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Holiday Inn Express Hillsville

Hillsville - VA · United States

1994 Carrollton Pike RdView location

8.8/10Excellent606 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.8/108.8
Condition8.8/108.8
Location9.0/109.0
Neighborhood8.4/108.4
Quality9.0/109.0
Value8.0/108.0
Amenities8.6/108.6
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Hillsville

The newly renovated Holiday Inn Express® Hotel in Hillsville offers all the comforts of homeConveniently located at Exit 14 on I-77, our hotel is nestled south of the Blue Ridge mountains of Virginia and near numerous local attractions.

Business travelers love the hotel's location near many of the area's major corporations such as Crossroad Institute, Vaughan Bassett Furniture Store, Parkdale Mills and Twin County Regional Health Care. We also feature a state-of-the-art business center with complimentary faxes and copies.

Leisure guests love that we are near many attractions, including the Labor Day Flea Market and Gun Show, a favorite of the locals. If you're an outdoor enthusiast, head to the nearby New River Trail State Park.

Lovers of country and mountain music enjoy the easy access to the Old Fiddler's Convention during their stay at our hotel in Hillsville.

Read more about this hotelShow less

Whether you're lodging in Hillsville, VA for business or pleasure, our hotel's contemporary style and quality amenities can satisfy your needs.

You can connect to colleagues, family and friends with our free high-speed Wi-Fi Internet access, work up a sweat in our 24-hour Fitness Center and go for a swim in our heated, indoor pool.

We hope you join us every morning for our Express Start hot breakfast that features eggs, sausage and our signature cinnamon rolls. Make the smart choice and book a room at our Hillsville hotel.

Located in Hillsville, Holiday Inn Express Hillsville by IHG is in a rural location, within a 15-minute drive of Blue Ridge Country Club and City of Galax Municipal Golf Course.

This hotel is 6.3 mi (10.2 km) from Crooked Creek Fish Management Area and 6.6 mi (10.7 km) from Crooked Creek. Make yourself at home in one of the 54 guestrooms featuring refrigerators and flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-in, and express check-out.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No alcohol served onsite LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • You need to know
    • Alcohol is not served at this property.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 9:30 PM to 5:30 AM. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Minimal age
    21
  • Optional fees
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

    Spanish

Nearby attractions

Blue Ridge Country Club 8.6 km / 5.4 mi
Crooked Creek Fish Management Area 10.2 km / 6.3 mi
Crooked Creek 10.7 km / 6.6 mi
City of Galax Municipal Golf Course 14.2 km / 8.8 mi
Rex Theater 16.7 km / 10.4 mi
Jefferson National Forest 18.1 km / 11.3 mi
Skyland Lakes Golf Club 18.7 km / 11.6 mi
Mount Rogers National Recreation Area 18.8 km / 11.7 mi
Shot Tower Historic State Park 18.8 km / 11.7 mi
New River 20.2 km / 12.5 mi
New River Trail State Park 22.7 km / 14.1 mi
West Wind Farm Vineyard and Winery 25 km / 15.5 mi
Cumberland Knob Recreation Area 28.9 km / 18 mi
Olde Mill Golf Resort 29.3 km / 18.2 mi
Fort Chiswell Animal Park 30.4 km / 18.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 54
  • Number of floors (main building): 4
  • Double rooms: 27
  • Suites: 16
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
Show 21 more facilities & services
  • Car hireExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staff
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Smoking areaExtra charge
  • Meeting room
  • PrinterExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • TV lounge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 25 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express Hillsville

    SUITE Accessible KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 25 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable3 photos

    Holiday Inn Express Hillsville

    DOUBLE TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn Express Hillsville

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Express Hillsville

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 25 m²DBL.H6-2Q
    DOUBLE Accessible-Two Queen BedsPhoto unavailable2 photos

    Holiday Inn Express Hillsville

    DOUBLE Accessible-Two Queen Beds

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Holiday Inn Express Hillsville

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 25 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable3 photos

    Holiday Inn Express Hillsville

    SUITE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Holiday Inn Express Hillsville

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Holiday Inn Express Hillsville

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDS NON SMOKINGQUADRUPLE • TWO QUEEN BEDS NON SMOKINGQUA.2Q-NM

    Photos are not available for this room type.

    Holiday Inn Express Hillsville

    QUADRUPLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 25 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Holiday Inn Express Hillsville

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BEDSTU.H6-KG

    Photos are not available for this room type.

    Holiday Inn Express Hillsville

    STUDIO Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Holiday Inn Express Hillsville

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 25 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable3 photos

    Holiday Inn Express Hillsville

    DOUBLE Accessible KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Holiday Inn Express Hillsville

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BED • 25 m²ROO.H6-KG
    Room Accessible KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express Hillsville

    Room Accessible KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Holiday Inn Express Hillsville

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Holiday Inn Express Hillsville

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Hillsville

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 25 m²ROO.ST

    Photos are not available for this room type.

    Holiday Inn Express Hillsville

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Holiday Inn Express Hillsville

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 25 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable4 photos

    Holiday Inn Express Hillsville

    SUITE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–7 • Adults: max. 7 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Hillsville

8.8
Excellent
606 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.8 /10
Location
9.0 /10
Neighborhood
8.4 /10
Quality
9.0 /10
Value
8.0 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
26 Jul 2026
Jerome
The free breakfast was very nice, but not quite as expansive asseen at other Holiday In Express locations.
10/10
Exceptional
22 Jul 2026
Steven
👍
8/10
Excellent
18 Jul 2026
Nancy
Staff were great
Family_with_children
2/10
Poor
17 Jul 2026
Janet
I HAD NO HOT WATER IN MY ROOM AND STAFF WAS NOT VERY HELPFUL
Friends_and_family Family
6/10
Pleasant
11 Jul 2026
Julie
Breakfast was not that good. Bread for toast was hard, potatoes had to much paprika on them and the bacon was way over cooked.
6/10
Pleasant
09 Jul 2026
James
The room was clean and great. The breakfast linked sausage was outstanding.
But this is the only motel I have stayed in that has only one elevator which was also very slow. This was very annoying when staying on the 4th floor.
10/10
Exceptional
08 Jul 2026
Jennifer
The hotel ans room were very clean and the staff was helpful.
Friends_and_family Family
10/10
Exceptional
30 Jun 2026
Mary
Good quality hotel. Either new or looks totally remodeled. Tucked away off the interstate in a tree lined parking lot. Feels cozy and safe.
Self
10/10
Exceptional
28 Jun 2026
Susan
Easy check in and out. Clerk was very friendly upon check in. Room was clean and the bed/pillows were very comfortable. Will definitely be staying again when we travel back that way
Partner
10/10
Exceptional
24 Jun 2026
Kris
Great front desk and breakfast staff. Fresh coffee
Partner
10/10
Exceptional
12 Jun 2026
Mary
Comfortable beds and pillows, fridge in room. Very slow wifi throughout the hotel.
Partner
6/10
Pleasant
11 Jun 2026
Michelle
Went down there on a business trip and our room was not as clean as we would have liked. Especially all the hair that was in the bathroom and the bathtub and on the bed. If I could’ve gotten my money back, I would have changed hotels. I travel extensively and I would have to give this hotel a rating out of 1 to 10 I would give it a 6. I will not stay there again.
Business
10/10
Exceptional
18 May 2026
David
Staff was excellent
4/10
Poor
21 Apr 2026
Nikki
There was no water pressure in the bathtub in our first room. They moved us to another room and there was a little better pressure but no hot water. The water was barely lukewarm. Upon moving to our new room, we could not get the tv to work. We called downstairs for assistance, and the young man came to help and fixed the tv. He was rude and it was obvious he did not want to assist us. The next morning, I went for coffee and the pump on the creamer was not working. When the kitchen staff came to assist, she was rude as well. She made a simple fix a problem. She insisted on showing me how to pump creamer into my cup. Once she realized the pump was broken, she was embarrassed and stormed off to get another pump. Went back to my room, still no hot water. The water was on the cooler side of lukewarm and no pressure. I don't require much but at almost $200 for one night stay, it would have been nice to have a hot shower and a cup of coffee, along with a staff who is willing to help and grateful to have a job.
Friends_and_family Family
10/10
Exceptional
07 Apr 2026
Jeremy
Great place to stay! Friendly staff.
Family_with_children
10/10
Exceptional
07 Apr 2026
Trixie
Very clean room with an easy check-in and check out. Great breakfast spread and kind people. Highly recommend.
Partner
10/10
Exceptional
29 Mar 2026
Beverly
The rooms are not being cleaned properly. The carpet had not been vacuumed, and the previous guest had left trash on the floor.
Friends
10/10
Exceptional
08 Mar 2026
Tina
The property was clean, everyone was friendly and breakfast was good.
Partner
10/10
Exceptional
07 Mar 2026
Barbara
This hotel is great. They are under construction and you couldn't tell. Absolutely no noise. It is right next to a wonderful restaurant called the Fiddler.
Partner
4/10
Poor
24 Feb 2026
Maria
The room had a lot of issues, staff didn't seem to care.
Family_with_children
10/10
Exceptional
31 Jan 2026
Tamara
When we arrived from a long day of driving, Sherry greeted us with a smile. Check in was quick and easy. Room was clean and comfy.
Partner
10/10
Exceptional
11 Jan 2026
nina sosnicka
Very nice and conveniently located hotel!
Business Partner
10/10
Exceptional
10 Jan 2026
Carolyn
Was greeted upon arrival. Rooms are clean. Breakfast is great.
Leisure Partner
10/10
Exceptional
06 Jan 2026
Ivette
Good place to stay!
Business Self
10/10
Exceptional
03 Jan 2026
John
Great place
2/10
Poor
31 Dec 2025
Paul
This is not the room that was sold to us. We ordered a suite. This looks nothing like the picture! We paid a premium for no reason. Staff however has been nice.
4/10
Poor
22 Dec 2025
Patrick
We found several brown marmorated stink bug in the room. We were too tired to report it to the front desk. However the room was clean and well maintained in general.
Friends_and_family Family
10/10
Exceptional
21 Dec 2025
Barak
I didnt eat breakfast.
Family
10/10
Exceptional
19 Dec 2025
mark c
Clean and quiet. Hot breakfast with lots of choices.
Friends_and_family Family
6/10
Pleasant
16 Nov 2025
Gary
Room was clean and comfortable, breakfast was adequate. Only real downside was the room the pool is in was relatively cold so it was a bit uncomfortable when exiting the pool
Leisure Partner
10/10
Exceptional
14 Nov 2025
Terri
The room was impeccably clean and looked like everything was recently updated.
Friends_and_family Family
6/10
Pleasant
30 Oct 2025
Christopher
The Hotel is clean, well presented with a good breakfast. The price however is way out of line for this class of hotel.
Partner
6/10
Pleasant
13 Oct 2025
Melissa

Did not eat

Did not eat breakfast. They had water damage and plastic was everywhere with fans blowing.
Friends_and_family Family
10/10
Exceptional
06 Oct 2025
Eric
Clean, friendly, highly recommended
10/10
Exceptional
03 Oct 2025
Deborah
Rooms were quiet and clean.
Leisure Family
10/10
Exceptional
26 Sep 2025
Paul
Great Staff, Breakfast was very good.
Family
8/10
Excellent
23 Sep 2025
Brian
Good Hotel.
Leisure Partner
6/10
Pleasant
14 Sep 2025
Kathleen

Ok overnight stop

Bit pricey but nice place to stay for the night.
Partner
10/10
Exceptional
13 Sep 2025
Sharon
Clean room
Friends_and_family Family
10/10
Exceptional
11 Sep 2025
Mary
Clean,safe,easy walk to dining and friendly staff.
8/10
Excellent
24 Aug 2025
Deborah
Nice area. Nice to have a decent restaurant within walking distance. Room was clean but our view overlooking the roof of main entry wasn't pretty.
Leisure Family
10/10
Exceptional
13 Aug 2025
Scott
Staff was very helpful and friendly
10/10
Exceptional
07 Aug 2025
Carly
Friendly staff, clean rooms and common areas. Stayed as our halfway point to and from our final destination, thanks!
Leisure Family
10/10
Exceptional
24 Jul 2025
Eric
It is very convenient and easy to get around
Leisure Family
10/10
Exceptional
14 Jul 2025
Robert
Sam was great during check in. Room was recently renovated. Beds were comfortable and everything was clean. Indoor pool was not heated but it was still nice. Overall great stay!
6/10
Pleasant
29 Jun 2025
Adam
Not what you would expect for the price. Toilet seat was loose. Tile was falling off in the bathroom. The in-room refrigerator made a loud beeping noise all night.
Leisure Family
10/10
Exceptional
12 Jun 2025
Jeannie
The only terrible part of my stay was the condition of the road coming in the lot. The pot holes are terrible, and dangerous to a car trying to go over them. I had to zig zag through trying to miss them along with the speed bumps
Friends_and_family Family
4/10
Poor
12 May 2025
Verified traveler
The property was wonderful. Room was large, clean and beds were comfortable. The lady who checked us out in the morning was sweet. Breakfast was good. The young man who checked us in was not so pleasant and he made myself as well as an older senior couple checking in at the same time as me very uncomfortable with the way he spoke to us. Very disappointing. If it wasn't for him, this would have been a perfect 5 star review.
Leisure Family
8/10
Excellent
11 May 2025
Rob
Staff was great. Went to go and take a shower and there was a public hair in the bathtub near the drain. Soap, body wash and shampoo was great ! The grounds could be more appealing. Location is unfortunate being next to “Bates Motel” vibe.
Leisure
10/10
Exceptional
14 Apr 2025
Brandon
That woman staff member that worked 2nd shift on 4/14/25 was very nice and accommodating. I couldn’t thank her enough for her hospitality.
Leisure Self
10/10
Exceptional
29 Mar 2025
Michael
Fresh, newer, clean, friendly staff an fast check in
Leisure
10/10
Exceptional
16 Mar 2025
Maria
Courteous check in clean and comfortable room. Great beds
Leisure Partner
6/10
Pleasant
15 Mar 2025
Maria

Not the best

Very dated hotel. Has a bit of a smell.
Friends_and_family Family
10/10
Exceptional
12 Mar 2025
Tara
We ended up being sick, not due to the hotel, the staff was very accommodating making sure we had everything we needed.
Leisure Family
10/10
Exceptional
10 Mar 2025
Christine
The staff was great. Friendly and helpful.
Leisure Family
8/10
Excellent
25 Feb 2025
Hilary
Staff was polite and accommodating
Leisure Family
10/10
Exceptional
07 Feb 2025
Jeff
I've stayed here a few times. It's always clean and everyone is friendly.
Partner
10/10
Exceptional
07 Jan 2025
Derrick
Very convenient from the route I take for work.
Business Self
4/10
Poor
27 Dec 2024
Aaron
Pool was closed with no warning at booking. Tub did not drain at all. Room was clean-ish.
10/10
Exceptional
15 Nov 2024
Feliciano R Rodriguez

Awesome

Awesome
Business
8/10
Excellent
19 Oct 2024
Heather
Comfortable room for our overnight stay.
Leisure Partner
8/10
Excellent
15 Oct 2024
Heber
The hotel is surrounded by others all sharing a driveway. A local eatery was within walking distance. Nothing else to report.
Leisure
6/10
Pleasant
28 Sep 2024
Thomas
Room was not refreshed each day. Had to ask for towels. TV went out because of storm but when I asked front desk if they had notified Comcast they said no. Water on elevator floor. Their method of repair was to place warning sign and no wiping up of water.
Lobby is just crowed,
Friends_and_family Family
10/10
Exceptional
30 Aug 2024
Aaron
Amazing staff. Clean. Will stay there again
Leisure Partner
8/10
Excellent
18 Aug 2024
Glen

Room for improvement

Toilet seat was loose, only a couple of handicap accessible rooms which were taken, need more. General cleanliness could be better.
Friends_and_family Family
4/10
Poor
16 Aug 2024
Cynthia

Stay somewhere else.

My daughter got shocked badly due to bathroom light switch not working properly. Room was dirty. Impossible to change channel or work tv u less standing in front of it. AC had something wrong as it would run a little then stop unless u kept turning down. Lot of money for no comfort.
Friends_and_family Family
8/10
Excellent
30 Jul 2024
Richard
Only negative about stay was the A/C unit. Temp in room goes 2 to 3 degrees above set point before coming on. Continuos fan was not working as well.
Friends_and_family Friends
8/10
Excellent
19 Jul 2024
Amy
I really appreciate the consistency across this chain. Rooms, in my experience, have always been clean, neat, and roomie.
Leisure Self
6/10
Pleasant
13 Jul 2024
Eric

Review on Holiday Inn

Great location , they were short staffed and did not service most of their breakfast items . It was quiet and everyone was nice . Easy check in and check out . Felt safe .
Friends_and_family Family
10/10
Exceptional
22 Jun 2024
MICHAEL
Nice place to stay
Leisure Partner
10/10
Exceptional
20 Jun 2024
Brian
Great staff
Leisure Friends
10/10
Exceptional
02 Jun 2024
Bob
No problem. Nice property
Leisure
10/10
Exceptional
31 May 2024
Dorothea
Close to a restaurant
Leisure
10/10
Exceptional
26 May 2024
Ralph
It was nice. I will probably stay again
8/10
Excellent
24 May 2024
Gerald
Dining right next door
Leisure Friends
10/10
Exceptional
01 May 2024
Mark
New, very nice.
8/10
Excellent
05 Apr 2024
Anne
Quite adequate on our travels.
Leisure Family
6/10
Pleasant
01 Apr 2024
Lacey

Adequate for one night stay while passing through

We stayed two separate nights both on our trip down to the Carolinas and back home the following weekend. Both of our rooms and the hotel were clean but were in need of renovations so they felt dingy.

The door frames in the bathrooms were rusting at the bottom and the tub had a coating on the bottom of it that was peeling off. It also felt like there was a soft spot in the tub when I was taking my shower. The doors slamming in the morning was excessive.

We went down for the breakfast the first weekend we stayed and it was adequate. The ladies were doing their best to keep up. We didn't make it down in time for breakfast when we stayed on our way back home.

Also on our way back home, the pool was out of towels the night we got there and still didn't have any in the morning. Every time we asked for some we were told that they were being washed. Must have been a long wash cycle. Needless to say, we had to drip dry back to our room. The pool was also almost too cold to get in and enjoy but I was traveling with two small children and all they wanted to do was get in the pool.

The staff was cordial but not overly friendly or welcoming. I typically have wonderful experiences at Holiday Inn Express and almost stay at them exclusively but I certainly wasn't overly impressed with this location.

Hopefully when we go back through in July, there will be some improvements made as we already have our rooms reserved for the busy travel season.
Friends_and_family Family
10/10
Exceptional
30 Mar 2024
Rebecca
Check in was very smooth, the woman checking us in was very nice and friendly. The property was clean and the room was very comfortable! The walls did seem a little thin and we could hear the people in the room next to us but all in all it was a nice room!
Leisure Family
2/10
Poor
29 Mar 2024
Miranda
Went to the room and there were black dots/stains all over sheets in two of the rooms we had booked. Upon googling it lined up with bed bug stains. We checked out and went elsewhere. Staff was nice but told us it was from the dryer belt. Old and dirty overall
Leisure Family
10/10
Exceptional
04 Mar 2024
Tim and Erin
Breakfast was AMAZING. The room was clean and tiny, extra towels provided. Family enjoyed it.
Leisure Family_with_children
6/10
Pleasant
03 Mar 2024
Willie
The customer service was excellent. The refrigerator in our room did not work. There were bugs inside of the light fixtures in the bathroom as well as in the entryway entrance into the bedroom and the bathroom had a lot of rust.
Business Family_with_children
8/10
Excellent
25 Nov 2023
Michelle
The staff were kind and helpful. The room was clean and spacious. The only issue i had was continental breakfast was not as good as I thought it was going to be. All the eggs had cheese. The pancake maker was broken. So my choices were not very healthy. Coffee was good. I would stay here again despite the small issues with breakfast
Leisure Family
6/10
Pleasant
15 Nov 2023
Carmen
There were a bunch of flies in the room. Very disturbing
8/10
Excellent
11 Nov 2023
Tom
Rooms were clean and appear to have been reno ated recently. Outside could use some updates but nice facility.
10/10
Exceptional
30 Oct 2023
Michele
All staff was very friendly.
Leisure
10/10
Exceptional
20 Oct 2023
Barry
Nice room. Elevator not working but they did warn us about it.
6/10
Pleasant
24 Sep 2023
Elizabeth
Elevator was broken so we had to hike up four flights of stairs with luggage and our room was right in front of the staircase that everyone else had to hike up so we heard the door slam all night long. Seems like there would be some sort of discount for this. I wouldn’t stay there again.
Leisure Family
6/10
Pleasant
27 Jun 2023
Verified traveler

OK but not a great experience

Check in was a bit challenging. The lamp in the first room didn't have an outlet to be plugged into so we were given a long extension cord to string accross the room. Also, the TV didn't work. Eventually, we were given a different room that was better.
Partner
4/10
Poor
13 Jun 2023
Linda

Pass

Hotel is rundown compared to other hotels in the area
4/10
Poor
12 Jun 2023
Linda

Pass

Hotel is in bad condition and rundown compared to other two star hotels in the area
Friends_and_family Family
10/10
Exceptional
10 Jun 2023
Robert

Traveling Oasis

We were traveling from New York to Florida and needed a hotel room for the night. We were pleasantly surprised at Holiday Inn Express. It was clean, convenient and the staff accommodating and friendly.
Partner
10/10
Exceptional
26 May 2023
David
Nice place. Great front desk staff.
Leisure Self
6/10
Pleasant
25 May 2023
Faye
Upon check in, hotel charges $50 usd per person for incidental fees (refundable after but two weeks )
10/10
Exceptional
07 May 2023
Carolyn
Staff was friendly and helpful very quiet good location
10/10
Exceptional
24 Apr 2023
Mark
perfect for a stop on a long driving trip , just off highway
Leisure Self
8/10
Excellent
24 Apr 2023
Antonio

Easy check in, friendly staff, very clean, comfortable bed, it could use a little updating but overall a positive experience
Leisure Partner
10/10
Exceptional
30 Mar 2023
Barbara
Front desk very helpful and courteous!
Leisure Partner
10/10
Exceptional
27 Mar 2023
Verified traveler
Everything was very clean.
Friends_and_family Family
10/10
Exceptional
24 Mar 2023
Brian
Right off highway
Leisure Partner

Location & surroundings

Holiday Inn Express Hillsville
1994 Carrollton Pike Rd, Hillsville, United States

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Holiday Inn Express Hillsville

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