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Holiday Inn Express and Suites Brookhaven

Jackson - MS · United States

1212 Brookway BlvdView location

8.8/10Excellent424 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.2/109.2
Condition8.8/108.8
Location9.6/109.6
Neighborhood9.0/109.0
Value8.8/108.8
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express and Suites Brookhaven

Welcome to the Holiday Inn Express in Brookhaven, Mississippi. We are located in a small town where it is a Home seeker's Paradise. Everyone here in Brookhaven prides themselves with making others feel at home when visiting.

Whether you are here on business or leisure, Brookhaven has ample adventures around the corner.

Read more about this hotelShow less

With a stay at Holiday Inn Express Hotel & Suites Brookhaven by IHG in Brookhaven, you'll be within a 5-minute drive of Annabrook St Park and Regal UA Westbrook. This hotel is 2.5 mi (4 km) from Old Train Depot Park and 2.5 mi (4.1 km) from Exchange Park.

Make yourself at home in one of the 95 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Brookhaven?

This hotel has 1410 square feet (131 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Minimal age
    21
  • Spoken Language

    English

Nearby attractions

Annabrook St Park 1.4 km / 0.9 mi
Regal UA Westbrook 2.7 km / 1.7 mi
Downtown Railway Park 3 km / 1.8 mi
Old Train Depot Park 3.1 km / 1.9 mi
Exchange Park 3.1 km / 1.9 mi
Lincoln County Courthouse Park 3.2 km / 2 mi
Brookhaven City Park 3.3 km / 2.1 mi
Brookhaven Softball Complex 9 km / 5.6 mi
H.L. Stone Stadium 16.9 km / 10.5 mi
Copiah-Lincoln Community College 17.2 km / 10.7 mi
Wesson Walking Park and Playground 19 km / 11.8 mi
Robert Johnson Heritage House 33.7 km / 21 mi
Hazlehurst Depot Museum 34.1 km / 21.2 mi
Copiah County Medical Center 34.5 km / 21.4 mi
Southwest Mississippi Community College 37.1 km / 23.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 79
  • Number of floors (main building): 3
  • Double rooms: 29
  • Suites: 16
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
Show 19 more facilities & services
  • Car hireExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • Business centreExtra charge
  • Outdoor freshwater pool: 1
  • Game roomExtra charge
  • Breakfast
  • Non-smoking establishment
  • FitnessExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Express and Suites Brookhaven

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 27 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable6 photos

    Holiday Inn Express and Suites Brookhaven

    DOUBLE TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 27 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable8 photos

    Holiday Inn Express and Suites Brookhaven

    SUITE KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Room amenities

    • Wheelchair-accessible
    • Bathroom

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand
    • Hairdryer
    • Tea and coffee making facilities
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 27 m²ROO.ST
    Room STANDARDPhoto unavailable4 photos

    Holiday Inn Express and Suites Brookhaven

    Room STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Fridge
    • Housekeeping
    • Cable TV
    • Desk
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Ironing set
    • TV
    • Bathtub: 1
    • Bathroom

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi
    • Tea and coffee making facilities
    • Microwave
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Holiday Inn Express and Suites Brookhaven

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 27 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    Holiday Inn Express and Suites Brookhaven

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 27 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable7 photos

    Holiday Inn Express and Suites Brookhaven

    SUITE TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Bathroom
    • Wheelchair-accessible

    Facilities with extra charge

    • Tea and coffee making facilities
    • Hairdryer
    • Microwave
    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-3

    Photos are not available for this room type.

    Holiday Inn Express and Suites Brookhaven

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 27 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable6 photos

    Holiday Inn Express and Suites Brookhaven

    DOUBLE Accessible KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn Express and Suites Brookhaven

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 27 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable9 photos

    Holiday Inn Express and Suites Brookhaven

    SUITE KING SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wheelchair-accessible
    • Bathroom

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi
    • Tea and coffee making facilities
    • Microwave
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Holiday Inn Express and Suites Brookhaven

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2
    SUITE KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express and Suites Brookhaven

    SUITE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 BedroomDBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express and Suites Brookhaven

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express and Suites Brookhaven

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-3

    Photos are not available for this room type.

    Holiday Inn Express and Suites Brookhaven

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Holiday Inn Express and Suites Brookhaven

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express and Suites Brookhaven

8.8
Excellent
424 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
8.8 /10
Location
9.6 /10
Neighborhood
9.0 /10
Value
8.8 /10
Amenities
8.4 /10
100 reviews shown
2/10
Poor
02 Aug 2026
Wendie
Front desk clerk didnt tell me about checking in at 3pm I was told to come back at 3am to check in and everything would be find. But I’m getting charge extra money. Miscommunication is something you guys have to work on with your front desk clerks.
8/10
Excellent
31 Jul 2026
warren
My room was very clean & staff was great. I couldn't understand why I had a room for 4 with towels for 3 and coffee & tea for 2.
4/10
Poor
20 Jul 2026
Rhondalyn
I’m n time and still could not check in. Staff inconsiderate of your time
Partner
10/10
Exceptional
08 May 2026
Lloyd
My entire stay was excellent, especially the staff at the front desk and breakfast was very good.all was very professional. L hillard.
Family
8/10
Excellent
05 May 2026
Brittany
My stay was great. My only complaint was not being provided a receipt when i checked out. Staff kept saying printer was broken..for days. Very unacceptable. I asked could it be emailed. And still no resolve or no receipt. Not knowing what my fees are, is really disturbing
Family_with_children
10/10
Exceptional
21 Apr 2026
Teria
Everything was nice and clean, fresh baked cookies and breakfast bar was great
10/10
Exceptional
30 Mar 2026
Angela
Breakfast was nice. Hot and cold options. Well lit. Loved the cookie bar. Room was clean and cool
Family
10/10
Exceptional
28 Mar 2026
Pamela
The customer service was exceptional, the rooms were great and the hotel was very clean. The breakfast menu was fresh daily and the staff was very helpful and pleasant.

A special recognition for Anita, she provided great breakfast service each morning, Anita went above and beyond to accommodate guests.

Thank you!
Family
10/10
Exceptional
23 Mar 2026
Trineka
Great stay everything was wonderful....
Friends_and_family Family
10/10
Exceptional
21 Mar 2026
Steven
Friendly staff, clean and comfortable…
8/10
Excellent
11 Feb 2026
VINCENCE
The room was great.
8/10
Excellent
08 Feb 2026
Jennifer
I was so happy to see white bedding that's a plus for me, EVERYTHING was good
6/10
Pleasant
08 Feb 2026
Teri
The desk clerk was not nice upon check-in. Did not see anyone at the desk when leaving. The hallway and room smelled like smoke. The room itself was very clean and accommodating. The complimentary lobby cookies were yummy!
Friends_and_family Friends
10/10
Exceptional
06 Feb 2026
Karen
Very clean hotel with attention to customer service—
Delicious and bountiful breakfast choices—
Highly recommend!!!
Business_and_leisure Family
2/10
Poor
03 Jan 2026
Frances
I pre- paid my stay and upon check out was charged again even though I showed my receipt. The clerk stated no Manager was on duty and they could not help with the issue. They then told me hotel.com had the money.
Friends_and_family Family
8/10
Excellent
21 Dec 2025
Alexus
I enjoyed the stay. I was mostly clean and quiet. The bathroom could have been cleaner. Lastly, please let the front desk attendant know NOT to say the room number out loud as anyone especially women will see that as a safety issue.
Leisure Family
10/10
Exceptional
18 Nov 2025
Latasha
This hotel was really nice and clean
Leisure
10/10
Exceptional
17 Nov 2025
Denise
The staff was very friendly and polite.
Leisure Family
4/10
Poor
09 Nov 2025
Brody
Staying the whole weekend with 4 family members for a wedding. Checked in perfectly, and got the whole family to the room with all of our belongings to find no where to hang any clothes. No worries, we figured that part out. No need to set an alarm to wake up in the morning, housekeeping will just use their card and attempt to make entry in your room while your asleep. The next day, I went to go get some more linen for the bathroom, and attendant at the front desk acted like I just disrupted her daily watching of the soap operas. She came off as very rude and giving half of what was asked for. On the morning of check out, no worries on setting an alarm, housekeeping proceeded to enter room again scaring the crap out of my kids. We decided it was just best to go ahead and leave because at this particular Holiday Inn Express, you are staying on their time not your own.
Leisure Family_with_children
8/10
Excellent
27 Oct 2025
Delon
Nice value lodging. The room was nice. Only odd thing was it didn’t have a closet or rack to hang clothes. Staff was nice. Right nice to a highway don’t was a bit noisy, but not too bad. I’d stay there again.
Leisure Self
6/10
Pleasant
26 Oct 2025
Charles
The Hotel is undergoing some upgrades to the room and furniture. It really needs updating
Friends_and_family Family
10/10
Exceptional
06 Oct 2025
Karen
Nice, would stay here again
Leisure Family
10/10
Exceptional
03 Aug 2025
Yolande
Very comfortable
Leisure Family
10/10
Exceptional
09 Jul 2025
Donna
The front desk clerk was professional and caring. Easy on and off the interstate. Quiet.
Leisure Self
10/10
Exceptional
15 Jun 2025
Earleana
My only complaint was that we thought we needed an extra bed.. so they brought us one .. but the mattress had really bad stains.. actually horrible... And the mattress looks unclean and dirty. Of course we did not use it we willed it back outside in the hall... Luckily for us we didn't need it we use the sofa couch. But overall The experience there was great
Leisure Family_with_children
4/10
Poor
29 May 2025
Jeff
There was no place to hang our clothes and the hotel was filthy.
Friends_and_family Family
6/10
Pleasant
25 May 2025
Elizabeth
While the room was renovated and clean, the plumbing and a/c unit were so incredibly loud that we got almost no sleep. We even brought a sound machine to use when we travel to help with hotel noise, but when the a/c came on or off or someone in the connecting rooms used the bathroom the noise would wake us up. It was so loud. The beds, also, were extremely firm and also made it hard to sleep.
The staff, especially the front desk, were very nice and friendly.
Business Family
10/10
Exceptional
18 May 2025
Vivian
Enjoyed it
8/10
Excellent
17 May 2025
Verified traveler

Ok...but missing the extra

This time we were on the 3rd floor..it wasnt nearly as nice. It was a bigger room but it felt like it was missing something. It was supposedly a suite, but had no real separation to make it a suite. It was just a bigger room. A little on the worn down side with tub paint peeling and floor was a bit dirty. There were only 3 towel sets when our reservation clearly stated 4 ppl were staying.
Friends_and_family Family
8/10
Excellent
30 Mar 2025
Abigail
It was a good stay- a perfect, step above middle ground place to stay.
8/10
Excellent
20 Feb 2025
Nate
The breakfast wasn't very good. I could hear the passing vehicles when I was in the room. The bed was comfortable and I enjoy that you supplied body wash, shampoo/conditioner.
Business
10/10
Exceptional
17 Feb 2025
Samuel
Nice but lacked a closet for hanging clothing. A hook was provided on the bathroom door and a note that new furniture was on order which included the closet. Staff was friendly and check in was smooth. Breakfast was fresh and good. Coffee not great a little strong. Rooms were clean as well as linen. Was in Brookhaven for a family funeral.
Partner
10/10
Exceptional
03 Feb 2025
Roy
Very nice and comfortable facility.
Business_and_leisure Family
10/10
Exceptional
25 Jan 2025
Amanda

10/10. Well done!!!

It was a GREAT stay. It was peaceful, clean, and reasonably priced. Breakfast was hot, yummy and the options were plentiful. The staff was friendly, prompt, and efficient. Despite renovations on the property, we were never hindered by that in any way nor was anything inconvenient or even unsightly. I'm a pretty harsh critic and i cannot find a single thing to complain about. Outstanding hotel.
Friends_and_family Family
4/10
Poor
12 Jan 2025
Rhonda
There were no closets in the room. That is my biggest complaint. The Elevators were dirty. They need to clean in the door and the floor. The staff wasn't that friendly
Business_and_leisure Family
10/10
Exceptional
05 Jan 2025
Megan
Price and room was very big and spacious -
Did not like there was no place to hang your clothes
Leisure Family
6/10
Pleasant
30 Dec 2024
Frances

Brookhaven Hotel Stay

This is the first hotel I have stayed at that did not have a closet or area to hang clothes.
Friends_and_family Family
8/10
Excellent
07 Nov 2024
DAVID
Served its purpose, convenient.
Business Self
4/10
Poor
04 Nov 2024
Patricia
Rooms had no closets; Hardware in the elevator was falling apart Person preparing breakfast was unpleasant and grumpy on both days of my stay. I don't expect I'd choose to stay there again.
Leisure Partner
8/10
Excellent
20 Oct 2024
Steven
Refrigerator in room made clicking noise. Had to unplug it so that the noise would stop.
Leisure Family
8/10
Excellent
06 Oct 2024
Donald
Staff was pleasantly nice
Leisure
4/10
Poor
26 Sep 2024
WILLIE E
There was no phone in room, nor were there a closet to hang up clothes
Business
10/10
Exceptional
14 Jul 2024
BRITTANY
Great overall
10/10
Exceptional
24 Jun 2024
Verified traveler

Nice!

One night stop over in route to New Orleans. Just right!
The breakfast was very good, and Anette( I believe was her name), was so kind and helpful!!
Friends_and_family Family
10/10
Exceptional
14 Jun 2024
brandy
The maintenance guy was very helpful, the room was clean and spacious. Front desk employees seemed less than thrilled to be at work. Other than that it was a very peaceful stay.
Leisure Family
8/10
Excellent
07 Jun 2024
Vince

Short business trip

The room was comfortable however it seems it was too n need of a makeover. The tub was stained. The room just seemed worn. They looked like they were in the middle of a makeover so I’m not too concerned. The bed was very comfortable. Breakfast was good. Coffee was hot.
Business
10/10
Exceptional
06 Jun 2024
Verified traveler
Everything was good wit the exception of no closet space to hang your clothes
4/10
Poor
05 Jun 2024
Irish
I felt like my kids and myself would have some type of infection when we left. I couldn’t shower or bath my kids because the bathroom was so unkept.
Leisure Family_with_children
10/10
Exceptional
16 May 2024
Katheryn
The room was very nice and clean. The room had been updated.
The service was GREAT! We will be staying at this hotel again.
Partner
8/10
Excellent
27 Apr 2024
Phillis
Decent place to stay!! Front needs odor illuminators.
Leisure Partner
6/10
Pleasant
09 Apr 2024
Larry

Definitely no higher than a 3 out of 5!

Comfortable beds and pillows. Dove products in the bathroom were nice. The room itself needs help! Closet is a niche in the wall with a curtain spring rod. The bathtub was, ugh, old.
Partner
10/10
Exceptional
06 Apr 2024
Monica

Our favorite hotel

The customer service was great. The complimentary breakfast was delicious and the lady working the breakfast bar was very friendly.
Friends_and_family Family
8/10
Excellent
18 Mar 2024
Tammy
Front entrance completely dark at night
Leisure Family
10/10
Exceptional
10 Feb 2024
Suzanne
Courteous staff, fresh and hot continental breakfast, and nice, clean atmosphere.
Leisure Partner
10/10
Exceptional
30 Jan 2024
Verified traveler
Good service and friendly personnel. Good location.
Business
10/10
Exceptional
21 Jan 2024
Mike

Shelter from the ice

Needed a place in a pinch due to weather. They were available and really good. Quiet, comfortable and affordable.
Friends_and_family Family
8/10
Excellent
07 Jan 2024
Teresa
Everything was great except the mattress was not comfortable.
Partner
8/10
Excellent
26 Nov 2023
Selina
The staff were great but the location is hard to travel to do how the road is set up.
Leisure Family
8/10
Excellent
25 Oct 2023
TERESA
Desk Clerks were awesome
Business_and_leisure
4/10
Poor
26 Sep 2023
Adison
I normally only leave good reviews for hotels but this one really just needs to have some things changed. I stayed for a week and noticed I only had the room clean once which is fine but I ran out of towels and on my last day the staff left my door open. I don’t know when they cleaned my room but I didn’t get back until 6:30pm after leaving at 6am and it was just wide open. Nothing was stolen thank goodness but it scared me really bad. I told the front desk lady but I wasn’t even sure what else to do. Also it’s just surface level cleaning in the room like there was hair all in the bathroom and just random stains everywhere.
Business
10/10
Exceptional
25 Sep 2023
Ann
We were only there passing through. The staff were particularly nice, especially the lady who served breakfast.
Leisure Family
8/10
Excellent
12 Sep 2023
Heather
Beds comfy, breakfast amazing, hospitality is great. I'd stay here again when visiting for sure.
Family
6/10
Pleasant
11 Sep 2023
Makesha
Only thing I liked was the location
Leisure Family
10/10
Exceptional
15 Jul 2023
Linda
The hotel was very comfortable. Very nice and clean. The breakfast was very good. Had different things to choose from. Staff was very friendly.
Friends_and_family Family
8/10
Excellent
07 Jul 2023
Travis
Great safe area, rooms were good for the price
Leisure Partner
2/10
Poor
22 Apr 2023
Kristine
Booked a suite for 5 people 6 months before arrival. Called week before to confirm. Drove 10 hours got to the property , no suites available. Front staff rude. Blamed Orbitz booking, seems to be a scam. By time you get to the property multiple suites have been sold and reality they do not have any available. Then your stuck getting a second room or roll out bed that doesn’t even fit in the room. Even more damning in the parking lot got on line and sure enough suite available, even through there were none. Very disappointing. And the staff and dirty room made it even worse. Only saving grace, the lady making breakfast was the nicest person and the food was good.
Leisure Family
6/10
Pleasant
18 Feb 2023
Charlene
Property is great location. Reception staff was great. Last I heard they were waiting on a reply from manager to see if they could freeze my cooler packs. We gave up.
Leisure Family
10/10
Exceptional
26 Sep 2022
Mary
Friendly staff.
Leisure
10/10
Exceptional
26 Sep 2022
Perry
Isolation but easy check in
Business_and_leisure Self
10/10
Exceptional
21 Aug 2022
Craig
Great place
Business Self
10/10
Exceptional
07 Aug 2022
Nancy
No problems
Friends_and_family Family
10/10
Exceptional
27 Jul 2022
BRADLEY
Good location, right off the Interstate. Entrance shared with another hotel, but well marked. Good breakfast.
Business Self
10/10
Exceptional
03 Jul 2022
Cherie

Nice Stay

Clean. Easy check-in. Good breakfast.
10/10
Exceptional
28 Jun 2022
Marion
Everything eas great . Hotel was clean. Breakfast eas good. Pool was great Staff was friendly
Friends_and_family Family
2/10
Poor
27 Jun 2022
Kennith
Our room did not have air conditioning and there were no other suitable rooms available. The only other available room did not have a working bathroom so we chose to leave for a full refund.
Leisure Family_with_children
8/10
Excellent
18 Jun 2022
Ben

Nice place to stay in Brookhaven.

Clean, comfy, and everything was as expected.
Friends_and_family Family
4/10
Poor
10 Jun 2022
Lorraine
My family were attending a wedding in Brookhaven last weekend and my three daughters and other family stayed at the Holiday Inn. Based on reviews we thought it would be a ‘comfortable’ place to stay for a short visit - We were not expecting luxury - Hoping for cleanliness and not very old furnishings. Try he toilets only had the capability of being flushed every 20 minutes because of water pressure. A moldy smell in the rooms made my daughters feel ill. I don’t like to leave bad reviews however hoping to provide a service yo other travelers. Always hoping for fair and honest opinions myself when planning
Leisure Family
8/10
Excellent
20 May 2022
Tony
Average Facility - construction was going on and workers we’re leaving a rock to prop the door open for ease of entry/exit however what good is a locked door if it isn’t shut. An animal had entered and done their business just inside the entry - NOT a welcome sight!
Business_and_leisure Family
10/10
Exceptional
25 Mar 2022
Nakeyia
The staff is great and property looks beautiful!!
Leisure Family_with_children
6/10
Pleasant
14 Mar 2022
Andralene
Room wasn't ready when I got there. Had to sit in my car with my kids for 30-45 minutes after driving 7 hours. Also the website was misleading. The room was not as big as it showed on the website, the sofa was a chair, there was only 1 tv not 2; which one of the reasons I wanted the room was because I wanted 2 tvs and space in the room for my kids. The website show check out at 12 but when check in its 11, another reason I chose this hotel. Overall it was ok but the website need to be updated and staff should make sure rooms are ready for traveling guest.
Leisure Family_with_children
10/10
Exceptional
15 Feb 2022
Perry
DIFFICULT TO GET TO, LIMITED PARKING, POOR BREAKFAST MEAL.
Business Self
10/10
Exceptional
13 Feb 2022
Ashley
Property is neat and clean, but it is very dated.
Leisure Family
10/10
Exceptional
16 Jan 2022
Melanie

Wonderful

It was a great place to stay. It was close to all kind of amenities. And I would definitely go back it was very comfortable.
Business
8/10
Excellent
18 Nov 2021
Hunter
The location is prime for several eating areas.
Business Self
8/10
Excellent
05 Oct 2021
Elizabeth S
Breakfast was pretty lacking
Business Self
10/10
Exceptional
03 Oct 2021
Terry
Quite and in a good location. Friendly and helpful staff.
Business_and_leisure Family
4/10
Poor
19 Jun 2021
Verified traveler
I booked a suite for 6 of us to sleep and when I got here there wasn’t one available so we had to sleep cramped in a quiet room.. and the hotel said it was Expedia’s fault.. very dissappointing that a couple of people had to sleep on jail cots.. won’t never book through Expedia again
Leisure Family
10/10
Exceptional
10 Jun 2021
Crystal

Nice place for the money in a Nice city!

Nice hotel stay! Friendly staff. Pool must have still been closed for COVID-19. And card entry didn't work for the door closest to our room. Other than that very satisfied.
Partner
10/10
Exceptional
24 May 2021
Verified traveler
Everything was perfect very clean Holiday Inn
Leisure Family
10/10
Exceptional
16 May 2021
Verified traveler
Very nice, room was clean and cold exactly how i like my room! The staff was so friendly they were so understanding with why i was there so overall great stay
Business Self
6/10
Pleasant
10 May 2021
jasmine

My Stay

My check-in was quick and the young lady was nice. My room was clean and the bed was comfortable. But I stayed for two nights and we didn’t have enough towels for two days and housekeeping didn’t bring us any extra towels. On the last day, housekeeping knocked on the door at 9:00 a.m. I told her we were still in the room. She knocked again at 11:00 a.m. I told her we were in the room. I then received a phone call on the phone in the room from a rude young lady from guest services. She didn’t greet me and as soon as I picked up the phone she asked were we staying another day. I said no ma’am why do I ask that. She stated that check out was at 11:00 a.m. I said ma’am my booking information stated that check out was for 12:00 p.m. and she stated “no check out is for 11:00” I told her okay. It seemed odd to me because the sign in the lobby also stated that check out was for 12:00 p.m. the woman kept calling the room until we left. This was very unprofessional. If check out is now 11:00 a.m. they need to change their sign in their lobby and they need to update the time on this website. Other than that my stay was good.
Friends_and_family Family
6/10
Pleasant
09 May 2021
Verified traveler
Interstate side too loud, walls too thin. Staff was good, place was clean and well maintained.
10/10
Exceptional
02 May 2021
Chandra

Good stay

The sheets had sticky food stains on them like someone touched them with food on their hands or something. The thermostat never did get the room cool enough, but other than that the stay was good.
Business
2/10
Poor
31 Mar 2021
Verified traveler
The air conditioner was not working properly at all stayed both nights and I didn’t have a good night at all been hot
Business Self
10/10
Exceptional
28 Mar 2021
Yolanda
Very nice and clean. Friendly staff and great complementary breakfast!
Friends_and_family Family
4/10
Poor
16 Mar 2021
Verified traveler
Room I booked on hotels.com was low ranked.
It had no ac or heat and the other room the door wouldn’t lock. Went to another hotel. This hotel needs to be sold to the Patel’s.
Business
8/10
Excellent
31 Jan 2021
LaQuinta

Brookhaven Wedding

The hotel was clean & comfortable. The environment was very pleasing, and the staff was friendly.
Friends_and_family Friends
4/10
Poor
11 Dec 2020
Jess
Carpets were filthy, floor in front of elevator had a hole in it and front desk attendant was no where to be found most of the time. Wouldn’t stay there again. When the hotel was 1st built it was really nice, but has gone down big time!
Leisure Family
2/10
Poor
11 Dec 2020
Elizabeth

Holiday inn express

Room was clean , it had roaches everywhere!!!!
Self
8/10
Excellent
20 Oct 2020
Quintessa
The bed was so comfortable
Friends_and_family Friends

Location & surroundings

Holiday Inn Express and Suites Brookhaven
1212 Brookway Blvd, Brookhaven, United States

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Holiday Inn Express and Suites Brookhaven

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