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Manhattan Porto Alegre by Mercure

Porto Alegre · Brazil

Rua Miguel Tostes 30View location

8.4/10Excellent873 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.4/108.4
Condition8.0/108.0
Location10.0/1010.0
Neighborhood9.2/109.2
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Manhattan Porto Alegre by Mercure

The extensive Manhattan Porto Alegre by Mercure is strategically located in Moinhos de Vento. The hotel has large rooms equipped with mini kitchen - perfect for long stays and family accommodation - free for one child up to 12.

Includes additional leisure area with heated swimming pool, gym, area for social and corporate events, plus the Quintanilha restaurant specializing in comfort food.

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With a stay at Manhattan Porto Alegre by Mercure in Porto Alegre (Moinhos de Vento), you'll be steps from Hidráulica Moinhos de Vento and 4 minutes by foot from Walk of Fame.

This hotel is 0.6 mi (1 km) from Moinhos Shopping Center and 0.7 mi (1.1 km) from Shopping Total. Make yourself at home in one of the 110 guestrooms, featuring kitchenettes with refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Conveniences include phones, as well as desks and separate sitting areas. Featured amenities include a business center, a 24-hour front desk, and luggage storage.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 20 Pet max weight (per pet) in lb is 44 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
    • Pool access available from 6:00 AM to 10:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately BRL 49.90 for adults and BRL 24.95 for children
    • Valet parking fee: BRL 40 per day
    • Pet fee: BRL 80.00 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Spanish

Nearby attractions

Hidráulica Moinhos de Vento 0.1 km / 0.1 mi
Walk of Fame 0.3 km / 0.2 mi
Moinhos de Vento Park 0.5 km / 0.3 mi
Moinhos de Vento Hospital 0.7 km / 0.4 mi
Shopping Total 0.7 km / 0.5 mi
Moinhos Shopping Center 0.9 km / 0.5 mi
Federal University of Rio Grande do Sul 1.1 km / 0.7 mi
Sports Museum 1.2 km / 0.7 mi
Araujo Vianna Auditorium 1.4 km / 0.9 mi
Farroupilha Park 1.5 km / 0.9 mi
Santa Casa Historic Cultural Center 1.5 km / 1 mi
Holy House of Mercy Hospital 1.7 km / 1 mi
Rua da Praia 1.8 km / 1.1 mi
Porto Alegre Federal University 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2015
  • Total number of rooms: 111
  • Number of floors (main building): 14
  • Apartments: 102
  • Accessible rooms: 4
  • Connecting rooms
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
Show 24 more facilities & services
  • Visa Electrón
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • GarageExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Lift access
  • Gym
  • Luggage room
  • Towels and bed linen
  • Café
  • Restaurant
  • Meeting room
  • Business centreExtra charge
  • Audio-visual equipment rentalExtra charge
  • Pub
  • Breakfast
  • LGTBIQ friendly
  • Non-smoking establishment
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE SUPERIOR WITH DOUBLE BEDSUITE • SUPERIOR WITH DOUBLE BEDSUI.DB-SU

    Photos are not available for this room type.

    Manhattan Porto Alegre by Mercure

    SUITE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Manhattan Porto Alegre by Mercure

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Manhattan Porto Alegre by Mercure

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR WITH BALCONYAPARTMENT • SUPERIOR WITH BALCONY • 1 Bedroom • 15 m²APT.BL-SU
    APARTMENT SUPERIOR WITH BALCONYPhoto unavailable10 photos

    Manhattan Porto Alegre by Mercure

    APARTMENT SUPERIOR WITH BALCONY

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.BL-SU

    Room amenities

    • Individually adjustable air conditioning
    • Radio
    • Kitchen
    • Minibar
    • Microwave
    • Safe
    • Balcony
    • Cable TV
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Manhattan Porto Alegre by Mercure

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDSAPARTMENT • TWO BEDS • 1 Bedroom • 15 m²APT.2B
    APARTMENT TWO BEDSPhoto unavailable7 photos

    Manhattan Porto Alegre by Mercure

    APARTMENT TWO BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B

    Room amenities

    • Shower
    • Cable TV
    • Balcony
    • Safe
    • Individually adjustable air conditioning
    • Microwave
    • Minibar
    • Kitchen
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR WITH BALCONYRoom • SUPERIOR WITH BALCONYROO.BL-SU

    Photos are not available for this room type.

    Manhattan Porto Alegre by Mercure

    Room SUPERIOR WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH BALCONYDOUBLE • SUPERIOR WITH BALCONYDBL.BL-SU

    Photos are not available for this room type.

    Manhattan Porto Alegre by Mercure

    DOUBLE SUPERIOR WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Manhattan Porto Alegre by Mercure

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE EXECUTIVESINGLE • EXECUTIVESGL.EJ

    Photos are not available for this room type.

    Manhattan Porto Alegre by Mercure

    SINGLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO SUPERIORSTUDIO • SUPERIORSTU.SU

    Photos are not available for this room type.

    Manhattan Porto Alegre by Mercure

    STUDIO SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH BALCONYJUNIOR SUITE • WITH BALCONYJSU.BL

    Photos are not available for this room type.

    Manhattan Porto Alegre by Mercure

    JUNIOR SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-2

    Photos are not available for this room type.

    Manhattan Porto Alegre by Mercure

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Manhattan Porto Alegre by Mercure

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN

    Photos are not available for this room type.

    Manhattan Porto Alegre by Mercure

    DOUBLE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Manhattan Porto Alegre by Mercure

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Manhattan Porto Alegre by Mercure

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIORAPARTMENT • SUPERIORAPT.SU

    Photos are not available for this room type.

    Manhattan Porto Alegre by Mercure

    APARTMENT SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Manhattan Porto Alegre by Mercure

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Manhattan Porto Alegre by Mercure

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Manhattan Porto Alegre by Mercure

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR WITH DOUBLE BEDAPARTMENT • SUPERIOR WITH DOUBLE BED • 1 Bedroom • 15 m²APT.DB-SU
    APARTMENT SUPERIOR WITH DOUBLE BEDPhoto unavailable8 photos

    Manhattan Porto Alegre by Mercure

    APARTMENT SUPERIOR WITH DOUBLE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB-SU

    Room amenities

    • Radio
    • Kitchen
    • Minibar
    • Microwave
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    Manhattan Porto Alegre by Mercure

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Manhattan Porto Alegre by Mercure

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Manhattan Porto Alegre by Mercure

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Manhattan Porto Alegre by Mercure

8.4
Excellent
873 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.0 /10
Location
10.0 /10
Neighborhood
9.2 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
23 Jul 2026
Rafael
Friendly and clean in a good area of town. The room was spacious and the food was excelen.
10/10
Exceptional
06 Aug 2025
Mark
There was construction work just outside the building and was disruptive during the day.
Leisure Family
10/10
Exceptional
08 Jun 2025
Francielen
Foi um dos melhores hotel que já ficamos! Nos amamos ficar hospedados!
Leisure Partner
8/10
Excellent
28 Mar 2025
Helena Mutede
I gave a rating of 3 to the staff due to the difficulty I had in retrieving a document I had forgotten in the room. I sent someone to the hotel twice, but only on the third attempt, after the person asked to speak with management, was the issue resolved. This caused a lot of embarrassment and was an uncomfortable situation.
10/10
Exceptional
28 Mar 2025
Danielza
Nice hotel
Gretadura location
Nice stitaf
Leisure Family
4/10
Poor
16 Jan 2025
Diego
I am extremely disappointed with my recent experience booking . I reserved a stay at the Hotel Manhattan by Mercury in Porto Alegre more than two months ago, specifically choosing it because of its pool, which was essential for my three young children to enjoy during a hot summer day.

However, upon arrival, I was informed that the pool was out of service due to maintenance. This critical information was never communicated in any of the eight emails I received before my trip. The lack of transparency is unacceptable and feels like a deliberate omission.

To make matters worse, I was also informed at check-in that does not include breakfast and that there is no parking included—details that were either unclear or poorly communicated.

This experience has completely ruined the beginning of our family vacation. I feel deceived and let down by , and I expect better communication and accountability from a platform I trusted to plan such an important trip. I strongly urge others to reconsider booking through
Leisure Family_with_children
10/10
Exceptional
10 Nov 2024
Adriano
Matheus recepcionista do hotel nos tratou muito mal. Uma pessoa grossa sem educação nenhuma!
Leisure Friends
8/10
Excellent
07 Aug 2023
Rony
Very good location pool is very nice and staff. The property itself needs to be renovated
2/10
Poor
07 Jul 2023
ANDRE
Property in very poor conditions. Outdated, poor maintenance, missing toiletries and not clean (specially the kitchen drawers). And, on top of that, they allow homeless people to join for breakfast. Had to leave the hotel earlier. Glad that Expedia helped me get a refund of the remainder days.
Business Self
8/10
Excellent
28 Jun 2023
David
Nice hotel with great friendly staff.
Swimming pool was nice and warm.
Room looking a bit tired, but very comfortable.
Business Self
2/10
Poor
19 Jul 2022
Mauricio
No internet connection!!forks and knifes dirt!! Hot water it’s over after 5 minutes!!
Leisure Family
8/10
Excellent
29 Dec 2021
Fernando
Excellent location close to an upscale shopping neighbourhood with several dining options nearby. All rooms are suites with a bedroom and a living-room / kitchenette including a microwave and a large refrigerator, giving you the option of cooking your own meals.
The downside of this hotel is that it is in dire need of refurbishing: we had water leakages in the toilet connection to the wall, and on the sink faucets. The walls, floor and furniture show signs of wear and tear. Management is busy in a slow refurbishing project, renovating one room at a time, which accounts for some noise during the day if you happen to be staying close to that room. If you are lucky, you might get one of the renovated rooms. Mind you: we had one of those, but still had the plumbing issues described above.
Service is irregular: some people were helpful, others rude. Apparently they've had little training.
The WiFi signal is weak and inconsistent in most rooms (we heard other guests also complaining). Staff have no clue about how to handle it.
Breakfast is varied but of poor quality: the fruit, cheese, cold cuts and baked products were all of worse quality compared to other hotels we stayed at in Brazil.
The hotel restaurant is much better quality at lunchtime, when it becomes busy with clients working close by; they serve a good buffet including grilled meats and vegetables.
Leisure Family
8/10
Excellent
11 Dec 2021
luis
Great!!!
Business
10/10
Exceptional
28 Nov 2021
Leticia
Great services
Leisure Family
10/10
Exceptional
27 Feb 2021
Verified traveler
Great place to stay. Location is very good. I recommend.
Friends_and_family Family
4/10
Poor
12 Jan 2021
Verified traveler
Overral cleaning bad, the apartment we stayed poor maintenance like beat up floors, loose toilet , peeling paint,
dirty hallways, staff are super good and also good breakfast. Well located place close to everything.
Friends_and_family Partner
10/10
Exceptional
06 Jan 2021
STEPHEN

Comfortable stay in Porto Alegre

Comfortable
Friends_and_family Family
10/10
Exceptional
17 Feb 2020
Verified traveler
The room service made a joke a litlle out of Focus lets say. Nothing for a bad qualification of the service in general.
10/10
Exceptional
21 Jan 2020
David

Business then early start to POA

Return trip to this hotel. Friendly staff, some spoke English very well.
Nice sized pool & good restaurant.
Nice, safe feeling area too.
Business
10/10
Exceptional
26 Dec 2019
Verified traveler
Wonderful, the staff is so accommodating...I would definitely stay again.
Friends_and_family Friends
10/10
Exceptional
07 Oct 2019
Verified traveler
The staff at front desk was awesome.
Housekeeping... leave extra toilet paper will you!?!
Also, one towel per adult is often not enough. Also you do need to leave new soap and shampoo everyday yes.
Breakfast is military time, if you delay you don’t eat. :|
Location is good and the front desk staff are absolutely amazing and very accommodating.

8/10
Excellent
24 Jun 2019
Emiliano
I liked the indoor pool, but there was not pool towels enough.
I liked the in-room kitchen but no coffee machine is provided.
Leisure Family
8/10
Excellent
21 Jun 2019
Verified traveler
Excelllent and safe location! close to padre chagas
Leisure Family
10/10
Exceptional
08 Jun 2019
Lior

Great stay, would come back.

Nice safe neighborhood with food options. Helpful and nice staff, great room with kitchen are and lounge. Breakfast could have had more vegan options, though this is more of a typical thing for this country, rather than hotel specific. I was here on business, and had a great stay. Would come back.
8/10
Excellent
24 May 2019
Renato

Excellent value for money

This is my third stay in this hotel and probably I will return there when staying in P.Alegre. I had a very good time and my only complaint is that took 10 days for fixing a problem with the electronic keycard that allow opening the door room. For those who don’t know: Laghetto Vertice has an excellent location, the breakfast is wonderful, it is very clean, the room is absolutely comfortable and the personnel is very attentive
Family
8/10
Excellent
12 May 2019
Antonio Carlos

Quiet area and spaciousness room

Great services but I'd like to recommend more options to healthy breakfast.
8/10
Excellent
04 Jan 2019
Verified traveler
Nice neigborhood, close to restaurants. Air conditioner is too noisy on bedroom.
8/10
Excellent
10 Oct 2018
Alberto
Hotel Laghetto Vertice Manhattan is located in a very clean and high-class area of Porto Alegre. There are many nice bars and restaurants nearby. I had a short stay there and enjoyed it pretty much. The \"Deluxe-Room\" had a nice living room with sofa, TV and kitchen and a separate suite with bedroom and bathroom. Facilities are definitely not new, but everything was clean and fully functional. Minor complaints about the shower, which had very low water pressure, and the pillows, which were not of the expected quality for such a hotel.
8/10
Excellent
12 Aug 2018
Rodrigo

Nice hotel

It is a good hotel and well located.Our room was spacious,comfortable and clean with a balcony. Breakfast is good the only bad thing was the egg omelet it was cold.
Staff is friendly. I’d definitely come back.
2/10
Poor
31 Jul 2018
Maria
This hotel smell bad, the room curtians were very dirty, overall it didn't look clean at all. I couldn't shower.
8/10
Excellent
11 Jun 2018
jose
restaurant was not working fully because of gas strikes and protests on the streets...only the room service menu was available
2/10
Poor
08 Feb 2018
SSof the world

Fungus. And hairs in the bathroom

There where fungus and hairs in the bathroom, under the bed full of dirt, they do not clean the rooms nor they care.
The response to the complaint was: on your checkout wright you comments, the hair still there when we left 4 days later.
Stay away from this filthy place,
Foreigners not welcome here.
10/10
Exceptional
20 Dec 2017
Luiza
Loveily hotel in excellent location
Staff could not have been more helpful !
Family
8/10
Excellent
13 Sep 2017
Verified traveler
I still have my money on the maid. I had a bunch of $$ and credit card sitting on the desk and left the room. Saw the maid and asked her to clean my room. When I came back, I went right to bed and to sleep. In the morning when I woke up and was packing noticed I do not have my CC and $$ and looked all over and remembered the last time I saw it was on the desk. Had no proof. So, keep your $$ to yourself just to be safe. or keep it in the safe.
Family
10/10
Exceptional
08 Sep 2017
M. Oliver

Good hotel reasonable price good location

It was a nice friendly hotel with reasonable prices close to many restaurants. My favorite restaurant there was Bar do Gomes and make sure to ask for Jeronomo as your waiter.
Family
8/10
Excellent
17 May 2017
Verified traveler

people nice and willing to help on things

It is my second time here, before it was another chain Hotel, the chance is a little perceived on the quality of the Food at the Restaurant, not at the morning coffee, which is very good.
People make you feel at home with their attention.
Nice people, good experience.
*this is based on BR common behavior.
I would add to the option knowing the case they have a certain type of kitchenette, more inventory like pans to cook, and cookware to enable users to be able to take more advantage of this, for example buy food or reheat food bought at the Restaurant.
10/10
Exceptional
28 Jul 2026
Liane
Bem localizada, área para caminhadas, estacionamento de fácil acesso
6/10
Pleasant
16 Jul 2026
Flávio
Quartos velhos, café da manhã com pouc opção!
Friends_and_family Family
10/10
Exceptional
10 Jul 2026
Jose
Foi excelente , o café maravilhoso com muitas opções
Friends_and_family Family
10/10
Exceptional
07 Jul 2026
Alécio
Hotel maravilhoso, bem localizado, flat limpo, organizado, perfumado e uma vista incrível. Excelente café da manhã, funcionários atenciosos e simpáticos. Estadia inesquecível! Voltaremos.
Partner
10/10
Exceptional
06 Jul 2026
Luigi
Quarto amplo e limpo.
Café da manhã com variedade.
Friends_and_family Family
10/10
Exceptional
02 Jul 2026
Liane
Bem localizada, segura, quarto Bem arejado e ótimo café da manhã
Partner
8/10
Excellent
21 Jun 2026
Ariane
Tudo ótimo! 2 dias incríveis em família. Quarto com espaço. Café da manhã bom
Friends_and_family Family
6/10
Pleasant
14 Jun 2026
Rafael Bergonsi
Razoável! Hotel precisa urgente de uma repaginada pelo valor
Friends_and_family Family
10/10
Exceptional
07 Jun 2026
Rodrigo
Única reclamação que tive foram as toalhas
Gastas e velhas
No outro dia trocaram
8/10
Excellent
01 Jun 2026
Francisco
Instalações antigas como a maioria em Porto Alegre, seria necessária uma grande manutenção .
Partner
4/10
Poor
31 May 2026
Gustavo Torres
Ao realizar o check-in no hotel, a supresa: o hotel estava lotado e fomos acomodados em um quarto de categoria inferior a que foi reservada. O quarto era antigo, velho e muito mal conservado. Além disso, no lugar da cama de casal, tinha duas camas de solteiro lado a lado.
Fiquei muito decepcionado com o hotel, pois paguei por um quarto de categoria superior, com cama de casal e fui acomodado em um quarto inferior.
Friends_and_family Family
10/10
Exceptional
30 May 2026
renato
Equipe prestativa, local limpo a prova de ruídos e próximo do Parque moinhos de vento e próximo ao centro de Porto Alegre. Uma experiência muito agradável.
Self
6/10
Pleasant
30 May 2026
Marcus Vinicius
O hotel possui uma estrutura de quartos bem antiga e a variedade do café da manhã deixa um pouco a desejar
Business
10/10
Exceptional
26 May 2026
Mauricio
Boa localizacao. Restaurante muto bom
Friends_and_family Friends
8/10
Excellent
26 May 2026
Dalva
Quarto bom e espaçoso. Atendimento muito bom na recepção.
Partner
10/10
Exceptional
23 May 2026
Bruno
Gostei da localização, boa cama, bom chuveiro, bom café da manhã
6/10
Pleasant
12 May 2026
Aaron
The property is well located and on the face of it has good amenities but there is 1 major issue and that is noise! If you are a city dweller it might be OK but for someone who lives in the depths of the country the noise that passes through the poorly closing single glazed windows can be bothersome.
Additionally if you are situated on the 13th (top) floor as I was then be prepared to listen to the elevators and a variety of pumps on the roof that will disturb your sleep throughout the night . The best option is rooms on the rear of the building and not on the top floor.

On the plus side the breakfasts are excellent, the rooms are spacious (if a bit dated) and location is very good.
Business
10/10
Exceptional
09 May 2026
Ezio
Muito bom
10/10
Exceptional
01 May 2026
LUCIANA
Café da manhã impecável, tudo muito limpo e organizado!
8/10
Excellent
27 Apr 2026
RUBENS
Senti falta de uma TV, maior. Bom café da manhã. Equipe simpática e prestativa. Estou sempre neste hotel. Recomendo.
Self
10/10
Exceptional
23 Apr 2026
Carlos Ernesto
Muito bom
Friends_and_family Family
8/10
Excellent
17 Apr 2026
Martha de Betania
O café da manhã muito bom com bastante variedade. O apartamento era muito bem decorado, bonito, espaçoso, cozinha com acessórios, microondas e geladeira. Cama confortável, chuveiro bom, sinal de wi-fi excelente, TV boa, recepção muito eficiente e solícita. Check in e Check Out rápidos. Biscoitinho de boas vindas. Ponto negativo: arrumação do quarto. Quando a gente chega está tudo arrumado, mas no dia seguinte as camareiras arrumam a cama mas não colocam as almofadas sobre a mesma. Os copos que utilizamos nem foram lavados. Localização é muito boa e agradável, há dois shoppings na região, ponto de ônibus bem próximo do hotel.
Partner
10/10
Exceptional
13 Apr 2026
Mathias
Localização, limpeza, chuveiro e café da manhã impecáveis. Nada a reclamar em nossa estadia.
Friends_and_family Family
10/10
Exceptional
06 Apr 2026
Alexandre
Ok
8/10
Excellent
04 Apr 2026
VITOR
Quarto limpo, piscina em dia, ambiente calmo, pessoal do hotel acolhedor. Indico com certeza!
Friends_and_family Family
8/10
Excellent
04 Apr 2026
FREDDY
El dayuno va mucha gente de afuera y toca ser fila. En la niche del domingo descansan y no hay donde comer cerca.
Partner
10/10
Exceptional
31 Mar 2026
ANNA M D
O quarto era ótimo, bem como a academia e o café da manhã. A localização é excelente e a equipe foi muito atenciosa.
Partner
6/10
Pleasant
30 Mar 2026
Diego
Hotel com instalações um pouco antigas. Destaque para academia que conta com ótimos aparelhos.
Friends_and_family Family
6/10
Pleasant
26 Mar 2026
Marcella
O hotel não possui serviço de quarto 24h
10/10
Exceptional
22 Mar 2026
Sergio Tasso de
Muito bom
Partner
10/10
Exceptional
20 Mar 2026
Luiz Tadeu
Bom
Friends_and_family Family
10/10
Exceptional
19 Mar 2026
Clarisse
Localização ótima, funcionários educados, quarto confortável.
Friends_and_family Family
8/10
Excellent
18 Mar 2026
Bárbara
A cozinha não era equipada para cozinhar, não foi possível usar o fogão. Havia apenas 2 pratos e 2 xícaras. Não tinha nem material para lavar a louça usada, muito ruim. O controle remoto da televisão da sala não funcionou. O checkout não foi cortês, a funcionária deu mais atenção à sua colega. O atendimento no estacionamento foi muito bom e atencioso.
Self
6/10
Pleasant
16 Mar 2026
Amaury
Apto grande mas MUITO antigo e surrado, necessita urgente atualização!
Partner
10/10
Exceptional
16 Mar 2026
Maycon
mto bom custo benefício
Friends_and_family Family
6/10
Pleasant
25 Feb 2026
ivana
Equipe muito atenciosa, mas o quarto anexo ao de casal deixou muito a desejar, cama e ar condicionado muito antigos e barulhentos, poderiam melhor, ja que a reserva foi confirmada para 3 adultos
6/10
Pleasant
21 Feb 2026
Luciano
Sim
Self
6/10
Pleasant
17 Feb 2026
Argemiro
Podem revitalizar o quarto. A persiana não fechava até o final, foi necessário trocar o edredon pq não estava cheiroso.
Friends_and_family Family
6/10
Pleasant
14 Feb 2026
Cleber
O quarto nao estava cheiroso
8/10
Excellent
10 Feb 2026
PAULO
Quarto confortável, porém estava com um pouco de cheiro de cigarro quando cheguei
Business Friends
10/10
Exceptional
06 Feb 2026
Joel
Destaque para o café da manhã, quarto separado em alguns apartamentos, limpeza e atendimento. Piscina também é boa.
Friends_and_family Family
10/10
Exceptional
02 Feb 2026
Robson
Localização excelente, ambiente acolhedor, apartamentos bom espaço para família.
Friends_and_family Family
10/10
Exceptional
02 Feb 2026
Suellen
Toalhas perfumadas , quarto amplo e limpo.
10/10
Exceptional
01 Feb 2026
Jairo
Atendimento e o quarto.
Self
10/10
Exceptional
26 Jan 2026
ALINE
MUITO BOA A LOCALIZAÇÃO, CAFÉ DA MANHÃ COM ITENS ESSENCIAIS, MAS NAO COM MUITAS OPÇÕES.
Friends_and_family Family
10/10
Exceptional
23 Jan 2026
Julia
A localização é excelente... tem restaurantes, mercado, parque, tudo nos arredores. Quarto amplo, bem limpo, atendentes atenciosos. Recomendo.
10/10
Exceptional
22 Jan 2026
Alonso
Impecável, estadia maravilhosa
10/10
Exceptional
19 Jan 2026
Hamilton
Tudo muito especial, atendimento de.primeira e as acomodações excelentes... Sem falar na localização que está próximo do que gostamos
Friends_and_family Family
8/10
Excellent
19 Jan 2026
FABRICIO
Hotel bem antigo, precisa de umas melhorias. Ar condicionado do quarto barulhento. Equipe muito atenciosa.
Partner
8/10
Excellent
18 Jan 2026
Evandro C
Quarto espacoso e localizacao excelente, mas preciso de uma reforma. Excelente cafe da manha tb
Partner
10/10
Exceptional
15 Jan 2026
Luana
Quarto com bom espaço, cheiroso. Limpeza do banheiro poderia ser melhor
4/10
Poor
15 Jan 2026
Denise
Hotel velho, estacionamento pago a parte cheguei as 22:00 hs e sai as 11:00 hs do dia seguinte e cobraram 70 reais .Sem ar condicionado na recepção
Self
6/10
Pleasant
14 Jan 2026
Vanessa
Quartos com paredes úmidas, mofadas. Quartos velhos, precisando de reformas e móveis novos, urgentemente. Não atende ao padrão Mercury, nem de longe. Funcionário da recepção Bruno pretou atendimento excelente! Trocou nosso quarto para um melhor, sem cheiro de mofo. O Bruno da recepção salvou nossa estada.
Business
10/10
Exceptional
12 Jan 2026
Luiza
Ficamos hospedados num quarto antes da reforma (outros andares já estavam atualizados). Apesar de antigo, estava extremamente limpo, todas solicitações foram atendidas (utensílios, toalha extra para a criança entre outros). Foi o check in mais tranquilo que já fiz, e check out rápido, a equipe tanto da recepção quanto da limpeza muito cordial, a estrutura do hotel (piscina e academia) com equipamentos novos, o que possibilitou uma estadia nota 10. Pretendo voltar no final desse ano para aproveitar o quarto renovado (com tvs maiores e smarts).
Leisure Family_with_children
10/10
Exceptional
10 Jan 2026
Daniel Darci
Equipe
8/10
Excellent
29 Dec 2025
Monica
Quarto bom, equipe muito atenciosa.
Friends_and_family Family
10/10
Exceptional
26 Dec 2025
Bruno
Localização e equipe excelentes!
4/10
Poor
21 Dec 2025
Pablo
Quarto mal cuidado com pisos levantados, banheiro estado ruim para um hotel de 4 estrelas e cadeiras, sofa e cama muito ruins. Alem disso, funcionarios mal educados sem simpatia. Nos atenderam na obrigação.
Friends_and_family Family
10/10
Exceptional
14 Dec 2025
Camila
Hotel mto bom, quarto ótimo, fomos casal e criança e tdo perfeito!
Friends_and_family Family
8/10
Excellent
13 Dec 2025
Valéria
Limpeza e atendimento da equipe.
Business
8/10
Excellent
08 Dec 2025
MARIA L K
Bastante espaçoso. Cama ótima.
Partner
10/10
Exceptional
09 Nov 2025
Rodrigo
Oi
Partner
10/10
Exceptional
04 Nov 2025
Anelise
Excelente localização, quarto super confortável
Partner
10/10
Exceptional
02 Nov 2025
Jairo
Cômodo

Location & surroundings

Manhattan Porto Alegre by Mercure
Rua Miguel Tostes 30, Porto Alegre, Brazil

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Manhattan Porto Alegre by Mercure

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