Hotel Montana

6/10

Pleasant

24 Jun 2026

Stuart

No AC. Fan that didn’t work. 4th floor on a 92 degree day made sleeping nearly impossible. Mold in all of the caulking inside the shower. Glad we were there for only one night.

Family

8/10

Excellent

22 Jun 2026

Angela

A good hotel to stay. Breakfast was excellent! Very good Location near the train station. Would definitely recommend it to friends.

Friends_and_family Friends

8/10

Excellent

22 Jun 2026

Deep

The room was very small. Good location and staff was very good as well. I wish the room was better. We stayed only for one night so didn't care much.

2/10

Poor

21 Jun 2026

Devon

The staff was helpful and let us store our bags when we had arrived early.

However the room itself was in pretty rough shape, holes in the ceiling covered with scotch tape, zero ventilation (except for a small Dyson fan) which being on the top floor in the middle of summer made it impossible to get any sleep because of the warm temperatures even with sleeping with the window wide open. Hotel is not in the best location and heard a commotion outside with glass breaking and a woman screaming at 3am.

The Erotic store next door gives it a bonus point though.

Partner

6/10

Pleasant

21 Jun 2026

Chee Keong

Clean room, breakfast have choice of hot food, cold meats, selection of bread and cereals. Excellent coffee & tea. Overall good experience, however have no air conditioning. Would be hot in summer

Friends_and_family Family

8/10

Excellent

19 Jun 2026

Kimm

The location was great! Near the train station, bus station, old town, and restaurants. We walked everywhere. The room was spacious for European standards. Breakfast included and was a decent mix of American and European fare. The Nespresso machine in our room didn't work, but the coffee machine in the lounge area did.
Check in was a firm 2 pm, but luggage storage on site was good. Elevator was usually pretty quick although we walked down in the morning.
Our room was in the front (street side) so a little noisy..a few cafes and restaurants on the block. But nothing too disturbing. The king bed was two singles pushed together so a bit of a dip in the middle.
No big frills, but a solid, comfortable, convenient place for the money.

Partner

8/10

Excellent

14 Jun 2026

Brenda

Staff were very pleasant and helpful. Well located near the main train station, tram, and close to shopping. Rooms were clean but dated. No air conditioning so imagine it would very hot in summer. Good hairdryer in room, contrary to other reviews. Coffee maker in room also. Safe in room did not work. Beds were comfortable. Pillows were awful. So thin even folded in half . Quiet .

Partner

10/10

Exceptional

11 Jun 2026

Marilou

Location is walkable from Zurich HB ... Clean Room ... Nice Courtyard... We have a hearty good buffet breakfast and surprisingly, there was a rice cuisine which we did appreciate.

We stayed with still cool weather so we leave the windows partly open allowing the cool air to come in so no concern with us as we noticed that there was no aircon in the room. The pillow though soft & plush was not thick enough to provide a well sleep support.

But overall, we had a great comfortable stay at Hotel Montana.

Partner

8/10

Excellent

08 Jun 2026

Paul

Good location 3 min walk from train station. Staff extremely helpful. This is a rather old property and it shows Good for a one night stay over.

Partner

4/10

Poor

08 Jun 2026

Suppiah

Bed was really uncomfortable and small.
The rates are exhorbitant for the property.

Friends

8/10

Excellent

07 Jun 2026

Hubbard

A very good breakfast was provided and the property is well located for train travel.

Partner

6/10

Pleasant

07 Jun 2026

Mike and Cathy

Short walk from the train station. Excellant breakfast. The hotel itself is a bit tired but given the cost in Zurich it is probably priced reasonably. The staff is very nice. This is a non air conditioned hotel, they will provide a fan if one is available, otherwise room is warm and if you keep your window open you will hear lots of noise from people and vehicles.

Partner

8/10

Excellent

03 Jun 2026

reiko

Their breakfast was fantastic.
Good location.

Self

6/10

Pleasant

02 Jun 2026

Anna

Hotel is great location for the central train station, it is looking tired, quite a few of the tiles in the bathroom at the bottom were cracked and broken. Room was very hot during the night and only option to cool it down for the night was opening the window which was loud as the street was busy. Only stayed one night so was ok would have really struggled in the heat if we stayed more than one night. Breakfast was free when we booked, I wouldn’t add it as an extra, in my opinion it wasn’t worth it if I’d had to pay.

Friends_and_family Family

8/10

Excellent

31 May 2026

Malika

This was my second time I stood in hotel Montana. I liked the area was closed to train station and the bus tour . Waking distance to train station and the bus tour . Front desk people were very helpful specially the guy name was Zahid ? And a young girl name was Paula . These two were the most helpful people in the hotel at my experience . They were absolutely very nice personality, kind and excellent customers . Breakfast was great very clean. Every day that we ate breakfast ,one older man was cleaning the tables all the time and he worked hard , he kept the place very nice and cleaned for others costumer to sit down and worked fast . I will go again to this hotel .
Malika B

Friends_and_family Friends

10/10

Exceptional

29 May 2026

Diana

Pros: location! Location! Just 3min walk to Zurich HB. Breakfast has a good spread and very delicious. Luggage storage is helpful. Staff was friendly.
Cons: very hot in the room. They provide a fan so that was helpful. There’s no fridge too
Overall, we enjoyed our stay and would stay there again!

Partner

6/10

Pleasant

24 May 2026

Vanessa

I found the staff to be accommodating and warm. I travelled with my mom who is a senior with health issues. The location is ideal. The building could use some renovations but I am sure that will happen over time.

Friends_and_family Family

6/10

Pleasant

21 May 2026

Hannah

The room was okay, not very big and a bit dirty. Staff were very friendly and check in was easy

Friends

10/10

Exceptional

17 May 2026

Taylor

Great location. Close to the SBB train station and zurich bus station by about 2-5 min walk each. Staff was helpful, place was easy to find and access. Location felt safe. Room was clean. I put a do not disturb sign and was kinda surprised staff entered to change garbage bags despite, idk if that’s just what they do. Also included breakfast which was yummy! The guy working during breakfast was amazing!

Family

8/10

Excellent

17 May 2026

Gerald

Breakfast was very good. Young Lady at front desk was very helpful. Bed was not very comfortable. Showed picture of the bottom of our shower curtain and plastic trim around top of bath tub which appeared to have mold on it. Front desk took note of it but nothing was done. I would have bought another shower curtain myself if things weren’t so ridiculously expensive in Switzerland.

Partner

8/10

Excellent

15 May 2026

Roger

Good location close to the train station. Nice breakfast included. Staff was very good. Helpful and willing to store our luggage. Room was okay with a 3 star rating.

Partner

10/10

Exceptional

14 May 2026

Dennis

The place was odd the room was small and it was next door to a adult store.

6/10

Pleasant

14 May 2026

Kiran

Location of the hotel is ideal , being nearer to the Zurich HB train station and other popular tourist spots like Grossmunster, Swiss National museum. Convenience stores like coop and migros are nearby.
The hotel also provides free luggage storage and almost 24 hr check in services.
Coming to the cons, basic amenities like dental and shaving kits are not provided. The cleaning waitresses always look grumpy and arrogant. The breakfast was average. The rooms would be ideal only for 2 people or a couple with an infant or toddler...

Family_with_children

10/10

Exceptional

13 May 2026

Cindy

Internet great and breakfast was wondeful

Self

6/10

Pleasant

09 May 2026

Ashley

Room was clean but small. Bed was ok but pillows were paper thin and incredibly uncomfortable. Room was hot, no a/c, but a fan was provided. Free breakfast was nice since everything in Switzerland is incredibly overpriced. I asked the front desk the night before my flight how much a cab/car service would be to the airport and he said 65 SHF and he could order it for me. Thought that was very nice but it ended up being 85 CHF and the car was gross and smelled terrible. I understand they don't control the taxi service but 20CHF is a bit of a difference from what I was told. Overall property was nice and close to the train station but I'm not sure I would stay there again. Although, I also likely won't return to Switzerland again.

Friends_and_family Family

6/10

Pleasant

09 May 2026

Brian

There was no hot water on two of the four mornings we stayed, which beggars belief. The coffee machine in our room was broken, and no attempt was made to replace it when we reported it. Room had stained carpet and worn upholstery. Convenient location though.

Partner

10/10

Exceptional

08 May 2026

Rene

Location

Partner

8/10

Excellent

07 May 2026

Lourdes Magnolia

The location is excellent, especially since it’s near the train station. However, the hotel itself feels outdated, and the pillows and bed are not very comfortable. On the positive side, the breakfast and customer service are excellent.

10/10

Exceptional

07 May 2026

Lynn

Room was perfect for a one night stay in Zurich. The hotel is close to the train station and near a beautiful park. The property is a bit run down but full of charm with wonderful staff.

Would stay again

Partner

10/10

Exceptional

06 May 2026

Avis

The hotel was within east walking distance of the train station. There was an elevator for upper floor rooms. A nice variety of items were presented at breakfast.

Self

8/10

Excellent

28 Apr 2026

Elizabeth

This is a great place to stay within walking distance from train station and old town. Breakfast buffet was included. Small storage room was provided for luggage as we arrived in early morning. Elevator available. Staff accommodating and gave sight seeing information and directions. Room was clean. Bathtub a bit high for anyone with limited mobility. Otherwise stay was perfect for our needs.

Friends_and_family Family

8/10

Excellent

15 Apr 2026

Charly

Walking distance to the train station. Great restaurants are just 15 min walk. Breakfast buffet at the hotel was excellent, worth adding it as an extra. Our room was next to a building that was in the midst of renovation so a bit noisy early morning.

Friends

6/10

Pleasant

10 Apr 2026

Michael

The Good: Silvan saved this review. He was friendly and went above and beyond to make our stay enjoyable. My son had a medication that needed to be refrigerated and he ensured that it was and that all staff knew about it so I could get it at any time. When we needed to be assigned a new room, he understood. He didn’t try to convince me I was wrong or fight me- he was just happy to make us happy. We thank you so much Silvan!

The breakfast was also very good and coffee anytime you want it definitely a plus. They have the hospitality down!

The location is great! Right next to the train station and easy walk to old town.

The bad: When we first checked in we were given a family room on the old side of the hotel. It was horrific. Stains on the bed frame itself, a bathroom that the entire floor was the shower, and mold everywhere- I was afraid to touch anything. We were then given a room on the “renovated side” which although much cleaner didn’t have the extra bed we paid for! My husband and I had to share a queen size bed with our son. To top things off they give one pillow and it is too flat! We were not comfortable at all. I am still waiting on my partial refund for the fact that we paid for an extra bed for our son we never got.

***Note that renovations are going on next to the hotel and they start at 7am! Wish it was mentioned before we stayed. I know it is not something the hotel has control over so I do not hold it against them at all! I just wish we knew before hand.

Family_with_children

10/10

Exceptional

30 Mar 2026

Kari

Clean room , friendly staff , proper breakfast and close to everything

8/10

Excellent

21 Mar 2026

Susan

Breakfast buffet was very good, lots of fresh eggs, fruit, juice and pastries. Good coffee machine. Very convenient to train station and not far from the main streets. Overall very clean.

10/10

Exceptional

17 Mar 2026

Shiu Tung

Good location, convenient for shopping & dining

Partner

10/10

Exceptional

16 Mar 2026

Emma

Breakfast was outstanding. Very convenient to train station and restaurants.

10/10

Exceptional

15 Mar 2026

Adrian

Clean room friendly staff

Self

10/10

Exceptional

11 Mar 2026

Shiu Tung

Very convenient

Family

6/10

Pleasant

03 Mar 2026

Peter

The hotel avoids the most expensive streets of Zürich, and offers a satisfying breakfast. The room and building are old and historic, but the showers are modern. Most shops are a few streets away, on the other side of the train station.

Self

6/10

Pleasant

19 Feb 2026

Carlos

Los baños tenían problemas la bañera. No tenía botón para el agua de no funcionó, cama se iba de lado

Partner

6/10

Pleasant

02 Feb 2026

Paul

This is no reflection on any of the professional polite staff but the Hotel was not was expected.

Looking back at the online pictures of the Hotel and room, we were somewhat shocked on arrival.

The bedroom was the biggest shock.
It was small, run down and generally in a very poor condition.
The bed is one that sits about a foot off of the floor, so very awkward with someone with mobility issues.
For a room that size, I have never seen such a huge TV.
It must be 47” HUGE.
We paid for a delux double so not sure what a normal double would be.

Lights in bathroom were out so we had one working out of four.
Handle broken off in bath, so nowhere to grab as the bath was slippery
Toilet seat moving around.
In general the bathroom was in a very poor state.

Fold up seat was found in the tiny wardrobe, which left little to the imagination.

The breakfast offered was good with plenty of fresh option to be had.

Location sold it to us as it is only about 300 yds from Zurich HB, which was great as we had planned trips to Tiflis.

To summarise, fantastic staff and it is a good hotel for young backpackers but so if you require a little luxury away from home.

Leisure Partner

8/10

Excellent

02 Feb 2026

Ian

The location is hard to beat. The hotel is about a block and a half from Zurich HB train station. The staff are very polite, all are always busy working but they remain attentive to guests. I found the breakfast buffet to be quite good. What I would change are the pillows which are not supportive, at all.

10/10

Exceptional

26 Jan 2026

David

Nice room. As mentioned by others the pillows are to thin. Breakfast is excellent

Partner

8/10

Excellent

20 Jan 2026

gabor

Good location

6/10

Pleasant

19 Jan 2026

vimal

Poor condition of bed and bedroom furniture.

Business

8/10

Excellent

18 Jan 2026

Rachel

Overall we had a good stay at this hotel, the room was clean and comfortable, it was a bit smaller than some of the other rooms we had stayed in but it was in a major town so that was to be expected. The room was supposed to have a kettle however the base plate was there but not the kettle. My husband mentioned this at reception (we didn't want them to think we had taken it) and was told that was because we had a coffee machine however we didn't. When we told the guy on reception he said we will get one left in your room. When we returned there was no kettle there. It wasn't an issue as we carry one with us but it just didn't sit well.
On the plus side the breakfast here was fantastic, plenty of choice to suit every taste. The shower was good and the bed was comfortable. The location was also perfect for our needs very close to the train station and trams also central to Zurich town. I would recommend staying here, particularly if traveling by train.

Partner

8/10

Excellent

15 Jan 2026

Hans Christiaan de

Very convenient next to the Zurich main train station, the building interior has been nicely decorated and designed, the rooms could use a little maintenance, yet very acceptable for the pricing, breakfast is good enough, staff very friendly I would come back here!

Business Self

4/10

Poor

11 Jan 2026

Roberto

The room was uncomfortable and poorly maintained: the mattress and topper slid off the bed, headboard was loose, duvets and pillows were old and flat, there were hairs and rice on surfaces, the TV had no streaming or screen-sharing, and the elevator was noisy.

Leisure Self

10/10

Exceptional

06 Jan 2026

Robert

Clean, comfortable bed and bath, great breakfast, incredible value

Leisure Self

6/10

Pleasant

03 Jan 2026

Haris

Average tkom

10/10

Exceptional

01 Jan 2026

Sacha

Lovely stay for me and my son easy to check in and facilities was excellent

Would stay here again on our next trip to Zurich

4/10

Poor

27 Dec 2025

Pennie

The bathroom was full of black mold. The wall to the door was bubbling up and the ceiling had black residue. There is no ventilation in the bathroom. We just stayed overnight and had a busy day after check in. We were in room 101 or 102 near the elevator.

Family

8/10

Excellent

25 Dec 2025

Jeffrey

Staff was very friendly and helpful, both in lobby and dining room

Leisure Family

6/10

Pleasant

22 Dec 2025

Sarah

Breakfast was fantastic, pillows and showers were terrible. Great location

Leisure Partner

2/10

Poor

20 Dec 2025

Lynsey

Filthy

10/10

Exceptional

20 Dec 2025

Gary

Clean room. Could benefit by having a mini bar fridge

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

Subash

Room was spacious and clean. Great location to train station, supermarket, restaurants. Breakfast was good.

Leisure Self

2/10

Poor

18 Dec 2025

Nicole

I booked a room for three adults, there were three single beds in the room with hardly any room for our luggage without feeling like it was a fire hazard. The thermostat did not work and it was extremely hot in the room and very uncomfortable to sleep. The pillows were paper thin. The shower had no hot water. I asked the desk if they could send maintenance to the room while we were out walking the Christmas Markets and getting dinner and when we came back 5 hours later no one had visited the room or fixed any issues. I loved Switzerland, but when we return we will not be staying here.

Leisure Family

10/10

Exceptional

17 Dec 2025

Yuan

Great breakfast buffet, loved it

Partner

8/10

Excellent

14 Dec 2025

Megan

Easy check in and out, the room was good size and clean. Great location next to train station but also nice street. Soft bed. Walls were pretty thin, could hear guests on other side of wall. Hotel kindly prepared to-go breakfast for us on our early departure but it the meat smelled bad to us and we didn't eat it.

Partner

8/10

Excellent

09 Dec 2025

Denisa

Walkable to center and close to bus and train central station

Leisure Partner

2/10

Poor

04 Dec 2025

Arub

The room was too small

8/10

Excellent

02 Dec 2025

Roselyn

Positives
Great location, pleasant staff and breakfast to go.
Negatives
Dated room

Friends_and_family Friends

10/10

Exceptional

25 Nov 2025

Ancai

Great place close to train stay

10/10

Exceptional

19 Nov 2025

Nicholas

Incredible breakfast and service

10/10

Exceptional

18 Nov 2025

Bryce

Excellent staff. Problems were quickly resolved. Would stay there again.

Self

2/10

Poor

13 Nov 2025

valery

I didn't book the smallest room, but I got a small, dark room with a broken light fixture that was supposed to be attached to the headboard, but it simply wasn't there, leaving only wires sticking out. We only stayed one night, but that was enough to ruin my impression of Zurich. The breakfast was so-so, nothing special. It would have been nice if there were stickers describing the contents. I wouldn't recommend this hotel to anyone.

Leisure Family

4/10

Poor

13 Nov 2025

Tyler

Room overall was of poor quality. Thin pillows, poorly lit, noisy fan, thin walls. Breakfast was terrible.

Great location near HB. OK for one night

4/10

Poor

06 Nov 2025

Guli

I liked the size of the room, but I didn’t like the heating—it was cold inside. The room was also quite dark because there were no lights in the bedroom except for a small lamp. The bedside lights were not working. The sink’s pipe was clogged and dirty.

Check-in should be self-service, this process is inconvenient. Also, after 9:30 a.m., cleaning staff started coming every half hour until 11:00 a.m., which was terrible! I informed them that I would check out by 11:00 a.m., but two cleaning ladies kept coming one after another for an hour and a half.

Breakfast was average, with a poor variety of food. Noise from outside was easily heard, and the TV from the next room was so loud it disturbed my sleep. I will never stay at this hotel again and do not recommend it.

Leisure Self

6/10

Pleasant

03 Nov 2025

Suetngan Fiona

Check in was all right, we can leave our luggage when it is too early to check in. So when we get back, we were allowed to go into the luggage room and pick up the suitcase that we left earlier on.
While it is convenient to me, I had a second thought of safety and security issue.
The room was alright, but a bit dusty and the floor was a bit sticky too.

Leisure Family

6/10

Pleasant

28 Oct 2025

Godfrey

The Breakfast was good. The pillows were flat and not comfortable

Leisure Partner

6/10

Pleasant

26 Oct 2025

Lalit

Very expensive, i would say twice the price of what it actually worth.
I understand Switzerland is expensive, but this hotel was not worth the price.

Hotel is not bad though, good location and employees were friendly.

Friends_and_family Family

2/10

Poor

22 Oct 2025

Dennis

No air conditioning, uncomfortable, and dirty.

Hotel was expensive but horrible. There was no air conditioning, so we left the windows open all night and could not sleep because of the heat and drunk people yelling outside. The bed was some kind of foam so if go to the edge you roll off onto the floor. The floor was covered with a thin felt instead of carpet. The fan and coffee machine were broken. There was mold on the shower curtain. The breakfast was average.

Friends_and_family Family

10/10

Exceptional

14 Oct 2025

Sanjeev

Clean and pleasant! Great breakfast choice. Friendly staff.

Leisure Friends

10/10

Exceptional

07 Oct 2025

Pedro Antonio

Hotel Montana Zürich is an excellent choice! The property is modern, spotless, and beautifully designed. Its location is unbeatable—just one block from the station, making it very convenient for travelers. The staff at the reception were warm and welcoming, and the breakfast exceeded expectations with both quality and variety. I would highly recommend this hotel 1000% to anyone visiting Zürich

Leisure Partner

8/10

Excellent

05 Oct 2025

Janice

Montana hotel was very convenient as it was close to the train station and other transport.. the breakfast was very good .. the room was fairly basic .. it would have been great to have a fridge in the room .. staff were so nice especially Paula she was wonderful 😊

8/10

Excellent

28 Sep 2025

Niko

Shops nearby

Leisure Family

6/10

Pleasant

27 Sep 2025

Kenneth

The lobby was nice. The room did not live up to the pictures. Strange odor in the room as well.

Leisure Family

8/10

Excellent

22 Sep 2025

Rainier

This was a great option. The breakfast daily was fantastic, I loved the coffee machine. The location was excellent, walkable distance to the city. The staff was nice. The receptionist on checkin in gave us the first available room 1hr beforehand. She saw the tiredness in our eyes and helped as best she could. Kudos to her. The only issue with the room was no ac just fan. Not sure if this is normal in Zurich. But to be honest it really didnt bother us.
Will surely recommend here for the price.

8/10

Excellent

16 Sep 2025

Michael

Good hotel. Nice breakfast included. (Check your booking)

Leisure Partner

4/10

Poor

16 Sep 2025

Dawn

Room was overly cramped due to having bunk beds in that we didn’t need; a bit dated but that was expected. No air con in room and due to being near train station too noisy to have windows open. Pillows were ridiculously soft - even with two it was equivalent to not having a pillow. Breakfast was a disaster - no tables available, when there was, there were no glasses for the juice, no plates, no bowls and no cups; only two staff on trying to service about 60 guests. Nearest ‘conveniences’ are a sex shop and weed grow shop. Good location to the station however.

Leisure Partner

6/10

Pleasant

16 Sep 2025

Samuel

Great but not the best. Needs work.

There is a reason why they’re Montana 3 stars. When we first walked into our hotel room we saw hair that was not ours in the sink, the pillows were subpar and flat, and the bed was very firm and very hard to sleep on. nonetheless the hotel staff interactions were top notch. I don’t remember concierge name but she was very helpful with Information about Zurich as to where to eat or what to see. She helped us on September 14th around 2:00 and we feel as though she deserves a shoutout. Breakfast was alright, it was a nice touch to our stay and we are grateful for it.

Partner

6/10

Pleasant

15 Sep 2025

Christine

The location is quite central and close to public transport. The room was small but clean with big soft towels provided. Some of the light switches were a bit dodgy. We needed support from Reception to get the bathroom light to work.
The breakfast was great, wide choice of hot & cold, savoury & sweet. Provided oat milk as alternative to cows milk when asked.
We booked a twin deluxe room and was given a standard room, with no explanation other than to say that this was what was available. No financial compensation given.

Leisure Family

4/10

Poor

14 Sep 2025

Paul

While the sheets and towels were clean the rest of the room could use a good clean. There was dust on the desk, the shower and sink drained very slow and the shower curtain was stained beyond its useful years. The room was very dark - with little lighting available.

On the positive side:
breakfast was good
Location was good - close to train station and short walk for sightseeing.
TV had a variety of different language channels

10/10

Exceptional

14 Sep 2025

Matsumura

q

Business

8/10

Excellent

09 Sep 2025

Colum

Good location good breakfast

Partner

10/10

Exceptional

09 Sep 2025

Linda

Greeted by a helpful hostess who spoke good English and made check in easy. Breakfast was lovely with healthy selections. Located in a convenient area for tourists. Negatives were no air conditioning or wash cloths

Leisure Friends

8/10

Excellent

09 Sep 2025

Yvette

The breakfast is included and is much more than we expected.

Leisure Family

6/10

Pleasant

05 Sep 2025

Asmaa

Room was hot and had a small inefficient fan

Leisure Partner

10/10

Exceptional

05 Sep 2025

Cheryl

Staff is nice.

Leisure Family

6/10

Pleasant

01 Sep 2025

Madeline

….

4/10

Poor

29 Aug 2025

Ha Thanh Huynh

Great location as it is only 5-6 minutes walk to the train station. You can access Old Town Zurich by walking through the Main Train Station.

The hotel has limited lobby hours with staff to assist getting room key. No complimentary water, ice, or basic hygiene items. No AC, just a stand alone fan provide for the room. For summer months, it will get very hot. The room is small and basic…. Elevator is often slow and busy in the morning.

Leisure Family

8/10

Excellent

28 Aug 2025

Henry

My room doesn’t have

Friends_and_family Friends

8/10

Excellent

26 Aug 2025

Larry

Great location close to Zurich HB. Convenient to most attractions. Good breakfast included. OK stay for price.
Limited service. Fan doesn’t have safety cover. Limited furnishings. No human interaction. Good for one night passing through.

6/10

Pleasant

19 Aug 2025

Anahita

Poor for families with babies

Would not recommend staying at this Hotel as a family with a young baby, or in summertime. Checkin process was fine, however even though I specifically requested a cot in the room this was not provided. I had to wait over an hour for this to be provided, and it was an extremely old travel cot that my husband and I had to put together ourselves, and once done, we realised it was broken. We then had to go back to reception to get a suitable one (still old but not broken), which by this time had taken over 1.5hrs. Our 1year old baby missed her nap and was extremely upset as a result. This was a big hinderance as we only had 24hrs in Zurich and the schedule we had planned was now ruined. There was only 1 high chair in the breakfast area which was in use, so there was also nowhere for our baby to sit at breakfast.
The hotel and the rooms were also incredibly hot (our temperature monitor registering 33 degrees), and despite a dyson fan being in each room this barely made a difference and was extremely loud. No AC. Wouldn't recommend in the summer at all.

Friends_and_family Family

2/10

Poor

18 Aug 2025

Janine

Bed comfort was terrible, no AC, they don’t provide properly working fans. They claim that receptionists are available 24/7, but they are always out and you have to press the bell multiple times before t

10/10

Exceptional

17 Aug 2025

ANIL

Very close to train station. Central to everything

Leisure Partner

10/10

Exceptional

14 Aug 2025

Lyubov

Was very noisy outside

Leisure Partner

6/10

Pleasant

14 Aug 2025

Jenny

This hotel was made to look nice in the on-line pictures. Not so, quite run-down. Very hot in the rooms. Thank goodness there was a fan in the room. A well-worn hotel. Definitely a disappointment. Breakfast was good. Hotel is close to the train station and walkable to restaurants .

Great Chinese food restaurant is: The Yard. Highly recommend!!

Leisure Family