Zenith Hotel

South Korea , Incheon
BUCHEON, 19 22 Gilju Ro 77Beon Gil Wonmi Gu
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100 reviews shown

10/10

Exceptional

19 Apr 2026

Hasnah

Many choice of breakfast to choose from.

Book this hotel due to lake view.

Partner

2/10

Poor

16 Apr 2026

Amir

We had a bad evening with this Hotel. First Tow and half days we didn’t have showers because of plumbing problems and when we complained they offered a free meal which was a bad N disgusting offer. Any way we are not going to that hotel and nine nights they charged us over thousand dollars. That’s a shame.

Family

6/10

Pleasant

12 Apr 2026

Damian

Ok, but expensive for the condition of the hotel. However, had an issue with the pricing when booked which did not get resolved by Hotels..com

Self

10/10

Exceptional

05 Apr 2026

Paul

Beautiful hotel. We loved it. Especially the pool area.

Partner

10/10

Exceptional

16 Dec 2025

Christine

Comfortable hotel, great lake views. Nice walking and jogging routes nearby.

6/10

Pleasant

28 Oct 2025

Azad

This hotel is a potential 5, but it is need of some maintenance and upgrades.
It is a beautiful property with great views and a quiet area.

As all the carpeted areas in the room and hallways are well worn and dirty, I would recommend that the property owners consider switching to tile floors as the climate is suitable.
The breakfast has many choices for everyone but the staff could be a bit more friendly and welcoming.

Leisure Partner

6/10

Pleasant

06 Oct 2025

Ricky Ravindra

Beautiful hotel at a beautiful location. So peaceful to walk around near boats cruise and the buffet breakfast is amazing. However the hotel bathroom is dirty needs cleaning and maintenance. Could see moulds everywhere.

Leisure

10/10

Exceptional

21 Sep 2025

Fiona

Breakfast, so many selections, exceptional.

10/10

Exceptional

02 Aug 2025

Mark

Perfect for anyone doing the Putrajaya Parkrun, which is a 35 minute walk / 5 minute (6 MYR / £1) Grab ride away. 🏃

Leisure Self

4/10

Poor

05 Jul 2025

Samuel

Disappointing

Not impressed at all, considering they try and sell themselves as a luxurious place. When I arrived staff turned their nose up at me, I felt they thought I was in the wrong place with a backpack on me.
Checking in was smooth, but didnt see the staff smile or even look at me. The room itself was okay, nice size and comfortable. No plug sockets near the bed which was annoying. I feel it needs abit of TLC generally, as some things are worn. There was also dirt in the bed side tables and the sheets had a tear in them.
I also asked for late check out which I happily paid for, however halfway throughiut the day my card stopped working. I went down and they sorted it quickly but no apology and again seemed dismissive. Further to that, I later had housekeeping come into my room asking why I hadnt checked out. I dont know why the late check out wasnt communicated to them? Overall, Wouldnt recommend and not very impressed.

Self

2/10

Poor

20 Jun 2025

Susan

I checked in at 8pm and given a room on the 7th floor. There were multiple cockroaches in the room. I spoke with reception and the lady was lovely but she said there was no manager on site to deal with the issue.

10/10

Exceptional

27 May 2025

Aaesha

Very spacious and excellent service. Wonderfully located

10/10

Exceptional

28 Apr 2025

Sahathevan

Very nice and good for relaxing

Partner

10/10

Exceptional

24 Apr 2025

Sahathevan

Nice hotels very peaceful wonderful place I'm coming back again soon great place

Partner

6/10

Pleasant

12 Feb 2025

Rashidah

Need improve on toilet cleanest...

Business Self

8/10

Excellent

07 Dec 2024

Berenice

Nice view

Business_and_leisure Self

8/10

Excellent

24 Oct 2024

ayman

No ac in pobby or hall ways

10/10

Exceptional

15 Oct 2024

Rajbans

Cosy

10/10

Exceptional

27 Sep 2024

christopher

Great place very clean

Leisure Self

10/10

Exceptional

20 Sep 2024

Verified traveler

Great breakfast. There is nothing around the hotel unless you take a Grab and take a 10-15-minute ride to the mall. The view from the room is great.
Front desk - some are great and helpful, but others could be cold.

Self

4/10

Poor

16 Sep 2024

Sam

Worst experience checking in ever.

Checkin took nearly two hours. We finally reached the counter at 6pm and was told our room was still not ready! We missed out on a swim because the pool closed at 7! Whilst waiting we purchased two bottles of water and was charged twice the price of room service. Once in the room the shower did not drain, the carpet was stained and dirty and the room smelt of cheap freshener trying to cover up the issue.

Partner

8/10

Excellent

06 Sep 2024

Kelvin

Second stay, Convenient location for me, short grab ride from train station to/from airport. Not a lot around within walking distance, hotel restaurant is good. The separately operated rooftop bar has great views, but really really need to expand beer selection.

Business Self

8/10

Excellent

02 Sep 2024

Verified traveler

Not a 5-star hotel

Business

10/10

Exceptional

30 Jun 2024

Akmam

Brilliant hotel

This hotel is fantastic and has a great view of the pink mosque.

Partner

10/10

Exceptional

24 Jun 2024

MOHD

excellent

6/10

Pleasant

09 Jun 2024

Raymond Kiang Seng

The front staff seem inflexible and will tell you to check out by a certain time, when they know full well it is impossible for a lot of people as they are staying here for an event that may finish past noon.
This is a yearly powerman cycling/run event and they do not seem to be prepared in advanced for it.

Leisure Self

10/10

Exceptional

04 Jun 2024

Aigars

haigly recommend

Business_and_leisure Self

8/10

Excellent

04 Jun 2024

Jaipal

Overall it was good

10/10

Exceptional

23 Mar 2024

Catherine

Highlights - service, pool and breakfast.

Leisure Family

8/10

Excellent

02 Mar 2024

izzati mat

love to stay there again

Leisure Family

4/10

Poor

10 Feb 2024

Verified traveler

Not even close to being a 5* business hotel

Hotel itself has potential, but is poorly managed and not really suitable as a business hotel.

Paid 50% more for executive floor, but lounge was mostly closed and in darkness.

General condition and cleanliness of the rooms and areas like the pool is not good.

Wouldn't stay here again unless under new management.

Business

10/10

Exceptional

22 Jan 2024

Qing Zhou

The hotel is at the centre of the Government District. Safe and quiet. The Putrajaya lake is just beside the hotel, with the red mosque and Royal place on the other side. The view is stunning.

Leisure Partner

8/10

Excellent

29 Oct 2023

Khalique

Property is nice and location fantastic, but some of the electrical maintenance issues became a problem for us forcing us to move rooms. Not a very inhabited area but great from a convention standpoint

Business_and_leisure

10/10

Exceptional

12 Oct 2023

Kwannapa

Pros:
•Room and cleanliness- Great
•View - Stunning
•Staff nice and friendly
•Breakfast buffet - probably my favourite…lots of food selection

Cons:
• The aircon wasn’t that good…we’d be sweating so much at night
• In room service - ordered wonton noodle soup but it only came with 1 piece of wonton, mostly noodles and a few pieces of chicken - mushroom soup was good but only came with 1 tiny piece of bread but the Nadia goreng was lovely
• Fridge wasn’t really cold
• No a lot of traffic here however, to get to the city it’s pretty far and during peak hours normally take 1.5 hrs by car

Overall, we had a great stay and most of the cons are avoidable so we had almost no problem and would definitely come back!

Leisure Partner

6/10

Pleasant

20 Jun 2023

Ahmad

No proper system

Checked in was a bit confusing. There was an area to queue which is ten metres away from counter. Myself including some ppl were queing but the receptionist attend to a family who walked straight to her counter instead of those who were in the queue. When i question her, she simply shrug her shoulders. I hope the check in and out process can be smoother esp when they're busy with check in and out customers.

Self

10/10

Exceptional

27 Feb 2023

Ivy

Love the view of the lake and bridge. Beautiful quiet place

Business_and_leisure Family

10/10

Exceptional

16 Feb 2023

Kelvin

Great location in Putrajaya, a but quite area with great ambience

Business Self

8/10

Excellent

23 Jan 2023

Mohamed Noor

Ok for overall but I think the wardrobe need to use wd 40..made noise when opened the wardrobe.

Partner

10/10

Exceptional

25 Oct 2022

Patrick

Friendly staff and great facilities

Leisure Partner

10/10

Exceptional

11 Aug 2022

hledis

Wonderfull stay and a lovely atmosphere.

I booked in three times, personal trouble, and it was always a good experience. The breakfast is something else I really liked it . All the staff was friendly and helpful, I hope I can go back sometime.

Friends_and_family Family

10/10

Exceptional

12 May 2022

Wan

Soundproof room
Fantastic view of lake and masjid from room.
Comfortable bed
Clean air conditioned gym on rooftop with view
Rooftop pool with view , private.
Good variety of breakfast buffet (get there early) good on one day but just ok the next.
Outdoor activities include kayaking, bicycling, jogging, swimming

Leisure Partner

6/10

Pleasant

26 Apr 2022

Mohd lukman hakim bin che

The room was good and the view was fantastic. The only thing I didn't like was the customer service. I called the cs for in room dining but to no avail. I called few times but still no avail.

Business Family

10/10

Exceptional

20 Feb 2022

Syed Mohamed Adnan

Stunning view of Putrajaya from the room. Plenty of choice for breakfast.

8/10

Excellent

28 Nov 2021

Verified traveler

Best view at nite

Probably repeat soon.

Friends_and_family Friends

10/10

Exceptional

19 Oct 2021

Ahmad Azmil

A tranquil & fantastic place

Friends_and_family Family

10/10

Exceptional

04 Oct 2020

Jade

The room and amenities are superbly clean. Plus, the spectacular view really attracts me to come again! Keep it up!

Leisure Family

10/10

Exceptional

29 Sep 2020

MimiA.

Probably the best location for scenic view of Putrajaya. Direct access to jogging/bicycle track that span to the Putrajaya mosque and others.

Leisure Family_with_children

10/10

Exceptional

17 Aug 2020

Nana

great hotel with affordable price.........................

Leisure Family

8/10

Excellent

16 Aug 2020

Nur Syahirah

Good hotel

Good hotel to stay. Clean. Comfort

Partner

4/10

Poor

19 Jul 2020

Kim

-Requested for connecting room but not given without any explanation.
-Locked out for 30mins before checkout due to key card battery out.
Good thing was just the view of the room

Leisure Friends

6/10

Pleasant

06 Mar 2020

Verified traveler

For the price, I would expect a lot more here. The check-in process was a bit clunky and slow. Our room was nice and had a great view, the A/C couldn't quite keep the temperature where we wanted it during mid-day but it was super cold at night. Getting a grab or taxi to anywhere in Putrajaya was troublesome, this seems to be the whole area not just the hotel so I can't blame them too much for that.

10/10

Exceptional

20 Feb 2020

Verified traveler

Beautiful lake view

Love the view from my room

Business

10/10

Exceptional

11 Feb 2020

syafirulazeem

Good.. friendly

Business Partner

8/10

Excellent

06 Feb 2020

Sulaiman

No room service menu in the room and the city guide.

Leisure Self

10/10

Exceptional

31 Jan 2020

Wan Sallehah

Outstanding hotel stay

Everything was tip top

Friends_and_family Family

10/10

Exceptional

27 Jan 2020

surya

i love the spectacular view and how serene the place is.

Leisure Family

10/10

Exceptional

19 Jan 2020

Risa

Clean and comfortable, helpful staff

The hotel receptionist was very helpful. I had an early morning and left before 5am so he helped pack some breakfast for me, and had the bill ready so I could leave without any hassle.
The club lounge was unstaffed during cocktail hours(probably because there weren’t many guests on that day) and I needed to call someone to open the drinks. But all else was good. The view of the lake is beautiful and the room was very clean. I think it’s the best hotel I’ve stayed at in Putrajaya.

Business

8/10

Excellent

05 Jan 2020

John Michael

Lovely place to stay in a lovely city

I have stayed at the Zenith Hotel in Putrajaya twice now. It is a lovely hotel in a beautiful city. The staff there are always friendly and helpful and I have enjoyed both of my stays very much.
My only small criticisms are two. First, the breakfast which I personally find a bit boring and not especially to my taste. And second, the two chairs that are provided in guest rooms are far from comfortable. The reclining chair which is shown in photos of web sites looks comfortable but it is in fact from from being so. I wasn't able to use that reclining chair at all. The other smaller more conventional chair has insufficient padding and becomes uncomfortable for me after sitting on it for just a short time.
Over all though, I am always happy to stay at the Zenith whenever I visit Putrajaya, something I plan to do much more often inn the future.

Self

10/10

Exceptional

05 Jan 2020

Verified traveler

New hotel great views

Zenith Putrajaya was a very comfortable and spotlessly clean hotel right on the edge of the lake with beautiful views from our room, the restaurants and the rooftop swimming pool. The staff were lovely and did everything they could to make our stay perfect. The Chinese restaurant on the ground level was so good we returned the following night. We would definitely stay at this hotel again if returning to Putrajaya.

Partner

10/10

Exceptional

22 Dec 2019

Konda

Beautiful hotel with friendly staff. Good breakfast. Lovely location and new amenities.

Business

8/10

Excellent

11 Nov 2019

ROSMADI

Business

10/10

Exceptional

30 Oct 2019

Verified traveler

the hotel was really nice, clean, had beautiful views of the lake. Staff were really attentive and nice. Great week-end and enjoyed the stay.
Except during our stay, there were construction being held at the LG ground to walk to the outside area nearby the lake.

Leisure Family

10/10

Exceptional

30 Oct 2019

Siti Nor Aizah

Great view and food

Business

10/10

Exceptional

27 Oct 2019

Verified traveler

Short getaway

one of our favourite hotel in Putrajaya. We love the beautiful view. Spacious room. Variety breakfast.

Friends_and_family Family

8/10

Excellent

15 Oct 2019

S.T

Very clean

Leisure Self

6/10

Pleasant

30 Sep 2019

Verified traveler

The amenities and everything was great. But the service rendered wasnt that good

10/10

Exceptional

30 Sep 2019

Anonymos

perkhidmatan yang bagus dan terbaik dari receptionist smpai ke housekeeping staf. Pekerjanya yang jujur, sangat berpuas hati kerana isteri saya tertinggal cincin emasnya selepas kami check out, bila kami hubungi pihak hotel,mereka katakan yg cincin itu masih ada..terima kasih pihak zenith..sangat2 berpuas hati

Leisure Partner

8/10

Excellent

27 Sep 2019

Ahmad

Need to improve for check in and check out process in the lobby.

Leisure Family

10/10

Exceptional

18 Sep 2019

Verified traveler

Hotel yg sgt selesa. Permandangan sgt cantik.

Family

10/10

Exceptional

05 Sep 2019

Ahmad

majestic stay

Best room and hotel I have ever passed by. If you are settling near Putrajaya, its the one to book!

Self

8/10

Excellent

29 Aug 2019

Verified traveler

Comfortable stay if you happen to be in the area

A comfortable stay in the civic area.
Room - large, spacious general standard met. One thing is that the toiletries don't match the ones in the photo

Surrounding area - generally not much around in terms of food outlets. But it's peaceful

Partner

8/10

Excellent

26 Aug 2019

Don

This is a nice hotel, but definitely not a five star hotel. When you arrive the entry area is jammed with parked cars making it difficult for the taxi to stop. The door staff stayed inside and my taxi driver unloaded my bags which I took to the check in desk myself. The check in desk is crammed with people and people just walk up and interrupt your check in. I took my own baggage to my room which was extremely hot. After running the AC on 68F for several hours it was still 78F in my room. I called the desk twice and they said maintenance would take care of it with no change in temp. The temp was 75F when I checked out the next morning. Rooftop bar has an extensive menu of drinks, but only had a couple in stock. The lady there was very nice, but although the views were nice, the $8 beer, one of only a couple of choices did not impress. I use a CPAP at night and did not have an adapter for a Malaysian plug. I spoke to the very friendly desk lady who followed up with the manager, the response was we do not provide that. There is absolutely nothing close to the hotel, no convenience store or outside dining. Restaurant in the basement of the hotel is not bad and you can find some reasonably priced food. I had a flight issue and needed a hotel that looked nice and was clean. I expected more, but this hotel is comparable to a 2-3 star Comfort Inn or low end Marriott. It is clean and new, only open 11 months.

Leisure Self

8/10

Excellent

24 Aug 2019

Verified traveler

Overall OK. Worth with the price. Just make sure the room inspected not only cleaned. A lot of dust on the mirror. Already remind the HK.

Business Partner

10/10

Exceptional

24 Aug 2019

Verified traveler

The location was excellent and the new Financial area is amazing.

Leisure Partner

10/10

Exceptional

10 Aug 2019

Peter

Very friendly staff. Room was quiet and clean. Also, very spacious.

Business Self

10/10

Exceptional

17 Jul 2019

MohdZaidi

Very nice view and cozy

Business Self

10/10

Exceptional

06 Jul 2019

KHAMIS A

STRONGLY RECOMMENDS THE HOTEL

An amazing environment in one of the best scenery I have experienced.

Family

10/10

Exceptional

26 Jun 2019

Andrew

2 night visit for business staying in a club room

Azaz(?) in the platinum club lounge did a fabulous job, providing information and insight into the hotel and the a whole range of other subjects. The lounge was beautifully placed with great views, fast WiFi and enough food and drink. The options at breakfast were good and more than enough. I have already discussed this with the hotel, but the club room privileges were not obvious, as the hotel as a green policy of not producing lots of letters/fliers etc but hopes to communicate with their guests through an interactive TV. This could be made clearer, particularly when most other hotels still print out a letter or produce a Hotels Services file for each room.
Roof cafe does an excellent series of set menus, 180 Ringit option was more than enough and had over 5 courses - staff were excellent.
About 80-100 Ringit by taxi to KLIA. The hotel limousine is worth booking as it was reasonable and a guaranteed way of getting a driver, as the hotel is not overrun with taxis etc. Grab is also an option.
The hotel is new, less than 2 years old so does not suffer from many older 4* hotels that have grown \"tired\" and worn down rather quickly in the humid environment.
Pool looked good but did not try - and a small but seemingly well stocked gym was also on site.
Certainly worth staying if you have business in the area between KLIA and Kuala Lumpur, but is only about 30 min in a car to most places so I would give it a go.

10/10

Exceptional

18 Jun 2019

Verified traveler

only the price of hotel should reduce a bit

10/10

Exceptional

14 Jun 2019

Verified traveler

Very nice hotel but far from KL point of interests

10/10

Exceptional

12 May 2019

Verified traveler

modern, friendly staff. Location is somewhat isolated, accessible by shared ride and taxi services.

Leisure Family

10/10

Exceptional

10 May 2019

Verified traveler

Modern hotel. Beautiful location.
Very friendly staff

Leisure Family

8/10

Excellent

06 May 2019

Muhammad

Moderate rating hotel

Everything was perfect except the swimming pool on the roof was dirty. Its so murky. Perhaps hotel should have a good filteration system to clean out the water.
Breakfast was okay but very limited choices.

Partner

8/10

Excellent

21 Apr 2019

Verified traveler

have poor access to…

Leisure Family

6/10

Pleasant

13 Apr 2019

Sunshine

The hotel is in a Stunning location. It's Very beautiful inside and out. I truly wish for this beautiful hotel to have the team flow quality match the exquisite setting. The team is Very new and the communication is noticeably suffering. During my stay, the water pump broke and I could not take a hot shower morning or evening without a thorough couple hours with maintenance. Not a normal 5 star experience at all. Then followed by se eral other inconvenient miscommunications.What amazed me more was that Nobody has reached out naturally to make up for the inconvenience, unlike most hotels at that level. Not even an approach with an apology.

When I addressed this with a Manager, she did provide me with a limo service, which was a kind gesture.

And the hotel staff did very much try to help me locate a bag I left in a taxi, and I am grateful for this effort. I would very much like to see this property thrive. I hope with time the Team can create a smoother experience for the guests. It's not about inconveniences not happening at all, it's more how they are handled when they do. Energy must be balanced with the guests.

10/10

Exceptional

09 Apr 2019

Muhammad Shahir

We stayed at Club Room. The view from the room was superb. The staff at Club lounge was very polite and friendly especially Azza.

Family

4/10

Poor

27 Mar 2019

Verified traveler

Low price with new condition, but not impressed

It's a new hotel, but once entering the room I can smell the humidity, takes hours of AC to remove it. Very normal bed sheet, even worse than some 4 star hotels. Fabulous view from roof top bar, but terrible mojito. Tiny barh room and washing sink, the water in the bath tub looks yellow, don't know it's because of light or what, not feeling nice...

Family

6/10

Pleasant

11 Mar 2019

Verified traveler

Noisy aircond that is forever on auto mode no matter how many times you confirmed that is has been set to “Lo”

Cannot sleep at all during the night coz it will auto start and auto stop the aircond fan, making noises whole night through

Business Self

8/10

Excellent

09 Mar 2019

Manisha

Very good hotel with good rate. View from window is amazing.

8/10

Excellent

22 Feb 2019

Verified traveler

A beautiful new hotel located overlooking a lake !
The view is just breathtaking especially at night with all those coloured lights ....can make one feel like in a dream

10/10

Exceptional

17 Feb 2019

Kam

I love the view from our window. Room was nice well kept. Breakfast were plenty of choices with continental & local cuisines. Overall an excellent stay.

Leisure Partner

8/10

Excellent

14 Feb 2019

D Gail

Exceptional but....

A lovely hotel in a great location. Staff are wonderful and the breakfast is delicious. Easily a 5 star. The room was georgeous and the view from our room was spectacular. So was the view from the roof top 'sky bar' and infinity pool. A perfect place to end the day.
Our only complaint was that the hotel takes a 'security' deposit plus an amount for 'incidentals' like room service which amounted to more than the nightly room rate. While that is standard and understandable we used a credit card when we checked in and the hotel posted it. In the end we had no extra charges (confirmed by the hotel) so there was no need to process the authorization. It is several days later it has still not been reversed from our account. If you use a credit card beware.

Partner

8/10

Excellent

06 Feb 2019

Verified traveler

Overall a good functional business hotel. Breakfast is good with good varieties. One comment is that the walkways to the hotel rooms are not air-conditioned, and this actually downgrades the experience of being in a supposedly 4/5 star-rated hotel.

10/10

Exceptional

31 Dec 2018

Awan

Friendly staff, high security and safe parking facility

10/10

Exceptional

18 Dec 2018

EHAB FATEHI ABDULLAH

EXCELLENT!

Family

10/10

Exceptional

30 Nov 2018

Verified traveler

It was amazing hotel with friendly, helpful and nice service staffs. The pool also had nice view. I’ come again next year.

Family

8/10

Excellent

10 Oct 2018

Andree

Very new hotel just opened less than 1 month. Everything was new and spotless. The room was clean with all the required amenities only the matrass was still a bit hard. The breakfast was appropriate.
The staff are wonderful, very nice and helpful and very eager to serve . The location is close to all government offices with Custom Hq and MOF just across the street and Dataran Putrajaya within walking distances. The view of the lake from the room was simply amazing and not to be missed.

4/10

Poor

08 Feb 2026

CHIN LAN

房間化妝鏡有損壞沒有維修且每天的房間清潔並沒有統一的SOP，有時候忘了放擦手巾，有時候忘記放衛生紙，有時候忘記放廁紙，總是有東西遺漏，且房間內睡覺讓人身體發癢，不清楚原因是什麼，走廊及電梯內沒有空調，酒店外觀漂亮豪華但內部缺乏管理，希望可以改進

Partner

10/10

Exceptional

24 Nov 2025

jamil

Very good

10/10