Gardena Terrace Inn

10/10

Exceptional

31 Jan 2024

Breonna

Super friendly front desk staff!

Leisure Partner

10/10

Exceptional

30 Jan 2024

Michelle

We love this place. Friendly staff and rooms are clean

Leisure

2/10

Poor

22 Jan 2024

Russell

No coffee maker in room. No carpeting in room. Bedding very sparce for January. No thick comforter or extra blanket on bed. Condition of room was unacceptable. Poor condition of counters. Not enough face towels for 2 person occupancy. No full length mirror. Would not return to this motel.

Leisure Family

8/10

Excellent

18 Jan 2024

Adrian

.

Family

8/10

Excellent

31 Dec 2023

Aaron

Property is advertised as a 3 star hotel, but is actually more of a 1 star. There are lots of needed repairs. Broken towel racks and hanger rod, missing clothes hangers, broken lock on bathroom door, drains missing plugs. Minor things really, but they add up to an overall feeling of neglect. The bath tiles have been recently renovated, so they may be trying to turn it around

Leisure Family

8/10

Excellent

26 Dec 2023

Vernita

Stay was nice / no complaints.

Partner

10/10

Exceptional

13 Dec 2023

Katrina

Staff are very nice

Leisure Family_with_children

10/10

Exceptional

05 Dec 2023

Jorge

love this place front desk are very friendly.

Leisure Partner

8/10

Excellent

26 Nov 2023

Adrian Patricio

Water pressure was excellent in the shower area. Parking was great and free of charge!, compared to others that charge up to $50 per day!! You have a choice of room service cleaning per day or you can request just towels and trash service per day… this was a perfect location for us depending on the family we was visiting in the area.

Leisure Partner

10/10

Exceptional

25 Nov 2023

Jose

Very good

4/10

Poor

06 Nov 2023

Jose Daniel

Great place to stay. My second visit wasn’t the best though, my shower head wasn’t working and instead of moving me to a new room they fixed it once and didn’t show me how to work the shower.

Leisure Partner

10/10

Exceptional

30 Oct 2023

Steve

No pets is my favorite part. No bed bugs or fleas!!!
Great customer service!! My go to spot. Trucking parking not far.

10/10

Exceptional

18 Oct 2023

Steve

Great customer service. No bugs. Quite. Rooms are clean.

Business Self

10/10

Exceptional

17 Oct 2023

Steve

Customer service

Business Family_with_children

8/10

Excellent

16 Oct 2023

Stephany

This place was decent; pretty comfy bed, we didn't experience any bed bugs (unlike some reviews, appreciate that they cleaned up), not much amenities but there's a fridge, microwave, hairdryer, overall it felt pretty clean. Walking distance to good food places in Gardena. Parking was free and they have a garage. The rules posted on the window were a bit off-putting. Overall, it worked for our purpose and a decent stay.

Business_and_leisure Partner

10/10

Exceptional

14 Oct 2023

Rosetta

Everything was nice, quiet and peaceful. Ice room too.

Leisure Family

4/10

Poor

10 Oct 2023

Verified traveler

Not up to par

Room idnt smell refreshing. Bed sheets had holes and stains.

Partner

10/10

Exceptional

07 Oct 2023

Leo

Convenience

Leisure Self

6/10

Pleasant

29 Sep 2023

Antoine

The room wasn’t worth the price I paid

Leisure Family_with_children

10/10

Exceptional

24 Sep 2023

Marco

Manager she was amazing , I will comeback again .
Thanks for all your service

Leisure Partner

6/10

Pleasant

23 Sep 2023

Laila

kind of dingy

Leisure Partner

8/10

Excellent

21 Sep 2023

Kendal

The property staff was so helpful with everything. I book the room for my son. The staff took good care of him.

2/10

Poor

17 Sep 2023

ABDUL

First of all the pictures are misleading the rooms are not near what is in the picture, the check-in is like right on the street and unsafe the rooms smells so bad , bathroom doors doesn’t close and found cockroach around

Business_and_leisure Family

10/10

Exceptional

16 Sep 2023

Katrina

I come here once a month, great customer service

Leisure Family

6/10

Pleasant

11 Sep 2023

Fabiola

.

Leisure Partner

2/10

Poor

05 Sep 2023

Marques

My bed was dirty and they tried to say it was me.. I want a refund

2/10

Poor

04 Sep 2023

Renée

$220NZD for 1 night in this establishment definitely left me feeling utterly ripped off.
Worst accommodations I have ever stayed in. Don't recommend

Leisure Partner

2/10

Poor

28 Aug 2023

Rie

Rusty brown water came out of the faucet.

4/10

Poor

21 Aug 2023

Eva

When we arrived, I told my husband it looks sketchy. I didn't want to stay but we did. I won't go back, and I don't think it's a family place to stay. We stayed the night and left extra early instead of at checkout time. We got a call from the clerk when we got home, and she said she was trying to get a hold of the previous guest but why did she call us I will keep a look out for charges on our credit card.

Leisure Family

8/10

Excellent

20 Aug 2023

Maria Adilene

Front desk was friendly and helpful, the room was ok for the price , clean and with everything that is needed for the night

Family

10/10

Exceptional

18 Aug 2023

Andria

When i checked in the clerk was nice and made me feel welcome

Leisure Self

10/10

Exceptional

20 Jul 2023

Katrina

Staff was very polite, rooms was great.

2/10

Poor

17 Jul 2023

Ivan

Complete trash whole!
FAKE PICTURES, won't give you a REFUND.

People doing drugs in the hallways.

Unsafe, dangerous area and absolutely no protection.

Anyone is allowed to get in the building, no doors, keycard access.

Wide OPEN garage for anyone to get in.

Rooms smell like trash, smoke and are filthy.

Leisure Self

2/10

Poor

03 Jul 2023

Anthpony

room smell of roach spray, dead roaches and dirty sheets.

2/10

Poor

25 Jun 2023

Verified traveler

There were people doing drugs in the hallway. The police were at the location a lot. The room smelled like smoke and they didnt have smoke detectors. The towels were suppose to be white but they were gray. The front door of the room had a large gap between the floor and the bottom of the door. Overall horrible stay and they dont offer refunds.

Partner

2/10

Poor

23 Jun 2023

nancy

Expensive and dirty

Leisure Family

2/10

Poor

10 Jun 2023

Kohnosuke

Wrong information on checkout time. Still charged late checkout fee.

Business_and_leisure

2/10

Poor

10 Jun 2023

Kendall

This had to be worst motel experience in my life, and im70 years old. A smoke free motel, but a smoke aroma in the room and burn holes in the bedding. A/C- heat was not working,TV remote low on power, filthy toilet seat. Would never go back to this motel.

Leisure Self

2/10

Poor

09 Jun 2023

Sachiko

The first room equipment was broken. Hotel front required cash deposit without receipt. The second room had dirty sheets.

Business_and_leisure Self

8/10

Excellent

08 Jun 2023

tatsuya

Many good small Japanese restaurants own by Japanese also, great day time front desk service!!!!

4/10

Poor

01 Jun 2023

Leticia

The air conditioning, smoke detector and shower were broken. The place smelled dirty and there was no running water in the sink.

Business Family

10/10

Exceptional

27 May 2023

Al

Front desk person was very kind and helpful.

2/10

Poor

25 May 2023

courtney

Not safe for women to go alone

Business_and_leisure Self

2/10

Poor

08 May 2023

Jose

Disgusting old and dirty

Soonest you pull up to their parking structure, theres old mattresses piled on the side, all kinds of broken furniture.

Inside their rooms theres strong cigarette smell like a cheap motel type of room. No towels, pillows very dirty.

Overall, very disgusting to even touch sheets.

Business

10/10

Exceptional

07 May 2023

Ellis

Rooms were clean and loved the bathtub

Leisure Self

8/10

Excellent

19 Apr 2023

Ayesha

This hotel serves it purpose I quite place to sleep, shower and close to freeway and great spicy miso soup near by

Business_and_leisure Family

2/10

Poor

17 Apr 2023

Joe

Horrible experience could not stay at property there were cigarette burns on the comforter. Room smell. !!!

Business_and_leisure Self

2/10

Poor

17 Apr 2023

Liyan

Gor there rooms were dirty,linen was dirty rooms smelled too much of cigarette, staff was super rude front desk told us bot to stain the towels or there a $10 charge per towel. Them towels were nasty to begin with good thing i always carry towels, showers all the water was on the floor bc it had no plastic curtains. ONE THING IS NEVER AGAIN I ASKED FOR MY MONEY BACK BC OF HOW DIRTY AND UNCOMFORTABLE IT WAS THEY KEPT THEIR EYES ON U AT ALL TIMES... DIRTY DIRTY DIRTY NASTY DIRTY. I ALSO ASKED THEM WHY THE ROOMS DONT LOOK LIKE THE ONES ON THE BOOKING SITE THAT IT WAS FALSE ADVERTISEMENT HE DID NOT KNOW WHAT TO SAY!!!@ DONT WAIST YOUR MONEY HERE

Friends_and_family Family

10/10

Exceptional

10 Apr 2023

Ellis

Very nice clean and peaceful

Leisure Self

10/10

Exceptional

08 Apr 2023

Ellis

I have been coming to this property for years it had really gotten bad but the new management is doing a great job bringing it back to past glory

10/10

Exceptional

06 Apr 2023

Andrea

The woman who checked me in and Checked me out was very friendly was very helpful. Enjoyed our talk, I believe she was the manager. I’ve stayed here before years ago it was nice to visit again. We had no issues during our stay. Really nice big room.

Leisure Family_with_children

2/10

Poor

02 Apr 2023

Joshua

Upon checking in, it is very difficult to hear the staff member explain the rules or requirements to be able to check in. On top of that a particular staff member made my partner feel uncomfortable. After entering the room, the smell of tobacco and cigarettes were very overpowering and the smell remained for the whole day. The bathroom door cannot close and it hits the toilet seat and the toilets handle was broken. The bath tub was not properly clean as we saw yellow stains on the floor. The faucets were loose and not attatched to the actual sink. The blankets on the bed had holes in it. The tv didn’t work. The closet doors were missing. Ash marks scattered across the room. We stayed for one day but one day was already enough and had no desire of ever coming back to this place.

Leisure Partner

2/10

Poor

01 Apr 2023

Gabriel

Terrible service terrible location

Room was very average if not mediocre. The table was broken,The tub was dirty, the fridge didn’t work with the exception of the freezer, charged $20 for late check out and another five dollars for being 10 mins past 12. Not only that but try to only give me $25 back and would have if I hadn’t caught it. The deposit was $50 all in all I do not suggest wasting your time or your money on this property.

Partner

4/10

Poor

13 Mar 2023

Jarrod

I was very happy that I found a place that was close enough for me to get to where I needed to be but when I got inside the room I was very disappointed. The tub was nasty there was a nice size hole in the wall the bed linen was a nasty there was hair that wasn’t mine on my bath towel as well as the blow dryer cord again that’s not mine, the bathroom sink water got me all wet because there wasn’t nothing on the faucet from keeping the water from getting everywhere, there was some kind of white stuff on the curtain besides a hole in the curtain, there was a nice size sink hole on the balcony, there was a latch on the door to keep house keepers from coming all the way in the room. We I told them about the room they stated that they no other room like it to switch me in. I felt disappointed and beside that when it was time for me to check out I showed the picture because when I called to the front desk when I got in the room they told me that i wasn’t going to be change the full price because of the room, so talking to them about the problem showing pictures they tell me that they’re renovating certain rooms at a time they just became the new owners of the property and they know that some of the rooms need to be renovated more then others so I stated this room that I was in was you all top end room knowing that this room brings you the most booking why not start with them. The guy kinda brushed off what I said and said something else that didn’t pertain to what I stated. TBC

Business_and_leisure Family

2/10

Poor

26 Feb 2023

Nashaun

didn’t have the room i paid for when i got there

Business_and_leisure Partner

2/10

Poor

26 Feb 2023

eduardo

this is no a hotel

Business_and_leisure Family

8/10

Excellent

24 Feb 2023

Olga

Staff was please

6/10

Pleasant

23 Feb 2023

Anthony

The rooms was cleaner then outside the property

Leisure Family

10/10

Exceptional

22 Feb 2023

Ayesha

Serves it’s purpose. Clean, quiet good night sleep

Leisure Partner

4/10

Poor

19 Feb 2023

Marina

Did not look as a pictures and the room seems to be falling apart.. also next door neighbor been moving furniture all night didn’t sleep well

Leisure Partner

10/10

Exceptional

11 Feb 2023

lyn

Loved the shower open , no tub or shower curtains just open… with two shower heads

Business Self

4/10

Poor

16 Jan 2023

kathie

This is a family run hotel, they are rude, construction went on after 8pm, asked me for a deposit after they had been paid already....not safe, don't recommend 😵

10/10

Exceptional

12 Jan 2023

Josephine

My stay

The lady was very nice the delist was cheap and the place was nice and clean

Friends_and_family Family

2/10

Poor

11 Jan 2023

Lisa

This place was a disaster first of all they had a lot of rules they said no smoking, but there’s no battery in the smoke alarm that AC did not work because the outlet didn’t work there was mold in the windowsills room was dirty and so were the sheets. I can go on but it not wroth it .

Friends_and_family Family

10/10

Exceptional

01 Jan 2023

Ayesha

Friendly staff. It serve’s it’s purpose a place to shower, sleep in peace.

Business Family

4/10

Poor

29 Dec 2022

Vanessa

Do not book

First thing I noticed was the strong smell of urine in the hall way waiting for the elevator (there’s only one way to enter & exit the room area) as we entered the room it smelt of smoke when it was a non smoking room. You can’t enter the bathroom without practically running into the toilet because it’s right in front of the door, there’s no mirror, the comforter/top blanket on the bed had cigarette burns, not all the light switches or outlets worked. Walls are thin so you can hear anything & everything. Do not recommend even if it’s for a night.

Friends_and_family Family

4/10

Poor

28 Dec 2022

Kai

Room smelled like cigarette

10/10

Exceptional

27 Dec 2022

Latifah

The stay was pleasant considering the last minute accommodation. The problem was with your platform. Changing my checkin date.

Business

6/10

Pleasant

26 Dec 2022

Elizabeth

Better service

I did not like the hotel it was not clean. If you want other pillows or blankets they don't have anything extra

Friends_and_family Family

4/10

Poor

26 Dec 2022

Juan

Definitely a 2.5 star hotel but at least we didn't see roaches or bedbugs 😳

Leisure Family_with_children

2/10

Poor

26 Dec 2022

Brittany

Not good.

Leisure Family

10/10

Exceptional

17 Dec 2022

Janet

The hotel was good staff was friendly

Partner

10/10

Exceptional

16 Dec 2022

Sandra

I appreciate Lisa one of the staff members. She made our stay very comfortable and I appreciate her.

Leisure Family

6/10

Pleasant

12 Dec 2022

Jessica

Ehh

Outdated. Not as comfortable. Sheets had blood stained called to have it changed.

Partner

6/10

Pleasant

11 Dec 2022

Valerie

I had to wait outside in cold while staff ran my credit card..why? It was windy. They should’ve opened the office lobby

Leisure Partner

2/10

Poor

30 Nov 2022

Nathan

Horrible hotel feels like night in jail

Leisure Partner

2/10

Poor

29 Nov 2022

Jennifer Alejandra Ramos

The worst place I’ve ever stayed at.

Leisure Friends

4/10

Poor

15 Nov 2022

Guadalupe

I didn’t like that the bed was dirty. There was 2 big stains on the bedsheets and then the ones underneath the top one had cigarette burns through them.

Leisure Friends

2/10

Poor

15 Nov 2022

Jocelyn

This place is dirty as I don’t now what. I even got a “honeymooon suite” even though it was just me as to have more space & hopefully a bit more cleanliness and I still had to go purchase cleaning supplies. The tub was so dirty it stained a towel (which resulted in 20 dollars being taken from my deposit) and I can’t prove it but I genuinely feel as if they have cameras in that suite as the entire time I felt “watched”. The area is dangerous as hell and overall I would only stay here again if they only option was a motel on Fig. -1/10

Leisure Self

2/10

Poor

13 Nov 2022

Izumi

Phone was broken, noisy A/C, dirty carpet

Leisure Family

2/10

Poor

01 Nov 2022

Marco

Save your time and dont stay here. Bed bugs, dirty rooms

Partner

2/10

Poor

15 Oct 2022

Alexandra

I would never stay here again. The photos are incredibly deceiving. Terrible part of town, cars getting broken into, rough looking rooms, broken furniture. The place was dirty I booked for 2 nights and only stayed 1 because I could not take it.

Leisure Family

2/10

Poor

05 Oct 2022

sheila

Made a mistake booking, then 5 or 10 mins later trued to cancle would not allow, charged me instead of 107. 210. Ridiculous might of stay since yhey were going to charge me but the reivirws were not ok

2/10

Poor

26 Sep 2022

Misae

Bug bite me

Business Self

2/10

Poor

19 Sep 2022

Ramon

Night stand was broken, toilet didn’t flush, stains on the wall, gum on the wall, burn holes on the sheets, room smelled like cigarettes.

Leisure Family

4/10

Poor

19 Sep 2022

John

The picture of the lobby is a joke. One is not allowed inside and all business is conducted at a cheesy plexiglass protected counter. My room was a bed, tv(no channel guide) and bathroom. It was relatively clean but it had only the bare minimum required for a stay. It is a 2 star motel, certainly nothing more!

Leisure Self

2/10

Poor

22 Aug 2022

Stan

ROACH hotel

Opened the door turned on the lights and seen about 20 cockroaches in the room running off to hide. Plus the room had a bad odier. We did not stay or get our money back.

Partner

2/10

Poor

21 Aug 2022

Verified traveler

Don’t book

Nothing like the pictures!! Don’t book, you would have a better stay at a motel 6! Very run down, couldn’t bring my self to even spend the night. Soap packets were open in the bathroom, rips on carpet floor, smelly elevator & stairs to rooms , rust on almost everything metal in the room & bathroom. Waited almost 10 minutes to check in outside for the night agent to check me in. Not worth the price, would only be worth it if the rate was 50$ a night

Partner

4/10

Poor

21 Aug 2022

Silvia

First thing i see as i walk in was a death cucarach. The pillows where so thin, the blankets had a cigarette burn, found haces behind the nigth stand and the cover for the outlets where hanging of the wall. The iron wasn't working. Poor low maintainenance.

Leisure Family

2/10

Poor

17 Aug 2022

Michael

Worse place I have ever stayed

This motel is disgusting, filthy, light switches broken, the plug for the hair dryer shocked me when I touched it.

Business

10/10

Exceptional

10 Aug 2022

Brandon

It was a nice place to stay at with decent condition rooms for the price you pay.

Leisure Partner

2/10

Poor

03 Aug 2022

KIMBERLY

.

Leisure Family

2/10

Poor

23 Jul 2022

Ursala

Has spider webs in every corner of the room holes all in the covers an cortains

Business Family

6/10

Pleasant

18 Jul 2022

Troy

I'll go somewhere else next time

The shower water pressure wasn't very good, long strands of hair in the tube (we don't have long hair) and on the table in living room means it wasn't wiped down, the beds and pillows need to be replaced. The bed was very uncomfortable and pillows flat. The glass facing the street was shot, cracked and had clear packing tape on it to hold it together??? The windows facing the west should be tinted because the heat comes into the room and the one ac unit can't cool down the room at all during the day. Night time was fine. The room was really big with two queens and a small dining table, 2 chairs and full kitchenette.

Friends_and_family Friends

8/10

Excellent

25 Jun 2022

Vernon

You get what u pay for. I got want I needed from the maids no complaints. All good. I will stay there again

Business

4/10

Poor

23 Jun 2022

Patricia

The rooms smelled old, lie stale cigarettes. There were roaches walking on counter.

Business Family_with_children

8/10

Excellent

23 Jun 2022

trammel

Good stay

My stay was ok the staff were very accommodating i woud go back again

Self

2/10

Poor

19 Jun 2022

Diana

The room was stained with a strong cigarette smell. The toilet paper looked like it was just used and used 3/4 of the way. The bed was stained. Did not feel safe being there.

Leisure Self

6/10

Pleasant

15 Jun 2022

Verified traveler

Just OK

Just minimally ok.

Business

10/10

Exceptional

18 May 2022

Eduardo Rafael