Ramada Plaza Chennai

India , Chennai (Madras)
Chennai, 36 Sardar Patel Road
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75 reviews shown

10/10

Exceptional

08 Mar 2026

KAILASH

Breakfast was good

Business

4/10

Poor

05 Mar 2026

Amit

Very rude staff. I want to highlight an incident. The sensors at the entrance gate is ideally supposed to be automated and sensor should be working. As my mother (aged 75+ yrs) were walking from the entrance towards the lobby, the sensor failed working and the entire glass door dashed against my mother's shoulder and she well on her back. When i reviewed this myself by standing close to the door (2 inch approx) to my surprise the door the sensors again did not work and the door closed on me while my finger actually held in the middle of the door. The sensors were actually not working. When we raised this incident to the hotel staff (on duty manager and security in charge), they initially blatantly denied any wrong doings. They were like this is how the sensors work. They were behaving as if we had not stayed in a star property before this. They were being very rude initially and started saying sorry only when some international guests came to the lobby to watch the incident. I then called one of their staff to stand next to door and actually showed to them. The sensors failed again and it was suppose to close on the staff's face. Only then they realized that something was wrong with the sensors at the automated gate. We asked them to connect us to the GM of the hotel (Swapna Nair), which they denied saying she is busy. He was later at around 10PM is when their Deputy GM called and acknowledged the incident. It is a serious threat for children and senior citizens.

Family

6/10

Pleasant

26 Jan 2026

Ramachandran

The room was in good condition. The staff was courteous

Business

8/10

Excellent

24 Jan 2026

Jane

I had a big spacious room- but my friends room was small and very tired looking.
It was super clean. Helpful, friendly and efficient staff.

Business_and_leisure Friends

8/10

Excellent

28 Dec 2025

Premkumar

Good

Business

6/10

Pleasant

27 Nov 2025

Nima

For Marriott room was very big and good. Lobby could’ve been better. Breakfast 3,5

Business Self

8/10

Excellent

10 Nov 2025

Srini

Clean room. Great room service. Food at the breakfast and dinner was great.

Business_and_leisure Self

8/10

Excellent

17 Oct 2025

Prashant

Wifi Internet did not work at all, but overall it’s a fabulous property.

Business_and_leisure Family

10/10

Exceptional

20 Sep 2025

Palanisamy

Amazing food and amenities

Business

8/10

Excellent

02 Sep 2025

Melissa

Great breakfast, noisy bar

Great breakfast, room tidy, wifi a little clunky but passable.

The rooftop bar had an event so we went to tae one one the mezzanine level and they put the music up really loud even though it was only 7pm and had 5 other people in the whole place.

Business

8/10

Excellent

11 Aug 2025

Vikram

👍

6/10

Pleasant

24 Jul 2025

radhika

Close to airport. Staff is hard working and solution oriented. Check-in was slow and we were offered rooms in the smoking floor in spite of clearly specifying non smoking in our booking. We had to switch rooms the next day - overall, very inconvenient.

Leisure Family_with_children

10/10

Exceptional

01 Jun 2025

PARVATHA

Wonderful stay, like the friendly staff. Keep up your good work

Friends_and_family Family

10/10

Exceptional

27 May 2025

BHARATH

The property is vwey well maintained, the staff are very polite .and food is good.
The selection in the breakfast is fine , but can be improved.

Business Self

8/10

Excellent

27 Apr 2025

Amit

Property is close to the little mount metro station

10/10

Exceptional

16 Mar 2025

Gondze

Beautiful Hotel, friendly staff and I wish to return at some point.

Leisure Self

10/10

Exceptional

21 Feb 2025

Arunkumar

Best to stay near by Airport

Leisure Family

10/10

Exceptional

20 Feb 2025

LARRY S

Tops

The best out of 3 times i stayed. Had a better view and the pool was cleaner than ladt time. The staff are wonderful, especially Adithya, the front desk clerk who showed us our room. We had a very relaxing 2 night stay.

Partner

8/10

Excellent

17 Feb 2025

Christopher

Close to airport, nice rooftop

Leisure Self

8/10

Excellent

05 Feb 2025

Beautiful hotel. Check in went smoothly. When checking out did not get the same treatment. Receptionist Anamika was fussy about booking a taxi to the airport. She claimed only one taxi was available and we needed to go early as they had a pickup at the airport same time. I found this hilarious for a five star hotel. As we were already paying a premium for their taxi service and were refused commute. Then another receptionist helped us book the taxi for a later time.

Leisure Family

8/10

Excellent

05 Feb 2025

Venkatesh

Good property a bit aged, they upgraded to a larger room but didn’t tell us it was a smoking floor. Location was great

Leisure Family

8/10

Excellent

02 Feb 2025

Ruth

Great quality, good value

A great hotel in Chennai. Good quality and better value than another 5* hotel I've previously stayed in. The evening buffet was very good and the hotel has a lovely Infinity pool on the roof. If you book at check in the price is cheaper. They upgraded me to a suite which was very spacious. Only negative was a slightly damp/musty smell in the sitting area and one window in the hallway where I couldn't work out how to close the curtains which had an electronic drawing mechanism.

Business

10/10

Exceptional

21 Jan 2025

Albin

Clean and good service.9

Leisure Self

10/10

Exceptional

30 Dec 2024

V.Srinivasa

Conveniently located and value for money. Good staff with a positive attitude. Want to appreciate Kulu, Adam and Aditya in the front office for the professional service and approach. Clean and a very safe place.

Leisure Family

6/10

Pleasant

14 Dec 2024

Dennis

No response from hotel for airport transfer before arrived even though tried multiple times. Needs to top up the bathroom liquids and papers!

Business

8/10

Excellent

01 Dec 2024

HIREN

Decent Hotel

Decent hotel with good breakfast and prompt service.

Business

8/10

Excellent

25 Nov 2024

Nyron

The front door staff lacked courtesy and were not friendly, the staff otherwise were courteous, helpful and friendly

Leisure Self

8/10

Excellent

15 Oct 2024

Larry S

Good, but not fantastic

Second time to return since last year. I was upgraded from a standard room to a better one. The infinity rooftop pool was the main reason i wanted to return, but this year the water was murky and not clear as before. Also in the middle of the day they chose to put chemicals in, with a \"Pool not open\" sign, so we couldn't get a late morning swim as before. Breakfast buffet was plentiful and good however. A bit disappointed. I'll look elsewhere next time I come to Chennai.

Friends_and_family Friends

10/10

Exceptional

04 Oct 2024

Anup

Good value for money

Leisure Family

8/10

Excellent

03 Oct 2024

RAJIV

Response from room tomrestaurantnvia phone is very poor... Inahd to call reception and ask them to connect.

No one picks the calls at restaurant.

8/10

Excellent

26 Sep 2024

Robert

Great service

10/10

Exceptional

08 Sep 2024

Murari

Friendly and helpful staffs

Business Family

8/10

Excellent

26 Aug 2024

Sudhakar

Excellet location, good dining options, friendly and courteous staff.

Leisure Family

10/10

Exceptional

21 Jul 2024

MAHESH

HOMELY STAY

Really good hotel and friendly staff. Good value for money as well!

Business

8/10

Excellent

17 Jul 2024

Krishna

The location, staff flexibility and service and the breakfast buffet were outstanding.

Leisure Family

10/10

Exceptional

01 Jul 2024

Verified traveler

The hotel location is good and the building is in good condition. Buffet breakfast variety can be increased and more staffs are required in the restaurant during breakfast. Overall the experience is good.

Business

2/10

Poor

23 Jun 2024

Zheng

when their night club is on, the music bass shakes the building till 1-2am.

same issue has been reported many times on Google review but nothing has changed.

avoid this '5 stars' hotel, it's a night club

Leisure Friends

10/10

Exceptional

08 Jun 2024

Shalini

Very good rooms, polite staff, great breakfast buffet, neat and clean. Value for money

Business Self

8/10

Excellent

27 Apr 2024

SAYED VASI JAFAR

PLEASANT STAY

It was good and pleasant stay, hotel staff was co operative and helping.

Friends_and_family Family

4/10

Poor

24 Apr 2024

MOON SEOK

It took around 10 minutes to check out process. the hotel charged me wrong amount .

Business Partner

10/10

Exceptional

23 Apr 2024

Kelvin

This is my second time staying here. The staff and service is the best! The rooms are clean, modern, and well kept. The food selection and staff are great. The waiter by the name Lar, as well as all the other wait staff was phenomenal!

Business_and_leisure Self

10/10

Exceptional

31 Mar 2024

Venkatasubramanian

Food was delicious. Especially breakfast has different varieties on each . Nice ambience inside property.
Front desk female was not friendly manner

2/10

Poor

20 Mar 2024

Karthikeyan

Dirty place

Leisure Family

8/10

Excellent

06 Mar 2024

Thambirajah

Frustrated!

An average star hotel, unwelcoming receptions and I felt uncomfortable on the last day and frustrated with number of calls from receptionists regarding my check out time.

Partner

8/10

Excellent

29 Feb 2024

Swarupa

Enjoyed our stay at Ramada in Chennai. The staff members at this hotel (Dinesh at the front desk and Food Service manager and staff) were very attentive, courteous and showcased very good customer service. Their continental buffet had a variety of choices - and the food items that we were especially impressed with were the warm phulka, aloo paratha and mixed vegetable bajee. The rooms were also spacious with a great city view. The only thing I would point out for improvement is that there was a strong smell (could be from a cleaning agent) in the corridors and a musky smell within the room at times which was noticeable. But, overall - very positive experience.

Leisure Family

8/10

Excellent

19 Feb 2024

Anand

Reasonable experience..

Business_and_leisure Family

8/10

Excellent

11 Feb 2024

Amit

Must Try ‘Steamed Sea Bass’ at the restaurant next to Extase. Worth every rupee. Otherwise the hotel and rooms too are well appointed. Highly recommended.

Leisure Self

8/10

Excellent

29 Jan 2024

Rajesh

Check in and check out took longer time than usual

Business

10/10

Exceptional

27 Dec 2023

Breakfast was sumptuous.

No facial tissue kept in room

Leisure Family_with_children

10/10

Exceptional

27 Dec 2023

Excellent hotel. Breakfast was outstanding. Well maintained facilities.

No facial tissues were available; swimming pool water was too cold are the only negatives.

Leisure Family_with_children

8/10

Excellent

18 Dec 2023

Rani

The rooms are large, well-laid out and clean. Hotel has a sterile feel to it and service is very uneven in the restaurants. Reception services also uneven. Website says there is airport shuttle, but there isn't. The hotel will arrange a taxi for which you pay.

Leisure Family

8/10

Excellent

11 Oct 2023

Len

Very friendly staff and good location.

Leisure Partner

10/10

Exceptional

28 Sep 2023

Syed

Pleasure of Staying

It was a amazing experience i had, all staff was excellent and providing outstanding service. From the moment i arrived, i was greeted with warmth and professionalism. The check in and check out process was very smooth and also got an upgraded room. From the front desk to house keeping staff are all very good hospitality. Thank you

Friends_and_family Family

8/10

Excellent

14 Sep 2023

Rayya

👍

6/10

Pleasant

11 Sep 2023

Haribabu

I had to change 3 rooms. All rooms are smelling bad and hotel staff themselves agreed and changed 3 rooms in first two hours of check in. This property is not 5 start hotel.

10/10

Exceptional

06 Sep 2023

David

I paid in AUD but the rate the hotel have charged me in rupees was a rip off
Also their competitors give 1 way free lift to airport

Business Self

8/10

Excellent

05 Sep 2023

Dinesh

Well located nice hotel, large rooms and toilet all very clean

Business

4/10

Poor

04 Sep 2023

Arivazhagan

Property is not maintained, chipped off floor, cracked sink, carpet is not clean or fresh. No upgraded amenities. I would like to down grade to 2star, paid 4star price for a tea RS 400 and rent price. Ramada is lot better than this hotel

Leisure Family

8/10

Excellent

02 Sep 2023

Balasingham

It is not a bad property but it is little old and need a bit cleaning up. It is ok for -1 or 2 nights but definitely not for longer stays.

Leisure Family

10/10

Exceptional

30 Aug 2023

Usha

It is in a safe area, has a nice restaurant and a few minutes walk from other restaurant. The room and bathroom was comfortable and clean. The bathroom could use some extra cleaning to remove lime accumulation in the bathroom. The staff was very courteous and helpful.

Leisure Self

6/10

Pleasant

16 Aug 2023

Michael

Good for the price but some limitations

This hotel is comfortable, clean but a bit soul-less. The roof-top area is nice and has some atmosphere with a decent pool and good outdoor restaurant next to it. Main issue is the complex lighting systems with bathroom lights activated automatically and these can be seen in bed room from bathroom. Spent ages trying to turn everything completely off. Just simple light switches would be better. While bed was quite comfortable, the linen felt cheap and the pillows and mattress felt like rubber. Understand efforts to be enviro-friendly but just one bath-towel and one face-towel made the bathroom feel cheap and not a five-star experience. Glass bottles, and not plastic, for drinking water is great. No soap or shampoo for bath, only bubble-bath (waste)! But piping hot water, which was great. Breakfast was fine. Very good value overall but not sure I'd stay again.

Self

6/10

Pleasant

14 Aug 2023

Jambunathan

The property was ok but on arrival they had messed up and given my room to someone else with a similar name and were not apologetic about it and in fact had an I do not care attitude. The receptionist was very slow and inefficient and we had to literally wait 25 minutes for check in. The residential areas were a little musty. The room was not appropriately stocked. One towel for three people. The utility kits were also not there. The food in room service was poor quality. Overall room service was slow and poor. The actual restaurant/ dining facility was better but definitely needed improvement as far as the quality of the food was concerned. Location was convenient to reach different places in Chennai being kind of centrally located. My experience left a lot to be desired

Business_and_leisure Family

8/10

Excellent

24 Jul 2023

Verified traveler

Very comfortable stay at hotel. Rooms are very upto the mark.

8/10

Excellent

05 Jul 2023

John

Check out process is not quick. They first check your room prior to checkout which delays the process. Dining room coordinator Guru was biased and helped only Tamil speaking people. He made me to change seat during me having breakfast for no apparent reason and only catered to Tamil speaking guests and ignored others. Other staff were very courteous and helpful.

Leisure Partner

10/10

Exceptional

29 Jun 2023

Dinesh

Two-day stay on business trip.

Had a 2-night stay for a business trip. The room was clean, spacious, and well-stocked. I had the opportunity to try out Extase - worked well for my meeting. The breakfast buffet was fantastic with excellent South Indian fare. Great stay overall. Will recommend this to others who plan to visit this part of the world.

Business Self

10/10

Exceptional

19 Mar 2023

Joyal

I booked this for my wife and kid who was travelling from Unites States and they really enjoyed the stay. Staff was so helpful and food was too good. Overall nice experience!

Leisure Family_with_children

8/10

Excellent

25 Feb 2023

Saurabh

comfortable and affordable stay

All staff members were friendly and courteous. Rooms were well kept and overall stay was very comfortable.

Business

6/10

Pleasant

08 Feb 2023

Sundaralingam

its not really a 5 star hotel as it has a smaller lobby, small breakfast area, rooms are not fully updated, some media stuff dont work, check in was not ideal

Business Self

10/10

Exceptional

02 Feb 2023

dina

We enjoyed four days at this hotel. Excellent breakfast, convenient location.

Leisure Partner

10/10

Exceptional

13 Jan 2023

chendra

nice room nice staff

Leisure Self

8/10

Excellent

07 Jan 2023

Jaishankar

This is a good property relatively close to the airport. Staff was courteous and knowledgeable . The breakfast was great. The beds were a bit too soft for my liking and I had a stiff neck in the morning but the other members of the family had a good nights sleep.

Leisure Family_with_children

8/10

Excellent

13 Aug 2022

Verified traveler

Great Stay

Though the rooms are not very new but they are comfortable and big, staff are helpful.

Business

10/10

Exceptional

06 Aug 2022

Ramu

Very well maintained property with outstanding staff.

Leisure Family

6/10

Pleasant

28 Apr 2022

Mani Shankar

Pros:
1. Rooms look very recently furnished
2. Clean

Cons:
1. Rooms suffer from the problem of massive over-engineering. Curtain/drapes work with button, so they have to be fully opened or closed - can't have half open. Why this idiotic over-engineering? I'd prefer old-fashioned manual curtains to this.

2. Similarly, the bathroom lights are unnecessarily motion-sensitive. Making the problem worse, the wall between bathroom and bedroom is made of glass. So, if someone goes to the toilet at night, everyone has light on their faces and wakes up. Horribly poor design.

3. The gym is small and on all the days I stayed 1 of the 2 treadmills was broken. So, at busy times, there is a lot of waiting.

4. Check-out took a really long time because the staff wanted to make sure I had not consumed any of the overpriced minibar snacks. Apparently my assurance that I did not use anything was not enough, housekeeping had to go up and check to confirm I wasn't lying.

Business_and_leisure Family_with_children

10/10

Exceptional

31 Dec 2021

Deepak

Pleasant stay

Leisure Self