Name: Rockwell Colombo
Address: 14 Cross Road Off Ward Place, Colombo, 01000, LK

6/10

Pleasant

14 Apr 2025

Megan

My friend and I stayed here for one night. The staff was nice and they held our bags after checkout so that we didn’t have to carry them around. The room had a musty smell to it and the hotel is a bit run-down. If you’re looking for fancy, this isn’t it. If you’re just looking for a place to sleep and shower for a night, this is acceptable. Also, there is no elevator, so do not book if you have mobility issues.

Leisure Friends

10/10

Exceptional

11 Feb 2025

Jason

We had a beautiful stay. Very friendly and comfortable atmosphere. We highly recommend it.

6/10

Pleasant

09 Oct 2024

Divya

This place is rough around the edges. If youre looking for a place to stay on a budget and are not too keen absolute cleanliness then this is the place for you.

Leisure Partner

10/10

Exceptional

02 Aug 2024

Jay

Front desk service top notch

The breakfast was cooked to order by the hotel chef. Any issues the front desk manager solved them immediately. Very helpful getting Ubers and providing valuable information. TV was great and room was excellent. Would stay there again!

Partner

6/10

Pleasant

15 Jul 2024

Birgit

Not very clean

Leisure Family

10/10

Exceptional

10 May 2024

Jeff

So I stayed just one night, and the staff rocked. They were very helpful organizing my ride to Kandy. They were very friendly, offering a ton of suggestions on what do during my Sri Lanka stay.

The bed was super comfortable and the shower was very hot, making for the perfect short stay.

Leisure Self

4/10

Poor

07 Apr 2024

Marcos

Won’t go back

Average hotel near downtown Colombo, this hotel has absolutely nothing to come out with.

Room poorly equipped but we didn’t care much, just advise this is a budget hotel. Wifi worked great and they have TVs in the room.

They list a free shuttle and gym, this made me so mad, the gym is a war zone and is pretty much an storage useless fitness room and airport shuttle was chargeable, and not cheap they wanted to rip me off.

Partner

10/10

Exceptional

26 Mar 2024

Richard

We booked late so most other similarly-priced options were already taken. The Rockwell is clean, air conditioned, well located and friendly. No elevator (not a problem for us). For a reasonably priced place we were very happy but we didn't spend much time in the room.

Leisure Family

10/10

Exceptional

10 Mar 2024

Nishani

Great and safe place to stay for a low budget

10/10

Exceptional

10 Mar 2024

Sophie

Hidden gem

One of the best place we stayed in Sri Lanka. Confortable, quiet, clean and well maintain. Staff very nice. Big quality we will come back!

Partner

10/10

Exceptional

04 Mar 2024

Shirona

Very friendly staff. They work very to provide you the best experience

10/10

Exceptional

29 Apr 2023

Lalith

We recently stayed at your hotel for one week and wanted to share our thoughts on the experience. Overall, we were impressed with the level of hospitality provided by your staff. Everyone was friendly and efficient, making our stay much more enjoyable. The hotel's central location was also convenient, saving us time and transport costs.

One area that I think could be improved is the cleaning standards. While our room was generally clean, I felt a few areas, especially the bathroom, could have been cleaner. So I think raising the cleaning standards bar would be helpful in creating an even more comfortable and welcoming environment for guests.

Despite this, we enjoyed our stay at your hotel and appreciate the effort put in by your staff to make it a great experience. Thank you for your hard work, and I look forward to potentially staying with you again.

Business_and_leisure Partner

10/10

Exceptional

26 Dec 2022

Wilmer

Great

My stay was great, the location of the accommodation was also close to the tourist attractions, and the reception staff was very helpful by giving me the best itinerary to go around Colombo!

Friends_and_family Friends

10/10

Exceptional

20 Jan 2020

Verified traveler

This is a definitely value for money and great place for staying without many guests and less attention. YOu feel like you are living in Colombo with great staff who prepares food and clean your room. We will stay again.

Business_and_leisure Partner

10/10

Exceptional

19 Jan 2020

Verified traveler

Definitely value for money and you can enjoy staying here without any worry nor stress.

Business_and_leisure Partner

10/10

Exceptional

27 Jan 2019

Veronica

A little gem in shopper's paradise

Stylish, great bathroom and shower, top location (Ward Place/Borella). Their service was the best I've experienced in Sri Lanka sofar: always on the dot, efficient, meals served in style and eager to please their guests. I couldn't stay longer, or else I would have.. I'll be back for sure.

6/10

Pleasant

25 Nov 2018

Roshan

Dont see any reason why we should return. I am aware that we get what we pay for, but very simple things has been ignored, like training, wires and cables running from everywhere, quality of the menus (appearance). However the staff are brilliant and extremely friendly.

Leisure Family

8/10

Excellent

12 Aug 2018

Ana

Nice location. Friendly staff. Will book again next visit soon.

10/10

Exceptional

06 Apr 2018

Peg

Would stay here again

Very happy with our choice of hotel for two nights when we first got to Colombo. An easy tuk tuk ride into the city which was not too far. Some restaurants close by for night meals. Really nice breakfast in a little courtyards. Nice staff.

6/10

Pleasant

04 Feb 2018

Mohammad

More English please

It was quite funny that only one person in this place could speak English and his shift was untill 5:30.so after that time it was a challenge to communicate with other members of staff.

Partner

8/10

Excellent

22 Jan 2018

ABRAHAM

Good location and breakfast. Very friendly and good service. Very clean bathrooms.

Partner

10/10

Exceptional

03 Nov 2017

Sash

Great staff, great hotel.

Staff at the Rockwell were excellent. They were very accommodating and didn't mind when we last minute pushed back our check in time to midnight. They were also super helpful with organizing taxis ect. Breakfast was great: fruit, warm bread & pastries, eggs and sausages. Room was exactly like the picture

10/10

Exceptional

28 Sep 2017

Kian Siong

It was comfortable stay at the hotel. The hotel was clean and the staff are very friendly and attentive.

Family

8/10

Excellent

31 Aug 2017

Jeffrey

Quaint boutique hotel

Although the location itself isn't near any major tourist attractions (there isn't really much to begin with in Colombo), it is a surprisingly nice boutique hotel that's comfortable and clean. The staff is extremely friendly and I have no regrets staying there. You can hire Tuktuks to bring you to Galle Face or Dutch quarters (Ministry of Crabs) for 200-300 rupees.

10/10

Exceptional

20 Aug 2017

Louise

Great hotel after a long journey

We stayed at Rockwell on our arrival to Sri Lanka after a long 24 hours journey. We had such a wonderful welcome by the kind and friendly staff. They prepared us the most delicious curry to have in our room.
Wonderful way to start our holiday in Sri Lanka.

8/10

Excellent

26 Jul 2017

Andrea

Arrived very late at 3am. We were welcomed with a smile & juice. Service was excellent. Carried out bags up the stairs. BThey organised some travel for us. Overall we had a great time in this place.

Partner

6/10

Pleasant

14 Apr 2017

CJ

Misleading advertising

To begin with there are no lifts in this day and age. The advertising was very misleading, for example there isn't a bar, the so called gym is three pieces of equipment in a tiny room, there is a small room where meals are cooked and an outdoor area with tables and chairs which is steaming hot and impossible to enjoy your meals.
On the plus side the staff are delightful and cannot do enough for you, especially Ken at reception. Breakfast is generous and the overall quality of the meals are okay.

10/10

Exceptional

30 Mar 2017

Verified traveler

The food served was freshly made on site, always something new for breakfast too.

10/10

Exceptional

08 Mar 2017

sp

Nice hitel

Extremely nice staff at reception and kitchen. They made our stay very pleasant and comfortable.

6/10

Pleasant

05 Mar 2017

Verified traveler

2 night stay

Breakfast was extremely good, maybe the best we had in Sri Lanka.
We had the Paris room just above the kitchen and reception area. The room and the shower were big. However, the arrangement of the bathroom was not optimal, the toilet was blocking the bathroom door from opening. The curtains in the bathroom didn't offer sufficient privacy, while showering we could see the garden area, and I am sure they could see us if they looked up. The same issue in the room, where the curtains had gaps.
From 6:30 we could hear clearly discussions from the reception, staff preparing breakfast, discussions from the backyard and on one day loud music.
Staff were very friendly, but sometimes too persistent in asking for our plans and if we would like transportation to be booked for us. On our arrival, staff were keen on recommending a couple of restaurants, but when I asked them to make a reservation for us at a very specific restaurant they didn't offer to do it.

Partner

10/10

Exceptional

23 Jan 2017

Noor

Good value for money

Excellent hotel with wonderful staff. Freshly made breakfast everyday.

10/10

Exceptional

20 Jan 2017

Larry

Excellent hotel ..

This hotel was perfect for us . Clean good food and the staff were superb. Room was spacious , bed was comfortable and en suit was great .. highly recommended.. thanks for a great stay ..

Partner

10/10

Exceptional

15 Jan 2017

Caro

Great hotel in a good area

We were welcomed on arrival with a face cloth and delicious fruit cocktail which made us feel well looked after.
The hotel staff were very polite and friendly and made the whole arrival process easy and seamless.
The hotel guest rooms are spacious, extremely clean, modern and comfortable.

8/10

Excellent

06 Dec 2016

Verified traveler

Small friendly boutique hotel .

Hidden away in Borella close to House of Fashion is the Rockwell. Recently refurbished it consists of just 6 rooms. We were in EPSOM which is a junior suite. Large spacious rooms on the top floor. Well appointed with comfortable bed ,sofa, large shower and safe
Friendly, helpful staff a great find at a very reasonable rates

10/10

Exceptional

21 Nov 2016

Isabel

Stay was good. Staff are very courteous and friendly. Is a nice small hotel which has a personalised service. Somewhat far away from Colombo Centre but can easily get a cab into the centre very cheaply. Breakfast consisted of fruit, fresh juice, breads and an egg/sausage which was all very edible.

Partner

8/10

Excellent

16 Sep 2016

Verified traveler

Great Staff

The staff of this hotel, went far beyond what they needed to do, to help us solve a difficult situation! Thank you hotel staff!

8/10

Excellent

17 Aug 2016

Verified traveler

We stayed for 2 nights and the hotel/guest house was great. The rooms are spacious and clean. Aruna and the staff were really helpful and friendly, particularly with my young daughter. Breakfast was delicious and make sure you try their Sri Lsnkan curries one night!

8/10

Excellent

23 Jul 2016

Robert

Modern and friendly.

The hotel is modern but some of the room and bathroom fittings required attention. The staff were friendly and helpful. However the breakfast service was very slow for the limited choice. Overall positive stay despite the lack of an elevator (3rd floor, 70 year old)

Partner

8/10

Excellent

23 Jun 2016

Keshawa

Good Stay

The hotel located in the heart of Colombo so all amenities it offers is a hop step and a jump away. The staff was very friendly and attentive. The breakfast was a la carte menu but the portion size was good. Although limited parking was available the garage was open to the public road the entire night therefore, a question of your vehicle arises. Also this may not be suitable for guest with walking difficulties as most of the rooms are located in 1st floor and above. The elevator doesn't seems to function. We reserved a suite so the room size was very good. wifi was not great. Overall good stay.

Partner

10/10

Exceptional

05 May 2016

wladimir

colombo stay

great breakfast wonderful staff

Partner

8/10

Excellent

04 May 2016

Natalie

Good value for money hotel

Nice hotel- lovely room and great breakfast. Bit of a mix up with payment but apart from that all was good.

8/10

Excellent

03 May 2016

Helen

The warmest of welcomes to Sri Lanka

Wonderful staff who were friendly and went out of their way to help and make us feel welcome.
The decor was very fresh and the room very pleasant. Just a shame ants were getting in from the balcony!
A fabulous breakfast served.

Partner

10/10

Exceptional

20 Apr 2016

jasvindar

friendly staff. nice rooms. Location is a little far off from the city centre.

Partner

10/10

Exceptional

14 Apr 2016

chris

What more could you want..

I arrived at 02.20 at Colombo Airport, Rockwell had sent a driver to collect mev,and as I was staying 5 ,there was no charge for taxi
I was greeted by a friendly member of staff ,giving me a cold face flannel and a nice cold drink. Check in took 5 minutes,then I was shown to my room .
My entire stay was wonderful with the mist helpful staff,what a great team they are .They even phoned me to ask if I wished to take breakfast at 09.55 .
Service was excellant .Room was very large with all you could ask for ,a lovely balcony at back of hotel, and a super roof terrace, which had acloveky breeze after 5 pm .
Every time I left hotel they asked me if I needed any help or information, and provided local map,very useful There was always someone at reception 24/7 which was reassuring .. I am in Sri Lanka until May 6th,,and if plans allow, I Will be spending my last 2 nights at Rockwell.
A really pleasant stay,oh and a good nice fresh breakfast either in courtyard or you can take it on your balcony .

Finally a BIG thank you to all the team ,a good job by everyone.

8/10

Excellent

03 Apr 2016

Parmeeta

Good for an overynight.

Our stay at Rockwell Colombo was very pleasant...it was just a stopover before we took our flight back home so I was good. 1st of all I must say that the address on Hotels.com is incomplete and it makes it very difficult to find the hotel. In regards to the hotel ...The bed in our room creaked. Also when you come back to the hotel after a long day out or with a lot of shopping it would be nice not to have to take the stairs up 2 floors. It would also be nice to be able to order room service at least up to 10pm...9pm is a little early.
The only thing that made our stay was the staff...they are super friendly and helpful. Even thought the kitchen closes at 9pm they were helpful with giving us the McDonalds menu, and also since I was not feeling well enough to eat a meal and they couldn't give me a fruit salad the guy was sweet enough to give me a few bananas. Thanks!

Partner

8/10

Excellent

20 Mar 2016

Deano

Good Service

Arrived very late and two people ready to assist with quick processing/drink and into our room.
Nice breakfast next morning and the staff negotiated our transport to the train station on our behalf so we were not ripped off.

8/10

Excellent

24 Feb 2016

Teresa

Good hotel

This hotel is modern, clean and neat. The staff is very helpful. They arrange taxi for airport pickups. Meals are available on site.

8/10

Excellent

11 Feb 2016

Deborah

Little gem in the middle of Colombo

We loved this hotel, it was small, very personal and what I call a boutique hotel. Staff were brilliant and nothing was too much trouble, rooms were small but very comfortable and had everything you needed. Very clean and compact. Great home made breakfast served at your convenience, no bainmarie rubbish, Correspondence was prompt and all emails answered within ten minutes, hotel even organised our personal pick up from airport. A title gem

Partner

8/10

Excellent

05 Jan 2016

S

Lovely boutique hotel at a reasonable price

Very well designed boutique hotel on a relatively quiet road in what looked like a nice part of Colombo (didn't have time to explore properly). The room was spacious with a decent sized bathroom and a step up to the bed. There was also a balcony but we didn't have time to sit out there and also it was directly above reception and the road-the rear courtyard facing rooms may be better. Service was great, we hadn't been able to get hoppers in the 8 days we spent in SL so they made sure we had some with breakfast. Along with toast, croissants, cinnamon buns, fruit, sausages, eggs, tea and juice! The courtyard is lovely for breakfast too.

The hotel booked us a cab to the airport and let us pay them by CC as we ran out of cash. Unfortunately reception kept my passport after check in and neither they nor I remembered. We realised when we were halfway to the airport, at which point I tried calling (4 times) but couldn't get through so we had to turn around and go back to the hotel. The cab driver then tried to rip us off (demanding more than 2x the fare or he would take us to the police, or-when we called his bluff-leave us on the motorway halfway to the airport) but I called the hotel again and they offered to pay as they had held on to my passport. A very stressful end to our holiday and while it's a shame they didn't pick up the phone when we first tried to call they sorted everything out in the end.

Partner

10/10

Exceptional

29 Dec 2015

Anna

Thank you for nice sandwiches for the flight !!!

Partner

8/10

Excellent

09 Dec 2015

Ali

A small but good and clean hotelo

The hotel is a real value for money with clean and big rooms and a very kind and helpful staff as most srilankans are.

Partner

10/10

Exceptional

03 Dec 2015

Verified traveler

Good hotel to stay in Colombo 8

Wonderful and trained staff ,had good recommendation for our food and travel around the city

Partner

6/10

Pleasant

26 Nov 2015

Verified traveler

Noisy to sleep and no blanket is provided in the room. Welcome drink is nice.

Partner

10/10

Exceptional

19 Nov 2015

Chris

Great start to our holiday!

We stayed for five days on the first leg of our holiday. Excellent services from all friendly staff. Feel at home when staying here. Smooth check-in and check out. Will stay here again on our next visit. One of the best boutique hotels in Colombo. Exceeded our expectations! Would definitely recommend.

Partner

10/10

Exceptional

20 Oct 2015

Keshan

Excellent clean rooms, great food, friendly staff

Nice place, clean rooms, very close to city locations...excellent breakfast and dinner. They cook the food at the same time while we order.. It was so tasty.. Friendly and very helpful staff...great place to stay in Colombo

Partner

10/10

Exceptional

25 Jun 2015

Anthony

A great overnight visit

My stay was very nice. The room was quaint and well appointed. It was very comfortable and the staff was extremely friendly. I would stay there again; it's a great place for 1 or 2 nights.

8/10

Excellent

18 Feb 2026

Nobutaka

値段をかんがえると、とくに不満はなかった。夜に着いたのだが、門が閉まっていた。開けてもらうためにはwhatsappでホテルの人に連絡し、門を開けてもらう必要があった。ホテルに行くのにUBERの運転手が代わりに連絡してくれたが、日本人はふつうwhatsappを使ってないと思うので注意が必要だと思った。

Leisure Self

4/10

Poor

12 Oct 2024

Jakob H. M.

The hotel was closed when we arrived. We had to call the hotel a few times to get someone to check us in.
The room smelled a little damp. Unfortunately, we also found moldy spots in the bathroom and near the windows.
When we noticed that the comforter was not clean and had larger, not exactly definable stains, we decided to check out again straight away.
The hotel staff were very friendly throughout, accepted our criticisms and we were refunded 2 of the three nights. We think this was very fair and will be remembered positively.

Leisure Partner

6/10

Pleasant

22 Jul 2024

Wim

Basic hotel maar prijskwaliteit zeer goed. Wij kwamen laat aan en waren vroeg terug weg en hadden dus geen behoefte aan faciliteiten. Goede douche, goed bed, lekker ontbijt ter plaatse klaar gemaakt door een medewerker. In de buurt zelf is er niets te beleven.

Leisure Family

10/10

Exceptional

28 Feb 2024

Ryota

thank you !

8/10

Excellent

04 Feb 2024

Katharina

Die Lage ist sehr zentral und trotzdem ruhig in einer Seitenstraße.
Da wir bereits um 6:30 Uhr gelandet sind waren wir entsprechend vor der eigentlichen Check-In Zeit im Hotel. Das Zimmer wurde dann schnell fertig gemacht und wir konnten ohne Probleme bereits früher in unser Zimmer. Die Möbel sind leider schon etwas in die Jahre gekommen und es hätte durchaus auch etwas sauberer sein können, aber dennoch vollkommen ok für eine Nacht.

Leisure Partner

8/10

Excellent

22 Dec 2023

Clemens

Die erste Nacht unserer Reise waren wir in Rockwell.
Alles in allem sehr gut und zu empfehlen!
Anfangs waren wir etwas abgeschreckt, da einige tote Kakerlaken in der Lobby liegten. Jedoch war das Zimmer sehr sauber (einzelne Mängel bspw. etwas schmutzige Rollos). Personal war sehr freundlich und hilfsbereit!

Leisure Partner

10/10

Exceptional

06 Dec 2023

Kuo-Chih

Comfortable & hospitality

Business Self

10/10

Exceptional

25 Feb 2020

Ghvont

E in albergo molto piccolo pero e dotato di tutti tipi di confort che troverai nei alberghi grandi. Personal gentile e fanno di Tutto per aiutarti.. in soggiorno indimenticabile.

Friends_and_family Friends

10/10

Exceptional

09 Nov 2019

Verified traveler

Nuit de passage après notre vol .Hotel très agréable,belle chambre au décor design.Personnel très attentionné.Bonne cuisine. Merci

Partner

8/10

Excellent

18 Feb 2019

Tom

Excellent small hotel

Wifi could be improved. Very helpfull and friendly staff. Nice big rooms with an excellent in walk rain shower

8/10

Excellent

23 Jan 2019

Verified traveler

周辺なにもない。500mのところにスーパーマーケット。
朝ごはんは、フルーツ、卵料理（選択か）

10/10

Exceptional

01 Nov 2018

Marco

Sehr gemütliches Hotel, schön eingerichtete Zimmer mit Balkon und sehr nettes Personal. Gerne wieder! :)

8/10

Excellent

12 Sep 2018

Jonny

Schön eingerichtet, angenehmer Service

Check In verlief schnell, das Zimmer im 1. Stock war stilvoll eingerichtet mit kleinem Balkon. Sehr sauberes Bad und morgens ein individuelles Frühstück (Toast, Omlette und Früchte) im freien.

10/10

Exceptional

10 Sep 2018

Moni

Autenthisches Hotel mit europäischen Flair

Genau die perfekte Mischung aus Europäischen Standard und Sri Lankas Charme. Herzlicher Empfang an der Rezeption. Er konnte uns viele Gute Tips für unsere Weiterreise geben und organisierte diese auch teilweise.

10/10

Exceptional

26 May 2018

Alice

Location is very private and clean. Staff is super welcoming. I was very happy with my stay. Enjoyed the balcony in my room. Moment of peace in the busy Colombo. Thumbs up

8/10

Excellent

15 Feb 2018

カリメラ

ジュニアスイートを予約したが、ごく普通の部屋だったので、これがスイートか確認したら、イエスとのこと。帰国して公式サイトを見たら、宿泊したNORWICHという部屋はSTANDARD DOUBLE ROOMのカテゴリーだった。

ディナーにサンドイッチを頼もうとしたら45分かかるとのこと。コックではなく、スタッフの方が作っているような感じです。
スタッフが作るの面倒だって話していたのを聞いたと、ローカルの人が教えてくれました。

6/10

Pleasant

10 Feb 2018

Verified traveler

Wir hatten das das Hotel nur für eine Nacht als Zwischenstopp. Ich schätze auf 6 oder 7 Zimmer, jeweils 3 nach Süden und Norden. Im Süden Innenhof, ruhiger aber warm, im Norden zur Straße. Einfach gehalten mit AC, Ventilator, zimmersafe, eigenes Bad mit großzügiger Dusche. Für hiesige Verhältnisse sauber und sehr freundliches Personal. Frühstück war mit Früchteteller, “arme Ritter“ und Ei nach Wunsch. Bis zum Stadtzentrum ca. 3-4 km. Bus fast vor der Tür, TukTuk und Taxi sowieso.

10/10

Exceptional

09 Feb 2018

Anni

Fantastisk lille hotel og den allerbedste service

Vi var vildt begejstret for det her fine lille hotel hvor der blev ydet den bedst tænkelige service. Skønne værelser, lækker morgenmad, god stemning, rent og pænt, god beliggenhed og allermest de sødeste, dejligste mest hjælpsomme mennesker

10/10

Exceptional

26 Dec 2017

Poya

Super Hotel für den Start in Sri Lanka

Sauberes Hotel mit unglaublich freundlichen Mitarbeitern die immer hilfsbereit da sind. Schöne Zimmer mit riesigen Fenstern