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Sheraton Hai Phong

Hanoi and North · Vietnam

Vinhomes Imperia Urban Area, Ha Noi StrView location

9.0/10Excellent324 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.2/109.2
Condition9.2/109.2
Neighborhood7.4/107.4
Amenities9.4/109.4
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  • Business hotels
  • Sustainability certification
  • Luxury collection
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sheraton Hai Phong

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Enjoy local and international cuisine at Harbor, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.

Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Hai Phong?

This hotel has 9741 square feet (905 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Read more about this hotelShow less

When you stay at Sheraton Hai Phong in Hai Phong Municipality, you'll be connected to a shopping center and 18.3 mi (29.5 km) from Do Son Beach. This luxury hotel is within the region of Cat Ba National Park and Dragon Park.

Make yourself at home in one of the 362 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Hai Phong Municipality? This hotel has 9741 square feet (905 square meters) of space consisting of conference space and 4 meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Green Key (Foundation for Environmental Education) Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Extra beds are available only for children 4-11 years old.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately VND 396900 for adults and VND 396900 for children
    • Airport shuttle fee: VND 2079000 per vehicle (roundtrip, maximum occupancy 2)
    • Airport shuttle fee per child: VND 2079000 (roundtrip)
    • Rollaway bed fee: VND 1270500.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Vietnamese

    English

    Chinese (Mandarin)

Nearby attractions

Tam Bac Lake 1.9 km / 1.2 mi
Lac Long Bridge Flower Garden 2 km / 1.3 mi
Queen of the Rosary Cathedral 2.3 km / 1.4 mi
Cathedral of the Diocese of Hai Phong 2.3 km / 1.4 mi
Hai Phong Museum 2.3 km / 1.5 mi
Conference Center Hai Phong 2.6 km / 1.6 mi
Hai Phong Opera House 2.9 km / 1.8 mi
Du Hang Pagoda 3.1 km / 1.9 mi
Lach Tray Stadium 4.1 km / 2.5 mi
Aeon mall lê chân hải phòng 4.8 km / 3 mi
Parkson TD Plaza 6.1 km / 3.8 mi
QSI International School of Haiphong 9.8 km / 6.1 mi
Navy Museum 11.1 km / 6.9 mi
VinWonders Vũ Yên 15.2 km / 9.5 mi
Elephant Mountain 16.9 km / 10.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 362
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Babysitting serviceExtra charge
Show 34 more facilities & services
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Smoke detector
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BarExtra charge
  • Restaurant: 2
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Banquet hall
  • Conference room
  • Meeting room: 4
  • Indoor freshwater pool: 1
  • SaunaExtra charge
  • Steam bathExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Green Key (FEE)
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Hai Phong

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUBTWIN • CLUBTWN.CB-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Hai Phong

    TWIN CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Hai Phong

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB KING BEDDOUBLE • CLUB KING BED • 1 Bedroom • 43 m²DBL.CB-KG
    DOUBLE CLUB KING BEDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Hai Phong

    DOUBLE CLUB KING BED

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 36 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom
    • Electric Kettle
    • Soundproof room
    • Housekeeping
    • Cable TV
    • Slippers
    • Bathrobes
    • Desk
    Show all 16 amenities
    • Toiletries
    • Pillow menu
    • Safe
    • Individually adjustable air conditioning
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Hai Phong

    DOUBLE DELUXE KING BED

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Bathroom
    • Electric Kettle
    • Soundproof room
    • Housekeeping
    • Cable TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Pillow menu
    • Safe
    • Individually adjustable air conditioning
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Hai Phong

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Hai Phong

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Hai Phong

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUBDBL.CB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Hai Phong

    DOUBLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BED • 80 m²SUI.EJ-KG
    SUITE EXECUTIVE KING BEDPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    80 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathrobes
    • Electric Kettle
    • Soundproof room
    • Housekeeping
    • Cable TV
    • Minibar
    • TV
    • Direct dial telephone
    Show all 16 amenities
    • Hairdryer
    • Bathroom
    • Slippers
    • Individually adjustable air conditioning
    • Safe
    • Pillow menu
    • Toiletries
    • Desk

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Hai Phong

    SUITE EXECUTIVE KING BED

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    80 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Room amenities

    • Bathrobes
    • Electric Kettle
    • Soundproof room
    • Housekeeping
    • Cable TV
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Slippers
    • Individually adjustable air conditioning
    • Safe
    • Pillow menu
    • Toiletries
    • Desk

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 36 m²TWN.DX
    TWIN DELUXEPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Minibar
    • Slippers
    • Cable TV
    • Desk
    • Toiletries
    • Pillow menu
    • Safe
    • Individually adjustable air conditioning
    Show all 16 amenities
    • Bathrobes
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Housekeeping
    • Soundproof room
    • Electric Kettle

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Hai Phong

    TWIN DELUXE

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Room amenities

    • Minibar
    • Slippers
    • Cable TV
    • Desk
    • Toiletries
    • Pillow menu
    • Safe
    • Individually adjustable air conditioning
    • Bathrobes
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Housekeeping
    • Soundproof room
    • Electric Kettle

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sheraton Hai Phong

9.0
Excellent
324 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.2 /10
Neighborhood
7.4 /10
Amenities
9.4 /10
75 reviews shown
10/10
Exceptional
29 Jul 2026
Hsiuhao
The service of staff was great
10/10
Exceptional
10 Jul 2026
David
Highly recommend this property.
Self
10/10
Exceptional
03 Jul 2026
Daniel
Great restaurants and breakfast buffet
Friends
10/10
Exceptional
23 Mar 2026
Insub
yes
Business
10/10
Exceptional
22 Mar 2026
Paul
Great place
10/10
Exceptional
11 Mar 2026
CHEK FONG
Staff is friendly and helpful.
Self
10/10
Exceptional
04 Feb 2026
David
This hotel is top end. The service is world class and the desk folks speak english. If I could give it 8 stars I would.

There 3 Resteraunt's on site and a spa. The rooms were excellent size, w marble everything.
You will not be disappointed coming here.
Business
10/10
Exceptional
05 Jan 2026
Richard
As you would expect from a Sheraton Hotel. The customer service there is second to none. Really enjoyed our stay there! Thank you.
Friends_and_family Family
10/10
Exceptional
25 Dec 2025
Ken C
The breakfast diversify with traditional Vietnamese food and western. They are so delicious. I love it.

Fantastic Hotel and courtesy's service!
8/10
Excellent
14 Nov 2025
Chun Leong
Loved the view from room. Appreciate if more complimentary water is given.
Business
10/10
Exceptional
04 Nov 2025
Donna
Gorgeous corner room wothva breathtaking view. Bery spacious and very clean. Staff was absolutely amazing. Every step of the way!!
10/10
Exceptional
21 Oct 2025
Rupesh
Very nice facility, and very good staff, the service quality is really good.
Business_and_leisure Family
10/10
Exceptional
12 Oct 2025
JR-JE
A good choice in Haipong
10/10
Exceptional
20 Sep 2025
SHUN
Good hotel
10/10
Exceptional
24 Aug 2025
Jack
Lovely room. Great staff. Good breakfast. Good bar. Nice pool.
Leisure Family_with_children
10/10
Exceptional
22 Aug 2025
Mikhail
Great staying! Will come back.
Business_and_leisure Self
10/10
Exceptional
19 Aug 2025
jaehyun
Christina who is working on the reception desk is excellent and kind person . Furthermore she is beautiful. I want to visit in soon.
Business
2/10
Poor
18 May 2025
Verified traveler

Please retrain the restaurant manager.\n

I made ten calls to the reception from my room, but not a single one was answered. As a result, I had to inconveniently go down to the first floor multiple times. It seems that the Vietnamese staff have not received proper training.

Additionally, the way the restaurant assigns tables to guests is strange. Personally, I do not care which table I sit at—that is my choice. So I chose my own table and took a seat. My wife is pregnant, so I reserved the table and went to get food. When I sat down at the table, there were no issues and the staff even welcomed me.

However, when I returned with my food, someone who appeared to be the restaurant manager told me that another guest was already seated there and moved me to a less desirable corner. I told him that I had reserved the table five minutes ago, but he suddenly lied and claimed that someone else had already taken the table ten minutes earlier. When I first sat down five minutes ago, there were clearly no problems with the table. I was extremely displeased by this experience. My wife did not want any conflict, so she avoided the situation, but this is completely unacceptable.
Friends_and_family Family
8/10
Excellent
06 May 2025
Ronnie
The rooms and bedding are great.
Business
10/10
Exceptional
15 Apr 2025
Sunil
Everything are good
10/10
Exceptional
06 Apr 2025
Kevin
Ok
Leisure Partner
10/10
Exceptional
04 Mar 2025
kyoung han
정말좋아요
Business
10/10
Exceptional
28 Feb 2025
Mardo
Nice room great helpful staff
Business Self
10/10
Exceptional
22 Feb 2025
Kwok Fong

Good value

Not expensive hotel
Business
10/10
Exceptional
06 Feb 2025
Doug
Vi was a very nice and pleasant person and because of her, I would visit this hotel when I have chances.
Dep is another person who did great job to make me happy. Thank you.
Leisure
10/10
Exceptional
03 Jan 2025
Uyen
Even though we stayed only one night in Hai Phong, Sheraton was the best hotel we stayed during our entire trip.
Leisure Family
10/10
Exceptional
28 Dec 2024
Mark
Great service, breakfast buffet really wide variety of western, Japanese, Korean, and Chinese offerings.
Business
10/10
Exceptional
09 Dec 2024
Ethan
Nice hotel
10/10
Exceptional
21 Oct 2024
Tuul
The best hotel in Vietnam. The service was excellent. The front desk employees are very polite, very friendly and high educated. I am highly recommended this hotel, if you’re planning to visit to Vietnam.
Business_and_leisure Family
8/10
Excellent
07 Oct 2024
Kang Ju

Good hotel but expect more breakfast option.

Good hotel, good facility and very clean. However, I hope there is a variety of breakfast options.
Business
8/10
Excellent
14 Sep 2024
Brian
It would be perfect 5 star except i asked for help buying a trqin ticket the reception wanted 2mill vnd went to train station 3 min taxi away cosy 110vnd it was a blatent way to make money
10/10
Exceptional
15 Apr 2024
Ngoc
Beautiful hotel, very clean, friendly staffs, great location, and great dining options.

Leisure Partner
10/10
Exceptional
26 Feb 2024
Phan
Clean and cozy
Business
10/10
Exceptional
30 Jan 2024
Verified traveler
Amazing hotel, very clean and great service. Would highly reccommend.
Business
2/10
Poor
01 Apr 2023
Miu Shan

Bad

Don’t recommend. So surprise to me due to have some issue during my stay. 1st no make up room when I come back even though I already request, the time almost 5:30pm. Next is no new sleeping shoes for me to change, 3rd no body wash. Highly recommend the group doing the improvement ASAP
Business
6/10
Pleasant
01 Apr 2023
MEI KIT LINA
整體晤夠清潔
Business
10/10
Exceptional
25 Mar 2023
Allen
Nice Hotel and Restaurant ! Great food 👍
10/10
Exceptional
23 Feb 2023
John
We thoroughly enjoyed our stay at the Sheraton. Beautiful hotel, great staff and a nice area.
Leisure Partner
10/10
Exceptional
01 Jan 2021
stephanie

amazing new hotel

Great hotel with super comforts! The room was amazing and had a super comfortable bed! Service was also great! Had a great one night stay, THANK YOU!
Friends_and_family Family
6/10
Pleasant
13 Nov 2019
Verified traveler
The hotel was really nice, just a few things I would change. There was no air conditioning in our hotel rooms bathroom and the air conditioning in the room took several hours to catch up with the heat after we checked in. We let the receptionist know about the room being hot and she said the air conditioner was working normally.
Friends_and_family Family
8/10
Excellent
13 Nov 2019
SON

Great Hotel!

We had a great stay at this hotel. The room was clean and new and the staffs were friendly and helpful. Breakfasts in the morning were amazing! The price was a little high compares to other locations in Hai Phong, but being close to some of the newly built shops and restaurants makes up for it.
Business
10/10
Exceptional
11 Nov 2019
SonMichael
Love the view of my room from the 30th floor. The lounge on floor 43 is cool. Great big swimming pool.
Business Friends
10/10
Exceptional
28 Aug 2019
Verified traveler
The hotel is great. Room is spacious. My room has a great view to the park. Quiet neighborhood. The hotel is also attached to a shopping mall. Make shopping trip easier. Overall a great stayed for me.
Business Self
8/10
Excellent
04 Aug 2019
Benjamin

outstanding breakfast

hotel breakfast has outstanding selection, but hotel location is not in centre of the city. there isn't much to do or see in the vicinity.
8/10
Excellent
04 Aug 2019
Verified traveler
The hotel was so clean and spacious! The breakfast buffet was so good, there were so many choices! The gym was very well equipped. My only comment for improvement would be to have the elevators air conditioned and for the AC in the hallways to always be on.
Friends_and_family Family
6/10
Pleasant
31 Jul 2019
Julie
No apple in breakfast. So Bad.
10/10
Exceptional
25 Jun 2019
Verified traveler
New hotel that is clean, modern, beautiful and a shopping mall attached to it.
Leisure Partner
8/10
Excellent
08 Jun 2019
Chun Cheong Dominey

a Good hotel to become Great hotel

The hotel is new & nice. All of the staff I met are friendly, however, they require more trainning.
2 instances indicated the hotel management have big rooms for improvement. They scheduled a fire alarm testing at 8:30am in the morning, the board-casting last for 20 minutes.
Couples kids were playing soccers in the lobby but the hotel staff did nothing.
10/10
Exceptional
26 May 2019
Scott

Still want come back some day

It good but need keep mote clean
10/10
Exceptional
05 Apr 2019
Verified traveler
New. Clean. Next to shopping centre. Friendly staff
Business Self
8/10
Excellent
18 Mar 2019
Terri

Lovely modern hotel

Beautiful hotel in a good location. Rooms were very modern and the facilities (pool, restaurants etc) were excellent. Staff speak excellent English and were very helpful!
Friends
6/10
Pleasant
10 Mar 2019
MIN
NIce Foods and restaurant,
Rooms are big and clean but detail lay out and amenities are poor
Business Partner
10/10
Exceptional
03 Aug 2026
Yeonjung
모든것이 완벽한호텔~하버 레스토랑 LY직원은 너무 친절해요~
6/10
Pleasant
18 Jul 2026
SANGIN
본인은 베트남 어느숙소에 가도 샤워필터도 안쓰고 잠도 잘자는 적응력 만렙으로 여행기간에 우연히 멜리아빈펄(2박)과 쉐라톤(1박)의 숙소를 방문하게 되어 비교해서 리뷰를 작성했습니다.

<조식:한식>
-멜리아빈펄:반찬은 3~4종류로 구성되어 있고,국이 있어서 좋았어요(김치찌개,김치콩나물국)
-쉐라톤:반찬은 6~8종류로 구성되어 있고,김밥등이 추가로 제공 되어서 좋았고, 국은 찾아볼수 없었어요

<조식:쌀국수>
-멜리아빈펄:맛있어요.밴따구어도 있어요
-쉐라톤:국물이 멜리아빈펄보다 담백해요

<조식:베이커리>
-멜리아빈펄:베이커리 맛집보다 훨씬 맛있어요
-쉐라톤:빵이 딱딱해서 반은 남겼어요

<조식:식사분위기>
-멜이아빈펄:식당이 크고 테이블간격이 넓어서 이동간에 불편함 없이 식사가능. 가족단위 고객이 많아서 조용하게 식사할 수 있어요
-쉐라톤:식당이 작고 테이블간격이 좁아서 음식가지고 있을때 부딪힐까 스트레스가 심함. 결혼식뷔페 느낌. 학회나 회사원들이 많아서인지(이건 복불복인듯요) 시끄럽고, 식당이4층에 있어서 해가 식당안으로 들어와 더워요

<룸 컨디션>
-멜리아빈펄:에어컨 0.5도씩 조절가능. 베개가 3종류가 세팅이 되어있어서 나한테 맞는 베개로 사용하면 되서 엄청 좋아요.
-쉐라톤:에어컨 0.5도씩 조절가능. 베개는 2개로 기본세팅 되어 있어요. 고층호텔이여서 뷰가 좋아요. 다만 뜨거운물이 안 나와서 룸을 제대로 점검하는지 모르겠음

<수영장>
-멜리아빈펄:야외에 성인용과 아동용 풀이 있고 직원이 계속 상주하면서 이물질제거등을 해 주고있음. 비치타올이 두툼하고 커서 좋았음
-쉐라톤:5층실내에 성인용이 한개 있고 직원이 계속 상주하고 있음. 비치타올이 사용감이 있고 크기는 커서 좋아음.

<소음>
베트남하면 아침을 알러주는 빵빵~ 클락숀소리 두호텔 모두 방음은 괜찮았고, 쉐라톤이 고층이다보니 소음이 거의 없다고 느껴졌어요

<총평>
멜리아빈펄보다 쉐라톤이 많게는 2배정도 비싼편인데 주변에 쇼핑몰과 마트 가까운거 빼고는 큰장점을 찾기 힘들었고, 멜리아빈펄의 극가성비 가격으로 호사스러유 호텔서비스를 받을수 있다는 장점이 더 크다고 생각됩니다. 두호텔에는 한국어하는 직원이 있었고 멜리아빈펄 직원이 발음이 더 정확해서 알아듣기 편했어요.
Partner
10/10
Exceptional
30 May 2026
DAE HYUN
직원분들은
10/10
Exceptional
26 May 2026
myeongsoo
깨끗한객실이 좋네요
조식도 나름 괜찮네요
직원들도 친절해요
10/10
Exceptional
24 Apr 2026
Ieseob
촤고에요. 특히 4 층 식당 Ms. Anna 및 Front desk 직원 모든분들의친절에 감사드립니다.
Partner
4/10
Poor
21 Apr 2026
HEEYEOL
프론트 체크인 야간 한국어응대 직원.
식당 직원만 친절.
프론트 상시 근로 직원.체크아웃 직원 완전
불친절. SPA직원 완전 불친절. 어이없음.
청소는 그나마 보통은 함.
6/10
Pleasant
06 Apr 2026
Misung
다 괜찮았는데..욕실 샤워부스 샤워기와 욕조에 물을 받으면 그 물에서 묘한 곰팡이 냄새가 냈습니다.처음에는 제 후각이 예민한건가 싶어서 그냥 넘겼는데,3박 내내 물을 쓸때마다 물에서 곰팡이 냄새가 나서 욕조에 물을 받아 놓고 한참있다 보니 검정색 뭔가가 섞여 있더군요.제 생각에는 샤워기 해드 내부에 곰팡이가 있는것 같습니다.이 냄새는 욕조 샤워기에서 더 심했습니다.2026.4 제가 묶었던 방은 2002호 입니다. 다음 방문에는 이 문제가 개선되있길 희망합니다.
10/10
Exceptional
23 Mar 2026
MENG I
everything is excellent!!
10/10
Exceptional
02 Mar 2026
joon
조식이 좋아요
Business
10/10
Exceptional
22 Feb 2026
Jae Ok
깨끗한 객실
10/10
Exceptional
12 Feb 2026
Hana
Underbart
Friends_and_family Family
10/10
Exceptional
31 Jan 2026
Arne
Nice hotel. Friendly staff
Business
10/10
Exceptional
25 Jan 2026
Yu Te
Helpful staff. Good pool. Extremely tasteful breakfast.
One slight flaw though. Staff probably needs a bit more training on wine opening with tools.
Business
10/10
Exceptional
25 Jan 2026
myeongsoo
객실 깨끗하고 조식이 좋았어요
Business
10/10
Exceptional
16 Oct 2025
Stephanie
Das Frühstücksbufett war der absolute Wahnsinn
Leisure Partner
10/10
Exceptional
02 Oct 2025
MING-JUI

超級棒的服務

4樓餐廳員工非常友善，且服務專業、盡職。我跟餐廳預約晚上9點到，但因為飛機晚點，我跟客人晚上人9點半到，用餐到接近晚上11點，即使已經超過他們晚上10點結束營業的時間，他們仍耐心的在服務我們，非常感動。
Business
10/10
Exceptional
29 Jul 2025
Cecilie
Gode senger, romslige rom, vennlig betjening, bra utvalg i frokosten
Business
10/10
Exceptional
12 Mar 2025
ATSUSHI
Good facility, Good service, Good breakfast.
10/10
Exceptional
22 Feb 2025
Kwok Fong

Good value hotel

Not expensive hotel
Business
10/10
Exceptional
23 Jan 2025
SHAN PIN
購物便利
Leisure Self
8/10
Excellent
09 Dec 2024
Woo-Kyong
좋아요
Business
10/10
Exceptional
16 Sep 2024
YOSHIYA
excellent
Business Friends
10/10
Exceptional
06 Jul 2024
Zimu

Great hotel

Excellent stay! Lovely staff, nice location, great meal. Happens to be the kid’s birthday, he’s super happy cuz Hotel prepared balloons and cake!
Friends_and_family Family

Location & surroundings

Sheraton Hai Phong
Vinhomes Imperia Urban Area, Ha Noi Str, Hai Phong, Vietnam

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Sheraton Hai Phong

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