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Hotel Shanghai Hongqiao - Handwritten Collection

Shanghai · China

5 Zunyi South Road, Changning DistrictView location

8.0/10Excellent397 Reviews
Cleanliness8.2/108.2
Service8.2/108.2
Comfort8.2/108.2
Condition7.6/107.6
Neighborhood8.6/108.6
Amenities7.4/107.4
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  • Business hotels
  • Hotels with charm
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Shanghai Hongqiao - Handwritten Collection

Hotel Shanghai Hongqiao - Handwritten Collection enjoys a prime location on Zunyi South Road near Xingyi Road, with excellent transport links. The 360 elegantly designed rooms ensure a distinctive stay. Café Bistro and Lobby Court offers a variety of delicacies.

It includes 1, 900sqm meeting space with comprehensive facilities, a fitness center, indoor pool, sauna and massage service. At a Handwritten Collection of curated hotels where hosts thoughtfully invite guests into their charming and stylish homes.

Read more about this hotelShow less

Located in Shanghai (Puxi), Hotel Shanghai Hongqiao - Handwritten Collection is within a 5-minute drive of L'Avenue and Changfeng Ocean Park. This luxury hotel is 2 mi (3.3 km) from Laowai Street 101 and 8.3 mi (13.4 km) from National Exhibition and Convention Center.

Make yourself at home in one of the 587 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. This hotel has 10 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: CNY 1000.00 per day

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 10:00 AM to 10:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • A car is not required for transportation to and from this property.
  • Special Instructions
    This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately CNY 230.00 for adults and CNY 115 for children
    • Uncovered self parking fee: CNY 100 per day
    • Rollaway bed fee: CNY 232 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Xianxia Road 0.7 km / 0.4 mi
Shanghai Mart 0.8 km / 0.5 mi
Paramount 0.9 km / 0.5 mi
Intex Shanghai 1 km / 0.6 mi
L'Avenue 1.1 km / 0.7 mi
Huangjincheng Road Pedestrian Street 1.2 km / 0.8 mi
Laowai Street 101 3 km / 1.9 mi
Xujiahui Shopping District 3.1 km / 2 mi
Hongqiao Int'l Pearl City 3.2 km / 2 mi
Changfeng Ocean Park 3.4 km / 2.1 mi
Zhongshan Park 3.4 km / 2.1 mi
Longemont Shopping Center 3.5 km / 2.2 mi
LEGOLAND® Discovery Center 3.7 km / 2.3 mi
Metro City 3.8 km / 2.3 mi
Shanghai Zoo 4 km / 2.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2009
  • Total number of rooms: 365
  • Number of floors (main building): 21
  • Suites: 100
  • Family rooms: 1
  • Accessible rooms: 2
  • Connecting rooms
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
Show 55 more facilities & services
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Airport
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging station
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry service
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Garden
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant: 4
  • Non-smoking area
  • Smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room: 8
  • Meeting room: 10
  • ProjectorExtra charge
  • Conference hostessExtra charge
  • Secretarial serviceExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Sun loungers
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Hairdressing salonExtra charge
  • Breakfast
  • À la carte lunch
  • À la carte dinner
  • Early Check-inExtra charge
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BED • 1 Bedroom • 50 m²SUI.DX-KG
    SUITE DELUXE KING BEDPhoto unavailable3 photos

    Hotel Shanghai Hongqiao - Handwritten Collection

    SUITE DELUXE KING BED

    Room photos

    3 photos

    Room overview

    Smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Room amenities

    • Hairdryer
    • Shower
    • Bathrobes
    • Wi-fi
    • Wheelchair-accessible
    • TV
    • Bathtub

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Hotel Shanghai Hongqiao - Handwritten Collection

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Hotel Shanghai Hongqiao - Handwritten Collection

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Hotel Shanghai Hongqiao - Handwritten Collection

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Hotel Shanghai Hongqiao - Handwritten Collection

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Hotel Shanghai Hongqiao - Handwritten Collection

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 32 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable1 photo

    Hotel Shanghai Hongqiao - Handwritten Collection

    DOUBLE DELUXE

    Room photos

    1 photo

    Room overview

    Smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Internet access
    • TV
    • Hairdryer
    • Bathtub
    • Shower
    • Bathrobes

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Hotel Shanghai Hongqiao - Handwritten Collection

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 32 m²TWN.DX
    TWIN DELUXEPhoto unavailable2 photos

    Hotel Shanghai Hongqiao - Handwritten Collection

    TWIN DELUXE

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width, 2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Room amenities

    • Internet access

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Hotel Shanghai Hongqiao - Handwritten Collection

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Hotel Shanghai Hongqiao - Handwritten Collection

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BEDDBL.AS-QN

    Photos are not available for this room type.

    Hotel Shanghai Hongqiao - Handwritten Collection

    DOUBLE CLASSIC QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Hotel Shanghai Hongqiao - Handwritten Collection

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN

    Photos are not available for this room type.

    Hotel Shanghai Hongqiao - Handwritten Collection

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Hotel Shanghai Hongqiao - Handwritten Collection

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDROOMRoom • DELUXE TWO BEDROOMROO.B2-DX

    Photos are not available for this room type.

    Hotel Shanghai Hongqiao - Handwritten Collection

    Room DELUXE TWO BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX-1

    Photos are not available for this room type.

    Hotel Shanghai Hongqiao - Handwritten Collection

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Hotel Shanghai Hongqiao - Handwritten Collection

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 30 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable1 photo

    Hotel Shanghai Hongqiao - Handwritten Collection

    DOUBLE DELUXE KING BED

    Room photos

    1 photo

    Room overview

    Smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • TV
    • Hairdryer
    • Bathtub
    • Shower
    • Bathrobes

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Hotel Shanghai Hongqiao - Handwritten Collection

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE QUEEN BEDSUITE • DELUXE QUEEN BEDSUI.DX-QN

    Photos are not available for this room type.

    Hotel Shanghai Hongqiao - Handwritten Collection

    SUITE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Shanghai Hongqiao - Handwritten Collection

8.0
Excellent
397 Reviews
Cleanliness
8.2 /10
Service
8.2 /10
Comfort
8.2 /10
Condition
7.6 /10
Neighborhood
8.6 /10
Amenities
7.4 /10
100 reviews shown
10/10
Exceptional
30 Jun 2026
cheng khuo
Breakfast variety was excellent. One of the biggest spread I have seen. The umbrella in the room was very useful for the continous light rain in Shanghai.
Self
8/10
Excellent
21 Mar 2025
Liway
Convenient to where I want to go
Business_and_leisure Family
8/10
Excellent
02 Dec 2024
Adrian
The hotel is nice, well kept, and in a convenient location. The room was very good with armchairs, tables, and other items. The breakfast included in the room charge was OK. The food/bar offers were limited. A bar was closed during my four days in the hotel. Other facilities seem good although I did not use them.
10/10
Exceptional
11 Sep 2024
Verified traveler
Booked this hotel for my son who is in Shanghai attending university, staff were very helpful and friendly facilities were excellent.
Friends_and_family Family
10/10
Exceptional
13 May 2021
Verified traveler

Quite good was my experience

My first issue was trying to find the hotel from the subway station. The map from the booking sight was incorrect. So was the Chinese map app. No taxi to be found for quite some time. After arriving, the check-in line was quite long, as was the wait. However, they did apologize and seemed sincere.

The room was in wonderful condition for not-brand-new. Quite good. It had a comfortable feeling.

Black-out curtains truly are. Bed was comfortable. The cleaning personnel were kind as well as thorough in their work. The breakfast buffet was quite good with great variety, with variations each day.

I don't expect people in another country to speak my language. However, I was pampered here, as all at the front desk I worked with did, cooks spoke some, doorman spoke some, and the concierge I dealt with was fluent (all in English).

Pleasant neighborhood. Subway 10 minutes away, food and shopping, plus plenty of trees.

I don't usually say this, but I'd be happy to stay here again if the opportunity presented itself. It wasn't quite perfect, but it was very, very good.
Self
10/10
Exceptional
11 Aug 2020
Angela

Beautiful hotel

This was a beautiful hotel and we were treated very nicely. I would definitely stay here again.
Friends_and_family Friends
10/10
Exceptional
19 Jan 2020
Ka Wing
Free to upgrade the room. The hotel condition is good. It is slightly far away from Metro. There are many shopping centers nearby. The breakfast is good.
Business
10/10
Exceptional
25 Dec 2019
David
Stayed 5 days for family vacation. Location is the best. Convenient access to everything including shopping, entertainment, dining and transportation. Very friendly and helpful staffs.
Leisure Family
8/10
Excellent
20 Jul 2019
Francisco M F

Good location yet reasonable priced

Staffs are friendly and helpful. Condition of the hotel needs an overall renovation.
8/10
Excellent
10 May 2019
Verified traveler
Inspite of the inconvenience, but when brought it up with Jason, the assistant manager, it was promptly, professionally and swiftly rectified. It is but just right to put into consideration that such positive action be complimented accordingly. Highly recommended if you want a non-smoking hotel. Outstanding management team with very pleasing staff. Big quiet rooms with nice spacious bathrooms. They’re one of the very few hotels that give complementary water everyday and they also have one of the best tasting and very aromatic complementary coffee I every had in all my years of traveling! Located near several malls/shopping centers. But you’ll have to walk a bit further to get to restaurants and the station (15 min walk). You get what you see in the pictures. But it has a bit too many kinks for a 5-star hotel though. Since the hotel rooms needs bidet installed and a little renovation (it is an old hotel but definitely NOT worn down!) Hope they’ll fix the aircons since it doesn’t work as well as it should (had the temp. at 10C and all the settings set at cool +max but the room was still too warm for our liking) Will definitely be back! Thank you for making our stay enjoyable and memorable!
Leisure Family
10/10
Exceptional
10 May 2019
Verified traveler
Good location, and friendly staffs!
The room was nice and clean!
Business Self
8/10
Excellent
15 Apr 2019
Verified traveler
Room had nice settings. The water pressure for the shower was low.
Business Friends
10/10
Exceptional
03 Apr 2019
Zaven
It was very good..thanks,
10/10
Exceptional
17 Mar 2019
Sengtak
had a very good check in. As my flight was the redeye, Miya Zhao was very efficient and managed to find room available though it was way before checkin time. This flexibility and customer service made a huge difference for me as I had a late morning meeting to go. Thanks and special acknowledgement to Miya for her fabulous job and contagious smile.
6/10
Pleasant
13 Mar 2019
Pui Mung
Formally was Westin then Sheraton, the problem is under the Chinese management, it’s just lack of experience like they should remind u a day before your check out !
10/10
Exceptional
20 Feb 2019
Verified traveler
5 star facility. But the lobby manager don't knoe how to smile. That's the only pity.
Friends_and_family Family
6/10
Pleasant
26 Jan 2019
Keisuke
breakfast was included so thats a plus, but some cooked dishes were not kept warm. can do a better job as a five-star hotel taste wise and service wise.
Partner
10/10
Exceptional
21 Jan 2019
Verified traveler
Good staff and service, nice clean rooms, would come back :)
Business Self
8/10
Excellent
18 Dec 2018
Verified traveler
I want to reduce the price.
6/10
Pleasant
29 Oct 2018
Elan

Nice and Clean

Nice and clean hotel
6/10
Pleasant
28 Oct 2018
John
I stayed here two nights on one of their top floors. Taking shower was very difficult because shower only allowed me to choose HOT or cold. I just could not set the temp. right. So the next day I changed the room hoping the shower is fine. But it was same as the previous room.
Everything else was perfect such as staffs, rooms, facilities.
8/10
Excellent
21 Oct 2018
Verified traveler

Always double check the price when you check in.

The hotel staff was not very forthright with what they said they would charge on my card. They quoted me something completely different than from what I booked with hotels.com. I am aware of authorizing for incidentals but this wasn't even what they described.
Partner
8/10
Excellent
05 Sep 2018
FlorenceYeh
When standing on the line to wait for check out, there is immediately people to open new counter to speed up the process and shorten the waiting time.
10/10
Exceptional
14 May 2018
Verified traveler
Nice hotel....staff are friendly....centrally located...many shops & restaurants near by.
10/10
Exceptional
13 May 2018
Verified traveler
Good hotel overall....centrally located....many shops & restaurants around.About 20 minutes walk to subway...
8/10
Excellent
15 Nov 2017
Yuichi YYZ

Nice Hotel

Staff Quality one time was very bad but not getting better. It tool so long to check in and out, but now much quicker. Breakfast has not only Chinese and English, but also Japanese and Korean food.
10/10
Exceptional
22 Jul 2017
Smart eteko

Nice hotel closed to restaurant area

Around this hotel, there are lots of Japanese restaurant, and shopping area. Room is fine. Staff is fine.
10/10
Exceptional
07 Jun 2017
Kristen

Friendly staff, great area

Great area of Shanghai - lots of shopping and really delicious restaurants close to the hotel.
6/10
Pleasant
26 May 2017
Verified traveler
A little dated but a nice hotel. Breakfast should be included for the price. Staff was courteous.
2/10
Poor
21 May 2017
Choo Beng

Service needs a lot of improvement.

Unbelievable. Hotel offers free dinner for 2 as a package but when I checked in they told me this is not in the records. When I checked out, they told me Yes I am entitled for this dinner. Too late.
8/10
Excellent
11 Jul 2026
Mitsuharu
以前シェラトンホテルだった頃滞在した事があり、さすが五つ星だけの装備だが、全体的に古い。周りは日本食に困らない環境。虹橋空港からも近い。ホテル全体のリノベーションを望むが、高くなるか心配。
Friends
6/10
Pleasant
01 Jul 2026
SHOJIRO
トイレがウォシュレットじゃ無かった。このホテルは何度か利用してたが経営が変わったせいか残念で会った、予約サイトに明記されていればよかったと思います。
Self
10/10
Exceptional
17 Jun 2026
HAIYAN
방이 넓어서 좋아요,시설이 좀 오래된것 같지만 관리를 잘하여 깨끗합니다. 주변에 먹거리도 많고 쇼핑하기도 좋아요~
Business
10/10
Exceptional
27 Mar 2026
Won Ho
좋아요
Self
10/10
Exceptional
20 Mar 2026
Takashi
リニューアルした新しい部屋でした。長期滞在用で洗濯機やキッチンもありました。朝ご飯は種類も豊富で美味しかったです。
Partner
8/10
Excellent
17 Mar 2026
eto
清潔
Self
6/10
Pleasant
09 Jun 2025
HIROHITO
フロントスタッフの数が少ないし、対応が悪い。チェックインもアウトもかなりマラされた。
Business
8/10
Excellent
02 Jun 2025
Atsushi
虹橋地区で、近辺には、飲食店多数。
地下鉄駅から少し離れているのが難点、
Business
8/10
Excellent
27 Mar 2025
REIKO
口コミにあった排水口の詰まりもなく、清掃も行き届いていて、子連れでも快適に過ごせた。
Leisure Family_with_children
10/10
Exceptional
24 Mar 2025
akihiro
良いホテルです
8/10
Excellent
24 Feb 2025
Norimasa
GOOD
10/10
Exceptional
25 Jan 2025
YUKIE
近くにデパートや飲食店が多く便利です。コンビニはセブンイレブン、ローソン、ファミリーマート全て徒歩圏内です。

快適に過ごせました。
Business Self
2/10
Poor
04 Dec 2024
weijie
配管詰まりで、水浸しで着替えが濡れて、それなのに、スタッフの対応が最悪、もう泊まりたくない
8/10
Excellent
17 Nov 2024
HIROSHI
Good location and silent.
Business
8/10
Excellent
09 Nov 2024
hisashi
快適だった
Business Self
10/10
Exceptional
02 Nov 2024
Franz
Everything just perfect!!! Real great hotel!!!
Leisure Self
10/10
Exceptional
27 Oct 2024
Go
清潔で良い
10/10
Exceptional
21 Oct 2024
tsutomu
ホテルスタッフ対応は良い ハウスキーピング内線では簡単な英語も繋がらない 部屋は綺麗 エアコン温度調整は無くファンの強さのみ
Business_and_leisure Self
10/10
Exceptional
17 Oct 2024
SHENG HSING
大廳有一個電梯是壞的,沒有標示「故障」,很多房客都是刷卡電梯沒反應以為房卡故障,這一點大堂的反應處理有點慢。整體而言各方面都很優的。
Self
8/10
Excellent
27 Jul 2024
hiroshi
ウォシュレットがあればもっと良かった
Business Self
10/10
Exceptional
26 Jul 2024
Hisashi
I always stay this hotel because it’s very nice location.
There are lots of restaurants nearby.
6/10
Pleasant
08 Jul 2024
Dai
元々、シェラトンだったという事もあって建物はしっかりしているし、朝食も美味。
ただ、風呂&トイレの排水がめっちゃ詰まります…
Business Partner
8/10
Excellent
26 Jun 2024
Seulgi
全体的に清潔。
しかし昔からあるホテルだからかな?
全体的に古い感はすごくある。

ベッドメイキングの対応はとても早いので、サービスは良い。
Business
8/10
Excellent
14 Jun 2024
TAKAHIRO
GOOD
8/10
Excellent
15 Mar 2024
Minoru
少し古いが、快適に過ごすことが出来る
Business Self
8/10
Excellent
19 Dec 2023
Kenji
施設自体は古いのですが、掃除が行き届いており、
料金に相応しいと思います。また、ショッピングモール、
飲食店も近郊に多くあり、便利です。
Business Partner
4/10
Poor
01 Apr 2021
Verified traveler
The service standard is getting down, after the management changed. It cannot compare to the former management of Westin and Grand Sheraton, it is far different from before. The courtesy and efficiency of the staff are poor. Disappointed and will not stay here again.
Self
10/10
Exceptional
15 Nov 2020
Ken

服務好

人員服務好 環境整潔
Business
10/10
Exceptional
22 Jan 2020
ジャパンダ
日本食の充実希望と日本語放送のテレビ番組を増やしてほしい。^_^^_^^_^^_^^_^^_^^_^^_^^_^^_^^_^^_^^_^^_^^_^^_^^_^^_^^_^^_^^_^^_^
Business Self
10/10
Exceptional
26 Dec 2019
HIDEO
フロント、客室サービス等の対応も良く大変快適でした。
Business
8/10
Excellent
26 Dec 2019
cj
クラシカルな雰囲気は◎。
部屋と浴室に髪の毛が残ったりしてたのが若干マイナスでした。
スタッフの対応は、問題なし。
Business Self
6/10
Pleasant
23 Dec 2019
辰井士郎
風呂のバスタブに湯水を溜めれない、壊れている。
Business Self
8/10
Excellent
22 Dec 2019
Verified traveler
使用済みのタオルが片付けられていなかった
Business Self
8/10
Excellent
19 Dec 2019
マーガレット
冷蔵庫が入っているTV下の家具のがたつきや、ユニットバスのコーティング材の剥がれ他、施設の老朽化が見られましたが、立地場所や、スタッフの方々の対応が親切で、快適な滞在をさせていただきました。(ユニットバスの縁にアヒルのおもちゃが置いてあり、緊張が解れて嬉しかったです。)
Leisure Self
10/10
Exceptional
16 Dec 2019
Shinya

便利な立地 旧シエラトンホテルで安心サービス

旧シェラトンホテルです。上海市長寧区で最寄り駅は、地下鉄2号線娄山关路駅(Loushanguanlu)、10線伊犁路駅(Yililu)徒歩10分から20分程度。天山路の71路線バスは東西に走りBundo(外灘)まで直行します。周辺にはSCが多くレストランも多い。非常に便利な立地です。
Friends_and_family Family
8/10
Excellent
02 Dec 2019
SG
エギュゼキュティブフロアの会議室を仕事で使わせていただきました。コーヒー、お菓子のサービスもいただき、心地よく効率的な会議ができました。
Business Self
10/10
Exceptional
29 Nov 2019
Verified traveler
今回は一泊だけでしたが、非常に良い対応をして頂きました。有難うございました。
Business
8/10
Excellent
18 Nov 2019
Verified traveler
地點十分方便,近虹橋機場,每次到上海都會選擇錦江大飯店,價錢也合理,房間十分整潔乾淨,職員主動有禮。
Friends_and_family Family
8/10
Excellent
11 Nov 2019
Verified traveler
サービスは大変良かった。
Business Family
6/10
Pleasant
10 Nov 2019
Liao
訂房時的優惠房價跟實際收的不一樣,還好退房時有發現請他們重新確認訂單,要特別注意⚠️房裏設備老舊了
Friends_and_family Friends
10/10
Exceptional
05 Nov 2019
Verified traveler
スタッフの方々が、皆さん親切でした。
Friends_and_family Family_with_children
4/10
Poor
02 Nov 2019
Verified traveler
施設が古いですね。お風呂もちょっと汚い感じがしました。
Leisure Self
6/10
Pleasant
29 Oct 2019
Verified traveler

不便な立地

本当に5つ星なの
Friends_and_family Family
6/10
Pleasant
29 Oct 2019
Verified traveler

5つ星??

アメニティーは申告したら、もらえます。
冷蔵庫が開かない、お国柄的に温かい飲み物しかのまないかもしれないくど、冷蔵庫が使えないのは困った
Friends_and_family Family
6/10
Pleasant
29 Oct 2019
Verified traveler

飲み物を冷やせなかったこまった

タクシーを乗りこなせないと、不便なホテル
見た目部屋の中は、古い感じ
床は絨毯
冷蔵庫がつかえなかった
Friends_and_family Family
6/10
Pleasant
26 Oct 2019
Verified traveler
特にありません。朝食は食べませんでしたが、どうなのでしょうか?
Business Self
10/10
Exceptional
21 Oct 2019
Verified traveler

虹橋エリアの5つ星ホテル

虹橋エリアの5つ星ホテルがスペシャル価格だったため、今回、初めて滞在してみました。部屋もアップグレードして頂き、サービス等は申し分なかったのですが、トイレにウオッシュレット無かったのが残念でした。
10/10
Exceptional
18 Oct 2019
Verified traveler
施設内はいい匂いがして、心地いい空間でした。
バスタオルやバスローブ、タオルなど かなり充実していて過ごしやすかった
Business_and_leisure Friends
10/10
Exceptional
17 Oct 2019
Zhou

良かった

とてもいい立地です、周辺は大きなショッピングモールが3つもあって、食事や買い物は困らなかった。
しかし、水とかは近くにコンビニしかないので、スーパーは日本より高い気がします。
6/10
Pleasant
13 Oct 2019
Verified traveler
もう10年も利用してますが、流石に設備が古くなってきてます。
今回、お風呂の排水がつまったり、トイレの水が流れなくなったり・・・
たまたまでしょうが、トラブルに慣れてないと大変かもです。

また、台風の関係で事前にネット決済で延泊しましたが、チェックアウト時に一泊分請求されました。
カタコトの英語で解決しましたが、このような対応ではちょっと・・・
Business Friends
4/10
Poor
12 Oct 2019
Verified traveler
さーserviceの水が変な味がする。前回まではきにならなかったが、基に戻してほしい。
Business
4/10
Poor
07 Oct 2019
Verified traveler
施設については、大きな問題はありません。ただ、Check In時のStaffの対応は、今回は非常に悪かったです。Depositの際にCard Numberを控え忘れたとの事で部屋まで連絡がきた。更には他の部屋の支払いのDepositにしてしまったとの連絡がくる等、過去にないTroubleが発生した。また、Expediaでは1つの予約をしたつもりが、2つの予約に分割されており混乱をきたした。
Business Self
8/10
Excellent
05 Oct 2019
Verified traveler
・1人室2人で予約しているのに、バスローブや朝食が1人分しか付いていない。
・朝食のバフェの品数が思ってたほど充実していなかったが、一人RMB200は高すぎる!(今回一人分しか付いてなかったため請求された)
・建物が古いので洗面やお風呂の水の流れが悪かった。
Leisure Family
10/10
Exceptional
01 Oct 2019
YUKO

ありがとう!

日本語しか使えない旅行客で不安でしたが、フロントに日本人の方がいらっしゃったので、安心しました。ありがとうございました。
Family
8/10
Excellent
29 Sep 2019
Verified traveler
初めて利用しましたが、よいホテルですね
Business Self
10/10
Exceptional
28 Sep 2019
Verified traveler
ロケーションも良く価格も安い
Business Self
8/10
Excellent
25 Sep 2019
Verified traveler
ウオシュレット付けて
Business
6/10
Pleasant
25 Sep 2019
toku
静かで落ち着けました。
Leisure Self
6/10
Pleasant
25 Sep 2019
Verified traveler
4つ星レベル 特に不便はない。
タクシーは要注意、来るタクシーはみんな割高
カモにしている。
玄関でスタッフに依頼してたら高い。
来た一般のタクシーも、カモにして、まわり道をする。
Self
8/10
Excellent
15 Sep 2019
Verified traveler
いつも通り、ウォシュレット対応の部屋にして頂き、大変満足しています。
Business
6/10
Pleasant
13 Sep 2019
Verified traveler
デポジットをカードで支払いをしましたが、何の証明も頂けない。
Business Self
6/10
Pleasant
08 Sep 2019
Verified traveler
建物自体は昔からあるホテルです
Business Self
8/10
Excellent
07 Sep 2019
Verified traveler
施設が古い為、浴槽の排水に少々難あり。
Business Self
10/10
Exceptional
01 Sep 2019
Verified traveler
ジムナイス!朝食もナイス。
8/10
Excellent
30 Aug 2019
TAI PING
離地鐵太遠, 不容易找到計程車.
10/10
Exceptional
26 Aug 2019
Verified traveler
受付スタッフが研修生だったせいかCHEKINに時間がかかった。
Business Self
10/10
Exceptional
21 Aug 2019
Verified traveler
大変満足しています。今後もウォシュレットの付いている部屋でお願い致します。
10/10
Exceptional
04 Aug 2019
Verified traveler
部屋はゆったりしていて、
バスタブつき。
前回なかったウォシュレットがついていたので
びっくり。ドアマンやスタッフが皆優しく気がよくつく。
Friends_and_family Family_with_children
8/10
Excellent
03 Aug 2019
Verified traveler
だいたい満足しています。
Business
6/10
Pleasant
02 Aug 2019
Verified traveler
前回までウォシュレット付きのお部屋を優遇して頂いていましたが、1ヶ月ぶりに予約したら今回はウォシュレットの無い部屋になってしまいました。残念です。
Business

Location & surroundings

Hotel Shanghai Hongqiao - Handwritten Collection
5 Zunyi South Road, Changning District, Shanghai, China

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Hotel Shanghai Hongqiao - Handwritten Collection

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