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Hyatt Place Shanghai Tianshan Plaza

Shanghai · China

421 ZiYun Road, Changning DistrictView location

8.8/10Excellent355 Reviews
Cleanliness9.4/109.4
Service8.8/108.8
Comfort9.0/109.0
Condition8.8/108.8
Neighborhood9.2/109.2
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt Place Shanghai Tianshan Plaza

Stop at Hyatt Place Shanghai Tianshan Plaza to discover the wonders of Shanghai. The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at Hyatt Place Shanghai Tianshan Plaza.

Some of the well-appointed guestrooms feature linens, closet, air conditioning, heating, desk. The property offers various recreational opportunities. Convenience and comfort make Hyatt Place Shanghai Tianshan Plaza the perfect choice for your stay in Shanghai.

Read more about this hotelShow less

With a stay at Hyatt Place Shanghai Tianshan Plaza in Shanghai (Puxi), you'll be within a 5-minute drive of Jing'an Temple and Shanghai Centre. This hotel is 5.2 mi (8.3 km) from Nanjing Road Shopping District and 5.6 mi (9.1 km) from The Bund.

Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Shanghai? This hotel has 4693 square feet (436 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: CNY 500.00 per night

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 10:00 AM to 10:00 PM.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately CNY 101 per person
    • Covered self parking fee: CNY 96 per day
    • Laundry fee: CNY 100 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

Paramount 0.7 km / 0.4 mi
Shanghai World Trade Exhibition Hall 1.2 km / 0.7 mi
Xianxia Road 1.7 km / 1.1 mi
Huangjincheng Road Pedestrian Street 1.9 km / 1.2 mi
Longemont Shopping Center 2.1 km / 1.3 mi
Zhongshan Park 2.1 km / 1.3 mi
LEGOLAND® Discovery Center 3.2 km / 2 mi
Laowai Street 101 3.5 km / 2.2 mi
Metro City 3.6 km / 2.2 mi
Hongqiao Int'l Pearl City 3.7 km / 2.3 mi
St. Ignatius Cathedral 4 km / 2.5 mi
Xujiahui Shopping District 4.1 km / 2.5 mi
Shanghai Zoo 4.2 km / 2.6 mi
Hengshan Road 4.3 km / 2.7 mi
Jiuguang Department Store 4.7 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 150
  • Number of floors (main building): 4
  • Twin rooms: 112
  • Double rooms: 38
  • Suites: 17
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
Show 23 more facilities & services
  • Car hireExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Lift access
  • ShopExtra charge
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Café
  • BarExtra charge
  • Restaurant
  • Conference room
  • Meeting room
  • Indoor freshwater pool: 1
  • TV lounge
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room WITH VIEWSRoom • WITH VIEWS • 1 Bedroom • 35 m²ROO.WV
    Room WITH VIEWSPhoto unavailable1 photo

    Hyatt Place Shanghai Tianshan Plaza

    Room WITH VIEWS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Hyatt Place Shanghai Tianshan Plaza

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BED • 1 Bedroom • 55 m²ROO.1B
    Room ONE BEDPhoto unavailable1 photo

    Hyatt Place Shanghai Tianshan Plaza

    Room ONE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    55 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Hyatt Place Shanghai Tianshan Plaza

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEWDOUBLE • GARDEN VIEW • 33 m²DBL.GV
    DOUBLE GARDEN VIEWPhoto unavailable1 photo

    Hyatt Place Shanghai Tianshan Plaza

    DOUBLE GARDEN VIEW

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 35 m²TWN.ST
    TWIN STANDARDPhoto unavailable1 photo

    Hyatt Place Shanghai Tianshan Plaza

    TWIN STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, Sofa bed
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 27 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Hyatt Place Shanghai Tianshan Plaza

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin GARDEN VIEW KING BEDDouble or Twin • GARDEN VIEW KING BEDDBT.GV-KG

    Photos are not available for this room type.

    Hyatt Place Shanghai Tianshan Plaza

    Double or Twin GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CITY VIEW KING BEDDouble or Twin • CITY VIEW KING BEDDBT.CV-KG

    Photos are not available for this room type.

    Hyatt Place Shanghai Tianshan Plaza

    Double or Twin CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin GARDEN VIEWDouble or Twin • GARDEN VIEWDBT.GV

    Photos are not available for this room type.

    Hyatt Place Shanghai Tianshan Plaza

    Double or Twin GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEW KING BEDDOUBLE • GARDEN VIEW KING BEDDBL.GV-KG

    Photos are not available for this room type.

    Hyatt Place Shanghai Tianshan Plaza

    DOUBLE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 27 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable1 photo

    Hyatt Place Shanghai Tianshan Plaza

    Room KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hyatt Place Shanghai Tianshan Plaza

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GARDEN VIEWTWIN • GARDEN VIEW • 33 m²TWN.GV
    TWIN GARDEN VIEWPhoto unavailable1 photo

    Hyatt Place Shanghai Tianshan Plaza

    TWIN GARDEN VIEW

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GV

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Hyatt Place Shanghai Tianshan Plaza

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Hyatt Place Shanghai Tianshan Plaza

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 55 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable1 photo

    Hyatt Place Shanghai Tianshan Plaza

    SUITE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    55 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hyatt Place Shanghai Tianshan Plaza

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    Hyatt Place Shanghai Tianshan Plaza

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GARDEN VIEWTWIN • GARDEN VIEWTWN.GV-1

    Photos are not available for this room type.

    Hyatt Place Shanghai Tianshan Plaza

    TWIN GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH VIEWSTWIN • WITH VIEWS • 1 Bedroom • 35 m²TWN.WV
    TWIN WITH VIEWSPhoto unavailable1 photo

    Hyatt Place Shanghai Tianshan Plaza

    TWIN WITH VIEWS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.WV

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Hyatt Place Shanghai Tianshan Plaza

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Hyatt Place Shanghai Tianshan Plaza

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt Place Shanghai Tianshan Plaza

8.8
Excellent
355 Reviews
Cleanliness
9.4 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
8.8 /10
Neighborhood
9.2 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
26 Jul 2026
Xinhai
早餐有大的余地改善
10/10
Exceptional
03 Jun 2026
Ying
Very helpful staff
Self
10/10
Exceptional
01 Mar 2026
Kun
Very friendly and helpful staff. Everywhere is always spotless. The room is spacious and functional. This is the 4th time I stayed there. Recommend to all my friends.
Partner
10/10
Exceptional
18 Feb 2026
Kun
Clean room, very friendly and helpful staff
10/10
Exceptional
30 Jan 2026
Jun He
Very very clean
Leisure Family
8/10
Excellent
19 Jan 2026
Ruiying
Good location. Like the shopping and food court nearby.
Leisure Family
10/10
Exceptional
03 Jan 2026
Christopher
Excellent Hotel. Close to shopping and restaurants. Hotel has great amenities. Premises in tip top shape. 20 minutes away from airport. Courteous staff.
Leisure Family
6/10
Pleasant
01 Sep 2025
Alonso Luis

Normal option.

The hotel is close to Metro line 2, convenient. The room is standard, nothing special. The breakfast is really poor. Not good for western client.
Business
10/10
Exceptional
17 Jul 2025
Raghid
Loved it!
Leisure Friends
10/10
Exceptional
15 Apr 2025
Gabriel
Convenient location with many dining options nearby.
Business_and_leisure Self
10/10
Exceptional
27 Mar 2025
Gabriel
Convenient location.
Business Self
10/10
Exceptional
13 Mar 2025
Pablo
Recommand for short stay.
Business_and_leisure
6/10
Pleasant
04 Dec 2024
NAN
So so. Staff are not very nice at front desk.
Leisure Self
10/10
Exceptional
23 Aug 2024
chanta
This place was excellent. The staff was super sweet, the rooms were clean and spacious and the breakfast was a wide variety of yumminess.
Business_and_leisure Friends
8/10
Excellent
18 Aug 2024
Chris
I enjoyed my stay here. The staff here were friendly and the rooms were tidy and spacious. The only thing that was not so good was the breakfast
Business_and_leisure Self
8/10
Excellent
15 Jul 2024
Yin Yin
Property looks pretty new and everything inside the room are in good condition. Staffs are friendly and helpful. The only downside of this place is that there's no wired Internet, which makes it a little bit inconvenient to me cuz I need stable internet access for work. It's nice to have a 24hr gym and a swimming pool (only until 10pm).
Business_and_leisure Self
8/10
Excellent
19 Jun 2024
Nicole Mei Wai
Room is clean, the area is quiet, didn’t hear any noise from outside, just when some others pass by your room will hear some voices. Near shopping mall and train station. Staff are helpful, I had a good stay.
Leisure Self
10/10
Exceptional
17 Jun 2024
Sze Yee

First time in Shanghai

Hotel is good and the room is comfy and big. Metro station was 10 mins walk away and tourist attractions were a few metros away. There is a shopping mall opposite the hotel with a lot of eateries n a supermarket. If u do not mind the distance, it's a good hotel to stay in.
Friends_and_family Family
10/10
Exceptional
28 May 2024
Kenta
Good
10/10
Exceptional
28 May 2024
Kenta
Good
10/10
Exceptional
14 May 2024
Debra
The room was very nice, beds were comfortable. The hotel felt very clean and modern. The breakfast was good. The only negative was that we ordered a glass of wine each (2 different types) and after they had been poured we were told that we would have to buy the bottles as white wine does not last. If we would have known that before we would not have had a drink there as my glass of wine ended up costing me $50.

The hotel was in a handy location next to a shopping mall and some restaurants including a Western restaurant. I don't know if there were any local attractions as we were there on business but it worked well for us.
Business Family
10/10
Exceptional
21 Apr 2024
Maryellen
We stayed here for a week and it was wonderful! Clean, quiet, staff was excellent and very professional and everyone we dealt with spoke excellent English. The breakfast buffet was huge and delicious with many western and eastern options. The location was very convenient with plenty of restaurant and shopping options within a few minutes walk as well as the Metro. Awesome experience!!
Leisure Family
6/10
Pleasant
29 Mar 2024
Colin
-
Business Self
10/10
Exceptional
24 Feb 2024
Verified traveler

Great service and convenient location

Stayed at the hotel for 10 days. All staff members are professional, friendly and efficient.
We stayed in 2 different rooms, both were clean.
Convenient location with less than 10mins walk to the metro station.
Partner
6/10
Pleasant
22 Feb 2024
Kun
The HVC system was not good. Our first night, the room temperature only reached 21 degree Celsius. Hotel offered us a different room on the second day, room tempurature stayed at 27 degrees Celsius. There was nothing hotel staff could do. Only thing they could do is offering a fun. We had to keep our room door open a lot of time in order to bring the temperature down. Rather disappointed.
Leisure Partner
8/10
Excellent
20 Feb 2024
Nina
breakfast is good. Every day has different varieties of Chinese foods. western foods are soso specially coffee is so light. Good facility convenient location. Heater control in room not working, temperature was too high, sweating all night but couldn’t do nothing.
Leisure Family
8/10
Excellent
04 Nov 2023
Jie Feng
next to shopping mall. not far away from subway.
Leisure Self
10/10
Exceptional
19 Aug 2023
Steven
All of the staff were totally helpful, friendly and really made the stay special. Loved the breakfasts... Many thanks and we will return next time.
Leisure
10/10
Exceptional
17 Apr 2023
Kun
Staff are very friendly and helpful. Rooms and public shared areas are very clean. Lack of hotel dinning options or bars is disappointing. Room closet and shelf design is not functional.
Leisure Partner
10/10
Exceptional
16 Apr 2023
Wei
Good
Leisure Partner
10/10
Exceptional
27 Feb 2023
Li
Hotel is equipped just enough for a comfortable stay. The location is brilliant. Close to metro station line 2 and line 15. And surrounded by several big shopping malls. Adequate Restaurants and food courts in the area too. Most importantly hotel staff are all super friendly and helpful. This makes my stay at Hyatt place much more pleasant. I will always come back here while visiting shanghai. Strongly recommend!
Business_and_leisure Self
2/10
Poor
06 Feb 2023
Ruben
My entry to Shanghai was denied and I was sent back home right in the immigration area don’t go to China mainland Americans are not welcome
Leisure Self
10/10
Exceptional
01 Jan 2020
Wing Yin

Great

Very good stay, this is my third time staying at Hyatt Place Tianshan Shanghai. I will definitely come again.
Partner
8/10
Excellent
30 Dec 2019
Y.J.L
Breakfast is okay. Location is good!
Leisure Friends
10/10
Exceptional
26 Oct 2019
Joy
Place is new, clean and bed is comfortable. Will stay again
Friends
10/10
Exceptional
07 Oct 2019
Verified traveler
Smaller hotel but right in the middle of the city with easy access to food, shopping, and the metro
Business_and_leisure
8/10
Excellent
15 Aug 2019
FANG YU

Good location in Hongqiao area

Good location in Hongqiao area. I was happy to stay during Typhoon period. The hotel is right next to Hongqiao South Fengcheng shopping mall so its easy to find something to eat also have a supermarket as well as near by convenience stores. It was over all a good and confer stay.
2/10
Poor
24 Jun 2019
Verified traveler
Photos look nothing like the actual rooms. Staff inexperienced and unprofessional.
10/10
Exceptional
21 Jun 2019
Verified traveler
I really like the service and cleaning of the hotel, the breakfast buffet and the people over there was very nice!, also it is in front of a shopping mall, so you have access to shop and eat over there, and it is close to the metro station, so you can transport to everywhere! I really recommend this hotel and if I have to come back to Shanghai I will stay there! Thanks for everything!
Leisure Family
8/10
Excellent
24 May 2019
bo
clean, simple, close to shopping malls, no busy traffic, easy to get around by private car.
Leisure Friends
10/10
Exceptional
16 May 2019
Sean
New hotel, good location, very bright room, excellent staff
Business Self
8/10
Excellent
27 Apr 2019
Verified traveler

Nice modern hotel

Nice, modern and clean as usual. But checkout was slow, probably understaffed. Photocopy machine placed elsewhere not efficient for check-in process.
Friends
4/10
Poor
23 Apr 2019
Verified traveler

The Hyatt can do better!

The hotel is very new, open in Aug 2018; but have huge issues with the AC in the rooms. It's a Central Control AC that links to the office building. The room's temperature I stayed in was 27C, and can't be control individually. The hotel marketed that all rooms has a \"Double Sofa Bed\" for 3rd person stay, but turn out it's less than a size of a single sofa bed. But I have to say all the hotel staff are trying they best to accommodate their guests, and I truly appreciated it. It's not the service rather \"issues\" to be resolved by the Hyatt Management.
Family
10/10
Exceptional
24 Mar 2019
Verified traveler
Everything are great. Except need a shower curtain in the bathroom.
Friends_and_family Friends
8/10
Excellent
23 Mar 2019
Paul

Great hotel, room was a bit warm.

Hotel was great overall, my only complaint is that despite being able to program the thermostat to my desired temperature, the temperature wouldn’t actually get down to that temp and it was a bit warm for my liking. This is not uncommon in China but typically foreign hotel chains, especially in Shanghai, do not have this issue in my experience.
8/10
Excellent
19 Mar 2019
Verified traveler
Only issue is no 24 hour room service. I arrived at 10pm tired and hungry with no chance of having late dinner.
Business Self
10/10
Exceptional
21 Feb 2019
Xiaojun

Great location!

Great location - right next to a shopping mall with good cafes. 700 m walk to the closest subway. Room was clean, spacious and the breakfast was very nice. Staff was super nice and helpful. Definitely recommended! Wifi not so great for foreign phones but that is common everywhere in China.
10/10
Exceptional
14 Jan 2019
C M L

Very good, would come back !

We chose this hotel because it was close to the airport and railway station. We were impressed the smooth and professional check in/check out and overall service. The room was modern, clean and the beds were comfortable. Very nice shower room with good amenities. The gym and the pool were very good too. The included breakfast was excellent and the hotel was located in a nice area with shopping malls and parks nearby.
Family
8/10
Excellent
09 Jan 2019
Jason

Good hotel, good area. Very busy.

Good hotel and comftable. Check in was swift and rooms large and spacious with large showers. Local area has plenty of malls for shopping and eating out. Still needca taxi to get in Shanghai.
8/10
Excellent
07 Jan 2019
Jason

Just right for a stop over

Are comftable hotel with good amenaties close by. Still a away from Shanghai tourist spots but for a business stop over all very good. Breakfast was excellent. There are malls very close by with lots of choices for eating and of course shopping if you need to.
10/10
Exceptional
02 Jan 2019
Verified traveler

awesome place

It is newly opened hotel and very clean. Great breakfast!
10/10
Exceptional
25 Dec 2018
Verified traveler
Very new hotel, clean, very nice interior design, comfortable carpet, quiet.
10/10
Exceptional
16 Nov 2018
Raymond

A nice and new hotel

Clean and spacious room. Service is excellent. Good location with lot of restaurants and shopping mall nearby..
Partner
10/10
Exceptional
12 Nov 2018
Raymond

a nice new hotel

New hotel. Room is spacious and clean. Excellent free breakfast. Within walking distance to subway station. Lot of restaurants and shopping mall nearby. Strongly recommended.
Partner
2/10
Poor
31 Oct 2018
Gregory

Unbearable Rooms

There is nothing worse when coming to a lovely modern hotel and finding you cannot control the room temperature. The room was 26 degrees for my (2) nights stay. The hotel uses centralised air and can't/won't change it. Solution is to give you a fan which really doesn't cut it.

How can this be a Hyatt? How can someone make an arbitrary choice of temperature for 150 rooms? So after a few horrible sleepless stuffy nights I won't be back. This hotel is comfortable in every way, with exception of trying to sleep at night which is the most important part of a hotel. So I say Good Bye!
10/10
Exceptional
28 Oct 2018
Verified traveler

Fantastic modern hotel close to EVERYTHING

Great staff, nice , relax ambience, big room and GREAT LOCATION. Close to several high end malls with lots of restaurants. 10 min walk to subway #2 which connects Pudong airport, city center and Hongqiao Airport/ railroad
Family
10/10
Exceptional
27 Oct 2018
yukang
We stayed at this hotel for one week.It is highly recommended for both business and tourist travels. It is 10 minutes walk to Subway #2. Subway #2 takes you to both Pudong Airport and HongQiao Airport. It also takes you to downtown Shanghai and Pudong business district. Within a one block radius there are 3 large malls with large food courts and numerous restaurants. Each mall also has a supermarket. The hotel is new and very clean. Breakfast is not fancy but has more than adequate choice of food and beverage. The staff is friendly. The hotel is in a quiet neighborhood. The windows are well insulated so you don't hear outside noise.
Partner
10/10
Exceptional
26 Oct 2018
Sean

Excellent hotel!

Excellent value, great restaurant and the room was beautiful and clean.
6/10
Pleasant
22 Oct 2018
Verified traveler

Average condition

The breakfast is OK. Condition of the guest room could be improved. The bathroom is not very clean.
8/10
Excellent
01 Oct 2018
Verified traveler
Easy and comfortable stay. The bed was comfortable and firm. The hotel was quite clean and minimal. Breakfast buffet was good and the staff was overall decent. Would stay here again.
10/10
Exceptional
01 Oct 2018
Luke

Fantastic breakfast, helpful staff.

Fantastic stay. Got a great last minute deal. Front desk staff were very friendly and helpful. Included breakfast was amazing!!
10/10
Exceptional
07 Aug 2018
Verified traveler

It’s brand new hotel!

It is a brand new hotel, so almost everything looks and feels very good. Three things could make it even better: 1. Reducing bathroom noise; 2. Having a night light; 3. Putting luggages that were stored in the hotel after checking out in a safer place or room.
Family
10/10
Exceptional
31 Jul 2018
Chen
Room is comfortable and close to shopping and subway
Family
2/10
Poor
30 Jul 2018
Verified traveler
I spent 3 nights on a suite room at Hyatt Place Shanghai Tianshan Plaza, that (1) the sofa bed had a hidden sting sticking out and cut my son's finger when he tried to open the sofa bed; (2) the water supply stopped during the midnight that I could not flush the toilet and I had to take a shower at staff's shower room at the basement level; (3) there is no international television channels, like CNN, which is important to international travelers especially the internet is censored and blocked in China; (4) the swimming pool is not available, a disappointment for kids; (5) the staff tried to do a good job but they need a lot more training and the management seems not so kind to their employees.
10/10
Exceptional
07 May 2018
Verified traveler

New, nice and modern

Wonderful service, great location, modern and chic decor.

But front desk seem to be short of manpower. Can only see one person there all the time. If more than one guest checks in / out, there could be quite a bit of wait even though I can see that the front desk tries very hard to work as fast as they could. I think they also handle the customer service hotline as well!

There's no stationery items in the room and there's no international TV channels like CNN, BBC etc which can be a bit of a problem for non-Chinese speaking guests who want to keep up with the world news.

The rooms on the 3rd floor are actually on the podium level and has floor to ceiling windows facing the podium which makes privacy a little problem because you have to close the blinds all the time.
10/10
Exceptional
22 Apr 2018
Verified traveler
Brand new hotel, friendly and helpful staffs
10/10
Exceptional
08 Apr 2018
Verified traveler

New hotel

New hotel, very clean with easy transport connections.
Breakfast includes Chinese and western options
Family
8/10
Excellent
02 Mar 2018
Gregory

Just Getting Started

Nice Hotel. The hotel's amongst brand new office complex so could be missed if you didn't look close. The taxi's are new to this location so it's not a recognisable hotel location. You might feel like you're the only one here as it is a bit remote, and brand new. In some ways felt like I was the only guest. And it felt like I was in an office building as I walked down the halls. There was no one at breakfast but me in the lobby. But that being said, the hotel was extremely new and clean and quiet. The staff very helpful.
10/10
Exceptional
12 Apr 2026
LIN
清潔ですが、設備は普通です。
Self
10/10
Exceptional
19 Mar 2026
Sanghyun
.
8/10
Excellent
14 Mar 2026
Miyuki
エアコンの温度設定が、わたしにはやや難しかったです。(もう少し部屋を暖めたかったのですが、うまくいかなかったです)
Business
8/10
Excellent
10 Mar 2026
RYUTARO
飲食店が多くて便利
Business
10/10
Exceptional
13 Feb 2026
Longqing
非常感谢
10/10
Exceptional
02 Jan 2026
NAOYUKI
スタッフさんの対応がかなりよかったです
Family
10/10
Exceptional
28 Dec 2025
Thi Le
Clean and modern
6/10
Pleasant
28 Nov 2025
MASAHIRO
室内温度が、調整しても20度にしか変化しなかった。
そして入室して、テレビのスイッチが入らなかった!翌日対応していただいた。
Business Friends
8/10
Excellent
08 Nov 2025
Antonio
Genial
Business
10/10
Exceptional
20 Sep 2025
CHO-WEI
忘記拍照了,但是房間非常寬敞舒適,如果要用電腦辦公的話感覺燈光有點暗,沒有洗手乳與肥皂,有需要的人要注意。健身房24小時也有游泳池,如果不是有展會繁忙的時候的話,同價位是附近飯店首選。
Business
10/10
Exceptional
18 Sep 2025
TOMOE
綺麗で快適でした。
8/10
Excellent
25 Aug 2025
Jimin

깨끗해요.

건물이 크고 깨끗합니다. 침구도 깨끗하고 직원분들도 친절했어요. 저는 가족여행으로 갔는데 아늑한 느낌은 없었고 비즈니스 출장용으로 적합한 호텔입니다. 아침조식은 기본입니다.
Friends_and_family Family
4/10
Poor
03 Aug 2025
Nohemi Gurrola
.
Leisure Family
6/10
Pleasant
02 Jul 2025
Verified traveler
5年ぶりに2泊3日で利用しました。今回は3階フロアの3158部屋で中庭に面しており、窓が開けられない部屋でした。ホテル設備や周辺環境に不満はありませんが、入室した瞬間から部屋が下水臭く嫌な気になりました。1日目はほとんど外出したのでまだマシでしたが、2日目は匂いが気になってリラックスできませんでした。
排水設備なのか、空調なのか、原因が分かりませんが改善をお願いしたいです。
Business
10/10
Exceptional
07 Jun 2025
Liang
大満足ですが、唯一コーヒー用のクリームがありません。
10/10
Exceptional
06 Jun 2025
Jaiyun
직원들이 친절함.
조식도 가격 대비 훌륭함.
Friends_and_family Family
8/10
Excellent
01 Jun 2025
Chi-Ying
淋浴間沒有浴簾,水會外濺
Friends_and_family Family
8/10
Excellent
30 May 2025
Chi-Ying
設備新但服務可加強
Friends_and_family Family
8/10
Excellent
25 May 2025
TETSUO
合理的でコスパは高い。部屋も快適。シャワー室の水捌け、水圧が十分とはいえない、壁がやや薄め。以外はパーフェクトでした。
Business
10/10
Exceptional
22 May 2025
CHING-HSUN

推薦

隔音好,客房及大廳櫃檯人員態度都很客氣,房間整潔。
10/10
Exceptional
06 Mar 2025
YUSUKE
周りにはあまり飲食店がなかったです、、
Business Self
8/10
Excellent
01 Mar 2025
FUMIKO
目の前にショッピングセンターがあり、便利です。中国の人の生活を感じる事もでき、その点でもお勧めです。ホテルは清潔で、比較的リーズナブル。
10/10
Exceptional
16 Feb 2025
Verified traveler
員工素質不錯
Leisure
10/10
Exceptional
03 Feb 2025
Verified traveler
員工禮貌、熱心!
Leisure Family
10/10
Exceptional
12 Dec 2024
Verified traveler

また泊まりたいホテル

とても清潔で快適に過ごすことができました。
アメニティで置いてあったボディクリームが嬉しい心遣いだと感じました。
構造上、エレベーターから遠い客室だと少し面倒な動線です。
Friends_and_family Family
10/10
Exceptional
06 Dec 2024
Tomoyuki
とても良いホテルです。
Business Self
8/10
Excellent
19 Sep 2024
Takeshi
ホテル内通路の異臭(ドブ臭さ)が酷い
8/10
Excellent
14 Sep 2024
YUKI
good
Business Self
4/10
Poor
24 Aug 2024
??
ホテルとしては普通
朝食があがらない。虫が毎日出たのでマイナス。部屋がシャワーでバスタブじゃないのでマイナス。
Business Self
8/10
Excellent
21 Aug 2024
HIDEKI
立地が良く便利
Business Self
6/10
Pleasant
20 Jul 2024
Shinichi
スタッフの質がひどい
特にフロントの男
Business
2/10
Poor
28 Jun 2024
Hirokazu
現地支払いで予約したにもかかわらず、チェックイン前にクレジットカードに請求された。

Location & surroundings

Hyatt Place Shanghai Tianshan Plaza
421 ZiYun Road, Changning District, Shanghai, China

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Hyatt Place Shanghai Tianshan Plaza

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