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City Stay West

Lesotho Lesotho , Lesotho
maseru, Moshoeshoe Rd
Show on Google | Map

8.8 Excellent 28 Reviews
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City Stay West


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Book your stay at City Stay West - You can pay with crypto or card

Hotel details

Useful information about City Stay West before you book


With a stay at City Stay West in Maseru, you'll be within a 10-minute walk of Limkokwing University of Creative Technology and Parliament Building. This bed & breakfast is 0.6 mi (1 km) from Makoanyane Square and 0.7 mi (1.1 km) from Maseru Central Park.

Make yourself at home in one of the 10 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include desks and microwaves, and housekeeping is provided daily.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Entertainment
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed

Important information

  • Special Instructions
    The front desk is open during the following times:
    • Sunday - Thursday: 6:00 AM - 11:00 PM
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately LSL 120 for adults and LSL 80 for children
    • Airport shuttle fee: LSL 150 per person (one-way)
    • Airport shuttle fee per child: LSL 100 (one-way), (from 5 to 12 years old)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Limkokwing University of Creative Technology 0.6 km / 0.3 mi
Parliament Building 0.6 km / 0.4 mi
UNESCO Library 1.1 km / 0.7 mi
Makoanyane Square 1.1 km / 0.7 mi
Royal Palace 1.2 km / 0.8 mi
Lesotho State Library 1.3 km / 0.8 mi
Sefika sa Moshoeshoe Park 1.3 km / 0.8 mi
Maluti Mountains 1.4 km / 0.9 mi
State House 1.5 km / 0.9 mi
Maseru Central Park 1.5 km / 0.9 mi
Roman Catholic Cathedral of Our Lady of Victories 1.5 km / 1 mi
Mokorotlo 1.5 km / 1 mi
Queen Elizabeth II Hospital 1.8 km / 1.1 mi
Tradorrette Shopping Complex 1.8 km / 1.1 mi
Sefika Shopping Centre 1.8 km / 1.1 mi

Facilities

Hotel
Upon availability

Room options

No room details available for this hotel.

Guest reviews

What other guests saying about City Stay West

8.8
Excellent
28 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.8 /10
Amenities
8.4 /10
16 reviews shown
10/10
Exceptional
06 Apr 2026
irakli
This hotel is the best place to stay not just in Maseru but probably in entire Lethoso!

I was to thank the manager and the emoloyee who offered me a complimentary room upgrade. The place gave me a feeling of a 5 star hotel. I really loved my stay here.
10/10
Exceptional
21 Dec 2025
Nadjarathou
Very good!
Self
8/10
Excellent
10 Dec 2025
Teresa
The room was clean and spacious however the fridge was noisy and there were some other noise happening behind the wall that kept waking me.
Leisure Self
8/10
Excellent
07 Dec 2025
Vinay
The staff were friendly. Unfortunately, they struggled to find a way to provide lunch -it took about three hours to find a solution, so guests should arrive with their own food as a back up option to avoid going hungry.
Leisure Self
10/10
Exceptional
03 Nov 2025
Bryan
The staff were nothing short of amazing. Always available to help and accommodate us, and make sure our visit was comfortable. Highly recommend it.
Business_and_leisure
10/10
Exceptional
31 Oct 2025
Marcos
Great
Self
10/10
Exceptional
23 Oct 2025
Sipiwo

Visit the Mountain Kingdom of Lesotho.

The room was neat and comfortable. The staff from receptionist and everyone else were very friendly and helpful. We visited different places for shopping and some dining around the city. We never felt unsafe at anytime. We traveled to different areas .
Partner
10/10
Exceptional
18 Jul 2025
Daniel
Nice and peaceful
Self
8/10
Excellent
16 Jul 2025
Daniel
Nice and clean
Business_and_leisure Self
10/10
Exceptional
22 Dec 2024
RATLOU, Godiramang
A lovely hidden treasure, but they need to fix the passage leading to the place.
Business_and_leisure Self
10/10
Exceptional
12 Oct 2024
ACHIAW KWASI
Excellent facilities
Leisure
6/10
Pleasant
18 Sep 2024
Chris
The hotel was clean and the staff was very nice. Not a great location. But in Maseru, is there such a thing as a good location?
Self
8/10
Excellent
05 Dec 2020
Pelo
It’s quite but they seem never to get the internet working I was down for the whole week I spent there
Business Self
2/10
Poor
17 Nov 2020
Peter
I booked bed and breakfast and when I got there they said it is not included after showing them the booking they said I checked in late and I must have ordered the breakfast but they will get it for the next day. The next day they just said I don't have breakfast so I did not get.
Liars
Business
10/10
Exceptional
30 Dec 2019
Verified traveler

Perfect stay

It was perfect. Safe and friendly environment.
Partner
10/10
Exceptional
27 Dec 2019
wanda

Economical convenient relaxing

Wonderful staff good location nice and quiet staff are always ready to see to your needs
Self


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Perfectly situated alongside the Caledon River in the centre of Maseru, Lesotho's capital city, this luxurious property offers stunning views of lush forests and the sparkling tranquillity of the swimming pool, which wraps around the outdoor entertainment area and thatched pool bar. This hotel, particularly designed for business travellers, boasts 105 air-conditioned rooms decorated in warm colours and fitted with excellent amenities.

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This charming hotel is located in Maseru. Perched on a hillside setting, the hotel lies within easy access of the main attractions that the area has to offer.

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