Los Angeles Inn Suites Lax

United States , Los Angeles - CA
LOS ANGELES (CA), 11617 S Western Ave
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75 reviews shown

2/10

Poor

24 Nov 2024

Shannon

People looking like robbers hanging out an the room I was provided had gang writing on the walls an doors left immediately

Business Self

2/10

Poor

14 Nov 2024

Keyara

I got bit by bed bugs and when I went to the front desk he told me to leave and my money would go back on my card. I never received my refund.

Leisure Partner

2/10

Poor

23 Sep 2024

doug

We drove in the property and saw several cars there that were not guests who were blaring their music. Loitering was out of control. We immediately asked for e refund and went else where.

2/10

Poor

08 Aug 2024

Albert

This hotel is completely misleading. Nothing about this hotel looks like the pictures shown when I was looking for a hotel. Expedia needs to remove all current pictures because it's false advertisement. If this hotel remodeled, it remodeled backwards for the worst. Another very important lack of advertising is half of the hotel is being used to house homeless. I found that out when I spoke to security about the limited amount of parking because the larger portion of their lot was blocked off by cones and the security said that portion of the lot was for their homeless tenants to park. Its a nice thing this hotel is doing to give shelter to the homeless, but I still was surprised. I needed somewhere affordable to stay the night that from the advertised pictures didn't look run down and ghetto, but this place is exactly that. Unfortunately all the nicer hotels were charging extremely higher rates than normal, so this is what I went with. I will never stay here again and I warn everyone else to not stay here. It is loud, people driving in and out blasting their music. The window rattled from the bass in their music because of how loud they played it, and this was all night long. Honking their car horns all night and not from setting their car alarms. Security did nothing. The room was old, run down and dirty. No carpet, dirty floor. The bed comforter, sheets and pillow covers all had burn holes from cigarettes. Stained pillows. Room smelled weird. Old, stained towels.

Business_and_leisure Friends

6/10

Pleasant

07 Aug 2024

Verified traveler

It wasn’t too bad for the price, but I wouldn’t say it was a great hotel either, some of the staff was kinda rude but they got the job done. You get what you pay for yk??

Partner

10/10

Exceptional

02 Aug 2024

John

Nice huge room

Leisure Partner

10/10

Exceptional

08 Jun 2024

hamed

is very good and very friendly staffing

Leisure Self

10/10

Exceptional

29 Mar 2024

Guillermo

It was an awesome experience the person that helped me was so nice and was so clean

Leisure Partner

10/10

Exceptional

12 Dec 2023

Terri

Not good for your health

To many roaches, leaking water from top of the sink and the bottom with mold. No microwave. Room wasn't really cleaned.

Friends_and_family Family

2/10

Poor

04 Dec 2023

Tavette

Room from hell

Soon as i walk in room roaches comming out. Toilet seat nasty whole toilet was gross tub had weird smell, stain in it. The whole room was just gross.... Never stay her again

Friends_and_family Family

6/10

Pleasant

26 Oct 2023

Monica

the service was wonderful very friendly only thing we experance was roachs

Partner

10/10

Exceptional

06 Sep 2023

mykisha

I will stay there again

Nice and roomy place to get away. It wasnt expensive plus remind you it was a hoilday weekend. Brought my friends there and they enjoy themselves.

Friends_and_family Friends

2/10

Poor

24 Jul 2023

Tanya

Make sure you ask about parking

It's was not what I thought people were ruled

Friends_and_family Friends

6/10

Pleasant

18 Jun 2023

Carl

dirty sheets and bath room

4/10

Poor

18 Jun 2023

Kenneth

Hope they exterminate the roaches

Leisure Partner

6/10

Pleasant

07 Apr 2023

Simon

Good stay

8/10

Excellent

02 Apr 2023

Verified traveler

A stay at the LA Inn & Suites

My stay was fairly adequate for just an overnight stay. However there were a few things that could have been better. A room booked for 4 people should be equipped with more towels. The extra cash key deposit was not mentioned in the promotion. Had to contact the front desk to request the tv remote. There was no phone in the room and they need handicap accessories for rooms located on the second floor.

Friends_and_family Family

10/10

Exceptional

22 Mar 2023

Eddie

Good place

This is one place I recommen...

Friends_and_family Family

8/10

Excellent

03 Jan 2023

Jamie

My New Years Getaway

The staff is nice and friendly and its a really nice place if you need to get away for a few days. Its never dole in the area either, lol. They do however take awhile to bring you towels.

Partner

2/10

Poor

01 Nov 2022

Ramón

It is cheap and close to the KIA Forum, but there were roaches in the room; it was dirty.

Leisure Self

6/10

Pleasant

20 Oct 2022

Alceeder

The stay was ok it could have been good if they cleaned it better

Friends_and_family Family

2/10

Poor

11 Oct 2022

John

BELIEVE ALL THE REVIEWS YOU READ! This place is a roach motel…literally! I’ve never stayed in a hotel that had roaches. The towels were dingy and my sheets had chip crumbs in it and I DIDNT EAT ANY CHIPS! Do not book unless you’re on a tight budget or don’t have any other options if you’re from out of town. Oh the sink stunk, the room smelled also, and the tub had hair in it.

Leisure Self

4/10

Poor

26 Sep 2022

Verified traveler

It was absolutely disgusting, I did not feel safe. I asked for a non smoking room there was cigarettes smell so strong and burn marks of cigarettes in the sink counter I will never go back to that place

Self

2/10

Poor

19 Sep 2022

Allen

😒😒😒

Horrible place, dirty

Friends_and_family Family

2/10

Poor

11 Sep 2022

Kathryne E

There was nothing to like I spent $160 for trash. And some strange man was following me there is no security so beware ladies

Leisure Partner

2/10

Poor

06 Sep 2022

Nelson Fernando

Terrible old and dirty.

Terrible dirty that place is worht 60 buch per night

Self

8/10

Excellent

22 Aug 2022

Verified traveler

Adequate Stay

It was decent but the property could be tidier.

Business

2/10

Poor

13 Jul 2022

CARLOS

Not cleaning the room, unpleasant odor in the room, bathroom facilities in poor condition.

Leisure Partner

4/10

Poor

14 Jun 2022

Victor

Not amenities dirty place no towels

Business Family_with_children

2/10

Poor

14 Jun 2022

Fernando

Terrible

Leisure Friends

4/10

Poor

13 Jun 2022

Yesenia

Carpets had crumbs against walls, and some questionable stains on carpet

Leisure Partner

8/10

Excellent

31 May 2022

Heather

The staff was incredibly friendly and the maid service was nice. They was no blow dryer so bring your own.

Leisure Family_with_children

8/10

Excellent

30 May 2022

Malanne Allen

The toilet did not work

Leisure Partner

2/10

Poor

20 Mar 2022

Zentreese

Terrible

I walked across the lot to my room. Opened the door and turned on the light. Saw roaches, and returned to the front desk for a refund! Should have known from the barefoot crackhead in the lobby!

Self

8/10

Excellent

15 Feb 2022

Devon

What i didnt like was Its not to many choicest of food to eat aroud the area; And they dont have a pool. I loved how big the rooms are. Cable tv is always a plus. Everything was clean and safe

2/10

Poor

08 Feb 2022

Bridgette

I left I was having too many problems

Business Self

2/10

Poor

04 Dec 2021

SALEM

i did NOT like anything , it was very unsafe, dirty the door had a hole in it . Room very stuffy no ventilation ...we actually moved out the same night we did NOT stay

Leisure Family

8/10

Excellent

03 Dec 2021

Jose

Borderline Homeless people live at this hotel.

The place was the only nearby hotel to the event that I was going to attend at SoFi stadium. The place decent overall. The only thing I disliked about it, was the fact that as soon as you enter the parking lot, you will see how there a lot of people living there. And they are starting to take over the place. These are the less desirable type of people, if you know what I mean. The owner manager and his wife were very nice. Overall, I would stay here again but remain vigilant during my stay.

Friends_and_family Family

2/10

Poor

25 Oct 2021

Benito

Terrible place the bathroom sink was not working the beds so noisy and not comfortable and also expensive place for the area

Leisure Family

2/10

Poor

18 Oct 2021

Ayesha

The bedding, the appliances, the tub was filthy and I had to shower with my Crocs still on my feet.

Leisure Family

6/10

Pleasant

11 Oct 2021

Julio O

Need more atemtion on a restroom too dury

Leisure Family_with_children

4/10

Poor

23 Aug 2021

Linda Ann

There was no shuttle to the airport. It was hard to get a cab to take me back to the airport. Despite the picture you have, my room had neither phone nor clock so no wake up call for an early flight. Staff was disinterested at best.

Leisure Self

4/10

Poor

12 Aug 2021

Miguel A

Smell bad

Smells bad

4/10

Poor

01 Aug 2021

John

DANGER

Absolutely do not recommend.. ugly rooms.. a ghetto gang invested area..

Self

4/10

Poor

28 Jul 2021

Kelly

Not so clean feels like drug motel but hey if thats alk you can afford go for it..

Friends_and_family Family

4/10

Poor

25 Jul 2021

Auguste

Too many ghetto people loitering in the parking lot

Friends_and_family Family

4/10

Poor

18 Jul 2021

Verified traveler

We were really not happy with this place. The photos posted on expedia is very misleading. It is not like it looks in photos at all, it was not clean. We ended up bringing in our own disinfecting wipes and wiping all surfaces down. The carpet was not clean either, if you walk without slippers bottom of legs will be black. There was also a bad smoke/marijuana smell in the room. While checking in there was an older gentleman at the counter who told us we owed him $5 even though we booked everything through expedia, so when we asked what it is for, he would not tell us just that we need to pay $5. We didnt have any cash on us and he said he will charge our account. We thought all prices would be clear and charged through expedia. Anyway when we were checking out it was another gentleman who mentioned nothing about owing them anym money, so i am wondering why this other guy was telling us we owed him $5..This place is definetely overcharged for $130, would not recommend.

Leisure Family

2/10

Poor

14 Jul 2021

Verified traveler

Poor customer service
Jacuzzi wasnt working

4/10

Poor

21 Jun 2021

jhimmy

Las luces del cuarto estavan quemadas me toco ir al lobby a decirles q fueras a canbiar los focos quemados.en el lava manos del baño no quae agua ni caliente ni elada.las paredes del cuarto estan todas sucias y el cuarto en si guele mal .guele a viejo y la alfonbra esta toda manchada y vieja y el cuarto es 241 por si un dia se ospedan ahi

Friends_and_family Family

10/10

Exceptional

19 May 2021

Victoria

Great & comfortable

The housekeeping is very pleasant & very helpful with anything needed. The front desk is very polite & welcoming I enjoy them so much. Also my puppy loves the property & the motel welcomes my puppy to stay which means the most to me!

Self

8/10

Excellent

18 Apr 2021

Verified traveler

I will stay again because the staff is friendly and the owner too really safe place I stayed with my 6 kids the rooms are really big

Business_and_leisure Family_with_children

2/10

Poor

13 Apr 2021

Verified traveler

The first room we were in the shower didnt work so at 6:30am we had to move to another room which was FILTHY. The walls are nasty and the carpet and lounge couch was totally dirty.

Friends_and_family Family_with_children

2/10

Poor

14 Mar 2021

Verified traveler

Roaches

Friends_and_family Family

4/10

Poor

16 Feb 2021

Daniel

dirty, bathtub poor condition, wall outlets broken

Partner

2/10

Poor

30 Sep 2020

Verified traveler

The room was extremely dirty, the TV on the wall was maybe a 20inch that was barely visible from the bed! It also took 30 mins just to be verified to check in. Horrible, Nasty room. Things were left in room from prior visitors!

Friends_and_family Friends

4/10

Poor

07 Sep 2020

Robert

Last resort

Last resort motel. We booked 2 rooms for family trip. Rooms are very outdated and in bad condition. One of the rooms had ants crawling all over the nightstand. The only good thing was king size beds were comfortable. The temperature of the water was opposite of the way it's supposed to be.

Friends_and_family Family

6/10

Pleasant

04 Sep 2020

Diamond

spider webs

It was okay the staff is nice.One guy was mean and didn’t want to give me clean towels but other than that my stay was decent. But the people are ghetto. My room had a lot of extra space. I think they are or should be remodeling

Partner

10/10

Exceptional

15 Aug 2020

Verified traveler

I enjoyed my time. Rooms we're updated and also clean. Will be back. Thank you

Leisure Partner

4/10

Poor

18 Jul 2020

Jade

Relentless bed bugs. Ants in the bathroom. Just gross

Leisure Self

6/10

Pleasant

17 Jul 2020

Verified traveler

The place is decent but the furniture is old the room i paid for the jet tub didnt work need to give the room an new face and bath room around the tub look like mildew but overrall its and quiet place

Leisure Self

6/10

Pleasant

17 May 2020

Verified traveler

It’s not terrible, the beds are soft, the walls are thick, the jets work....would stay again

Leisure Family

10/10

Exceptional

12 Apr 2020

Verified traveler

I like this place but some of the guest is rude for others that's trying to have a peaceful night from work.

Business_and_leisure Family

10/10

Exceptional

07 Apr 2020

Jerri

Our stay is always a good one the service is good

My stay was good my boyfriend and I stay here all the time

Partner

8/10

Excellent

07 Apr 2020

Verified traveler

Room was nice and clean manager on duty was polite would definitely go back

Leisure Self

8/10

Excellent

24 Mar 2020

Verified traveler

The room was perfect and the check in time was on point , thank you

Leisure Partner

10/10

Exceptional

16 Mar 2020

Verified traveler

Great place to stay I’ll be coming back here again big rooms nice staff

Business Family

8/10

Excellent

06 Mar 2020

Nana

It was fine stay just too many kids on certain days

Leisure Self

10/10

Exceptional

12 Feb 2020

Verified traveler

Showers Needs A Little Upgrading

Self

2/10

Poor

04 Jan 2020

Kemonte

They had roaches

Friends_and_family Family

8/10

Excellent

28 Dec 2019

Verified traveler

Tile floors. And Not enough towels for a couple persons

Partner

2/10

Poor

05 Dec 2019

Pedro

Bad hotel for the price

Beds were not properly set up upon check in, there was a cockroach in the room.

Friends_and_family Family

6/10

Pleasant

02 Nov 2019

Verified traveler

The property was well lit at night.
The carpet was dirty
No microwave, no fridge in the rooms
The hot water in room number 102 was not hot enough

The price was reasonable

Leisure

2/10

Poor

21 Oct 2019

Verified traveler

Stayed for one night. Looked like the room had not been cleaned. Dirty carpet, shower was so bad, I did not dare get in it. Sink, counter tops not clean. Phone did not work. The bed had only a top sheet and paper thin comforter. We were not able to get extra blankets. We came into town last minute and needed a room and thats what we ended up with. I am contacting supervisor for a refund.

Business Partner

2/10

Poor

15 Oct 2019

Verified traveler

Absolutely gross. Don’t stay here unless there’s no options left

Leisure Partner

2/10

Poor

30 Sep 2019

Yasmeen

The room carpet was filthy room smelled funny horrible service