Name: Express Inn Hartselle
Address: 1601 Highway 31 SW, Hartselle, 35640, US

4/10

Poor

22 Jun 2026

Emmanuel

We only stayed for a night and got there late after a long road trip. I was supposed to have a room with 1 king bed, labeled “mini suite” on the listing. I ended up with 2 full size beds and a room that looked completely different from the photos online. I walked up to the check in desk and immediately noticed a dead roach on the counter. During the night while we were laying in the room at least 2 roaches crawled across the wall. If I had not been exhausted from the drive I had to make I would have left and demanded a refund. HIRE AND EXTERMINATOR and give people what you advertise!!! Along with stained pillows and sheets!!!

Partner

8/10

Excellent

14 Jun 2026

Jacqueline

The property was very clean. There was no bad smell and you couldn’t hear others through the wall. Would stay again

Family_with_children

8/10

Excellent

12 Apr 2026

Carol

I was not told there was a pool. Staff just checked me in and did not say anything else to me. Inside was good. No bugs. The bathroom ceiling has peeling paint and the floor by the sink was filthy. At checkout, I was not asked how my stay was. Oh and the walls are very thin, that is all I will say, you get the idea...

2/10

Poor

08 Apr 2026

Jackie

They ask different prices for different nights and they owe me 100$

Self

10/10

Exceptional

23 Mar 2026

Randell

Clean and convenient small town motel, adjoining Sparkman Park . Good people

Pet

10/10

Exceptional

19 Mar 2026

Randell

Fre

6/10

Pleasant

15 Feb 2026

Tammi

The room had been renovated, so it looked very nice! The mattress was very firm. The rest of the hotel (lobby area and outside) needs to be renovated. It is ok for a quick one night stay.

6/10

Pleasant

30 Dec 2025

MD Muzahid Ahmed

During the booking process, it showed that they would provide complimentary breakfast with the room booking, but when we arrived, they said that they do not serve any complimentary breakfast. We had planned everything accordingly, but this put us in a difficult situation.

10/10

Exceptional

27 Nov 2025

Danielle

It was very peaceful

6/10

Pleasant

16 Nov 2025

jeff

Very loud people both nights in the room next to us, kept us up until midnight.

Friends_and_family Family

8/10

Excellent

08 Nov 2025

JEWEL

The room was clean. The first bed in room has a problem
it screams at you when you attempt to move it.

Business Family

4/10

Poor

09 Oct 2025

Kendrick

The needs new bed sheets and pillows cases. The sheets had holes and burn marks a the pillow cases were brown.

10/10

Exceptional

02 Oct 2025

david

nice comfortable well run

Self

6/10

Pleasant

07 Sep 2025

James

Good enough for a short stay...

Room was clean and comfortable. It was a corner room with no windows #105.
Tbe entire establishment appears to be undergoing a remodel. New air conditioners in the box waiting for installation. Pool area was closed for remodel.
Advertised as breakfast included but no sign of that anywhere. Staff was friendly.

Friends_and_family Family

10/10

Exceptional

05 Jul 2025

daniel

Very nice place

Business

4/10

Poor

16 Jun 2025

Larry

Person working front was clueless. Was marked as a pet friendly motel and was told that it wasn't. Bed sheets were stained and smelled like urine.

Leisure Self

4/10

Poor

14 Jun 2025

Scott

I reserved a room with King Bed, received a room with 2 double beds. Showed my email confirmation and reservation to staff and was told they were out of them. I was not wanting a two bed room. It is what it is.

Leisure Partner

10/10

Exceptional

18 Apr 2025

Tarain

Convenience

2/10

Poor

07 Apr 2025

Michelle

Employee attempted to give me incorrect room and argued with me about my room booking until I pulled up my Expedia app. Very loud guests up @ 3 am being rowdy on a Wednesday morning. Would not recommend unless you are a very very heavy sleeper comfortable with dried bodily fluids on many different surfaces of the room.

Leisure Family

6/10

Pleasant

11 Mar 2025

Angela

One and DONE

I paid at the hotel after making the reservation for 2 rooms for 2 nights online. They charged $50.00 more than I was supposed to be charged. Also the rooms were each supposed to have a King bed but one had double beds. The rooms were clean and the beds are comfortable. Our first night was peaceful. We were up early and gone until late the next night but when we got back one of our rooms door was open and must have been that way all day as the room had fresh towels. After further inspection, it was obvious that the door wouldnt latch unless it was aggressively shut. I advised the office, hopefully it gets fixed. The second night wasnt as peaceful. One of the other patrons had a drunken knock down drag out fight with his co occupant. They threw each other in and out of the room breaking beer bottles in the breezeway. Our experience was unfortunate as we travel often to Hartselle and had hoped to find a place in town to stay to be closer to our family. When we return to Hartselle will again stay in Decatur at other establishments about 10 miles away.

Friends_and_family Family

4/10

Poor

25 Apr 2023

Carla

Room was clean, but very inconvenient---some of the electricity wasnt working! There was no closet, or areas to hang up clothes. Free breakfast advertised was false! There was none. Pool was not functional, not even able to sit at patio area. Stayed and paid for 2 nights, but room was never cleaned, nor were more washclothes, etc provided. Lobby was closed entire stay. When I complained about paying full price for less than adequate service, the staff was unresponsive.

10/10

Exceptional

04 Nov 2022

Alex R.

Room is spotless and very modern! Location is excellent and parking is extremely convenient. Will stay again!

Leisure Partner

8/10

Excellent

19 Jul 2022

Clarence

Clean and nice. Only problem was a too low toilet. Difficult for a handicapped person. Otherwise very good.

Friends_and_family Family

2/10

Poor

22 Mar 2022

Eric

Gross beyond belief!

FAMILIES STAY AWAY!

Dirty beyond belief! I am pretty sure blood was on the curtain and stains all over the sheets. Bed speed and even box springs. Nasty beyond belief. Lady at desk was nice....probably thinking y’all don’t know where you booked do ya. They did appear to be remodeling as lots of new construction materials were blocking spaces of the parking lot. Including boxes of un opened mattresses and box springs but they looked as if they had been rained on and dried several times ewwww. keep driving I know we should have

Friends_and_family Family

2/10

Poor

28 Oct 2021

Steven

Has to

Business

10/10

Exceptional

29 Sep 2021

brenda

Alabamas Hidden Treasure

very nice little motel for the price

Friends_and_family Family

4/10

Poor

13 Jun 2021

Verified traveler

Just Okay

With prior reviews, I was expecting a bit nicer accommodation. It appears the owner is working on updating the rooms, but we had some dirt (no bugs) and things like pizza cheese? from prior person in the room info folder when I opened it up. Towels were very rough. AC wasn't on when we got to the room, and a very humid day, so sheets were damp. Turned on AC and room cooled well, but still had the dampness to contend with. The staff at check in was very friendly.

Partner

10/10

Exceptional

25 Sep 2020

Ronald

Old home visit

The hotel was exactly what we expected.

Friends_and_family Family

10/10

Exceptional

14 Sep 2020

Jeremiah

Ive stayed here a frw times. I stay at this same place when i go to hartselle because the rooms are clean and the people are nice

Self

10/10

Exceptional

07 Aug 2020

Verified traveler

Stayed there 3 nights, for a disc golf tournament there at Sparkman Park.
Great proximity to the park, rooms were clean, and staff very friendly.
We will be back!

Leisure Family

10/10

Exceptional

18 Apr 2020

Christina

Such a relaxing spot

The lady who owns this establishment with her husband. She was so warm and kind. The room was extremely clean. Nice quiet little getaway!!! I will be returning soon.

Self

4/10

Poor

09 Jan 2020

Judith

Very old broken chair in room. Walpaper pealing and lines poor quality. Not worth the money

Partner

6/10

Pleasant

27 Dec 2019

Heather

Not very clean, lots of road noise. Cheap bed, but cheap room. I was able to sleep a few hours so I could get back on the road.

Leisure Family

6/10

Pleasant

14 Oct 2019

Verified traveler

Cigarette burns in bed spread and on the toilet seat, cracks in the shower wall, the \"continental breakfast\" was one apple, three pieces of stale pastry and dry cereal. The exterior looks beat down.

Business Partner

8/10

Excellent

07 Oct 2019

Terry

What I noticed first about this property is that it has been repainted brown which caused us to drive past it a few times! But the staff was wonderful, very helpful when our ac stopped working they replaced it within 10 mins!! They have a free breakfast which we did not use, but we were mostly impressed by the location which although is on the main road gets almost completely silent after dark. Management assured us that it would be quiet at night, no partying guests/no barking dogs, and they were right. Lots of places to eat around town, easy to find grocery stores, etc. Would stay there again anytime we are in town to visit family!

Friends_and_family Partner

6/10

Pleasant

07 Oct 2019

Verified traveler

Room 105 had no window. It was next to a doorless empty storage room loaded with debris, I did not feel safe.
The room had an unpleasant odor, we both noticed it when we walked in. We believe the smell came from the bedspread which also had holes in it. There was a problem with the key at check-in we had to wait and then go back to reception and wait again. Eventually the attendant let us in with a master key and we never had a key card. The attendant was nice enough, but he could not tell us where the ice machine was and we had to go back out to buy some. There was an ice machine but there was no lighting for us to see it. The sheets were clean, the bed was comfortable, the bathroom was clean. We travel to these parts of AL to watch our grandchildren perform in high school marching band events, we have never complained about any accommodations over the years, but felt the need to point out that this hotel has room for improvement. It as definitely not worth the total price of $83 we paid.

Leisure Family

10/10

Exceptional

14 Jul 2019

MR

Clean room. Bed was comfortable. Best of all QUIET! Off the main interstate but close.

Leisure Partner

8/10

Excellent

27 Jun 2019

Verified traveler

Proprietor took great care of me at check-in, provided iron and ironing board on request, recommended restaurant etc. The property requires a car - there's nothing within easy walking distance and Uber/Lyft is very scarce. Good price.

Business Self

8/10

Excellent

26 May 2019

Verified traveler

It's a great value for overnight stay. The staff is very friendly!

Leisure Family_with_children

8/10

Excellent

05 May 2019

Verified traveler

friendly and clean. staff was nice. motel was quite and seemed very safe. was satisfied with all aspects of my visit.

Leisure Family

6/10

Pleasant

19 Apr 2019

Verified traveler

The property is older and could use some updating. It was not as clean as it should have been. The bed was very comfortable and i was adequate for our needs.

Friends_and_family Partner

8/10

Excellent

12 Mar 2019

Wanda

Nice stay

It was nice for the price.

Family

6/10

Pleasant

23 Feb 2019

Roger

No breakfast to speak terrible in that area

8/10

Excellent

02 Feb 2019

Justin

Decent place

8/10

Excellent

22 Jan 2019

Verified traveler

Beds were very uncomfortable. Too hard! There was toilet paper in the toilet when I arrived.

6/10

Pleasant

04 Jan 2019

Verified traveler

No breakfast door locked even at 8am

Outdoor sign makes th place look like a dive but the room was good newer carpet flat screen tv good bed no valley

Leisure Partner

6/10

Pleasant

20 Sep 2018

John

You should Eliminate continental breakfast if you can not do it right. No milk out for cerial,old pastry and not much out

Family

10/10

Exceptional

04 Jul 2018

John

Exceeded expectations

Off the charts for the price. We were so delighted that it was better than advertised. Will stay again!!!

Partner

8/10

Excellent

11 Jun 2018

Wayne

Great value, Safe, Clean, Comfortable!

There was a software glitch when I booked the room. I used points, the points were taken but the room didn't show on my profile. I called H.com and the rep was able to find it and got it on the site so I could see it. She also called the hotel and verified that they had my reservation. When I checked in, clerk said she didn't have my reservation printed. She looked me up and verified I had a room reserved. She put me in a room away from the normal workers staying there M-F. Other guests were quiet and no hotel traffic after 10 pm. The room was very clean and acceptable. I made the mistake of not turning the fan on to run continuously all night. I could hear road noise and train horns all night. That was my mistake and I was too tired to get up and deal with it. Safe, clean, comfortable, WiFi worked, water was hot in the morning. Great place for the night. Clerk recommended an amazing Mexican Restaurant near the hotel. The flavors of the food were all distinct and excellent.

8/10

Excellent

02 Jun 2018

Verified traveler

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