OYO Hotel Brookhaven MS Hwy 51 North

United States , Mccomb-MS
Brookhaven MS, 808 Us-51 Ne
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16 reviews shown

2/10

Poor

21 Apr 2023

Ronisha

I was refused service, had to sleep in the car

2/10

Poor

23 Mar 2022

Very rude. Not accepting booking online. Got turn down for online booking and he was yelling at me. Inconvienient.

Friends_and_family Family

8/10

Excellent

26 Oct 2021

John

One Night in a Small Town

Spent one night there as I was passing through. Hotel was old and very rundown, but it was clean. The staff was friendly, informative and efficient. Parking was plentiful and it seemed the area was in a safe neighborhood.

Self

4/10

Poor

23 Feb 2021

Verified traveler

Sad

I am so disappointed I can not even go asleep. There is roaches in the room amongst us and no Hot water for a shower- no tub in room .

Friends_and_family Family

2/10

Poor

11 Jan 2021

Tekesha

Very disappointed

Got it off the interstate late in the morning went to check into room and was told was unable to check in to see the fact that I have my kids with me contacted the hotel and still will not let me check in I had to get a whole Nother hotel due to the fact that they would not let me check into this hotel

Friends_and_family Family

2/10

Poor

11 Oct 2020

Mike

Rude disrespectful dishonest and foul.

Business

2/10

Poor

14 Sep 2020

Zella

Most horrible experience EVER!!

The whole experience was horrible. When we got to the hotel, the manager/owner told us that he would not rent the room to us for the advertised price. When asked why it was on hotels.com he said, “I don’t know you have to call them.” Then he told us to go down the road.

Friends_and_family Family

2/10

Poor

10 Sep 2020

Charity

Terrible, Terrible, and More Terrible.

Terrible hotel, terrible, service, all terrible. Owners claimed computers were down and I couldn’t check In until I showed them that my booking was guaranteed and then all of a sudden their system was back up and running. Also made me pay $30 security deposit which was not refunded to me as promised. Do not waste your time at this filthy and unprofessional dump.

Self

2/10

Poor

30 Jul 2020

Demetria

Horrible service

Business

2/10

Poor

22 Jul 2020

Verified traveler

Horrible Service

I booked a reservation at the OYO hotel on highway 51 NE in Brookhaven and they refused me and my child service stating they didn’t have any rooms vacant, when they had 4 available rooms. The owner spoke to us very rudely and then told us to go to the other OYO across town and tell them to transfer the reservation. Unfortunately that was misinformation and I could not transfer the reservation. The owner did not apologize for the inconvenience and his rude behavior. I’m actuallu glad I didn’t get to stay because upon arriving the conditions of the rooms were horrible.

Friends_and_family Family

2/10

Poor

07 Jul 2020

Verified traveler

Horrible Property Manager

Horrible property manager/owner who was not happy that we made our booking through hotels.com and wanted us to book directly with him (he called our personal cell phone). Once he found out that we already reserved the room through the app, he said that there are some sewer issues at the hotel and we should look for another place (after we paid in full for our stay at his property). Tried resolving the issue with OYO customer service and they couldn't care less about this situation and didn’t even try to understand what was going on.

Business

2/10

Poor

19 Jun 2020

It was the trashiest place I have ever had the displeasure to see
It was nasty
Staff member was so rude
No tv service
Dirty sheets and bugs in the corners
Chain on door did not lock properly either

Business_and_leisure Family_with_children

8/10

Excellent

22 Mar 2020

Verified traveler

Not the greatest

It would have been better if the room was cleaner and didn’t have an odor.

Self

8/10

Excellent

12 Mar 2020

Marcus