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Itc Grand Chola, A Luxury Collection Hotel

Chennai (Madras) · India

Mount Road, Guindy, 63View location

9.0/10Excellent844 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort9.2/109.2
Condition9.2/109.2
Location8.4/108.4
Neighborhood8.0/108.0
Amenities9.2/109.2
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  • Business hotels
  • Hotels with spa
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Itc Grand Chola, A Luxury Collection Hotel

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a 24-hour health club, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.

Grab a bite at Avartana, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms.

A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Read more about this hotelShow less

With a stay at ITC Grand Chola, a Luxury Collection Hotel, Chennai, you'll be centrally located in Chennai, a 5-minute drive from Chennai Trade Centre and 9 minutes from Consulate General of the United States, Chennai.

This family-friendly hotel is 7.2 mi (11.6 km) from Marina Beach and 12.6 mi (20.3 km) from ECR Beach. Make yourself at home in one of the 600 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms.

Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby Professional property host/manager LEED Pets allowed Pet max weight (per pet) in kg is 25 Pet max weight (per pet) in lb is 55 Service animals not allowed Only dogs and cats are allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. Guests booked in half board, and all meals rate plans receive meals for up to 2 adults. Additional guests must pay for their meals at the property.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately INR 2065 per person
    • Pet fee: INR 1750 per pet, per night
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: INR 2360.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

Raj Bhavan 1.3 km / 0.8 mi
Guindy Eco Park 1.5 km / 0.9 mi
Anna University 1.9 km / 1.2 mi
Guindy National Park 2 km / 1.2 mi
Olympia Tech Park 2.6 km / 1.6 mi
Chennai Snake Park 2.6 km / 1.6 mi
St. Thomas Mount National Shrine 2.9 km / 1.8 mi
Indian Institute of Technology Madras 3 km / 1.9 mi
Old Mahabalipuram Road 3.1 km / 1.9 mi
Madhya Kailash Temple 3.2 km / 2 mi
Tamilnadu Science and Technology Centres 3.3 km / 2 mi
Anna Centenary Library 3.5 km / 2.2 mi
Phoenix Market City 3.6 km / 2.2 mi
Chennai Trade Centre 4.4 km / 2.7 mi
Thirumalai Thirupathi Devasthanam Temple 4.6 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2012
  • Total number of rooms: 600
  • Number of floors (main building): 10
  • hotel
  • American Express
  • MasterCard
  • Visa
  • MaestroExtra charge
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
Show 58 more facilities & services
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Secure parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • Medical serviceExtra charge
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant: 6
  • Non-smoking area
  • Smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • ProjectorExtra charge
  • PhotocopierExtra charge
  • Business centre
  • Outdoor freshwater pool: 3
  • Children’s swimming area
  • Sun loungers
  • Parasols
  • WaterSlides
  • TV lounge
  • Game room
  • Sauna
  • Steam bath
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salon
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Snacks
  • Identification card at arrival
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED TWO BEDROOMSDOUBLE • QUEEN BED TWO BEDROOMSDBL.B2-QN

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    DOUBLE QUEEN BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B2-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMS WITH KITCHENETTEAPARTMENT • TWO BEDROOMS WITH KITCHENETTEAPT.B2-KT

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    APARTMENT TWO BEDROOMS WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOUSE CITY VIEWHOUSE • CITY VIEWCTG.CV-1

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    HOUSE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.CV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN RUN OF HOUSETWIN • RUN OF HOUSETWN.RO

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    TWIN RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB EXECUTIVEDOUBLE • CLUB EXECUTIVEDBL.CB-EJ

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    DOUBLE CLUB EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLUB CITY VIEWDouble or Twin • CLUB CITY VIEWDBT.CB-CV

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    Double or Twin CLUB CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUBRoom • CLUBROO.CB

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    Room CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLUBSINGLE • CLUBSGL.CB

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    SINGLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVE CITY VIEWRoom • EXECUTIVE CITY VIEWROO.CV-EJ

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    Room EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUB EXECUTIVERoom • CLUB EXECUTIVEROO.CB-EJ

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    Room CLUB EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLUBDouble or Twin • CLUBDBT.CB

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    Double or Twin CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ANNEXAPARTMENT • ANNEXAPT.AX

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    APARTMENT ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOUSE QUEEN SIZE BEDHOUSE • QUEEN SIZE BEDCTG.QN-1

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    HOUSE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ-1

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ANNEXSUITE • ANNEXSUI.AX

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    SUITE ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN-1

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    APARTMENT QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB CITY VIEWDOUBLE • CLUB CITY VIEWDBL.CB-CV

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    DOUBLE CLUB CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUB EXECUTIVETWIN • CLUB EXECUTIVETWN.CB-EJ

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    TWIN CLUB EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOUSE STANDARDHOUSE • STANDARDCTG.ST-1

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    HOUSE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUSINESSRoom • BUSINESSROO.BS

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    Room BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOUSE GUEST ROOM CITY VIEWHOUSE • GUEST ROOM CITY VIEWCTG.CV-GR

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    HOUSE GUEST ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    GUEST ROOM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.CV-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GUEST ROOM KING BEDTWIN • GUEST ROOM KING BEDTWN.GR-KG

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    Itc Grand Chola, A Luxury Collection Hotel

    TWIN GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO DOUBLE BEDSAPARTMENT • TWO DOUBLE BEDSAPT.2D-1

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    Itc Grand Chola, A Luxury Collection Hotel

    APARTMENT TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOUSE CITY VIEWHOUSE • CITY VIEW • 1 Bedroom • 38 m²CTG.CV

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    HOUSE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    4 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    HOUSE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.CV

    Room amenities

    • Satellite TV
    • Housekeeping
    • Electric Kettle
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Toiletries
    • Desk
    • Bathrobes
    • Pillow menu
    • Slippers

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ANNEXRoom • ANNEXROO.AX

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    Room ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUBDBL.CB-3

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    DOUBLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOUSE CITY VIEW TWO BEDSHOUSE • CITY VIEW TWO BEDSCTG.2B-CV

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    HOUSE CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOM WITH KITCHENETTEAPARTMENT • ONE BEDROOM WITH KITCHENETTEAPT.B1-KT

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    APARTMENT ONE BEDROOM WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEW KING BEDTWIN • CITY VIEW KING BEDTWN.CV-KG

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    TWIN CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO DOUBLE BEDSAPARTMENT • TWO DOUBLE BEDS • 2 Bedrooms • 111 m²APT.2D
    APARTMENT TWO DOUBLE BEDSPhoto unavailable13 photos

    Itc Grand Chola, A Luxury Collection Hotel

    APARTMENT TWO DOUBLE BEDS

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    111 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2D

    Room amenities

    • TV
    • Electric Kettle
    • Oven
    • Housekeeping
    • Dishwasher
    • Satellite TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Pillow menu
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • Kitchenette
    • Direct dial telephone
    • Hairdryer
    • Bathroom

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CITY VIEW TWO BEDSDouble or Twin • CITY VIEW TWO BEDSDBT.2B-CV

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    Double or Twin CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BEDSUI.CV-KG

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    SUITE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDROOMSSINGLE • TWO BEDROOMSSGL.B2

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    SINGLE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLUBSUITE • CLUBSUI.CB

    Photos are not available for this room type.

    Itc Grand Chola, A Luxury Collection Hotel

    SUITE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE EXECUTIVEQUADRUPLE • EXECUTIVE • 1 Bedroom • 38 m²QUA.EJ
    QUADRUPLE EXECUTIVEPhoto unavailable10 photos

    Itc Grand Chola, A Luxury Collection Hotel

    QUADRUPLE EXECUTIVE

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    4 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.EJ

    Room amenities

    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Pillow menu
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Satellite TV
    • Housekeeping
    • Electric Kettle

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Itc Grand Chola, A Luxury Collection Hotel

9.0
Excellent
844 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.2 /10
Location
8.4 /10
Neighborhood
8.0 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
22 Jul 2026
Michael
All good, and an amazing property just to walk around and appreciate the architecture and atmosphere. But, more importantly, this has the most amazing and comfortable beds in India! (even some five-star hotels like the Leela Palace in Chennai has rock hard mattresses, so I moved to ITC Chola). One tip you MUST request a quieter room, away from under the flight path (planes feel like they are just above the swimming pool), away from the outside metro and traffic and the gym which opens very early. Other than that it is paradise. Recommend the Club upgrade if it's not costing too much at time of booking, as the beautiful lounge with free bar for two hours (immediate service, they will even bring two drinks together, for one person, if you wish) also has a very good free buffet (chicken, prawns etc.) - was good enough for me as my evening meal. Also a very impressive breakfast in the re-modelled restaurant - very efficient and tasty. Love the pool and the spa, great hot-tub and sauna (free for all guests). Highly recommend, but light sleepers be warned: request a quieter room or it will not be pleasant.
Self
10/10
Exceptional
18 Jul 2026
Sivashanhari
We had a wonderful stay at this hotel. The rooms were clean, comfortable, and well maintained, and the staff were friendly and welcoming throughout our visit. The overall experience exceeded our expectations. I would definitely recommend this hotel to anyone looking for a great place to stay. You won’t be disappointed!
Friends_and_family Family
10/10
Exceptional
15 Jul 2026
Ramesh
amazing stay
Family_with_children
10/10
Exceptional
11 Jul 2026
Vinothkumar
Very professional staff and the rooms are well cleaned
10/10
Exceptional
04 Jul 2026
Mit
Clean
8/10
Excellent
29 Jun 2026
Harsh
Over all a good experience Good for family holidays lovely breakfast and very polite staff
Family
10/10
Exceptional
23 Jun 2026
Mit
Great
6/10
Pleasant
02 May 2026
Ramesh
Not a 5 star hotel as claimed Not well maintained rooms Amenities were too basic Breakfast was not great
10/10
Exceptional
23 Mar 2026
Sivakumar
Best staff and excellent location
Friends_and_family Family
8/10
Excellent
04 Mar 2026
Srimathi
Spa and gym were good, mattress and pillow not comfortable for a good night sleep
Friends_and_family Family
2/10
Poor
01 Feb 2026
Liam
Pillows are lumpy and hard to sleep on. Food in Peshawri was poor. Breakfast was poor quality as well.
You had a massive lound disco party on a Wednesday night that went on til 2:15 am. When i went to complain, your staff, Anish, Sunny, and Vaishnavi all lied to me, constantly saying they would switch it off, then saying no they couldnt switch it off but would turn it down. It went on vibrating through my room til 2:15am

Disgusting way for a 5* hotel to behave.
Business
8/10
Excellent
26 Jan 2026
Katie
The staff were so friendly and kind! Very helpful.
Business
10/10
Exceptional
20 Jan 2026
Jane
All the staff were very helpful & courteous.
The room was very comfortable.
Friends_and_family Friends
10/10
Exceptional
17 Jan 2026
Srinivasa
Facility and room were spotless, courteous staff with pleasing manners, excellent choice of food and well maintained facility.
Leisure Family
10/10
Exceptional
16 Jan 2026
Muthusamy
All are goid
10/10
Exceptional
12 Jan 2026
Sivakumar
Excellent support staff
Best airport pick up and drop team ( manager and drivers)
Staff very helpful
Business Family
10/10
Exceptional
11 Jan 2026
Liliana
Staff didnt \"seem\" courteous...they were !
10/10
Exceptional
06 Jan 2026
Rajesh
Good spread of breakfast, excellent sound indian food and filter coffee
Business
8/10
Excellent
01 Jan 2026
SARAVANAN
Truly a luxury hotel. Restaurants looked good. But the residences were not up to the expectations. Needs renovation!
Leisure Family
10/10
Exceptional
01 Jan 2026
Harini
Rooms were clean & kept well. Staff were courteous & helpful. Breakfast menu was grand & tasty! Overall very relaxing experience!
Leisure Family
10/10
Exceptional
01 Jan 2026
Arthi
Amazing hotel! We stayed in the 2 bedroom suite and it was exceptional!The hotel staff were super friendly as well. I will definitely be coming back!
Leisure Family_with_children
10/10
Exceptional
30 Dec 2025
Kamalavani
excellent !
4/10
Poor
26 Dec 2025
Deepti
Rooms were ok, but not properly ventilated. No mini bar option in service apartment. Check-in experience wasn’t great. Crowd management at breakfast buffet was poor. Overall experience was underwhelming for a luxury property
Friends_and_family Friends
10/10
Exceptional
24 Dec 2025
Mohana
Opulence, staff, cleanliness, location
Business_and_leisure Family
6/10
Pleasant
23 Dec 2025
Priya
Rooms clean and beautiful. Breakfast was chaotic with long waits for orders
Leisure Family
8/10
Excellent
14 Dec 2025
Gowrisankar
Breakfast menu was the same for all the days.

Service at the breakfast wasn’t great, we had to follow up a few times to get some items delivered to our table.


Room service wasn’t great, they cleaned the room only after we request 2 times.

In general service can be improved. Some management staffs were not polite (especially Male staffs wearing blazers 😃)

Friends_and_family Family
10/10
Exceptional
09 Dec 2025
Sarah
We booked to stay at ITC Grand Chola for a friends wedding celebrations and were not disappointed. The hotels is spotless and the rooms are beautifully decorated. The service was second to none. The restaurants within the hotel were resonably priced and served delicious food. the breakfast covered all cuisines and was served from 0600hrs to 1030hrs so plenty of time to get there.
There are 5 pools which look very cleaned and well maintained, however we didn't get to use these. The spa offers a great selection of treatments and I can recommend the massage!
Friends_and_family Friends
10/10
Exceptional
06 Dec 2025
Chitrarasu
Everything!! One of the best hotels in the world
Business
10/10
Exceptional
04 Dec 2025
Khushmita
Yes, extremely courteous staff
Business_and_leisure Partner
10/10
Exceptional
28 Nov 2025
Hak Hyun
Clean room make up. Good selection of tea amenities. Professional staff.
10/10
Exceptional
26 Nov 2025
SANDOSH
Excellent room and staff.
Family
6/10
Pleasant
24 Nov 2025
Raja Basanth
The staff were all courteous but we had dinner at Royal Vega and it was
10/10
Exceptional
12 Nov 2025
Sudhan
Hotel reasonably close to the airport. Booked a two bedroom, two bath apartment for me and parents. First allotted one had a questionable nicotine odor though it was a non smoking room. Front desk was quick to change the room after we notified them. Really nice of them to do that immediately. All staff were very polite and genuinely hospitable. Food was good at Cafe mercara and Madras pavilion. The Madras pavilion buffet is good but not great. Also the buffets gets crowded at any meal and can be noisy during peak hours. For a hotel this big, I felt the gym was small and no indoor stationery bikes either. Would definitely stay here again since I am a Marriott member, although I would check the other similar hotels in this category too.
Friends_and_family Family
10/10
Exceptional
10 Nov 2025
kumar
Great spacious service apartment with two bedrooms and two bathrooms was just perfect for our family stay. Th entire hotel was spotless, elegant, and the service was great. The food could be getter for the price. Overall, great hotel to stay. Will do it again the next time we are in Chennai.
Friends_and_family Family
10/10
Exceptional
26 Oct 2025
MANIKANDAN
Excellent . Highly recommended
Business_and_leisure Family_with_children
10/10
Exceptional
13 Oct 2025
Bernard
The staff was particularly friendly and helpful more precisely the concierge service and the chauffeur that we had 2 days in a row.
the concierge even took the time to find my purse which I had left in the restaurant the night before.
Exceptional
Friends_and_family Family
10/10
Exceptional
07 Oct 2025
Arun
Excellent staff.
Breakfast was great.
Clean room and excellent in room dining.
Business_and_leisure Self
10/10
Exceptional
28 Sep 2025
Kamaljeet
Rooms are quite outdated.
Business_and_leisure Partner
4/10
Poor
14 Sep 2025
Premila
Expected to be at least a four star quality . Food was terrible. There are better four star hotels than one with this starting in Chennai. Would not recommend
Business Friends
6/10
Pleasant
01 Sep 2025
Muthukumarasamy

No value at all for the money.

Need to have competent staff at the check-in and check out counters. Very inefficient. Breakfast was horrible. Had dinner at the Chinese average food .
Partner
10/10
Exceptional
28 Aug 2025
Akshaya
Just overall a wonderful place to stay! We stayed their 2 bedroom apartment suite. They were clean, well maintained, staff were very polite and helpful. Spa was exceptional. Food was excellent. The microwave in our room never warmed the food that was our only issue. We also didn’t contact them about it because it didn’t matter much. Had we told them, I am sure they would have fixed it quickly. Will be staying with them for our future visits. Please keep up the good work.
Leisure Family
10/10
Exceptional
27 Aug 2025
RAJENDRALAL
service was great
Business Self
10/10
Exceptional
24 Aug 2025
Karena Louise
Amazing
10/10
Exceptional
19 Aug 2025
Herbert
I would like to recommend a good review for the customer service I received from Stephen Garrett and Vaiyshanavi in the front office
Leisure Family
10/10
Exceptional
14 Aug 2025
Michael

Fabulous hotel if you get a quiet room.

After a few noisy rooms in past (rooms under flight path, looking over railway, roadway, next to gym) I was giving this hotel one last go, as everything else is great. Lucky this time as got a very quiet room, after requesting change from one looking over railway. Fabulous bed, bathroom and linen. Club room well worth it as fully free bar for 2 hours in evening with substantial fresh and cooked buffet in lounge, all included, and amazing breakfast spread. They don’t explain benefits of club room well enough on Hotels.com. Spa is also great, free to use sauna , jacuzzi etc. Extraordinary architecture and finish. Pool area could improve with a drinks service. All staff are so polite and helpful. Immaculate throughout.
Self
10/10
Exceptional
12 Aug 2025
Surianarayanan
Very well maintained ; excellent staff; fantastic dining options
Comfortable rooms, excellent bed
Leisure Family
10/10
Exceptional
10 Aug 2025
Nagasubramaniyam
I had the pleasure of staying at ITC Grand Chola, Chennai last week, and it was an exceptional experience from start to finish. The property itself is grand, elegant, and truly reflective of Chennai’s rich heritage, with every corner exuding luxury and warmth.

A special mention to Kaamini Samraj from Guest Relations, who went above and beyond to ensure our stay was memorable. Her attention to detail, warm hospitality, and genuine care made us feel valued and truly at home. From arranging small comforts to checking in personally to see if everything was perfect, Kaamini’s professionalism and kindness stood out and elevated our entire experience.

ITC Grand Chola is already known for its world-class service, but people like Kaamini make it exceptional. I look forward to returning soon and would highly recommend this hotel to anyone visiting Chennai.
Family
10/10
Exceptional
09 Aug 2025
Sanjay
Wonderful with easy check-in and checkout process. The 25th floor was lovely
10/10
Exceptional
09 Aug 2025
Vineeth
Excellent stay as always

My go to hotel in chennai always.
Everything else is secondary
Leisure Family_with_children
10/10
Exceptional
07 Aug 2025
Jacob

A Memorable Experience at ITC Grand Chola, Chennai

My name is Jacob, from Canada, visiting India on a business and pleasure trip. I stayed at ITC Grand Chola for 3 nights and had a wonderful experience in every aspect especially the customer service, room service, cleanliness, and the delicious food.

In addition to the above, I requested the front desk for a tour of this magnificent property. I was assigned a guide named Monica, who was truly amazing. She had in-depth knowledge about the property and shared its history in great detail, from A to Z. The tour lasted about 30 minutes, during which I learned a great deal. Even though I am a Tamilian, born and brought up in Tamil Nadu, I discovered many historical facts from her that I didn’t know before.

I now live in Canada as a citizen and frequently visit India both to explore more business opportunities and for leisure, enjoying our traditional Indian food, reconnecting with my university friends, and exploring our country’s tourism. Monica also kindly offered her assistance for any future bookings at this property.

I would appreciate it if you could share more information about ITC properties across India, as I am very interested in exploring them further. I am also keen to learn more about your club membership program and the benefits it offers.

To sum it up, I am certain I will be returning to stay here in the near future, and I strongly recommend that other guests consider this exceptional property, located in the heart of Chennai. Best wishes!
Business
10/10
Exceptional
06 Aug 2025
Thomas
Excellent big property has it all with class and style
10/10
Exceptional
26 Jul 2025
MARIAN
Great architecture and excellent customer service
Business Partner
8/10
Excellent
26 Jul 2025
kiran

Overall, very good minor issues for improvement

Great location, fantastic service at the restaurant great selection of food top-notch service at the restaurant. Check in with fantastic. The only area that requires improvement. Is that after the check-in I was being escorted by the staff member after walking about 80 feet he just told us to keep walking forward turn left and we would reach our room unfortunately our room was in the residences area, which was a long way away from where we checked in. It’s slightly confusing signage. It been highly appreciated if he could have escorted us till the door of our room rather than give us instructions how to go. At the residences the amenities and space was out of the world. Area of improvement could be that the light switches for numerous and confusing and took us a good few minutes and time to turn them all off.
Friends_and_family Family
8/10
Excellent
24 Jul 2025
Padmalatha
Comfortable stay though Bug spray was required
Leisure Family
4/10
Poor
21 Jul 2025
Rajeswari

ITC GRAND CHOLA - not worth

Cigarette smell. Did not change room inspite of informing reception.

Would recommend Leela Palace as they made us feel special and treated us well.
10/10
Exceptional
21 Jul 2025
Manoj

amazing stay

gorgeous hotel, amazing vegetarian food, good service. Especial thanks to guard at pool and the trainer at gym
Partner
10/10
Exceptional
19 Jul 2025
Pankaj
Overall it’s an excellent properly and top class restaurants. Staff is very nice and friendly.
Friends_and_family Family
6/10
Pleasant
17 Jul 2025
Michael

Amazing property but noisy, planes and 24 hour gym

While this is a stunning looking property, great for photos, it’s a shame it’s so noisy. Right under flight path from intl airport. Planes not their fault but from very early morning I could hear weights pounding from gym even though I had requested a very quiet room after long travels. Would have liked 2 hours more sleep. But spa amazing, and Happy Hour buffet and drinks excellent (complimentary with Club room - recommend club room, which is amazing, super bed and bathroom, if you can get a quieter room). Breakfast also very good. Pool area noisy due to planes flying right overhead. Didn’t spend as much time there as planned. Also no hospitality at pool (no bar service). Bar is amazing also and restaurants look great, but very pricey.
Self
10/10
Exceptional
13 Jul 2025
Shreya
Clean property and friendly staff. Spa treatments were the best part of the stay.
Business_and_leisure Family
10/10
Exceptional
09 Jul 2025
Ashok

Why it’s the best hotel in chennai .

Been a regular from day one. Have been imprsssed with the grandeur, service, food . This time they went overboard.. top notch service, amazing food, gestures and warmth,.. not to talk about the amazing food//.the chefs Mayank and Nikhil were amazing.. took extra care and dished out wonderful food. .. no wonder this remains the favourite hotel for me in chennai. Overwhelmed.. thank you
Friends_and_family Family
10/10
Exceptional
09 Jul 2025
Shankar
Excellent service and food.
Business_and_leisure Family
6/10
Pleasant
01 Jul 2025
Ashok
Have been a regular client right from the start . Been a Marriott bonvoy also . After arriving flying 20 odd hours at almost 1.15 am the check in was not smooth . Was waiting for almost 20 mts . As there was nobody to attend the existing one was trying to attend a problem . The security and valet guys were great . The lotus buffet staff think palak , upon asking for a seat for me and my friend took us through the lotus buffet area and point us seat no 31 to sit . For two guests there were just one chair no silverware , water glasses , napkins , almost without looking directing to table was a bit weird . The other guests sitting next to us noticed this and was asking us to call them to ask for , we didn’t create a scene . Being a chef myself it’s the basic of the staff to do that . Felt there is a service dip for the first time all these years .. have a booking again from
6-9 .. made me wonder ..
Friends_and_family Friends
10/10
Exceptional
27 Jun 2025
Harshal

Worth to Stay at ITC

Excellent room with lot many options to dine inside hotel. Loved Peshawari and Both the cafes they have.
Business
8/10
Excellent
25 Jun 2025
Katsumasa
Perfect
Business Friends
6/10
Pleasant
21 Jun 2025
Kannan
I used to be the fan of ITC. But this time not sure what happened. Service was sloppy and not up to 5 star hotel in my opinion..
Leisure Family
10/10
Exceptional
14 Jun 2025
Joy
An amazing ItC property. All the way. Stay in the club tower
10/10
Exceptional
13 Jun 2025
Renukanthan
its good
Friends_and_family Friends
10/10
Exceptional
08 Jun 2025
Binu
Felt like living in a palace with opulence all around. Very neat and majestic room with great city view outside. Numerous dining options and may take days of stay to explore all.Altogether an unique experience.
Business_and_leisure Family
10/10
Exceptional
20 May 2025
Mani
Amazing time at the apartments in ITC. Lovely pool courteous staff. We dined in Avartana an excellent experience. Might need to consider change of menu.
Leisure
10/10
Exceptional
15 May 2025
Dore
Breakfast was a feast every morning, everyone working there made us feel welcomed and appreciated, and restaurants provided a variety of enjoyable dinners.
Leisure Partner
10/10
Exceptional
27 Apr 2025
Arun Kumar
Architecture, staff and service
Business_and_leisure Family_with_children
10/10
Exceptional
13 Apr 2025
Raja
From arrival to departure, the service from ITC Grand was on-point. The food at their buffets were excellent. The multiple pools, gyms, spas, and other amenities were great. If you visit, you should definitely visit the Spa at ITC Chola Porch. One suggestion would be additional cuisine options in the room-service menu. Otherwise, this was a visit to remember. This was our Kids first visit to India in their 13 yrs of life. Worth every minute. ITC Chola, you did not disappoint! Raja & Archana
Business_and_leisure Family_with_children
8/10
Excellent
16 Mar 2025
Shruthi
Everything was good
Leisure Family
10/10
Exceptional
12 Mar 2025
Solomon
The hotel lives up to every expectation. The staff is Extremely helpful and I would definitely stay here again.
Business Partner
10/10
Exceptional
04 Mar 2025
Verified traveler

Good for Business Trip

Everything was great!
Business
10/10
Exceptional
20 Feb 2025
ARUN

ITC Grand Chola does it again

Its was just amazing overall.
Friends_and_family Family
10/10
Exceptional
05 Feb 2025
Chandini
Excellent hotel. Really beautiful and clean. Within the hotel compound, it is safe and serene. But this is India, so I wouldn’t recommend walking out on your own.
Leisure Family
10/10
Exceptional
04 Feb 2025
Rajagopalan
This is a luxurious hotel in the city served by excellent staff. The rooms are massive (ITC One), well appointed with excellent facilities and air-conditioning. The staff is always willing to help and ensure customer satisfaction. The pool is easily accessible and so is the gym. The bed is massive and they have a variety of pillows to order. Any request is attended to immediately. The breakfast at Madras Pavilion is massive and well stocked.
Leisure Family
10/10
Exceptional
31 Jan 2025
Anusha
Breakfast was really good. It was really nice and staff are very helpful
Leisure Family_with_children
10/10
Exceptional
25 Jan 2025
srividya
Was excellent
Leisure Family
8/10
Excellent
20 Jan 2025
Verified traveler

Amazing to look at / take photos but noisy

Extraordinary building, if not too overwhelming as a hotel. Great spa. Unfortunately it's right under flights taking off from nearby Chennai airport so at the poolside it's constant flight noise and could hear airplanes from inside room all through the night. Really comfortable bed, great linen. Great breakfast, but also noisy in restaurant with very irritating piped music. Also too noisy with music in lounge. Try turning down the noise in hotel you can reduce please, if you can't stop airplanes (but maybe need to update window insulation)! Bathroom fittings a bit old / sharp. Kitchen / living area in apt. very dated and quite scruffed. Very few furnishings / ware.
Self
10/10
Exceptional
17 Jan 2025
Mahal
expansive property w 6 good restaurants
Leisure Self
10/10
Exceptional
16 Jan 2025
Chittibabu
Excellent stay
Leisure Family
10/10
Exceptional
16 Jan 2025
NAGALAKSHMI
All are excellent
10/10
Exceptional
14 Jan 2025
Surianarayanan
This hotel has many excellent restaurants, the staff are very helpful and the rooms are spacious
Leisure Family
10/10
Exceptional
10 Jan 2025
Verified traveler

Impressive hotel and staff

We spent 12 days at the hotel. The 1 bedroom apartment was impeccable, and very comfortable. The staff are very helpful, efficient and accommodating . Check in and check out was easy. There are several options for dining at the hotel. The dishes at the buffets and a la carte dining are well curated and substantial. The fine dining restaurants are all exceptional. The in-house spa is luxurious, the staff and treatments are professional.The pool and surrounding gardens are beautiful.
The hotel takes security very seriously, and we felt safe at all times.
We will definitely stay there again.
Partner
10/10
Exceptional
07 Jan 2025
Letizia
everything was perfect
Leisure Family
10/10
Exceptional
05 Jan 2025
Neil Armstrong
Private and secure place to stay.
Business Self
10/10
Exceptional
03 Jan 2025
Savio
Very well kept property with excellent staff.
Business Friends
6/10
Pleasant
30 Dec 2024
Vinodhkumar
For a hotel of this class I expect impeccable maintenance around mosquitoes. I had to get a room change in the middle of the night due to mosquito menace. The management seemed oblivious. I found mosquitoes even in the lobby. Given the dangers of mosquitoes in India people choose establishments like this to get a safer environment. This was outright disappointing. I would likely avoid this establishment in future visits. This is sullying the ITC Grand Brand. Hope someone would take notice
Leisure Self
4/10
Poor
29 Dec 2024
Sharvan

Not what it claims to be! A luxury 5 star hotel!

We were assigned a room that had a strong musty stale odor; then reassigned. Room was not ready so had to wait for another hour close to 5 pm when check-in was 3:00 pm. Staff was poorly trained; carpet in corridors were stained and in poor condition. Glass lamps on bedside tables had gathered so much dust and office table was sticky. Our room TV did not work till a tech came in and said internet connection was absent. Breakfast for successive days was a nightmare…. It was clear they were inadequately prepared to cope with the number of occupants. When we asked for black coffee, a couple of servers said they did not have it-seriously? Five star luxury hotel? Overhaul the management!! Finally, on our day of checkout, we requested a 1:00 pm checkout ( instead of noon) and that was confirmed…guess what? They deactivated our room key cards at half past noon! Fortunately a cleaning staff in the corridor let us in. The onsite management needs to go for a refresher course on luxury hotel management. Will never stay at this place again.
Friends_and_family Family
10/10
Exceptional
29 Dec 2024
Karthika
Very good
10/10
Exceptional
28 Dec 2024
Vivekananthan
.
10/10
Exceptional
28 Dec 2024
Subramanian Vijay
The Chola Walk, lovely Indian restaurants, friendly staff....sometimes forgetful, dont go breakfast to the 2nd lvl i.e. Rajendra Hall
Leisure Family
10/10
Exceptional
27 Dec 2024
Aditya
Great hotel with a lot of chozha art and aesthetic sense. Loved the amazing service, restaurants and swimming pool
10/10
Exceptional
27 Dec 2024
Lakshmi
Good place to stay with family
Leisure Family_with_children
8/10
Excellent
26 Dec 2024
Michael

Great bed but noisy: under flight path

Amazing hotel for taking photos and bed super comfortable but it’s too noisy. Could hear flights at 3am, 4am, 5am etc, even with ear plugs. It’s right under flight path for take off of planes from nearby airport. Even at poolside a plane passes over very close every 15 mins. Not relaxing. Even with headphones. It’s a pity as pool area nice, spa is amazing, bed and breakfast great. A little run down in places. Staff very friendly mostly. Not advised if you don’t like noise disturbance. Also the background music inside, in lobby, lounge, restaurants, even elevators is too loud. I wonder if this is to cover for noise of airplanes.
Self
8/10
Excellent
13 Dec 2024
Zenyu
Great property. Cleanse needs improvement for 5 star standard.
10/10
Exceptional
11 Dec 2024
Sanjay
Excellent spot locat
Business
10/10
Exceptional
06 Dec 2024
Krishna Chaitanya

Great experience

Great experience for my family

Location & surroundings

Itc Grand Chola, A Luxury Collection Hotel
Mount Road, Guindy, 63, Chennai, Tamil Nadu, India

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Itc Grand Chola, A Luxury Collection Hotel

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