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Alila Napa Valley
California Wine Country - CA · United States
1915 Main StreetView location
9.2/10Excellent117 Reviews
Cleanliness9.6/10 9.6
Service9.4/10 9.4
Comfort9.4/10 9.4
Condition9.6/10 9.6
Neighborhood9.8/10 9.8
Amenities9.0/10 9.0
See all ratings- Business hotels
- Luxury collection
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Alila Napa Valley
Located in St. Helena, Alila Napa Valley is within a 5-minute drive of the Culinary Institute of America and the Charles Krug Winery. This luxury resort is 2. 2 miles (3. 5 km) from Duckhorn Vineyards and 2. 3 miles (3. 6 km) from V. Sattui Winery.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Recreational amenities include an attached winery, a health club, and an outdoor pool. The resort also offers complimentary wireless internet access, concierge services, and wedding services.
The 68 guest rooms feature minibars, flat-screen televisions, pillowtop beds with premium bedding, and private furnished balconies or patios. Stay connected with complimentary wireless internet access and enjoy cable programming. Private bathrooms with showers include rainfall showerheads and designer toiletries.
Acacia House, a fine-dining restaurant with a bar/lounge and garden view, serves American cuisine. A poolside bar is also available. Cooked-to-order breakfasts are served daily from 7:00 AM to 10:30 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
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For events, the resort offers 2, 200 square feet (204 square meters) of conference space and meeting rooms.
Located in St. Helena (Downtown St. Helena), Alila Napa Valley, a Hyatt Luxury Resort is within a 5-minute drive of Culinary Institute of America and Charles Krug Winery. This luxury resort is 2.2 mi (3.5 km) from Duckhorn Vineyards and 2.3 mi (3.6 km) from V. Sattui Winery.
Make yourself at home in one of the 64 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Private bathrooms with showers feature rainfall showerheads and designer toiletries. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in St. Helena? This resort has 2200 square feet (204 square meters) of space consisting of conference space and meeting rooms.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Important information
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
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Special Instructions
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
21
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Optional fees
- Fee for cooked-to-order breakfast: approximately USD 10 to 90 per person
- Uncovered valet parking fee: USD 35 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Beringer Vineyards
0.4 km / 0.3 mi
Cameo Cinema
1 km / 0.6 mi
Culinary Institute of America
1.1 km / 0.7 mi
The Christopher Hill Gallery
1.1 km / 0.7 mi
Charles Krug Winery
1.3 km / 0.8 mi
Napa River
1.4 km / 0.8 mi
Merryvale Vineyards
1.6 km / 1 mi
Spring Mountain Vineyard
1.9 km / 1.2 mi
Napa Valley Olive Oil Co
2.1 km / 1.3 mi
Salvestrin Winery
2.4 km / 1.5 mi
Louis M. Martini Winery
3.3 km / 2.1 mi
Duckhorn Vineyards
3.4 km / 2.1 mi
Bothe-Napa Valley State Park
3.5 km / 2.2 mi
The Salon at Heitz Cellar
3.6 km / 2.2 mi
HALL St. Helena Winery
3.6 km / 2.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 64
- hotel
- Check-in hour
- Check-out hour
- Laundry serviceExtra charge
- Bellboy service
- Hotel safe
- Lift access
- Terrace
- Concierge
- Luggage room
- Clothes dryer
Show 12 more facilities & services
- Bar
- Restaurant: 1
- Conference room
- Meeting room
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Sun loungers
- Steam bath
- Spa treatments
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 21
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlila Napa Valley
SUITE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.WV-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE POOL VIEW KING BEDDOUBLE • POOL VIEW KING BEDDBL.KG-VP
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- POOL VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlila Napa Valley
DOUBLE POOL VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- POOL VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-VP
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE WITH TERRACE WITH VIEWSDOUBLE • WITH TERRACE WITH VIEWSDBL.TR-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH TERRACE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlila Napa Valley
DOUBLE WITH TERRACE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH TERRACE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.TR-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room Accesible DeluxeRoom • Accesible DeluxeROO.H6-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accesible Deluxe
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlila Napa Valley
Room Accesible Deluxe
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accesible Deluxe
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accesible DeluxeDOUBLE • Accesible DeluxeDBL.H6-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accesible Deluxe
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlila Napa Valley
DOUBLE Accesible Deluxe
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accesible Deluxe
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlila Napa Valley
DOUBLE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.WV-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlila Napa Valley
DOUBLE PREMIUM KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE WITH BALCONY WITH VIEWSQUADRUPLE • WITH BALCONY WITH VIEWSQUA.BL-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH BALCONY WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlila Napa Valley
QUADRUPLE WITH BALCONY WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH BALCONY WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.BL-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlila Napa Valley
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlila Napa Valley
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible WITH VIEWSDOUBLE • Accessible WITH VIEWSDBL.H6-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlila Napa Valley
DOUBLE Accessible WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlila Napa Valley
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlila Napa Valley
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlila Napa Valley
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE WITH VIEWSJUNIOR SUITE • WITH VIEWSJSU.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlila Napa Valley
JUNIOR SUITE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: JSU.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH BALCONY WITH VIEWSDOUBLE • WITH BALCONY WITH VIEWSDBL.BL-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH BALCONY WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlila Napa Valley
DOUBLE WITH BALCONY WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH BALCONY WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.BL-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH BALCONY WITH VIEWSSUITE • WITH BALCONY WITH VIEWSSUI.BL-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH BALCONY WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlila Napa Valley
SUITE WITH BALCONY WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH BALCONY WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.BL-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO QUEEN BEDS WITH VIEWSQUADRUPLE • TWO QUEEN BEDS WITH VIEWSQUA.2Q-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlila Napa Valley
QUADRUPLE TWO QUEEN BEDS WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2Q-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlila Napa Valley
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Alila Napa Valley
50
reviews shown
Paris
Great staff, room was amazing, and the atmosphere was fantastic
RICHARD
Nice room- suite overlooking the pool and vineyards in back of property. Room was cleaned beautifully each day. Breakfast was good every day. Mattress on our bed was relatively hard and uncomfortable. Bath products were funky scent- so did not use them during our stay bought our own soap and shampoo. TV remote did not work worth a damn. I thought the property was showing many signs of deferred maintenance. For $1,500 a night, we’ll stay somewhere else next time. This was our second stay at the property. Not sure we’ll be back…
Hayley
Worst 5 star hotel I’ve ever stayed at. The parking situation is terrible and such an inconvenience. The staff tried their best but during busy times, the wait was so long. We called for a cart when we left and I was told they were a little backed up but it would come shortly. 30 minutes later, it hadn’t arrived so we had to carry down all our things ourselves so we weren’t late to a tasting reservation. Then our car took forever to come out and we had to wait in the rain holding all our things.
The amenities are poor. No hot tub and the pool is barely heated. There is no breakfast included which I should have realized when I booked but after other wonderful stays at Alila properties, I just assumed it would be included. The spa was beautiful but once again, lacking amenities. It just has a steam room with no modern spa staples like cold plunge, sauna, hot tub, etc.
The housekeeping was also disappointing. We didn’t get turn down the first night even tho I called to ask for it. When the house keeping did come, it was well executed but not high touch. The toiletries in the bathroom were also disappointing. We stayed at the Estate Yountville before and they had the most wonderful selection of amenities, from bath bombs to sewing kits to intimacy kits. There wasn’t even a razor in our room and with my track record with calling guest services, I wasn’t inclined to call and ask.
Long story short, stay somewhere else unless you want to pay luxury prices for a budget hotel.
The amenities are poor. No hot tub and the pool is barely heated. There is no breakfast included which I should have realized when I booked but after other wonderful stays at Alila properties, I just assumed it would be included. The spa was beautiful but once again, lacking amenities. It just has a steam room with no modern spa staples like cold plunge, sauna, hot tub, etc.
The housekeeping was also disappointing. We didn’t get turn down the first night even tho I called to ask for it. When the house keeping did come, it was well executed but not high touch. The toiletries in the bathroom were also disappointing. We stayed at the Estate Yountville before and they had the most wonderful selection of amenities, from bath bombs to sewing kits to intimacy kits. There wasn’t even a razor in our room and with my track record with calling guest services, I wasn’t inclined to call and ask.
Long story short, stay somewhere else unless you want to pay luxury prices for a budget hotel.
Shannon
Beautiful property but poorly run. We were told we had to stand outside for check in on a rainy, cold day as someone else was being checked in inside. They cheerfully offered us a cold welcome cold drink though - and as they kept us waiting we had to ask if they could turn on the heat lamps after we asked if we could not wait inside and were told no. The rooms/view beautiful, but we could hear the guest above us the entire time -and toilet kept self-cleaning throughout the night. Breakfast was good, but service was slow - took almost 30mins for our food after we ordered. And to top it off when we came home there was another $500 for resort fees and parking of which was never communicated with our booking or at time of check in/out + another $1,100 in pending charges for cc hold they did not clear until I called. Horrible experience for what should have be a luxury stay!
peter
Incredible! awesome! From the moment we arrived they treated us like we were the only people staying.Every staff member was beyond any expectation I could imagine. The room and the view was breathtaking. The car service to and from wineries and restaurants was incredible. We will definitely be back. This is how all hotels should be.
Christopher
Alila Napa Valley was as advertised. The property was beautiful and the staff members were very friendly and accommodating. I highly recommend this resort for a vacation!
julie
Best service and awesome front desk.
Ali
Great hotel.
kirk
Great place
alan
Great Vineyard view and staff was very accommodating!
Andrea
They didn’t have the outdoor bar area available. The water in the pool was extremely cold, even though they claimed it was at 82°F. The TV was extremely slow, almost impossible to use, and the captions for movies wouldn’t load for the same reason.
We had dinner at their restaurant, *Violet*, choosing the seven-course option with wine pairing. It wasn’t very good—even the ravioli felt undercooked.
We felt this hotel wasn’t worth the price. Next time, we’ll definitely look for another option.
We had dinner at their restaurant, *Violet*, choosing the seven-course option with wine pairing. It wasn’t very good—even the ravioli felt undercooked.
We felt this hotel wasn’t worth the price. Next time, we’ll definitely look for another option.
NGOC
Upon checking the house, we had to request housekeeping to clean our bathroom as stuff was left in the trash cans. Overall, our stay was okay
Danielle
The bottom room was beautiful with the views of the vineyard. Spa was fantastic and massage 10 stars. We will for sure be going back.
Nancy
Such a wonderful stay
FADEL
Do not hesitate, this is the best hotel in Santa Helena
Alla
Great experience
Calvin
The property was a beautiful place to celebrate my 40th birthday And my engagement to my soulmate. I would highly recommend this place.
Jeffrey
Great property with fantastic service. I will stay again!
Jeremy Scot
This hotel was beyond amazing. We thoroughly enjoyed the modern facilities, friendly staff, proximity to everything Napa has to offer.
Betsy
The four vineyard suites are over the pool. So if you are sitting on your very expensive balconies, you better like other people’s music and conversations because you will hear them until 9:00pm
bill
Professional and courteous from start to finish
Verified traveler
Nice view
Noises from next door room. We could hear the guests talking and sounds of Television from next door room.
Other than that everything was fine.
The view from our room is amazing and soothing to the eyes. We loved it…
Other than that everything was fine.
The view from our room is amazing and soothing to the eyes. We loved it…
michael
The place is fabulous!! Everything stands out but i need to give a big thank you to the cleaning service my wife left her bracelet and they returned it! Not many places would have!! Thank you!!!
David
Due to covid, they shut the restaurant and room service. They did serve complementary breakfast, but for a property like this one to have no room service is a big disappointment. Also, the electric musak ruins the beauty of the pool area. Service was very good otherwise, and the rooms were very good.
Annu
Beautiful property amazing staff.
Front desk ladies were so nice and accommodating.
Alexia was the best server ever i have came across.
All together it was great experience for us.
Front desk ladies were so nice and accommodating.
Alexia was the best server ever i have came across.
All together it was great experience for us.
Isaiah
Love the vineyard view and personal fireplace on balcony.
Did not like that they do not have a house car so we had to pay for taxi service, private car service, or chance an Uber. Also did not like the how I could hear the people staying in the rooms adjacent to me.
Did not like that they do not have a house car so we had to pay for taxi service, private car service, or chance an Uber. Also did not like the how I could hear the people staying in the rooms adjacent to me.
Dana
Upon arrival, the views will take you away. The staff is very accommodating, professional and goes above and beyond. I was blown away. The rooms are gorgeous. The amenities are AMAZING!! Definitely a 10-Star venue!
Mark F
Amazing experience!
Christopher
for the price of more than 1k/night, I expected better service.
Marquis C
This property was in excellent condition, very clean, and the staff was super friendly.
Verified traveler
Alila Napa
Beautiful hotel, service could have been better, as they seemed short handed all weekend, especially in the restaurant.
Verified traveler
Alila napa
Beautiful hotel, service could have been better because they seemed short handed all weekend, especially in the restaurant.
Verified traveler
A beautiful relaxing hotel and the service was perfect which is especially impressive in this Covid era when everyone is short-staffed.
Verified traveler
Beautiful, clean, tasteful and thoughtful, loved our stay!
Verified traveler
Loved it
Verified traveler
Wow what an amazing place to settle into if you want to experience and minimalist high end resort. Very beautiful property and grounds. The staff is excellent, kind, and knowledgeable.
Verified traveler
Amazing place perfect for a relaxing trip to Napa
Jennifer
Perfect couples getaway
Lovely hotel, super nice staff and GORGEOUS grounds. Not that we don’t like kids (we have two) but great place to far away with your special someone. Quiet & sophisticated.
Verified traveler
Fantastic staff and amazing property! Thank you!
Verified traveler
Overall, the stay was good. This is an adult only hotel, and they should make it clear on the website and booking venue’s website. The staffs were friendly and the food was great! I would recommend it.
Verified traveler
Perfect for couples! We loved it!
Joseph
Outstanding
The Napa Valley is loaded with great hotels and this stands out with the best. Staff was tremendous.
Manjunatha
Excellent facility and service , would comeback here anytime
AM
We had to wait an hour for our room, but we were escorted to the bar and offered pur choice of any complimentary beverages - unique.
No slippers in the room, which was strange from housekeeping.
Great vistas.
Spa was just ok, the masseuses seem to be working overtike, so a 90 minute Swedish is a 60 minute and 30 minute head rub.
We would stay here again
No slippers in the room, which was strange from housekeeping.
Great vistas.
Spa was just ok, the masseuses seem to be working overtike, so a 90 minute Swedish is a 60 minute and 30 minute head rub.
We would stay here again
Verified traveler
Vineyard balcony view, comfy bed, soaking tub, spacious accommodations.
Sylvain
Fantastic hotel
Fantastic stay at this excellent hotel that will be from this point forward our home for every Napa trips.
Verified traveler
Gorgeous property away from crowds yet close enough to a quaint neighborhood. This is the perfect spot for a relaxing getaway.
Shannon
Wonderful Stay
Wonderful child free getaway for my husband and me. The property is beautifully maintained. Gorgeous vineyard views. Excellent staff. We will be back.
PT
Phenomenal - absolutely beautiful room, amenities, and property with views of vineyard and rolling hills ... really special.
Verified traveler
Excellent
Excellent
Location & surroundings
Alila Napa Valley
1915 Main Street, St Helena, United States
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Alila Napa Valley
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