/10

Exceptional

07 Jan 2025

Aria

It was easy to check in very quick and quiet threw out the night too.

Leisure Self

6/10

Pleasant

06 Jan 2025

Jerry

Had trouble with the door not locking properly (106).

8/10

Excellent

30 Dec 2024

Mark

AC sounded like a ice maker not sure why. And no breakfast just coffee only.

Leisure Pet

2/10

Poor

30 Nov 2024

Kimberly

The person at the check in was very rude. The room was clean but an hour after arriving there was bed bugs all over the bed. I showed the manager and was given another room, but it was the same. I checked out and he refused to give me any money back. Don't stay there!

6/10

Pleasant

16 Nov 2024

Verified traveler

Quiet stay

The room was quiet.

Friends_and_family Family

8/10

Excellent

09 Nov 2024

Sally

Like the location. Didn't like the fact that the liquid soaps in the room were empty.

Leisure

2/10

Poor

19 Oct 2024

Catina

Terrible place

IT was terrible we had to let the water run for 20 min before it got hot the tv wasn’t working myself and the front desk cleark in night shift finally got the tv to work and finally got hot water she spoke with the manager and they wouldn’t let her swap out room I was told by the night shift cleaner that the manager on first shift would give us a discount when we checked out spoke to the manager at check out and she refused to give us a discount because we got the tv to work and finally got hot water after 20 min of running I would t recommend this place to anyone

Friends_and_family Family

10/10

Exceptional

03 Sep 2024

Daniel

Property was as described

Leisure Partner

4/10

Poor

10 Jul 2024

Audy

The owner/manager was beyond rude. couldn’t even check in for Hours after the time the itinerary stated

Leisure Self

4/10

Poor

23 Jun 2024

Marshall

Property needs a deep clean and some updated beds and linens.

Leisure Family

8/10

Excellent

01 Jun 2024

Donna

Stopover to Florida

The hotel was clean. We wanted on the first floor so we switched to a queen. The rooms are small. Not a fan of the 100$ incidental fee which isn't reimbursed until after you check out and they make sure you have not damaged anything. Have to wait a few days for that credit to appear. The clerk at the front desk was very accommodating and helpful. She helped with our tv and provided helpful dinner options. It is right off the highway so very

Partner

6/10

Pleasant

27 May 2024

Robert W.

The front desk folks were OK, but the first day, my room
did not get serviced at all. There was some coffee in the lobby but NEVER very early or late.

Leisure Self

2/10

Poor

12 May 2024

Phillip

Disappointed

I checked in to my room around 2:30pm on a Saturday afternoon and only stayed long enough to drop my bag before leaving to make it to my granddaughters softball game. I didn't make it back to the room until 10pm. The room was tidy and appeared clean. After getting ready for bed and laying down I started itching so bad across my whole body I couldn't sleep. I got up and pulled the comforter down and noticed stains on the sheets which had very obviously not been changed. I took a shower, grabbed my bag and left at 12:40am. I dropped my key card in a drop box at the front desk since no one seemed to be working. I spent less than 3 hours in the room before giving up on sleep and driving home. I called the hotel the following Monday about the stains on the sheets and my experience during my \"stay\". I also sent them the pictures of the stains but they pretty much called me a liar. They told me they couldn't verify it was their bed and if I wanted a refund I would have to get it from hotels.com since I booked the room there. That seems very odd to me since I didn't pay hotels.com, I paid Red Roof Inn when I check in. How can hotels.com refund something the didn't charge?? I doubt I could ever stay here again which is very unfortunate since it's the most convenient place to stay when I go watch my granddaughters play softball.

Friends_and_family Family

2/10

Poor

10 May 2024

Dan

Property refused to honor the room that i purchased through expedia! Will never book there again and I recommend you stay away.

Leisure Family

8/10

Excellent

26 Apr 2024

Emiko

Good for the money

Check in/out super easy, beds were comfy. Only concerns were: bathroom seemed very clean, but a wet used wash cloth was left in the shower AND you had to work to get the door to latch shut to our room.

Friends_and_family Friends

10/10

Exceptional

21 Apr 2024

Ronnie

Great site off the beaten path

Had a late check in at my request. Zero issues and the staff was courteous with my requests.

Friends_and_family Friends

8/10

Excellent

17 Apr 2024

Mark

Good value for a comfortable stay

Leisure Partner

2/10

Poor

30 Mar 2024

ROBERTA

Waited 15 minutes in the lobby for front desk personel to make an appearance in response to my repeated bell ringing at the front desk. House phone didn't work, clock radio didn't work. Room was somewhat rundown in spite of apparent renevation. Only plus was a great area for dog walking. Overall, very disappointing.

Leisure Pet

8/10

Excellent

25 Mar 2024

Ranae

The staff was nice. The place was clean, comfortable bed however the TV remote & coffee maker in the room didn’t work. I would hope that all equipment would be tested from time to time to be sure they work when guests arrive.

Leisure Partner

8/10

Excellent

17 Mar 2024

Tony

Needed a place to sleep for one night. This place was fine.

Leisure Partner

2/10

Poor

14 Mar 2024

Verified traveler

Won't go there again

The 1st room hadn't been cleaned. The second room was clean but no bar soap. The lady at the reception desk had to help get our TV to work. We had to slam the door to have it shut, otherwise it stayed open. The phone in the room did not work. This hotel reuses the door key sleeves. Our sleeve had a lot of witeout over previous room numbers.
The big plus for this hotel was the receptionist who signed us in and helped us with the TV. She had put us down for a wake-up call and we were going to cancel it only to find out the phone didn't have a dial tone anyway.

Friends_and_family Family

6/10

Pleasant

04 Mar 2024

Suzan

They have no elevator, seems like the property owners are just trying to do everything as cheap as possible, TV did not work in first room and blow dryers were not working in both rooms.

Business Self

6/10

Pleasant

29 Feb 2024

James

Really need to upgrade the beds not comfortable at all. Other then that the staff was excellent, The rooms were very clean, The showers were awesome very good hot water, Price was decent per night,

Business Self

6/10

Pleasant

17 Feb 2024

Mark

Not a bad place to stay but not worth the price

Room was clean but smelled like a former smoking room very small and the night stand was very small. Not worth the price.

Partner

10/10

Exceptional

15 Feb 2024

Karen

Hard to find !

Business_and_leisure

2/10

Poor

06 Feb 2024

Chad

This Red Roof Inn is really used for workers in the area an that is fine but you can tell they do not out in at of effort keeping it really clean & fresh. The rooms are not roomy & had a smell that was not pleasant, the beds were not really fresh nothing about the Inn was really fresh. I also had family staying in other rooms and one had blood on the sheets & one room had a bathroom faucet leaking water in the floor and had to keep towels under it. when they informed the owner he said he would have to replace it the next time he was at Lowes. I would NOT recommend this location

Friends_and_family Family

8/10

Excellent

01 Feb 2024

Wayne

Room was clean and bed was comfortable. Doors were noisy when they were opened and shut

Leisure Self

2/10

Poor

01 Feb 2024

Heather

Awful experience.

Business Self

8/10

Excellent

29 Jan 2024

Nesha

Convenient

Business_and_leisure Partner

6/10

Pleasant

28 Jan 2024

Babie

Friendly and professional

Business_and_leisure

6/10

Pleasant

12 Jan 2024

Nesha

Noise

Business_and_leisure Partner

10/10

Exceptional

04 Jan 2024

Joseph

The only issue we had was with a key not working to open one of the rooms, but the staff verified the problem and then put one of us in another room as we requested, so all was well, and the problem took very little time to resolve.

Leisure Friends

6/10

Pleasant

26 Dec 2023

Nesha

None

Leisure

6/10

Pleasant

19 Nov 2023

Jose

We have stayed at the Hartselle Red Roof Inn over the last 15 years. The facility is a shadow of its former self. The southern hospitality is lacking. The shower floor was pitched and drained poorly. There was still debris in the drain.

The room had the odor of humidity and mold.

Business_and_leisure Partner

10/10

Exceptional

11 Nov 2023

Holly

Right off the interstate clean and quiet. Just glad my husband checked the room the window was wide open on the first floor with woods right being the facility.

Business Partner

8/10

Excellent

11 Nov 2023

W Philip

One of the rooms we were put in smelled like a pet problem. We were quickly switched. The second room was an accessible room and the shoer leaked all over the floor.

Leisure

2/10

Poor

26 Oct 2023

Danielle

First day was fine. It was the most affordable place I could find. Close to where I needed to be. But the next morning the door lock stopped working on the second room I had. After finally getting the owners husband to look at it and unlock the door we were advised to threw2

Leisure Family_with_children

8/10

Excellent

23 Oct 2023

Brenda

It was a nice place to stay. Our room was clean. The only complaint i had was we had some very noisy neighbors.

Leisure Family