Newcz Haeundae Residence

South Korea , Busan
Busan, 30 Haeun-daero 570beon-gil, Haeundae-gu
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100 reviews shown

4/10

Poor

14 May 2026

Siamak

One bedroom had a thin mattress in the floor as a bed. Bath tub leaked so it could not be used. The frame around one of bedroom doors came off and almost hit me. There was a fee to use the pool and the gym. The person at the front desk barely spoke any English.

Family

10/10

Exceptional

13 May 2026

Jessica

Very clean property! You can see the ocean but partially, loved my stay here

Partner

10/10

Exceptional

10 May 2026

Maritza

Nice, comfortable, clean and in at good location.

Family

10/10

Exceptional

29 Apr 2026

Anabelle

An amazing stay and we had a great beach view it was also a very convenient location

Friends

10/10

Exceptional

28 Apr 2026

Evan

Large and spacious, very clean and with a hot tub!!

Partner

10/10

Exceptional

22 Apr 2026

Wenchin

The apartment is very spacious and well equipped. We enjoyed our stay here tremendously.

Friends_and_family Family

6/10

Pleasant

19 Apr 2026

William

Very clean room. However, AC system and water temperature were not working for both my friend’s and our room. This eventually was fixed but nonetheless, a nuisance. Location and price made it a 3.5 star. There is essentially no ocean view unless you dine at their upstairs restaurant. The washer/dryer in the rooms was not operational.

Friends

10/10

Exceptional

14 Apr 2026

Lucie

Beautiful large 2 bedrooms 2 bathroom with ocean view. We were on the 28th floor. Everything needed in the kitchen: rice cooker, coffee pods, filter cold water, kettle, large table for 6, etc. Excellent bakery (Busandang)- just across the street. Quiet and very clean. Would go back there next time I am in Busan. Highly recommended.

Family

10/10

Exceptional

11 Apr 2026

chris

clean and very good location

Family_with_children

10/10

Exceptional

10 Apr 2026

anthony

The hotel was very nice and in a great location. Much nicer than I expected. Staff was friendly. Rooms were clean and big with all the amenities you would need. 10/10

Family_with_children

10/10

Exceptional

10 Apr 2026

Telma

It is clean, pleasant, comfortable and well located, you can walk to the beach, restaurants, Spa, Aquarium, I really like it.

Self

6/10

Pleasant

10 Apr 2026

Robert

Room was clean but the hvac did not work. Had to notify staff to fix it and to get fresh towels. 95% view of sky rises and 5% or less of ocean.

10/10

Exceptional

09 Apr 2026

Judy

Appreciated the size, openness and how clean the unit was

8/10

Excellent

04 Apr 2026

Zachary

Washer was not actually available. The pool and sauna are an extra cost to use which was not clear prior to booking. Conveniently located ad otherwise a great stay.

10/10

Exceptional

03 Apr 2026

john

Room was excellent with spectacular ocean view. Only downfall was due to location being new, a lot of the taxi driver wasn’t familiar with the name of the property.

10/10

Exceptional

02 Apr 2026

Donique Hayes

It was an easy check in and the room was clean. They dropped off new towels every morning! The surrounded area was a lot of restaurants and the beach is within walking distance. I highly recommend this hotel.

Family_with_children

10/10

Exceptional

01 Apr 2026

Joana

Everything was as advertised. The room was clean, well equipped with basic necessities such as plates, soaps, towels etc. The property was close to everything including the beach and restaurants. The property manager was easy to reach out to. We will definitely be booking again.

10/10

Exceptional

31 Mar 2026

Sidney

Good value

10/10

Exceptional

30 Mar 2026

Katherine

We walked into our room in awe. The view from each o the rooms were amazing. Loved looking out through the huge windows to the beach and ocean views. Each of the rooms had so much space, especially the master bedroom. It was a tad chilly, so we didn't use the air conditioning, but the room temperatures were nice and warm. We would love to return to Busan again in the future, especially during warmer months to enjoy the beach and will definitely want to return to New CZ. Highly recommend staying here and getting an ocean view room.

Family_with_children

10/10

Exceptional

29 Mar 2026

Natisha

The staff was very pleasant and made checking in and checking out easy. The beds were very comfortable and the space accommodated my family of 3. We would definitely stay here again.

Family_with_children

8/10

Excellent

29 Mar 2026

Bee Lay

For a 3 persons apartment, there are not enough wall/door hangers and only a mirror in the bathroom.

Family

2/10

Poor

23 Mar 2026

sangil

Absolutely terrible stay — not recommended.
This place is the definition of “you get what you pay for.” The washer and dryer are just for display. When I asked to use them, I was told to go to a coin laundry instead.
There were no mirrors or hangers in the room. The furniture was extremely cheap and very minimal. The bed was uncomfortable and the pillow was even worse — I could barely sleep.
The closet design makes no sense. Unless you are over 6 ft tall, you can’t even hang your jacket properly.
They advertise having a water purifier, but it wasn’t working at all.
Overall, very poor experience. The room felt neglected, poorly equipped, and not worth the money. I would definitely not stay here again.

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

JI YOUNG

If Busan is on your list and you’re traveling with a full crew, this stay is a rare find.

The location is literally about a 2-minute walk from Haeundae Beach, and the views alone made it worth it.

The space comfortably fit all six of us (which is harder to find than it should be), without anyone feeling cramped. It strikes that balance between practical and polished—roomy enough for family life, yet still elevated enough to feel like a proper getaway. We stayed in the “Panoramic Ocean View Suite,” and the view from the living room was absolutely stunning.

Location-wise, it’s hard to beat. You’re exactly where you want to be—steps from the beach and surrounded by both local gems and popular spots, making it easy to switch between exploring and relaxing.

What stood out most was the staff—consistently helpful, genuinely attentive, and quick to make everything feel effortless.

We’ve stayed at other residence-style hotels nearby, but this one clearly stands out in both location and overall experience.

If you’re visiting Busan with more than four people, this is an easy recommendation—one of those stays that simply works, and a place where you’ll create great memories with family and friends.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

BI YAN

Clean room Easy process Nice and quiet Response efficient

8/10

Excellent

14 Mar 2026

David

I really wanted to give this 5 stars, but the drainage smell was a major issue that held me back. I hope this can be addressed for future guests.

Partner

6/10

Pleasant

13 Mar 2026

Andrew

No and laundry machine was im the room but not available to use...they need to post accurate information.

10/10

Exceptional

09 Mar 2026

Ya Qing

Clean room, staff are very approachable.

Family

10/10

Exceptional

07 Mar 2026

Nathaniel

Amazing room, great location, and helpful staff. Excellent value and great panoramic ocean views. I'll definitely stay here again next time I visit Busan.

Family

8/10

Excellent

05 Mar 2026

HO YON

The ocean view was disappointed, you see just a small part.
They have a laundry machine but is not available for guest. I didn't understand why they put something people can not use.
The closet hanger were so high that you must be over 6ft tall to reach them.
Everything else was really good.

Friends

6/10

Pleasant

02 Mar 2026

Thakshine

The room was clean and well maintained which is a positive. The hotel was walking distance to the beach area. They mentioned the rooms will be cleaned after three days.This wasn’t done. We stayed there for four days so it was pointless for us to ask afterwards. Even the towels were not replaced unless we went and asked.

Friends

2/10

Poor

20 Feb 2026

Yevon

staff support and understanding was lacking

Family_with_children

8/10

Excellent

19 Feb 2026

Steven

The facilities were maintained, the location was perfect for beach access and restaurant access. The facilities were missing some of the smaller details, like there was no iron for packed clothes or only 4 towels for the entire extended weekend.

Family_with_children

8/10

Excellent

09 Feb 2026

Kwok Kwong

Clean room, great amenities and friendly staff.

Leisure Family

8/10

Excellent

29 Jan 2026

Swapna

Clean

10/10

Exceptional

28 Jan 2026

Joy

Clean room and convenient location.

Leisure Partner

4/10

Poor

27 Jan 2026

MacKenzie

I would not recommend this hotel. There was a very weird smell coming from the bathroom; we actually asked to move from our original room because the smell was so bad and the second room also had a weird smell. Many amenities were not included and the elevators are very slow. Also the size of rooms are not as pictured.

Partner

8/10

Excellent

21 Jan 2026

MAX

- Room extremely clean
- Excellent staff
- Great location
- A few minor and forgivable quirks (only hand towels, unclear instructions, iffy hot water etc.)

The main drawback is the 4PM check-in time. Coming off a red-eye long distance international flight, the late check-in time is brutal. Convenient for hotel, at the expense of customers. Although I like the property, I'll look for something else next time.

Self

6/10

Pleasant

19 Jan 2026

Hae Yon

Clean and spacey

Leisure Family_with_children

10/10

Exceptional

28 Dec 2025

Logan

Loved the room and the view! Did not want to leave my room! Very walkable for the sea aquarium and beach as well!

Leisure Self

8/10

Excellent

05 Dec 2025

Charles

Excellent hotel within minutes from everything. Close to transportation and very quiet. It deserves a 5 star if it had a view. I was able to get a piece of the ocean with a zoom lens. The best part is the location to the beach, food and shopping. Get a feel of what it would be like if you had a really nice studio apartment in the area. I would definitely stay there again. Wife is very picky and had no complaints during our stay. The bed was very comfortable and the room quiet. Only thing preventing a perfect score is the view and the odd check-in process but wasn’t bad. Friendly staff and fresh towels daily 4.5 out of 5

Leisure Partner

8/10

Excellent

02 Dec 2025

Myung

it was clean & interesting

Friends_and_family Friends

8/10

Excellent

30 Nov 2025

Heath

Great view. Very spacious. We liked the massage chair!

Leisure Family

10/10

Exceptional

18 Nov 2025

Christopher

Beautiful, spacious suite.

Self

10/10

Exceptional

10 Nov 2025

Thanh

Beautiful beautiful!

8/10

Excellent

09 Nov 2025

Jung Hwan

Clena rooms, but needs to have better check in service.

Leisure Friends

10/10

Exceptional

08 Nov 2025

Anne Marie

A beautiful property, clean, well-maintained and comfortable. The room looks exactly like the pictures. The only negative was that expedia describes that room amenities include a washer, but although there is one in the room, it cannot be used. Also there is a fee to access the gym/pool (which it states on the expedia app but not on the website expedia.ca) and that fee is steep at $30-40 per use, per person.

10/10

Exceptional

08 Nov 2025

Azariah

Best hotel in Korea

Business_and_leisure Self

10/10

Exceptional

06 Nov 2025

David

Clean and spacious newly constructed condo. Staff were helpful. Had a washer/dryer in the unit which was not hooked up. Close to lots of restaurants, markets, and train station. Would stay again for our next trip to Busan.

10/10

Exceptional

28 Oct 2025

MICHAEL

Room was super clean and everything seemed brand new!

Leisure Family_with_children

10/10

Exceptional

22 Oct 2025

Amy

Very clean and grate value. close to the attractions and sites.

Business_and_leisure Partner

8/10

Excellent

20 Oct 2025

OLIVIA

Great location and near restaurants, subway and convenient stores.
Listing indicated a washing machine, which was my deciding factor because I was traveling from 2 weeks in Japan and needed a washer. There was a washer BUT it was not operational! Also, we did not have bath towels the first night of a 5-night stay but it was remedied the next day…and then some!

8/10

Excellent

18 Oct 2025

Alex

The apartment was fantastic and in a great location and good value, however some small negatives:
- 10am checkout time is early
- Towels weren't included, they were provided once we asked, but seems a basic thing to just include
- Pool isn't included, but is the main photo on the site. The rate to use the pool is also excessive (40000krw per person)

Partner

10/10

Exceptional

18 Oct 2025

Byron

Best location

Nice large fully equipped apartment, Very nice pool and gym. Excellent location, easy walk to beach and restaurant area. Very quiet rooms

Partner

6/10

Pleasant

17 Oct 2025

Adam

Nous devions avoir la chambre familiale deluxe familaie que nous avions réservé et payé, mais nous avons eu la chambre de base. On nous a repondu que nous avions bien la chambre familiale avec un futon, mais non aucun futon et les images correspondaient pas à la reservation à la chambre nous avoons reservé, mais bien celle de base.

Partner

6/10

Pleasant

11 Oct 2025

Jacob

Room was very nice and tidy and was very modern. However the property doesn't make it clear that the pool is not included with the stay and the charge to use them is well above what can be justified. There was also a massive lis

8/10

Excellent

10 Oct 2025

Brent

Not great and not terrible. Just good.

Leisure Friends

10/10

Exceptional

09 Oct 2025

Kevin

It’s in such a great location, walkable to so many places to eat and shop and I was there for the film festival. Which made my stay even better.
It’s very quiet, I had a great view, the bathroom was very nice, it actually had a dryer, flatscreen TV and a totally equipped kitchen.
+2 balconies. It was my favorite hotel in Busan.

Leisure Self

6/10

Pleasant

07 Oct 2025

Amey

Misleading - no laundry and extra fee for pool & g

Great location, excellent views from L38 Lounge. Terrible smell from sewer and drains inside apartment and all around Busan, so cant entireley blame the property for this. However, the fittness centre opens at 9am and is not part of the property, you need to pay extra. And the swimming pool is also another fee, and has doesnt ipen until 10am, plus it has closure times during the day making it hard to schedule in a convenient time. Laundry is also not available. Its disappinting that this property is advertised with amentities and laundry which is very misleading.

Friends_and_family Family

8/10

Excellent

27 Sep 2025

Kevin

Great place to stay with family, good access to local restaurants and bars, very close to the beach. Only thing is they don’t have wash and dryer and hair conditioner. They don’t have daily house keeping service.
Other than that very nice place for the family vacation.

Business_and_leisure Family_with_children

6/10

Pleasant

26 Sep 2025

Jenny

I couldn't see any ocean view.. inside buildings

10/10

Exceptional

19 Sep 2025

Grace

The place was spotless, 2minutes walk to Haeundae beach with many restaurant options. The rooms were soundproof It seems because I couldn’t hear any noise when I was inside the room itself. 24h front desk service was convenient. They were always eager to answer any of my questions or requests. The only thing I would say is to make it more clear that the reception is on the third floor. It could be a bit confusing for guests on the first day.Overall great stay. Highly recommend

Leisure Self

10/10

Exceptional

18 Sep 2025

Sangik

Great stay. Clean and great location. Everything was new. Highly recommend

Friends_and_family Family

10/10

Exceptional

17 Sep 2025

Nomaan

Nice Residence Hotel

Great location, staff/service, rooms, and more. The building is quite new. A kitchen is also a must with young kids. Ah, and staff were very kind and helpful.

Friends_and_family Family

8/10

Excellent

14 Sep 2025

SangMin

It was a bit difficult to check in. It doesnt have a proper signage.

Housekeeping is every 3 days.

Leisure Family

10/10

Exceptional

12 Sep 2025

Taylor

I loved the experience from this place, I was able to experience ‘living in Busan’. All the amenities and space to experience living in Busan, cleaning services were excellent. Very close to the beach and areas of popular shopping.

Leisure Friends

10/10

Exceptional

12 Sep 2025

Paris

Great stay

All around great stay. Hotel is very clean, there is a 24 hour mart right outside of it. Even the most basic room has a kitchen area. Here are some things I wish could change:
Bigger towels. Maybe it’s because I’m coming from America. But the towels that are given as bath towels are the size of hand towels

Larger sign with hotel name. The hotel name is tuck off in the right corner of the property. I actually passed it at first until GPS showed me it was right there

Neither of these would prevent me from recommending this place and coming back

Business

10/10

Exceptional

11 Sep 2025

Judah

their rooms are really affordable and clean, good architectural designs , so cute , easy to use their facilities full of technology. I wish everyone could have experience like me

Business_and_leisure Friends

6/10

Pleasant

06 Sep 2025

Marlena

Great location but unable to use washing machine in case it broke down . Manager wasn’t happy when I used it

Leisure Friends

10/10

Exceptional

31 Aug 2025

Vietgiao

Great place to stay for a family.

10/10

Exceptional

31 Aug 2025

Trenton

Luxurious lifestyle!!

Omg it was sooo nice, really wasn’t expecting it to feel so luxurious and the room was massive. Great price compared to the states, beautiful views and 1 block away from the beach and dining street nearby.

Friends_and_family Friends

10/10

Exceptional

19 Aug 2025

JUN SEOP

Great place to stay for a family

Leisure Family

10/10

Exceptional

04 Aug 2025

Jon

New, clean, convenient (corner store on premises and free parking). Great suite. I'm not sure who did what in the past that warrants advertising upcharges for things like not doing the dishes or sorting the recycling but it leaves a bad vibe. But I guess they find it necessary.

Leisure Family

8/10

Excellent

04 Aug 2025

Maria

So near the beach and dining options! The room and bed is clean and comfortable. You have to go out for dining but the room we had have a fully equipped kitchen.

Leisure Friends

6/10

Pleasant

28 Jul 2025

Sharon

Property was updated. They had no A/C in the hallway and the entrance to the property. I reserved a double and single bed and only got a double. I asked where the other bed was and they said it was a futon. Futon is a blanket for the floor with a pillow and a cover. Make sure there is an actual single bed.

Leisure Family

10/10

Exceptional

21 Jul 2025

Verified traveler

Home away from home stay!!!

Very nice apartment like, we got 2 bedroom for 2 nights, big rooms, big sala and big kitchen. It really made me feel like a home away from home. We can stay comfortably because of the big space. Nice view of Heundae Beach. With convenince store and restaurant in the lobby, makes easy for us to get our daily food supplies and beverages. Clean towels daily, they automatically put in the front door daily, even we dont ask for it. Wifi connection is also strong. Kitchen is equiped and we can cook what easily when ever we want. The whole unit is clean and organize. Everything is nice and this unit is recommendable.

Friends_and_family Family

10/10

Exceptional

19 Jul 2025

Verified traveler

Great stay in Busan

Great location and a spacious clean condo. Had no problems at check-in, staff was very helpful when needed. Would stay here again if we visit Busan again.

Friends_and_family Friends

8/10

Excellent

19 Jul 2025

Winnifred

Good apartment stay overall

Comfortable and spacious stay. Only issue was that there wasn’t any washing machine in the apartment as we thought it had on the photos at time of booking.
Could do better with more effective dishwashing detergent and bathroom toiletries.

Friends_and_family Family

10/10

Exceptional

18 Jul 2025

jae ho

Good location and clean rooms.

Friends_and_family Family

8/10

Excellent

17 Jul 2025

Yingpu

Very nice

Business Self

10/10

Exceptional

10 Jul 2025

Cynny

The building is really nice and in excellent location. The only drawback is no laundry option.

Leisure Family_with_children

10/10

Exceptional

08 Jul 2025

Anand

Great views and location

10/10

Exceptional

07 Jul 2025

Gabriela

Excellent location, view to ocean close to everything. Has a big fridge. Will be perfect if the washing machine works.

Leisure Family

8/10

Excellent

05 Jul 2025

Leanna

Tried checking in online but ended up going to the 3rd floor to check in. Room had a great view and was super clean and modern. Was within walking distance to the beach, shopping, and many restaurants. Would definitely go there again. Only drawback was you have to pay to use the pool or gym.

Leisure Family

10/10

Exceptional

05 Jul 2025

Lee

Beautiful units. Best place I’ve ever stayed.

10/10

Exceptional

02 Jul 2025

Verified traveler

Great location!

Great location. Wonderful condo accommodations.

Friends_and_family Family

10/10

Exceptional

28 Jun 2025

Viviene

Clean and nice large space for a family of 4. Very close to beach and restaurants. I would use this place again.

Leisure Family_with_children

10/10

Exceptional

27 Jun 2025

Maria

The hotel is excellent! It’s walking distance to Haeundaue Beach, aquarium, metro line, and many restaurants. It’s about an hour bus ride from the hotel to Gamcheon Culture Village. I would definitely stay here again.

Leisure Family_with_children

10/10

Exceptional

26 Jun 2025

Woo Chul

Nicely further and newly built

Leisure Family_with_children

10/10

Exceptional

25 Jun 2025

Stephen

Very modern with friendly professional staff

Leisure Family

8/10

Excellent

24 Jun 2025

Near to everything. Very convenient.

10/10

Exceptional

21 Jun 2025

Susan

Construction in the area was chaotic

Leisure Family

4/10

Poor

18 Jun 2025

HYO SIK

Rude staff barely communicate with them.
Kind of far distance from the Haeumdae main street. No security guards.

Leisure Family

10/10

Exceptional

18 Jun 2025

Jin Rui

A quiet place that is well within walking distance to the bustling Gunam-ro.

Leisure Family_with_children

6/10

Pleasant

16 Jun 2025

Daniel

Not an actual hotel. Limited communication, no laundry available even though it’s depicted in pictures. Additional fees for pool and gym- difficult to set up. It is a great location though- close to beach and main roads

Friends_and_family Family

6/10

Pleasant

14 Jun 2025

Chi Nolan H

It is so so.. laundry doesn’t working at room

Business Self

8/10

Excellent

13 Jun 2025

Julie

the unit was modern and clean. enjoyed the views of the beach and coast from the unit. garbage disposal was well setup not requiring us to bring anything down to sub levels. parking was convenient. the only difficult part was checking in ... unsure where we were suppose to go and had to go to multiple areas to get directions for the right area. also sent texts to the mgmt for additional towels but those requests never got unfulfilled. would stay again if we are in the area as the unit was nice.

Leisure Family

10/10

Exceptional

12 Jun 2025

Paula

Great

Leisure Family

10/10

Exceptional

12 Jun 2025

Eliza Phua

Was a great hotel with good location and walkable from the main busy street.
Rooms were clean and comfortable. Kitchen was equipped and the view was amazing. Conveniently located near the beach too!

Friends_and_family Family

10/10

Exceptional

11 Jun 2025

Jaeui

Stayed at NewCZ Haeundae for a couple of nights during my trip to Busan, and it was honestly a great choice. The room was super clean and looked just like the photos—modern, simple, and cozy. Location-wise, it’s perfect. Just a short walk to Haeundae Beach, and there are lots of cafes, convenience stores, and restaurants nearby. I didn’t have to worry about anything. The bed was comfy, and I appreciated how quiet it was at night. Check-in was smooth and contactless, which I liked. One thing I also noticed was how responsive and kind the staff were through KakaoTalk. Definitely would stay again if I come back to Busan. Solid place for both solo travelers and couples.

Partner

10/10

Exceptional

10 Jun 2025

Jan

Place was clean and spacious. It lived up to the pictures online.

Leisure Friends