HB
Half Board
Usually includes breakfast and one additional meal.
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Holiday Inn Express Suzhou Taihu Lake
Suzhou - Jiangsu · China
Building B, 2017 Sunwu Road Taihu National Tourism, 2010View location
7.0/10Very good6 Reviews
Cleanliness9.2/10 9.2
Service7.6/10 7.6
Comfort9.2/10 9.2
Condition8.0/10 8.0
Neighborhood6.0/10 6.0
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Holiday Inn Express Suzhou Taihu Lake
Holiday Inn Express Suzhou Taihu Lake is conveniently located at Suzhou Taihu Lake National Tourism Resort and 55 km from Wuxi Sunan International Airport. We are close to attractions like Dome Mountain, Dongshan and Xishan and Suzhou Taihu National Wetland Park.
Travel easily to other parts of the city with the nearby Central Expressway, Subway Line 5 and Highway S58 – Xishan or Jinting Exit on the neighborhood.
195 restful guest rooms, each inclusive of just what you need such as high speed WiFi, comfortable bed, refreshing shower and complimentary daily breakfast buffet featuring Chinese and Western dishes. The hotel is also equipped with 2 meeting rooms with 45 square meters size.
Other self-service facilities include business center and vending machines.
Show less
With a stay at Holiday Inn Express Suzhou Taihu Lake by IHG in Suzhou (Wuzhong), you'll be a 1-minute drive from Lake Tai and 6 minutes from Huzhou Taihu Lake International Golf Club.
This hotel is 4.9 mi (7.9 km) from Qionglongshan Dongwu National Forest Park and 5.2 mi (8.4 km) from Mudu Ancient City. Make yourself at home in one of the 198 guestrooms featuring minibars and flat-screen televisions.
Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, express check-in, and dry cleaning/laundry services.
Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
Anytime
Check-out until
12:00 PM
Minimum check-in age
16
Hotel policies
No rollaway/extra beds available
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
16
-
Spoken Language
English
Chinese (Mandarin)
Nearby attractions
Lake Tai
0.9 km / 0.5 mi
Huzhou Taihu Lake International Golf Club
5.5 km / 3.4 mi
Qionglongshan Dongwu National Forest Park
7.9 km / 4.9 mi
Mudu Ancient City
8.4 km / 5.2 mi
Suzhou Taihu Yuyangshan Scenic Area
8.4 km / 5.2 mi
Gusong Garden
9.1 km / 5.7 mi
Pilu Hall
11.1 km / 6.9 mi
Si'tu Temple
12.7 km / 7.9 mi
Soody Candy Land
13.5 km / 8.4 mi
Suzhou Water Park
13.5 km / 8.4 mi
Baimajian Ecological Garden
14.7 km / 9.2 mi
Suzhou Canal Park
17.9 km / 11.1 mi
Shangfang Mountain
18.2 km / 11.3 mi
Lingering Garden
18.7 km / 11.6 mi
Hanshan Temple
18.9 km / 11.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 195
- hotel
- American Express
- MasterCard
- Visa
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Valet parkingExtra charge
Show 24 more facilities & services
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Bicycle hire serviceExtra charge
- Multilingual staff
- 24-hour securityExtra charge
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- ShopExtra charge
- GardenExtra charge
- Newspapers
- Luggage room
- Dining area
- Clothes dryer
- Towels and bed linenExtra charge
- Restaurant
- Smoking areaExtra charge
- Air conditioning in Restaurant
- Meeting room
- Business centre
- Breakfast
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
AI
All Inclusive
Meals and selected drinks/services may be included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 5 m²TWN.ST
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Ironing set
- Bathroom: 1
- Shower: 1
- Hairdryer
- TV
- Minibar
- Tea and coffee making facilities
- Individually adjustable air conditioning
Show all 14 amenities
- Safe
- Wi-fi
- Pay movies
- Desk
- Slippers
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suzhou Taihu Lake
TWIN STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Room amenities
- Ironing set
- Bathroom: 1
- Shower: 1
- Hairdryer
- TV
- Minibar
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Safe
- Wi-fi
- Pay movies
- Desk
- Slippers
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suzhou Taihu Lake
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARD • 5 m²ROO.ST
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width, 2 × Single bed 80-130 width
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suzhou Taihu Lake
Room STANDARD
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width, 2 × Single bed 80-130 width
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suzhou Taihu Lake
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suzhou Taihu Lake
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE LAKE VIEWDOUBLE • LAKE VIEW • 5 m²DBL.LK-2
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Room type
- DOUBLE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suzhou Taihu Lake
DOUBLE LAKE VIEW
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Room type
- DOUBLE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.LK-2
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suzhou Taihu Lake
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIOR LAKE VIEWTWIN • SUPERIOR LAKE VIEWTWN.LK-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suzhou Taihu Lake
TWIN SUPERIOR LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.LK-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suzhou Taihu Lake
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suzhou Taihu Lake
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN LAKE VIEWTWIN • LAKE VIEWTWN.LK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suzhou Taihu Lake
TWIN LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.LK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 22 m²TWN.SU
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suzhou Taihu Lake
TWIN SUPERIOR
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN LAKE VIEWTWIN • LAKE VIEW • 5 m²TWN.LK-2
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Room type
- TWIN
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suzhou Taihu Lake
TWIN LAKE VIEW
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Room type
- TWIN
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.LK-2
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 5 m²DBL.QN
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suzhou Taihu Lake
DOUBLE QUEEN SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suzhou Taihu Lake
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE LAKE VIEWDOUBLE • LAKE VIEWDBL.LK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suzhou Taihu Lake
DOUBLE LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.LK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Holiday Inn Express Suzhou Taihu Lake
4
reviews shown
Thomas
Not bad, not great
Hotel Clean, service very friendly. Very basic in terms of catering. No room service. And if you want dinner you have to go 2 minutes round the corner to the bigger Holiday Inn, which in all fairness does a good burger with friendly service.
Breakfast is mainly Chinese with western option being toast, cereal and self serve coffee. Location is about a 10 minute walk from Lake Tai Hu, although that certain part is a so called Park and there is an entrance fee (I think around 20 kuai)
Lots of buses to get to other local places and it's a 30 minute taxi ride to suzhou train station (about 90 rmb)
Breakfast is mainly Chinese with western option being toast, cereal and self serve coffee. Location is about a 10 minute walk from Lake Tai Hu, although that certain part is a so called Park and there is an entrance fee (I think around 20 kuai)
Lots of buses to get to other local places and it's a 30 minute taxi ride to suzhou train station (about 90 rmb)
Verified traveler
Hotel is new, but not much amenties around the hotel at this moment.
CHIEN-LIANG
交通不便外，其餘都非常好
CHUNLEI
作为多年资深会员的旅游从业者，最不满一次的酒店之旅
1、酒店地理位置比较偏，虽然离太湖很近，但周边的旅游景点都不是很理想，而且酒店周围都是工地，非常吵
2、酒店分两块区域，一块是假日酒店3-4星挂牌，还有一块是智选假日。2-3星挂牌酒店级别。
3、我预定智选假日，晚上不是24小时提供客房服务，晚上11点需要浴巾给前台，前台回复么有，在我再三要求下，我下楼和对面假日酒店的工作人员一起去酒店员工备用室拿毛巾
4、重点的地方说三遍！重点的地方说三遍！重点的地方说三遍！
第二天晚上，晚餐选择在对面的假日酒店用自助餐，2大1小，在第一次取餐中发现烤羊排没有了，于是和酒店服务生提醒，然后过了一会再去看，还是发现没有补充，我就问服务生晚上用餐到几点，对方没有回复，我问为啥羊排不补？对方说去后厨问问，过了一段时间，全场赠送的每人一只大闸蟹用完之后，我还是没看到羊排补上，我就直接和值班经理反映情况，对方也没有明确表示只是说去后厨催，然后我直接走去服务台，问对方酒店投诉电话，两位服务生支支吾吾，让我自己打400，电话接通之后，对方就询问我了情况和房间号，然后就挂机了。我用餐结束离开是，值班经理拿着一盆羊排送过来，我们没有食用，只是想说，你们的服务就这么让客人不满意，后续没有接到任何电话表示，我希望好订网把事情反映给对方酒店集团，自己作为资深出境旅游从业者，资深旅游媒体人，很希望得到一个满意的回复。
2、酒店分两块区域，一块是假日酒店3-4星挂牌，还有一块是智选假日。2-3星挂牌酒店级别。
3、我预定智选假日，晚上不是24小时提供客房服务，晚上11点需要浴巾给前台，前台回复么有，在我再三要求下，我下楼和对面假日酒店的工作人员一起去酒店员工备用室拿毛巾
4、重点的地方说三遍！重点的地方说三遍！重点的地方说三遍！
第二天晚上，晚餐选择在对面的假日酒店用自助餐，2大1小，在第一次取餐中发现烤羊排没有了，于是和酒店服务生提醒，然后过了一会再去看，还是发现没有补充，我就问服务生晚上用餐到几点，对方没有回复，我问为啥羊排不补？对方说去后厨问问，过了一段时间，全场赠送的每人一只大闸蟹用完之后，我还是没看到羊排补上，我就直接和值班经理反映情况，对方也没有明确表示只是说去后厨催，然后我直接走去服务台，问对方酒店投诉电话，两位服务生支支吾吾，让我自己打400，电话接通之后，对方就询问我了情况和房间号，然后就挂机了。我用餐结束离开是，值班经理拿着一盆羊排送过来，我们没有食用，只是想说，你们的服务就这么让客人不满意，后续没有接到任何电话表示，我希望好订网把事情反映给对方酒店集团，自己作为资深出境旅游从业者，资深旅游媒体人，很希望得到一个满意的回复。
Location & surroundings
Holiday Inn Express Suzhou Taihu Lake
Building B, 2017 Sunwu Road Taihu National Tourism, 2010, Suzhou, China
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Holiday Inn Express Suzhou Taihu Lake
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