Radisson Riviera Panama

10/10

Exceptional

07 May 2026

Peter

We had a wonderful stay! The hotel feels fresh and modern, and the cleanliness is top-notch. What really stood out, though, was the staff—they were so welcoming and helpful throughout our trip. We’d recommend this place in a heartbeat

Partner

10/10

Exceptional

03 May 2026

Saro

Been here many times , never let me down , very kind staff clean rooms , excellent as always

Family_with_children

6/10

Pleasant

30 Apr 2026

Martin

The room needs attention, we received it without towels, the TV was not working right, and the front desk do not answer the calls.

Family_with_children

10/10

Exceptional

29 Apr 2026

Thaenujhan

Really enjoyed the stay, Breakfast was great. Only thing was the slightly bumpy 20 min ride to the resort from the main road.

Friends

8/10

Excellent

25 Apr 2026

Hunter

Place was great overall. Pool is very large. The rooms are great, all with balconies facing the ocean and kitchenettes well equipped. There is a little store next to the hotel which is great for snacks and even food to cook in the kitchenettes. Not too expensive either.

The staff are nice but not very helpful. I connected with them through WhatsApp and I was then handed off to the “experience manager” who took 3 days to respond and then was not very helpful after that either. We were staying as a surprise for my girlfriend’s birthday, I told the front desk and experience manager via WhatsApp and asked if there was anything small that we could arrange for her birthday. I was presented with only one option which was a very expensive private dinner on the beach. After I said that I couldn’t afford that there was nothing else. No little chocolates on the pillows, no card on the bed, or voucher for a free cocktail. No one even said happy birthday to her when we were checking in or eating dinner in the restaurant on the day.

They were there to help when you needed them but they really didn’t seem interested in doing much beyond the bare minimum. (Other than writing happy birthday on the plate after I told them it was her birthday again and ordered dessert).

Overall beautiful resort, slightly hard to get to, and average service experience.

Partner

8/10

Excellent

15 Apr 2026

Jean

Breakfast was ok, and ac was good

8/10

Excellent

13 Apr 2026

alex

Clean, new property. Breakfast sufficient. Restaurant ( only one) for dinner is way overpriced.

Partner

10/10

Exceptional

10 Apr 2026

Saro

Great stay overall. Clean rooms, friendly staff, and a relaxing atmosphere. The restaurant was excellent with fresh, well-prepared food

Family_with_children

8/10

Excellent

09 Apr 2026

Mario

Excelente opción en Playa Caracol

Partner

10/10

Exceptional

01 Apr 2026

Maziah

Great and lovely place!!! The staff was so helpful even when I had some water temperature issues it was a great stay, if you’re looking for activities as a solo traveler maybe try another resort since most of the excursions you need more than 1 person.

Self

10/10

Exceptional

31 Mar 2026

JOSE

nice place to stay

Business

10/10

Exceptional

31 Mar 2026

JOSE

Nice Place for be in family. The area is under construction!!

Business

10/10

Exceptional

27 Mar 2026

Adrianys

Nos encantó!

Family_with_children

6/10

Pleasant

23 Mar 2026

SASHA

This hotel has a great beach location. Although we couldn't go into the ocean because of jellyfish allegedly. The sea is best for surfing and water sports not so much relaxing. Pools were fine. The rooms were in need of repairs, first room we found mold and they didn't move us until the next day. Second room was better but showers were leaking, air conditioner smelt of mildew. There is only one restaurant and the food was good but the service was slow, the server had to come back many times to re-take our order. Generally staff was friendly. due to the rooms I wouldn't stay here again, I would probably rent an Air B&B in the area instead next time.

Family_with_children

8/10

Excellent

22 Mar 2026

Gordon J

Didn't use the spa. Thr air-conditioner was fine

Partner

2/10

Poor

19 Mar 2026

Dane

On our way to check in to the Golden Frog (30 minutes away), I was met with an email that they did not have a room available. This reservation was made 6 weeks before we arrived in Panama and confirmed via email with confirmation number. This is very unprofessional way to do business. I would caution anyone booking a reservation to be very wary and have an alternative plan. I was offered a lunch for compensation. What a joke!

6/10

Pleasant

18 Mar 2026

Marcela

The staff was excellent specially the restaurant and all areas of the pool. The room was a bit dirty. I had to ask for the toilet to be cleaned before I could used it.

Family_with_children

10/10

Exceptional

15 Mar 2026

lianet

We enjoyed our stay here from our arrival to our departure. We didn’t spend a lot of time on the beach because the waters are not kid friendly and is extremely windy. There were many surfers and very few swimmers. However the hotel has an excellent pool and many spots on the beach where you can sit, play and hangout and still enjoy the ocean view.

10/10

Exceptional

07 Mar 2026

MONIKA

We loved our stay there. It was an amazing property with friendly and helpful staff.
The expansive pool was great for adults and kids. The breakfast was exceptional. Incredible attention to detail throughout the property.

10/10

Exceptional

06 Mar 2026

Randy

Great staff. Feee upgraded room and the best views in all of Panama.

Partner

10/10

Exceptional

06 Mar 2026

Nicholas

Check all the boxes for this property. Everything well done by staff in all areas. Very family friendly. I was a solo guest for 3 weeks. There is something there for everyone. Pool area, beach, spa, gym & common areas well maintained & clean. Also very safe with watchful eyes of security & mgmt. Got to know some of the staff. Andrea, Yusarra, Idanis, Efrain, Luis, Georgi, Daniel Surf Shop & Senor Dee with Block Security. Made longer stay reservations for next year before I left. Pool water quality was excellent. It is the best staffed & managed property you will find. Nicholas

Self

8/10

Excellent

03 Mar 2026

Sandra Von

Great location, nice view, friendly staff, great breakfast buffet.

Partner

10/10

Exceptional

28 Feb 2026

Jorge

Everithng was exceptional!!

Partner

10/10

Exceptional

25 Feb 2026

Alejandro

Everything was good recommended 👌

Family_with_children

10/10

Exceptional

23 Feb 2026

Colin

Rooms were clean and modern, staff was friendly and accommodating. Wish there were a couple more restaurant options but I’m sure as the area develops further that will happen.

Partner

4/10

Poor

21 Feb 2026

Melissa

Room was very small. Not suitable for a family of four. Not sure why the larger suites only accommodate 2 people. Both listed as 420 sqft which is not accurate. Would not have booked knowing how tiny the room was. In poor shape for being a new hotel. Very little shade spots during the day. We did like the pool. Temperature was warm. Breakfast was ok.

Family_with_children

8/10

Excellent

20 Feb 2026

Heidi

Clean room, staff, amenities were great

Friends_and_family Family

6/10

Pleasant

15 Feb 2026

Alejandro

The room was fine and a great view. The issue for us was the quality of the bed. Extremely soft and not firm enough. The shower was very small and too much water seepage on the floor. Perhaps a drain in the floor would help or better seal to prevent water from wetting the floor.

Leisure Family

8/10

Excellent

14 Feb 2026

John

Very clean room. Ocean view was excellent. Friendly staff.

Partner

4/10

Poor

05 Feb 2026

todd

Bed and room were at best 2 star

8/10

Excellent

01 Feb 2026

Eliahu

Could be even better if not the policy to give the lower quality rooms to Expedia costumers

Leisure Family

2/10

Poor

30 Jan 2026

James

We had problems from the time we checked in. Dirty room, shower filthy with a hair elastic in soap holder. Took 5 hours to get them to help fix ac. Requested extra pillows first night twice and never received. Second day bedroom blind broke and after multiple attempts they were not able to fix so lived with blackout blind down. So much for the view. Room did not have a coffee maker or kettle like in advertising. No hot water on third and fourth day. They had to send in maintenance to repair shower faucet. Bathroom vanity was missing one handle. Sent an email to hotel about how unhappy we were. No response. Met another woman who had checked in same day as us and had also prepaid for the week. She decided to leave after one day for similar problems as us. So much potential in this hotel being squandered. It’s a beautiful beach.

Leisure Partner

10/10

Exceptional

21 Jan 2026

Priscila

Nice staff and Nice place

10/10

Exceptional

21 Jan 2026

Theresa

This is a wonderful four-star hotel and a very comfortable place to stay.
Pros: Our room included a small kitchenette with a microwave, burner stove, plates, and cups. The bedroom was a great size with a separate seating area, and the bathroom was very nice. We also had an ocean-facing room, which was beautiful.
Our stay included free breakfast with a buffet offering many options — something for everyone. Coffee and juice are included; specialty drinks like cappuccinos or lattes cost extra.
The staff was excellent throughout the hotel. Everyone was friendly and helpful. I even got locked out of our room when the key card stopped working, and a maintenance staff member noticed, investigated the issue, replaced the battery, and fixed everything quickly. Great service.
We stayed four days. The weekend was a bit busier but still pleasant. Weekdays were incredibly quiet, peaceful, and relaxing.

I visited the spa twice. The facial was nice, but the body scrub was disappointing. The provider seemed inexperienced, the room didn’t feel properly prepped, and there was no clear menu. I also expected a massage with the lavender scrub, which didn’t happen — possibly a translation issue.

The main restaurant was excellent. We didn’t try the grill due to crowds. The sushi kiosk was disappointing — the rice was crunchy, which hopefully was just a one-off.

Overall, a great place for couples or families. Diverse guests, welcoming atmosphere, and I would definitely recommend staying here.

Leisure Partner

8/10

Excellent

17 Jan 2026

JAVIER

The place looks like new. Everything clean. The view of the beach from the room is something I enjoyed. You can actually see the beach from the bed since the room has sliding glass doors. And you can hear the waves while sleeping. The room for improvement is in the restaurant where they serve the breakfast: it is too small and it is understaffed considering the amount of hosts they had at the time.

Self

6/10

Pleasant

09 Jan 2026

Tristan

The good: rooms, gym facilities, friendly staff, & location.

The bad: long wait for room, spotty, WiFi, mostly unfinished, very poor food execution, understaffed/poorly managed.

Leisure Partner

10/10

Exceptional

06 Jan 2026

Walter

Great place to stay and relax

Partner

2/10

Poor

02 Jan 2026

Tanya

The only good thing about this resort is the beach. The food and customer service is horrendous. The resort is in a desolate location. The road to the resort is poorly paved and filled with potholes. It was like driving in the jungle. Once at the resort, you are relegated to a single restaurant. The food is horrible and customer service is awful. I do not recommend this place.

Leisure Family

8/10

Excellent

02 Jan 2026

Stewart

Overall very nice very isolated transportation was very limited couldn’t get an uber.got locked out of our room
Took 6 people and over 2 hours to get it opened good thing we didn’t have a flight to catch

Leisure Family

8/10

Excellent

01 Jan 2026

Gina

No towels on rooms, faltaba shampoo papel higienico .
Buenas instalaciones.
Calle en muy mal estado para llegar al
Hotel

Friends_and_family Family

4/10

Poor

30 Dec 2025

Deomattie

This property is not ready for guests. The access road was narrow, pothole-filled, requiring constant maneuvering around oncoming vehicles.

Upon 6pm arrival, our room wasn’t ready. Once accessed, we found a broken window shade and key cards that repeatedly malfunctioned, requiring multiple front desk trips throughout our stay.

The dining situation was unacceptable. The first night, severe understaffing left guests waving hands and walking up to servers trying to get food. When it arrived, it was unseasoned or overcooked. The second night, the regular menu was unavailable, only a $35 Chinese buffet. Each subsequent night, despite daytime assurances, we encountered limited menus or mandatory buffets. Most guests resorted to ordering hamburgers, chicken tenders, or plain spaghetti. Resort guests shouldn’t be reduced to children’s menu items.

Beach facilities were inadequate, no shade or umbrellas, low towel supplies, and staff prohibiting us from using towels for shade. The market didn’t even stock sunscreen.

We endured constant construction noise (drilling and banging) until 7pm daily, making daytime relaxation impossible and delaying restaurant opening.

To be clear: individual staff members were genuinely kind, doing their best under impossible circumstances. These failures result from chronic understaffing and under-resourcing by management. This property needs to pause reservations until they can deliver basic hospitality.

Leisure Family

6/10

Pleasant

29 Dec 2025

Norbert

Room wasn’t ready until 7:30pm and even then it was not what we booked and had dirty towels on the floor. No comp offered for the delay or putting us in a room we hadn’t booked and floors away from family. Next morning I asked for the dirty towel to be replaced. Never happened until we left.

Restaurant service beyond slow and the buffet dinner we had to get one night because of “limited à la carte” was beyond subpar.

Breakfast was great and so are the views.

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Saro

This is not my first time staying at this hotel, and once again it did not disappoint. The rooms were spotless, just as I’ve always experienced. The staff are truly the golden point of this place—kind, professional, and always welcoming. The beach was clean and well maintained, and the food was excellent. Consistency like this is rare, and that’s why I keep coming back. Highly recommended.

Leisure Family

10/10

Exceptional

14 Dec 2025

Juan

Beautiful beach view and magnificent landscape. 3 days of great breakfast, buffet as offered, next days a just average cook to order breakfast. Room furniture as new. Restaurant people needs to be trained, way too long for service and very often wrong orders taken, sometimes a smile can be nice. Do not disturb tags need to be added. To highlight the nice attitude of Cielo and Josselin in customer service.

Leisure Family

8/10

Excellent

16 Nov 2025

Maria Cristina

Excelent stay for my family of four.Great restaurant, fast and delicious! We enjoyed the Karaoke night and the fire pit, My room was pretty small compared to others that reserved for only two people.
It will be great to have 2 queen beds instead of full beds.

We coincidentally stayed during a surf competition and really enjoyed it. Great Place.

Leisure Family

10/10

Exceptional

28 Oct 2025

Aurelio

Yes

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

Audrey

Great pools. Weekend buffet breakfast is fantastic.
Very clean, modern facility.

Business_and_leisure Self

2/10

Poor

17 Oct 2025

Plamen

Radisson should be ashamed to have their name on this hotel.

If you make the mistake and ignore this review, you deserve what you get. We cancelled a 4 day stay after 2 nights and moved elsewhere.

Pros:
- Decent swimming pool and gym

Cons:
- The 10-15km road from the highway is riddled with huge pot holes. Not talking about a few, but hundreds, each bad enough to break your car. It is absolutely unsafe to drive at night and a huge pain during the day (plus it takes 30-40 min), so you are pretty much stuck at the hotel.
- The area is a construction zone with several large buildings being built around the hotel. You are bombarded with construction noises and smells all day. At night, it's also a ghost town with hundreds of empty buildings with no life, and 0 ammenities around.
- The whole place stinks of sewers and inside the rooms reeks of some strong cleaning chemicals that they use.
- The bathrooms are so badly designed that they overflow after a shower. They even provide you with a mop?!!
- The hotel's restaurant (pretty much the only option most of the time) is appropriately rated 2.6 out of 5 stars online. There were usually more personnel than clients and still took forever to even get the menus. Our \"inclusive\" breakfast was 2 fried eggs, 3 miniscule baguette slices, 2 slices of Kraft cheese (seriosly?!!), and a few cubes of fruit. We tried the dinner menu once and it was all bland, oily, and tasteless.

Leisure Family

10/10

Exceptional

14 Oct 2025

Carlos

Went with my family for my birthday, we had an awesome time, staff was very friendly and helpful, food was great and amenities looked new. Will definitely be back

Leisure Family

6/10

Pleasant

30 Sep 2025

Don

Nice view

Business_and_leisure Family_with_children

10/10

Exceptional

19 Sep 2025

Jessica

Relax stay

Liked everything, very clean, friendly people, the only thing is that there should be more restaurants. But the good thing is that you can bring your own food and cooler.

Partner

10/10

Exceptional

28 Aug 2025

Barry Jay

On the beach with pool and beach views.

Leisure Partner

8/10

Excellent

15 Aug 2025

Troy

Hotel is new and still under construction. Staff are the same , some not up to date on the latest . Nothing in the immediate area other than beach and only 2 restaurants, both a bit overpriced. Room and pools are great and during the week it’s real quiet. Nothing bad , stay was nice and relaxing

Leisure Partner

10/10

Exceptional

13 Aug 2025

Irma

Amazing staff! Jennifer, Anna, and Adrián went above and beyond to make our stay perfect. Their kindness, professionalism, and attention to detail made all the difference. The shampoo, conditioner, and body wash were excellent, and we loved having a little kitchen, it made it so easy to prepare lunch or dinner. There’s even a small deli by the parking lot for anything you might need. Thank you so much for everything!

Leisure Family

10/10

Exceptional

07 Aug 2025

Daniel

Easy and conveniently located for the area

Business_and_leisure

10/10

Exceptional

05 Aug 2025

Melba

Great view, clean new. Calm

Leisure Family

10/10

Exceptional

27 Jul 2025

Jose

Nice hotel, great staff, wonderful view

8/10

Excellent

16 Jul 2025

John

Great location and beach, beautiful hotel, great restaurant. Need to spray grounds and sand to kill the biting bugs.

10/10

Exceptional

16 Jun 2025

Jorge

New Property at good price

Business

10/10

Exceptional

02 Jun 2025

monica

Very nice stay

8/10

Excellent

30 May 2025

Verified traveler

Property was less than a year old but still seemed to be working out the details. Very gracious front desk man who welcomed us and checked us in. Stunningly beautiful location. 10 miles of bad road between hotel and any other amenities or resources.

Partner

10/10

Exceptional

23 May 2025

Iosif

Great rooms, great pool, great for a family scape with a lot of activities to do.

Leisure Family_with_children

10/10

Exceptional

08 May 2025

CHRISTIAN

Comfortable room, pleasant staff.

4/10

Poor

27 Apr 2025

Carlos

Property was good, just too noise (different music too loud), the employees were more zombies than persons. You asked for something, they say yes but never happens

Leisure Family

10/10

Exceptional

16 Apr 2025

Marisol

Surprisingly nice property for the price.

Amazing beachfront hotel. Facilities seemed to be brand new. Complimentary breakfast with a full plate of food and beverages. Area is isolated from any population centers so the onky people on the beach were hotel guests and owners of the adjacent condo complex. Beach was sparkling clean. Uber users beware...seemed next to impossible to get an Uber from the hotel. Had to call a local taxi to get from the hotel back to Panama City for over 100usd.

Partner

10/10

Exceptional

13 Apr 2025

Michael

Great value, lovely beachfront property.

Although it is a little isolated of a location and a challenge to get to, it was well worth the trip. The isolated location means the beach is not overcrowd. Their was construction going on during our stay but the noise didn't bother us too much. Great view of the beach from our room and we loved having the kitchenette. The breakfast was also very nice. We would come back.

Partner

10/10

Exceptional

01 Apr 2025

Johanne

The property itself was very pleasant and clean but the construction nearby was a bit noisy during the day.

Leisure

4/10

Poor

31 Mar 2025

Fernando

This is a non-inclusive hotel for people who come to relax or don't like electronic music, as they have loud electronic music playing all day long in the common areas. It also doesn't have vegetarian dishes. The room needs maintenance, as several items were damaged.

Leisure Family

8/10

Excellent

30 Mar 2025

Yamileth

\"I had a great experience at this location. However, one suggestion would be to offer more beverage options in the morning. We were informed that we had to wait until the convenience store opened at 11 a.m. before we could get a drink, which was a bit inconvenient. It would be great if there were some options available for guests who are feeling thirsty early in the day. Shout out to the DJ who made the ambience super fun and the volleyball crew!!! I will come back definitely!

Friends_and_family Family

10/10

Exceptional

24 Mar 2025

sarah

Radisson riviera punta chame

Nuevo. Muy lindo. Tranquilo. Limpio. Comodo. Cuenta con cocina equipada.
Lo recomiendo. Buena piscina.
El jacuzzi no es caliente. Deberian colocarlo mas caliente.

Friends_and_family Family

2/10

Poor

21 Mar 2025

D

This is a very new property, and during my stay there were a lot of issues with the facilities, that made this a poor experience for me. Most of the staff spoke little to no English, and the front desk staff were inattentive and not very professional in their interactions. The restaurant staff we had also did not speak English, which is below my expectations for a Western-style resort. There were several problems with the room including missing bath towels, no hot water from the shower, a strange fishy odor to the shower water, a cabinet front panel in the kitchen that fell off when we opened the adjacent cupboard, and very bright bathroom lights (not fun, when using the bathroom at night). We were hoping to enjoy the evening breezes, but when the bedroom/ balcony sliding door was opened, it created a draft effect, with a very loud whistling sound produced by air rushing in from around the front door, due to a lack of sealing. So, we had to leave all the windows closed all night, to keep the loud whistling sound from occuring. The included breakfast was one of the least enjoyable I've had from a hotel in a long time, including the quality and quantity of food. The area around the hotel is still under construction, with all the sounds and activity of a busy construction site. The road to get to this hotel is long, and in very rough condition, which was nerve- racking in a rental car. This hotel will probably be a nice resort experience, someday.

Leisure

10/10

Exceptional

18 Mar 2025

Christian

Everything was great but the wind sound coming through the door gaps were a bit annoying

Leisure Family_with_children

8/10

Excellent

17 Feb 2025

Verified traveler

This is going to be a great resort. It needs to learn from the mistakes of it's neighbors and keep the environment in mind.