Name: Renaissance Shanghai Zhongshan Park Hotel
Address: 1018 Changning Road, Shanghai, 200042, CN

10/10

Exceptional

19 Jul 2026

Sathish

Great location for shopping and metro.
High rise building and have a great view
Can be bit busy area

Friends_and_family Family

8/10

Excellent

15 Jul 2026

Sylvain

Difficile d'avoir une communication en anglais

8/10

Excellent

06 Jul 2026

Li

Good location

Family

8/10

Excellent

10 May 2026

Qingwei

Clean room, great breakfast and convenient location

Family

10/10

Exceptional

06 May 2026

Chen-Hsun

Hotel is very nice near the metro station and shopping mall

4/10

Poor

08 Apr 2026

Lizhou

Didn’t offer AC on hot days, initial staff response also very poor

Family

2/10

Poor

19 Mar 2026

Peter

Room smelled of open sewer, several complaints had no effect. AC did not work, stuck at 25 degrees, staff told to regulate temperature by opening and closing a small window and turning AC on and off! Internet did not work - sometime totally gone, sometimes too slow to receive email. Could be fixed by reception for 2-3 hours, then gone again. Breakfast room understaffed - long que to get an egg, not one time in the week did we get a complete set of silverware, always one missing on all tables - playing ‘find a knife’ or similar every mornnng. The hotel is undergoing an overdue renovation andevidenly let a lot of people go. Did not lower price so if d something else for 2026

Partner

8/10

Excellent

09 Mar 2026

Tony

Excellent location. Easy access to metro snd the mall.

Partner

10/10

Exceptional

05 Feb 2026

Gaizka

Nice - wish complimentary airport pickup may be provided at SHA airport for guests staying more than one night.

10/10

Exceptional

02 Feb 2026

Chen

Staff, service and location.

6/10

Pleasant

27 Jan 2026

Tigran

The rooms were old

Business_and_leisure Family

10/10

Exceptional

16 Jan 2026

William

Great. Thx

2/10

Poor

26 Dec 2025

Jack

Room wasn’t cleaned when we checked in

6/10

Pleasant

22 Nov 2025

Wells

AC in the room was not adjustable and the room was extremely hot. However, the cleaning staff was very friendly and helpful all the time.

10/10

Exceptional

19 Nov 2025

Aiola

Great

10/10

Exceptional

09 Nov 2025

JIEKUN

good service

10/10

Exceptional

21 Oct 2025

Jack

Excellent location. Friendly staff.

Self

10/10

Exceptional

20 Oct 2025

Xunhua

Clean room, polite staff

Leisure Family

6/10

Pleasant

19 Oct 2025

Kenneth

I have stayed here annually for a number of year due to its location and the convenience of knowing where everything is. But the condition continues to deteriorate. The furniture in the room is showing its age. I couldnt get the room temperature right despite having a hotel staff member stop. I frooze all night. Next year when I come back to Shanghai, we are going to explore other options.

Business

10/10

Exceptional

16 Oct 2025

Michelle

The
Location is perfect; the staff is helpful and friendly; and the room is clean.

Leisure Family

10/10

Exceptional

16 Oct 2025

Jun

good location, very close to main subways; in the same building with a big shopping mall, convenient for shopping and dining with many dining options; very friendly staff for check-in, check-out and other services; very quick response for service requests

Leisure Family

6/10

Pleasant

25 Sep 2025

Jeffrey

There is no International Wall Plug and Housekeeping do not have adaptor to offer. This is the greatest disappointment.

Business

10/10

Exceptional

20 Jul 2025

Anna

All good

Leisure

8/10

Excellent

21 Jun 2025

Verified traveler

Facility is not brand-new but well cleaned. 25th floor is the reception lobby and the elevator system is quite complicated, some elevators connect between ground floor and 25th floor, some connect upper than 25th, but some connect from ground to the highest floor, not easy to distinguish them.

Business

10/10

Exceptional

17 Jun 2025

Freeman

Everything is wonderful except AC.

Business_and_leisure Family

8/10

Excellent

13 May 2025

Douglas

I had the pleasure of staying at the Renaissance Hotel during my recent vacation. It is a nice hotel with good facilities and cleanliness. The staff are friendly and polite, especially the reception and luggage storage department on the ground floor. We received a lot of help. However, there are some areas that need improvement. The elevator usage rate of the hotel is very high, the indicator light is not obvious enough, and the door opening time is too short, which has caused door pinching several times. In addition, towels produced in 2022 are still in use. These are some minor issues. Overall, it feels good, especially the hotel is very convenient to public transportation. I would choose this hotel again if I have the opportunity.

Leisure Partner

10/10

Exceptional

09 May 2025

Jun

excellent location

Leisure Family

6/10

Pleasant

29 Apr 2025

Gerry

窗漏水

4/10

Poor

10 Apr 2025

Robert

This hotel has gone down over my years of traveling to Shanghai.

10/10

Exceptional

28 Mar 2025

FUFEI

Thanks for Daly and Ivan at Concierge. Good and warm service for receiving guests.

Business

8/10

Excellent

21 Mar 2025

Michelle

Awesome

10/10

Exceptional

12 Mar 2025

kieron

Great hotel and easy to get around shanghai

10/10

Exceptional

24 Feb 2025

Atta

Nice property. Stayed for the 2nd consecutive time

Business

8/10

Excellent

19 Jan 2025

Deon

If you like cooler rooms ask for windows that open

Great service also friendly staff very quick to respond - lovely breakfast catering for Asian and western pallets - only constructive critique is that in winter December cooler months the heating is high in the rooms and we needed to move rooms to get a room that windows could open as I like to sleep in a cooler environment of around 18-21 Celsius and I find 25-30 Celsius too hot to sleep in - luckily the hotel was able to move me to a room with windows that can open - Hotel is right by the metro so it was super easy to get to the airport and also a wonderful shopping centre below it - over all great hotel

Business

10/10

Exceptional

07 Dec 2024

Atta

Pretty Decent to say the least. Excellent location

Business Self

6/10

Pleasant

13 Nov 2024

Liang

Bad experience for the club room

stayed this hotel on March, was feel good. So last week I stay again when I back Shanghai. But absolutely no right, upgrade the room to club, but doesn’t feel anything 6m bigger than normal room as room details shows, only the level was higher. The room so humid and the air-co was can not do cool down. Change the room still the same. Staff is nice to help, but the room for which I chosen club room is total awful.

Self

10/10

Exceptional

03 Nov 2024

E-Peng

Very nice hotel

Leisure

10/10

Exceptional

23 Oct 2024

Fan

Best location for everything!!

Leisure Partner

10/10

Exceptional

16 Oct 2024

Wolfram Otto

Excellent hotel right at subway station. Local shopping not close but still not too far. Rooms are exquisite and service is grest

Business

8/10

Excellent

02 Oct 2024

Joel

Very nice central location. In a high-rise sharing a mall with many restaurants and shops (was very handy when we were stuck indoor for half a day due to a typhoon). Very close to all transportation. You can also walk to nearby very active neighborhood. Room a little small but ok. Odd that bathroom and bedroom are separated by a glass window with only a Venetian blind for privacy.

Leisure Family

8/10

Excellent

23 Sep 2024

Chihang Benson

A nice hotel to stay

Business

10/10

Exceptional

16 Sep 2024

SHABANA

Nice hotel and friendly staff

Business

6/10

Pleasant

03 Sep 2024

Verified traveler

The place is very conveniently located . With out exiting the building complex you can easily get to subway and the mall. The hidden hotel service charges upon arrival was a shock. It was not mentioned at the reservation. Thumbs down.

Friends_and_family Family

10/10

Exceptional

16 Jul 2024

Jia

Will definitely select it again when back to Shanghai next time!

Leisure Family

10/10

Exceptional

11 Jul 2024

Jia

Very convenient location and the service was so good.

6/10

Pleasant

24 Jun 2024

Han

The AC in the hotel is subpar in the hot summer days. We set the temp of the AC to very low degree, yet it still felt hot in the room when moving around. The room is not cleaned very thoroughly, and the shower head can be better. We stayed here before, and it was great. But this time a little disappointing.

Leisure Family

10/10

Exceptional

23 Apr 2024

Aris

Highly recommended

Business Self

6/10

Pleasant

04 Nov 2023

mingtzu

Can't adjust air conditions temperature ! When outside temperature almost 90 degrees! Very hot and call technician answered yhat is normal because its end of October ! Also in the room no refrigerator not as advertised !

Business

8/10

Excellent

26 Oct 2023

Kenneth

Not bad, but could use a refresh

The hotel is getting worn. The neighborhood is good. But the staff was so so.

Business

4/10

Poor

16 Oct 2023

xiaozhen

Bad service

Leisure Family

10/10

Exceptional

10 Oct 2023

ken

It is a nice place, in the middle of the city, but out of the hustle and bustle of the streets.

Business Self

10/10

Exceptional

21 Sep 2023

Jun Yi

Overall nice. But room has smoke smell despite being non smoking room. Seems to be the standard for china hotels

Leisure Partner

10/10

Exceptional

09 Jun 2023

Rosa

good swim pool, delicious and healthy breakfast option

Business Self

6/10

Pleasant

21 May 2023

To

Aged property. Room was hot and needed fan. Hot tub at gym was not working. Towel are very used although clean.

For the 5 star rating, this place needs to be updated.

Leisure Self

2/10

Poor

15 Apr 2023

Carlos

Horrible hotel

Awful. The air conditioner don’t work in the whole hotel, the fridge was warm and the shower without pressure. I ever saw a 5 star hotel Ian this condition.

Business

10/10

Exceptional

08 Apr 2023

Kyle

My favorite hotel in all the world!

Business Self

6/10

Pleasant

21 Feb 2023

STANLEY

Different from what is used to be

Disappointed with the stay. It is too crowded. Executive lounge is closed . Lack of privacy . This is the result of the Covid situation .

Business

10/10

Exceptional

19 Jan 2023

Michelle

Very nice hotel, and the staffs are very helpful, I will definitely live again

10/10

Exceptional

04 Jan 2023

Michelle

Very nice hotel, will definitely visit again.

Leisure Partner

10/10

Exceptional

01 Feb 2020

Verified traveler

It's very convenient, the quilt is clean, the tea set is not complete, there is no free tea and coffee, some drinks need to be paid, I don't like this unclear service concept so much.

Business Self

8/10

Excellent

09 Jan 2020

Verified traveler

Good location clean and updated facility with good service amenities

Business_and_leisure Family

6/10

Pleasant

09 Jan 2020

Mark

Pros: Hotel is linked to the shopping mall and subway.

Cons: Noticed dirt on the floor in the toilet upon check-in and it was there for 4 days. The bed covers were touching the floor.
There is still room for improvement for cleanliness.

Leisure Family

10/10

Exceptional

02 Jan 2020

Verified traveler

Beautiful hotel fantastic views very convenient transport was easy food variety was excellent price was fantastic

Friends_and_family Family

8/10

Excellent

26 Dec 2019

Verified traveler

Highly recommended hotel

The location and buffet breakfast are excellent although the guest room is warmer than we thought and the temperature can not be adjusted (kept at 26’C). Hotel staff is polite. Front desk help line is quick in responses. I would highly recommend this hotel to anyone love visiting Shanghai.

Friends_and_family Family

10/10

Exceptional

26 Dec 2019

Lim

Staff is friendly and professional.
Great location for public transport and easy to call for taxi.
Spread of Breakfast is good.
Bed is very comfortable.

Business

10/10

Exceptional

13 Nov 2019

CARLOS

Amazing Hotel.

Amazing Hotel in Shanghai. I have been here twice and love it!! We stayed with my girlfriend for 7 days. The views of Shanghai from far is the best I have seen. Breakfast is amazing. Rudi is very nice guy, thanks much!!! I would definitely stay here again and would reccomend it to my friends.

Partner

10/10

Exceptional

10 Oct 2019

Melanie

Fab hotel

Fabulous location, clean, sensational breakfast

Family

8/10

Excellent

14 Sep 2019

Verified traveler

Business trip

I have stayed in the hotel many times. Great locations with 2 big malls and beside train station. Check in on 25th level that is the one thing I feel it’s inconvenient. The room this round I find the humidity is very high. Wet floor and wet clothes remains wet even after 24 hours. Not sure how this will be fixed but certainly not comfortable with this conditioned.

6/10

Pleasant

06 Sep 2019

Verified traveler

not so satisfying service for a 5 star hotel

There are a few things that i could recall during the 2 nights stay in the hotel:
-- the check in process is really slow;
-- and the room is not ready even though we arrived at the hotel around 5pm; this happened to me and also my colleagues.
-- i asked for toothbrush upon check-in; the reception forgot and called me to confirm; then they didn't do it until i called again from my room;
-- i called the service desk to request for express checkout as i got an early plane to catch; nobody at the front desk pick up the call upon two attempts. I gave up.

6/10

Pleasant

31 Aug 2019

Verified traveler

With the price, the room/amenity is so so. Staff is very helpful and friendly. Location is good.

Friends_and_family Family

8/10

Excellent

20 Aug 2019

Verified traveler

Nice

Nice hotel but check in/out takes a bit long

10/10

Exceptional

26 Jul 2019

Verified traveler

Excellent

The hotel is clean. The location is super convenient. Breakfast buffet is awesome. The staff were very friendly and helpful. Impressive services from the 1st floor lobby (concierge), Gym and swimming pool, front desk, restaurants, and housekeeping made our stay pleasant and memorable. Overall this is a very nice hotel. Many thanks!

Family

10/10

Exceptional

26 Jun 2019

Anna

Excellent hotel. One needs to take the metro to get to downtown or other interesting places, but the metro station is right under the hotel, so not a big deal.

Partner

10/10

Exceptional

22 Jun 2019

Feng

Great hotel

This hotel has a prime location, upstairs of a large shopping center. It is right above a subway station, very convenient for getting around, including to the training station and the airports. It has a robot that delivers coffee and other stuff.

Family

10/10

Exceptional

22 Jun 2019

Anna

A bit out of way but right on the Metro line. Vey nice hotel, would stay there again.

10/10

Exceptional

07 Jun 2019

Ilia

Fantastic hotel and great location .

This hotel is beautiful, comfortable, very clean, fantastic location, lovely and very helpful staff and delicious breakfast. This is my favourite hotel in Shanghai

Family

10/10

Exceptional

15 May 2019

Verified traveler

great location - above subway, many restaurants. modern, good wifi, clean. pretty nice staff. decent gym.

Leisure Self

10/10

Exceptional

06 May 2019

JZ

Great location, friendly services, very comfortable room. I will be back for sure.

Business_and_leisure Family

10/10

Exceptional

02 May 2019

Verified traveler

The location is perfect. Convenient for food and shopping.

Business Self

10/10

Exceptional

28 Apr 2019

Verified traveler

Everything. Convenient location above subway, connected to a mall (with many restaurants), decent gym, clean/modern room, fast internet, nice staff, good breakfast.

Friends_and_family Family

10/10

Exceptional

15 Apr 2019

Daisy

You won’t disappointed

I always stay in this hotel every time I visit Shanghai. Never disappointed. Location can’t beat. Very good breakfast buffet with city view. People are friendly, beds are comfortable. will definitely stay again next visit.

Family

10/10

Exceptional

25 Mar 2019

Ruth

Good location, clean and nice. Short walk to MRT station and shopping gmalls

Friends_and_family Family

10/10

Exceptional

07 Mar 2019

Hong

The hotel is very clean and service is amazing. very convenient to shopping and dining.

Family

10/10

Exceptional

03 Feb 2019

Verified traveler

Excellent access to public transport to voth airports. Hotel is nice and comfortable.

8/10

Excellent

31 Jan 2019

Kevin E

Nice hotel, furniture a little tired.

Nice hotel, good restaurant. Mattresses are worn out though. Furniture a bit beat up too. But I would stay again.

10/10

Exceptional

23 Jan 2019

Kim Fung Beacent

Highly recommended hotel in Shanghai

It was amazing! Very good hotel in a location where you can get everything you need.

10/10

Exceptional

01 Jan 2019

Verified traveler

I enjoyed the proximity of the mall . Good to walk around and see new shops

6/10

Pleasant

22 Dec 2018

Eric

Shower water flows all over the rest room.

8/10

Excellent

16 Nov 2018

Kat

Good stay. Nice hotel. Rooms were not bad and have amazing views. We had to take a taxi (about 80 RMB) to get to the bund and city center. The metro is right across the street.

8/10

Excellent

10 Nov 2018

Winnie

Nice hotel and easy to access. Staff training can be further enhanced to meet a 5-star hotel standard.

10/10

Exceptional

09 Nov 2018

Carlos A

Amazing Views

Amazing Hotel. One of the best views we have ever seen from our room!! Highly reccommend this hotel!! Thanks tons!

10/10

Exceptional

01 Oct 2018

Fawzi

It was my 13th stay in the last 5 years

I never get fed up with staying at this wonderful hotel, very well located in a good area of Shanghai and the hotel itself is very clean and modern with good food in all restaurants

10/10

Exceptional

28 Aug 2018

Verified traveler

Have stayed here many times and always have a pleasurable expierence

10/10

Exceptional

16 Aug 2018

Shreyas

Would go again just for the view

Me and my wife stayed here for 3 weeks and it was one of the best hotels I have stayed at till now. The view was amazing from my room and the amenities in the room were fabulous. The staff was very nice and cooperative when it came to any requests or concerns. Overall a perfect 10/10

4/10

Poor

19 Jul 2018

Nina

The receptionist will charge more rates for stayed higher levels every time. The hotel looks nice on anterior lights up on evenings, but, it turned off on 10 pm, it doesn’t looks brilliant and dazzling.

8/10

Excellent

17 Jul 2018

Ed

Hotel situated in a convenience location, right above Longemont Shopping Mall, right across from Raffles Mall and there are dozens of good restaurants nearby.

8/10

Excellent

08 Jul 2018

Verified traveler

Right above metro station

Right above metro station.
With huge shopping arcade below hotel.

8/10

Excellent

15 Jun 2018

Verified traveler

The staff were very polite and helpful. The buffet breakfast was great with a wide selection available. The room was well appointed, but a few small things showed that it may be due for refurbishment soon - perhaps just replacing the drapes would help. One light didn't work.

10/10

Exceptional

07 May 2018

ji

Super location, clean, comfortable, quiet room

The hotel room is well maintained and free of smoking odor which is very rare In China.
Hotel location is so convenient, has easy access to restaurants and shopping mall and is connected to few subways. Subway number 2 can take you to two airports, city center, and train station. Hotel lobby and decoration is not fancy, but the room is quiet and clean. The bed is very comfortable and shower works perfectly. The only complaint we have is the missing map for shopping area directions and signs at the shopping mall are not clearly marked. Highly recommended this place for people who need to access both airports or train stations.

Partner

8/10

Excellent

06 May 2018

Verified traveler

Good hotel and good location. Not so good breakfast