Wyndham Garden Otsego-Minneapolis

6/10

Pleasant

25 Apr 2026

Matt

Room was dirty.

8/10

Excellent

20 Apr 2026

Katie

Great waterpark for the price, overall a great experience. Some noticeable wear on the room, but nothing major

Friends_and_family Family

8/10

Excellent

13 Apr 2026

Marina

Bartender at night was very rude.

4/10

Poor

12 Apr 2026

Billie

Our room was dirty and the water park is rundown a little. The Staff at the hotel did help get us a clean room so that was great but they didn’t have the room we booked.

Friends_and_family Family

4/10

Poor

12 Apr 2026

Robert

The waterpark is a total rip off. You get a room they give you 4 wristbands that I lets my children use. Fast forward we walk in and I get stopped I need to pay an extra 10 dollars for a band so I can watch my kids. Food prices outrageous, and even though it said complementary breakfast we got a bill for 61 dollars… be careful we also had poop floating in the pool they threw chemicals and just let kids swim in poop water…

Family_with_children

8/10

Excellent

08 Apr 2026

Fahrudin

A room temperature was hard to control

8/10

Excellent

07 Apr 2026

Thomas

The waterpark was awesome! The 5 year old and the 35 year old both had a BLAST! The only downfall was breakfast was not free :/

2/10

Poor

06 Apr 2026

Blake

Our suite was horrendous! For the money we paid there should not have been fruit flies a massively stained couch dirt all over the floor spelled coffee when we first got in there it was gross! The waterpark was OK, but there were kids running around in diapers that were not meant to be in the pool, the bar staff at the Mississippi Grill were so rude and oddly enough they ran out of cheeseburgers, which is not my biggest complaint, but I find that really weird the noise and the level of disgusting took this place to a whole new level and I I went on vacation in Wisconsin Dells and I thought that was bad. It does not compare to this place!

Family

8/10

Excellent

06 Apr 2026

Amanda

Hot tub could have been hotter felt like a warm bath. Pictures of the water park is different and mess new looking. Also it said we would have a full size fridge with plates and things and cups in picture we did not. It was odd to pay sit and eat buffet then try and find an waitresss to pay for it after we was done. It wasn’t bad but wasn’t great Other than that we had a good time and so did the kids. Would we stay again absolutely the kids had the best time.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Caryn

The room was clean and everyone was friendly during check in and out.

10/10

Exceptional

04 Apr 2026

James

The Family enjoyed everything they had to offer ' the kids loved the hugh indoor waterpark'

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

Sally

All good

Family

10/10

Exceptional

02 Apr 2026

Ose

The experience was honestly amazing. The staff every single one was so kind and caring. They treated everyone amazing. They went above and beyond for me when my rental vehicle key fob was not working and 5 staff member included the front desk manager came and we put our heads together an opened it. When that didn’t work they gave us free food and allowed us to wait for roadside assistance comfortably. I will definitely recommend and will be back for sure. They were in such good spirits too with spring break and craziness happening! Keep up the great work! Ps food was great too!

10/10

Exceptional

31 Mar 2026

April

The kids loved the waterpark

10/10

Exceptional

31 Mar 2026

Jenny

Room was clean. Was kinda loud one night but you can’t control others.

Family_with_children

8/10

Excellent

28 Mar 2026

Sarah

Water temp in the water park was perfect! Nice and warm. Bed was a little hard.

Family_with_children

8/10

Excellent

26 Mar 2026

Joanne

It was clean. Extras were expensive. Chips , food

Family_with_children

10/10

Exceptional

26 Mar 2026

Elizabeth

Beautifully updated hotel rooms and common areas! Friendly staff that is very accommodating with requests. The water park could use updating, but that didn’t stop us from having lots of fun. The poolside restaurant had a good food and drink menu with fast service. Our room was quiet and comfortable for sleeping. Breakfast buffet was perfect for families and very affordable. All in all, we were extremely satisfied with our stay!

Family_with_children

10/10

Exceptional

23 Mar 2026

Nacaria

First time staying 2/16 and was very impressed. Nice pool area with slides, reasonable food, alcoholic and non alcoholic drinks. 10/10 WOULD DEFINITELY RECOMMEND

Family_with_children

10/10

Exceptional

23 Mar 2026

Nacaria

Love this hotel now for my kids and nieces/nephews. Our second time staying, despite bad white kids playing ding dong ditch on our door all night we had fun. Great place to bring the kids.

Family_with_children

10/10

Exceptional

22 Mar 2026

Sue

Parking was easy. Room was clean. We didnt like being up on 3rd floor. We could have been on 1st, because it wasnt busy. Staff friendly and informative

Family

4/10

Poor

22 Mar 2026

Trista

The check in was smooth and quick, front desk staff seemed friendly enough. Get to the room, coffee rings left on all surfaces, puke stain on the carpet next to the bed. Awkward furniture and layout. Everything was loud and echoed. My daughter caught a hairball in her mouth, she is 1, we tried avoiding the floor crawl but failed after hours of trying to keep her off the dirty floor. The park is so busy, standing room only. After our swimsuits dried out, they smelt like straight urine. After many runs to the bathroom with my small children, it is not convenient. Guarantee kids are not making it to the bathroom due to the poor location out of site of parents and fall risk. Frustrating with how many families you serve, lacking changing areas for babies. The bathroom by the pool was absolutely disgusting. I almost lost my marbles with how much hair and water and questionable things on the floor in about a half inch of standing water. We waited 2 hours for towels. Especially how much we paid. We felt like we needed to go home and disinfect everything. Lots of young children are out in floaters and left unattended. I had to save a random kid from drowning that was approximately 3 and unattended. We have given this place 2 visits now. First was just the water park visit and then the overnight stay. Both left feeling gross, overwhelmed by how many people, and relieved to be leaving. We will not be back.

10/10

Exceptional

18 Mar 2026

Dennis

Yes

Family_with_children

10/10

Exceptional

16 Mar 2026

Patricia

Great spot right off the highway. Safe, close to gas and food opens. About a mile to otsego park and the Mississippi River which has many walking/running paths.

10/10

Exceptional

13 Mar 2026

Chenge

Clean Rooms, friendly staff. We come every year for the kids Spring Break!

Family_with_children

10/10

Exceptional

13 Mar 2026

Luis

Very nice

10/10

Exceptional

12 Mar 2026

Cassandra

Clean room and I called to make sure the water park would be open on Wednesday… they said yes as they have spring break hours and that we could come check in at 2pm and start swimming right away. Normal check in is at 4pm. You can buy food and beverage in the water park area. The fried pickles are seriously the best I’ve ever had.

6/10

Pleasant

12 Mar 2026

Nicholas

Our room smelled bad and the couch had noticeable stains. It didn’t really have that “clean” feeling. Kids had a blast at the waterpark.

Family_with_children

10/10

Exceptional

28 Feb 2026

Evangeline

Yes, staff are very friendly and the room was clean - we had a blast - thank you

4/10

Poor

28 Feb 2026

Kathleen

It was so incredibly expensive for the value. The room we stayed in was over $300 including taxes for a room they only charge $164 on a weekday. The hotel was over crowded and I truly dislike that you can only use the stairs in an emergency. If you won’t let people use the stairs then you need more than 2 elevators.

Family_with_children

6/10

Pleasant

22 Feb 2026

Bradley

Room was decent size. The couch had some stains on it and also the rug. Walls are very thin and can hear people/kids running through the hall. Waterpark was the saving grace. Hours are weird but we stayed during the weekend. Staff was very friendly!

Friends_and_family Family

8/10

Excellent

10 Feb 2026

Roxanne

Staff was very helpful

Friends_and_family Family

10/10

Exceptional

07 Feb 2026

Sue

Very clean. Staff very friendly. Beds were comfortable

8/10

Excellent

04 Feb 2026

Annemarie

Room was awesome - loved the set-up with the front \"living room\" style and a back bedroom.

Only thing I didn't love was the waterpark was very dark - very little lighting beyond the natural light coming in thru windows.

But overall awesome.

10/10

Exceptional

01 Feb 2026

Bri

Great waterpark! My kids had a great time. My only suggestion would be, if you’re going to be strict on not letting outside drinks and food in, customers shouldn’t have to stand in line for 45+ mins to order.

Leisure Family_with_children

6/10

Pleasant

20 Jan 2026

Sabrina

Room was great, I didn’t talk to the staff much. But it would have been nice if we could have had breakfast instead of paying for it. We paid a lot of money for the room should have been breakfast with it

Business_and_leisure Family

10/10

Exceptional

18 Jan 2026

Rachel

Very clean and spacious.

Leisure Family_with_children

10/10

Exceptional

13 Jan 2026

Jeremiah

Staff was wonderful and friendly. Kids had great time in waterpark.

8/10

Excellent

08 Jan 2026

Kaitlin

Great water park for kids. Rooms were remodeled surface-level but felt a bit grubby (rust, water stains, stained grout). We would come back, yes, but the images online made the rooms look totally refreshed when they were only partially lipsticked.

Leisure Family

8/10

Excellent

08 Jan 2026

Sharon

Check in was late. Took 2 hours for the room to be ready. Staff was helpful. Hotel was very loud.

8/10

Excellent

08 Jan 2026

Laura

Staff was amazing! Room was a bit worn but they were working on improvements.

Leisure Family_with_children

4/10

Poor

06 Jan 2026

Kathryn

The noise was horrid. Constant stomping, dragging, dropping of items and running from above. CONSTANT (4 plus hours and as esrly as 6 am). Broke chair, phone, and below cleaning standards for a hotel.

Leisure Family_with_children

10/10

Exceptional

01 Jan 2026

Courtney

The hot tub was not warm at all. And I did not like the fact that my son couldn't be in there since he was under the age of 16, even if I was sitting in there with him, the water part does need some areas touched up that are breaking also, we as well as several other children I saw had Some rug type burn looking things on their body from the sides of the lazy river being rough

Leisure Family

6/10

Pleasant

30 Dec 2025

Mai

Cleanliness was an issue, called the front desk and staff remedied it promptly. There were other small things like the trash can in the bathroom had stains on it. Couldn’t bring pool towels to room so hallways were wet. Shower water temp was inconsistent. Husband said beds are more comfortable than average. Overall we might stay again if there’s a deal but it didn’t give that luxurious hotel feel.

Leisure Family_with_children

8/10

Excellent

30 Dec 2025

Angie

Water in shower was almost room temp, wouldnt get hot at all.
Otherwise place is great

Friends_and_family Family

4/10

Poor

30 Dec 2025

Linda

The water park was great and that was is. The ice melt wasnt pet friendly for my service dog. My mattress was completely sliced open on the side. For how much paid for a suit the matress being destroyed and painful is completely ridiculous. Can tell since the sheet didnt even cover it that it was seen by multiple hotel staff long before my stay in that room. The couch was filthy with stains. If it wasnt for the water park I wouldve left entirely.

Leisure Pet

8/10

Excellent

26 Dec 2025

Natalie

We were there over Christmas. I think a couple of things are confusing if you haven't stayed here before. The waterpark is ONLY open Friday-Sunday. The breakfast is free when the waterpark is closed, but there is a cost when it is open. The breakfast was fresh and tasty, but the bar/restaurant was closed while we were there. We had to change rooms because rambunctious children in the room above us sounded like they were jumping around. The floors are not carpeted, so it was loud. We got an upgrade to the top floor and we very much enjoyed our stay. We would come back again!

Leisure Partner

10/10

Exceptional

25 Dec 2025

Melissa

I reserved a room for my sister to stay on Christmas Eve. The front desk and cleaning staff were very courteous and friendly. The room was clean and comfortable, per my sister.

Leisure Self

6/10

Pleasant

15 Dec 2025

Chantal

On Saturday, it was very busy. there were no luggage carts when we arrived and only one elevator was functioning, making each trip up the elevator take about 10 minutes. The pool area was very busy, there was no where to put our things, there were no clean towels, there were not enough tubes. On Sunday morning everything was great.

6/10

Pleasant

15 Dec 2025

Tony

Nice staff, but not the cleanest rooms and building.

Leisure Family

10/10

Exceptional

12 Dec 2025

David

Very good food at the resturant abs bar was good

10/10

Exceptional

05 Dec 2025

MEGAN

Staff and size of room

Leisure Family

8/10

Excellent

02 Dec 2025

Brian

Nice area

8/10

Excellent

01 Dec 2025

Sue

The staff was very friendly when we checked in and when we checked out. The rooms were clean. The beds were uncomfortable. The morning staff told us we could have breakfast to go. Otherwise, overall everything was good.

Leisure Family

10/10

Exceptional

29 Nov 2025

Sherry

Nice handicaped room.

10/10

Exceptional

19 Nov 2025

edward

My kids could not have been happier. Room was very comfortable but of course the pool was the big hit.

10/10

Exceptional

07 Nov 2025

Taneisha

I had a suit the room was nice found some trash under the bed left behind from the previous guest. House keeping could have did a better job with that. The room a had a little smell but not bad. Other them that the hotel waterpark staff and stay was amazing. My family and I will be back in the future

Leisure Family

10/10

Exceptional

03 Nov 2025

Jennifer

I love the improvements made to the rooms. These were a lot more modern. The staff was very accommodating to us (front desk to the cleaning service). We will definitely be back as the kids had a blast!

Leisure Family_with_children

2/10

Poor

27 Oct 2025

Julie Ann

Aircon is not working heater even the bathroom the heater is too low you have to wait for 10mins until the heat will be ok. The fridge is not workingtoo!

Leisure Family

2/10

Poor

25 Oct 2025

colin

tv was not working, ac/heat was not working, brown stains on besheets

Self

4/10

Poor

18 Oct 2025

Dennis

No complimentary breakfast as promised.

Made reservation over a month ago and was told there was a complimentary hot / cold breakfast during the week and charge on weekends. I confirmed the week prior that breakfast was include with our stay Thursday night. Went to breakfast are Friday and discovered $13per adult and $6 for children. Our group of 10 guests were very unhappy and went to McDonald's instead.

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Jen

Pool was great. Pet friendly policy was great too. Staff were wonderfully

Friends_and_family Family

6/10

Pleasant

09 Oct 2025

Heather

The room was clean and bigger than expected ( big plus) but they were knocking on our door at 9:15 am to see about checkout. I responded to their text and let them know we were not leaving til the checkout time given, 11am and they again proceeded to come knock on our door a little after 10 am. I wasn't happy feeling like I had to rush to leave. The price was $9 higher than we were told, wasn't bad but still more than our Expedia confirmation which said it included tax. Front desk staff were friendly. All in all it wasn't a bad experience except for feeling very rushed to leave the following morning. That was very disappointing. Liked they offered a breakfast buffet ( not included but reasonably priced)

Business_and_leisure Partner

10/10

Exceptional

05 Oct 2025

Mark

Didn’t like the front door/ lobby driveway

8/10

Excellent

26 Sep 2025

Mike

Clean room

Partner

10/10

Exceptional

20 Sep 2025

Shawn

Excellent location to the venue we had a wedding reception at. Com: rocks in the median in between the parking lots of hotel and venue (terrible design). Pro; Caitlyn at the front desk was amazing

Leisure Family

6/10

Pleasant

20 Sep 2025

Crys

Mostly clean room. Some mold issues in our room bathroom, stained rug. The mattress was very old and you had to fight your way to stay out of the center.Lots of peeling paint in the waterpark. The arcade had a broken window and the wall trim was ripped up in a strange way. Upkeep very disappointing. Aside from the upkeep issues, the water park is enjoyable, just don't try to bring in your water bottle or the teenager manning the entrance will let you have it.

Leisure Family_with_children

4/10

Poor

20 Sep 2025

tim

I was woken by a dog at 7:45 on the 4th floor that would not stop barking.

10/10

Exceptional

19 Sep 2025

Alana

EVERTHING

6/10

Pleasant

18 Sep 2025

Amber

The or after too short for the pool. 9 pm is closing

Leisure Family

10/10

Exceptional

14 Sep 2025

Greg

Great location, plenty of dining options close by. Excellent Staff.
Comfortable

Leisure Family

6/10

Pleasant

01 Sep 2025

Samantha

Had an odd smell all throughout the hotel. Beds were very lumpy and hard and noisy.

Leisure Family

10/10

Exceptional

24 Aug 2025

Amanda

This is a nice hotel sized waterpark. The only challenge we had was determining when the waterpark was open. There were schedules listed in 3 different places on the website. They all conflicted. I got the \"real\" schedule from the front desk.

10/10

Exceptional

23 Aug 2025

Richard

Hotel was clean and had nice pool and room was great

Leisure Family

10/10

Exceptional

23 Aug 2025

Deborah

Staff was very friendly and helpful.

Leisure Family_with_children

10/10

Exceptional

19 Aug 2025

Joe

Great bar great pool nice rooms

8/10

Excellent

12 Aug 2025

DYNASTY

Buffet breakfast I belive under 6 was free or cheaper

Leisure Family_with_children

6/10

Pleasant

11 Aug 2025

Sarah

We are used to staying at Marriott and this hotel was not to our liking. We are not complainers but what stood out: the freeway noise was SO loud, the pillows were so lumpy we bought new pillows at Walmart after the first night, and kids were running and screaming down the halls until early morning hours (there is a water park here and kids everywhere on weekends). It showed signs of wear and needs a refresh. Might be fine for some but we would not return.

2/10

Poor

10 Aug 2025

Kara

Health Hazard

Our room had water damage in the ceiling. It smelt horrible/unhealthy in there. Very humid and sticky. Bed had boogers on the blankets. They had no additional rollaway beds OR any pillows or any additional blankets. We could hear EVERYTHING in the hallways. The air conditioner was very loud and made a bad noise all night long. The pool area was very slippery and had no towels. I should have honestly left. When we finally got to sleep (3 am due to noise, we went to bed at 10:30), we woke up in the morning feeling like we smoked an entire pack of Marb Reds (none of us smoke) . Everyone’s lungs felt really heavy from the humidity or whatever else was in the air….. I won’t ever be returning.

Also, they charge $100 for “incidentals” on top of the room charge. I wonder if I should send them a bill for the hospital bills I might accrue if this stuff doesn’t clear out of our lungs from staying here.

Friends_and_family Family

10/10

Exceptional

10 Aug 2025

Ashley

Great trip with the family

10/10

Exceptional

04 Aug 2025

Cathi

Good Stay but not exactly what was expected.

Our family enjoyed our 1 week stay in two of the suites. I had requested adjoining suites but was told they were not available at check-in. Hotel is conveniently located to visit family in the area and we also enjoyed the water park over the weekend. There is a nearby shopping and dining options. Beds were comfortable, but expected more of a kitchenette in the suites with a table to eat at. Had to go to the front desk for information multiple times. There was no information provided at check-in, and nothing in the rooms regarding the hotel, location of amenities (ice machines, gym, 2nd floor outdoor patio), nor anything about schedule for the complementary breakfast (only available on certain days) and waterpark (limited hours/days). Would also suggest the hotel provide information on nearby conveniences.

Friends_and_family Family

8/10

Excellent

30 Jul 2025

Kerry

Nice hotel

Hotel was clean. Room was spacious. Check in was easy. We stayed in another hotel owned by company the previous night and it was night and day difference. Pool is only open on weekends.

Friends_and_family Family

10/10

Exceptional

27 Jul 2025

Chelsey

Kids loved arcade and waterpark.

Leisure

6/10

Pleasant

22 Jul 2025

Jayme

Our suite was definitely not as advertised or what we paid for; two dorm fridges stacked on top of each other, toilet broke, lost hot water, beds pretty hard, and the internet had to be restarted each night around 10pm. However, staff were friendly and responsive. They fixed what broke and moved a bigger fridge in. They comped breakfast as we prepaid and they could not take money off. The waterpark is always fun.

Leisure Family

8/10

Excellent

20 Jul 2025

JoDee

Watermark was busy but great. We couldn’t even bring in an empty cup to get water that was my biggest complaint as a mom of three and we go thru LOTS of water.

10/10

Exceptional

19 Jul 2025

Angela

Great price for fun

Really nice hotel, great service, kind to both my daughter and my dog. The water park was fun!

Friends_and_family Family

4/10

Poor

19 Jul 2025

Jessica

Room was filthy. Game room out of order. Lights in room didn’t work. There were people above us making constant noise. I called the front desk 6 times and we were up all night because nothing was done about it. Not worth the money

6/10

Pleasant

17 Jul 2025

Elena

The employees were always very friendly and polite. Our room did not look like any of the photos advertised. Needs painting.They did not clean our room for three days. They are very over priced for what you get.

Family

8/10

Excellent

07 Jul 2025

Patricia

Kids loved the pool! I wish they had more time, but I had received an email saying the pool was not open so we didn’t hurry to the hotel. When we did arrive they only had 30 minutes left and the pool was in fact open. I suggest calling the hotel directly to check as the email may be incorrect. Beds were a little hard, but the rooms were very spacious.

Leisure Family

10/10

Exceptional

06 Jul 2025

Shaun

Staff was great. Beds were comfortable. Waterpark was a blast. I would definitely go again.

Leisure Family

2/10

Poor

02 Jul 2025

tracy

We were on the first floor so loud all night

Leisure

8/10

Excellent

01 Jul 2025

Sayenh

It was qutie and nice

Leisure Family_with_children

6/10

Pleasant

30 Jun 2025

Modesta

It's decent. I've been here before and on the weekend so I was surprised that I had to pay for the buffet. If I had known that I would have gone somewhere better. The food was NOT worth the price. The beds were okay there is DEFINITELY room for improvement on how comfortable the beds are but hey the pillows try to make up for it. You get access to the water park but a huge disappointment that they close early on Sundays...4pm. there's no other pool area either for this hotel so if you wanted to go for a late dip or hot tub you're SOL at this hotel because they don't have a separate pool area. The ice machine was missing on the 4th floor were were staying on, so had to go to a different floor. Another inconvenience was the fact that the handicap button wasn't working. You can push but literally nothing happens and will not stay open for you if you're handicap or have a big haul you're trying to push through. They could also have better shampoo l, conditioner, soap options.

Family

10/10

Exceptional

30 Jun 2025

Jadyn

Loved the high ceilings in our room. The kids LOVED the remote control blinds remote.

Very clean overall. The water park was great. Hot tub wasn't that hot but loved how spacious it was.

Leisure Family

8/10

Excellent

29 Jun 2025

Julie

The place was ok

10/10

Exceptional

22 Jun 2025

Brenda

Awesome guest service. We needed to move rooms and they accommodated us- their maintenance guy helped my son with the TV and was so kind and professional. Even bringing us an extra blanket when he saw we needed one. Top notch!!

Leisure Family

8/10

Excellent

16 Jun 2025

Arika

had some miscommunications with staff about how long we could stay and about when the water park was open, which was why we wanted to stay.

Leisure Family

10/10

Exceptional

14 Jun 2025

Mark

Good stay

It was a good stay at the hotel and the kids loved the water park. Also they are service dog friendly.

Friends_and_family Family

8/10

Excellent

08 Jun 2025

Shannon

Great place for families

8/10

Excellent

18 May 2025

Madison

Fun place, but crowded

Overall we enjoyed our quick one night stay! Hotel room sermed mostly clean and well stocked. We didn't have any issue with noise from surrounding rooms even though we had a connecting room (the other room may have been empty though). We could hear kids running up and down the hall quite a bit but thats to be expected in a place like this. Waterpark was fun, but crowded. Definitely not enough chairs/tables for people, especially with families taking up multiple tables per group. Our only real complaint/concern is one that i'm not sure how the hotel themselves could fix - behavior of children at the waterpark. The amount of unsupervised, and wild kids there was frustrating. We expect lots of kids, and loud and crazy behavior etc, but kids literally taking a tube out of my 6 year olds hands? Shoving him out of the way in line for a slide, literally running in the lazy river and flipping my sons tube over among other frustrating behavior, made us not spend as much time in the waterpark as we had anticipated. We did go back in the morning at opening, and it was definitely better. Overall though we did enjoy the stay, and would consider visiting again when in the area!

Friends_and_family Family