Somerset Jeju Shinhwa World

South Korea , Jeju- Do
Jeju Island, 139, Sinhwayeoksa-ro, 304beon-gil, Seogwang-ri, 139
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100 reviews shown

8/10

Excellent

27 Nov 2025

YOUSEON

Staff were very courteous. Facilities seemed to be slightly old but very clean. Breakfast was a little expensive considering the buffet options offered.

Leisure Family

10/10

Exceptional

25 Oct 2025

SANG HYUB

Clean room is very impressive

Friends_and_family Family

10/10

Exceptional

25 Jul 2025

Joseph

Free ticket to the theme park

Leisure Family

10/10

Exceptional

03 Jul 2025

Ariuntsetseg

Stayed with friends, quite, clean and fun place to stay

Leisure Friends

10/10

Exceptional

12 Nov 2024

Aaron

Perfect for families - 3 rooms, two bathrooms, a kitchen, and an all in one washer/dryer (although the dryer is not effective but a large drying rack is available)

The area itself is walkable to the water/theme park and mall with a lot of restaurants.

Great location and would stay here again!

Leisure Family

10/10

Exceptional

08 Oct 2024

Sonia

We enjoyed our family vacation very much. Our Villa accommodated the family of 5 very well with three rooms two baths that gave us the privacy among family members. It was easy access to local beaches and many museums. My daughter felt very safe running around the compounds and have beautiful landscapes.
We would definitely recommend to my friends and family, and we would love to come back to same Villa.

Leisure Family

6/10

Pleasant

19 Sep 2024

Wayne

Checking in at assigned time of 3:00 was not accurate at all. Found the lobby to be very crowded, when I got in the very long check in line, one of the staff member ask for my information, than entered into their info terminal, he stated I could choose to wait in line which was over a half hour to 40 minute wait, or return in an hour when the lines won’t be as bad. I chose to return in an hour, but my family wanted to wait indoors, so we returned to the lobby, we were allowed to check in at 4:00pm. I have never in all my travels around the world, have to wait over an hour to check in to my Hotel. The Hotel staff was pleasant, in most cases. Our room was very nice and clean, but we had a
Substantial leak from the main rooms AC overflow. The Hotel wanted to relocate us, we decided to stay since we had already unpacked our clothes and stocked the kitchen. The leak was contained by the Hotel staff with buckets and towels. It was an acceptable compromise since the area involved was behind the living room furniture.
The property had a lot of restaurants, with good accessibility, a convenience store close to our room. There was no contactless checkout, I had to go to the lobby to checkout, I needed to present my credit card so they could refund my deposit, a deposit I wasn’t expecting when checking in. We’re glad to move on to the next property,

Leisure Family

10/10

Exceptional

27 Aug 2024

Verified traveler

Comfortable stay. Clean and spacious.

Friends_and_family Family

2/10

Poor

27 Jul 2024

Evelyn

Over priced in general

So many unnecessary rules for the pool.
No description over the rules on their website .
Pool is smaller than picture

Friends_and_family Family

10/10

Exceptional

09 Jul 2024

Rohit

Family vacation

It was a beautiful experience staying there, we enjoyed the resort and the rooms are super big and comfortable...
You need a car if you plan to stay there

Friends_and_family Family

10/10

Exceptional

08 Jul 2024

Jong-uk

Big enough room for whole family stay. It has built in dishwasher and washer/dryer, but you need to bring your own detergent.
Additional bedding set is available with purchase but pad is too thin. You may want to order extra blankets to laid on top of pad to protect your back.

Leisure Family_with_children

10/10

Exceptional

14 Jun 2024

Siew Hoong

The room was very new, spacious and comfortable for family of 6. Short walking distance to restaurants, convenience stores and theme park. Many nearby attractions within short driving distance. Perfect for family with kids.

Parking space beside the apartment is very limited after evening time, so may need to park at further parking lots when necessary. There may be some inconvenience as there is no specific space for loading and unloading of luggages when car park is full.

Leisure Family_with_children

10/10

Exceptional

29 May 2024

Jacques

Room are huge. Family room has 3 separate bedrooms. Highly recommend for value

Family

8/10

Excellent

08 May 2024

YONG JUN

Loved the facility condition and parking.

6/10

Pleasant

15 Apr 2024

chris

Birthday party stay

We stayed for my son's birthday party. There are good things and not-so-good things about staying at Somerset.
They absolutely REFUSE to let anyone check in any earlier than 3:00pm. That's sad. Even some of the most expensive hotels in Seoul will allow you to check in earlier if there are rooms available. So, you can imagine HOW LONG you have to wait in line to check in because of this policy. The swimming pool at times, has 1 or more lifeguard. Sometimes I'd see 0. Sometimes I'd see them on their phones. It's crowded, so your kids can't really have any fun. The rooms are big and spacious. You have to wash the dishes if you use them, and you have to take out all the trash before you leave, or you will be charged. Their housekeeping won't do it, which I find strange. You have to do a part of their job.

Friends_and_family Family

10/10

Exceptional

11 Oct 2023

Kristen

The condo was comfortable and spacious for a family with small children. The couches were quite worn out with many stains on them so it wasn't comfortable to sit on them. The staff are friendly and willing to help out, however many do not speak English so communication can be tricky. There is a lot to do on the resort grounds for families. If you have a car, driving just a few minutes outside of the resort will get you to a convenient store that has more resonable prices than the same branded convenient store on the resort grounds.

Leisure Family_with_children

10/10

Exceptional

21 Jun 2023

Chong

Very nice, large room and great breakfast.

Leisure Family_with_children

10/10

Exceptional

23 Apr 2023

Jennifer

The property is overall well conditioned. Staff friendliness promptness, and formality was mediocre. The breakfast selection was great which is must try. Need a rental car to stay at this property.

Business_and_leisure Family_with_children

2/10

Poor

21 Apr 2023

Hana

Rooms look outdated than pictures. Not that clean and both my husband and I got rashes on our bodies after the first night.

Leisure Family

10/10

Exceptional

20 Mar 2023

Verified traveler

Great

Large apartment suitable for families with sufficient parking right beside the building. Having a large master bedroom with a walk-in wardrobe was a nice touch. Note that this is a serviced apartment so you'll have to clear your own trash in the bins outside the building.

Friends_and_family Family

10/10

Exceptional

15 Mar 2023

Leck Chuan

Very comfortable and beautiful family vacation

The stay at Somerset ShinHwa World was very comfortable and value for money. It included the tickets to the ShinHwa World theme park.

Friends_and_family Family

10/10

Exceptional

18 Sep 2022

Kwang

Very nice for family

Leisure

10/10

Exceptional

23 Mar 2022

Jennifer

Nice staff service. Nice resort with lots of amenities and restaurants. Only downside was the cigarette smell in the bedding and the urine smell in the bathroom. Great place to stay with a child.

Family_with_children

10/10

Exceptional

01 Oct 2021

Eric

Amazing stay, go to place when I’m in Jeju. Great swimming pool. Rooms are clean and amazing kitchen with full utensils and dishes.

Leisure Family_with_children

10/10

Exceptional

29 Aug 2021

Azim

Review by a Jeju Islander.

We booked the Somerset Family Villa. It was a great experience. Only negative is that you have to wash the dishes before you leave or you get charged $35 extra. Great place to be with your family. It has everything you need in one small neighborhood sized area.

Friends_and_family Family

8/10

Excellent

22 Jul 2021

Sara

Good stay

The room was clean, the beds were very comfortable! I was disappointed there was not a microwave in the kitchen. The room is very spacious, and there were multiple balconies. Great that a washing machine was in the room. It’s nice that there are multiple restaurants in the resort. I do feel it’s a little over priced.

Friends_and_family Family

10/10

Exceptional

25 Jun 2021

Samuel

Excellent family accommodation

Our second stay at Somerset, we will keep returning. The apartment is simply fantastic, so clean, modern and well organised. For a family usually crammed into a hotel room this place is big enough to spread out and truly get the space and make it feel like you can relax. This year we used the pool regularly which was never crowded and enjoyed an apartment with a view of the beautiful jeju. Thank you for making our holiday so relaxing.

Friends_and_family Family

10/10

Exceptional

09 Apr 2021

Verified traveler

I liked it mostly but the parking space is not enough. when we came back to hotel late, there was no space to park in front of our building. So we had to park far away.

Leisure Family_with_children

2/10

Poor

01 Oct 2020

Gyoungwon

층간소음이 너무너무 심해요

3층에 머물렀는데 윗층에 어린아이가 있는 가족이 투숙했는지 계속 뛰어다니는 소리가 엄청 심했어요.
밝을 때는 참다가 밤 11시 다되어서도 멈추지 않길래 컨시어지에 컴플레인했는데 컨시어지 스탭이 와서 직접 확인하고 윗층에 올라가 주의를 준다더니 컨시어지 스탭은 기다려도 오지도 않고 자정이 다되어 아이가 잠들었는지 조용해졌어요.
최악이었어요.
호텔리조트에서 층간소음은 첨 겪어서 황당하기도 하고 편히 쉬러가서 쉬지도 못하고 스탭들 서비스도 엉망이고 다시는 안갈꺼예요.

Friends_and_family Family

10/10

Exceptional

20 Jul 2020

SHL

Room was clean and nice.
The amenities were not so good though.

Friends_and_family Family_with_children

10/10

Exceptional

17 Jul 2020

Taryn

Our entire stay at Somerset, Shinhwa World was wonderful. The apartments are beautiful and very well equipped. The facilities are excellent. We loved the gym and pool. We enjoyed walking around Somerset. It feels like a little village. There are coffee shops and a lovely bakery. Shinhwa World is right accross the road with restaurants, bowling alley and of course the theme parks. This is great place for a vacation and to get away from the business in the cities on Jeju.

Leisure Family

10/10

Exceptional

09 Jan 2020

Kyoung sun

I wish that somerset resort is my home..

Amazing place to stay with family. We stayed some rest resort. Very comfortable bed and nicely designed interior of room. Hanwha resort was huge than what I imaged, everything was there Resturant, shops, casino. You can get a lot benefits for house guest.
Very friendly and kind stuff.

Friends_and_family Family

10/10

Exceptional

03 Dec 2019

Athena

Nice

Nice place and good resort, just pretty pricey and everything was an extra cost.

Friends_and_family Friends

10/10

Exceptional

25 Oct 2019

Verified traveler

Very nice for a large family! Very roomy and comfortable.

Leisure Family_with_children

8/10

Excellent

15 Oct 2019

Huili

Comfortable stay, great concierge Jimmy!

Amazing concierge service from Jimmy when we were stranded in jeju due to typhoon. Provided sound advice and helped us to call airlines to ask for refund and check flights. He’s definitely an asset to the hotel! Apartment was nice too, great for families and comfortable showers and huge master bedroom. Has microwave which came in handy during the typhoon. Washing machine as well. Nice large area for family members to mingle, and a minimart that is within the compound but not the nearest. Some apartment blocks can be quite far from the reception/check in area and it’s not sheltered.

Family

10/10

Exceptional

21 Sep 2019

Verified traveler

Very spacious and clean
Disappointed with sauna (only hot and cold tub; no steam/dry sauna; being cold inside)
Disappointed with breakfast buffet (less various food selections and salty with almost food)

Leisure Family

10/10

Exceptional

07 Sep 2019

Verified traveler

Would stay here again.

Well worth the price for us. 3bedroom/2 bathroom spacious condo. The website says 1700sqft, I dont know if its that large, but it was quite large enough. We only stayed 2 nights though, so I can tell if we had stayed longer that it might not be as great because the cleaning service was nonexistent. When we book hotels, we prefer maid service only at the end, so thats why this was perfect for us for a short term stay only.

Lots of attractions to do around the area, but its best if you rented a car to do them all. If not, I think our time would of been miserable. My version of around the area is any place that is less than a 30 minute drive away. The only negative was the Transformers Exhibit at the resort that was pretty boring and not worth the admission. Also some of the other nearby attractions on the resort property were closed.

Friends_and_family Friends

10/10

Exceptional

20 Aug 2019

Sang

Clean, new, reasonable price! Staffs are kind. Communication with staff were excellent.

Friends_and_family Family_with_children

10/10

Exceptional

12 Aug 2019

Verified traveler

Well managed. Staff are professional.
Design of light switches should be better at this price. There should be a second switch next to the bed instead of only one at the door.

Leisure Friends

10/10

Exceptional

06 Aug 2019

Verified traveler

We were a family of 7 and we loved the apartment, clean, spacious, modern and bright. Our building was the closest to the pool and my kids loved it. All the staff were very helpful. I have to remark the kindly assistance of Mr. John, the manager. The last day he provided us with a van to get to the airport since we couldn't get a spot on the airport shuttle bus. The bus was supposed to provide 15 spots for Somerset guests, and it is based on a first come first served, even being the second ones arriving there, other people rode the bus; since there was no control or line we were very disappointed and after explaining the situation to the staff they arranged a van for us and I would like to thank them again for this gesture. I totally recommend Somerset apartments for a long stay in Jeju.

Leisure Family

8/10

Excellent

31 Jul 2019

ESY

Very new, spacious, luxury apartment. Very good for whole family. Smart-home apartment, lighting and air-conditioners are electronically controlled. Well equipped kitchen with cooking and eating utensils. Hotel is a bit far away from city, public transport not convenient. Transport within resort mainly by walking, but not enough transport for elders who can't walk.

Leisure Family

8/10

Excellent

28 Jul 2019

Verified traveler

Clean and comfort stay!

We had a pretty good stay but the restaurants are little too far from where we stayed which makes it very difficult for the elderlies. Having said that, I think it is a very good place for families with kids.

Family

8/10

Excellent

08 Jul 2019

Verified traveler

overall is good but I can not find the dryer as mentioned in the list of appliances, a bit disappointed

Leisure Family

4/10

Poor

07 Jul 2019

Verified traveler

This property is excellent but unfortunately the visitor living downstairs smoked heavily even though this is a non-smoking property. Strong smell filled our apartment especially the master bedroom bathroom. The property management was unable to ask him to stop smoking. So we have to stop using that bathroom.
Other than this unpleasant experience, the property is very good.

Leisure Family

10/10

Exceptional

02 Jul 2019

Verified traveler

Villas were a great setup. We had a 3 bedroom with 2 bath and it was spacious and so convenient. You do need laundry detergent as they don’t supply the detergent but there is a convenience store on the property (walkable) where you can purchase it. There are also eateries on the resort which stays open later which was nice.

Leisure Family

8/10

Excellent

29 Jun 2019

Verified traveler

Friendly staff who is genuinely caring and makes you feel well looked after throughout. Well managed a luxurious serviced apartment it was just right for relaxing family holiday. Few small issues, like wash basin clogging, blocked toilet and mal-functioning AC, were resolved in a timely manner. Overall we were very happy with Somerset Jeju Shinhwa World.

Friends_and_family Family

10/10

Exceptional

25 Jun 2019

Ben H

Awesome apartments!

unbelievable serviced apartments! Almost bigger than our home back home! 3 large rooms. W/D in the suite. Kitchen. great place. not exactly close to a ton of restaurants, but close to Shinwha amusement park (didn't go). It's hard for taxi drivers to find for some reason. Very comfortable and breakfast was great. Wish we could have stayed longer. Pretty new place.

Family

10/10

Exceptional

09 Jun 2019

Verified traveler

feels like home away from home.
comfortable for family

Leisure Family_with_children

8/10

Excellent

15 May 2019

Verified traveler

Family suite

Great place to stay with a big family.

Family

8/10

Excellent

19 Mar 2019

JOHN

Love the place. The surrounding areas are not finished but when they finally complete the surrounding complexes it will be one of the gems in jeju. Im giving a shoutout to Miss Laura of the frontdesk, outstanding customer service. Thank you Somerset.

Leisure Family

8/10

Excellent

11 Oct 2018

spacious and well.organised but not enough facility equioped like restaurant and entedtainment etc

10/10

Exceptional

05 Aug 2018

Verified traveler

Wonderful apartment for the family

One of the most modern apartments we have stayed. The accommodation was wonderful which the whole family enjoyed with lots of room. It is great for longer stay to get around beautiful Jeju with everything you need for an enjoyable stay.

Family

10/10

Exceptional

17 Jun 2018

Elsie Sok

Fantastic stay at Somerset Jeju Shinwha World

Our entire stay at Somerset was exceptionally wonderful! The 3 bedroom apartment was very clean, spacious and comfortably well furnished. Front desk staff were very friendly and helpful:) Airport shuttle service was very convenient and there’s also a shuttle bus within the huge resort. Many choices of restaurants and even a nice bowling alley and lounge to chill out at night :)
Car rental service in Shinwha world was a huge plus point ( not many hotels in Jeju provides car rental. Only available at airport ) My last trip at another hotel in Seogwipo had me taking a 2 hours bus ride back to Jeju airport just to rent a car !!
Will definitely recommend Somerset to everyone and we will be back soon:))

Family

10/10

Exceptional

18 Dec 2017

Mare

Amazing apartment for a family gathering

The Somerset is super new given it's just a few months old. Furnishings are super luxurious and all of us thoroughly enjoyed the comfort!

Cheers

Mare

Family

10/10

Exceptional

10 Dec 2017

Verified traveler

New apartment with well equipped kitchen and comfy bedrooms. Would be good if the kitchen equipment had English translation on the ussage so that foreigners do not need a translator to teach us. Should have shuttle bus around the resort to ferry one around as the resort is huge.

Family

10/10

Exceptional

31 Jul 2017

Yunju

Good for family vacation

It is new so that everything is clean. My family had a great time there.

Family

10/10

Exceptional

04 Mar 2026

BYEONG SE

서머셋은 콘도 스타일이고 넓어 성인 4인가족이 쉬기엔 너무 좋았습니다

Friends_and_family Family

6/10

Pleasant

25 Feb 2026

Youngeun

객실의 청결도는 그저그렇고 로비나

10/10

Exceptional

23 Feb 2026

Youn Joo

가족이던친구던 집처어

10/10

Exceptional

23 Feb 2026

muchen

客房乾淨，服務人員親切

Friends_and_family Family

8/10

Excellent

19 Feb 2026

JIHO

편의시설이 좋습니다.

Friends_and_family Family

8/10

Excellent

16 Feb 2026

Chy Youn

넓고 깔끔한 별장같았어요.

마이너하긴 하지만, 식탁 의자(원단의자)에 오염이 좀 있었고, 큰방 화장실 샤워할때 물이 잘 안내려갔습니다. 그리고 헤어 컨디셔너에 바디워시로 표기되어 헷갈렸어요.

Friends_and_family Family

10/10

Exceptional

08 Feb 2026

Junhyung

깨끗하고 넓고 쾌적했어요.

Friends_and_family Family

10/10

Exceptional

06 Feb 2026

Changrak

객실이 넓고 깨끗해서 만족했습니다

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

HYEJIN

대가족이 이용하기 너무 좋아요

Friends_and_family Family

8/10

Excellent

01 Feb 2026

SHINA

내부가 노후화돼서 별 하나를 뺐습니다

10/10

Exceptional

26 Jan 2026

sueun

객실이 깨끗하고 넓어서좋았어요

Friends_and_family Family

10/10

Exceptional

25 Jan 2026

Ohmin

객실이 좋았어요

10/10

Exceptional

22 Jan 2026

Sejin

객실 컨디션이 좋았음

Friends_and_family Friends

10/10

Exceptional

10 Jan 2026

SO YOUNG

객실 깨끗하고 프론트 설명이 매우 친절함

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Bae

객실컨디션 좋고 보일러도 빵빵나오고,
가족들과 아주 행복하게 지냈습니다.

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Ki-Tae

객실이 아주 깨끗하고 매우 친절하셨어요 ^^

Friends_and_family Family

8/10

Excellent

30 Dec 2025

SEUNGWOO

넓고 편리함

Friends_and_family Family

10/10

Exceptional

25 Dec 2025

KYUNG JIN

룸 컨디션은 매우 만족스러웠습니다.

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

GYOUNG GEUN

매년 겨울이면 방문하는 제주신화월드 서머셋!
너무 좋습니다.
가족 여행으로 최고인 듯 합니다.

6/10

Pleasant

18 Dec 2025

JAE HYUNG

객실상태 별로였음

6/10

Pleasant

15 Dec 2025

MUSEONG

6인이상 가족이 쓰기에 좋은 호텔입니다.
빌라형태라 독립성이 좋구요
새탁기, 냉장고, 싱크대 및 취사도구 등 편의설비가 다 구비되어 있어서 그점은 편하다면 편합니다.

하지만 너무 아파트 같은 구조라 사실 호텔에 머무는 느낌은 없어요
객실청소도 따로 진행하지 않고, 수건 및 생수 등도 제한적, 치우는것도 투숙객이 다 치워야 하니 호텔 느낌 내고 싶은 상황에서는 별로예요
대가족이 머무르면서 서로 소통하기에는 괜찮습니다

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Jun Young

깨끗한 객실

Business

10/10

Exceptional

16 Nov 2025

Hyunsu

깨끗하고 친절하고 넓고 가족여행으로 정말 좋았어요.

Friends_and_family Family

10/10

Exceptional

06 Nov 2025

Jungyea

객실깨끗했습니다

Friends_and_family Family

10/10

Exceptional

03 Nov 2025

CHAEMIN

모든 것이 완벽한 숙소였습니다.

Friends_and_family Family

10/10

Exceptional

29 Oct 2025

JAEUK

100%만족

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

Ji Yeon

객실도 깨끗하고 필요한 기구들 왠만한것 잘 갖추어져있으니 가족여행에 이만한게 없네요. 휠체어까지 대여해서 잘 썼습니다. 다음에 또 올거에요~~~

Friends_and_family Family

10/10

Exceptional

18 Aug 2025

YOSHIHIRO

６年前に利用しており久しぶりに泊まりました。済州市から車で35分くらいの所にあり移動はもっぱらタクシーかレンタカーになります。近くに小規模の飲食店とコンビニがあります。この地区は神話ワールドで巨大なリゾートエリアになります。快適でした。

Leisure Family

10/10

Exceptional

28 Jun 2025

Verified traveler

가족여행 잘하고 왔어요^^

3박을 하니 3일째 수건교체 및 객실정비를 싹 해주셨는데 깨끗하게 잘 해놓으셨더라고요..
침구도 깔끔해서 3박 하는동안 너무 잘 묵고 왔습니다.

Friends_and_family Family

8/10

Excellent

13 Jun 2025

Yoon

편안하고 좋았어요

Friends_and_family Family

2/10

Poor

02 Jun 2025

KYUNGSUN

청결상태직원대응 매우 불쾌함

체크인할때부터 만족하지못했는데 숙소 배정받은것또한 정말최악이었는데 기분좋은가족여행이라 참고 숙소에들어가서짐을풀고 가족들과 저녁식사후 돌아와 마스터룸에 티비를켜고 이불을덮으려한순간 중간시트부분에 정체모를 축축함과 차가운이물질.으~~세상천지.. 바로 전화하니까3명이와서는 시트를바꾸려고하자 나는 이곳에서 묵을수없다해서 방배정을 윗층으로받았는데..ㅋㅋ 이곳역시 시트에 그으름 참어이가없어서 또전화함 내몸이 여행중이어서 피곤해서 시트만바꾸고.잠을자고 담날여행. 다시숙소 들어와서 식탁위에 참~~와인과 과일이 올려져있었는데. 참기분더러웠다.과일또한 어디서 먹다남은과일을가져왔는지 싱싱함은간데없고 에휴~~ 다시는 여기 신화 서머셋은이용하지않음 또 신화월드자체을 이용하지않을거임 최악중에 최악숙소

Friends_and_family Family

10/10

Exceptional

01 Jun 2025

Hoiyan

Staffs is friendly, environment is comfort. However, not too much Resturant option on top of those fancy ones. Nice to have free tickets for the theme park and it is nice to visit. No many people, don’t need to wait for long time for all attractions

Leisure Friends

10/10

Exceptional

13 May 2025

eunkeum

살짝 고장난 시걸이 있기는 했으나 넓고 좋았습니다

Friends_and_family Family

2/10

Poor

11 May 2025

Jaeseung

프론트 직원들의 전반적인 태도가 체크인부터 체크아웃할때까지 불편했습니다.