Name: The Capital Menlyn Maine
Address: 194 Bancor Ave, 194, Pretoria, 2196, ZA

6/10

Pleasant

28 Apr 2026

Catherine

Clean room. Limited gym facilities. Inattentive staff. Limited room service menu options.

8/10

Excellent

27 Apr 2026

Janine

Spacious rooms, close to restaurants etc.

Partner

8/10

Excellent

08 Dec 2025

Vinay

Very friendly and helpful staff. Nice rooms. The only thing that could be better is not relying on QR codes etc to order food etc (especially when the QR codes don’t contain all the necessary information) so have a back up with printed copies in each room etc.

Business Self

10/10

Exceptional

09 Oct 2025

The gospel church of powe

It was are mazing clean room friendly staff and nice meals in room service.

Business

8/10

Excellent

08 Sep 2025

Mpho

Nice quiet place

Self

10/10

Exceptional

24 Jul 2025

Dawn

I enjoyed my stay. This is the second time I stayed at the hotel within the last 3 months. I ordered room service twice and each meal was delicious. I had a one bedroom suite with balcony. Very comfortable. Would stay again.

Business

10/10

Exceptional

10 May 2025

Dawn

Great location. Staff were excellent. Room was immaculate

10/10

Exceptional

01 Apr 2025

Sonia

They were amazing , friendly , helpful and amazing 5 star hotel. Will definitely come back.
Thank you for making my trip a memorable one. I came to celebrate my Moms 90 th Birthday. When she came to visit your staff was so kind and helpful .
God Bless each one

Leisure Self

10/10

Exceptional

25 Mar 2025

Dawn

I enjoyed the kindness kd staff

10/10

Exceptional

05 Mar 2025

Cedrick

Nice clean hotel. Friendly staff. Excellent location.

Partner

8/10

Excellent

03 Mar 2025

Alan

Comfortable and quiet overnight stay

Very comfortable overnight stay to ensure a show at a nearby venue. The room was comfortable, quiet and well maintained.
We were surprised that the hotel car park was full and we had to park further away, which was inconvenient with bags, but this was our only inconvenience.

Partner

8/10

Excellent

15 Feb 2025

Anton

The hotel is conveniently located and has a really nice shopping center plus restaurant area on the ground floor. The reception staff were really well trained and great customer service. However the room was not spectacular and the housekeeping were casual, sometimes seated on the floor in the hallways, and often left vacuums and other cleaning equipment just laying on the floor for extended periods.

10/10

Exceptional

03 Feb 2025

Deborah

Great stay in Menlyn

We have stayed here many times and love the hotel, especially the one bedroom apartments that have a washing machine and dryer. Staff are always helpful and friendly, underground parking is great and it's in a super convenient location.

Friends_and_family Family

10/10

Exceptional

13 Jan 2025

Emmanuel

The capital feels like home away from home!

Leisure Partner

10/10

Exceptional

10 Jan 2025

Andreas

Good accommodation in Menlyn

Lovely unit linked to a small shopping mall. Efficient and friendly staff.

Partner

8/10

Excellent

20 Dec 2024

LInda

Nice!

10/10

Exceptional

04 Sep 2024

DeWet

The staff were amazing

10/10

Exceptional

23 Aug 2024

Reed

An exceptional corporate hotel, perfectly situated in a bustling shopping area with everything you need within reach. The nearby restaurants and nightlife make for a thoroughly enjoyable stay. The room was spotless, the staff was professional, and the accommodations were incredibly comfortable and quiet.

Leisure Self

10/10

Exceptional

15 Aug 2024

Michael

Nice Hotel

Great check in, room was spacious bathroom was nice, though they only offered one shower towel, they do offer complimentary bottle water and a mini fridge, Overall, it’s a nice hotel, in a nice location

Business

10/10

Exceptional

03 Aug 2024

Joshua

Easy of everything

10/10

Exceptional

09 Jul 2024

Mark

Capital Menlyn Maine

A sqqtunning hotel in an excellent location. The room and the hotel in general is near spotless, and the exterior and surrounding plaza clean and welcoming with a number of restaurants immediately outside of the hotel entrance doors.

Business

8/10

Excellent

18 Jun 2024

Keith

I was there for less than I night, but only issues I experienced was, clogged sink and show leaking water across the entire floor,

Leisure Family

8/10

Excellent

27 May 2024

Verified traveler

Nice hotel. But can I get a towel?

The hotel was very nice and very well kept. The buffet breakfast everyday was good but I did get tired of the food after so many days staying at the hotel. One thing I did not like was that washcloths were not given unless asked. And when asking for a new washcloth, the dirty washcloth had to be turned in. It was such a a weird situation. But other than that everything else was great and there are a lot of good restaurants just steps away from the hotel. I would stay there again but I would bring my own towels!

Business

8/10

Excellent

16 Apr 2024

ALLEN

.

Leisure

10/10

Exceptional

05 Feb 2024

Mariska

Check-in and staff was great. Room clean and modern

Leisure

8/10

Excellent

04 Jan 2024

Stuart

AWESOME LOCATION FOR GOOD VALUE HOTEL

A very pleasant stay in a great location in Menlyn Maine - surrounded by eateries and shopping options and right next to Sunbet arena and casino and entertainment complex - but cheaper than those Hotels. Spacious rooms and pleasing pool area - I do however feel that the overall property could be better maintained and that some of the areas are very clinical - the Hotel lacks a warmth and the décor could be improved. Staff were friendly and I felt safe and comfortable here, so I would definitely recommend.

Friends_and_family Friends

6/10

Pleasant

18 Dec 2023

Olivia

We arrived for check-in at 14h45 and the room was not ready. When we got to the room, the beds were not twin beds as requested. Apart from that, all was good

Friends_and_family Family

8/10

Excellent

10 Dec 2023

Celeste

Nice location
Quiet
Very nice internally

Business_and_leisure

10/10

Exceptional

30 Nov 2023

Simon

Had a great stay, thank you. Staff were all fantastic, location was brilliant and an all round pleasant stay.

Business

8/10

Excellent

13 Nov 2023

Karin

Stay was pleasant enough, thought it was a bit overpriced for what it was. Tried to check in 1 hour earlier and receptionist did not even look to see if my room was ready, just said come back after 2. Loved the location and surrounding restaurants

Friends_and_family Family

10/10

Exceptional

13 Nov 2023

J M

Fantastic overnight stay

Great and comfortable stay.

Partner

10/10

Exceptional

30 Oct 2023

Mariska

Check-in was quick and easy. Staff friendly and room was clean and neat.

Business_and_leisure Partner

4/10

Poor

21 Jun 2023

Francheskie

The front office staff at this property, as many other Capital properties, is not customer service oriented. They do not return phone calls, they do not read, follow up, or respond to emails from their guests and less than timely even when you call and speak to them. When making the booking I requested a no feather room because of an allergy and the request was not granted. I followed up and nothing was done.
They have ONE dining option with a limited menu that is Asian, so no common room service items on their menu.
The porters, house keeping, and other hotel staff are lovely.
An overall comment on the Capital’s way of doing business: the issue of not creating a credit account or even being asked about creating a credit account is inconvenient.

Business Self

10/10

Exceptional

08 May 2023

Emmanuel

Impressive

Leisure Partner

10/10

Exceptional

08 Apr 2023

Kyle

We stayed in an apartment. It had a nice kitchen. The location was very convenient. Staff were all very friendly and helpful.

Business Family

10/10

Exceptional

12 Oct 2022

Chelsea

Nice hotel with excellent apartments. Spacious, modern and trendy. Loved that the apartments had Netflix and a washer and dryer! Fantastic restaurant on premises.

Business Self

10/10

Exceptional

25 Sep 2022

Joel

Good hotel option

Perfectly fine hotel. The restaurants nearby are a convenient and good. There are just as good hotels in Pretoria for half the price. The lighting in the bathroom was poor.

Business

10/10

Exceptional

27 Aug 2022

Andrea

Can’t wait to return!

Everything was excellent! Location, hotel, staff, food and kindness. Can’t wait to
Come back!!

Business

10/10

Exceptional

09 Mar 2022

Elsabe

Wonderful stay.

Leisure Family

10/10

Exceptional

28 Nov 2021

Hermiena

Very nice hotel with excellent location

Friends_and_family Family

10/10

Exceptional

03 Sep 2021

Olayinka

Honestly good

We really enjoyed our stay and the environment was so clean and nice.

Partner

4/10

Poor

22 May 2021

Verified traveler

the property is overrated. Waiting too long to be checked in. No room service. the cleaning chemicals are too strong and cause health problems

Business Self

2/10

Poor

19 Nov 2020

Mark

Menlyn Main

Aircon in the room didn’t work. We reported it but nothing was done. Had people in the car park below us playing music from 5am and security did nothing about it.

Business

2/10

Poor

16 Nov 2020

John

No value for money, is xtremely bad experience

Very very bad

Partner

4/10

Poor

04 Jul 2020

Eben

HOTEL BLAMING EXPEDIA

I booked through hotels.com - including breakfast. The next morning when I asked where to go for breakfast reception told me no breakfast is served, it should have been delivered to my room. Then the lady said I booked through Expedia and not directly with the hotel, thus the confusion. My point is Expedia act as an agent on behalf of the hotel not other way around, they are not my agent, I did not sign an agency agreement with them the hotel did. Anyway I said I am not interested in their excuses so they've send a pathetic breakfast for one (although we were two) to the room. No coffee, no juice. It consisted out of one egg/spinach quiche, potato and two pieces of dried out beef sausage. Its simply an insult for what I've paid. Not acceptable unless booking.com or expedia sort this out in a satisfactory way I wont make use of their service again in future. It was a complete rip off

Business

10/10

Exceptional

09 Mar 2020

Verified traveler

Amazing

Absolutely love this hotel and its location. So much to do in the area with a lot of amazing restaurants

Business

10/10

Exceptional

23 Jan 2020

richard

Up to the very best world standards.

Friends_and_family Family

10/10

Exceptional

01 Jan 2020

Rugheimer

New decade 2020

Celebrated New Years 2020! Hotel centrally located close to restaurants and night life.Close to Barnyard theatre to watch shows.Room comfortable with all amenities thank you for brilliant stay

Partner

8/10

Excellent

18 Nov 2019

Gerrit

Great stay with some reservations

This really is a good place to stay since it is within walking distance of offices, restaurants and shops and all very attractive. My only gripe is tht the area often hosts events which can be quite noisy. This is fine during the day, but not at 07:00 in the morning.

Partner

10/10

Exceptional

27 Oct 2019

Pamela

Home Away from Home

This property provide excellent customer service and amenities

Business

10/10

Exceptional

14 Oct 2019

Willem

Amazing hotel

Fantastic properfy. Spacious rooms, clean and friendly staff. Lots of restaurants and shops within 1 minute walk. One of the best.

10/10

Exceptional

07 Oct 2019

Mario

Had a lovely stay staff was friendly and rooms very clean

Friends_and_family Partner

8/10

Excellent

05 Oct 2019

Verified traveler

Close to shops and restaurants all in the same location

Business

10/10

Exceptional

01 Oct 2019

M

great hotel i liked the location convienient to bars and resturants

Business

10/10

Exceptional

20 Sep 2019

Verified traveler

The location is great, Im just not too sure the value for money is that good. My experience was really great, and cant complain about anything beside for the fact that initially we were put on the side by the swimming pool and the music was so loud we could talk to each other, however they did assist and move us to another room which was so much better.

Leisure Partner

6/10

Pleasant

01 Sep 2019

Verified traveler

I like the spacious room but the lights in the room are quite dull. Provide not enough towels, need to request for it.

Leisure Family

6/10

Pleasant

15 Jul 2019

INTEN

6f the equipment big noise

8/10

Excellent

04 Jun 2019

Verified traveler

modern, clean and spacious rooms. Conveniently located.....

Business Self

8/10

Excellent

20 May 2019

Verified traveler

Staff lovely. Great location. Would stay again. Recommended.

Leisure Family

10/10

Exceptional

20 May 2019

Suzette

Stunning accommodation

It was absolutely wonderful from the great service at check, friendly staff, stunning apartment. We will be back on a regular basis

Partner

10/10

Exceptional

23 Apr 2019

Verified traveler

It was close to other facilities e.g. shops.
The staff were very polite and helpful.
Good room services
I forgot to change the do not disturb sign so the room was not cleaned for 2 days. MY FAULT!
Overall we had a great time!

Leisure Family

6/10

Pleasant

22 Apr 2019

Alex

good for business but not for family stay

1) Price excluding breakfast, and breakfast costs R210/ppand
2) Requested for 2 rooms with connecting door and was told it's not available and placed in 2 rooms next to each other. But after i entered my room, I found out there's a connecting door to the other room.
3) The room I stayed has got faulty shower door.
4) when i tried to get to the plug underneath the desk next to the bed, i touched a sticky and disgusting unknown stuff.
In general, it is overrated in your website.

Family

10/10

Exceptional

22 Feb 2019

Verified traveler

Excellent High Spec Hotel for Business or Pleasure

Classy hotel with excellent amenities both in hotel and within the immediate mall complex. Standard rooms are well presented to a high spec. Customer service is also top notch. Will definitely stay again on my return.

10/10

Exceptional

18 Feb 2019

Odd Magne

Brilliant Location for visiting Sun Arena.

Partner

10/10

Exceptional

17 Feb 2019

Kobus

Super convenient when you have show tickets for Sun Arena - great restaurants and shops around the hotel

Leisure Partner

8/10

Excellent

23 Jan 2019

Verified traveler

Very helpful front desk staff, nice location, clean rooms, useless minibar(just water inside)

10/10

Exceptional

22 Jan 2019

Glenn

GREAT STAY!!

This was my first time staying in the Pretoria area and I must say I was thoroughly impressed. The Capital Menlyn Maine was an excellent hotel from check in to checkout. I stayed in the 1bedroom apartment. Luxury amenities, great light closeout curtains. Plenty of space. Great refrigerator that produced cubed and crushed ice and water. That was a great benefit. The king size bed was also a great addition. The staff was friendly and beyond accommodating. Security was up to par and my comfort and safety was never a question. This hotel is in a new bustling area which makes everything you need extremely accessible. It's literally a 4 min walk to the casino and shopping and a bunch of restaurants. I usually stay in Sandton at Radisson but no longer. The Capital Menlyn Maine is my new preferred hotel of choice. Thanks for the great stay. I look forward to coming back.

10/10

Exceptional

21 Jan 2019

Verified traveler

Very comfortable room in an excellent location. A wonderful selection of restaurants right in the complex!

10/10

Exceptional

30 Dec 2018

Verified traveler

Home away from home

It was awesome. Great vibe, lovely people and the room is so cozy...feels just like.home!

8/10

Excellent

24 Nov 2018

Verified traveler

Great location and restaurants nearby. A few things I wouldn't have expected for the quality/rating of this hotel. For example, room service calling my room early in the morning on a weekend to see when I wanted my room cleaned (I had the do not disturb sign on the door and they woke me up when they called). It's very difficult to charge room service or the restaurant to your room--they have to confirm with the front desk each time to make sure you've pre-authorized expenses to your room. The pool was very murky and uninviting.

10/10

Exceptional

14 Nov 2018

Andy

We had an excellent stay. Taking Uber is very convenient. The big mall is nearby. The only problem was that our card did not always work, so we had to replace them many times.

Family

10/10

Exceptional

14 Nov 2018

Anton

Convenient

This hotel is right on top of some great restaurants, a gym and a pool area.
Unless you have business, you don’t have to get in your car 😊

Partner

8/10

Excellent

18 Oct 2018

Johann

Location perfect. Nice clean hotel. Enjoyable stay.

10/10

Exceptional

21 Sep 2018

Verified traveler

nice hotel with restaurants and shopping attached

I was in a hotel room, not an apartment. My room was clean, not much of a view due to the construction nearby, but I didn't hear any noise from it, so no issues there. There was a good-sized fridge as well as a kettle and coffee/tea/chocolate. My only quibbles would be that there was no microwave in case I'd wanted to heat some food bought from one of the grocery stores conveniently located next door, and that the coffee/tea weren't always completely refilled each day. Very minor things that don't affect the quality of my stay. Parking situation was good - garage with attendants. Gym was on the level of the parking garage, which wasn't ideal, but it was adequate.

8/10

Excellent

17 Sep 2018

Leon

Good service and stay

Clean and very helpful and friendly staff.

Partner