Extended Stay America La Torrance Del Amo Circle

United States , Los Angeles - CA
LOS ÁNGELES (CA), 3995 W Carson St
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100 reviews shown

4/10

Poor

12 Mar 2026

Sam

Smoke free room still smelled smoky.

Self

6/10

Pleasant

09 Mar 2026

John

The breakfast food was poor. Less than a continental breakfast.

Self

8/10

Excellent

22 Feb 2026

Rebecca

For the most part it was clean but i found a big human hair ball on the floor by the sink

Pet

4/10

Poor

17 Feb 2026

Roberto

This was our second chance giving this chain another try, but unfortunately it was still disappointing. From the moment we arrived, the smell in the hallways was nauseating. The room itself was outdated and in need of renovation. The only positive was the beds, which appeared to be new and were comfortable.

Our room was located right next to the trash room, which was overflowing and added to the unpleasant experience. The surrounding area was actually very nice, which made the overall stay even more disappointing.

Family_with_children

10/10

Exceptional

12 Feb 2026

Ruven

Excellent service

8/10

Excellent

25 Jan 2026

Rochelle

I requested an accessible room when I checked in the gal the desk told me that there would be a walk-in shower and unfortunately, there was a tub with a shower so that was a little disappointing. Other than that, my day was wonderful.!

Leisure Self

6/10

Pleasant

21 Jan 2026

TISHA

Bathtub was not clean

Partner

4/10

Poor

01 Jan 2026

Malia

Staff is WONDERFUL?

4/10

Poor

30 Dec 2025

Ana

I stayed at this property about 4-5 years ago & had an idea of what it would be like. The staff was really helpful, and probably is the highlight of the stay. Unfortunately, the property hasn’t been maintained in so many different ways. Check in was pretty easy, elevators are axis from the reception desk. As soon as we stepped out of the elevator, there were so many different smells…food, tobacco, and other scents. The room was pretty drab; it was dark and looked like it hadn’t been deep cleaned in a while. The bathroom definitely could use a thorough cleaning, I could see mildew on the bathtub caulking.

I hope that the property improves, because it’s located in a busy section of Torrance.

Leisure

6/10

Pleasant

28 Dec 2025

Jose

We were there for a soccer tournament. Room was clean. There was no soap. It says Breakfast included and there was only muffins and no coffee. I asked a reception where they may gonna make coffee and she said to give her 15 minutes. I would definitely say again for the price and the area. But I’d say at seven out of 10.

Leisure Family_with_children

10/10

Exceptional

26 Dec 2025

Mari

Good

Business

10/10

Exceptional

04 Dec 2025

Ruven

Everything was nice

Partner

4/10

Poor

15 Nov 2025

Elizabeth

Hotel quality and cleanliness and overall has declined significantly!!!

2/10

Poor

15 Nov 2025

Rajib

Horrendous experience with Hotels.com representative and also at the hotel.

1. Hotel refused to booked rate and type
2. Hotels.con rep had illogical ideas for resolution
3. Hotel room was horrible - no towels, no Water cupswater. Cups

Business

4/10

Poor

14 Nov 2025

ROBERT

Needed a budget room for the night while plumbing was being worked on our house.
Even at the budget price, I don't think the value I got was worth it.
The room was very cramped even though I paid for the larger room, The space between one side of the King bed had so little space you had to turn your foot sideways to step out.
Even though it had a kitchen area, you had to call down to request cutlery and dishes, etc.. Then they have you come down later to pick it up and carry it back to your room.
Mattress was terrible, Shower dripped all night and the tub stopper didn't work so no bathtub.
So many other problems with the room.
Won't stay here again.
Just a note, the staff was very nice, but were obviously limited in how they could try to help you.
Oh and the \"Free Breakfast\" was a coffee pot and some individually wrapped little muffins set out on a little table at the entrance.

Leisure Partner

6/10

Pleasant

08 Nov 2025

don

There weren’t any continental breakfast or dishes as advertised during our stay over a week.

Partner

6/10

Pleasant

01 Nov 2025

Eloise

Limited amenities check in took about 15 minutes clerk was not at desk

Partner

2/10

Poor

28 Oct 2025

Miguel

Terrible experience.

6/10

Pleasant

24 Oct 2025

jay

I was not allowed to stay, i tried to check in early but the employee there told me i was not able to, so unfortunately it just did not work out.

Pet

2/10

Poor

22 Oct 2025

Jennifer

I called to be sure that check- in was at 3 p.m. and I was told it was. When i arrived at 3:30 pm, I was told it would be a longer wait because the person in my \"assigned\" room paid extra to leave late. I responded that wasn't my problem and i needed a room to freshen up as I had plans in an hour. After about 20 minutes, a man who i assumed was the manger came out to say, \"OK, we've upgraded you. \"
The room we were upgraded to was on the 2nd floor at the end of a very long hall way. The elevator smelt like Marijuana and the hallways were dark. The room smelt like straight clorox was spilt in there.
We decided to take the stairs back down to avoid the elevator smells, but the stairwell smelt like wet moldy carpet/socks.
There were spiders in the bathroom and the counter tops were dirty.
The staff were not friendly and the building wasn't secured after hours.

Leisure Family_with_children

10/10

Exceptional

13 Oct 2025

Erik

Everyone is very nice and helpful. I had a very pleasant experience and the Netflix option on the TV was great.

Business_and_leisure Self

6/10

Pleasant

06 Oct 2025

Lourdes

The room looked shabby. It looked like nothing was done even if they claim it is \"renovated\".

Self

10/10

Exceptional

23 Sep 2025

La Shanda

Nice

10/10

Exceptional

23 Sep 2025

La Shanda

Everyone is really nice And the manager Kevin was really understanding and caring

Friends_and_family Family

2/10

Poor

22 Sep 2025

La Shanda

Some of the workers are nice there was a lady that has an attitude at the front desk and there’s never no clean towels. I stayed for over a week without towels.

Friends_and_family Family

4/10

Poor

21 Sep 2025

Maurice

doors did not work very well, after using key sometimes wouldn't open for several tries, the entir hotel was like this

Leisure Self

6/10

Pleasant

14 Sep 2025

Maria

Decent to sleep in

Overall it was decent. The hallways smelled and the rooms smelled. The rooms need to be updated and need to be clean. The AC needs to be serviced as it took some time to cool the room. The area was nice, near the Del Amo Mall and many food/shopping areas.
There was plenty of parking.

Partner

2/10

Poor

14 Sep 2025

Crystal

Very motel, dirty vibes. The surrounding area is decent though.

Leisure Friends

2/10

Poor

08 Sep 2025

Sylvia

Very dissatisfied with the condition of the hotel and I paid $164/nyt Will not be returning!

2/10

Poor

08 Sep 2025

Joanna

Bad smelly hotel

Terrible smell in the rooms and hallways. Smells like someone was smoking in and outside of the room. The hallway's had a terrible smell also, smelled like pets, smelled old, a smell of dirty sewer water and expired food thru-out the hotel. Not pleasant at all. Breakfast is hot water for coffee and a muffin or hot water for an oatmeal thats all.

Friends_and_family Family

2/10

Poor

07 Sep 2025

Krystal

They made us walk down our dirty towels in order for us to get new clean towels. I have never been so embarrassed

Leisure Partner

10/10

Exceptional

24 Aug 2025

Erik

Thanks for the great location.

Business_and_leisure Self

2/10

Poor

19 Aug 2025

lou

0 star

I use to love extended stay but this hotel was the worst. Actually the whole hotel smelled like a hospital full of sick people. The bed was uncomfortable and with a cheap mattress. I feel bad for writing this type of review, but corporate needs to check on this hotel. One bright spot, the women at the front desk was very nice.

Business

6/10

Pleasant

07 Aug 2025

masayasu

Need more basic service
No shampoo
Broken bus room fan
Low quality breakfast

Friends_and_family Family

8/10

Excellent

06 Aug 2025

Judith

Comfy bed

Leisure Partner

10/10

Exceptional

04 Aug 2025

Ernesto

Great place to stay

Staff was welcoming. Front desk called us to check how everything was and that did it for me. Sometimes a simple call makes the difference. Keep it up 👍

Friends_and_family Family

4/10

Poor

03 Aug 2025

Verified traveler

No amenities

There are no amenities like shampoo, conditioner and hair dryer and they said they will clean the room every two weeks.
The room is not clean at all.

Partner

2/10

Poor

01 Aug 2025

Joshua

Extended Stay Del Amo Circle Stay Away!

Honestly, this was not a good room or a good location. Construction and fire trucks running all the time. Room had exposed sockets and wallpaper that was falling off and bubbling. No utensils or dishes in the kitchen means you can't have your own food. The staff was not bad, but not as good as possible. The keycards needed to be reset multiple times for no good reason. The bed and pillows were not comfortable at all. The trash room has no spaces for recycling if someone wishes to do so. The bathroom has no useful items really beyond towels, as the facial bar and body bar given are rather small. The Grab and Go breakfast was only coffee and pre-packaged muffins, some of which were not on the right date. I spent more money on my trip taking care of getting things needed to for the room than anything else. The laundry room was charging quite a bit for both washing and drying a load. Also, no laundry items in the laundry room? I have to bring my own soap? That's wild. Lastly, multiple times I smelled marijuana on my floor, in the same hallway as my room. I believe that should be against the no smoking policy. This was just not what Extended Stay advertises and shows how far the brand has fallen. People would be better off spending a little more for a real hotel experience.

10/10

Exceptional

30 Jul 2025

Chet

Everything went smoothly, the staff was great, the internet access was user friendly. The only minor gripe we have is there wasn't coffee available for us early birds 2 mornings. (there's a 3 hour time difference where we're from) It did appear later.

Business Partner

2/10

Poor

21 Jul 2025

Valerie Thompson

The location of the property was pretty nice, there was a mall across the street and the convenience of common store such as Walmart, target, Marshalls Ross and common eateries nearby. The beach was 11 minutes away, (power, saving grace).

Business_and_leisure Family

8/10

Excellent

21 Jul 2025

Loren

A couple items to mention was that coffee was never avaliable in mornings and it listed breakfast available as a feature. It was a mini muffin or a nutrigrain bar. I dont believe that should be considered breakfast. The laundry facilities cc was broken and no change was avaliable as well. Eventually the laundry app worked

Business Self

10/10

Exceptional

18 Jul 2025

BELINDA

WEEK END GET AWAY

CONVENIENT LOCATION , NEAR CARSON

Friends_and_family Family

10/10

Exceptional

15 Jul 2025

Ronnie

Convenient location easy access to major highways.

Leisure

4/10

Poor

10 Jul 2025

Verified traveler

South Bay homeless shelter!

The location is very close to Del amo mall. This place however is one step above a homeless shelter. When you arrive you will be met with a dozen residents outside their cars smoking and doing whatever in their pajamas. Kinda scary if you are a single women or a man for that matter! The staff act like prison guards so forget niceties. But I guess you gotta be tough to put up with the clientele. Rooms are roomy but the fridge hums like a freight train. “Breakfast” is a muffin and a fruit bar. And “light coffee”. Hair in the drain and sticky floor to pull or cowboy boots right off! For the price I expected at least a clean room.

Business

6/10

Pleasant

24 Jun 2025

brenda

I didn’t like that they didn’t have clean towels to give us and the remote to the tv didn’t work but other then that it was ok .

Leisure Family_with_children

10/10

Exceptional

20 Jun 2025

Luz

good

10/10

Exceptional

30 May 2025

Ralph

I was checked in by Iris and she remembered that I stayed there before. Seems like the front desk staff is alert and tuned in to their roles. She is always courteous, friendly and helpful whenever she helps me. The stay was for four nights and when I had an extra roudy neighbor upstairs, Iris, Maria and Erika made sure I was taken care of by making sure I was satisfied with the new room they accommodated me. Overall the stay was a quiet and a comfortable one.

Business

2/10

Poor

16 May 2025

Loren

Dirty unsafe unfriendly

Leisure Family_with_children

2/10

Poor

16 May 2025

Loren

Unfriendly safe. People hanging out in park lot at night unsafe. Dirty. Not clean at all. Floors in rooms not cleaShower not washed af

Leisure Family_with_children

8/10

Excellent

13 May 2025

Cheol

Needs trash cans on out side and parking area

8/10

Excellent

12 May 2025

Mary S

The staff at check in were very helpful. The room was very spacious with hard wood flooring and kitchen.

Leisure Self

2/10

Poor

10 May 2025

ash

Racist

10/10

Exceptional

08 May 2025

ash

No issues

10/10

Exceptional

08 May 2025

ash

Good

10/10

Exceptional

08 May 2025

Ricardo

Cool

2/10

Poor

07 May 2025

Verified traveler

Worst customer service on planet earth

Business

4/10

Poor

07 May 2025

Kelli

Property was great for location purposes and traveling around LA. Just be aware that the towels were dirty that were in our room. The counter space had stains. The hallways smelled like old dirty diapers. Safety concern was when we came back to our room the first night our door was open. When leaving the next morning I asked the lady who was doing house keeping if that was normal and she slammed it shut. I travel a lot and never had that happen. This hotel needs some upgrades.

Leisure Friends

10/10

Exceptional

06 May 2025

Mary S

24/7 laundry was so convenient.

Leisure Self

10/10

Exceptional

05 May 2025

Michael

ladies at desk are awesome

10/10

Exceptional

05 May 2025

Mary S

Laundry facility and close to restaurants

8/10

Excellent

04 May 2025

Francis Vale

Quiet place

Business

6/10

Pleasant

29 Apr 2025

Shoko

Check in and check out were easy and first

Leisure Friends

6/10

Pleasant

24 Apr 2025

Sean Dhara

The hotel is a bit rundown

Leisure Family

10/10

Exceptional

23 Apr 2025

Margaret

Staff is very friendly and helpful!

2/10

Poor

22 Apr 2025

Connie

Unfriend and dirty

2/10

Poor

21 Apr 2025

Diana

This property is so run down. The bathtub was all cracked and peeling. the couch had a huge chunk missing and looked like a cat had gone to town on it. I know it's inexpensive but it's probably on of the most run down spot I have ever seen.

Leisure Partner

10/10

Exceptional

09 Apr 2025

Valencia

It was pleasant

Friends_and_family Friends

10/10

Exceptional

08 Apr 2025

laresa

Will definitely stay here again. Traveled solo for work and room was clean, staff was great, had a full stove fridge and microwave. Nothing fancy but bed was comfortable and room was very clean.

Business Self

2/10

Poor

29 Mar 2025

Graling

The check-in took 30 minutes the staff was not welcoming the property was very dirty and had a horrible smell the staff did not greet us upon our entrance or while assisting us with the check in process. The room was okay the floor was dirty. They were out of clean towels and in order to get them they asked that you bring the used towels in exchange which was extremely inconvenient. I definitely will not recommend nor will I return to this property.

Business_and_leisure Partner

4/10

Poor

28 Mar 2025

Scott

Extended Stay is overall an OK place to stay, but I don’t think the chemical smells in the First floor rooms is healthy to breathe. It’s probably insecticides, which is a known carcinogen. Also, there was an extremely loud, repetitive valve banging sound behind my shower wall at 3am. Woke me up fairly rudely.

Leisure Self

2/10

Poor

28 Mar 2025

Angela

Staff is the rudest staff of any hotel

Family_with_children

2/10

Poor

22 Mar 2025

emma

This hotel was dirty and unsafe. We hard to park kinda far and there were 2 people arguing on on side and another couple on the other side doing who knows what. Then at 4 am I literally thought there were people in our room as we woke up to scream in the hallway. There was leftover food in the refrigerator. Housekeeping only comes every 2 weeks so you take your trash to a trash room at the end of the hallway and the smell that comes from the trash room is absolutely horrid.

Business Family

10/10

Exceptional

20 Mar 2025

shalonda

Check in was smooth and easy. Room 333 needs love and attention. Someone left the shower dripping before we got there. Room was steamy, shower leaky, drain hole was gross and there was a break in the fiberglass of the shower. Water from the steam was collected on the ceiling and in the doorway. And the a/c did NOT work.

Business

10/10

Exceptional

17 Mar 2025

Ralph

Talik, Janice, Iris, Nancy and Maria are very helpful and are accommodating. They were very professional and well trained by the management. I wish they would hurry and renovate the stairs, some seem to be a trip hazard. Rooms are clean and quiet. I like the easy parking.

Business

10/10

Exceptional

16 Mar 2025

Monty

The property was great for one night. Only issue was the room door didnt lock, so u can push door open from the outside.

Leisure Family

10/10

Exceptional

15 Mar 2025

Tara

It is a simple setup, which was exactly what I needed. I love that there's a kitchen area, and they provide a simple set of dishes and pots available for free upon request. The room was very clean and the staff was super friendly and helpful.

Business Self

10/10

Exceptional

14 Mar 2025

Russell

Clean and nice. Very convenient location. Staff is great -- Kevin, Erica, Janice, Telik, Bobby, and all the rest of the front dest, the cleaning girls--they all do a great job.

Business

8/10

Excellent

14 Mar 2025

Eric

It is an ok place to stay but wouldn't be my first choice.

Business Self

4/10

Poor

13 Mar 2025

Mykola

Room old

8/10

Excellent

13 Mar 2025

damon

Secluded, professional service.

Business_and_leisure Family

10/10

Exceptional

07 Mar 2025

Ralph

Great staff and location. Housekeeping try their best to get you what you need. Parking is easy.

Business Family

6/10

Pleasant

06 Mar 2025

Lisa

You get what you pay for. Please don't think you'll be getting breakfast. The staff was too busy to make sure there was enough coffee for guests. The muffins were chemical infused vacu-packed non edible health hazards. The rooms were ok, but worn. The price reflected the environment.

Business Partner

10/10

Exceptional

06 Mar 2025

Ralph

Janice and Talik are always helpful whenever I check in for business trips. Having a mini kitchen helps a lot for people with dietary restrictions. Good basic amenities.

Business Family

10/10

Exceptional

23 Feb 2025

Ralph

Talik helped me check in and remembered all of my requests when I check in. He's a smart kid, kind too. When I needed to extend my stay because of work, Janice made sure of my place in line when there were a lot of people in the lobby. It seems all the front desk and housekeeping personnel are on top of it.

Business Family

10/10

Exceptional

18 Feb 2025

manabu

Great check-in

Always excerent service with Mr Tliak.C

Business

10/10

Exceptional

15 Feb 2025

Gabino

Easy to get to, quiet and friendly start

Leisure Family

4/10

Poor

15 Feb 2025

Juan

The proerty looked nice out side but on the inside is a diffeent story. It was old smelly & very out dated if i had a choice i would of spend the extra money and stayed at the Hilton located a few feet.

Leisure Family

8/10

Excellent

14 Feb 2025

David

God stay I

Great place for the rates exactly what I expected

Business

10/10

Exceptional

10 Feb 2025

Ralph

Staff--Janice, Talic, Una, Nancy, Iris and Maria are courteous and helpful during check in and whatever I need during my stay. Big fridge is a big plus. I often ask for a later checkout to finish up my work and they don't hesitate to give me an extra hour.

Business Family

10/10

Exceptional

10 Feb 2025

Ralph

Staff (Janice, Talic, Nancy, Iris, Una and Maria always very helpful and kind) are the familiar faces I see whenever I check in for business trips. Internet is fast, there's plenty of hot water and the kitchen with a full sized fridge is a big plus. I often ask for a later check out to finish more work on the computer and they have no problems and are generous giving me an extra hour.

10/10

Exceptional

07 Feb 2025

faisal

Excellent staff.. makes feel at home.. thanks Janice!

Business_and_leisure Friends

10/10

Exceptional

06 Feb 2025

Michael

kind staff

10/10

Exceptional

04 Feb 2025

Michael

lady’s at desk were helpful

10/10

Exceptional

04 Feb 2025

faisal

Everything is so conviently located,nice a quiet, pet friendly, staff is exceptional, makes everyone feel at home,, thanks kevin,erica,martha,and janice!

Leisure Friends

6/10

Pleasant

03 Feb 2025

Larry

The first room we had the shower was squirting water over the shower curtain onto the floor making it very slippery and dangerous, Rusty microwave and the doors on the. Refrigerator were on backwards making it difficult Window did not open, not even to vent. So.
We switched rooms and the second room The lamp Switches were broken and had fallen into the wall.

10/10

Exceptional

03 Feb 2025

faisal

I love staying here..everything's so close, and quiet.. guests are all friendly..and the staff is exceptional! Thanks Kevin,Erika,martha and janice!

Business_and_leisure Friends

10/10

Exceptional

27 Jan 2025

faisal

Enjoyed

Leisure

4/10

Poor

26 Jan 2025

Doris

It was ok

This hotel was conveniently close to where we needed to be but the bathroom was not cleaned well, the shower was full of soap scum and hair, the door key and scanner did not work well and people would shout all through the night. This place looked more like a cheap motel

Friends_and_family Family

10/10

Exceptional

23 Jan 2025

faisal

Its great

4/10

Poor

22 Jan 2025

Robert

This hotel is way outdated, the carpet in the hallway outside of my room was missing, possibly being replaced but no carpet in the hallway. The room was not clean, I found hair in the beds, hair in the bathroom, hair in the telephone in the room. This is an “Extended Stay” but they did not have nir could they provide any dishes or utensils.

Leisure Family