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Swan Caxias do Sul

Caxias do Sul · Brazil

Rua Os Dezoito Do Forte, 1934View location

8.8/10Excellent706 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort8.6/108.6
Condition8.6/108.6
Location9.6/109.6
Neighborhood9.0/109.0
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Swan Caxias do Sul

This hotel offers convenient accommodations, in the center of Caxias do Sul. It features an indoor swimming pool and a fitness center. Free Wi-Fi is available in the public areas. Rooms are air conditioned and equipped with cable TV and a work desk.

Internet access is available in the rooms by cable. An extensive breakfast buffet and lunch are served at the hotel's restaurant. As well as a swimming pool, Swan Tower Caxias features a sauna and massage treatments.

It is located 2 miles from the Airport and half a mile from Italian Shopping Mall. Private parking is available on site.

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A stay at Swan Caxias do Sul places you in the heart of Caxias do Sul, within a 5-minute walk of Caxias do Sul Cathedral and Casa da Cultura Percy Vargas de Abreu Lima.

This hotel is 0.2 mi (0.4 km) from Caxias do Sul Municipal Museum and 0.3 mi (0.4 km) from Dante Alighieri Square. Make yourself at home in one of the 120 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected.

Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Caxias do Sul?

This hotel has 2164 square feet (201 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
    • Pool access available from 7:00 AM to 11:00 PM.
    • Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Optional fees
    • Self parking fee: BRL 20 per night
    • Pet fee: BRL 70 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Portuguese

    English

    French

Nearby attractions

Caxias do Sul Cathedral 0.3 km / 0.2 mi
Casa da Cultura Percy Vargas de Abreu Lima 0.3 km / 0.2 mi
Caxias do Sul Municipal Museum 0.4 km / 0.2 mi
Dante Alighieri Square 0.4 km / 0.3 mi
Sao Carlos Theater 0.8 km / 0.5 mi
Sao Pelegrino Church 0.9 km / 0.6 mi
Estádio Alfredo Jaconi 1.3 km / 0.8 mi
Centro Cultural Beltrão de Queiroz 1.7 km / 1.1 mi
Cinquentenario Park 1.8 km / 1.1 mi
Francisco Stedile Stadium 2.1 km / 1.3 mi
Monument to the Immigrant 2.9 km / 1.8 mi
Casa de Pedra Museum 3.6 km / 2.2 mi
UCS Science Museum 3.9 km / 2.4 mi
Villagio Caxias Shopping Center 4 km / 2.5 mi
UCS Zoological Garden 4.1 km / 2.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2002
  • Year of most recent renovation: 2012
  • Total number of rooms: 120
  • Number of floors (main building): 13
  • Twin rooms: 28
  • Suites: 26
  • Triple rooms: 28
  • Accessible rooms: 1
  • hotel
  • American Express
  • Diners Club
  • MasterCard
Show 55 more facilities & services
  • Maestro
  • Visa Electrón
  • EuroCard
  • City centre
  • Bus/Train station
  • Airport
  • Harbour
  • Beach
  • Ski slopes
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Transfer serviceExtra charge
  • Secure parking
  • Valet parking
  • Room service
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Hotel safe
  • Lift access
  • Terrace
  • Bicycle storage
  • Sun terrace
  • Gym
  • Luggage room
  • Café
  • Bar
  • Restaurant
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 3
  • ProjectorExtra charge
  • PrinterExtra charge
  • Business centre
  • Indoor freshwater pool: 1
  • MassageExtra charge
  • Breakfast
  • Continental breakfast
  • À la carte lunch
  • À la carte dinner
  • Non-smoking establishment
  • Fitness
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    Swan Caxias do Sul

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Swan Caxias do Sul

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    Swan Caxias do Sul

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 40 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    Swan Caxias do Sul

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Bathtub
    • Shower
    • Wheelchair-accessible
    • Cable TV
    • CD player
    • 220V power supply
    • Pillow menu
    • Wi-fi
    • Safe
    • Central heating
    • Microwave
    • Minibar
    • Kitchen
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Swan Caxias do Sul

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-3

    Photos are not available for this room type.

    Swan Caxias do Sul

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Swan Caxias do Sul

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CAPACITY 2SUITE • CAPACITY 2 • 1 Bedroom • 55 m²SUI.C2
    SUITE CAPACITY 2Photo unavailable2 photos

    Swan Caxias do Sul

    SUITE CAPACITY 2

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    55 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C2

    Room amenities

    • Central heating
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen
    • Minibar
    • Microwave
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Pillow menu
    • 220V power supply
    • CD player
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-2

    Photos are not available for this room type.

    Swan Caxias do Sul

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Swan Caxias do Sul

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 44 m²TWN.ST-1
    TWIN STANDARDPhoto unavailable4 photos

    Swan Caxias do Sul

    TWIN STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    44 m²
    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Room amenities

    • Wheelchair-accessible
    • Safe
    • Central heating
    • Microwave
    • Minibar
    • Kitchen
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Cable TV
    • CD player
    • 220V power supply
    • Pillow menu
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 32 m²SUI.ST-3

    Photos are not available for this room type.

    Swan Caxias do Sul

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-3

    Room amenities

    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen
    • Minibar
    • Microwave
    • Central heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Pillow menu
    • 220V power supply
    • CD player
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Swan Caxias do Sul

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen
    • Minibar
    • Microwave
    • Cable TV
    • Central heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Pillow menu
    • 220V power supply
    • CD player

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Swan Caxias do Sul

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVE • 1 BedroomROO.EJ-2

    Photos are not available for this room type.

    Swan Caxias do Sul

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ-2

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Swan Caxias do Sul

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 44 m²TWN.ST
    TWIN STANDARDPhoto unavailable4 photos

    Swan Caxias do Sul

    TWIN STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    44 m²
    Occupancy
    Guests: 1–3 • Adults: max. 1 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Safe
    • Wheelchair-accessible
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen
    • Minibar
    • Microwave
    • Pillow menu
    • 220V power supply
    • Cable TV
    • CD player
    • Central heating
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR WITH VIEWSSUITE • SUPERIOR WITH VIEWSSUI.SU-WV

    Photos are not available for this room type.

    Swan Caxias do Sul

    SUITE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Swan Caxias do Sul

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR QUEEN BEDSUITE • SUPERIOR QUEEN BEDSUI.QN-SU

    Photos are not available for this room type.

    Swan Caxias do Sul

    SUITE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIOR • 1 Bedroom • 55 m²SUI.SU-2
    SUITE SUPERIORPhoto unavailable3 photos

    Swan Caxias do Sul

    SUITE SUPERIOR

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    55 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU-2

    Room amenities

    • Safe
    • Bathtub
    • Shower
    • Cable TV
    • CD player
    • 220V power supply
    • Pillow menu
    • Wi-fi
    • Wheelchair-accessible
    • Living room: 1
    • Central heating
    • Microwave
    • Minibar
    • Kitchen
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ

    Photos are not available for this room type.

    Swan Caxias do Sul

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Swan Caxias do Sul

8.8
Excellent
706 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
9.6 /10
Neighborhood
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
27 Jul 2026
anelise
My first time staying at this hotel, and I absolutely loved it! I arrived in Caxias late at night, and as soon as I walked into the property, the front desk greeted me by name. 👏 Such a remarkable personal touch that made me feel so welcome.

The room was clean, comfortable, and well-maintained, and the breakfast was delicious. The entire staff was friendly, professional, and courteous throughout my stay.

I would definitely recommend this property and wouldn’t hesitate to stay here again.
6/10
Pleasant
21 Nov 2024
Joel
Pillow was hard lika a rock and had to deal with many layers of bed sheet, duffle bag and covers, all twisting in order to sleep
6/10
Pleasant
28 Oct 2024
Julian
They made me pay for parking of the vehicle I had rented when it. Kearny indicated when I booked that breakfast and parking was included. But you guys always screw your customers. I am going to start using another service that doesn’t included Expedia. I always check Expedia first, but no more. You can’t say that parking is included I. The premises and they charge me for parking. I would have chosen another hotel - and in the future another service provider. It’s not the first time you guys change the rules half way through the game. Julian
Business_and_leisure Self
6/10
Pleasant
22 Sep 2024
Verified traveler
Hotel is in a good location. For the price it was fine but the room felt as though it could have been cleaner
Business
10/10
Exceptional
16 Mar 2024
james
Breakfast was great....many items to choose from...great service from attendants.
Leisure Self
10/10
Exceptional
01 Feb 2024
Michael

Hotel Swan - Caxias do Sul

The hotel is well located in the center of Caxias, easily walkable to stores and shops. My room was comfortable and clean, and had a desk for working, openable window and good sized bathroom and shower. There is an exercise room, sauna and heated pool on the top floor. The breakfast buffet offers plenty of options. The staff is extremely attentive and helpful, they went above and beyond to help me with everything I needed. I've stayed 4 or 5 times, and will continue to stay there when I visit Caxias.
Business
8/10
Excellent
11 Dec 2021
Verified traveler
Late night check in and the front desk man was very helpful
Business
8/10
Excellent
05 May 2020
JC
Furniture somewhat dated but overall nice hotel. It’s difficult to rate a hotel in the middle of covid 19 since all amenities are not available. I would recommend requesting a room on the side not facing the street. It’s located at busy intersection with constant car noise.
Business_and_leisure Partner
8/10
Excellent
01 Oct 2019
Verified traveler
Aaa is coming to the office tomorrow morning at three and I will have to them to pick
10/10
Exceptional
13 Apr 2019
james

Good hotel with great customer service!

Shortly after arriving at my room, I discovered a small problem there, and called the front desk to ask about it. The lady who checked me in immediately came up to my room to correct the problem, and, when she could not, immediately moved me to another room....which turned out to be suite! Great customer service! The new room had great WIFI, a great bed, and a shower large enough to hold three people (ahhhh, not that I tried!).
10/10
Exceptional
07 Feb 2016
james

Great place to stay in Caxias do Sul.

This is a very nice hotel situated about a 5-minute walk from the central plaza in Caxias. Near-by one will find several places to have a great cup of coffee, as well as options for lunch. The hotel serves a nice variety of items on the breakfast buffet. The guys and girls working at the hotel provide great service, and contribute to a very enjoyable stay!
8/10
Excellent
21 Jul 2026
Fabrício
Recomendo a instalação de barras de acessibilidade no banheiro
Partner
8/10
Excellent
07 Jul 2026
Ricardo
Quarto limpo, ar-condicionado funcionando bem, funcionários Ok e café da manhã regular
Self
8/10
Excellent
26 Jun 2026
Cleber
Hotel bom, com boa localização, quartos amplos e um bom café da manhã. Um ponto negativo é o aquecimento dos quartos, principalmente por se tratar de uma cidade em que não é raro baixas temperaturas. Nos hospedamos em um dia em que a temperatura foi de 0 grau e o quarto manteve-se bem frio, apesar de utilizarmos o sistema existente para aquecimento.
Business
2/10
Poor
20 Jun 2026
Miguel A
Cama péssima mesmo no quarto “reformado” . Quarto grande bom porém cama mole , horrível . Café bom
Partner
10/10
Exceptional
09 Jun 2026
Onesio dos Santos
Ótimo hotel desde atendimento na recepção com muita cordialidade de todos ao conforto do quarto. Sua localização é muito privilegiada com vários comerciais ao redor, restaurantes, igreja, parque e demais serviços. Café da manhã bem servido e ambiente agradável.
Self
8/10
Excellent
09 Jun 2026
Ingrid
Estava tudo ótimo, mas o café da manhã deixou a desejar!
Não tinha muita variedade!
Partner
10/10
Exceptional
02 Jun 2026
MARIO AUGUSTO
O hotel conta com uma excelente infra-estrutura e o pessoal é extremamente solícito e educado
Business Friends
10/10
Exceptional
28 May 2026
Onesio dos Santos
Ambiente tranquilo e acolhedor. Com quarto limpo, Boa Vista da cidade e com ótimo café da manhã. Super bem localizado próximo de lojas, academia e serviços.
Self
4/10
Poor
25 May 2026
Emerson
A experiência começou com uma preocupação muito simples da nossa parte: antes mesmo da chegada, ligamos para confirmar especificamente se a piscina aquecida estava funcionando normalmente e se havia qualquer problema. A resposta foi clara: estava tudo certo.

Porém, ao chegarmos ao hotel por volta das 15h, encontramos a piscina em manutenção. Ao questionarmos, fomos informados de que se tratava apenas de uma limpeza. Confiamos na informação e aguardamos.

Retornamos novamente por volta das 18h e, para nossa surpresa, nada havia mudado. Após nova reclamação, um funcionário subiu e em aproximadamente cinco minutos realizou a aspiração da piscina. Foi nesse momento que recebemos a informação de que a piscina não estava tão aquecida porque uma das caldeiras já não estava funcionando 100%.

E é justamente aqui que fica a maior insatisfação: se já existia conhecimento de uma limitação no aquecimento, por que isso não foi informado quando ligamos antes? Por que ao chegarmos foi dito que era apenas uma limpeza?

Além disso, ficou evidente uma grande falta de alinhamento entre as equipes. Em vários momentos havia desencontro de informações entre recepção e manutenção. Parecia que ninguém sabia exatamente a situação, onde estavam os responsáveis ou qual era a informação correta. Inclusive, presenciamos reclamações e desencontros entre os próprios colaboradores, transmitindo uma sensação de desorganização e improviso.
Friends_and_family Family
10/10
Exceptional
24 May 2026
Luis Felipe
Localização excelente, funcionários atenciosos, limpeza das instalações
Self
10/10
Exceptional
23 May 2026
Klaus
Hotel todo reformando, ficou muito bom!
Friends_and_family Friends
10/10
Exceptional
21 May 2026
Marcelo
Super limpo, aconchegante, café muito bom
Self
10/10
Exceptional
18 May 2026
HARPA
Quarto bom, banheiro amplo e limpo, atenciosos na recepção. Café da manhã bom. Estacionamento a parte, mas trazem o carro pra você rapidinho
10/10
Exceptional
17 May 2026
Paola
Quarto limpo, funcionários simpáticos, café da manhã ótimo. Poderiam atualizar o colchão pois achei um pouco desconfortável, mas isso pode não ser a opinião da maioria. Chuveiro quentinho e com bom fluxo de água.
Friends_and_family Friends
10/10
Exceptional
16 May 2026
Adauto
Hotel incrível, confortável e bem localizado
8/10
Excellent
12 May 2026
Francisco Eduardo
A academia necessidade de atualização e as portas, molduras e rodapés dos quartos estão deteriorados. Carpete dos corredores precisam ser substituídos
Partner
10/10
Exceptional
11 May 2026
Cristina
Otimo
8/10
Excellent
09 May 2026
Everton
Hospedagem de qualidade para uma viagem a trabalho. Localização central, fácil acesso e rápido atendimento na chegada. Apto em tamanho muito bom. Café da manhã ótimo!
Self
10/10
Exceptional
07 May 2026
Vinicius
Quarto limpo, cafe da manha mt bom
Partner
10/10
Exceptional
27 Apr 2026
Patrique
quarto limpo, funcionarios super profissionais, cafe da manha otimo
Partner
10/10
Exceptional
27 Apr 2026
Dalva
Tudo excelente.
Quarto, chuveiro muito, muito bom. Nada a reclamar.
Self
10/10
Exceptional
26 Apr 2026
João carlos
Quarto limpo e cheiroso, ótimo café da manhã, equipe do hotel atenciosa
Friends_and_family Family
6/10
Pleasant
26 Apr 2026
Josué
Nada acima da média, faltam tomadas nos quartos, garagem muito mal cuidada e com poucas vagas disponíveis, corredores com carpetes e cheiro ruim, havia carregador elétrico mas a vaga estava sempre ocupada com carro comum. Já fiquei nesse hotel em outras cidades e era muito melhor.
Friends_and_family Family
8/10
Excellent
18 Apr 2026
Valdomir
O hotel tem problema acústico..camas muito baixas e colchões muito moles ..
Self
8/10
Excellent
17 Apr 2026
Márcia
Quarto de tamanho bom, ar condicionado da área do café “ gelado” quase insuportável de ficar.
Self
10/10
Exceptional
16 Apr 2026
Daiane
Atendeu muito bem a expectativa. Bem localizado, quartos renovados.
6/10
Pleasant
05 Apr 2026
Carolina
Ar condicionado não estava funcionando. Equipe poderia ser mais bem treinada.
10/10
Exceptional
05 Apr 2026
Guatemi
O hotel é super bem localizado. Já ficamos hospedados neste hotel, o cafe da manhã estava bom, mas pode melhorar. A limpeza do quarto deixou a desejar, ha ia pó em cima da prateleira do lado do guarda roupa. A garagem tem o valor acessível. A eatrutura da piscina é boa, mas a água estava um pouco turva, pode ser melhorada. No geral gostamos e deixamos o recado na recepção para melhorar.
Friends_and_family Family
6/10
Pleasant
04 Apr 2026
Rafaela
Muito barulho ao lado do dormitório
Friends_and_family Family
8/10
Excellent
03 Apr 2026
Márcia
Boa localização no centro da cidade. O espaço do cafe da manhã é pequeno, ficando lotado e de dificil circulação em horarios de pico, com opções reduzidas mas que nos atenderam bem. O restaurante possui um cardápio variado para almoço e jantar, com pratos bem generosos. Na ocasião nao estavam atendendo serviço de quarto, acredito que pela falta de funcionários. Hotel possui bagageiro para armazenagem das malas antes do check-in e depois do check-out. O quarto era bem espaçoso, com mesa e duas cadeiras para refeições, poltrona, e bancada de pia grande no banheiro. Como pontos negativos e de melhorias destaco que apesar de ter ar condicionado, o mesmo não esfriava, parecia apenas circular o ar então passamos um pouco de calor a noite. E não há tomada dos dois lados da cama.
Partner
4/10
Poor
31 Mar 2026
Klaus
Pagar 340,00 reais na diária e o ar não funcionar é complicado.
Self
8/10
Excellent
31 Mar 2026
DANIEL
Boa localização
Friends_and_family Family
8/10
Excellent
31 Mar 2026
DANIEL
Boa localização
Friends_and_family Family
8/10
Excellent
29 Mar 2026
Leonardo
O cardápio do café da manhã era fresquinho, o atendimento é bom dos funcionários, somente o ar condicionado deixa um pouco a desejar, não refrigera o ambiente o suficiente.
Partner
10/10
Exceptional
25 Mar 2026
Fernanda
Amei o
Hotel
Friends_and_family Family
8/10
Excellent
22 Mar 2026
Richard
Falta manutenção no apartamento em que estive.
10/10
Exceptional
18 Mar 2026
Antonia Maria
Hotel muito bem localizado, perto de tudo, recepcionistas muito prestativas, café da manhã gostoso, quarto confortável. Só a piscina que não era aquecida, esperava tomar um banho de piscina quentinha mas acabei que nem entrei pois não era aquecida. No restante, muito bom, silencioso e confortável.
Self
10/10
Exceptional
16 Mar 2026
LEANDRO
Hotel e atendiemnto muito bom
Friends_and_family Family
4/10
Poor
08 Mar 2026
Giovani
ar condicionado não funcionando no hotel inteiro
4/10
Poor
08 Mar 2026
Miguel A
Quarto grande maravilhoso, porém as camas continuam muito ruins , afundam no meio , péssimos colchões, já reclamei varias vezes e nunca tomaram providências. Equipe top , café bom . Se melhorarem os colchões o hotel fica top.
Partner
10/10
Exceptional
04 Mar 2026
RAQUEL
Fiquei apenas uma noite mas nao tive nenhum problema, nao usei as comodidades como piscina nem academia, somente café da mahã. Staff educado e atencioso.
6/10
Pleasant
03 Mar 2026
Julio Cesar D
Olha o hotel bem localizado, funcionários atenciosos, mas esta é a segunda vez que vamos lá, especificamente o nosso quarto apresentou vários problemas, e só um foi resolvido, cofre não funcionava foi consertado, box vazando muita água do banho, sem solução, sistema de travamento de porta com liberação de energia e aviso aos camareiros de quarto ocupado, não funcionava, o que fez que duas funcionárias, em vezes distinta, entraram no quarto em um momento inoportuno. Mas pela experiência anterior acredito que o problema era pontual no quarto, e não no hotel, da outra vez não houve restrição a nada
4/10
Poor
27 Feb 2026
Sandra
Decepcionado com as instalacoes do quarto. Na 5a feira faltou energia as 5 da manhã, o gerador nao funcionou. Na 5a feira pifou a central do ar condicionado e ficou até 6a feira sem funcionar. Portas do quarto e banheiro ri8nsemoerradas
Friends_and_family Family
8/10
Excellent
08 Feb 2026
Priscila Raiana
Equipe e quarto limpo
Partner
8/10
Excellent
27 Dec 2025
DANIEL
Boa localização. Infelizmente o cofre do quarto não funcionava.
Friends_and_family Family
10/10
Exceptional
21 Dec 2025
JUCILAINE ZERILENA FELDMA
Equipe atenciosa, café da manhã delicioso, ótima piscina!!! Recomendo
10/10
Exceptional
18 Dec 2025
LUCAS
Tudo otimo! Os precos dos itens de comida do quarto bem elevados
Business
8/10
Excellent
07 Dec 2025
Vitor
Equipe, quarto, comodidades, banheiro limpo.
Business
10/10
Exceptional
02 Dec 2025
Antonio Celso
Ótima estadia, com quarto amplo, limpeza ok, funcionalidades ok, isolamento acústico de ruidos externos ok, cortesia da equipe ok, café da manhã ok.
Voltaria a me hospedar lá.
Partner
8/10
Excellent
23 Nov 2025
Fábio
Quarto grande, mas precisa de uma reforma.
10/10
Exceptional
12 Nov 2025
Cristiano
Muito bom! Me hospedo seguido!
Business
4/10
Poor
10 Nov 2025
Allysson
Quarto cheio de infiltrações e goteiras.
Business
2/10
Poor
07 Nov 2025
rennan
O hotel é ruim. Móveis velhos. Café com pao duro. Ar condicionado central nao funcionou e a recepcionista foi rude e nao permitiu uma troca de quarto. Jamais voltaria nesse hotel.
Partner
8/10
Excellent
05 Nov 2025
Andre
Quarto bom
10/10
Exceptional
01 Nov 2025
tatiane
tudo estava ótimo.
só quando fui, não tinha visto que havia uma taxa de estacionamento diario
Self
8/10
Excellent
20 Oct 2025
Miguel A

Troquem as camas urgentemente

Quarto grande , porem com camas de molas velhas ocasionando buraco no meio e dificultando o sono . Aquela maxima de viajante com cama boa não se aplica nesse hotel. Cama péssima , já reclamei variassss vezes e nunca providenciaram troca. Banheiro otimo e ducha muito boa.
Self
8/10
Excellent
15 Oct 2025
Wilma
Quarto espaçoso! Chuveiro bom!
Friends_and_family Family
4/10
Poor
12 Oct 2025
Miguel A
A famosa frase de turismo que é: cama boa e chuveiro bom se aplica apenas as chuveiro.A cama é horrível, muito antiga de molas , se preparem para dormir mal pq ela afunda no meio e muito macia. Já fui em varios quartos do hotel e as camas são péssimas . O quarto é amplo e o banheiro é bom
Self
6/10
Pleasant
08 Oct 2025
Sammer
Tudo certo, mas a qualidade do hotel é mediana
10/10
Exceptional
07 Oct 2025
Vanuza B
Foi excelente!
Partner
10/10
Exceptional
06 Oct 2025
Jadson
Foi ótima a experiência em todos os quesitos
Friends_and_family Family
2/10
Poor
06 Oct 2025
Jean
Hotel velho e com cheiro de mofo
Partner
4/10
Poor
05 Oct 2025
Miguel A
Bom cafe da manhã
Business
10/10
Exceptional
30 Sep 2025
Antonio
Quarto grande e limpo, banheiro com ducha forte, funcionários todos preparados e solícitos, ar quente frio muito bom, cafe da manhã muito bom com muitas variedades, estadia de apenas 1 dia.
Partner
10/10
Exceptional
26 Sep 2025
Vanuza B
Localização excelente, bem como a limpeza e o atendimento dos funcionários. Café da manhã muito bom.
Quartos muito confortáveis e espaçosos. Se voltar a Caxias, ficarei neste hotel novamente.
Partner
10/10
Exceptional
26 Sep 2025
Gabriela
Tudo limpo, quarto espaçoso, café da manhã bom.
Self
10/10
Exceptional
22 Sep 2025
Valter Luiz
Ótimo hotel.
Voltarei.
Partner
8/10
Excellent
15 Sep 2025
Ana
Experiência ótima!
Friends_and_family Friends
10/10
Exceptional
14 Sep 2025
Gerson

Ótimo custo benefício com qualidade !

Ficamos apenas 1 noite, hotel bem localizado, estacionamento com manobrista por R$20,00. Piscina térmica, quarto espaçoso, cama e chuveiro ótimos, café da manha muito bom. Com preço justo.
Partner
6/10
Pleasant
11 Sep 2025
Éfrem

podem melhorar

quarto limpo, bom atendimento, porem cama e travesseiros ruins, café da manhã com boa diversidade, porém baixa qualidade no café da manhã, pães não eram fresco e salgados no buffet quentes duros pareciam ser do dia anterior
Partner
10/10
Exceptional
08 Sep 2025
Luciano
Limpo, bem localizado e com ótimo atendimento.
Business
8/10
Excellent
24 Aug 2025
Miguel A

Bom

Quarto espaçoso , banheiro muito bom porém continuam pecando na cama . De molas , muito macia e antiga que afunda no meio. Se tivesse cama boa daria nota 10 para o quarto. Porem dou 6 pela cama que nunca trocam por novas
Self
6/10
Pleasant
14 Aug 2025
Régis

Razoável, bem localizado.

O hotel tem um café da manhã bem ok. O quarto é espaçoso, mas apresenta já uma necessidade de reforma. o que mais precisa de atenção, a meu ver, é o atendimento ao hóspede. Pessoal da recepção é pouco prestativo, seco, e não reúne as habilidades mínimas para a recepção para hotéis de qualidade. Destaco a localização do hotel,.bem central.
Business
10/10
Exceptional
14 Aug 2025
Verified traveler

Sua casa de Caxias

Conforto como o de casa.
Business
2/10
Poor
12 Aug 2025
Allan
Horrivel, não recomendo. Entraram no meu quarto comigo no banheiro tomando banho, deixei avisado na recepção para nao entrar no quarto no dia do checkin, deixei o aviso na porta do quarto mesmo assim nao respeitram.
8/10
Excellent
11 Aug 2025
Osvaldo

Boa opção no Centro de Caxias

O hotel é.bom. Ótima localização no Centro de Caxias. Atendimento muito cuidadoso. Boa limpeza e instalações conservadas. O café da manhã é suficiente, mas me pareceu fraco em relação à categoria do hotel. Mas, voltaria a me hospedar tranquilamente.
Self
8/10
Excellent
24 Jul 2025
DANIEL

Ótima localização

Hospedagem foi boa, mas tive problemas com o cofre no quarto. Estava com defeito.
Partner
10/10
Exceptional
10 Jul 2025
Jose Henrique
Local bem central próx dos clientes
Business
10/10
Exceptional
23 Jun 2025
Tuanny
Hotel bom e bem localizado. Café da manhã bom tbm.
Friends_and_family Friends
10/10
Exceptional
20 Jun 2025
Marcos

Hotel bom no centro de Caxias do Sul

Hotel muito bom, bom atendimento e simpaticos. Pode-se ir ao centro em uma pequena caminhada, proximo a locais de compra.
Friends_and_family Family
10/10
Exceptional
19 Jun 2025
Martha
Tudo muito bom. Poderia ter opções inclusivas no café *gluten free*, mas isso é raro ainda mesmo.
Business
10/10
Exceptional
17 Jun 2025
Tatiana
Foi muito boa. Atenciosos. Hotel super limpo. So a piscina estava em manutenções no dia e nao pude usar. Mas num geral foi ótimo
Friends_and_family Friends
10/10
Exceptional
17 Jun 2025
Rodrigo
Bom hotel para ficar em Caxias
Business
8/10
Excellent
12 Jun 2025
Marino
Hotel bem localizado, possui estacionamento; atendente prático e solícito.
Quarto limpo e organizado.
Partner
8/10
Excellent
06 Jun 2025
Ligia
Tive um problema, minhas malas foram extraviadas. O pessoal da recepção foi solícito em ajudar, principalmente a Carine, foi um anjo me emprestou um aquecedor portátil pra colocar no quarto, pois eu estava sem minhas roupas. No quarto faltam tomadas, só existe uma perto da cama e outra no banheiro. A luz do quarto poderia ser no centro do teto e ela fica em cima da mesa num canto. Chuveiro bem quente, porém o sistema de aquecimento central do quarto não funciona direito, ora morno ora frio. Assim que cheguei no quarto o telefone não funcionava e nem o controle da tv, a pessoa da manutenção resolveu posteriormente. Algo que senti falta foi do cardápio, achei sem variedades e toda vez que eu precisava de algo tinha de ir buscar. O café da manhã achei péssimo! Bolos esfarelados de velhos, ovos mexidos e salsicha frios, os pães duros, pouquíssima variedade de itens e sucos artificiais. Um hotel desse porte tinha tudo pra ser 5 ou 4 estrelas, mas peca muito em detalhes e nos pontos principais. Espero que melhore.
Self
10/10
Exceptional
24 Apr 2025
Juliano
Lençóis cheirosos e limpissimos!
Business
10/10
Exceptional
22 Apr 2025
Verified traveler

Excelente!

Quarto e banheiro muito espaçoso, cama confortável e bem localizado.
Partner
8/10
Excellent
21 Apr 2025
Clairton
Minha estadia foi muito boa. As únicas observações que faço é quanto as camareiras ouvirem musica alto enquanto limpam os quartos e isso incomodou um pouco e tambam quanto a ausencia de manobristas durante a noite.
Partner
10/10
Exceptional
21 Apr 2025
Carla
Hotel ótimo, bem localizado, confortável, ar condicionado, quarto tudo perfeito.

Location & surroundings

Swan Caxias do Sul
Rua Os Dezoito Do Forte, 1934, Caxias Do Sul, Brazil

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Swan Caxias do Sul

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