Grand Hotel Telese

Italy , Benevento
TELESE TERME, Via Cerreto, 1 4
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50 reviews shown

8/10

Excellent

07 Oct 2025

robert

Staff not so good.

10/10

Exceptional

28 Jul 2025

Antonio

Beautiful hotel, especially the staircase

Leisure Self

8/10

Excellent

07 Jul 2025

Luigi

L hotel è molto grande, da la possibilità agli ospiti di utilizzare l area piscina, ristrutturata da poco, tenuta molto bene, le camere sono spaziose, la colazione è varia e servita in giardino.noi trascorriamo volentieri qualche weekend di relax.

Leisure Partner

10/10

Exceptional

15 Jun 2025

diana

Beautiful property. Staff respectful and courteous. Reception, Vincenzo especially, do accommodating and professional. Highly recommend to stay at this property

Leisure

10/10

Exceptional

14 Jun 2025

Luke

Pleasant stay

Travelling for a wedding that took place at this hotel. Booked for 5 nights, beautiful hotel, comfortable room and outstanding service. Rooms are basic which is expected in this part of Italy, no kettle or tea and coffee available in room however comfortable bed, clean and ideal for what we needed. Fantastic spa and pool facilities. Would book again when visiting family. Supermarket and town a short drive away but too far to walk so would recommend car rental.

Partner

10/10

Exceptional

12 Jun 2025

Giulia

We stayed at hotel for our daughter's wedding and the staff went out of their way to make her day so special especially the maitre d of the restaurant.Food was very good & swimming pool amazing.

Leisure

10/10

Exceptional

05 Jun 2025

Robyn

Lovely staff, great location and fantastic food!

Partner

8/10

Excellent

11 Oct 2024

Antonio

We stayed over two weeks. Daily breakfast excellent
Very clean, helpful staff. However pool amenities and spa are additional and not open daily. Shower stall floor is very slippery with no handrails.

Leisure Family

8/10

Excellent

29 Sep 2024

Marion

An imposing property in beautiful surroundings, with lovely, well-appointed Spa.

Pleasant, helpful staff; excellent buffet breakfast. Slightly let down by very limited dinner menu.

Leisure Partner

8/10

Excellent

28 Aug 2024

chieko

pool n terme

10/10

Exceptional

27 Aug 2024

Mike

Grand Hotel Telese - family holiday

Great facilities for the family - 3 pools all available to our youngsters

Friends_and_family Family

6/10

Pleasant

26 Aug 2024

Marisa

Our stay was pleasant. Unfortunately air conditioning Was not working and made eung in the rooms and sleeping near impossible due to overheating. I alerted the staff 3 times to cool the room temperature finally someone came to control the problem but unfortunately the problem was not rectified

10/10

Exceptional

08 Aug 2024

Aceil

Where to begin?

The hotel is beautiful, which retains many of the original features. Furniture is sympathetic to the era - so don't expect perfection.

Vincenzo is the best hotelier we've ever come across, he is knowledgable, empathetic and a credit to the hotel. On his recommendations we did a number of activities locally, and it absolutely made our holiday.

Breakfast is good, the room is fine especially given the price per night and the pool/wellness is delightful - with extremely attentive staff. There is a smell, which people have pointed out, but this is Telese terme water which is meant to be good for your skin - regardless, it is a cold plunge pool which is nice in the heat. The only thing that irked me was the swim hats, but here's your notice.

Otherwise it is a short drive away from a number of lovely villages, eateries and attractions.

Leisure Family

10/10

Exceptional

04 Aug 2024

Luigi

We are loyal clients of this hotel. Every year we like to come here and stay for at least a weekend. We love the location, the facilities such as the swimming pool and the spa. This year we found a big improvement and we loved more especially to have breakfast in the lovely garden.

Leisure Partner

8/10

Excellent

24 May 2024

Bradley

Area around the hotel is a bit run down and industrial. The whole town is attempting a rebound from 19th century glory days and it hasn’t quite succeeded yet.

Leisure Family

6/10

Pleasant

21 Oct 2023

richard

Rooms small

Leisure

8/10

Excellent

13 Jul 2023

Maggie

Clean rooms, comfortable beds. Attentive staff. We ate lunch and dinner there only once as he food from the restaurant was not very good. All in all I would stay there again and just eat out.

Leisure Family

6/10

Pleasant

22 Sep 2019

Verified traveler

This hotel is set in quiet secluded area. A turn of the century property. Grand in appearance. It’s been well maintained.
Unfortunately the bed we had must have been from the same period too. It was hard and horribly uncomfortable. This resulted in a poor nights sleep. There was peculiar sewage smell coming from the bathroom. Fortunately we were able to keep the window open all night. There’s a big beautiful courtyard in the front - so if you like to sleep in ask for a back facing room

Leisure Partner

6/10

Pleasant

25 Aug 2019

Verified traveler

This was a very pretty location ,large but a little run down . Our air condition was not working and it took 2 days before they changed us room. Rooms on the second floor where a little more updated but on the first floor needs a little TLC.

Friends_and_family Family

2/10

Poor

10 Oct 2018

jackie

Terrible experience don’t go

Strong sulphuric smell from spa throughout the hotel , room in dire need of updating, no room service tried to order some drinks for our room but couldn’t, bar staff nonexistent had to go to reception to get them to find bar staff before we could order, bar poorly stocked, breakfast terrible best thing was the cornflakes,outside pool closed, poor location Telese not very nice

10/10

Exceptional

30 Aug 2018

Vivian

Hotel Grand Telese has charm

We needed to change rooms due to the bathroom difficulty to shower and they charged us an additional 20 euro. The hotel was basically empty. We are repeat customers there so no reason for this type of charge. In addition my family hosted a large breakfast event there with 50 people! Not the way to treat repeat customers.

Partner

6/10

Pleasant

26 Aug 2018

Pat

The hotel itself is beautiful. However, the rooms are small and the air conditioning does not work. Breakfast was amazing, they put out a good spread. The elevator was actually the largest of all the hotels we stayed in during our trip (which is saying a lot LOL)

8/10

Excellent

14 Aug 2018

Beautiful hotel with much old world character. Some areas of the hotel were under refurbishment (gym, updating a wing). Staff assistance was very good. Disappointment with room temperature during entire stay even though we asked for air conditioning to be adjusted. It never was and we slept fitfully the first night. After purchasing a fan for ourselves, we were more comfortable but not satisfied. Overall, it was a good stay and would return again.

10/10

Exceptional

08 Jul 2018

Verified traveler

It was a nice hotel, the grounds and setting most beautiful. We were on our way to Lecce area and it was a perfect overnight stop. Unfortunately we arrived very late and did not have the time to take advantage of the great terme in the area.

4/10

Poor

25 Jun 2018

Michael

Ordinary

Service and staff was very ordinary. The standard rooms are very tired.

Family

10/10

Exceptional

15 Jun 2018

Cecelia

Historic hotel

Great service in this historic and beautiful hotel.Best experience was having a bottle of Prosecco in the lovely garden.

Partner

10/10

Exceptional

17 Sep 2017

Jocelyn

Great hotel!

This was the last and best \"inexpensive\" hotel we stayed at in our 7-day Italy trip. It was by far the cleanest, and best hotel of the bunch. Good breakfast, nice staff, really nice setting, comfortable beds. I'd go back to this hotel in a heartbeat.

6/10

Pleasant

18 Jul 2017

Frankie

Not bad for that area.

Nice location, clean and had everything I required.

10/10

Exceptional

19 Oct 2025

Ivan

la chica de recepcion muy atenta, amable y simpatica

Business

6/10

Pleasant

15 Aug 2025

Fabrizio

Stuttura un po’ datata sopratutto nella zona SPA, piscina e prato molto bello, camera e bagno da migliorare.

Leisure Family

8/10

Excellent

23 Jul 2025

antonio

ottimo per qualità prezzo, aree esterne e piscina confortevoli e ben curate.

6/10

Pleasant

13 May 2025

Enrico

La colazione è da rivedere completamente pochissima varietà e qualità.

8/10

Excellent

27 Apr 2025

Gaetano

Struttura molto bella e personale molto gentile. La camera molto bella con terrazzino sul giardino di ingresso, le uniche due pecche sono sul bagno (evidentemente datato e che non rispecchia la modernità della camera) e sulla piscina termale che a mio parere è risultata troppo affollata per l'esigua grandezza della stessa.

Leisure Partner

6/10

Pleasant

18 Aug 2024

valerio

Bella struttura, comoda e rilassante. Lato negativo: disorganizzazione del ristorante e della sala.

Leisure Family_with_children

8/10

Excellent

18 Aug 2024

Vanessa

Bellissima struttura dal sapore antico. Molto presente l'odore di zolfo dovuto alle acque solfuree termali. Belli gli spazi aperti con possibilità di consumare i pasti sia all'interno che all'esterno. Belli anche gli spazi comuni all'interno della struttura. Camere abbastanza pulite ma con necessario bisogno di essere ristrutturate .

Leisure Family

8/10

Excellent

14 Aug 2024

ernesto

Relax per staccare la spina

ottima location , datata 1891 ma ben tenuta . Personale attento, gentile, educato ben disposto verso il cliente . Parco piscine molto ben curato e sorvegliato a vista, per i clienti dell'hotel , con possibilità di lettini ed ombrellone. Parcheggio ivi disponibile , da ritornare

Partner

6/10

Pleasant

26 Jul 2024

thierry

Rooms Ok, staff bored, breakfast not enough

Generally staff looks like bored if not unhappy. They definitely don't really care of clients.
Breakfast is install once, if you come later, you take what ever remains, the buffets are not reloaded
Restaurant is not good, we had the 25 euros pizza menu, Wednesday is pizza day. Pizza was 'ot cooked enough, the beer was 25cl and not good, dessert was industrial. Too expensive menu should' ot be more that 18 euros for such basic food. We requested mosquito candle, they had no. More while one table had 2?. Room. Is ok.
swimming pool and club is nice but why people are smoking around the pool when I am swimming? Sports club where it is allowed to smoked is crazy.

Partner

2/10

Poor

20 Jul 2024

Verified traveler

Sconsigliato

La struttura dall' esterno è elegante e accattivante, dotata oltretutto di comodo parcheggio interno che mi ha indotto a consigliarla anche al collega con cui avrei lavorato l'indomani. Purtroppo le camere non sono all' altezza delle apparenze esterne, anzi versano in condizioni che nemmeno negli ostelli si dovrebbero trovare. Le camere sono piuttosto datate ma il vero problema è la scarsa manutenzione: bagni con muffe, scrostature e ruggine in più punti. Box doccia fatiscente e con scarico intasato. La receptionist, con molta poca professionalità, mi risponde impropriamente che purtroppo alcune camere sono \"in ristrutturazione\" e quando le chiedo perché non ci avesse dato una camera non \"in ristrutturazione\" risponde di non averne altre disponibili (cosa da me prontamente smentita visto che sul portale alle ore 23 me ne risultavano disponibili ben 9). Da professionista che viaggia continuamente per lavoro ho trovato questa permanenza (oltretutto neanche economica) a dir poco indecente, e ho provato imbarazzo anche per aver consigliato l'hotel al collega. La ciliegina sulla torta: la piscina è a pagamento se si arriva la sera e la si vuole utilizzare la mattina, anche utilizzandola solo per mezz'ora prima di fare il checkout. Qui il cliente è solo un mezzo per far soldi, pazienza se non lo si accontenta e lo si accomoda tra muffe e ruggine, in camere da ristrutturare, l'importante è che paghi! Da evitare.

Business

10/10

Exceptional

15 Jul 2024

diana

Bellisdimo hotel. Da non mancare!

10/10

Exceptional

07 Jun 2024

Sandra

Ottima permanenza, struttura ben curata in tutto dalle camere alla hall alla spa.Colazione ricca di prodotti freschi sia dolci che salati.

Leisure Partner

6/10

Pleasant

17 May 2024

Mara

La struttura non è proprio attuale....il personale del ristorante è eccezionale....un po' meno un paio di receptionist....il personale notturno è top!
Ho chiesto il servizio stireria mi hanno portato asse e ferro, diciamo che in un Grand hotel mi aspettavo ci fosse un servizio stireria che mi stirasse i panni!
Nel complesso è andato bene

Business_and_leisure Partner

10/10

Exceptional

27 Apr 2024

Rinaldo

Un hotel con 4 stelle per davvero.

Leisure Family

10/10

Exceptional

04 Sep 2023

Claudio

Fascino per gli arredi

Leisure Family

8/10

Excellent

31 Aug 2023

ALFREDO

Soggiorno piacevole in una struttura un po' age ma molto ben curata

Leisure Partner

10/10

Exceptional

28 Aug 2023

Alessandro

Struttura Favolosa, personale Cordiale, colazione dolce salata e per chi ha problemi come glutine, lattosio. esperienza fantastica e da ripetere. Complimenti

Leisure Partner

8/10

Excellent

31 Jul 2023

Verified traveler

Bellissima struttura, camera pulita e un pò piccola.

Leisure Partner

10/10

Exceptional

04 Jun 2023

Giuseppe

inaspettato