Royal Motel Tracy

United States , Modesto - CA
Tracy, 1201 West 11th Street
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75 reviews shown

2/10

Poor

09 Mar 2026

Harrison

I had been booking this place for my construction crew while working in Tracy. My guy called me tonight and informed me that they had been dealing with no hot water int eh showers, Vagrants trying to klick their door in at their room, constant police activity and worst of all BEDBUGS!

When I contacted Hotels.com, they put me through the ringer. Said they called the hotel and the hotel said that they had no complaints and knew nothing about the problems, which of course is a bunch of lies. My guys point blank went and got the guy, took him to the room and showed him the bugs. I have a picture and a video but can only upload the picture on here.

My advice, stay far far away form this hotel.

Business

8/10

Excellent

20 Feb 2026

Reginald

Sufficient. Rooms are clean, staff is decent. There is a gas station next door that kind of doubles as the hotel convenience store

Business

8/10

Excellent

17 Feb 2026

Jesse

A little run down but still good for the price. Staff were kinda rude tho..

Self

10/10

Exceptional

09 Feb 2026

Jacob

For the price it’s worth it they have a microwave which most of the expansive hotels do not .

6/10

Pleasant

09 Feb 2026

Jacob

Decent for the price . Some rooms are cleaner than others .

Leisure

10/10

Exceptional

17 Jan 2026

Shantel

10/10

Exceptional

26 Dec 2025

Heriberto

Peaceful

Business

8/10

Excellent

02 Dec 2025

Manuel

none

10/10

Exceptional

14 Nov 2025

Gloria

Clean room

Business Family

2/10

Poor

12 Nov 2025

Gopakumar

All of the above. If didn’t look like a hotel at all. It was like a bank teller, no reception, will never ever go back to a place like this
I didn’t even go to the room. I checked in and I drove away

Business_and_leisure Self

8/10

Excellent

08 Nov 2025

Manuel

None

2/10

Poor

13 Oct 2025

Dagoberto

staff is rude and rooms are dirty that smell like straight ass and cigarettes

Leisure Family

8/10

Excellent

13 Oct 2025

Victor

The staff were helpful in providing info about surrounding services.

2/10

Poor

06 Oct 2025

taylor

The smell in the room was awful.

6/10

Pleasant

04 Oct 2025

Manuel

None

6/10

Pleasant

28 Sep 2025

Isaac

clean room but terrible services

Business Self

4/10

Poor

26 Sep 2025

Jason R

Condition of room always absolutely disgusting.

Business

10/10

Exceptional

20 Sep 2025

Rajiv

Good

10/10

Exceptional

19 Sep 2025

Andy

Great price , clean.

I had a great room for an economic price. It has refrigerator and microwave

Business

10/10

Exceptional

12 Sep 2025

Jaskaran

Good

2/10

Poor

31 Aug 2025

Andy

Could've found a better spot for the $$$!...

Bed bugs galore. Water temp lost heat, fast. Room door insecure, able to see through the cracks from outside. Floor was extremely dirty. Bed very uncomfortable, you could feel the springs. Remote control broken. No bathroom amenities, no shampoo, soap. Plastic bags covering smoke detectors.

Partner

2/10

Poor

27 Aug 2025

Barinderjeet

We noticed bugs on our pillow. We had to check out within half an hour

2/10

Poor

04 Aug 2025

Said

Just dirty over all. Rude personal, tv not working at all. Beds old and hard to sleep in. Just terrible and do not recommend the next person to stay here unless they’re really tired of their life and living situation.

4/10

Poor

23 Jul 2025

Angela

It's a place to rest your head and then leave.

I stay at all different types of hotels motels and resorts and this was definitely in my bottom three. The Motel is very run down and if I was not with my partner I would not have felt safe there. He even checked to see if his car was still there the next morning because the area and place were so sketchy. Neither one of us showered as we just wanted to pack up and get on the road the next morning to shower at home. It's weird that the place was so run down it had a new modern year with different LED lights in it. What a weird thing to spend money on instead of actual building upgrades. it took a long time for the air conditioner to cool down the room. I'm talking a couple of hours. But once it did the room felt nice and cool.

Friends_and_family Family

10/10

Exceptional

19 Jul 2025

Rajiv

Nice

4/10

Poor

09 Jul 2025

Door seal is used from duct tape sjadycpeople hanging out in parking lot at night and door doesn’t lock safely

Leisure Self

4/10

Poor

07 Jul 2025

Julie

Our third night staying there our key didnt wotk orc our tv they must have remotely shut it off on us im due a refund on our last night

Business_and_leisure Partner

2/10

Poor

05 Jul 2025

Christopher

Very dissapointef

Booked the room last minute but was very disappointed to have a broken air conditioner while 95 degrees. We had to leave to the movies to get some relief. In addition there was a used confirm in the trash it took them hours to come remove the trash. The room was non smoking but had such a heavy smoking aroma near the bathroom that it felt like you were inhaling smoke. Will not return to this place.

Friends_and_family Family

6/10

Pleasant

30 Jun 2025

Donna

No soundproofing so it was noisy. Rooms were clean, staff was attentive

Leisure Family

6/10

Pleasant

24 Jun 2025

Joseph

The worker made it a bad experience.

Front desk was cool, there's a blonde cleaning lady who's rude, nosey and I arrived with a customer for a tattoo. The next morning I had a piercing to do, while walking out with the customer the cleaning lady said "That's not the same guest you showed up with!" I said 2 adults, and that's all that's been here. And like what if that was a girlfriend or something? That's rude that's starting unnecessary drama. If it wasn't for her, I'd give the place 5 stars across the board. But she made the whole stay bad.

Friends_and_family Friends

4/10

Poor

24 Jun 2025

EDNALYN

Not what I expected

2/10

Poor

23 Jun 2025

hilda v.

It is not safe for families

10/10

Exceptional

15 Jun 2025

Zhengqing

It’s good.

Friends_and_family Family

10/10

Exceptional

14 Jun 2025

Zhengqing

It’s good.

Friends_and_family Family

2/10

Poor

10 Jun 2025

Ruby

Don't stay here

Immediately checked out due to drug usage outside room but was told I would not get a refund due to their policy.

Business

10/10

Exceptional

22 May 2025

segrid

Easy to locate and friendly and helpful staff.

Business Self

8/10

Excellent

04 May 2025

Nicole

Pretty decent

Partner

10/10

Exceptional

03 May 2025

Jesus

Convenient & Affordable

Experience was low-key overall comfortable I got rest and it served its purpose and the ease and convenience of checking in was a definite plus!

Partner

4/10

Poor

27 Apr 2025

Maria

Not clean. Dirty floors, dirty room. Did not feel safe. Loud bed. Small pillows. No customer service. Won’t stay here again.

Leisure Partner

4/10

Poor

27 Feb 2025

Glenn

Nice staff, decent motel but they allow trash ppl

The homeless and drug people here are a real draw back. The owners let them stay here and put up with their BS. I almost got into a fight with a drug person screaming and yelling all night and then coming down stairs and banging on walls outside my window. I Chased him until he left the property and came back later. They Hotel tried to tell me he's OK when he's on his medication. Not a bad place to stay if they get rid of these people. I know they want their money but they have to do better.

Business

6/10

Pleasant

21 Feb 2025

Glenn

Best cheap hotel around

Druggies and crazy people here. The staff was friendly. The place is ran down. The beds are surprisingly comfortable. The hot water takes about 10 minutes to get warm if you're far from the boiler

Business

10/10

Exceptional

19 Feb 2025

Ashley

Good

Amazing place

Partner

6/10

Pleasant

16 Feb 2025

Jen

It was noises Friday night and Saturday night. Keep us up all night until 5am.

Partner

2/10

Poor

08 Feb 2025

Jordon

Bad

2/10

Poor

31 Jan 2025

Suzuki

The hotel host was rude and creepy

6/10

Pleasant

03 Jan 2025

Jen

The floor was not clean

Leisure Partner

10/10

Exceptional

30 Dec 2024

Richard

easy place to get room.
i like the convenience

6/10

Pleasant

15 Dec 2024

Verified traveler

😏

Difficulty checking in due to a transmission failure of my reservation from hotels.com to the hotel. Manager would not let me sit in lobby while sorting the issue out. Stood outside for over an hour in 45 degree temperature to complete a process that normally takes 5 minutes. I do not blame Royal Motel for the initial problem, but if a customer is cold and has an itinerary number and proof of payment on hand— have a heart and let them get out of the cold while your IT issue is solved. It was 5pm..a bit early to only use the night window for check-in.

Self

8/10

Excellent

12 Dec 2024

Barbara Lynn

This hotel was good. Was close too everything.

Leisure Self

2/10

Poor

10 Dec 2024

Leslie

DO NOT STAY HERE

There were no washclothes, room was suppose to have tub and shower, it was just a shower, there was a long black hair on the toilet near the lid hinge, and another in the shower. No coffee in room, no coffee in lobby, lobby was locked. No breakfast, heater sounded like an airplane starting up every time it came on. Room smelled like smoke, and not just a little- like a life long smoker lived there. My bag i sat on the chair smells like smoke after sitting there overnight, I booked for two nights, but left after the first. No ice bucket, no water cups, no vending machines on site. I took my chances and slept in my car the second night.

Self

2/10

Poor

28 Nov 2024

Maria

Ugh!!!!!!!

Business

10/10

Exceptional

13 Nov 2024

Virginia

Nice staff, quiet and pleasant stay

Business Self

8/10

Excellent

12 Nov 2024

Suzuki

The front desk guy was kinda weird

10/10

Exceptional

11 Nov 2024

Sheila

I enjoyed myself. I like the size of the room . It was nice and quiet

Partner

2/10

Poor

08 Nov 2024

Peter

Horrid. Drop this property

Surly staff and a poorly maintained property and dirty room. Couldn't get out of there fast enough, in the morning. This shook our confidence in Hotels.com. Drop this property until they realize they're in the hospitality business.

Self

6/10

Pleasant

03 Nov 2024

Jen

I only thing I had a problem with are neighbors blasting there television all night long.

Leisure Partner

4/10

Poor

02 Nov 2024

Michael

bugs in the room

Business Self

10/10

Exceptional

17 Oct 2024

luis

The price is worth because it because the price is not what it seems

Leisure Partner

8/10

Excellent

10 Oct 2024

Jesse

No issues

2/10

Poor

06 Oct 2024

Stephanie

Bad experience

The room stunk, there was a couple of bugs we found one out of the sink and another in the bathroom shower, the toilet paper roll was previously used/already open. The towels appeared stained, and the floor was dirty.

Friends_and_family Family

6/10

Pleasant

03 Oct 2024

Frankie

Floors were sticky and made socks black, there was used soap in the shower pan and no light above sink even though there was a switch and cover plate where light should have been.

Leisure Family

10/10

Exceptional

01 Oct 2024

Addy

Staff are very nice, friendly and kind. The service I had was great. The rooms are clean, just need touch up painting on doors needed. Stayed more than 5 days, area was ok. Pet friendly.

Friends_and_family Family

4/10

Poor

01 Oct 2024

Roshira

Wasn’t that clean and the staff was unfriendly.

Leisure Self

4/10

Poor

30 Sep 2024

Sharon

The door didn’t fit the space. There was a cockroach on its back. There was no light fixture over the sink and the wall wasn’t painted over / behind the sink. Fortunately I brought my own soap as there was lotion, conditioner, face and body bar. The place looked practically empty yet because I wanted to check in early they made me wait until 2pm. I cannot believe that room 114 was the best they had.

2/10

Poor

05 Sep 2024

Justine

there's a reason aaa doesn't approve this hotel.

fridge didn't work, smelled of cigarettes smoke, had cockroaches, fingerprints and gross (unknown) substances all over walls.office reeked of a terrible Indian spice. management claims they remodeled.if true, I would hate to see it before band.

Partner

10/10

Exceptional

02 Sep 2024

Celene

I really enjoy yed staying there w my family it was quiet safe amd

Leisure Family_with_children

8/10

Excellent

20 Aug 2024

Eliaza

Overall the property inside was clean and neat. There was no smell inside the room.

Leisure Family

10/10

Exceptional

13 Aug 2024

Alfonso

Comfortable, clean

Self

8/10

Excellent

07 Aug 2024

Ildefonso

n/a

2/10

Poor

05 Aug 2024

David

There cockroaches the air conditioner didn't work run pay the extra for anywhere else it's wrong to pay to sleep with bugs no ice no cups mo microwave it was a nightmare

Business_and_leisure Family

2/10

Poor

04 Aug 2024

Anastasia

There were roaches coming from the drains of the shower along with under the door to the entrance and we were on the second floor. I also don't believe that anyone cleaned the bathroom from the last guest to us. The floor of the shower was dirty and had pink sparkles not from us. There was still soap scum on the handle of the shower. Good amount of abandoned cars with a big dumpster in the middle of the parking lot. There was a used needle cap lodged into the ac unit from the outside. 10/10 recommend staying elsewhere if you can.

Partner

10/10

Exceptional

03 Aug 2024

ANIL

Best

Business_and_leisure

10/10

Exceptional

30 Jul 2024

Marcus

Easy check In

2/10

Poor

23 Jul 2024

Ahmed

Towels were ugly, and everything about this place is bad.

6/10

Pleasant

22 Jul 2024

Zoran

Cheap, and not in a good way.

Super cheap, and not in a good way. No soap, no shampoo. Window just under ceiling, a foot high, can't see outside, felt like a bunker.

The check-in is through a glass window.

WiFi kept dropping out. The signal in the room right above the office was less than marginal.

The room was very clean, and smelled clean. The A/C successfully cooled the room to 74 F on a 109 F day.

Business