Jaime
Staff is incredible. Hotel is pristine. Food excellent.
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Chalet Ivy Jozenkei
Hokkaido · Japan
3-231, Higashi, Jozankei Onsen, Minami-kuView location
9.8/10Excellent105 Reviews
Cleanliness10.0/10 10.0
Service10.0/10 10.0
Comfort9.6/10 9.6
Condition9.8/10 9.8
Amenities10.0/10 10.0
See all ratingsPhotos are not available for this hotel yet.
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Chalet Ivy Jozenkei
With a stay at Chalet Ivy Jozankei in Sapporo (Jozankei), you'll be within a 10-minute walk of Jozankei Hot Spring and Jozankei Shrine. This spa ryokan is 16 mi (25.7 km) from Odori Park and 12.4 mi (19.9 km) from Makomanai Sekisui Heim Ice Arena.
Make yourself at home in one of the 26 air-conditioned rooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, spring water baths, and complimentary toiletries.
Conveniences include safes and complimentary bottled water, as well as phones with free international calls. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Spa
Gym
Entertainment
Smoking areas
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
8:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Guests will receive an email with special check-in instructions
Unicode Support false
LGBTQIA+ friendly
Guest will receive an email before arrival 2 weeks
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Cashless payment methods are available for all transactions.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
This property doesn't offer after-hours check-in. Guests will receive an email within 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Thai
Korean
Chinese (Cantonese)
Japanese
English
Chinese (Mandarin)
Nearby attractions
Jozankei Shrine
0.3 km / 0.2 mi
Jozankei Hot Spring
0.6 km / 0.4 mi
Jozankei Futami Park
0.6 km / 0.4 mi
Shikotsu-Toya National Park
2.2 km / 1.4 mi
Jozankei Dam
6 km / 3.7 mi
Toyohira Gorge
7.5 km / 4.7 mi
Hōheikyō Dam
7.6 km / 4.7 mi
Fu's Snow Area
12.1 km / 7.5 mi
Toyoha Mine
13.8 km / 8.6 mi
Ishiyama Shrine
15 km / 9.3 mi
Makonai Park
17.3 km / 10.7 mi
Sapporo Art Park
18.1 km / 11.3 mi
Sapporo Salmon Museum
19 km / 11.8 mi
Nakayama Pass
19.1 km / 11.8 mi
Road Station Boyonakayama
19.2 km / 11.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 26
- hotel
- Wheelchair-accessible
- Car park
- Wi-fi
- Lift access
- Garden
- Newspapers
- Sauna
- Spa treatments
- Breakfast
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE DELUXE TWO BEDSSUITE • DELUXE TWO BEDSSUI.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChalet Ivy Jozenkei
SUITE DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PREMIUM WITH VIEWSSUITE • PREMIUM WITH VIEWSSUI.PI-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChalet Ivy Jozenkei
SUITE PREMIUM WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.PI-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDSSUITE • TWO BEDSSUI.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChalet Ivy Jozenkei
SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXESUITE • DELUXESUI.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChalet Ivy Jozenkei
SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXE RIVER VIEWSUITE • DELUXE RIVER VIEWSUI.DX-RV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChalet Ivy Jozenkei
SUITE DELUXE RIVER VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-RV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PREMIUM TWO BEDROOMSSUITE • PREMIUM TWO BEDROOMSSUI.B2-PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChalet Ivy Jozenkei
SUITE PREMIUM TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2-PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChalet Ivy Jozenkei
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PREMIUM KING BEDSUITE • PREMIUM KING BEDSUI.KG-PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChalet Ivy Jozenkei
SUITE PREMIUM KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE RIVER VIEWSUITE • RIVER VIEWSUI.RV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChalet Ivy Jozenkei
SUITE RIVER VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.RV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Chalet Ivy Jozenkei
46
reviews shown
Adele j
Really relaxing stay! Beautiful property and the staff is great!
WEI LUN
The room is clean and both dinner and breakfast were super good and tasty.
Juan
Very friendly staff, nice food, clean room! we got everything we needed from the hotel!
Yuet Teng
Top notch! Will return. Amazing room, amazing service.
JIARAN
Have been to many onsen property and this is top tier in Hokkaido.
Ka Yee
We loved our stay here and will definitely consider coming back if we return to Hokkaido!!
Michael
The staff was very attentive and thoughtful. The spa was incredible, I had the best massage I’ve ever experienced. The grounds were beautiful, the facility is clean, gorgeous and well designed. The onsen was great too.
Timothy
This is a 5 star property, optimized for western visitors. The dinner is Michelin star worthy. All of the ingredients are fresh and mostly local. It’s amazing.
Darrel
Amazing.property and staff. Not westernized, so either ask for.a.western breakfast, or get the traditional japonese.
Our.corner.room.has a spa hot spring feed tub! A M A Z I N G!
Its a little.drive from Sapporro, so.plan.a typical.chalet.on the riverside stay, or aboit $100 taxi to the big city. Great food, and the local town has a couple unique restaurants and coffee.shops.
Japan.at its original finest! If tour seeing this.part.of Japan, I recommemd a stay here - we were 3 days, and with the SPA treatment, simply cant stop celebrating the choice
Our.corner.room.has a spa hot spring feed tub! A M A Z I N G!
Its a little.drive from Sapporro, so.plan.a typical.chalet.on the riverside stay, or aboit $100 taxi to the big city. Great food, and the local town has a couple unique restaurants and coffee.shops.
Japan.at its original finest! If tour seeing this.part.of Japan, I recommemd a stay here - we were 3 days, and with the SPA treatment, simply cant stop celebrating the choice
Denny
Very luxurious property with excellent staff! Special thanks to Peach for providing excellent concierge service
Jia Yi
Chalet Ivy Jozankei went above and beyond our expectations. The deluxe room was spacious and clean. We enjoyed every details they had in the room, common area and restaurant.
The staff were all super friendly and nice. We will definitely recommend Chalet Ivy to all of our friends and family. The dinner and breakfast meals were amazing. We had such an incredible time here that We didn’t want to leave!
The staff were all super friendly and nice. We will definitely recommend Chalet Ivy to all of our friends and family. The dinner and breakfast meals were amazing. We had such an incredible time here that We didn’t want to leave!
Weihua
Great hotel, service ,food, onset, …,everything perfect
Kin Yung Virginia
The staff is very good service. The hotel very clean and offer many compliments drink and food but unfortunately the food taste can improve
Ha Eun
Amazing ryokan. Everything was top notch, from the meals to the warm hospitality of the staff members. I can’t find anything remotely wrong with our stay and highly recommend Chalet Ivy to anyone looking for a relaxing, comfortable stay at one of the best ryokans in Japan.
Many, many thanks to all the staff who made our stay special, and especially to Mayumi!
(Visited with family members in early August.)
Many, many thanks to all the staff who made our stay special, and especially to Mayumi!
(Visited with family members in early August.)
Naomi
Friendly staff, nice spacious room with gorgeous view, private Onsen bath inside the room, 24hour lounge with local snacks and beverage.
They made a special arrangement at dinner for my father’s birthday. It was really heartwarming. Thank you so much! I would like to return here in winter next time!
They made a special arrangement at dinner for my father’s birthday. It was really heartwarming. Thank you so much! I would like to return here in winter next time!
may
Nice hotel.
gopi bhagu
Beautiful views in winter. Imagine enjoying the river views from the in-room onsen. Food was farm to table and simply top notch. Staff was attentive and special call out to Yuki- he was the best.
Beatrice
This hotel is fabulous!
Xingrong
Excellent services and food. The room and in-room Onsen are just superb! And most of staff speak great English and even Chinese.
Michelle
The staff are polite and very friendly. The service is excellent. Staff can speak English, and we can communicate easily. Room is clean and comfortable, breakfast and dinner are very good. Definitely a luxury hotel for us to stay in and enjoy our trip.
Victor
Best hotel
cynthia
Super clean !staff are all trained and speaks well English! What a good experience! Amenities are excellent and excellent hospitality
Verified traveler
Beautiful rooms. Highly attentive surface. Clean and modern gym.
Only gripe is that they should connect guest to better options to get to airport vs. providing the local bus schedule. Proactively offer to connect to taxis and car service.
Only gripe is that they should connect guest to better options to get to airport vs. providing the local bus schedule. Proactively offer to connect to taxis and car service.
YUKO
温泉も部屋風呂も楽しめて、スタッフの対応も良くて満足です。
Hyunji
포함되어있는 저녁 아침 모두 맛있고 조용하게 쉼에 좋습니다
KATSUHITO
スタッフ一同、非常に親切に対応いただきました。日程の都合上、いろいろご無理をお願いいたしましたが快くご対応いただき、楽しい旅行となりました。
Bingcheng
各方面都是满分
EUNBUM
음식이 너무 맛있어요
Ching Yee Elaine
客房和服務不錯，但提議可以在房間入口擺一張凳仔方便換鞋用
Man Chon
一切都非常好
kei
外観内観ともにとてもきれいな施設で、くまなくきれいに掃除されていました。
スタッフの皆さんの丁寧な対応も、リラックスできる空間も、美味しく工夫された食事もまた泊まりたいと思える最高のものでした。
スタッフの皆さんの丁寧な対応も、リラックスできる空間も、美味しく工夫された食事もまた泊まりたいと思える最高のものでした。
JUNGWHOA
최고의 여행
최고의 가족여행이었습니다
다음에도 가려고 합니다
다음에도 가려고 합니다
YOSHIO
部屋のお風呂、夜の食事はとても満足でした
Michiyo
スタッフの方々の対応もとても良くて、尚且つ迅速な対応までして頂き、大変満足しています。お食事も美味しいし器もどれも素敵でした。
Dong suk
A five star onsen resort.
A true gem in Jozankei. It’s a very well maintained onsen. The staffs are super polite and food was amazing.
Yuna
スタッフの方の間合いや心遣い、空間や食材全てが心地よく最高で、心も身体も癒されて満たされました！！
Fam
最高でした。
Wing tung
非常滿意！酒店很多地方都是落地大玻璃，可以很清楚看到大自然的景色。酒店很舒服、很乾淨、也很美。服務人員很有禮貌、也很有善、英文也很好。
tomohiro
文句なし
温泉もマッサージも清潔さも食事も100点でした。お酒も美味しかった。
WON HEE
가격대비 프라이빗함과 아름다운뷰외에는 큰장점없어요.
몇년안된 새건물에 친절및 청결도는 최고였어요.
아쉬운부분은 1일2식 포함인데 분위기나 서비스는 훌륭했지만 음식의맛과 질이 떨어져요.
자동차없이는 근처 산책나가기도 어렵고 호텔내 대욕장도 규모가 작고 딱히 할게없는게 단점이에요.
스파 마사지사가 한명인데 가격은 괜찮지만 기술이평범해요.
객실이 26개라 프라이빗해서 온천하며 휴식을 취하기엔 좋은곳이지만 비싼가격대비 재방문은 안할듯합니다. 온천가려면 전통료칸을 더 추천합니다.
아쉬운부분은 1일2식 포함인데 분위기나 서비스는 훌륭했지만 음식의맛과 질이 떨어져요.
자동차없이는 근처 산책나가기도 어렵고 호텔내 대욕장도 규모가 작고 딱히 할게없는게 단점이에요.
스파 마사지사가 한명인데 가격은 괜찮지만 기술이평범해요.
객실이 26개라 프라이빗해서 온천하며 휴식을 취하기엔 좋은곳이지만 비싼가격대비 재방문은 안할듯합니다. 온천가려면 전통료칸을 더 추천합니다.
Hongeun
친절한 직원들
맛있는 음식
깨끗하고 조용한 숙박시설
とても たのしかったです。
맛있는 음식
깨끗하고 조용한 숙박시설
とても たのしかったです。
Lok Chi
Excellent service! Highly recommend to the family with kids. Walking distance to a post office, temple and soba restaurant. Absolutely will come back again!
??
ラウンジが充実していてビックリしました。また利用したいと思います。
Verified traveler
すべてが非常に快適でした
マッキー
すごく対応良かったです
Location & surroundings
Chalet Ivy Jozenkei
3-231, Higashi, Jozankei Onsen, Minami-ku, Hokkaido, Japan
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