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Mercure Hai Phong

Hanoi and North · Vietnam

12 Lach Tray Street Ngo Quyen DistrictView location

9.2/10Excellent138 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort9.2/109.2
Condition9.0/109.0
Neighborhood8.4/108.4
Amenities8.8/108.8
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  • Business hotels
  • Sustainability certification
  • Hotels with spa
  • Family hotels
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Hai Phong

Enjoy Hai Phong stay and relax in one of our 176 stylish guest rooms and 57 fully equipped serviced apartments featuring Mercure signature standard. Most rooms have stunning view of the whole city. The Apartments offer full board of value added services.

Valued guests can embark on a good day with barbequed dishes, exquisite seafood and the freshest of garden vegetables for Buffet Breakfast. The Flame Restaurant offers not only Western cuisines but also Asian signature food and Vietnamese specialities.

Read more about this hotelShow less

With a stay at Mercure Hai Phong in Hai Phong Municipality, you'll be 1.8 mi (3 km) from Aeon mall lê chân hải phòng and 10.4 mi (16.7 km) from VinWonders Vũ Yên. This family-friendly hotel is 15.4 mi (24.8 km) from Do Son Beach.

Make yourself at home in one of the 233 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hai Phong Municipality? This hotel has 3714 square feet (345 square meters) of space consisting of a conference center and 6 meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Parking height restrictions apply Green Key (Foundation for Environmental Education) Car required LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • You need to know
    • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • A car is required for transportation to and from this property.
    • Parking height restrictions apply.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately VND 340200 per person
    • Airport shuttle fee: VND 356400 per vehicle (one-way, maximum occupancy 3)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Vietnamese

    Korean

    English

Nearby attractions

Lach Tray Stadium 0.2 km / 0.1 mi
Hai Phong Opera House 1.1 km / 0.7 mi
Tam Bac Lake 1.3 km / 0.8 mi
Cathedral of the Diocese of Hai Phong 1.5 km / 0.9 mi
Queen of the Rosary Cathedral 1.5 km / 0.9 mi
Hai Phong Museum 1.6 km / 1 mi
Du Hang Pagoda 1.7 km / 1.1 mi
Lac Long Bridge Flower Garden 1.9 km / 1.2 mi
Conference Center Hai Phong 1.9 km / 1.2 mi
Aeon mall lê chân hải phòng 2.7 km / 1.7 mi
Parkson TD Plaza 2.8 km / 1.7 mi
Navy Museum 3.6 km / 2.2 mi
QSI International School of Haiphong 5.2 km / 3.2 mi
Doson Industrial Zone 15.1 km / 9.4 mi
VinWonders Vũ Yên 16.7 km / 10.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2017
  • Year of most recent renovation: 2018
  • Total number of rooms: 233
  • Number of floors (main building): 28
  • Number of floors (annexe): 28
  • Suites: 24
  • Apartments: 25
  • Studios: 32
  • Superior rooms: 132
  • Family rooms: 18
  • Accessible rooms: 3
  • hotel
Show 87 more facilities & services
  • American Express
  • JCB
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • Electric vehicle charging stationExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Local and international calls
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport Shuttle
  • Room service
  • Laundry service
  • Bicycle hire serviceExtra charge
  • Babysitting serviceExtra charge
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • Terrace
  • Concierge
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Projector
  • Conference hostess
  • Secretarial service
  • Printer
  • PhotocopierExtra charge
  • Business centre
  • Audio-visual equipment rental
  • FaxExtra charge
  • Outdoor freshwater pool: 1
  • Parasols
  • Children playground
  • Kids’ club
  • TV lounge
  • SaunaExtra charge
  • Steam bath
  • MassageExtra charge
  • Spa treatments
  • Spa centreExtra charge
  • Green Key (FEE)
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • Breakfast a la carte
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Snacks
  • Non-smoking establishment
  • Single-Use Plastic Free
  • Fitness
  • GolfExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 26 m²STU.ST
    STUDIO STANDARDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Slippers
    • Direct dial telephone
    • TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Desk
    • Bathrobes
    Show all 13 amenities
    • Fitness room
    • Sauna
    • Telephone in the bathroom
    • Cable TV
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Hai Phong

    STUDIO STANDARD

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Room amenities

    • Slippers
    • Direct dial telephone
    • TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Desk
    • Bathrobes
    • Fitness room
    • Sauna
    • Telephone in the bathroom
    • Cable TV
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BED • 1 Bedroom • 26 m²STU.DB
    STUDIO WITH DOUBLE BEDPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Background music
    • Alarm clock
    • 220V power supply
    • Telephone in the bathroom
    • Fitness room
    • Sauna
    • TV
    • Direct dial telephone
    Show all 13 amenities
    • Cable TV
    • Satellite TV
    • Slippers
    • Bathrobes
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Hai Phong

    STUDIO WITH DOUBLE BED

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Room amenities

    • Background music
    • Alarm clock
    • 220V power supply
    • Telephone in the bathroom
    • Fitness room
    • Sauna
    • TV
    • Direct dial telephone
    • Cable TV
    • Satellite TV
    • Slippers
    • Bathrobes
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUMTWIN • PREMIUM • 1 Bedroom • 26 m²TWN.PI
    TWIN PREMIUMPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Cable TV
    • Satellite TV
    • Slippers
    • Bathrobes
    • Desk
    • Background music
    • Alarm clock
    • 220V power supply
    Show all 13 amenities
    • TV
    • Direct dial telephone
    • Fitness room
    • Sauna
    • Telephone in the bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Hai Phong

    TWIN PREMIUM

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI

    Room amenities

    • Cable TV
    • Satellite TV
    • Slippers
    • Bathrobes
    • Desk
    • Background music
    • Alarm clock
    • 220V power supply
    • TV
    • Direct dial telephone
    • Fitness room
    • Sauna
    • Telephone in the bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXE • 1 Bedroom • 55 m²SUI.DX
    SUITE DELUXEPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    55 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Towels and bed linen at surcharge
    • Welcome pack
    • Slippers
    • Bathrobes
    • Desk
    • Background music
    • Direct dial telephone
    • TV
    Show all 20 amenities
    • Mini fridge
    • Safe
    • Living room: 1
    • 220V power supply
    • Fitness room
    • Sauna
    • Alarm clock
    • Telephone in the bathroom
    • Housekeeping
    • Minibar
    • Cable TV
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Hai Phong

    SUITE DELUXE

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    55 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Room amenities

    • Towels and bed linen at surcharge
    • Welcome pack
    • Slippers
    • Bathrobes
    • Desk
    • Background music
    • Direct dial telephone
    • TV
    • Mini fridge
    • Safe
    • Living room: 1
    • 220V power supply
    • Fitness room
    • Sauna
    • Alarm clock
    • Telephone in the bathroom
    • Housekeeping
    • Minibar
    • Cable TV
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Hai Phong

    APARTMENT KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Hai Phong

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Hai Phong

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CITY VIEW KING BEDAPARTMENT • CITY VIEW KING BEDAPT.CV-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Hai Phong

    APARTMENT CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Hai Phong

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE TWO BEDROOMAPARTMENT • DELUXE TWO BEDROOM • 1 Bedroom • 69 m²APT.B2-DX
    APARTMENT DELUXE TWO BEDROOMPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    69 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Telephone in the bathroom
    • Bathrobes
    • Desk
    • Satellite TV
    • Slippers
    • Cable TV
    • Background music
    • Alarm clock
    Show all 14 amenities
    • 220V power supply
    • Living room: 1
    • TV
    • Direct dial telephone
    • Sauna
    • Fitness room

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Hai Phong

    APARTMENT DELUXE TWO BEDROOM

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    69 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-DX

    Room amenities

    • Telephone in the bathroom
    • Bathrobes
    • Desk
    • Satellite TV
    • Slippers
    • Cable TV
    • Background music
    • Alarm clock
    • 220V power supply
    • Living room: 1
    • TV
    • Direct dial telephone
    • Sauna
    • Fitness room

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Hai Phong

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Hai Phong

    APARTMENT WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Hai Phong

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BED • 1 Bedroom • 55 m²SUI.DX-KG
    SUITE DELUXE KING BEDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    55 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Cable TV
    • Telephone in the bathroom
    • TV
    • Fitness room
    • Sauna
    • Direct dial telephone
    • Satellite TV
    • Slippers
    Show all 13 amenities
    • Bathrobes
    • Desk
    • Background music
    • Alarm clock
    • 220V power supply

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Mercure Hai Phong

    SUITE DELUXE KING BED

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    55 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Room amenities

    • Cable TV
    • Telephone in the bathroom
    • TV
    • Fitness room
    • Sauna
    • Direct dial telephone
    • Satellite TV
    • Slippers
    • Bathrobes
    • Desk
    • Background music
    • Alarm clock
    • 220V power supply

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Mercure Hai Phong

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Mercure Hai Phong

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Mercure Hai Phong

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXEAPARTMENT • DELUXEAPT.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Mercure Hai Phong

    APARTMENT DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Mercure Hai Phong

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Mercure Hai Phong

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Hai Phong

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 26 m²TWN.SU
    TWIN SUPERIORPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed, Rollaways on demand, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Sauna
    • Telephone in the bathroom
    • Housekeeping
    • Direct dial telephone
    • TV
    • Minibar
    • Safe
    • Disability-friendly bathroom
    Show all 18 amenities
    • 220V power supply
    • Alarm clock
    • Background music
    • Desk
    • Bathrobes
    • Slippers
    • Satellite TV
    • Cable TV
    • Towels and bed linen at surcharge
    • Fitness room

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Hai Phong

    TWIN SUPERIOR

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed, Rollaways on demand, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Sauna
    • Telephone in the bathroom
    • Housekeeping
    • Direct dial telephone
    • TV
    • Minibar
    • Safe
    • Disability-friendly bathroom
    • 220V power supply
    • Alarm clock
    • Background music
    • Desk
    • Bathrobes
    • Slippers
    • Satellite TV
    • Cable TV
    • Towels and bed linen at surcharge
    • Fitness room

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Hai Phong

    APARTMENT TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BED • 1 Bedroom • 26 m²DBL.KG-PI
    DOUBLE PREMIUM KING BEDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Direct dial telephone
    • TV
    • Fitness room
    • Sauna
    • Telephone in the bathroom
    • Cable TV
    • Satellite TV
    • Slippers
    Show all 13 amenities
    • Bathrobes
    • Desk
    • Background music
    • Alarm clock
    • 220V power supply

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Hai Phong

    DOUBLE PREMIUM KING BED

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Room amenities

    • Direct dial telephone
    • TV
    • Fitness room
    • Sauna
    • Telephone in the bathroom
    • Cable TV
    • Satellite TV
    • Slippers
    • Bathrobes
    • Desk
    • Background music
    • Alarm clock
    • 220V power supply

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Hai Phong

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Mercure Hai Phong

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOM • 1 Bedroom • 55 m²APT.B1
    APARTMENT ONE BEDROOMPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    55 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Towels and bed linen at surcharge
    • Fitness room
    • Sauna
    • Telephone in the bathroom
    • Cable TV
    • Satellite TV
    • Slippers
    • Bathrobes
    Show all 21 amenities
    • Desk
    • Background music
    • Alarm clock
    • 220V power supply
    • Disability-friendly bathroom
    • Living room: 1
    • Safe
    • Cooker
    • Fridge
    • Minibar
    • Kitchen
    • TV
    • Direct dial telephone

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Hai Phong

    APARTMENT ONE BEDROOM

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    55 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Room amenities

    • Towels and bed linen at surcharge
    • Fitness room
    • Sauna
    • Telephone in the bathroom
    • Cable TV
    • Satellite TV
    • Slippers
    • Bathrobes
    • Desk
    • Background music
    • Alarm clock
    • 220V power supply
    • Disability-friendly bathroom
    • Living room: 1
    • Safe
    • Cooker
    • Fridge
    • Minibar
    • Kitchen
    • TV
    • Direct dial telephone

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMS • 2 Bedrooms • 61 m²APT.B2
    APARTMENT TWO BEDROOMSPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    61 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • 220V power supply
    • Alarm clock
    • Background music
    • Desk
    • Bathrobes
    • Direct dial telephone
    • Fitness room
    • Sauna
    Show all 14 amenities
    • Telephone in the bathroom
    • Cable TV
    • Satellite TV
    • Slippers
    • TV
    • Living room: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Hai Phong

    APARTMENT TWO BEDROOMS

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    61 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Room amenities

    • 220V power supply
    • Alarm clock
    • Background music
    • Desk
    • Bathrobes
    • Direct dial telephone
    • Fitness room
    • Sauna
    • Telephone in the bathroom
    • Cable TV
    • Satellite TV
    • Slippers
    • TV
    • Living room: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 26 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Sauna
    • Fitness room
    • Direct dial telephone
    • TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Desk
    Show all 13 amenities
    • Bathrobes
    • Slippers
    • Satellite TV
    • Cable TV
    • Telephone in the bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Hai Phong

    DOUBLE SUPERIOR KING BED

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Sauna
    • Fitness room
    • Direct dial telephone
    • TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Desk
    • Bathrobes
    • Slippers
    • Satellite TV
    • Cable TV
    • Telephone in the bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Hai Phong

9.2
Excellent
138 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.0 /10
Neighborhood
8.4 /10
Amenities
8.8 /10
50 reviews shown
8/10
Excellent
19 Jul 2026
Diana
From the USA. Rooms were comfortable and clean. Hotel was nice. I wouldn’t say a 5 star like they do here. The Pool area needs to be updated. Service could be a little better for a 5 star hotel as well. Staff was nice. Needs a better bar in the hotel. Breakfast buffet was good. Couldn’t hear the busy traffic from the rooms which is a plus. I would stay here again and recommend but don’t expect the ritz Carlton.
Self
10/10
Exceptional
21 Mar 2026
Jimmy Chuan Wai
Clean room good access and pool
6/10
Pleasant
06 Mar 2026
justin
Staff weere
6/10
Pleasant
06 Dec 2025
Serene
I would have given 5 stars of not for the surprise check by immigration/police together with the hotel manager on 5/12. Worse is the immigration officer asking for my visa😲, don't they know Singaporean are visa free for 30 days?. This is my first time re encountering immigration check on my visit to Vietnam.
Business
8/10
Excellent
26 Mar 2025
Masoud
Four star hotel that was clean enough but very much was a three-star hotel in terms of quality cleanliness and access
Leisure Partner
10/10
Exceptional
13 Mar 2025
Leha
people nicely very clean ,my room very beautiful ,the room agonizing are very comfortable ,and clearly i love it, coming back I'll stay again, thanks!
10/10
Exceptional
26 Nov 2024
Srecko
friendly staff
Self
10/10
Exceptional
05 Sep 2024
Joanna Michele
The hotel was very modern, extremely clean and staff were always very attentive, polite and friendly. It’s in a good location in the town for food, drinks and shops and there was underground parking. The rooftop pool is a fantastic area with amazing views as it’s on the 28th floor. It’s lit up at night and it looks so lovely. We had a free birthday cake for my partner that we weren’t expecting and the price of staying there was very very reasonable as it was a package with the flights. The air con worked well thankfully and we thoroughly enjoyed our stay there. I would highly recommend others to stay there. Thank you everyone who works there.
Leisure
10/10
Exceptional
30 Jul 2024
Cuong
Clean and modern.
Leisure Family
10/10
Exceptional
17 Jul 2024
SON
We had a wonderful stay here. It's an upper class hotel that's managed by a foreigner, so it shows in the quality of the customer service and overall quality of the hotel. The breakfast selections were plentiful and delicious. We highly recommend this hotel.
Leisure Family
10/10
Exceptional
12 Jun 2024
vu
Great rooms
Leisure Family
10/10
Exceptional
01 May 2024
Tracy
Great location in Hai Phong. Staff was very helpful and friendly.
Business_and_leisure Partner
8/10
Excellent
06 Dec 2023
Tracy
Second time at this property. First was pre COVID.
Nice clean hotel, friendly staff. I like to walk and explore so this was a good choice.
Comfortable beds
Water pressure for showers 4/5


Overall I’d stay here again :)
Leisure Partner
8/10
Excellent
14 Sep 2023
Jiantao
Great location and fantastic hotel
Leisure Self
6/10
Pleasant
24 Aug 2023
Greg

Nice but too hot. Avoid in the summer.

Nice hotel, great service and clean room, but ac would not cool room below 24 degrees. Uncomfortable due to heat/humidity when trying to sleep. Highlighted issues to the front of house team, but from evaluating their reply, I suspect it is a common complaint.
Partner
10/10
Exceptional
24 Jul 2023
Long
Great service overall
Friends_and_family Family
8/10
Excellent
15 Apr 2023
Richard

Good

Used as stopover between Halong Bay and flight to Can Tho. Good standard of hotel
Friends_and_family Family
10/10
Exceptional
26 Feb 2023
Teck Meng Wilson
Nice place to stay in
10/10
Exceptional
19 Feb 2023
Dave
Good location.
Helpful staff.
Good value.
Family
8/10
Excellent
24 Jan 2023
Michael
Very functional hotel. It was near to where we needed to be in Hai Phong
Leisure Partner
10/10
Exceptional
06 Jan 2023
Jenifer
Great customer service and beautiful hotel
Leisure Friends
10/10
Exceptional
07 May 2022
James

Decent hotel

Very pleasant hotel in the middle of the city. It’s a bit unloved at the moment (swimming pool area in particular) but that’s forgiven as we’re in covid-hangover world.
Self
10/10
Exceptional
26 Mar 2022
Kristi
The staff were SO friendly and genuinely wanted to help!! Muoi and Anh stand out the most but everyone was helpful, smiling, and we had a wonderful visit! We’d definitely stay here again!
Leisure Family
8/10
Excellent
10 Feb 2020
Taekyo

More like four-star hotel

Good but not enough given the fact that it is ranked five-star. I brought and used a water-filter for shower and felt that the water need to be more cleaned. And breakfast was a little disappointing. It should serve more menu. Overall, it deserves four-star rather than five-star.
Partner
10/10
Exceptional
23 Dec 2019
KARENLHW
The front line Staff Ms DUONGis very nice and helpful, helping me to buy stamps for sending post cards during her non-working time. Very pleasant .
Hotel is very clean and new, 10 mins walks from the City centre
Leisure Friends
10/10
Exceptional
30 Nov 2019
Verified traveler
good staff service. It is strange that not much restaurante around but the Receptionist referred us a good seafood restaurant
Leisure Family
10/10
Exceptional
01 Nov 2019
KHENH

The best hotel in Haiphong

The best hotel to stay when in Haiphong.
The hotel was fantastic. The service top notch with a good bar serving a range of cocktails and snacks at very reasonable prices. They also have a 30% off happy hour!
I visited with my parents and sister in October and the hotel was reasonably quiet, which I will not complain about as it was a very peaceful stay. The views from the room was amazing as we could overlook the city.
The swimming pool on the roof was also amazing with stunning views of the city. The gym was fully equipped with a sauna.
They also have a spa offering quality massages at very decent prices.
Whenever we had any questions, the staff were quick to help and made us feel very welcome and safe in the hotel. One of the staff even warned us that it might get chilly in the evening if we are planning to go for a swim.
The rooms were good sizes, clean and with the most comfortable beds. I had the best nights sleep staying here.
The staff also recommended and helped us book a karaoke room at a local karaoke bar which was really amazing.
There is also a local Korean supermarket outside the hotel and a juice and snack bar which was very handy.
I will definitely be visiting the Mercure Hai Phong again on my next visit.
Friends_and_family Family
10/10
Exceptional
29 Aug 2019
ThangHa
All served well, professionally.I will come again when I have the opportunity to return to Vietnam
Friends_and_family Family
10/10
Exceptional
31 May 2019
Verified traveler
Clean and modern. Very nice international hotel. Friendly and attentive staff.
Business Self
10/10
Exceptional
11 Feb 2019
Brenton

Highly recommended, wonderful staff

The staff we all wounderful. So friendly and helpful, greeting you every time they saw you. We had a lovely meal at the restaurant and the view from the rooftop was amazing.
Partner
10/10
Exceptional
25 Dec 2018
ThatAmericanGuy
Friendly staff, excellent restaurant, top class hotel.
10/10
Exceptional
10 Dec 2018
Romulo

Just fantastic!

Its a fantastic hotel. Feels very welcoming, all the staff were very friendly. A home away from home. Certainly a brand new hotel as still needs some finer details but can not count this as a fault as the happy welcoming and accomodating staff made up for this. Big thank you for my surprise!!! Could have stayed longer, but there as a stop over before our cruise.
Friends
10/10
Exceptional
15 Nov 2018
Travis
Rooftop pool was awesome! Views and amenities were excellent! Just a great relaxing place to stay, this will be where I land every time I come back to Haiphong!
10/10
Exceptional
24 Aug 2018
Verified traveler
I love that the hotel was able to upgrade me due to false advertisement. The hotel is at its best. Beautiful view. Staff were all very nice and sweet.
10/10
Exceptional
25 May 2026
정영준
객실상태는 우수했으며,추가 보충해야하는 타올요청에도 신속히 전달해주셨음
Business
10/10
Exceptional
02 May 2026
bo
客房整洁，服务优秀。推荐该酒店。交通方便，适宜居住。
10/10
Exceptional
21 Feb 2026
Tyra
Väldigt hjälpsam och trevlig personal. Rummen var väldigt rent och snyggt.
Friends_and_family Family
10/10
Exceptional
06 Feb 2026
EUMPA
직원 분들도 매우 친절하고 방 상태는 매우 깨끗했습니다. 호텔 안 레스토랑의 식사도 매우 만족스러웠어요.
Business
8/10
Excellent
25 Sep 2025
Robert Viet

Great place to stay in Haiphong

Our visit was great. Bed is comfortable, room is clean and in good size, shower and bathroom is nice. Seems modern. However, room has bad sound isolation. Could hear sound from room next door and hallway. Service both at check-in (5th floor) and first floor entry was great. Staff is friendly. Located on a busy and buzzling street. Plenty of outside local eating places nearby. Overall we had good stay, and could easily come back.
Friends_and_family Family
10/10
Exceptional
11 Sep 2025
Naoki
シャワーの圧力とお湯の温度が高ければベスト
Business Self
10/10
Exceptional
28 Aug 2025
WEI-JHIH

專業且親切的服務

非常好的服務團隊，前台JASON, JADE, GIN,都熱心解決問題，且親切的問候。房間乾淨早餐多樣好吃。很值得入住體驗。
Business
8/10
Excellent
09 Jul 2025
Yoshiyasu
I wanted to enjoy the lounge in 27th floor but it's
closed at night.
Business Self
10/10
Exceptional
29 May 2025
Naoki
ハイフォンではいつも利用しています。部屋もキレイで朝食も豊富です。
Business Self
6/10
Pleasant
08 Feb 2025
Katsunobu
olk
10/10
Exceptional
16 Jan 2025
Kim

Nice and centrally

Everything was just great.
Business
10/10
Exceptional
25 Dec 2024
Jaeho
좋았습니다
Friends_and_family Family
10/10
Exceptional
19 Nov 2024
Naoki
チェックインも早く、部屋もキレイでした。
朝食もバラエティ豊かで良かったです。
Business Self
10/10
Exceptional
28 Sep 2024
Filip
Great hotel with superb breakfast. Fresh, sustainable and tasty. The location of the hotel is top. Close to good restaurants, running streak around the lake and the local brewery. Neighbour with the best “yellow chair” in HP.
Business
10/10
Exceptional
03 Sep 2024
Verified traveler

하이퐁여행 숙박은 이곳을 추천드려요

너무만족스런 호텔이었습니다. 로비 직원부터 청소, 식사까지 좋은인상만 남은 호텔이었어요. 꼭 재방문 할 예정입니다.
Self
10/10
Exceptional
06 Mar 2024
Marc-Anthony
Expérience agréable grâce à cet hôtel et son équipe qui est au petit soin
Merci beaucoup pour tout on reviendra sans hésiter !!
Partner

Location & surroundings

Mercure Hai Phong
12 Lach Tray Street Ngo Quyen District, Hai Phong, Vietnam

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Mercure Hai Phong

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