Elefant

Italy , Valtellina
AUER, Hauptplatz, 45
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100 reviews shown

8/10

Excellent

30 Mar 2026

Jason

Very friendly

10/10

Exceptional

12 Mar 2026

Sergey

Clean room, superb buffet breakfast and friendly staff.

Self

10/10

Exceptional

17 Feb 2026

Jaroslaw

Dobry hotel, dobry standard pokoi, ale wyposażenie już dość stare. Śniadania dostateczne, ale powinny być lepsze w tej klasy hotelu.

Self

10/10

Exceptional

16 Nov 2025

Pavel

Excellent

8/10

Excellent

20 Sep 2025

ferri

it was just a little too far from the city but otherwiese it was good

2/10

Poor

19 Sep 2025

Aleko

Staff and service was awful. I asked to give us a room that was shown on a picture when I reserved. They gave us small tiny room. We were gay couple and the look that reception women gave us when we asked for double bed, was disrespectful. We wanted to have a coffee in restaurant at 1p.m., we asked a server nicely and she said kitchen is closed, but she brought 2 cup of coffee for a different guests. You have to ask everyday for a parking code which is annoying. Overall 1/5

10/10

Exceptional

16 Sep 2025

Garsevan

Everything is very good

10/10

Exceptional

10 Sep 2025

Nikita

Everything was good, as usual.

Leisure Self

10/10

Exceptional

29 Aug 2025

Dave

Comfortable relaxed environment. Breakfast can get a little busy early doors but if you have time to sleep in then its more than comfortable. Locally good shopping at the shopping center, great foodhall, various shopping opportunities. Locally some good bars within walking distance or a simple Bolt taxi into Riga itself can be promising.

Business Self

10/10

Exceptional

05 Aug 2025

Samuel

I have stayed frequently at the Elefant which is near the anir and the city. Its is a quality hotel with a good value. Hotel manager Zhanna and Restaurant manager Christina are professional, kind and conscientious. Breakfast is a great value.
Sam Oliver
Darien Georgia USA

Business_and_leisure Family

10/10

Exceptional

31 Jul 2025

sean

Excellent option not too far from the airport.

Excellent option not too far from the airport and on the right side of town to avoid traffic in the morning. The area however doesn’t have too much to offer and it's a bit of a way from the centre. I experienced the bed as too hard but it might just have been me. The restaurant was excellent as was the bar, useful given few other options in the immediate vicinity. There’s a spa with massage but you need to book ahead so I didn’t experience it. Big room, comfortable and quiet.

Self

10/10

Exceptional

30 Jul 2025

Sumasik

Nice place to recisit

10/10

Exceptional

04 Jul 2025

Alexander

Close to airport

10/10

Exceptional

02 Jul 2025

Sezgin

It is safe, quiet, convenient

Leisure Self

4/10

Poor

17 Jun 2025

zofia

The fire alarm at 7am was most unwelcome. Shambolic! We assembled downstairs and then were ignored by staff. No direction as to whether we should go back to room or not

Partner

6/10

Pleasant

24 Apr 2025

Davis

Front desk not the friendliest nor the most helpful. Interesting architecture and design, room was ok and clean enough but some common areas showing a little fraying.

10/10

Exceptional

29 Oct 2024

Sergey

Nice clean rooms with really good breakfast. Friendly staff. Would recommend to others.

Business_and_leisure

6/10

Pleasant

28 Sep 2024

Iveta

The place needs some proper TLC, TV is so out dated and many channels impossible to watch due to bad picture quality.
Although breakfast runs until 11am, after 10am they were out of quite a few things that were not topped up.
It used to be one of my favourite hotels, and it’s sad to see its quality dipping.

Friends_and_family Family

6/10

Pleasant

27 Sep 2024

Veranika

The hotel is quite outdated, with a design from the early 2000s. It feels uncomfortable, requires significant renovations, and looks like a maximum of 3 stars. The price is absolutely not in line with the hotel's standard.

Leisure Self

6/10

Pleasant

04 Sep 2024

Diane

Trying to find this hotel at night was impossible there is no clear signage so ended up driving past three times. The reception staff were rude and didn’t feel welcomed at all. The breakfast was ok and to be fair the staff members at breakfast and check out were pleasant. Also hate when you don’t have a iron in the room!

Leisure Self

4/10

Poor

31 Aug 2024

Tanner

Air conditioning didn’t work

Leisure Partner

6/10

Pleasant

18 Aug 2024

kirill

The room stank so bad that we had to request a different one

Leisure

10/10

Exceptional

04 Aug 2024

Madara

I liked the spacy rooms and the architecture of the hotel. I did not like that the breakfast did not offer gluten-free, dairy-free and simple things like plain oats.

Leisure Family

8/10

Excellent

15 Jul 2024

Jaroslaw

Dobry ale już dość stary hotel

Dobry ale już dość stary hotel. Śniadania słabe. Wyposażenie i standard pokoi niski i wymaga remontu. Czajnik w pokoju.

Business

8/10

Excellent

30 Apr 2024

Jaroslaw

Dobry hotel.

Dość stare wyposażenie pokoi. Czas na remont. Czajnik w pokoju. Śniadania średnie.

Business

10/10

Exceptional

17 Feb 2024

Julija

Great place very convenient to the airport and to the city center.

Business Self

2/10

Poor

05 Dec 2023

Jana

There is no heating, staff offered to downgrade my room but keep the same price of what i originally paid, told us to leave if we were not happy regarding their heating issue but not offered a refund. Its winter, when you book with a hotel you want to be comfortable but it was a bad experience and i had to leave the hotel and stay somewhere else. The staff were not helpful. Definitely would recommend to stay away from this hotel during the cold weather, there are not enough blankets that would keep you warm in that place! Expedia tried their best to help but the hotel refused to refund even after leaving the hotel once you check in!

Business_and_leisure Family

8/10

Excellent

15 Oct 2023

Alireza

Clean, quite and good bed.

Self

10/10

Exceptional

28 Aug 2023

Maksim

Great experience!

6/10

Pleasant

22 Aug 2023

leon

Luggage delivery service is not available. There is no car access to the front door to load and unload luggage.

Leisure Family

8/10

Excellent

12 Aug 2023

Timo

Good

10/10

Exceptional

05 Aug 2023

Vija

Great

Great as usual,perfect location after late flight. Delicious breakfast with plenty of options to choice from.

Friends_and_family Family

10/10

Exceptional

22 May 2023

Tristan

Great hotel near the Riga airport

Fantastic new and well-kept hotel! Location next to a busy ready, but keeping the windows closed blocks all road noise. Just beware that the black-out curtains are not so black-out, which might cause issues during the early morning sun for people with light sleep. Possibility of free parking on the streets next to the hotel (upon availability).

Business

10/10

Exceptional

14 Apr 2023

Aleksandr

not first time-will come again.

Leisure Self

10/10

Exceptional

13 Feb 2023

Janis

Amazing stay, great price-performance.

Friends_and_family Family

10/10

Exceptional

09 Feb 2023

Jaroslaw

Dobry hotel.

Dobry hotel, dobre śniadania do 11:00!, czajnik w pokoju.

Business

10/10

Exceptional

15 Dec 2022

Jaroslaw

Bardzo dobry hotel.

Bardzo dobry hotel, dobre śniadania, tani parking hotelowy lub bezpłatny na ulicy przy hotelu. Czajnik w pokoju.

Business

8/10

Excellent

22 Oct 2022

Lelde

The bathroom was dirty
4 star hotel hmmm i don’t think so

Self

10/10

Exceptional

19 Jul 2022

Sultan

Excellent

10/10

Exceptional

22 Jun 2022

Vladimir

Great place to stay!

4/10

Poor

30 Apr 2022

Richard

The property was chosen because it is walking distance to the US Embassy. The restaurant did not serve my son and I for dinner. There was nothing else near except CircleK!!!! The restaurant was not busy, 2 other sets of people but one set was 8 people. Another table of 3 sat after us and was server!!!! The table of 8 sat after us!!!! Finally after 25 min the waiter came and told us they ran out of things and it would be best to go someplace else. I AM A SEASONED TRAVELER AND NEVER HAVE EVEN HEARD OF THIS BEFORE. You can contact me for more details of this saga. Thankfully we were there just 1 night.

Leisure

8/10

Excellent

22 Apr 2022

Verified traveler

OK stay during business travel

Location was so-so. The room had a good desktop, working safe (although 15-inch notebook barely fitted). Cleanness just OK.

Breakfast barely OK.

Business

10/10

Exceptional

15 Feb 2022

Verified traveler

Very great hotel, staff were helpful.

Leisure Self

10/10

Exceptional

16 Jan 2022

NICK

Great place

It was a very nice place to stay, I have been there many times.

Partner

8/10

Excellent

26 Sep 2021

GLEN

Short weekend break.

Excellent break away. Service by staff was first class. Room clean and tidy. Only minus point was hearing the traffic on the busy road outside. Would stay here again but ask for inner room for peace.

Self

8/10

Excellent

25 Aug 2021

Iveta

Great hotel for a stopover on the way to the airport. Spacious rooms, comfy beds, plentiful choices at the breakfast.

Leisure Self

8/10

Excellent

23 Aug 2021

Dmitrijs

Clean, good location, close to shopping mall and airport

Leisure Family

10/10

Exceptional

04 Apr 2021

Verified traveler

Great, clean, friendly and supportive staff.
A great hotel, not too far from Old Town City Center.

Business Self

8/10

Excellent

02 Feb 2021

Prem

Worth staying

it was worth staying

Friends_and_family Family

10/10

Exceptional

23 Nov 2020

Verified traveler

Excelent, just Covid rules did make the breakfast no so enjoyable. But that is not the hotels fault

Friends_and_family Family

10/10

Exceptional

27 Aug 2020

Victoria

Great new premises, featuring everything one might need on a trip, super clean, wonderful service, 10 min proximity both to the city center and to the airport.

Friends_and_family Family_with_children

8/10

Excellent

30 Jun 2020

Shem

Nice place, tidy. Alittle to far from city center but yandax cheep. Riga is a lovely town with good value

Leisure Partner

6/10

Pleasant

29 Dec 2019

Andreas

We requested two separate beds for the room, and the response we got was “just separate them”. When we trie to do that, we noticed that the two beds were tied together with a tape and a single sheet covering both of the beds. Then we rang the reception and asked for a solution and after 15 mins someone came upstairs with a single sheet, and a pair of scissors asking us to sort it out on our own and give the scissors back. This is not the service I though I deserve. The receptionist, was standing at the door and we were sorting out the bed.

Friends_and_family Friends

10/10

Exceptional

25 Dec 2019

Vaidas

All was very good

Clean and nice, breakfast were tasty, polite service. Would recommend to a friend. Be carefull if parking car on street as I saw smashed car window. I think hotel has secure parking , we were without car so not sure.

Friends_and_family Family

4/10

Poor

12 Sep 2019

Verified traveler

Do NOT use extra beds, they are hard as wood and squeak like hell when you move. The sofa bed is said to accommodate two, but one will barely fit there. We were missing baby crib which we order during the registration and one set of sheets. The personnel was polite and sweet and everything else was satisfying.

Friends_and_family Family_with_children

10/10

Exceptional

03 Sep 2019

Verified traveler

Staff super helpful about public transportation (train is 5min walk)
Breakfast good, lobby set up fancy and inviting for a drink. Fitness center was surprisingly good, choices of equipment and weight room at hotel gym was great!

Leisure Family

6/10

Pleasant

31 Aug 2019

Verified traveler

Noisy room - was situated above entrance, so could hear large parties of people talking and laughing all night as they smoked or waited for transport. Did not sleep well. One very small wardrobe area with no drawers - not adequate for three people. Good variety at breakfast, though no toaster one day. Pancakes were not labelled as containing meat. Staff were generally friendly.

Leisure Family_with_children

8/10

Excellent

24 Jul 2019

Verified traveler

Good basic hotel.

Business

10/10

Exceptional

24 Jul 2019

Verified traveler

Very close to airport, great price, very nice and clean hotel. Staff is great!

Friends_and_family Family_with_children

2/10

Poor

16 Jul 2019

PATRICK

system failure

having booked the hotel and paying, upon arrival i was informed that all the rooms were full.

Business

6/10

Pleasant

05 Jul 2019

Jessica

The front desk staff was incredibly rude! Made the entire experience feel poor.

Partner

8/10

Excellent

03 Jun 2019

Regina

Great short stay in Riga.

Very nice hotel maybe as not central as I expected but easy to get taxi and not expensive ride. Good breakfast, clean hotel and that was all enough for 2 nights stay.

Friends

10/10

Exceptional

29 May 2019

Verified traveler

The room was among the best I've stayed in. The breakfast buffet was fabulous!

Business Self

10/10

Exceptional

24 May 2019

Verified traveler

Great location for my business travel. Good food and friendly staff.

Business Self

10/10

Exceptional

05 May 2019

Verified traveler

the staff the cleaniness the food and location were great

Leisure

4/10

Poor

04 May 2019

Verified traveler

Their key system did not work and we had to be transferred to another of their hotels.

Business Partner

8/10

Excellent

28 Apr 2019

Verified traveler

The hotel was clean and comfortable. The towels were a bit rough, but the room had nice amenities.

Leisure Family

10/10

Exceptional

14 Apr 2019

Would stay again

Great hotel, close to public transport and a shopping centre within walking distance.
Staff very friendly and helpful

Partner

8/10

Excellent

15 Jan 2019

Verified traveler

It was really nice hotel only little bit far away from the city center.
Staff was so nice, and hotel was pretty clean.
The only thing we didn't like - you can hear almost every single voice and steps in other rooms. Those voices woke us up at night time.
Thank you so much anyway, i would recommend it especially if you come with a car!

10/10

Exceptional

07 Jan 2019

Verified traveler

Clean, civilised, relaxing atmosphere . Not a crowded place

Business Friends

10/10

Exceptional

30 Nov 2018

Tom

Great value hotel!

Very nice hotel, great value for money! Breakfast is good and varied and the rooms are large and comfortable! Hotel is a little out of town, but it's easy and cheap enough to get to both the airport and the town centre using either public transport or taxi.

Family

10/10

Exceptional

31 Oct 2018

Martin

Perfect for business

Good location between airport and center.
Price is good and quality is high. Renovated shower in my room was very nice.

8/10

Excellent

19 Sep 2018

Gerhardt

A nice hotel in a great location

A comfortable hotel right in the centre of town, close to all the attractions. We enjoyed their restaurant for dinner. The breakfast was OK for us. We would stay there again if we were in Suzdal.

Partner

6/10

Pleasant

15 Sep 2018

Tony

Expensive Hotel for 4 stars hotel

For a 4 stars hotel it is unacceptable to have a soap feeder without liquid on it.
The breakfast area was louzy without proper coffee.Staff on this dept have no a supervisor/manager to coordinate actions.
Only exception the front desk staff which was supportive and polite.

8/10

Excellent

10 Sep 2018

Verified traveler

Breakfast needs looking at.

The hotel was great and the staff helpful. There wasnt much within walking distance except a cafe and a big shopping centre. The restaurant food was excellent. The breakfast was indifferent. Orange juice, champage.hash browns and bacon all at the same temperature! A good choice of things but could have been better.

Partner

8/10

Excellent

12 Aug 2018

Verified traveler

Overall nice stay, good breakfast and convenient location. Though the concierge at the check-in was not very friendly and in fact was quite irritable. Also a little disappointing was that the hotel did not have suites with two rooms and valet parking. I was trying to upgrade our stay to have more space and was not able to, because they said that the hotel didn’t have such amenities.

8/10

Excellent

12 Aug 2018

GedT1768

Great concept hotel good location for the airport

Well designed high quality hotel with spacious comfortable rooms. Great location to access the airport but a bus or taxi ride fron the main town & old town. Potential is exceptional but let down by poor communication & advice from staff eg reception & restaurant a few metres apart but poor communication between the two. On check in asked for a table for dinner; advice no need to book but arrived for dinner 7.30 & restaurant was full. Advised to take a short walk into town. It’s not a short walk & a very narrow footpath with steep curbs along a very busy main road. Staff on balance were flippant to concerns.

8/10

Excellent

11 Aug 2018

Ina

Nice short term place.

Only spent a night waiting to get early am flight. The place was close to airport but pretty far from walkable activities. It was clean and comfortable but they did forget the wake up call. Thankfully I had a backup alarm set.

Family

10/10

Exceptional

06 Aug 2018

Arvin

Perfect hotel for less money in Geneva!

The location was great, close to everything in Geneva! You get free bus tickets with your stay. Parking is about a 3/4 mile walk from the hotel. Clean comfortable room , only drawback was during a heat wave, which we had, the fans in the room can't keep up and you need to open the window. Then you get traffic noise throughout the night.. Will stay here again!

Family

6/10

Pleasant

25 Jul 2018

Molly

I would only recommend for travel in the off season. The room was clean and beds comfortable but the air conditioning was totally inadequate. We have stayed here in the winter and found it quite nice and the staff were very helpful and accommodating on both trips. We had early flights out and they had a breakfast packed for us upon leaving. This time, with the hot summer weather, we found the room too hot for relaxation and sleeping. The hotel staff worked hard to make it better but the fan control did not provide for enough cool air to reach the room. The bathroom is quite roomy but the very deep shower tub made it a bit difficult to get in and out, especially for those of limited flexibility. Other than the room temperature it was good and the promity to the airport made it a quick trip early in the morning. Overall our experiences with Rixwell properties ( Rixwell Centra and Rixwell Elefant) have been quite positive.

4/10

Poor

29 Jun 2018

Verified traveler

Brown water and surly service

I stayed at the Rixwell Elefant with two friends (June 2018), and we were told that hot water was unavailable in the rooms for 4 hours in the late afternoon. After the water was turned back on, it was brown coming out of the faucet and left a deposit in the sink. We called the front desk to report the issue and received a surly response. No one ever came to our room to inspect. The sink and bathtub both showed deposits, presumably from the water.

I only expect hotels to provide three things: a comfortable bed, a hot shower, and reasonable service. This hotel failed two of those three.

8/10

Excellent

25 Jun 2018

edward

Nice surprise

A very good hotel. A little out of town so had to use buses and taxis, but modern and comfortable. Staff were very friendly and all spoke good English. Food was good and prices acceptable. Bed was comfortable. Very few English speaking channels on the TV.

Family

10/10

Exceptional

21 Jun 2018

Mr R J

My Wedding station Hotel

I came to Latvia to get Married. All my Family stayed at Rixwell Elafant .And all agreed The hotel is the perfect venue. We stayed 1 week

Family

8/10

Excellent

13 Jun 2018

Graham

A very nice comfortable hotel - good location for the airport

8/10

Excellent

25 May 2018

Verified traveler

Modern hotel on the way to RIX airport.

This is a great hotel in a quiet part of Riga, away from the center. The room was spacious, clean and had everything for a great night’s stay. I chose the location based on the fact that it was close to the airport and my flight was early morning the next day. Ride to the airport was 7 minutes.

Friends

8/10

Excellent

12 May 2018

Verified traveler

It was a pleasant stay. Good location. Friendly staff and acceptable ratings.

8/10

Excellent

29 Apr 2018

aij-lie

Good location

Good location,reasonable price , only one person in check in place, not in patients service, breakfast is good, service is nice

8/10

Excellent

02 Apr 2018

Saiva

It is a very nice hotel, but...

The beds are way too small, the blankets and pillows are small and so uncomfortable.
Otherwise, the location is really good, the breakfast is good, some staff is extremely exceptional.
Overall, good hotel.

10/10

Exceptional

19 Mar 2018

Pavels

Location

Just 7 min drive by car from Historical centre of Riga. Just a stone throw from Spice mall.

Partner

8/10

Excellent

25 Feb 2018

Martin L

Acceptable

Okay hotel but rooms not sound insulated again highway 100 mtrs away

Partner

10/10

Exceptional

04 Feb 2018

Verified traveler

Super nice hotel great value for money

Awesome hotel, very clean, great amenities, comfortable beds, great restaurant, close to the airport and the best breakfast buffet I have ever seen in a hotel.

Partner

10/10

Exceptional

19 Jan 2018

Xavier

Nice decent Hotel

Booked for 2 nights however stayed only 1 night as next day had to fly to Vilnius and evening booked another flight to London Luton. Morning had to leave to the airport around 5.45am and the Hotel arranged for takeaway breakfast. Also food was good at the restaurant. Can't complain

10/10

Exceptional

30 Dec 2017

Ammar

Ammar Masarani

Polite and professional staff, nice place to stay

8/10

Excellent

18 Dec 2017

Tricia

Very central hotel

Had a really good stay...clean room and bathroom. Staff friendly and provided more milk for room when requested. Also very helpful in helping with map reading!

My only problem was that I lost my purse but was my own fault As didn’t think I had put into safe provided. Did email on return as well but not found.

6/10

Pleasant

15 Dec 2017

Verified traveler

Requested a wake up call on13th December. Also verbally booked it for Wednesday 13th December at reception.Was rung up at 4am on 12th December instead so did not get a good night's sleep. It was an error. Told to rebook but then told by reception, there was no need, there was a communication problem/error. Also when I arrived on 12th December to check in they said you can have a takeaway breakfast so let them know I was vegetarian and there mustn't be any meat. Was given a bag with a yoghurt, apple, water and a ham with cheese sandwich. Had to throw ham with cheese sandwich away as couldn't eat it. Also I asked for a taxi to be booked and asked how much it would be. Told 10 euros was charged 15 euros and was not informed that it wouldn't be a taxi but possibly their shuttle service agreement which is 15 euros.Taxi driver said it was fixed price. The hotel is very close to the airport and 15 euros was too much for the distance and time it took. They charge 15 euros from hotels from the other side of the river in the old town and city centre.
No toilets near to gym so have to walk through bar and restaurant sweaty while people eating or in shorts and trainers to get to the gym or cut short work out. Can't get back into gym once have come out and have to queue for a long time at reception to get let back in which is very inconvenient.

10/10

Exceptional

05 Dec 2017

Bettina

Awesome hotel abd great value in Riga

We can recommend the Rixwell Elefant Hotel to everyone. This is a great hotel with super value. It is modern, with a pleasant design, great and friendly service, clean and well appointed rooms (even with slippers), fast & reliable internet service. The only thing that was missing at our second stay was a shower curtain in the bathroom. The location is good between the airport and the city, but there is not much to see or do nearby. We opted to eat in the hotel restaurant with was very nice with great service, as apparently there is no restaurant nearby. We highly recommend this hotel in Riga and would definitely stay there again.

Partner

10/10

Exceptional

29 Nov 2017

Verified traveler

Lovely stay

Great stay at the Hotel Elefant. Lovely comfortable quiet hotel. Spacious clean room with all facilities. Very good breakfast with a glass of champagne if required and a different choice of hot ,cold and baked foods each day. Helpful and friendly staff despite the different language. Within easy reach of Riga centre (approx 10 mins by car/taxi ) and walking distance of a large shopping centre.

Partner

10/10

Exceptional

15 Nov 2017

Alex

Nice and cozy

We stayed in this hotel with our 6-year old daughter for three nights. First night it was a little noisy cause there was a road under the window. Next day we asked to change our room to the quieter one and the staff did it immediately. Breakfast was real good, big variety of dishes for any taste. It was close to the Volvo Skating Center where our daughter was performing in the Volvo Cup Open and taxi in Riga is real cheap. Old town was just minutes away on taxi. Hotel staff was real nice and helpful, minibar inexpensive.
Clean and comfortable.

4/10

Poor

07 Nov 2017

Valentin

Bad rooms with no sound isolation, old hotel

We were disappointed in this hotel because of the room quality that was really bad. Hotel looks very old. I was surprised to hear that for a toothbrush kit they charge 2 EUR, is it normal for 4 strap hotel? I think no

In our room we've heard sounds from different rooms, there was a smell in the bathroom

10/10

Exceptional

31 Oct 2017

Keith

Great hotel

This was our fourth stay at the hotel and ticks pretty much every box in our requirements.
The rooms are bright, comfortable and well maintained. The hotel is well positioned for good road connections, shopping and Riga town. There are good parking areas near to the hotel and a fuel station near by.
We have always found the staff to be helpful and friendly. Good to see some small improvements made in the self service area for breakfast to try and ease congestion around the food stations, but It could do with a wider gap between the coffee machines and the hot food station.