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Crystal Luxury Hotel

Pattaya-Chonburi · Thailand

Moo 5 Pattaya Naklua Rd Banglamung, 284 99View location

7.6/10Very good50 Reviews
Cleanliness8.0/108.0
Service7.6/107.6
Comfort7.0/107.0
Condition7.6/107.6
Neighborhood5.2/105.2
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Crystal Luxury Hotel

This comfortable hotel is set in Naklua.

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With a stay at Crystal Palace Luxury Hotel in Pattaya (North Pattaya), you'll be within a 5-minute drive of Terminal 21 Pattaya and Pattaya Beach Road. This luxury hotel is 1.8 mi (2.9 km) from Pattaya Beach and 4.3 mi (7 km) from Walking Street.

Make yourself at home in one of the 390 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Pattaya? This hotel has 538 square feet (50 square meters) of space consisting of conference space and meeting rooms.

Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Childcare
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately THB 300 to 800 for adults, and THB 250 to 600 for children
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: THB 500.0 per night
    • Hosted evening meal: THB 2000

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Thai

    English

Nearby attractions

Naklua Bay 1 km / 0.7 mi
Lan Po Naklua Market 1.5 km / 1 mi
Sanctuary of Truth 1.6 km / 1 mi
Wong Amat Beach 1.7 km / 1 mi
Bamboo Beach 1.8 km / 1.1 mi
Bangkok Pattaya Hospital 2.1 km / 1.3 mi
Tiffany's Show 2.2 km / 1.4 mi
Pattaya Beach Road 2.3 km / 1.4 mi
Pattaya City Hall 2.3 km / 1.5 mi
Terminal 21 Pattaya 2.4 km / 1.5 mi
Art in Paradise 2.4 km / 1.5 mi
Pattaya Beach 2.4 km / 1.5 mi
Teddy Bear Museum 2.6 km / 1.6 mi
Health Land Spa Pattaya 2.6 km / 1.6 mi
Mini Siam 2.6 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Crystal Luxury Hotel

7.6
Very good
50 Reviews
Cleanliness
8.0 /10
Service
7.6 /10
Comfort
7.0 /10
Condition
7.6 /10
Neighborhood
5.2 /10
Amenities
8.8 /10
20 reviews shown
8/10
Excellent
29 Jun 2026
Omar
Clean room. Spacious. Cleaners come everyday to clean the room; albeit maybe a bit late? They come around 3/4. Would be nice to see them earlier before we leave. No smart tv !! Would be sooo much better with a smart tv. Nice touch having a mini fridge. Great buffet for breakfast. Would be nice knowing next to each meal though Whats vegetarian or halal. Orange juice could be better. Quite a few ants in the room probably due to weather? Would be nice if something could be put in place to combat this. Overall great room and hotel. Worth it
Friends
10/10
Exceptional
15 Feb 2026
Raghavendra
Very good
Leisure Family
10/10
Exceptional
17 Nov 2025
Daniel
Property was extremely clean. Custom service was amazing
10/10
Exceptional
17 Nov 2025
Daniel
Excellent customer service
Business_and_leisure Family
10/10
Exceptional
21 Sep 2025
Atokii
I loved my stay at Crystal Palace Luxury Hotel!
10/10
Exceptional
22 Apr 2025
Sean
A really well managed hotel with attentive & courteous staff. Breakfast buffet had a wide selection of foods & was amazing value. The ground floor swimming pool was very clean & well maintained & was very popular with guests. Enjoyed our stay at this hotel. Exceptional value. Also for getting into Pattaya the songtaew (10THB Baht Bus) stopped on the main road in front of the hotel. Terrific.
Leisure Family_with_children
10/10
Exceptional
25 Jan 2025
Terho
Sänky aivan erinomainen. Minulle sijainti hieman liian sivussa. Ei marketteja eikä ravintolapaikkoja kuin yksi läheisellä kadulla. 7/11 kauppoja muutama ja siinä kaikki. Jos haluaa olla rauhassa kaikista, sopii hyvin. En lapsiperheille suosittele tai lapset saa hepulin.Alue kuin kuollutta kehitysaluetta; ei mitään elämää!! Jomtien alueella on sentään elämää!! Jos tilaa Boltin taksin, niin pääsee Jomtien alueelle n 120 Bathia ja kadunvarresta riksakyydillä 20 Bathia .
Self
2/10
Poor
16 Mar 2024
Sreejith
Diring check in they infored the room is not available in the Chrystal palace luxury hotel and they provided room is Cyrstal palace std hotel
And service was very bad
Cleanliness inside room was also worst
Bed sheet and pillow covers are very old even we have dought that is washed or not
Some what we managed by using our stuff
Bath room also found very dirty ...

As they not provide the room as per my booking, we need to request refund .
10/10
Exceptional
28 Apr 2023
Verified traveler
Amazing.
Friends_and_family Friends
2/10
Poor
20 Mar 2018
Tom

loudsy tourist

loudsy tourist guest when comming the room. Room not protect voice from outside, you can herd loud voice from outside.
6/10
Pleasant
13 Apr 2016
John

Nothing close to warrant price

From the outside it looks great and initially you are well received. However, shortly after entering my room and doing a customary look around (which includes a look under the bed). I noticed that most things are just swept under the bed. Any other request for the room including and extra pillow came with a considerable charge.
8/10
Excellent
17 Dec 2015
Verified traveler

Nice hotel about 15 minutes to the beach

Everything in this hotel was excellent apart from some of the hotel rude staff.
This was my 4th stay and I would definitely recommend it to anyone
6/10
Pleasant
27 Jan 2015
Abu Bakarr

poor wifi

The hotel is good families not for business trip. The wifi is very poor. If you intend to be on a working holiday and you rely on Internet connection. This hotel is not for you
8/10
Excellent
07 Jan 2015
Verified traveler

Nice new clean

Rooms were good,staff helpful, manager made us feel unwelcome due to the way she was overseeing everything.
8/10
Excellent
02 Nov 2014
Tap

Ok area good place for the family

Good environment very nice pool in Naklua out of the way of the busy pattaya area but close enough if you choose to venture that area . Close to Santuary of Truth , mini siam and one the best hospitals in Thailand .TV has a channel in almost every language
Partner
6/10
Pleasant
04 Jan 2026
Charly
Ich Internationale Standards
Business_and_leisure Partner
4/10
Poor
06 Feb 2025
Erik Mario Marcel

Why I cannot reccomend this bad service hotel...

If you need internet don't choose this hotel everybody has login problems! We booked twin bed received single beds. Not helpful to change room although we are Expedia gold member they upgraded next day and we had to pay upgrade fee! We had to leave the room 12 o clock ant they let us wait 2 hours in he lobby before we could access the upgraded room. Terrible service!
Partner
2/10
Poor
03 Feb 2023
SILAPORN
ห้องฝุ่นเยอะ พื้นเหนียว ไม่มีสลิปเปอร์
ใต้ผ้าห่มมีเศษทราย ดิน
ห้องอาบน้ำไม่มีที่กั้นน้ำออก
อาหารไม่ร้อน
Friends_and_family Family
8/10
Excellent
09 Jan 2023
Theodor
Ich und meine Freundin waren sehr zufrieden 😊
Dieses Hotel kann ich bestens empfehlen!
Dankeschön 🙏
Leisure
10/10
Exceptional
27 Nov 2022
Johannes
Heel vriedelijk en netjes correct ontvagen
Leisure Self

Location & surroundings

Crystal Luxury Hotel
Moo 5 Pattaya Naklua Rd Banglamung, 284 99, Pattaya, Thailand

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