Erica

Italy , Valtellina
SALURN , Via nazionale, 20
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20 reviews shown

10/10

Exceptional

04 Feb 2025

Sarah

I have been travelling South Asia for 3 months and Hotel Erica was by far the best hotel for low to medium budget whilst offering luxury. I extended my stay twice. Breakfast is included and very decent. The management team are exceptional & go above and beyond. If you want immediate beach access, rooftop pool with stunning views, to be central to restaurants & coffee bars then Hotel Erica is an excellent choice!

Leisure Self

10/10

Exceptional

21 Sep 2024

Tiffany

Great and affordable.

4/10

Poor

09 Aug 2024

Dermot

Positive - centrally located within walking distance of the beach. Lots of spas and restaurants right outside.
Negative - very small rooms with dated/tatty mismatched furniture, noisy inside the building, lack of breakfast choice which was incredibly busy and no clean tables to sit. Staff not particularly friendly either. Don't be fooled by the pictures on the websites. Had booked a second night but cancelled. European chain hotel nearby much better value.

2/10

Poor

01 Aug 2024

KHANH

Everything is bad. Never come back

10/10

Exceptional

27 Jun 2024

vince

pleasant surprise

Very happy there. Spacious, decent pool, nice breakfast buffet, clean, great location nice people. The only thing was the shower in the tub. My tub was not really usable. Only a hand held with nowhere hight to hang it. But I don’t care everything else more than made up for it.

Self

10/10

Exceptional

15 Apr 2024

Karin

We booked an interconnecting family room and it was nice and spacious with a giant beds.the pool is lovely … fairly small but wasn’t busy at all, usually just us.

Friends_and_family Family

10/10

Exceptional

04 Apr 2024

my hanh

Front desk very great happy clean room I nice I will come back

Business_and_leisure Partner

4/10

Poor

26 Feb 2024

Vicki

This is a 2 to 3 star and not 4. Towels smell and breakfast food is limited. Hallway and elevator dirty. I will not recommend as there are many bigger and newer hotel nearby.

Leisure Friends

8/10

Excellent

07 Feb 2024

van nghi

Good location,staff friendly,will stay again for next trip to Nha Trang.

6/10

Pleasant

19 Jan 2024

Nicole

The room was lovely and clean. The reason for the bad review is we requested the front desk book us a limousine van transport to Dalat. Unfortunately the front office staff don’t speak much English and booked us something we didn’t ask for (even with our use of google translate). The reason we wanted a van to take us to our hotel in Dalat is we have quite a few bags and a small child, so didn’t want any hassle. However, we got put in a van, which took us to a bus station, where we waited in the heat with our luggage and child until we were put on a sleeper style bus to Dalat, which we are on now. I’m still unsure as to whether we will get dropped at our hotel at the other end or if we have to taxi. This is a reminder to the hotel that sometimes customers are willing to pay more for a quick hotel to hotel service, rather than a cheap option that is uncomfortable. We weren’t given any other options.

Family_with_children

4/10

Poor

17 Oct 2023

Raphaella

Disappointing

This was my 10th hotel booking in Vietnam and overall this was the only unfriendly service in all country,the staff can be quite rude,they also hold your passport during your stay which didn’t make me feel comfortable either,the premises are just ok there’s just a huge indoor window to the corridors in which whoever passes can see you,the maids enters the room without even knocking,and the breakfast is quite disappointing…

8/10

Excellent

27 Jul 2023

Staff was great and helpful. For what you pay it is clean and a decent breakfast. Four stars due to the caulk in the bathroom areas are peeling, the room floor could have been cleaned just a little more for I prefer to be barefoot in my room.

The design on the building for room 03 and 04 balcony are bad due to being able to hear all the noise from other floors waiting for the elevators or their conversation.

Would I recommend or say again? Yes!!! For the price and location. Close to walk to mart, restaurants, shops and things to do and see. Staff was very friendly. Very easy to grab a taxi or cyclo out front.

Maybe get thicker window balcony doors installed, recaulk your bathrooms and a different color for your room floor or wax the floors to make look and feel cleaner.

Leisure Family_with_children

10/10

Exceptional

05 Apr 2023

Richard

Great staff! Thank you to Tien and management, I unintentionally left my passport in my hotel room. They shipped it to me at my next location, it arrived the next day at nominal cost.

The rooting pool is beautiful, unfortunately the rooftop bar was closed during our stay. The beach is only a block and a half away, very convenient.

My only complaint was the horrible music played throughout the hotel including the restaurant and even your hotel room, it’s on every time you return to your room as it’s on the tv which turns on automatically when you place your card in the power slot. Very annoying!

Leisure Friends

8/10

Excellent

05 Aug 2022

Huyen

Breakfast is not good.

Business Family

10/10

Exceptional

02 Nov 2019

Verified traveler

Good conditions and clean
Blackfast very good !!!!

Friends_and_family Family

10/10

Exceptional

10 Jul 2019

Verified traveler

Clean,Reasonable prices and Short distance from the beach

Leisure Friends

4/10

Poor

01 Jun 2026

FUMIYO

ロシア人宿泊の多い小さなホテルです。部屋のインテリアは良かったですし、人によりますが、フロントは頑張っていて好印象なスタッフもいました。が、全体的に問題が多く、不満が残るホテルでした。
最近よくニャチャンに滞在します。今回ニャチャンでは三軒のホテルを利用し、いずれもバルコニー付きのパーシャルオーシャンビューを選びました。こちらのホテルの部屋とバルコニーが一番小さく、シービューも小さかったです。最初（施錠されていたのかも？）バルコニードアが開かず、そのため海がカケラも見えなかったことから、hotels.comにもお手伝い頂きながら部屋変更など解決を目指しましたが、その後バルコニードアが開くようになり（その後逆に施錠の問題が出ましたがなんとか調整頂き）、めでたく解決となりました。
これでトラブルなく休暇をゆっくり終えられる、と思っていたところ、2泊目の夜、お隣の部屋滞在のロシア人の出入りが夜中過ぎにうるさくなり、ドアを酷く閉める音が響き渡ったかと思ったら、今度は話し声がうるさくなりました。ドアを開けて様子を見たところ、なんと部屋ドアを開放したままで部屋の話声がホールに筒抜けです。
すでに夜中の1時近く、フロントに苦情の電話を入れたところ、なんと「あー…楽しい土曜の夜を過ごしているのかも？うるさいようだったら部屋を変更しましょうか」との返事が。呆れ果てて「被害を受けてクレームを入れている方が、夜中の1時に荷物をパッキングし、部屋を出て行かなければならないとは、どういう了見なのでしょう。他の部屋も迷惑被っているのだから、お隣の部屋に注意して欲しい」と告げましたが、フロントは上機嫌の客の機嫌を損ねたくないのか、なかなか注意したがらず、押し問答に。その後なんとかようやく注意がなされ、部屋のドアが閉じられましたが、このホテルでは夜中1時の他宿泊客の安眠よりも、ロシア人客のご機嫌の方が優先されることに、驚きました。
また、部屋の清掃が行き届いておらず、裸足で歩いていると足裏に砂が。わたしはビーチには行ってないし、室内では靴も脱いでいました。部屋に入る清掃の人は、ホウキ使用後にモップ拭きしていましたが、砂はそれでは取り除かれないようです。更に浴室洗面所の床は汚れたままで、ドライヤーで落ちた髪を集めて捨てようとティッシュで拭いたところ、そのティッシュが黒く汚れました。床をあちこち拭いてみたら、あちこち汚れていたので、清掃が行き届いていないようです。衛生に関しては他にも疑問に思うところがあり、改善が望まれます。
ロケーションは良い方なので、こういうこと気にしない方は宿泊可能なホテルかと思います。

Self

6/10

Pleasant

26 Jan 2026

Jan Roger

Fått annen rom enn jeg bestilte
Frokostbuffet er greit men egg er hardkokt (ble mørk for plomme)
Komfort er god
Personal er ok
Ingen spa/massasje selv om de har (nedlagt?)

Friends_and_family Family

4/10

Poor

08 Jan 2026

Adam

Værelset var fint, men udover det var det en dårlig oplevelse. Fitness centret var nærmest ikke eksisterende og meget slidt. Morgenmadsbuffeten var ringe og personalet var flabede og ubehøvlede. Decideret pinligt.

Self

6/10

Pleasant

29 Dec 2025

linn Pauline

Rommet vi sjekket inn var ikke rent og hadde smådyr og dårlig aircondition. vi fikle byttet rom med en gang. Bra service og bra beliggenhet. Vi kommer tilbake! Kan anbefales!

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