Tri Hotel & Flat Caxias

4/10

Poor

08 Jun 2026

Matthew

The hotel rooms are small and not very clean. Stains on carpet and the bathrooms have seen better days

Friends_and_family Family

4/10

Poor

06 Jun 2026

JOHN

The room had a clogged toilet. There were cracks in the walls.

Partner

8/10

Excellent

03 Jun 2026

Jennifer

Stayed with friends and we had fun. Hotel was clean, location was great, breakfast was okay. We spent time outside and poolside which was nice but there was a strong smell of propane that hopefully they figured out as we did tell an employee.

Friends

6/10

Pleasant

29 May 2026

David

I booked a single queen room that Expedia says sleeps 3 meaning that they should have a sofa bed in the room. When we went in the room it only has a single queen but nothing else. The hotel says our accessible rooms are single queens only. So my only choice was to change rooms to a non-accessible double queen plus pay an $20.00 for the room.

8/10

Excellent

28 May 2026

Ron

The room was nice. My only complaint was the shower did not get hot. The laboratory has scolding hot water, but the shower was tepid at best. Rm 101

Self

2/10

Poor

26 May 2026

Andrea

Unfortunately, I booked on Expedia, and was informed that there was an electric car charger, and there was not also the sheets.Blankets and shower were all stained.I think they were clean, but there was still hair everywhere.

Self

6/10

Pleasant

25 May 2026

Jennifer

Parking was okay. No pull thru to use to check in.

Family

8/10

Excellent

25 May 2026

russell

Their breakfast was not good . On day one about 6:10 AM I went to go get something to eat and all I had was cold sausage. So I waited and they did not bring out any eggs or anything to go with it so I had a bagel which was stale on day two I figured I’d give it another chance and the only thing they had was scrambled eggs that were cold again about 10 minutes after they opened.. my third day I didn’t even give it a shot. I just went to Dunkin’ Donuts across the street.. one other thing they could do is add another washing machine. One washing machine and one dryer is not sufficient for a hotel that size..

6/10

Pleasant

24 May 2026

Jr.

Towel sucked
Rooms were not the cleanest
Dog treats at the desk lol

Friends

4/10

Poor

23 May 2026

Daniel

This property is filthy, moldy and smelly and needs a complete refresh. Not worthy of the La Quinta brand.

Self

10/10

Exceptional

22 May 2026

Gary

All

6/10

Pleasant

15 May 2026

Susan

Reasonably clean room but dated

Self

8/10

Excellent

13 May 2026

Jill

Great location, easy off / on interstate. Very clean, peaceful. Only issue was hot /cold water in shower was backwards and we never got hot water in the shower. Would stay again

Partner

2/10

Poor

12 May 2026

Brandi

The staff was friendly, however the rooms were in disrepair with leaking areas. We moved from one leaky room to another.

Partner

8/10

Excellent

11 May 2026

Darryl

Breakfast was OK. Hallway ceiling tiles had a lot missing the hallway wallpaper looked like it had gotten water damage. Maybe they were working on it. Changed owners si ce we were there the last time and we're a little disappointed.

Friends_and_family Family

6/10

Pleasant

25 Apr 2026

Henry

Hot breakfast was not hot, no oatmeal of any sort, coffee was quite weak. No conditioner in bathroom, no vent fan in bath, partial used bar soap in floor of shower. Window curtain was torn

Family

4/10

Poor

23 Apr 2026

Brenda

The general condition of the hotel was poor.

Self

8/10

Excellent

19 Apr 2026

Takao

It was clean but stuff are not friendly and helpful at all.

Partner

2/10

Poor

16 Apr 2026

francine

Très sale

Self

2/10

Poor

07 Apr 2026

Junior

The rooms weren't cleaned

Self

6/10

Pleasant

05 Apr 2026

Timothy

This is good hotel but needs some updating and fixing some problems. We stayed here a few years ago and it was pretty good then it’s just a bit run down now.

Friends_and_family Family

6/10

Pleasant

04 Apr 2026

Nick

Hotel was literally falling apart.

Family_with_children

8/10

Excellent

04 Apr 2026

Robert

Staff was very friendly and attentive. Check in was slow, but I had just drove 13 hours so I was ready for bed.
Overall the place was decent. The furniture and linens were nice and seemed new. However, a lot of damage and un-kept appearances. Holes in walls in the passageways, wallpaper pulling in the corners, etc. The breakfast was again - decent. Basic scrabbled eggs, sausage, three cereal selections, multiple bread options and a waffle making station. Nothing special.

Friends_and_family Family

8/10

Excellent

27 Mar 2026

Gary

Easy access

Self

6/10

Pleasant

14 Mar 2026

Wesley

Room was ok. Didn’t have a crib even tho it advertised that it did. And we smelled cigarette smoke coming through our door even tho we got a non-smoking room!

Family_with_children

2/10

Poor

10 Mar 2026

Kathleen

Staff was very new and had no idea how to handle situations. My wife has asthma and when walking in had to walk through a cloud of pot smoke. When brought up to the desk clerk, he only offered her to be placed away from them. How about remove the people making it uncomfortable? Allowing illegal activities? Not good. Not to mention the hair in the sheets. Very unhappy with this stay and will gladly pay more to stay somewhere else. If I could give negative stars I would.

Self

6/10

Pleasant

10 Mar 2026

William

Yes

2/10

Poor

02 Mar 2026

Ernesto

I cannot recommend this hotel at all. Absolutely horrible from the physical room to the breakfast. The front desk staff or helpless.

2/10

Poor

02 Mar 2026

Trinity

DIRTY WASH CLOTHES AND TOWELS 😭. Woke up and the breakfast was COLD. Will never stay here again

Business

6/10

Pleasant

22 Feb 2026

Jonathan

I saw Roaches in the bathroom, One of the towels was threadbare and the Free Breakfast is a joke. Only good thing about this hotel is its close proximity to the airport.

Self

2/10

Poor

19 Feb 2026

Hailey

Very dirty!! Previous customers trash was still in the trash can. Pair of dirty socks in the bottom of the closet. Bed linens very dirty, including mold on pillow. Big water spot & mold on the ceiling of the shower. Ripped up towels. Literally terrible!!

Business Partner

4/10

Poor

15 Feb 2026

Eveline

We did not have a friendly greeting. The bathtub was still dirty. Hair on sheets. Carpet smells. Just gross. Will not stay here again or recommend.

Friends_and_family Family

4/10

Poor

15 Feb 2026

Cari

The gentleman at the front desk was very gracious.
Our particular room had a large and very bright green rope light just lying on the patio. We did not notice until it was dark. Called the desk and they said we could u plug it but that was not possible. We were offered another room but it was late and we were in our PJ’s. I pushed the chairs against the curtain to try and block some of that light but it was still shining through Also, there was another room with VERY loud music until 1 am I called the desk to ask them to turn it down. My daughter said her sheets smelled strongly of bleach and tub looked a bit dirty. I would not stay there again.

Family

8/10

Excellent

13 Feb 2026

Bob

Clean quiet and close to airport and Cracker Barrel. For the price a good deal.

Business

4/10

Poor

07 Feb 2026

Carl

Staff very considerate but guest smoking in several rooms and breakfast was very poor in quality room was clean ….

Friends_and_family Family

6/10

Pleasant

01 Feb 2026

Trisha

Our bed linen was dirty and we did not have washcloths.
The staff member who checked us out was very courteous though.

10/10

Exceptional

27 Jan 2026

Frank

I stayed during extreme cold weather event. Water was off, but was quickly restored. Breakfast offered next morning was a hot breakfast. Room was clean, quiet, and everything worked. Will recommend to others!

Business_and_leisure Self

6/10

Pleasant

20 Jan 2026

Marcia

Bed was comfortable. Room was clean. Check clerk spoke very little English. Breakfast was so so. .

Business Partner

6/10

Pleasant

14 Jan 2026

Robert

Odor emitted from sink drain, furniture could use some updating, mattress was somewhat soft.

Partner

4/10

Poor

12 Jan 2026

Jasson

Bathroom was dirty, room was noisy. Only hot water in the sink.

Leisure Family

10/10

Exceptional

10 Jan 2026

Gerald

Clean room, Staff was great, heat worked fine , Did not serve hot breakfast (was disappointed)
Great parking

Self

8/10

Excellent

09 Jan 2026

Allan

My stay was good. Lots of cats outside.

10/10

Exceptional

07 Jan 2026

Tara

room was clean front desk knew i was traveling alone always made sure i was ok and safe

Business Self

6/10

Pleasant

04 Jan 2026

Alex

It's a place to lay your head for an early morning flight to Tri-city airport. The place needs to be modernized.

Business_and_leisure Partner

4/10

Poor

03 Jan 2026

Martha

The property needs to be upgraded. The room had some insects and the bed was so uncomfortable. The only great thing was to have a cracker & barrel next door. We only stay one night and would not stay another night there.

Leisure Pet

10/10

Exceptional

30 Dec 2025

Rhonda

Nice room

Leisure Partner

6/10

Pleasant

29 Dec 2025

Carissa

It was an okay stay.
Easy check in, convenient location.

Issues:
1. shower didn’t work. Reported but nobody came to fix.
2. Looked like dried blood stains on the bed spread
3. Extended my stay by 1 day, was told this was good and everything was taken care of. Had cleaning lady coming into the room unprompted the next day, and the front desk called to ask me to come down as they couldn’t find my new reservation. Very inconvenient with a sick toddler.

Overall the hotel is a fine economy stay if you’re not overly concerned with strict cleanliness.

I will be looking elsewhere the next time I’m in the city.

10/10

Exceptional

28 Dec 2025

Connie

yes

Leisure

4/10

Poor

27 Dec 2025

Ilaina

Staff member was flirting with me and kept my ID - had to send my husband to go get it. Very uncomfortable

Pet

8/10

Excellent

26 Dec 2025

Hua

Staff are friendly and room is clean

6/10

Pleasant

24 Dec 2025

Geoffrey

Hallway had a stale smell and paint was peeling throughout the property. Bathroom was small and bed foundations were wobbly and noisy.

Friends_and_family Family

4/10

Poor

21 Dec 2025

Nijah

The hotel staff were pleasant. It is very dog friendly, but unfortunately they don't appear to make much effort to keep the floors clean. The check in was no problem. It has easy accessibility from the interstate. There was only one person on duty in the later evening and unfortunately he could not attend to our requests. We needed to change rooms due to unpleasant odors and that was granted. The second room had piles of dirt on the floor by the refrigerator. We requested a broom to sweep it, but after someone was called to bring one it never came. We mopped it up ourselves. There was only one washcloth it was stained and tearing. Before checkout, there was no hot water in the shower. The tub floor felt like it was going to cave in. The hallways were dirty (mud, fur). The grounds were not well kept and it needed more green space for the dogs. Breakfast was mediocre and the length of time for breakfast was shorter than most hotels. Overall, we would not stay there again.

Friends_and_family Family

8/10

Excellent

20 Dec 2025

Gary

Meet my needs.

Business_and_leisure Family_with_children

10/10

Exceptional

19 Dec 2025

Dottie

I was exhausted when I arrived. Richard was so professional and patient, and made the check in process very quick and easy. Room was clean and comfortable, and I was glad to see that a microwave, refrigerator and coffee maker were all available. I would like to see shampoo and conditioner available, as I forgot mine.

Leisure Self

2/10

Poor

17 Dec 2025

Brian

I have NEVER stayed at a La Quinta that was as horrible as this one. Mold-Leaking water from the ceiling above the shower, lights didn't work in bath/vanity and heater didn't work. I checked in late and had to move because of a noisy child (not their fault), and this is my 2nd room! I didn't notice the heat until after midnight when the dripping water kept me awake and got cold. I complained the morning and they didn't record it. Expedia refused to give me a refund saying they said I didn't report the issue. SO, they lied as well. Just a dump!

Leisure Self

2/10

Poor

12 Dec 2025

Deborah

I Have NEVER experienced a Hotel Front Desk Clerk SOO Rude!! It was prepaid according to my receipt he told me I didn’t pay then had me use another Credit Card 💳 has a pending charge on there and Refused me the room telling me he wanted more money!!! Go across the street the Sleep Tight Inn was Fabulous

4/10

Poor

04 Dec 2025

Drew

Just a disappointing stay, everything felt unclean and the whole building smelled like smoke. Thankfully, my room didn’t smell bad but it was so outdated and gross. I definitely won’t be returning, spend a little extra money for a better experience elsewhere.

Leisure

8/10

Excellent

30 Nov 2025

Tommy

Didn’t look clean around area but ok

10/10

Exceptional

26 Nov 2025

Paula

No foul orders, very clean. Easy check in and parking. Convenient location! Comfortable

Leisure Partner

8/10

Excellent

16 Nov 2025

Vincent

Clean room, comfortable temperature, really good bed. Could have used more towels. Acrylic tubs need the right solution to clean otherwise they look dirty.

Partner

2/10

Poor

11 Nov 2025

Ralph

I'll start by saying this was my go to hotel when I was in the area. Stayed at least twice a year for years. Haven't been there for about six years, and was very disappointed this time. Will not stay there again. I was in room 311. The first issue was there was no soap in the room. Luckily I had my own. Second and more important, there was absolutely no hot water in the shower. NONE. I told the manager and he told me to let it run. I did for at least five minutes, still no hot water. I told him that when I turned the water on and rotated to the hot position the water turned off. I was told I was doing it wrong. I'm sorry, but I do know how to work a shower. The manager refused to believe me. I didnt ask for a refund, but I should have asked for a discount. My fault for not.

Business_and_leisure Family

10/10

Exceptional

09 Nov 2025

Diane

The room was clean . My stay here was good

4/10

Poor

09 Nov 2025

Regina

The room that was first given to us was not clean. Trash in the room, bed was rumbled, used soap still on the side of sink. The front office worker wasn’t at the desk. I had to call out, hello a few times before she finally came down the hallway. She was more concerned about the time I had to wait on her than the dirty room.

Friends_and_family Family

10/10

Exceptional

08 Nov 2025

Samuel

Good

2/10

Poor

05 Nov 2025

Heather

Mold in the rooms. Trash on the floor! Front desk was rude!

Friends_and_family Family

2/10

Poor

01 Nov 2025

Doreen

Very unfriendly staff. I had called in August to verify there was a shuttle to the airport. Man at the desk said it was discontinued four months ago. We had to drive to the airport and extend our car rental. The area where you can buy snack was completely barren. The coffee bar in the lobby was not in use. Only three cars in the parking lot. Never again.

10/10

Exceptional

31 Oct 2025

Victoria

Room was comfortable and clean. Breakfast was about average for these kinds of hotels. More breakfast choices would have been nice, there is room for improvement there. But the stay was good enough based on what we paid.

2/10

Poor

30 Oct 2025

Noel

Room not up to standard & did not feel clean & desk not very helpful

4/10

Poor

26 Oct 2025

Julie

Room had holes in the furniture. Housekeeping let themselves into our room with no knock or call out. We even had the do not disturb card on the door. Denied doing so to the desk person. Gave one tiny tube of shampoo, 1 tiny bar of soap. Pretty disappointing overall experience for a Wyndham property who charged $146.99 for 1 night. Hotel is not in great shape and breakfast was only available til 9 am on a SUNDAY!

Partner

10/10

Exceptional

24 Oct 2025

Judith

Staff was friendly and welcoming.

Partner

4/10

Poor

23 Oct 2025

Donna

I was really disappointed with the lack of yogurt , oatmeal or any fresh fruit. I usually like La Quinta but this one was a big disappointment!!

Leisure Pet

2/10

Poor

20 Oct 2025

Austin

The bed and mattress were wore out. Bed popped when moving. Shower curtain was moldy, black mold under shower mat. Night stand had coffee stains that could be cleaned off. No shampoo. Outside of the hotel was in bad condition, columns damaged in entrance way.

Business_and_leisure Family

10/10

Exceptional

19 Oct 2025

Angela

Hotel was fine for our needs.

Leisure Pet

2/10

Poor

16 Oct 2025

CHRISTOPHER

Unfortunately, there was a cleaning issue. The room smelled completely like cat urine which is not something you can get out with housekeeping. We had to move to another hotel since it was so bad.

Business_and_leisure Pet

10/10

Exceptional

14 Oct 2025

Pamela

More food choices woyld be nice Room clean staff nice

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

Gerald

Breakfast was good

Leisure

8/10

Excellent

13 Oct 2025

MaryAnn

No

Friends_and_family Family

2/10

Poor

12 Oct 2025

Michael

Booked two days in advance. At check in was told to take a pet room or pay a cancellation penalty. We had a long drive from out of state and were exhausted so we took the pet friendly room.

As a veteran travelling for business, setting up a military reunion, I will never book at this location, nor recommend it. The desk clerk was rude and the booking was not acceptable. Take it or pay a penalty is not a solution

Business_and_leisure Partner

6/10

Pleasant

12 Oct 2025

Laurel

It’s ok. The ac worked off and on, mostly off. The pillows smelled funky, like old drool. Bed was ok. Sheets and pillow cases were threadbare, stains on bed coverlet and one of the towels. Breakfast was ok. I was expecting a nicer situation since the last 4 LaQuintas we stayed in were very nice.

Partner

6/10

Pleasant

12 Oct 2025

Virgil

Breakfast wasn’t of quality. Coffee cups smelled musty. Room fridge freezer need to be defrosted. Had something in it. Coating on desk chair was so bad. While telling the desk, they wasn’t v concerned about it. Won’t be staying here again.

Leisure Pet

6/10

Pleasant

12 Oct 2025

Kenneth

Someone ran into the pillars out front and they've never fixed it

Leisure Partner

10/10

Exceptional

11 Oct 2025

Paul

left at 3 am

4/10

Poor

10 Oct 2025

Conrad

The room wasn’t good at all. Smelled like dirty feet. The carpet was sticky. The AC smelled
horrible and made a rattling sound when it was on. If you have allergies or sensitive sinuses, stay somewhere else. The front desk staff is extremely nice…

Leisure Family

10/10

Exceptional

10 Oct 2025

kathleen

Very clean and friendly staff

Business

6/10

Pleasant

05 Oct 2025

James

The staff were nice but this hotel needs some attention. The 1st floor men’s room urinal was out of order. The marketplace to buy snacks or anything was empty except for some drinks. There was black mold in the 2 rooms we reserved to stay in that was very noticeable on the shower vents. The carpets need cleaned in the hallways because there’s a musty smell. There’s some damages on room doors that are in need of repair/repaint.

Friends_and_family Family

6/10

Pleasant

05 Oct 2025

Jennifer

Reserved online. Poor appearance and finishing touches. Very dated. Room was better quality, but bathroom was VERY dated. But, for the price, I guess that’s the best they can do. Since I was only there 8 hours for a place to sleep, I guess I would stay again, but definitely not for an extended stay.

Leisure Self

6/10

Pleasant

02 Oct 2025

steve

We booked hotel because they advertised having EV chargers. We arrive late at night and find out they have none.

Leisure Partner

2/10

Poor

02 Oct 2025

kim

the odor was over whelming.

Leisure Family

8/10

Excellent

27 Sep 2025

Linda

Our room was super nice. Our only issue was the light over the sink didn’t stay on long enough to do your hair

4/10

Poor

22 Sep 2025

Robert

Far past the time, it needs major remodeling. The bathtub was rusted, hot water was sporadic and the pet friendly room we were assigned reached of urine. Wyndham should reconsider having their name associated with this location. We are fans of newer LaQuintas but will not be staying at this location again. Not recommended.

Business_and_leisure Pet

10/10

Exceptional

21 Sep 2025

Danny

Everything was wonderful.

Leisure Family

10/10

Exceptional

21 Sep 2025

Danny

Everything was wonderful.

10/10

Exceptional

20 Sep 2025

Vanessa

The room was clean and the bed was comfortable 😌

Leisure Partner

4/10

Poor

14 Sep 2025

Kristin

Rooms were not clean

.

Friends_and_family Family

8/10

Excellent

12 Sep 2025

Tanya

The property is fine but out dated.

Leisure Family

2/10

Poor

06 Sep 2025

Sherry

Very dirty! Even the upgrade they gave us was dirty but cleaner than the first one

6/10

Pleasant

31 Aug 2025

Verified traveler

Okay but not great

Being a pet-friendly hotel, we knew accommodations wouldn’t be superb, but floor and general felt dingy. I don’t think they mop the hard flooring between guests, which is gross. The floor to ceiling, full walled windows faced the afternoon sun so the room was near stifling when we arrived. It would have been nice to crank the A/C before we arrived, but by bedtime it was more comfortable.

Friends_and_family Family

2/10

Poor

30 Aug 2025

Ronald

This place was horrible

The hotel clerk was horrible. He had a terrible attitude upon check in. The bathroom had a horrible moldy smell. The free breakfast was laps terrible. We were the first one there at 6AM and I had to microwave the eggs and sausage because they were at room temperature. I will never stay there again

Partner

2/10

Poor

29 Aug 2025

CLINT

I had two employees stay here and they both told me there was no hot water and the a/c was not working. They had to sleep with the balcony door open to cool the room.

When I called to speak with the manager, he told me the hot water was working, and the a/c was working and there were no issues reported from the previous guest.

Business

2/10

Poor

28 Aug 2025

Jill

I was very unhappy and disappointed with the experience. The first issue was the room on the website was misrepresented. The room was described as a \"Suite\" when in fact it was just a room with two queen beds. The second issue was that the first room we were offered smelled very strongly of ammonia. The second room we were offered smelled even more strongly of ammonia as well as the hallway. Since we were travelling with our pet, we were obviously put in the hallway were pets stay. When I tell you the smell was strong, I am being kind; it literally hit us in the nose as soon as we walked in the room; we didn't even put our bags down. We returned to the front desk and were told by another guest that they had cockroaches in their bed. We decided to leave the property and had to go to another hotel. This hotel doesn't even have any suites. The front desk clerk even confirmed the room was misrepresented on the website and she also confirmed the smell of ammonia. Overall terrible experience!

Leisure Pet