Name: Sonesta ES Suites Torrance Redondo Beach
Address: 19901 Prairie Avenue, Torrance, 90503, US

10/10

Exceptional

03 Aug 2026

Kristen

Awesome stay!

10/10

Exceptional

02 Aug 2026

Christine

Very satisfied and would definitely stay with our family again. In fact, we're already looking into dates this year that we want to come back and visit again. Redondo Beach is beautiful and so easy to get around. This property in not too far from it and is conveniently located near everything you need - groceries, gas stations, shopping (by car).

8/10

Excellent

01 Aug 2026

Cesar

Very clean good breakfast maybe more choices like fruit I I think can be a good location if you are visiting places like redondo Santa Monica Long Beach San Pedro or Disneyland 45 minutes or less away
Clean pool for kids is a plus

10/10

Exceptional

31 Jul 2026

Kazumi

WE STAY HERE WHEN WE GO DOWN TO VISIT OUR KIDS. IT'S ALWAYS VERY COMFORTABLE. SUITES ARE CONVENIENT, BUT IF YOU WANT BREAKFAST THERE'S A GOOD SERVING. IT'S A QUITE LOCATION ON WEEKENDS. IT'S LOCATED IN A BUSINESS AREA, BUT UNITS ARE SET SO THAT NOISE IS NOT A PROBLEM. WE REALLY LIKE THE SET UP THAT ACCOMADATES HANDICAPPED FOLKS AS WIFE AND I ARE UP IN OUR AGES AND WITH VISION AND MOBILITY ISSUES THE UNITS THAT YOU CAN BOOK ACCOMMODATES THESE ISSUES.

10/10

Exceptional

31 Jul 2026

Dolores

Stayed for 6 nights total. Room was clean and smelled clean. Parking was a little tight but not a deal breaker.
Will definitely stay again when in town.

8/10

Excellent

31 Jul 2026

Roy

Breakfast area was small and cramped. Food was very well prepared and delicious. The times between 7am and 9am seemed to not be enough time for everyone to have breakfast.
The front desk personnel were nice, but not very helpful. The towels for the rooms seemed to be quite an issue.
The parking lot was crowded each of the 5 nights I was there. The spaces were too small for the larger pick up trucks and SUVs that were parked in the lot.

6/10

Pleasant

30 Jul 2026

Robert

Property was nice. Check in was easy.
Getting additional towels was not easy.
Customer service when I called was awful.

10/10

Exceptional

28 Jul 2026

Cody

Amazing room with plenty of space. I loved it!

10/10

Exceptional

28 Jul 2026

Natalya

I will be coming back that's a promise staff was sweet lovely and easy to communicate with and helped us out exponentially I love this place the rooms and breakfast is the best I've had probably ever in a hotel I love this place I'm willing to come and stay just to stay for the hotel

10/10

Exceptional

27 Jul 2026

Vaishali

A very professional staff, safe neighborhood and overall a pleasant homely experience. This place has met and exceeded my expectations.

10/10

Exceptional

27 Jul 2026

LaDonna

Cleaning room parking good breakfast nice staff clean pool

10/10

Exceptional

23 Jul 2026

linda

The room was really nice and had a beach-like theme. It was spacious and felt more like an apartment than just a regular room. The breakfast each morning was excellent…eggs were light and fluffy, potatoes were well cooked and crispy, and each day of our stay there was a different protein (bacon, sausage patty, sausage link), along with a good fresh selection of toppings for the potatoes and eggs. Fresh pancakes, toast, bagels and fruit, too. Parking was ample and bed was very comfortable. I would definitely stay there again!

8/10

Excellent

23 Jul 2026

Dasha

😊

10/10

Exceptional

21 Jul 2026

Giavonni

Love the rooms, parking, and the location.

Family_with_children

10/10

Exceptional

19 Jul 2026

Lucas

Trust the reviews. It was very clean, staff is very friendly (even at 10 pm) and polite, breakfast was good. Cannot say anything wrong.

Family_with_children

2/10

Poor

16 Jul 2026

Rakhi

The rooms were not clean, and housekeeping is only provided every 7 days. We asked to check out one day early due to an emergency after staying for 5 days, but the manager denied our request. The lack of flexibility and poor cleanliness were very disappointing. Unfortunately, we won’t be returning.

Family_with_children

10/10

Exceptional

08 Jul 2026

Alexey

Stayed for 5 nights, room service never appeared. So I didn't need to worry about tips or any other kind of staff appreciation.

Self

8/10

Excellent

03 Jul 2026

Sheldon

Room was very clean and spacious, and the daily breakfast was excellent. One problem was that there were no elevators to the 2nd and 3rd floors which is at least 15 steps up. As seniors, the walk up with luggage was very difficult. No ground floor rooms were available. Also the outdoor stairway is covered with bird poop and need to be cleaned or shielded from the birds.

Family

2/10

Poor

30 Jun 2026

Carolyn

I stayed at this property June 16–19, 2026. Unfortunately, the stay began with problems. My first room’s bathroom had a strong urine odor that suggested it had not been properly cleaned. I reported it, but no other room was available until the next day. Because there is no elevator, I requested a first-floor room but instead had to move from the second floor to the third.

On checkout day, I called to ask about extending my stay and, when that wasn’t available, requested a late checkout because my daughter had just finished an overnight shift and was asleep. Instead, I received repeated calls asking us to leave, and housekeeping came to the door. At no point was I told I had violated any hotel policy or that my conduct could result in future reservations being canceled.

I later made another reservation through Expedia for the same property for the next day. I was never notified that it had been canceled and only learned after arriving to check in. I was told I would not be allowed to stay, despite never having been warned of any issue during my earlier stay. The experience left my daughter and me without accommodations that evening while we waited for the reservation charges to be reversed. A week and counting funds still have not been released from a cancelled reservation, by hotel.

I left my room spotless. Based on my experience with the front desk’s handling of the situation and the lack of communication regarding my reservation, I cannot recommend this property.

Family

10/10

Exceptional

29 Jun 2026

M. Elizabeth

We had a great stay, family friendly and easy to get to.

Partner

2/10

Poor

29 Jun 2026

Carolyn

I stayed at this property June 16–19, 2026. The stay began poorly when my first room’s bathroom had a strong urine odor suggesting it had not been properly cleaned. I reported it, but no other room was available until the next day. Because there is no elevator, I requested a first-floor room, but instead had to move from the second floor to the third.

On checkout day, I called around 10:30 AM to ask about extending my stay three days. Sarah said the hotel was sold out. I then asked about a late checkout because my daughter had just finished an overnight shift and was asleep, and we needed more time to pack. Instead, I received repeated calls to leave, and housekeeping was sent to the door. That was the extent of our interaction. At no point I thought Sarah was offended or told I had violated any hotel policy or that my conduct could result in my reservation being canceled.

I later booked a new Expedia reservation for next day but was never notified it had been canceled. We only found out upon arrival next evening. Manager Lisa called me “threatening and combative” and “not fit to stay,” yet declined to review the recorded phone calls or lobby cameras when I asked how or what I said.

Sonesta Guest Relations advised the cancellation did not appear warranted and that I should have been notified. A formal case was opened. More than a week later, Expedia is still holding over $700 for them canceling the reservation. I left my room spotless. I do not recommend this property

Family

10/10

Exceptional

25 Jun 2026

Troy

We were staying in the area and liked the options they have, nice little clean kitchenette and 3-4 grills out near the pool area, we took advantage of using these and had home cooked meals, saving money and eating good food. The staff was friendly and very helpful, we got some quarters stuck in the washing machine and they came right away and got it figured out for us.
This just worked out real good for us, we didn’t eat the breakfast nor did we use the pool or workout room, the hot tub was not working maybe the heater wasn’t working as some people using it said that it was the same temp as the pool.
Would stay here again, especially if we are staying for any length of time

Partner

8/10

Excellent

24 Jun 2026

Elizabeth

Our stay was great until the last hour. There’s construction in the street or lot next door and they hit a water pipe shutting down our water right around check out time. After we ate breakfast we packed and tidied up and right as I was about to hop in the shower … nothing. My daughter was in a room near us and called freaking out but I thought nothing of it til I checked our water. They initially gave her a 30 min extension because she still needed to get ready but couldn’t with no water. I called and caught a different employee that had just walked in and she allowed us an extra 2 hours. I had my daughter call again and they gave her an extra hour. Original checkouts were 11am now 1pm for us and 1230 for her. By 1230, still no water. We all checked out at 1 and still no water. We had no showers or water to brush our teeth with. Our room keys had been shut down at 11 so we had to go to the front desk to get them activated because we all got locked out and needed to get our things into our vehicle. We had to use the restroom by the pool because we couldn’t even use our toilets due to no water. I have family in town which is why we were there, I arranged for us all to shower there. At checkout, they informed us that since we booked through a 3rd party, they had no way to discount us for our troubles but they offered refreshments and we happily accepted. Pool was nice, heater was broken so hot tub was just a warm tub with jets. Breakfast was better than most places!

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Leilani

We had a wonderful stay. Our room was great. It has a full kitchen or a nice breakfast in the morning . Dining options near by

Partner

10/10

Exceptional

14 Jun 2026

Jaime

The room was very spacious, well designed and had great amenities. The checking staff was very friendly and accommodating. Breakfast was pretty good for hotel food. Nice outdoor area to hang out.

Partner

10/10

Exceptional

11 Jun 2026

Irina

We had a great stay at this hotel. The room was clean and comfortable, the location was perfect and close to everything we needed, and the breakfast was very good with plenty of options.

Family_with_children

10/10

Exceptional

09 Jun 2026

Lee A

Will stay again

Family_with_children

10/10

Exceptional

08 Jun 2026

Angela

N/a………….z

10/10

Exceptional

08 Jun 2026

Jamie

Our favorite place to stay while visiting family nearby. We come a couple times a year and this place is always consistently clean, comfortable and has the best breakfast! Easy check in and close to beaches without paying the beach hotel price. Love the spacious suites with full kitchen and living areas and that it is pet friendly.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Kristie

Always clean we love staying here cause the rooms have so much space for our family

Family_with_children

10/10

Exceptional

06 Jun 2026

Yury

We glad we chose the hotel

10/10

Exceptional

04 Jun 2026

Rong

This was our second time staying at this hotel brand, as we had previously stayed at one of their properties in Orlando. Once again, we had a very pleasant experience.

For a family of five, the two-room layout with three beds worked perfectly for us. It provided enough space and comfort while still being very convenient. We stayed here for seven nights and enjoyed a wonderful vacation.

The hotel was clean, comfortable, and well-suited for family travel. We especially appreciate the spacious room setup, which made our stay much more relaxing. Overall, this is a great option for families on short trips or vacations, and we would be happy to stay here again in the future. Highly recommended for families looking for a comfortable and practical place to stay. We would definitely choose this hotel again.

Family_with_children

8/10

Excellent

02 Jun 2026

bret

Staff was great when we checked in. I heard they were having problems getting rooms ready. but they gave me an upgrade and checked me in some people were told it would be 15 to 30 min. We like staying here the location is good for us. the rooms have a different bedroom for the kitchen and front room. they do allow pets so we did have pet hair on the bathroom floor. A plus they do offer Breakfast free. overall a good stay and we will be back.

Partner

10/10

Exceptional

01 Jun 2026

Talva

We loved our room and our stay. We plan to stay there everytime we come back to LA. Thank you to all the staff.

Partner

10/10

Exceptional

31 May 2026

Sherrie

It was very clean and comfortable, and I would stay again

Family_with_children

10/10

Exceptional

30 May 2026

Ashley G

Amazing, wish I had a longer stay

Partner

4/10

Poor

27 May 2026

Nicholas

Room dirty and smelled, kitchen utensils were used and dirty, floor was sticky, towels had stains, bathtub floor had sticky residue.

Hot tub did not work.

10/10

Exceptional

26 May 2026

Tae Ju

We had a great stay at Sonesta ES Suites Torrance Redondo Beach. The front desk staff were extremely friendly and helpful, which made a really good first impression.

Breakfast is served daily from 7–9 AM, and for this price range, I thought it was very generous. Parking was also included, and there were plenty of spaces, so we never had any issues finding a spot.

The room had an induction cooktop, microwave, and a large refrigerator, which was very convenient, especially when traveling with a young child and needing to prepare simple meals.

One thing to keep in mind is that housekeeping is only provided once a week, probably because of the reasonable price. If you need fresh towels, you can bring the used ones to the front desk and they will exchange them for the same number of clean towels. It was not inconvenient for us at all.

Overall, for the price, I think this hotel is a great value. The room was comfortable, breakfast and parking were included, the atmosphere was nice, and there was even a pool. We had a very pleasant stay. 5 stars!

Family_with_children

10/10

Exceptional

25 May 2026

Rusty

Always a great time when staying here.

Family_with_children

8/10

Excellent

23 May 2026

Walter

This property does not have elevators
If you have luggages better take first floor

8/10

Excellent

22 May 2026

Tonya

Very nice room. Nice to be able to stay with the pups. Quiet and well located.

Partner

2/10

Poor

22 May 2026

Eric

Will never stay at this location ever again. We found a trash can under the sink filled with human poo and pee and we weren’t given anything in return like a free stay or something in return! So disgusting

Family_with_children

10/10

Exceptional

11 May 2026

Carla

Yes 👍 nice

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

Phil

Good Breakfast

Partner

10/10

Exceptional

29 Apr 2026

Lesley

Breakfast was good. Love how spacious this place was. Parking was excellent.

Partner

10/10

Exceptional

28 Apr 2026

Richard

Great experience! Would not hesitate to come back

Friends_and_family Family

10/10

Exceptional

28 Apr 2026

Siddhant

Nice family stay with spacious and clean rooms

Family_with_children

10/10

Exceptional

19 Apr 2026

Shannon

Absolutely loved this property, will definitely be back.

Family_with_children

8/10

Excellent

15 Apr 2026

sooa

The room was very spacious

Family

8/10

Excellent

11 Apr 2026

Namita

Very frndly staff, great breakfast, rooms are good size and has all the amenities. Few things for improving: 1) needs more often cleaning 2) breakfast is too late and for less time 3) there was cross contamination with walnuts and chocolate chips which made me very uncomfortable to feed my son who is allergic .. overall great stay and wonderful experience

Family_with_children

10/10

Exceptional

11 Apr 2026

Nicollette

Front desk staff very helpful. Breakfast was hearty, though very short( ( 7am to 9 am)

Family_with_children

10/10

Exceptional

09 Apr 2026

Elaine

Clean room with nice staff

Family

8/10

Excellent

08 Apr 2026

Richard

Room could have been cleaner

Business

8/10

Excellent

07 Apr 2026

Melody

The room was clean and comfortable. Although if you get a

10/10

Exceptional

07 Apr 2026

Jennifer

When I checked in

10/10

Exceptional

05 Apr 2026

Daniel

The rooms are large with enough space for the whole family. Nice separate rooms each had their own bathroom one with a walk in shower the other with a bathtub. Very quiet at night so able to get a good nights sleep.

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

James

Breakfast could be longer. 7-9am is a bit short.

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

Angelique

Friendly staff

8/10

Excellent

01 Apr 2026

Nicky

Everything was wonderful! Lights hung around pool area was beautiful at night. Rooms were clean. It's like a little apartment with a full kitchen. Pots, pans, and utensils were provided. All staffs were welcoming and professional. Breakfast consisted of eggs, pancakes, bacon, cereal, bagel, bread, coffee, juice, etc. I gave 4 stars because the bacon were burnt each time they came out, but other than that, everything was great!

Partner

10/10

Exceptional

29 Mar 2026

Maria

The only thing the breakfast areya is to small for everyone to get there breakfast.

10/10

Exceptional

29 Mar 2026

Janice

Nice breakfast. Cool pancake making machine. Lots of seating area. Love the 2 bedroom suite.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Lianghu

Breakfast is good.

6/10

Pleasant

28 Mar 2026

elizabeth

Our room had a strong odor as we entered. We stayed for two nights and the smell persisted. Breakfast was decent, however the food area is super small. This created a lot of situations where the guest were bumping into each other.

Family_with_children

4/10

Poor

27 Mar 2026

Angelique

Great Stay!

10/10

Exceptional

25 Mar 2026

Loretta

.

10/10

Exceptional

23 Mar 2026

Derek

Nice hotel with a comfortable and quiet feeling. Only downside is lack of provided breakfast.

2/10

Poor

23 Mar 2026

Carla

to many outsiders using amenities, check in was hours late due to housekeeping we had meat and couldn’t cook it or store it very upset

Friends_and_family Family

2/10

Poor

23 Mar 2026

Carla

There were people that weren’t even staying at the property using the amenities, we couldn’t use the grills the pool the hot tub because a few guest invited several guest and stayed there all night, we didn’t sleep the guest below us had a party of 20-25 people in one room and they were up till 3 am and partying in the parking lot . Our check in was hours past check in because of housekeeping. All though the staff was nice the place was really inconvenient and I paid a lot for this I want a refund.

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Aaron

The staff was amazing, convenient location, and perfect for families.

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Yanavith

Such a comfortable place to stay

Friends

10/10

Exceptional

20 Mar 2026

Brandie

Everything was exactly as advertised and excellent.

10/10

Exceptional

12 Mar 2026

Gilbert

Nice breakfast

8/10

Excellent

10 Mar 2026

Gloria

Great stay

Family_with_children

6/10

Pleasant

10 Mar 2026

David

Basic but did the job and we enjoyed our stay

Leisure Partner

10/10

Exceptional

09 Mar 2026

monica

Loved the space in the room. Clean, breakfast was good. A little crowded where the food was but still good overall. Loved the free parking!

Friends_and_family Family

6/10

Pleasant

07 Mar 2026

Jennifer

The bathrooms were very small, stove top didn’t work properly. Not enough towels or tissue. No ice and stains on the walls

Family_with_children

8/10

Excellent

04 Mar 2026

Betty

Enjoyed the outdoor pool area. Very relaxing under the pergola. Free Breakfast was good and helped start the day without having to search for a restaurant. Good location. Area is secure, key card for access felt safe. Quite rooms. No King beds but Queen was comfortable. Nice to have the kitchenette for snacks. Free parking close to LA airport. Early check-in for a price of $25.00.

Partner

10/10

Exceptional

02 Mar 2026

Lakeiba

Loved it

Partner

4/10

Poor

01 Mar 2026

Kanedra

Someone knocked on my door all night. Someone was playing music all night. I left at 1am because the knocking wouldn’t stop and I couldn’t get a hold of the concierge.

Friends

10/10

Exceptional

28 Feb 2026

Keith

The room was clean and more than enough space for 3 adults and 2 children. The breakfast was good and filling. The landscaping, pooland hot tub were well maintained. Will definitely stay there again.

Friends_and_family Family

2/10

Poor

25 Feb 2026

Elio

Here’s your updated review with that added clearly and professionally:

---

My family and I recently stayed at Sonesta ES Suites Torrance Redondo Beach with my wife and our 11-month-old baby. This was our first time taking our baby to Los Angeles, and we wanted the trip to be something special and memorable for our family.

The hotel looks nice in pictures and even appears nice when you first arrive. Unfortunately, our experience was very disappointing.

The biggest issue was cleanliness. We found ants and cockroaches in our original room, which is completely unacceptable—especially when traveling with a baby. As parents, you worry about your child crawling on the floor or touching things. Seeing pests in the room made us feel uncomfortable and stressed during what was supposed to be a special trip.

To their credit, the staff did help us move to a new room after we reported the issue. However, even in the second room, we still found ants. While I appreciate that they tried to accommodate us, the fact that the problem continued made it clear that this was not just an isolated issue.

When you book a stay for your family, you expect a clean and safe environment. Sadly, that was not our experience. In my opinion, this place may be more suitable for a single person who just needs somewhere to sleep, but it is not ideal for families with young children.

Because of the pest problem, I would not stay here again. It’s very disappointing that what was meant to be a memorable first

Family_with_children

2/10

Poor

25 Feb 2026

MUBEEN

I experienced bugs in my room. The staff at the front desk was really helpful but couldn’t do much about it due to facility being full, so I left to stay somewhere else and was reimbursed via Expedia.

8/10

Excellent

23 Feb 2026

Diana

Yea the staff are nice and they also upgrade our bedroom the only problem is in the 3 floor its too high to big all our luggage breakfast is really good and there a lot to choice from its was great

Family_with_children

2/10

Poor

23 Feb 2026

A

Room wasn't ready at 4 pm. The refrigerator wasn't on and our food spoiled. We wasted $50 on the food.

10/10

Exceptional

21 Feb 2026

John

Yes

Self

10/10

Exceptional

09 Feb 2026

rajniel

Clean

Friends_and_family Friends

10/10

Exceptional

07 Feb 2026

Julio

Great room and area. Love the breakfast every morning 10/10 recommend

Business Self

10/10

Exceptional

05 Feb 2026

Max M

Yes clean room, breakfast included

Business_and_leisure Family

10/10

Exceptional

05 Feb 2026

emily

Room were awesome with a kitchen n all the supplies u would need.

Leisure Partner

10/10

Exceptional

02 Feb 2026

Lisa

The room was very clean and spacious. The grounds around were well maintained as well as the pool area. A good value compared to others in the area. I I’ll definitely be back!

Leisure Family

10/10

Exceptional

01 Feb 2026

Jennifer

Room was great. Staff was friendly and accommodating. Facilities were clean and inviting. Will stay again.

10/10

Exceptional

30 Jan 2026

robert

Cllean

10/10

Exceptional

27 Jan 2026

Muna

Very comfortable stay. The reception staff were friendly and welcoming, and everything was smooth and pleasant. I highly recommend this hotel.

Family

10/10

Exceptional

25 Jan 2026

Javier

I loved and enjoyed my stay. Also the room service lady (Veronica) was amazing and super kind that went above and beyond!! I would love for her to get recognized for what an amazing employee she is! I've stayed Sonesta es multiple times and she has always done a fantastic job! She takes pride in her work and has the room(s) looking spotless. The breakfast was delicious the property is well kept and I always have a good night's sleep when I stay here. Highly recommend.

Business_and_leisure Partner

10/10

Exceptional

24 Jan 2026

adam

Good

8/10

Excellent

22 Jan 2026

Asami

It was average. The breakfast was almost the same every day, so I would have liked more variety.

8/10

Excellent

20 Jan 2026

GianCarlo

It was okay. No major complaints. The bed and pillows are just as uncomfy as other hotels. The only thing I don’t like about this hotel was the cleaning was only once every 7 days and no option for daily

Leisure Self

10/10

Exceptional

18 Jan 2026

Mijung

Two thumbs up

10/10

Exceptional

16 Jan 2026

Elizabeth

Everybody was friendly and staff was friendly. the room was beautiful and clean. You couldn’t tell that they were pet friendly.

Business_and_leisure Family_with_children