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Jozankei Tsuruga Resort Spa Mori no Uta

Hokkaido · Japan

Jozankei Onsen Higashi 3-192, Minami-ku, Jozankei, 3-192View location

9.2/10Excellent373 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.2/109.2
Location8.6/108.6
Neighborhood8.2/108.2
Amenities9.0/109.0
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Jozankei Tsuruga Resort Spa Mori no Uta

Ideally located in the prime touristic area of Jozankei, Jozankei Tsuruga Resort Spa Mori no Uta promises a relaxing and wonderful visit. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers.

Service-minded staff will welcome and guide you at the Jozankei Tsuruga Resort Spa Mori no Uta.

Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning.

Access to the hotel's sauna, hot spring bath, spa, massage, garden will further enhance your satisfying stay. Jozankei Tsuruga Resort Spa Mori no Uta is an excellent choice from which to explore Sapporo or to simply relax and rejuvenate.

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With a stay at Jozankei Tsuruga Resort Spa MORI no UTA in Sapporo, you'll be 0.2 mi (0.3 km) from Jozankei Hot Spring and 12.3 mi (19.8 km) from Makomanai Sekisui Heim Ice Arena.

This spa hotel is 12.6 mi (20.3 km) from Kokusai Ski Resort and 15.5 mi (24.9 km) from Mount Moiwa. Make yourself at home in one of the 54 guestrooms featuring refrigerators and LCD televisions.

Digital programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Spa
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 7:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Car recommended Unicode Support false Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • A car is recommended for transportation to and from this property.
    • Guests with tattoos are not able to use the onsite public bathing facilities.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Guests traveling with a service animal must contact the property prior to arrival.
  • Minimal age
    18
  • Spoken Language

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Jozankei Hot Spring 0.3 km / 0.2 mi
Jozankei Shrine 0.5 km / 0.3 mi
Jozankei Futami Park 0.9 km / 0.6 mi
Shikotsu-Toya National Park 2.2 km / 1.4 mi
Sapporo Pirka Kotan 5 km / 3.1 mi
Mt. Sapporo Traverse Hike 5.2 km / 3.2 mi
Jozankei Dam 6 km / 3.7 mi
Toyohira Gorge 7.7 km / 4.8 mi
Hōheikyō Dam 7.8 km / 4.9 mi
Fu's Snow Area 12 km / 7.5 mi
Toyoha Mine 13.7 km / 8.5 mi
Ishiyama Shrine 14.9 km / 9.3 mi
Ishiyama Green Space 15.5 km / 9.6 mi
Makonai Park 17.2 km / 10.7 mi
Sapporo Art Park 18.1 km / 11.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 54
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Valet parkingExtra charge
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
Show 27 more facilities & services
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Fireplace
  • Hotel safe
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Luggage room
  • Library
  • Bar
  • Restaurant: 1
  • Smoking areaExtra charge
  • Meeting room
  • SaunaExtra charge
  • Steam bathExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishment
  • CanoeingExtra charge
  • SkiingExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • HOUSE STANDARDHOUSE • STANDARDCTG.ST

    Photos are not available for this room type.

    Jozankei Tsuruga Resort Spa Mori no Uta

    HOUSE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM
    TWIN NON SMOKINGPhoto unavailable7 photos

    Jozankei Tsuruga Resort Spa Mori no Uta

    TWIN NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Room amenities

    • Housekeeping
    • Bathroom: 1
    • Hairdryer
    • TV
    • Fridge
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Safe
    • Pillow menu
    • DVD player
    • Toiletries
    • Desk
    • Slippers

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 5Room • CAPACITY 5ROO.C5

    Photos are not available for this room type.

    Jozankei Tsuruga Resort Spa Mori no Uta

    Room CAPACITY 5

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 5

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Jozankei Tsuruga Resort Spa Mori no Uta

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Jozankei Tsuruga Resort Spa Mori no Uta

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Jozankei Tsuruga Resort Spa Mori no Uta

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE TWO BEDSTWIN • DELUXE TWO BEDSTWN.2B-DX

    Photos are not available for this room type.

    Jozankei Tsuruga Resort Spa Mori no Uta

    TWIN DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 3Room • CAPACITY 3ROO.C3

    Photos are not available for this room type.

    Jozankei Tsuruga Resort Spa Mori no Uta

    Room CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Jozankei Tsuruga Resort Spa Mori no Uta

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOM NON SMOKINGTWIN • JAPANESE ROOM NON SMOKINGTWN.JE-NM

    Photos are not available for this room type.

    Jozankei Tsuruga Resort Spa Mori no Uta

    TWIN JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Jozankei Tsuruga Resort Spa Mori no Uta

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM-1

    Photos are not available for this room type.

    Jozankei Tsuruga Resort Spa Mori no Uta

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    Jozankei Tsuruga Resort Spa Mori no Uta

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Jozankei Tsuruga Resort Spa Mori no Uta

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin JAPANESE ROOM NON SMOKINGDouble or Twin • JAPANESE ROOM NON SMOKINGDBT.JE-NM

    Photos are not available for this room type.

    Jozankei Tsuruga Resort Spa Mori no Uta

    Double or Twin JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Jozankei Tsuruga Resort Spa Mori no Uta

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE NON SMOKINGRoom • DELUXE NON SMOKINGROO.DX-NM

    Photos are not available for this room type.

    Jozankei Tsuruga Resort Spa Mori no Uta

    Room DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Jozankei Tsuruga Resort Spa Mori no Uta

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Jozankei Tsuruga Resort Spa Mori no Uta

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Jozankei Tsuruga Resort Spa Mori no Uta

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE NON SMOKINGTWIN • DELUXE NON SMOKINGTWN.DX-NM

    Photos are not available for this room type.

    Jozankei Tsuruga Resort Spa Mori no Uta

    TWIN DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Jozankei Tsuruga Resort Spa Mori no Uta

9.2
Excellent
373 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.2 /10
Location
8.6 /10
Neighborhood
8.2 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
25 May 2026
Cynthia
Beautiful property, truly feels like you’ve been transported to a spa in the middle of the forest. The place smells nice and clean, lobby lounge area was outstanding especially with the lovely harpist and photo collections of different sceneries in Japan! The onsen experience was exquisite and buffet was extremely well done.
Self
10/10
Exceptional
19 Apr 2026
Patana
A good place to get away for quiet and peaceful environment
The room and onsen are nice and clean
Live guitar music makes my stay more memorable
8/10
Excellent
13 Feb 2026
Kok Pun
Nice place to stay but not impressed by the dinner and breakfast.
Leisure Family_with_children
6/10
Pleasant
20 Jan 2026
FRANSISCA
The reception lady spoke english very well & very polite. The property was a bit dated but very boutique. For AUD850 per night I would expect a better buffet. No crab and not much food. It was serene with live music at time. However I stayed in way better resort with this price.
Leisure Family
8/10
Excellent
25 Dec 2025
Kian Chong
Staff were very helpful. Food was above average.
Surrounding exceptionally quiet. Hotel was very well maintained even though its tired looking
Leisure Family
10/10
Exceptional
05 Feb 2025
Genhua
It is good. Goond buffet.
10/10
Exceptional
02 Oct 2024
Paul

Comfortable place.

Traditional style onsen hotel. Onsen is spacious.
Friends_and_family Family
10/10
Exceptional
13 Feb 2024
Lei
Very relaxin
Leisure Self
10/10
Exceptional
16 Dec 2023
Genesius

Enjoyed my stay

Lovely walks around Jozankei area.
Please book your pick up 5 days in advance (so no need to lug baggage in the snow)
Friends_and_family Family
10/10
Exceptional
16 Dec 2023
Chao
Great plave
10/10
Exceptional
18 Oct 2023
Donald

I wish it was closer

What a very nice place to stay. Onsen was large and very nice. Food was exceptional. Service was outstanding. Overall, a great place to stay in Jozankei
Friends_and_family Friends
10/10
Exceptional
18 Jun 2023
Keng Hoe
We stayed at the Tsuruga resort and Shikotsu and thought the brand should provide us with assurance that it will be a nice stay. We were not proven wrong. The environment was fantastic and the food was great (half board). However this is an older property and thus not as modern looking as the one at Shikotsu. I am sure to check out other Tsuruga resorts on the island.
Leisure Family_with_children
10/10
Exceptional
26 Feb 2020
ERI

Excellent value !!

It was an amazing stay at MorinoUta. We chose buffet at dinner but it was one of the best buffets ever. Atmosphere and facilities are also great. I definitely visit there again. This hotel was an excellent value for money.
Friends_and_family Family
10/10
Exceptional
13 May 2019
Aanikoannie
We love the buffet breakfast and dinner. The room is also very spacious and well appointed.
Leisure Partner
10/10
Exceptional
10 May 2019
Verified traveler
Very nice hotel with friendly staff. Buffet dinner is excellent.

You will need a car to get there given the location.
Leisure Friends
8/10
Excellent
28 Mar 2019
Verified traveler
コテージが専用露天風呂付きで静かだし最高だった。
Leisure Partner
10/10
Exceptional
16 Feb 2019
Byungho

Nice onsen hotel

I really enjoyed staying at this hotel.
Service: Mr. Takeyama at the front gate was really nice and came down to help us move the bag in the snow when we were coming in. Ms. Minoshima at the front desk was friendly, spoke good English, and was clear when we had any questions.
Food: The buffet restaurant was much better than I expected. My family also enjoyed different kinds of menu during the stay.
Onsen & Lobby: The outdoor onsen was an interesting experience, and recommend trying it. My child especially enjoyed the marshmallow time at the lobby.
Room: Deluxe Japanese & Western style Room was very clean with a good view. They also prepared a robe for each of my family with a different size.
Family
10/10
Exceptional
31 Jan 2019
jackie
all the staffs were really kind. I could enjoyed the stay.
Family_with_children
10/10
Exceptional
11 Jan 2019
P
Excellent buffet for both dinner and breakfast. Clean onsen facilities with both indoor and outdoor.
8/10
Excellent
25 Dec 2018
Verified traveler
Nice hot spring hotel for winter holiday.
Excellent food served.
10/10
Exceptional
22 Dec 2018
Verified traveler

Recommended

Very recommended! We are very pleased and happy we booked this hidden gem! A 2D1N is great! Will definitely come again!
Family
10/10
Exceptional
28 Nov 2018
Hao-Wei
The buffet breakfast and dinner are great. Hotel is right next to the public parking of lake
Family
8/10
Excellent
14 Oct 2018
mauy
Nice hotel with good variety of food. Seafood and dessert are excellent.
8/10
Excellent
15 Dec 2017
fiona

Good service

Didn’t know about the extra charge of taxes but overall was good experience.
10/10
Exceptional
01 Sep 2016
James Jian Jiun
The Buffet Dinner and Buffet Breakfast included in room rate were excellent, just lovely. Extensive selection, high quality, very tasty. A buffet to truly enjoy!
Family
10/10
Exceptional
23 Dec 2015
Verified traveler

Excellent stay

Excellent service and amenities.Was given a smoking room upon check in, but problem was solved immediately when I reached out to them. Am impressed with their service and attitude.
Family
10/10
Exceptional
03 Sep 2015
Koravee

Don't judge the book by it's cover!

To my surprise, despite looking like it was built in the 70s. Interior is very modern and up to date. There must've been a major renovations a short while ago. So many gimmicks hidden here and there.
But the biggest pros are dinner.
The dinner was fusion Japanese, although I was expecting authentic japanese cuisine, don't mind that...because EVERY DISH were excellent!
Also while dining, the deer decided to show up outside the dinner room windows.
Indoor Onsen was old but outdoor area was beautiful.
We can't see the gorge from our room and any public area in the hotel but that's ok.
The staff are great. They even vallet my car and had the car ready at the lobby door step when I checked out.
All and all I will definitely stay here again next time.
Partner
10/10
Exceptional
19 Jul 2015
Sandra

Beautiful Experience

Beautiful hotel interior with a cosy fireplace that charms you with marshmellows to warm your heart. Staff are great too. Tracked my iPad that was lost. Great choice for those who do not wish to stay in the city. It's about an hour away from Sapporo.
10/10
Exceptional
15 Jul 2015
Verified traveler

Fantastic stay

Very nice up scale Ibsen ryokan. Peaceful and tranquil
Partner
6/10
Pleasant
14 Feb 2015
Lau

A comfortable stay .

Hotel was fine but not great . I had higher expectations .
Partner
8/10
Excellent
04 Feb 2015
Verified traveler

Nice onsen. Good for travellers who drive.

It is quite a high class hotel and therefore attracted tour group, which was unfortunately noisy. For the elegant design of the hotel, should be more enjoyable to have a more relaxing and quiet atmosphere. The onsen was very nice and not too crowded, as there are rooms in this hotel with private onsen. Good for travellers who drive as transportation was not convenient, hotel shuttle do not stop at Sapporo, but at a train station 20 minutes away from it. Will choose a different hotel with direct shuttle connection.
Due to the tour group, our dinner time was assigned at the last slot, for buffet dinner, feeling that the refill of food was not well managed and some dishes like leftover.
Partner
6/10
Pleasant
02 Aug 2026
Li Hao
房間沒有浴缸,服務人員不會協助搬運行李,房間大,但沒有浴缸,有點可惜。
10/10
Exceptional
01 Aug 2026
KAORI
温泉が良かった
10/10
Exceptional
17 Jul 2026
????
部屋も食事もスパも良かったです
Partner
10/10
Exceptional
15 Jul 2026
junji
網走のホテルがとても良かったのでこちらを利用しました。大変満足しています。次回も同じチェーンのホテルを利用したいと思います。
Partner
10/10
Exceptional
20 Jun 2026
Hiroshi
エレベーターを降りて宿泊フロアに行くといきなり下駄箱に靴を入れて備え付けのスリッパを履いて部屋に向かうのは少し驚いたけどとても快適でした。
館内では館内着とスリッパで移動出来るのでそれも快適でした。
あと夕食、朝食のビュッフェも種類の多さとそれぞれの完成度に感服しました。
Family
10/10
Exceptional
09 May 2026
Yukari
とても雰囲気の良いホテルでした。何よりスタッフの対応が笑顔でとても素晴らしかったです
。
お部屋をアップグレードしてくれたので、広くマッサージチェアのついた綺麗なお部屋を満喫しました。

露天風呂、岩盤浴、ジャグジーもある温泉で、アメニティも豊富でとても良かったです。

ビュッフェの夕飯も朝食も、品数が多く、野菜などもとても新鮮で、次々と新鮮なお料理の補充がされ、デザートはロビーで販売されているケーキ、プリンまで提供されていて大変美味しかったです。オープンキッチンで調理されているステーキ、ピザなどもあり、そこで調理しているスタッフの方もとても親切で笑顔で気持ちよかったです。

チェックイン後、夕食後には、ロビーでハープの生演奏もありました。

ゴールデンウィークの合間だったからか、フロント、食事、お風呂で混雑のストレスもなく、全てにおいて快適な滞在になりました。

真駒内駅から予約制の無料シャトルバスも出ていて、帰りは利用する事ができました。

今後、定山渓に行く時には、また利用します。
Friends_and_family Family
6/10
Pleasant
16 Apr 2026
YANGJI
노후된건 어쩔수가 없어요. 깨끗한 관리와 맛있는 석식은 좋지만 재방문은 안할 것 같아요
10/10
Exceptional
11 Apr 2026
Yasue
雰囲気もよく、館内もとても綺麗。
料理も、美味しく大満足でした。
Family
10/10
Exceptional
12 Feb 2026
HUI CHEN
一級棒的服務品質
Friends_and_family Family
10/10
Exceptional
10 Feb 2026
mika
ビュッフェの種類が沢山ありすぎて全種類食べたい程どれも美味しかったです。
スタッフの方も丁寧に対応して頂き良かったです。定山渓に来た時はまたここに泊まりたいです。
Leisure Friends
10/10
Exceptional
24 Jan 2026
SHUNICHI
最高に良いの一言に尽きる。バスが予約取れなくてチェックアウト過ぎても、快適なロビーで時間まで待たせてくれるし暖炉もあるし感謝です。
Leisure Family
10/10
Exceptional
25 Dec 2025
jeongho
온천, 식사, 직원 등
Friends_and_family Family
10/10
Exceptional
14 Dec 2025
Ahin
아침식사는 아주 좋았어요
전체적으로 노후된 느낌
Friends_and_family Family
8/10
Excellent
07 Dec 2025
dong wook
깨끗한방이지만 너무 오래된느낌의방이였고 생각보다 온천 종류도 적어서 너무기대가컸던것같아요 하지만 식사는 아주좋았어요
Friends_and_family Family
10/10
Exceptional
20 Nov 2025
Sabrina
Das Cottage mit dem Private Onsen Bad war einfach traumhaft. Wir hatten auch ein eigenes Wifi und die Räumlichkeiten waren sehr ansprechend.

Das Personal war wirklich ausgesprochen freundlich, serviceorientiert, hilfsbereit und nahbar.

Das hat unseren Aufenthalt sehr angenehm gemacht und wir hatten eine sehr schöne Zeit im Resort.
Leisure Partner
10/10
Exceptional
02 Nov 2025
Ruey-Ling
早餐令人驚豔
Friends_and_family Friends
8/10
Excellent
03 Oct 2025
Shuji
問題なし
10/10
Exceptional
30 Aug 2025
JINMO

밸런스가 좋은 온천 호텔!

빠지는거 없이 밸런스가 훌륭한 온천 호텔!
장점:
1. 숙소 사이즈가 다른 온천호텔보다 큽니다
2. 로비 분위기가 아담하고 특히 저녁 로비에서의
하프연주는 특별한 경험을 주었음
3. 특히, 석식 퀄리티가 대형 온천호텔 대비 훌륭함
복잡하지 않아서 더 좋았음
4. 온천 규모가 크지는 않지만 여유롭고 한가합니다

총평: 훗카이도 지역의 대형 온천호텔 대비 룸/식사 컨디선이 훌륭하며, 고급료칸 대비 가성비가 좋은
밸런스가 좋은 호텔입니다
Friends_and_family Family
10/10
Exceptional
21 Aug 2025
Hyunchul
친절하고 시설좋고 밥 맛있고..끝
10/10
Exceptional
13 Aug 2025
???
緑に囲まれた自然豊かな環境で、露天風呂は格別に気持ち良かったです。
岩盤浴も併設してあって気軽に利用できます。
札幌中心部からそれほど遠くないので、札幌観光でいろいろ周りたい方にはお勧めです。
食事もビュッフェで楽しいです。朝食ではタラコに筋子、マグロ、ズワイガニ、とろろ、イカ塩辛などなど、ご飯のお供がいっぱいで、ついついおかわりして食べ過ぎてしまいました。
もちろんデザートも豊富ですよ。
Leisure Partner
8/10
Excellent
09 Aug 2025
EIJI
料理が美味しかった
Leisure Family_with_children
10/10
Exceptional
27 Mar 2025
Seiko
夜ごはんも朝ごはんもとても美味しかったです。
Leisure Family
4/10
Poor
01 Mar 2025
SHUNJI
温泉も今ひとつ料理の品数はあっても、どれも今ひとつ美味しかったね!ってものが無い他の鶴雅と比べるからそう言う事になるのかなぁ?
自分はあんまり楽しく無かった
10/10
Exceptional
20 Jan 2025
Seonwoo
직원분들이 너무 친절하고 시설도 깔끔하며 온천도 너무 잘 이용했습니다. 식사도 굉장히 맛있었고 편안하게 힐링할 수 있었습니다.
Leisure Family
10/10
Exceptional
07 Dec 2024
chihping

满满高级感的住宿

房间看得出旧的痕迹,但是鹤雅就是鹤雅,到了门口就感觉到高级,车开进来,就有服务员追过来帮忙拿行李,进门后帮我们擦轮子,送行李到房间,来的是一个小女生,行李好重我都不好意思了,大厅不大,他们总会在大厅升起爐火,我们可以要来免费的棉花糖烤着吃,大厅还有免费的竖琴演奏,高级。。房间是两张120床加一个榻榻米区还有一张按摩椅,不大,但是刚好足够,楼下的温泉当然是重头戏,户外两池,一池有顶可以挡雪,一池是石头砌的,在雪地里赏雪赏景,身体泡在热热的泉水里,高级。。早晚餐都是自助餐,没有会席料理能选,小小遗憾,还好自助餐提供的食物,精美又多样,总之,这是一个很满意的温泉之旅。
Friends_and_family Family
8/10
Excellent
19 Nov 2024
Takayuki
料理もおいしく、お風呂もよかったです。
ただ部屋においてある焼き菓子が棚の中ではなくテーブルの上にあった方がよかったと思いました。
Leisure Family
8/10
Excellent
09 Nov 2024
Keisuke
料理や建物、お土産、装飾、全てがおしゃれだった。
Leisure Family
6/10
Pleasant
02 Nov 2024
Naomi
よい
10/10
Exceptional
30 Oct 2024
WAI WA

Wonderful

The environment and the decoration are excellent.
We have decent buffet in Mauri restaurant, how do you recommend to try the seafood scallop, pizza and the steak from Hokkaido.
The Onsen (hot spring) provide a relaxing environment, prefect temperature, clean and tidy place.
The room is not very big, but very user friendly. We stay in a Mix Japanese style room
Friends_and_family Family
10/10
Exceptional
28 Oct 2024
Yee Mei
員工態度專業,房間整齊舒適,餐廳食物高水平,享受溫泉及Spa設施,整體非常滿意。
充分表現環保♻️意念。
有機會到北海道時會再入住,並會極力推介給朋友。
Partner
10/10
Exceptional
20 Oct 2024
Elaine

一切都好

服務好好
Friends_and_family Family
8/10
Excellent
18 Oct 2024
Jesse
員工服務熱心,房間寬敞。大眾溫泉池乾淨又保溫良好!
Leisure Partner
6/10
Pleasant
21 Sep 2024
morimoto
お風呂の数が少ない
8/10
Excellent
25 Aug 2024
Hee soo
금연방을 신청했는데 객실에 담배 냄새가 베어 있었습니다. 다른방도 다 그런지 알 수 없지만ᆢ 부페식 식사는 훌륭했고 직원들도 친절했습니다.
Friends_and_family Family
8/10
Excellent
22 Aug 2024
Yasutaka
ゲートをくぐった途端に別世界に来た感覚になる。
Leisure Family
8/10
Excellent
17 Aug 2024
Chien-Hung

Comfortable

Very nice
Friends_and_family Family
10/10
Exceptional
06 Aug 2024
??
음식이 너무 좋앗어요
Leisure Partner
8/10
Excellent
27 Jul 2024
nammi
Enjoy the hotel
Leisure Family
10/10
Exceptional
06 Jul 2024
SAORI
スタッフの皆さん親切で丁寧な接客笑顔が感じ良いです。大浴場もキレイに清掃されています。食事もとても美味しくピザも自分好みで焼いてくれて熱々で食べられます。またぜひ行きたい場所です。
Leisure Family
10/10
Exceptional
28 Jun 2024
Chi Fai
Excellent experience
Leisure Partner
10/10
Exceptional
14 Jun 2024
suk kyu
고객 맟춤식의 서비스가
최고였습니다.
Leisure Partner
10/10
Exceptional
06 Jun 2024
nakagawa
高級感があり接客もとても丁寧にしてくださりました。
食事も美味しく種類が豊富で、お風呂も快適な環境でした。

焼きマシュマロやアメニティなども充実しており、特別な時間が過ごせました。
Leisure Family_with_children
8/10
Excellent
21 Feb 2024
Harry
地點方便
Leisure Family
10/10
Exceptional
30 Jan 2024
YUNJONG
Very good
10/10
Exceptional
05 Dec 2023
CHUL YONG

너무 좋아요!! 최고에요

이호텔은 가격값어치를 합니다!! 너무 좋았어요~무료셔틀버스 이용해서 갔는데..짐을 다 직접 실어주시고, 직접 내려주시고,로비까지 가져다 줍니다.그리고 온천 너무 깨끗하고 좋아서 아침 저녁으로 두번이나 했습니다.그리고 로비에서 시간이 한번씩 악기를 연주 해주시는데..그거 들으면서 로비쇼파에 앉아 밖을 보며 멍때리기 하면 완전 피로가 확 풀려요. 잊지 못할것 같아요
Friends_and_family Family
10/10
Exceptional
16 Nov 2023
Yuk Sang
good Customer Services
Leisure Family
10/10
Exceptional
06 Nov 2023
Verified traveler

Great food

Room is spacious though facilities in room is just up to standard. Other than the room all other facilities and decorations in hotel are all great, especially food in buffer dinner and breakfast. Excellent taste and presentation.
Partner
10/10
Exceptional
27 Oct 2023
Hsin Hsin

值得造訪的旅店

很棒的體驗,服務人員英文很好,溝通無礙
Friends_and_family Family
10/10
Exceptional
20 Oct 2023
Mika
静かで温かい雰囲気のリラックス出来るホテルでした
Leisure Family
10/10
Exceptional
08 Oct 2023
Terumi
食事もお部屋も良かったです。
サウナ、岩盤浴は朝もあったら良かったです。
10/10
Exceptional
09 Jul 2023
GRACE
The staffs are super helpful. Nice decor with relaxing spa. Great place to stay.
Leisure Family
10/10
Exceptional
01 Jun 2023
Jae-Kwang
Great overall
6/10
Pleasant
21 Jan 2023
Jouji

特になし

男性用に岩盤浴が欲しい。
Partner
10/10
Exceptional
05 Dec 2022
Tak Cheung
Very good place, the breakfast is very good. The staff is very nice!
Leisure Family
8/10
Excellent
29 Aug 2022
Verified traveler

レベルの高いホテルです

ロビーでのアトラクション、焼きマシュマロのサービスは良かったです。全体的にレベルが高いホテルですが、お値段もそれなりで、その前に泊まったホテルがお値段の割に素晴らしかったので満点ではありません。
Friends_and_family Family
10/10
Exceptional
24 Aug 2022
Takuya
父と息子親子3代での夏休み、温泉と美味しい食事に大満足でした。ありがとうございました。
Leisure Family_with_children
8/10
Excellent
22 Aug 2022
Tadashi
露天風呂風除室内側ドア音
Leisure Family
10/10
Exceptional
07 Aug 2022
Marina
スタッフの方のご対応も素晴らしかったですし、バイキングの料理は普通のバイキングではなく、コース料理のレベルでした。
Leisure Family_with_children
10/10
Exceptional
05 Jun 2022
MITSUO
気持ちいいホテルでした。
Leisure Family_with_children
10/10
Exceptional
22 Mar 2022
Maya
洋食中心のビュッフェが美味でした。
Leisure Family_with_children
10/10
Exceptional
13 Feb 2022
Kenichi
雰囲気が良く部屋も清潔だし、食事もビッフェスタイルだけどとても満足出来る物が並んでいてテンション上がりました。次も札幌に来たら1日はココで泊まりたいです。
Leisure Friends
6/10
Pleasant
10 Dec 2021
Adrian
Just average hotel in general, food ok but not amazing, room condition old/need maintenance but spacious, onsen not special either.
Expected much more for this kind of price tag.
Leisure Family_with_children
10/10
Exceptional
16 Oct 2021
Yuka
とても素晴らしい施設です。お風呂に岩盤浴もあり、ほとんどの時間入れます。お風呂にもタオルが置いてあるので、手ぶらで行けるのも魅力的。ラウンジではハープの演奏あり、夜は暖炉あり。10月はハロウィンのジャックオランタンに火が灯り、紅葉も楽しめました。スタッフの方も丁寧でホスピタリティ溢れています。また、ぜひ行きたいです!
Leisure Family
10/10
Exceptional
17 Aug 2021
KIYOKO

森林浴でリラックス

食事はバイキングでワクワクしながら美味しく頂きました。お風呂も天井高くて開放感があり、緑の中の露天風呂が最高でした。
また行きたいです。
Partner
8/10
Excellent
13 Jul 2021
Verified traveler
お部屋は広く綺麗でした。
夕食、朝食ともに美味しく頂きました。
マッサージ、岩盤浴、露天風呂と満喫しました。
Friends_and_family Friends
6/10
Pleasant
24 Mar 2020
コロナショック
コロナウイルスが懸念される中。ストレス解消に利用しました。
ロビー暖炉での焼きマシュマロ。

説明の紙を見なかったのも悪いのですが、使用前と使用後の皿やピックのセットが別な入れ物に入ってはいたけれど、隣に寝たようなディスプレイで置かれていて、間違えて使用済みを使って子供に食べさせてしまいました。

万が一コロナに感染していたらと思うと、怖いです。

スタッフの方は皆マスクをしていましたが、徹底すべきところはそこではないのではないでしょうか?

コロナウイルスが懸念され、皆がピリピリしています。

安心できる環境の提供をサービス業こそ徹底してほしいです。

もしコロナに家族がかかったら訴えます。
Leisure Family_with_children
10/10
Exceptional
07 Mar 2020
LH
A very cozy and comfortable hotel.
Dinner included was in buffet style, however, it was delicious with both Japanese and western style.
Leisure Family
10/10
Exceptional
07 Mar 2020
Verified traveler

のんびり過ごさせていただきました

何度か宿泊させていただいてます。
今回は父母と3人で宿泊しました。
部屋でゆっくり過ごすことができ、食事もおいしくいただきました。
森の謌のサービス、食事内容がとても良いでので
定山渓温泉では他の宿泊施設を利用できなくなってしまいました。
Friends_and_family Family
10/10
Exceptional
05 Mar 2020
おま。
雪景色が素敵で暖炉やハーブ演奏でリラックスして岩盤浴でデトックスして最高でした
Friends_and_family Family

Location & surroundings

Jozankei Tsuruga Resort Spa Mori no Uta
Jozankei Onsen Higashi 3-192, Minami-ku, Jozankei, 3-192, Sapporo, Japan

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Jozankei Tsuruga Resort Spa Mori no Uta

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