Name: Extended Stay America Suites Tampa Casino Area
Address: 6780 Lakeview Center Drive, Tampa, US

4/10

Poor

02 Aug 2026

derita

not enough soap no cups bed to small

4/10

Poor

02 Aug 2026

Joshua

Not enough breakfast for entire hotel, WiFi did not have strong connection along with Television having limited access to channels and not properly able to use correctly

10/10

Exceptional

01 Aug 2026

Jewel

There was no deposit to stay, clean and quite. The front desk personnel are very polite and professional. Best rest in the 3 days we stayed in Tampa's hotel.

6/10

Pleasant

26 Jul 2026

Thays

We arrived at 2:50 to try and start the check in process, but due to them being short staffed with house keeping so the room wasn’t cleaned we agreed to come back at 3:30. We ended arriving at 4pm, and they were still unsure if the room was cleaned, so we had to wait an extra 10 minutes to resolve the issue. The staff was very nonchalant about everything. The hallways had a smell as well but not sure if I’d stay again.

2/10

Poor

15 Jul 2026

Kenneth

My room was paid for and they never let me check in and Also never issued a refund

Partner

2/10

Poor

11 Jul 2026

Anwar

Staff were amazing however my room was dirty and smelly I was only there for 12 hours to get sleep. Any longer and I'd hate it.

Family_with_children

8/10

Excellent

06 Jul 2026

Don

No problems, but breakfast was minimal so we went out the two mornings.

Partner

6/10

Pleasant

05 Jul 2026

Raymond

Room spacious and clean front desktop in a little bit more improvements. parking lot get sketchy at night for that reason and I won’t stay there again

Family

2/10

Poor

29 Jun 2026

Ania

We had booked and paid for a room with 2 beds. Check-in was supposed to be at 3:00 PM, but when we arrived at 7:00 PM, our room was still not ready! They told us we could wait 20 minutes while it was being cleaned, but we ended up waiting for an hour, only to be given a 1-bed room because our original room wasn't going to be ready anytime soon.
The next morning at 7:30 AM, a lady from the front desk knocked on our door, waking me up to tell us that the room we were in was supposed to be vacant and that we weren't showing up in their system! This was after they had literally given us the keys and everything!
Honestly, I have no complaints about the cleanliness of the place, but I truly paid for something I never received. Just as they expect us to be on time for check-out, they should honor their own times and requirements to provide a proper and timely
check-in!

Friends

2/10

Poor

28 Jun 2026

Marcus

You had to take your own garbage out, which is bad. Worst hotel I’ve ever been in.

Partner

10/10

Exceptional

25 Jun 2026

Glen

Great staff

Family

10/10

Exceptional

22 Jun 2026

Nelson

The room was very clean and easy access to the room. The property is very close to the casino and located in a quiet area.

Partner

8/10

Excellent

17 Jun 2026

Giacomo

Todo ok

10/10

Exceptional

16 Jun 2026

Glen

Great staff clean rooms
Best value

Family

6/10

Pleasant

09 Jun 2026

Jeff

Went down for the breakfast at 9:00 that was supposed to be served from 6:30 - 9:30 and it was closed down. The attendant was sweeping up and the chairs were put up on the table. No breakfast, No coffee.
The front desk person was not very friendly at check out. We won’t be going back.

Partner

8/10

Excellent

05 Jun 2026

Amalia

I didn't like the welcoming, front desk was very stressed, not having rooms ready for checking at 3 pm. Is already very late for checking, taking in consideration check out is that early at 11 am. We pay,is not for free with american dollars. But, check out was very nice, smooth and pleasant, I have to say. Thank you.

Partner

10/10

Exceptional

04 Jun 2026

Shonski

Always more to improve .. More People like the Elder Black woman and the Younger Black Woman in Housekeeping and Ms. DD the MANAGER for upfront. And If She isn't a manager then That's the area of improvement that Should take place with all 3 Women .. Promotion w/ A Rise! You'd Get your Money's Worth! Only if you have All 3 They Were and Are YOUR Power Team!!!!

Family

10/10

Exceptional

02 Jun 2026

Sandy

Room clean and bed comfortable.

Friends_and_family Friends

2/10

Poor

01 Jun 2026

TIM

There is no water pressure at all. Taking a shower was impossible. The bed was uncomfortable. The kitchen had better water pressure. The bathroom sink had no pressure as well. Very horrible accommodations.

10/10

Exceptional

28 May 2026

Tiara

Property was the best extended stay I’ve ever stayed in!

Family_with_children

6/10

Pleasant

25 May 2026

Jonathan

Great location to the hard rock casino! Good price for what you get. Only complaint was that the main entry and hallways messed like weed very badly. Staff was friendly and helpful.

Friends

6/10

Pleasant

24 May 2026

Vannak

location is great. The breakfast was bad. should be call breakfast. it was snack and coffee

Partner

10/10

Exceptional

23 May 2026

Nilda

Staff, clean room, air conditioning, parking

Family

2/10

Poor

18 May 2026

Alisha

Didn't get to stay because when we arrived the attendant informed me that my booked room a week in advance was booked to someone else because of the concert.

Friends_and_family Family

10/10

Exceptional

16 May 2026

Angiel

Great

10/10

Exceptional

16 May 2026

Anthony

Everything was great,especially the tube part,thanks.😎

Partner

10/10

Exceptional

13 May 2026

Jose A

Todo en perfecto estado limpio muy buena localizacion

Friends

2/10

Poor

11 May 2026

Richard

I was scheduled and paid for a room and when I got there they had no vacancies. I want my money back

Partner

2/10

Poor

10 May 2026

celestino

Worst experience with a hotel in all of my years of traveling Went to check in and was told no rooms available Was told they tried calling me all day to inform me but I had no missed calls or messages. I prepaid for the room in full a month before. The receptionist was beyond nasty and unapologetic. I will be contacting corporate and see if they even care about how their customers are being treated

Self

2/10

Poor

10 May 2026

Oscar

This place needs more efficient employees!!! Please do not book this place. I paid for a night and didn’t have an available room at 6:00 pm.

Partner

10/10

Exceptional

09 May 2026

mildred

Nice clean smelled the cleanness as you open the door.

Friends_and_family Family

10/10

Exceptional

04 May 2026

Lae

Pretty Clean Property.

Self

2/10

Poor

30 Apr 2026

marc

First bed was not clean find metal parts under the sheet from bottle cap and the bottom sheet was dirty. We sleep on top of the second sheet.
The floor was sticky not get clean .
The mattress and pelles was poor.
The wall light in bathroom was not working the TV also was not working but concierge came for restart it.
No continental breakfast at all except coffee and plastic bag muffin’s.. for the price we paid we give a 1 on 10.
We occupied the room 316.

We not complain to staff after the TV. We just know there for 2 night and never comeback again.
Sorry!

Partner

6/10

Pleasant

29 Apr 2026

Eddie

Ms. Will is amazing she is on top of everything, very friendly and takes care of you. Facilities are well maintain my only issue was bathroom fool odor coming from probably the toilet seal. Strong sewer odor have to keep bathroom door closed.

Friends_and_family Family

4/10

Poor

27 Apr 2026

Katharine

No soaps
Bathroom sink wouldn’t drain
Some Front staff not friendly

Family

4/10

Poor

26 Apr 2026

Loretta

Room had a very unpleasant smell. Bed sheets were dirty. There was dust everywhere and we found somebody else’s hair all over the room, even in the bed. We placed the bathroom mat and the bottom part got very dirty in seconds, revealing that the floor had not been mopped at all. The property is new and has well furnished rooms but unfortunately they lack proper cleaning.

Partner

10/10

Exceptional

25 Apr 2026

Alvin

Its was clean

Partner

10/10

Exceptional

22 Apr 2026

yolanda

Todo estuvo muy bien. Mi cuarto limpio. Lo unico malo fue que estuvo que esperar mas de 1 hora porque nohabian cuartos limpios. Por lo demas toto bien

Self

10/10

Exceptional

19 Apr 2026

Amalia

Just fine,clean and quiet

Partner

10/10

Exceptional

19 Apr 2026

Nissim

Excellent property, courteous staff & great location.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Glenda

Clean room,friendly staff

2/10

Poor

15 Apr 2026

Heather

I am writing to formally request a refund for my recent stay at Extended Stay America.

We arrived at approximately 7 PM and were unable to access the building because all doors were locked. Another guest had already been waiting for over 10 minutes, and we then waited an additional 15 minutes before an employee returned to the front desk to let us in. This created an unsafe and frustrating situation, especially after travel.

Upon entering the property, the experience continued to decline:
•The front desk employee was extremely rude and unhelpful
•Our room contained dirty towels upon arrival
•The TV did not have working channels
•The beds were extremely uncomfortable, covered in plastic, and made loud noise with any movement, resulting in very poor sleep
•The hallways were dirty and the property smelled strongly of marijuana

The following morning, when we went to get coffee, the front desk area was completely unattended and the lights were off. At that point, we felt uncomfortable and decided to leave the property before 7 AM.

Additionally, the advertised “complimentary breakfast” consisted of only a few packets of oatmeal, a granola bar, and a broken coffee machine, which does not meet reasonable expectations.

Overall, this stay did not meet basic cleanliness, safety, or hospitality standards. Due to these issues, I requested a full refund and was denied.

Do NOT stay here!

Friends

2/10

Poor

15 Apr 2026

michael

Most staff was nice. The one woman working the front desk was rude from the moment we came in. She made us leave because of my dog after she had already let us in the hotal. We spent 200 dollars on 2 night and didn't get our 2 nights . Shameful

2/10

Poor

14 Apr 2026

Jamil

I found roaches in my room alive & some dead

8/10

Excellent

08 Apr 2026

Ignacio

We like the safety policy in this property - front door locks in the evening and guests can open with their room key. Staff was friendly and accomodating and room was tidy and sheets/towels are fresh and clean.

Partner

2/10

Poor

03 Apr 2026

Isabel

I had a very disappointing experience at Extended Stay America Suites – Tampa – Casino Area. I drove over 2 hours to get there, arriving at the hotel around 1:00 AM, exhausted and expecting a smooth check-in after a long trip. Unfortunately, that was not the case at all.

When I got to the front desk, I was informed that the hotel was overbooked and they did not have a room available for me—despite having a confirmed reservation. Being told this in the middle of the night, with no prior notice, was incredibly frustrating and unacceptable.

There was little effort to provide a proper solution or accommodation for the inconvenience, which made the situation even worse. After such a long drive, the last thing anyone wants is to be left without a place to stay at 1 AM.

This experience completely ruined my trip, and I would not recommend this hotel based on how poorly this situation was handled. A reservation should mean something, and in this case, it clearly did not.

Partner

10/10

Exceptional

02 Apr 2026

Saturnina

From the front desk to parking to stay . Everything was perfect.

Partner

10/10

Exceptional

01 Apr 2026

Henrik

It’s good for the price.

Friends

8/10

Excellent

30 Mar 2026

Jasmine

Only downside of this hotel is there’s no breakfast and they promote that and the beds are horrible. My back hurts so bad from sleeping on the bed

Partner

6/10

Pleasant

29 Mar 2026

Leigha

Room was clean looking though floors were sticky

Family

8/10

Excellent

25 Mar 2026

Nancy

Great price & comfortable bed!

Partner

10/10

Exceptional

25 Mar 2026

tyna

.

6/10

Pleasant

23 Mar 2026

Osvaldo

Mm good for price but mm not many things

Partner

6/10

Pleasant

23 Mar 2026

Richard

They say breakfast, but its really just coffee, small muffins, and instant oatmeal pks. So I say, no breakfast. Rooms are ok, are smelled like bleach. Shower was good, sink was weak. Elevator was great. Nothing within walking distance

Partner

6/10

Pleasant

23 Mar 2026

debra

I wont stay here again. Fire alarm, no explanation. No remote, had to ask twice. No hairdryer , borrowed one from front desk. Comp breakfast was mini muffins.

Self

2/10

Poor

20 Mar 2026

Jason

Bloody sheets on bed ! T.V did not work .

Partner

4/10

Poor

18 Mar 2026

Aliyahna

When we checked in, we went to our assigned room and the key did not work. We had to go all the way back down to get the key fixed. Went back to the room, and we were given to a key to a room someone else was already staying in!!!!!!!!!! Absolutely insane, we walked into a room that was in used. Go back down to the lobby. Get the correct key and correct room number. This is the 3rd time us going back up. Check in took over 20 minutes. Finally get into the room. BOOM stains on the sheets. We call to get fresh ones but did not feel clean to sleep in the room. Next day, we went out to buy our own blankets. That same day, we are trying to get back into the hotel with our room keys…. we can’t get in. Oh so had to go back to desk to get our key fixed… LOL AGAIN!!!!!! Overall the first lady we had when we checked in was so nice and you can tell she was overwhelmed with everything she had to handle. Give her a raise. But I don’t now recommend coming here unless it is your absolute last place to stay in Tampa :)

Friends

10/10

Exceptional

18 Mar 2026

Wendy

Limited parking if you are a late check in like me... Ms. DD is always fantastic.

Self

10/10

Exceptional

15 Mar 2026

Jacqueline

Clean rooms and nice staff. A bit of a sketchy area however. Close to downtown Tampa that wasn’t super expensive.

Partner

10/10

Exceptional

13 Mar 2026

Tanya

The manager Sam is the best. Her whole staff is amazing. Rooms are clean

Family_with_children

4/10

Poor

09 Mar 2026

Craig

Room was clean staff was professional

Partner

6/10

Pleasant

08 Mar 2026

Nyimah

No extras in the room. No soap, lotion, etc. only one wash cloth. Pillows had stains on them. There were not any pillow cases on the actual pillow. The bed is like a college dorm bed. Makes every bit of noise when you move. This is the only hotel that looks decent to stay in for the price it was. It’s looks new, but it needs to TLC. only keyed entry which is nice. Receptionist was the best part of staying here. She was very professional and informative. Also, “breakfast” lasts about three hours. But only will have stuff to choose from within the first hour. Good stay if you just need a place to wash up and sleep.

Partner

10/10

Exceptional

04 Mar 2026

Larry

Yes

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Tervarious

Wasn’t a hot tub and yes WiFi was fast

8/10

Excellent

02 Mar 2026

Victor

Clean room and comfortable
But staff needs training They where rude

Partner

10/10

Exceptional

28 Feb 2026

Mekhai

Room was clean, staff was nice. The location is pretty decent as well.

10/10

Exceptional

27 Feb 2026

Jimmy

Great place to stay

Family

4/10

Poor

27 Feb 2026

Frances

This property seemed new

8/10

Excellent

24 Feb 2026

LaTonia

The staff was wonderful.

Friends

6/10

Pleasant

23 Feb 2026

Linda

Room was clean. Bed was small. Heard doors slamming all night

Partner

4/10

Poor

22 Feb 2026

Shane

People smoking Marijuana in rooms woke up to it lingering into our room

Friends_and_family Family

6/10

Pleasant

20 Feb 2026

Amanda

Low water pressure, bed by the window is very uncomfortable has a dip in it. I was looking for a wash cloth for the dishes I had to used one from the bathroom. I stayed here just because of the kitchenette.

Self

8/10

Excellent

17 Feb 2026

Erica

The hotel is new and the rooms are very clean, but the room doors slams so hard and loud it would scare you if you are sleeping. Great location it’s near everything malls, casinos and the port.

Self

10/10

Exceptional

16 Feb 2026

Akeem

Clean room

6/10

Pleasant

15 Feb 2026

Rachael

The room was clean, check in was easy, and the location felt safe. Those were the positives. We waited for 20 minutes for someone to come to the front desk to check us in after we arrived. There were internal issues that day so they had to move us to a different room because the one we rented hadn’t been cleaned. That’s fine. No issue from us. But they didn’t register they changed the room so we got a knock the next morning asking why we were in there because the room was supposed to be empty. The room was clean but maybe due to the location it was incredibly bright and just had mini blinds and no blackout curtains so it was like sleeping with a lamp on. The bed was uncomfortable and you should bring your own pillows. Needless to say, I didn’t sleep much. I won’t stay there again but the location is close to everything so it’s sad that I won’t stay there again since we do this same trip every year. We wouldn’t have tried it except our normal place was booked by the time I got around to making reservations so we had to branch out. I won’t make that mistake again.

Leisure Partner

8/10

Excellent

12 Feb 2026

Beverly

Staff was courteous, the bed was horrible.

8/10

Excellent

12 Feb 2026

Mark

New clean building. Helpful staff. Poor on amenities and sound proofing between rooms.

Friends_and_family Family

6/10

Pleasant

11 Feb 2026

Lisa

Staff was great this time. This hotel is quiet and close to the casino, which is great. There could be a little bit more attention paid to cleaning the rooms. There were some dirty marks as the floor in the bathroom and some debris in the corner of the room.

Leisure Partner

6/10

Pleasant

06 Feb 2026

Leah

Beds are not the most comfortable cheap mattress towels are stained, the blinds in the room are not enough the light outside shown very bright in the room. No extra mirror in the room except in the bathroom. My room key didn’t work next day when I stayed 2 days.

Business Family

10/10

Exceptional

04 Feb 2026

Wendy

Easy check in after hours and room was VERY clean. I will stay here again!

8/10

Excellent

03 Feb 2026

Kimberly

Check-in staff was nice, room was mostly clean, but I could see some minor areas where improvements can be made, which was mainly to the sweeping of the floors. Overall, we would stay again at this location.

Leisure Family

6/10

Pleasant

02 Feb 2026

adina

Yes

2/10

Poor

26 Jan 2026

Scott

No room was available

4/10

Poor

24 Jan 2026

Troy

Bed frame was squeaky and flimsy . No housekeeping in 3 days . Breakfast “on the go” is basically a coffee counter. Wouldn’t pay more than $75 max Good easy parking

Leisure

2/10

Poor

21 Jan 2026

Carleen

The room had no shower curtain, no curtains, no dishes, no silverware, no coffee maker, no glasses, no cups, no chair to relax in, only 2 cafateria style chairs. No beadspread, only a sheet and a blanket. The bedframes were very, very noisy. There was nowhere to put your suitcase to unpack. The TV was not set up to use.

2/10

Poor

19 Jan 2026

Harold

Got there, nice person but very slow at front desk. 2nd floor room, neither card key worked. Back down slow elevator, she gave two more keys. Got up to the room, cards worked, but the room had not been cleaned from previous occupants. Beds used, trash laying around, towels on floor, etc. BACK DOWN AGAIN, new room assigned next door room. Got up there, KEYS DIDN'T WORK! Housekeeping had been watching all this from down the hall. She called down to front desk. Front desk came up with new cards, they worked. All this after 1 hour wait at terminal for car rental pickup. Get to car rental, we were 35th in line, it was just a bad day, this did not help. In the morning, their \"Breakfast \", at 6:30, only 1 muffin looking thing was there. Hmmmmmmmmmmmmm!

Friends_and_family Friends

2/10

Poor

18 Jan 2026

Vilma

When I went to check in they said they don’t have rooms available,even the I got my reservation number

10/10

Exceptional

16 Jan 2026

Nick

The staff was super friendly, courteous, and helpful

Leisure Family

4/10

Poor

15 Jan 2026

Lisa

Arrived at hotel at 2:40 and was told check in was 3:00. Went back into hotel at 2:53 and was told again that check in was at 3:00. Person working at counter stood behind the counter, hunched over playing on their phone. Then at 3:00 told me I could check in. The room was ready so that wasn’t the issue. I have never encountered this before and won’t be staying at this hotel again. No blow dryer in room and none available at the front desk. Fridge was full of food and not emptied out when room was cleaned and floor in kitchenette needed to be swept.

Leisure Family

10/10

Exceptional

12 Jan 2026

Sheila

The staff was great at check in. Everyone was very friendly.
We had a very modern room and it was very clean and comfortable.

Leisure Family

10/10

Exceptional

09 Jan 2026

Sylvia

Clean room.quit , staff was excellent

Business_and_leisure Family

10/10

Exceptional

09 Jan 2026

Sylvia

Staff was very nice place was quite an clean

10/10

Exceptional

05 Jan 2026

Melanie

Friendly staff, clean facility

Partner

4/10

Poor

02 Jan 2026

Bruce

We did not have any breakfast. Also there was no sheet under our blanket no extra blankets so I wouldn’t recommend.

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Teresa

First impression is the best impression and the representative who checked me in was so pleasant. She actually made me feel so welcome and I was a late check-in. I did mention to her that Fairfield has become one of my favorite hotels to stay when I’m in the Tampa Bay area.

10/10

Exceptional

01 Jan 2026

Leslie

Genesis was very nice and polite

Leisure Family

10/10

Exceptional

01 Jan 2026

Joseph

Nice and clean room with everything you need to sleep for a night.also has a stove/microwave and big refrigerator

Leisure Family_with_children

8/10

Excellent

31 Dec 2025

Michael

For the most part, this place is pretty clean and fresh. My only complaint is the hockey game that started at 8am in the room above me. Either tha tthet

10/10

Exceptional

31 Dec 2025

Natanael

yes

4/10

Poor

30 Dec 2025

gladys

The hotel was good, but the breakfast was poor. They have only muffins and oatmeal, coffee, and water. Thank you

Friends_and_family Family