Name: Spark By Hilton Decatur
Address: 2041 Beltline Rd., Sw, Decatur, 35601, US

2/10

Poor

31 Jul 2026

David

From the moment I entered the room, there were several issues that should never occur at any hotel, especially one carrying the Hilton name. The bath towels provided in the room had visible stains on them, and the entire room had a strong odor that smelled like old, damp clothes. After an extremely long day of travel, I seriously considered leaving and finding another hotel. However, because I was exhausted, I decided to make the best of the situation.
Throughout my stay, I had to make multiple trips to the front desk to request clean towels and a replacement bedspread because the original bedding smelled musty and unclean. While the front desk staff did provide replacements, these were problems that should have been addressed before a guest ever checked into the room.
Unfortunately, the experience became even more disappointing the following day. I requested housekeeping service while I was at work, expecting the room to be cleaned. When I returned around 7:00 p.m. after another long workday, I found that housekeeping had only replaced the towels. The trash had not been emptied, the bed had not been made, and the room had not been cleaned in any meaningful way. Once again, I was left frustrated after an already exhausting day.
As someone who frequently travels for work and has stayed at numerous Hilton properties over the years, I have always associated the Hilton brand with cleanliness, professionalism, and dependable service. Unfortunately, this stay fell far below.

10/10

Exceptional

30 Jul 2026

Bridget

Great property

10/10

Exceptional

28 Jun 2026

Kent

Very clean and modern. First time staying at Spark but would stay there again.

Partner

6/10

Pleasant

27 Jun 2026

Kathy

Room was clean but urine still on toilet seat. Advertised having a breakfast buffet but didn't have any meat. Chose to eat breakfast at a restaurant.

Partner

8/10

Excellent

22 Jun 2026

Roland

Good value for money hotel, big rooms, very comfortable bedding, bathroom clean and close to near by fast food outlets and restaurants. Breakfast is available, although it is mainly sugar, if you care about eating healthy unprocessed foods probably think about bringing your own food. Mainly cereal, bagels, yoghurt, boiled eggs, quick oats and you can make your own waffles. Overall good accommodation for the price paid, but breakfast could have been better.

Self

4/10

Poor

20 Jun 2026

Connie

Understaffed and missing basic toiletries, breakfast and air conditioning. We listened to a screaming A/C all night. Morning breakfast and checkout was the huge job of one person, so neither were satisfactory. Way out of out way for travellng on I65. I shouldn't have made this choice.

Partner

8/10

Excellent

16 Jun 2026

James

Clean room for the most part. Bed isn’t as comfortable as your traditional Hilton property but doable for the price.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Lucas

Habitación limpia y confortable, solo que el personal de recepción NO se ausente por largo tiempo

Partner

8/10

Excellent

07 Jun 2026

Kay

I would stay here again. We stayed here 3 nights during a softball tournament. Had air conditioning, microwave and fridge that all worked great. Found the hotel, room, beds( comfy)eating area, outdoor pool ( had towels)& grounds clean. Breakfast was standard. Had coffee, Apple juice, orange juice, good milk, several kinds cereal ( fruit loops, raisin bran, corn flakes , etc) blueberry muffins, bagels, bread for toast. My granddaughter loved toast and nutella. Daughter made waffles that were good. Had fruit , apples & cuties. Would refill anything they were out of for breakfast if you ask at the desk. We asked for milk and they refilled container.
We had a no disturb sign on door two mornings and never saw maid service because of that I am assuming but asked for towels at desk and got them.
Applebees, wafflehouse located next to hotel. Also located near is Texas Roadhouse, Logans, McDonalds, Burger king, Krispy Kreme, Walmart, etc. Good area.

Family_with_children

10/10

Exceptional

03 Jun 2026

Phylicia

We were pleased with our stay. Rooms were clean, friendly staff, lobby and all areas clean.

Friends

10/10

Exceptional

16 May 2026

John

Yes, did not eat though

6/10

Pleasant

16 May 2026

Letha

The only good thing was the ac is the coldest I've ever felt. The staff on check in failed to record our late check out request and the following day the front desk manager was very rude to us, reminding me 5 times that check out is noon, as if I don't know how to tell time. Also was critical to our service lab in the course of his duty. So we checked out to move elsewhere friendlier. Expected more from Hilton.

Partner

10/10

Exceptional

09 May 2026

Erika

Clean, simple place to stay.

Family_with_children

2/10

Poor

08 Apr 2026

Judy

We have stayed in this hotel on previous visits when it was under a different corporation, and actually it was better then! Why? Because they served a hot breakfast every morning, while under the new management of Hilton, they don't! Though we must say, even under the old management, the property over the years had started to go down. Last Spring when we stayed here for my wife's 50th college class reunion, the hotel was supposedly under renovation...so we expected this year when we returned for my college reunion, everything would have been made new and/or improved. Well we were wrong, because actually everything is much worse! And even more shocking is that this hotel is under the Hilton chain...so we expected quality! The elevator was horrible looking inside and sounded like it was about to break! Inside of our room? The door was actually hard to open and close [Rm 273]; the pillows on the King size bed were Standard size and were old...very old and long since ago should have been replaced with King size pillows. They were just poor quality. Lastly: We will never stay here again! Ever! And please know, this is the first time my wife and I have ever had to write such a negative review for any and all of the hotels were we've stayed not only in the USA but anywhere worldwide we have visited. Lastly: It is too bad we can't get our money back in full or any portion, because one would think under Hilton's umbrella, such a lack of quality wouldn't be.

Business Family

6/10

Pleasant

04 Apr 2026

johnel

It was a standard free breakfast… boiled eggs, waffle iron, etc

Great for a quick stay

Family

6/10

Pleasant

30 Mar 2026

Annalisa

The room was fine and looked to be recently updated. The breakfast was terrible - limited space, out of most of the options, not