Name: Hillside Inn
Address: 2901 Fourth St, Santa Rosa, 95409, US

6/10

Pleasant

28 Jul 2026

Elizabeth

Pool wasnt in service but want told to us on the website or before paying . It's summer and that's one of the reasons we chose it. The price should have been lower considerong that pools are one of the main reasons behind choosing a stay. Very disappointed . Very..

6/10

Pleasant

25 Jul 2026

Kristopher

Very suspicious people around

2/10

Poor

20 Jul 2026

Dao

Very dirty, bed sheets had clear stains. Floor was dirty, floor needs mopping, walls and bath floor very very dirty. Chairs torn.

6/10

Pleasant

18 Jul 2026

Catherine

Staff & breakfast excellent

Self

10/10

Exceptional

14 Jul 2026

Shigrid

Ok place

Family_with_children

4/10

Poor

13 Jul 2026

Kathy

Parking was easy. Rooms were not updated as advertised, only bathroom and kitchen area were updated, needs new furniture and paint. It seems we stayed while it is getting updated and unfortunately did not get the remodeled room as pictured. Hot water and A/C worked. Road noise from loud cars due to proximity to main road.

8/10

Excellent

12 Jul 2026

Debra

Rooms were big

Family_with_children

10/10

Exceptional

09 Jul 2026

David

Everything was EXTREMELY satisfying, the pool was REFRESHING except for the leaves in it minor detail. By far one of the BETTER stays in Santa Rosa. Lots of places to eat but the Cafe there is FANTASTIC except they close early. In my opinion 2 thumbs up 👍👍!!

Partner

8/10

Excellent

05 Jul 2026

Maurine

Stayed two nights. Very comfortable clean excellent bed. Bathroom and shower updated, spotless, and inviting. Easy parking. Café for breakfast & lunch on premises. Staff excellent, friendly and helpful. Convenient location in nice neighborhood.

Large ugly dark stains on old carpet that should be replaced. Many ugly paint scrapes and damage marks on walls. Furniture quite old and worn. Bathroom fan not working; shower very slow to drain, was afraid might overflow. Due to missed maintennce, pool closed on warm summer weekend. Piles of trash on premises.

Good lighting throughout room. Adequate desk space. Very good mini-fridge and air conditioning. Safeway market and 24-hour CVS drug store in easy walking distance, as are Indian food restaurants and Flamingo Resort (with restaurant and night club). Would go back because quiet at night and bed was so comfortable.

Self

10/10

Exceptional

28 Jun 2026

Susan

Spacious room. Extremely clean. Budget friendly stay in Santa Rosa.

Partner

4/10

Poor

23 Jun 2026

Thomas

I really thought their lack of flexibility was really poor. I tried to change my reservation with 72 hours notice with no luck. This lack of flexibility will have me look elsewhere on my return visits.

Partner

10/10

Exceptional

19 Jun 2026

vivita

Amazing clean and friendly staff

10/10

Exceptional

14 Jun 2026

Chelsi

Hidden away, lots of nature

Self

8/10

Excellent

13 Jun 2026

Kristina

Good for the price! Only thing was room smelled musty and ice machine was broken. No liner for ice container and no microwave.
Otherwise clean and bed comfy. Pillows too thick. Staff very nice and helpful.

Partner

2/10

Poor

07 Jun 2026

Amy

We booked this hotel specifically for the pool and water park amenities. Discovered when we got here (it is not clear on their site) that there is a substantial fee to go to the water park and even use the pool. We also booked a family suite and were sad to find that the tv in the second sleeping area had been removed and there was nothing they could do. The gal at the desk when we arrived could do nothing and the manager in the morning was downright rude. I would not recommend staying here. Ever.

Family_with_children

8/10

Excellent

03 Jun 2026

Kelera

Need more shampoo conditioner and soap in the room, no sugar spoon in the kitchen

Partner

10/10

Exceptional

25 May 2026

james

located next to a great breakfast lunch place and safeway and cvs were a block away..

what more could you ask for and the place was surprising very quiet.

Partner

2/10

Poor

23 May 2026

Denise

Horrible customer cervice and wasn’t able to check in till 11pm Instead of 3 pm

Self

4/10

Poor

20 May 2026

Jeanette

The room was very clean but the Inn it’s self and the grounds were not well maintained! Had an adorable little kitchenette so I went and purchased 2 small frying pans come to find out if we wanted to use the stove top we had to rent a special skillet from them for $35 when I checked in the first room they put me in the AC didn’t work and the clerk was reluctant to put me in another room!!! Altogether it was way to pricey for Motel 6 quality

Self

2/10

Poor

20 May 2026

Matthew

The room was nasty. Won’t ever stay there again. Checked out after one night and went to a different property.

Family

10/10

Exceptional

18 May 2026

Monica

We had a quick trip and an easy, effortless booking and stay. Very affordable, safe, and conveniently located. We will consider staying here again.

Friends_and_family Family

10/10

Exceptional

09 May 2026

Jesse

The staff are so sweet and accommodating here. We had plans change last minute and they were more than accommodating to extend our stay. Clean and affordable.

Partner

10/10

Exceptional

08 May 2026

Niki

clean

Self

6/10

Pleasant

03 May 2026

Georgia

There were areas of parking with old carpets and stuff that needed to be dumped. There was a dangerous open Christy box

Partner

4/10

Poor

29 Apr 2026

Donna

We found one of the beds had been slept in and the sheets were not changed. A huge turn off. We only slept there at night and did not experience anything else.

10/10

Exceptional

29 Apr 2026

Joseph

Good

8/10

Excellent

29 Apr 2026

stephen

excellent staff, clean room, awesome pool...

Self

2/10

Poor

29 Apr 2026

Linda

Property was not well maintained. Linens were stained and all furniture was badly stained. Bathroom toilet did not work!

Self

6/10

Pleasant

26 Apr 2026

Igor

Need a lot of updates

Self

8/10

Excellent

24 Apr 2026

Jay

nice

6/10

Pleasant

22 Apr 2026

Norman

This was a bargain for the location and the room did appear as it does in photos. Although I it is equipped with a kitchenette, there is absolutely nothing to aid is using the stove or sink (ie; cooking or cleaning accessories). There was a back balcony but a lack of a deadbolt on the door reduced security for this room. The single pane windows were very evident as road and neighbor noise was loud inside the room. Although I they advertise a smoke-free property, several occupants were seen smoking outside of their rooms and cigarette butts left on the ground. The pool did look in very good condition and well maintained. This stay might be best for someone willing to make exceptions for a cheap room.

Partner

6/10

Pleasant

07 Apr 2026

Aurum

Room didn’t smell clean but did the job.

10/10

Exceptional

05 Apr 2026

Juan

Clean room easy parking peaceful

8/10

Excellent

03 Mar 2026

dylan

Nice easy check in.. beds seem to be a little small for queens but other than that. Everything was fine

2/10

Poor

20 Feb 2026

Laura

Bad odor in room and very run down and not clean. Could not stay in the room.

Partner

10/10

Exceptional

20 Feb 2026

Arthur

Friendly staff

4/10

Poor

16 Feb 2026

Josie

room neglected, dirty, missing phone, missing light fixtures

Leisure Partner

8/10

Excellent

09 Jan 2026

Mariam

The host was friendly and check in easy. Communicating with the hotel in advance was difficult, but we loved our room and it was very clean, well maintained. Host honored our special request gladly.

Partner

4/10

Poor

03 Jan 2026

Priscilla

There was an issue with the room keys not working when we initially checked in both keys didn’t work fixed that then when we came back in the afternoon they didn’t work again no one was in the office called the number no answer fortunately the housekeeper was nearby and she called the manager had to change the key box batteries. I had to ask for bathmat and some extra towels as there was 2 of us. The bed was comfortable and the shower was nice and hot.

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

Julie

Was great for our needs - thank you!

Leisure Family

8/10

Excellent

20 Dec 2025

Karin

The junior sweet was fantastic. Lots of room, a semi-private patio. Room was clean and well layed out.

Self

6/10

Pleasant

19 Dec 2025

Joseph

Both chairs at the table were horribly filthy. The table itself was falling apart. Need a new controller for the TV. The shower was small but very nice with instant hot water and the king size bed was very comfortable. Excellent location, quarter mile from Starbucks, one mile from Montgomery Village.

Business_and_leisure

6/10

Pleasant

18 Dec 2025

C

Needs improvement on cleaning bathroom mold in shower corner. Got noises in evening.

Business Friends

8/10

Excellent

06 Dec 2025

David

The room was clean though carpet had small stains and the wall and furniture were a bit rough. Staff was helpful when the heater wasn’t working and the pan they provided didn’t work on the induction cooktop. The linens were clean and the bathroom was very nice, having been remodeled recently.

Partner

10/10

Exceptional

27 Nov 2025

Ashley

Staff great room was alright clean wise I had to clean when we got there.

Friends_and_family Family

10/10

Exceptional

15 Nov 2025

STEVEN

Friendly staff, room condition is average for the price.

Self

8/10

Excellent

13 Nov 2025

STEVEN

Carpet in my room is stained in several places, same with the cushions on the chairs.

Furniture is mostly decent, some badly in need of updating.

TV control was nonfunctional.

Self

10/10

Exceptional

02 Nov 2025

George

Clean quiet room onsite resturant was awesome but busy so it fills the parking up in the morning

Leisure Family

2/10

Poor

16 Oct 2025

Ryan

My fiance and stayed here for a couple days. She was having that time of the month and had an accident in the bed sheets.
The manager then kept my 100.00 deposit and told me if i stayed there anymore it would be a 150.00 deposit moving forward. I would never stay there again.
I was also moved to a room i didnt pay for (handicapped room) this place needs help with management

10/10

Exceptional

12 Oct 2025

Hope

Room was clean and spacious, smelled great, beds and linens were very comfortable. Great value!

Friends_and_family Friends

6/10

Pleasant

10 Oct 2025

Vicki

This place isn't as pictured. It's pretty shabby, no dishes in the kitchen and the bathroom sink is separate from the shower and toilet. The patio was dirty with no furniture, so we didn't sit outside. There is a pool, but not inviting. The best part was the location near the Flamingo resort and Montgomery Village. We won't be returning here.

Friends_and_family Friends

2/10

Poor

07 Oct 2025

Shawn

Don’t Stay here !!! The guy behind the is rude , Charger me over what was quote to me on this sight…. Plus Never got back the Deposit!!! Awful to do this the a Senior Citizen!!! STAY Away from This Place

Leisure Self

6/10

Pleasant

03 Oct 2025

Joanne

GOOD.PARKING

2/10

Poor

30 Sep 2025

Christopher

terrible drugs everywhere

6/10

Pleasant

25 Sep 2025

Lucy

The hotel was in a good location close to stores and services and there was a very good cafe on site, though it was not operated by the hotel. My room, however, was in a terrible location with my window opposite a maintenance closet, that made it so dark I had to turn on lamps during the day. The guy in the office was less than friendly and I was given no info regarding the maid service, of which there was none during the 4 days of my stay. Nor was there any written info in the room.

Friends_and_family Family

10/10

Exceptional

11 Sep 2025

Anthony

Happy with stay

Business Self

10/10

Exceptional

11 Sep 2025

Anthony

Happy with stay

Business Self

8/10

Excellent

08 Sep 2025

Thomas

We stayed three nights. Our room was never cleaned while we were there. I asked the office manager why the room was not cleaned, after we placed the please clean card on the outside door, and I was told the maid called in sick! We had to go to the laundry room to get clean towels.

The location is great, the staff is friendly, if the could provide better service things would be great.

4/10

Poor

26 Aug 2025

Tricia

There was hardly any towels & toilet paper, only one coffee, the front desk couldn’t get the payment and deposit right. They knocked on our door wondering if they gave us the wrong room. Later they called us again about our card and made me go to the front desk, only to witness they were wrong again. We will never stay there again. I can’t believe it was $173 per night for a dive. We’ve spent less for nice hotels

Leisure Partner

8/10

Excellent

25 Aug 2025

Crystal

Convenient location

Conveniently located near downtown Santa Rosa. IHOP, Safeway, and a gas station are within walking distance. Room was comfortable enough for a one night stay.

Friends_and_family Friends

10/10

Exceptional

18 Aug 2025

michelle

The beds are comfy! Whoever posted that it’s not clean, they have updated the rooms and it was spotless!

Leisure Family

2/10

Poor

16 Aug 2025

Glenn

Did i mention that this place is Dirty? They say a picture is worth 1000 words ,so here is 8 picutres/ reasons to stay away from this place.

Leisure Family

6/10

Pleasant

01 Aug 2025

Dawn

Short stay

The stay was great for my purposes, room was clean and comfortable. The grounds were dated if you are coming for a resort vibe it’s not here. The vending machines are not stocked, cute little coffee shop on site open 8am to 1:30 pm. If you want to use the kitchenette there is a fee for dishes pots etc available from front office. Office staff helpful easy check in. I will use again as I just need something clean and safe in the area.

Self

10/10

Exceptional

31 Jul 2025

Andrea

Good location, easy check in, huge room

Leisure Self

4/10

Poor

24 Jul 2025

Megan

No air conditioning in the bedroom of the family suite. The AC in the main room didn't cool down that room for several hours. No towel racks in bathroom. No screen on one of the windows. Beds were comfortable. They did provide a fan for the room with no AC. We were lucky. They said they only had 3 fans for the property.

Leisure Partner

10/10

Exceptional

22 Jul 2025

Sandra

Much larger room than I expected. Great beds

Leisure Family

8/10

Excellent

18 Jul 2025

Giovani

Clearly an older facility but updated. Staff was nice and a excellent restaurant was near for breakfast. I will stay there again.

Business_and_leisure Family

8/10

Excellent

05 Jul 2025

Janice

Nice room with microwave & refrigerator. Very convenient location.

Business_and_leisure Self

8/10

Excellent

02 Jul 2025

Karen

Clean and quiet. Bed could be more comfy for my back but otherwise nice room. Spacious and amenities were great

Leisure Partner

6/10

Pleasant

29 Jun 2025

Holly

The good: the lady at the desk was nice and helpful. There was a pool (always a bonus for my kid). The money was right.

The bad: Both sinks were plugged up, one enough it only worked if you ran the disposal and even then it had a hard time draining and the bathroom sink took a while to drain. They provided a stovetop but nothing to cook in.

Overall, the price made up for these inconveniences. It was an okay stay.

Leisure Family

2/10

Poor

27 Jun 2025

TAJRASHAWN

Modified was an option, you can only change dates was the only button lit up, and cancel reservations was greyed out! So when I push the button to change my dates because I accidentally put the wrong date, the website told me to contact the property to change the the reservation date! Then I contact the property and they tell me they can't change it even though the website said they can is just up to them, so basically I was robbed for $134 and never got to stay in my room because I didn't need it for Thursday I needed it for Friday, then tried to pressure me to make more reservations and spend another $134 instead of accommodating the date and changing it for me. Just go against my 14th amendment right never got a signature to even take the money out it was an option to pay at the property I never was given that option.

8/10

Excellent

23 Jun 2025

Sarah

The staff were super friendly and we were comfortable here, and would even consider staying again. It is very good for the price. I think the only things I complained about were the weirdly build shower and the tv not working very well. Other than that it was a clean, quiet hotel!

Leisure Partner

10/10

Exceptional

21 Jun 2025

Angelica

Very comfortable and I love how it was a mini suite wish I would of stayed longer

Friends_and_family Family

10/10

Exceptional

14 Jun 2025

Lorraine

Worked for us

Room was fine for our needs. The little kitchenette was a nice bonus, but we didn’t have any cooking utensils or silverware to be able to use it. The chairs were old and stained.

Partner

8/10

Excellent

05 Jun 2025

Iker

Room was decent, and the night was quiet. Would recommend for a night.

Leisure

10/10

Exceptional

03 Jun 2025

karen

Very nice

The room was very clean. We had a small kitchenette and a balcony. The pool was sparkling clean and the staff was friendly and helpful.

Friends_and_family Family

8/10

Excellent

01 Jun 2025

Orlando

Gem

I had a good stay, nice pool. I will stay here again. The only issue was the tv remote control. Couldn't change channels

Friends_and_family Friends

8/10

Excellent

29 May 2025

Karen

The building has been well maintained, but the furnishings are quite dated. Overall, it was clean, quiet, convenient to shopping and dining, and affordable. They had a water pipe break while I was staying there, but they were on it immediately and had the water restored very quickly. The people were extremely nice and accommodating.

Business Partner

10/10

Exceptional

27 May 2025

Sevuloni u

It’s ok but some of the rooms still need improvement

Leisure Family_with_children

2/10

Poor

19 May 2025

Holly

Stay Away- t

Hi, this appears very different from the photos and looks like a long term stay with tenants. The photos are selective and do not show the staining on carpets or the tired room. We elected to not stay after seeing the room and pursued a refund. The hotel declined.

Partner

6/10

Pleasant

18 May 2025

Kassy

it was good, just a little bit dirty and nosy at night and also the room had a unpleasant smell

Leisure Family

10/10

Exceptional

18 May 2025

charlotte

My sister and I stayed just one night. Both of us were impressed by the attention to cleaniness. When I checked in I was told the room was upstairs but I requested downstairs because of my age and ability and was accommodated. I don't know if that was the right choice because the people above us never slept and seemed like they were \"square dancing\" the whole time!!
I would love to stay again minus the upstairs neighbors, lol.

Leisure Family

8/10

Excellent

18 May 2025

George

Looked recently remodeled. Decent beds nice space small kitchen was nice and decent. Awesome space l.. Definitely recommend. Nice shower only issue woundt stay shut. But well good experience!

Leisure Partner

8/10

Excellent

13 May 2025

Michael

Old motel on the outside but clean renovated rooms inside. Staff friendly and helpful. Attached restaurant only open for breakfast / lunch. Doors are noisy when opening and closing. Our room was in a breeze-way that amplified outside noises. Upstairs was moving furniture around for awhile but all in all a quiet night.

Business Partner

8/10

Excellent

24 Apr 2025

Victor

Great place to stay, 2nd bedroom had no heat or AC

The young lady that checked us in was awesome, she answered and helped us with our TVs that we could not figure out to work them. She came up with towels and helped us with a SMILE! Hotel was in great location and seemed like out two bed room was updated not too long ago. Kitchen could use an updated table and chair as it is well used and dated . Overall this is a good option,

The negative: the second bedroom did not have heat or AC, so we were cold at night. King BED
First Bedroom(main room) the listing states the two beds are queens, but they are full size bed, so if your planning two people in bed it might be tight.

There is a restaurant on site(not included in fee) which we tried and the service was great and so was the food.

Plenty of parking in the back too .

Friends_and_family Family

8/10

Excellent

20 Apr 2025

Sharon

The room was comfortable and the kitchen area very convenient.
Showers were just luke warm

10/10

Exceptional

14 Apr 2025

vivita

Great place, comfortable beds clean and location was fitting.

Friends_and_family Family

6/10

Pleasant

03 Mar 2025

joshua

Had a plumbing issue the first night and had to move rooms. Tried to tell us not to put TP in the toilet.

Friends_and_family Family

2/10

Poor

16 Feb 2025

Verified traveler

Very dirty. Old furniture, chairs dirty and stained had to put towel down to sit on chair. Walls had holes and scuff marks. Fans in bathroom full of dirt Barley worked. Shower leaked on bathroom floor. Water just hot enough to shower. A shame they charge you to stay.

Friends_and_family Family

10/10

Exceptional

13 Feb 2025

Apisai

Clean and the staff are great.

Business_and_leisure

4/10

Poor

27 Jan 2025

Nan

Tina from the office was friendly and helpful. The bed mattress was comfortable. The room was noisy from outside traffic and interior appliances ie heat/air conditioner, refrigerator.

Partner

8/10

Excellent

20 Jan 2025

John

Not bad but a bit dirty.

Our family went on a quick weekend trip, booked two nights here for reasonable price; it was obviously recently renovated so it should have been nice and clean however, the walls were filthy with feet prints and such. Also the chairs were banged up and the cloth was totally disgustingly dirty. The beds were very comfortable though and the lady was super nice so I hate to complain, just being honest though!

Friends_and_family Family

10/10

Exceptional

20 Jan 2025

Mark

In a great area of S.F. and a ‘gem in disguise’. Looks like an old motel that has been well maintained, but when in the room, you feel like you are at a new Hilton. Great value, nice staff, and very quiet. There is shopping and great restaurants nearby, and in a very safe area as well. Great for families or mature adults who just want a nice room and a place to leave a nice vehicle without worry. Will stay here again!

Business_and_leisure Self

4/10

Poor

02 Jan 2025

Verified traveler

room not family safe.

The room was not very clean, I wiped the furniture and it had a lot of dust. The Microwave was a fire hazard, as it was full of rust and sparked when you turn it on. The mini fridge gets turned off between guest and that caused condensation and mold. I told the clerk and his response was \"oh I'm sorry\"

Friends_and_family Family

8/10

Excellent

28 Dec 2024

Verified traveler

50/50, does the job

Mixed bag: Bed was very clean and very comfortable.
The 2-room, 3 bed option is very spacious.
The overall condition is so bad. Floors and furniture terrible and stained, bathroom appears recently updated, though, and it's nice. Back slider door didn't lock and was easy to access from outside. There was not a single towel stocked. Staff was attentive and quick to remedy. Cafe downstairs, $20 for 2 lattes.
The location was perfect for getting over hwy 12 to the east. The hotel itself is very close to a lot of great shopping.

Friends_and_family Family

2/10

Poor

26 Oct 2024

Seanna

AVOID THIS PLACE!!!! We checked in and immediately checked out as soon as we saw the room. This place is absolutely disgusting from stains on the bedding to stains all over the floors and chairs. This place is so nasty I didn’t even want to put my things down. Don’t waste your time with this place.

Leisure Partner

6/10

Pleasant

19 Oct 2024

Brent

Value stay with room for improvement.

The price was in line with expectations of the property. There were dated aspects of it for sure that needed to be addressed. The sliding door to the bathroom was terrible. Didn’t even cover the total opening. Silly. Was put in a room I didn’t request and was no communication when checking in. Overall, value stay but ensure your expectations are aligned.

Friends_and_family Family

10/10

Exceptional

17 Oct 2024

Jason

Clean

Leisure Family

10/10

Exceptional

17 Oct 2024

Jason

Nice