Name: Senoumi
Address: 1624-1 Inatori, Higashiizu-cho, Higashiizu, 413-0411, JP

Senoumi

Shizuoka · Japan

1624-1 Inatori, Higashiizu-choView location

20 reviews shown

10/10

Exceptional

16 Jul 2026

Nichole

The staff at this hotel are super kind and helpful. The English speakers are few so if you do not speak Japanese just have your translate app handy to help them and yourself. We were a little sad the pool was closed and not maintained but the room was very authentic and really fun to stay in. It was the traditional experience we were looking for and the private onsen in room was wonderful to relax in. This is a very small town so if you do not want to hunt for dinner, I would recommend booking the in house dining services, If you are a picky eater there is a grocery store maybe 10 mins of walking from the hotel. They have a nice help yourself bar when you check in with drinks and snacks while they prepare your room. This is absolutely a place to come and relax and take things slow. They offer shuttle service from the hotel to the train station starting at 9am i believe so if you need an early start discuss that with them first. They can also pick you up from the train station but we took a taxi which was also just fine. Not a ton of activities in the area so only come here when you want to take it slow and enjoy the oceanside views. We really enjoyed this one night stay and hope to come back someday.

Friends

2/10

Poor

31 Aug 2025

Carolin

We checked in and were immediately surprised at how dated and inelegant it was. We decided to keep an open mind and waited for our room to be prepared, but when we were shown to our room, it was tiny with barely any room for anything but the futons in the middle of the floor. There was mold everywhere and an enormous spider in the closet of a bathroom from the moment we arrived (so house keeping must not have bothered even looking in there). The “private onsen” is just a bathtub on the balcony, which is in complete disrepair.
We explained our concerns to the staff and ultimately stayed less than an hour- we requested reimbursement for at least the second of the two nights we booked, particularly since we booked last minute only hours before arriving, so we knew we weren’t taking up a reservation for a room they would have otherwise been able to book someone else in. Expedia was unable to reach them have sent two emails any have gotten no response. This hotel looks nothing like the photos and the conditions are unacceptable.

Leisure Friends

4/10

Poor

08 Aug 2025

Atari

The impression I had of the hotel staff was very good, but the response from the Japanese woman I spoke with on the phone before my stay was poor and rude.

Despite the hotel not being inexpensive, we were shocked to find that my room had not been cleaned when we returned at night.
We went to the front desk to request cleaning, then went out for dinner.
When we came back, we found that only the bed had been made; the used cups and trash were left as they were, and, for some reason, the sash of the yukata had been placed on the floor.

The drain in the bath was also poor, and after using it for a while, water began to accumulate.

The staff who attended to me were good, so I don’t want to speak too badly, but for the price of the stay, the service was completely unworthy.

Leisure Partner

10/10

Exceptional

01 Dec 2024

Helena

Amazing Japanese hot spring hotel

10/10

Exceptional

12 Nov 2024

Yijun

View is beautiful. Looking forward to come back

Leisure Partner

10/10

Exceptional

29 Aug 2023

Mari J

とても素敵なエントランスでサービスもよく
綺麗でした
特にお料理も素晴らしく満足です

前のプールと海に入ることができるので子連れでも最高です

Leisure Family

8/10

Excellent

03 Jul 2019

Verified traveler

Staff are very friendly and helpful. Particular thanks to the young guy and lady who helped us call the car rental agency because we had some damage to the car.

The hot spring is nice. It was a bit difficult to find eatlets for breakfast near the hotel as most open not until after 10am.

Family

10/10

Exceptional

27 Apr 2019

shirley

Food and service was excellent.
View from room is beautiful

Friends

6/10

Pleasant

10 Mar 2026

SHINICHI

部屋のトイレの鍵が壊れていた。部屋の入り口やトイレに段差があり、つまずきやすい。部屋の電源操作がわかりにくい。

10/10

Exceptional

29 Dec 2025

Masato

スタッフの対応が丁寧でよかったです。

Partner

10/10

Exceptional

17 Mar 2025

rieko

リピートでの利用でした。お部屋をグレードアップして利用しました。最高の時を過ごせました。

6/10

Pleasant

24 Feb 2025

TOMOE

最初は好印象でしたが…

着いた時に駐車場の位置がわからなかったので
電話して聞いて車を置いて、玄関に着いたらもう外で待っていて下さったのが好印象でした。
部屋に入って最初に目に付いたのが上り框に落ちていた大きな埃ですが、そこは大したことではなく、あまり気になりませんでした。
一番がっかりだったのは、貸切風呂です。50分で3600円でしたが、用意が出来たと言われ、入ろうとしたら脱衣所に大きな水たまり。今まで他のところで貸切風呂を予約して利用したことが何度かありますが、無料でもバスマットを交換して、脱衣所は乾いた状態で借りられていたので、安くない金額でこれかと呆れました。
夕食はかなり量があり、食べきれないくらいでした。朝食は夕食と同じ場所と事前に説明があり、各自で席に着くスタイルでした。夕食のツブ貝とデザートのニューサマーオレンジのシャーベットが美味しかった。
もう次は行かないです。

Partner

10/10

Exceptional

13 Feb 2025

Shinichi

海に面した立地で、部屋からオーシャンビューが最高でした。
夕食も美味しくいただきました。泡の踊り焼き初めて食べました。金目鯛など魚介類中心で量、質ともに満足です。

Leisure Family

10/10

Exceptional

27 Nov 2024

よしこ

客室露天風呂が源泉掛け流しで　ゆっくり温泉♨️に入ることができてとても良かったです。お料理も素材を生かしたシンプルなものが多くて　美味しくいただきました。また宿泊したいお宿のひとつになりました。