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Best Western Plus Ilulissat

Qaasuitsup · Greenland

Kaaleeraq Poulsenip Aqq 6 Ilulissat 3952 GreenlanView location

8.6/10Excellent172 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort9.0/109.0
Condition8.8/108.8
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Ilulissat

With a stay at Best Western Plus Hotel Ilulissat in Ilulissat, you'll be within a 10-minute walk of Knud Rasmussen Museum and Ilulissat Harbour. This hotel is 0.4 mi (0.7 km) from Ilulissat Hospital. Make yourself at home in one of the 78 air-conditioned rooms featuring flat-screen televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature bidets and bathrobes. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily. Featured amenities include a business center, a 24-hour front desk, and multilingual staff.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 15

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: DKK 30.00 per person, per night, up to 21 nights

    We have included all charges provided to us by the property.

  • You need to know
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
    • Contactless check-in is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit/debit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    15
  • Optional fees
    • Rollaway bed fee: DKK 500.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Danish

Nearby attractions

Ilulissat Art Museum 0.4 km / 0.3 mi
Knud Rasmussen Museum 0.5 km / 0.3 mi
Zion Church 0.6 km / 0.3 mi
Ilulissat Harbour 0.6 km / 0.4 mi
Ilulissat Hospital 0.7 km / 0.4 mi
Ilulissat Icefjord 2.6 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Best Western Plus Ilulissat

8.6
Excellent
172 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
9.0 /10
Condition
8.8 /10
Amenities
8.4 /10
50 reviews shown
2/10
Poor
18 Jul 2026
Ludwig
Staff is not wall trained to answer room anomalies in the most professional manner.
Partner
8/10
Excellent
13 Jul 2026
Kathryn
I arrived early and was told checking in was till 2pm which was okay, however other people checked in before me were told 2 pm but were still able to check in
The reception staff gave very brief answers on where things were eg post office, 15 mins walk down the road. Not what road or where to turn etc
Felt like more effort could be made to make people feel welcome.
Self
8/10
Excellent
08 Jul 2026
Awais
Very good location, comfortable beds
Very good view from roof top bar.
Although it was very crowded, we had to wait for the room for 2 hrs after check in time to be ready for us, they didn’t accommodate in a different room or meals or upgrade etc that’s usually common with things like this.
Family_with_children
10/10
Exceptional
10 Jun 2026
Karen
Fantastic staff! Helpful and attentive.
Partner
10/10
Exceptional
05 Jun 2026
Stojka
Very nice clean hotel, great dining, beautiful views, perfect location.
8/10
Excellent
31 Mar 2026
Louise
Spacious and clean rooms, well equipped for a relaxing stay. Lovely views of the bay from the top floor restaurant. Wide selection of food for breakfast, eggs can be made to order. Dinner was a decent meal and reasonably priced given the location. There is a shuttle bus to and from the airport which is free. Need to book with reception the night prior to departing. The two larger supermarkets are about a 5 min walk from the hotel. Also an easy 10-15 min walk to the icefjord center.
Self
10/10
Exceptional
06 Feb 2026
Justin
Staff amazing
Leisure Self
10/10
Exceptional
07 Dec 2025
Ayaka
立地が良い。スーパーやレストランが近い。Sermermiut Isfjord まで歩いて行ける。
Leisure Self
8/10
Excellent
29 Oct 2025
Henry Hin Wing
Central location
Leisure Partner
6/10
Pleasant
01 Oct 2025
Henry Hin Wing
Good
10/10
Exceptional
22 Sep 2025
Alan
Walking into our room we were greeted with a floor to ceiling window looking out over the town and the iceburg filled sea beyond. Exceptional.
Leisure
10/10
Exceptional
19 Aug 2025
Jing
Best hotel in town
Leisure Family
10/10
Exceptional
05 Aug 2025
Mairin
The roof terrace was fantastic
Leisure Friends
10/10
Exceptional
16 Jul 2025
Nawaim
Very nice
Leisure Family
4/10
Poor
29 Jun 2025
Krishna
We stayed for 4 nights at Best Western Inn Plus to explore Ilulissat. The positives - (a) hotel is located centrally and close to supermarkets and restaurants, (b) staff at the reception were nice and helpful. Biggest negative is the service at the restaurant. The staff make no attempt to accommodate vegetarians despite the fact that their website lists multiple options on the menu. They take a dinner reservation at 8:30 pm but majority of the menu options are not served and kitchen closes at 9 pm which they don’t mention when taking the order. The restaurant manager (Erin) was too busy and doesn’t even offer bread. The breakfast experience was even worse. One of the staff members (Jasmine) was super rude and bluntly says “you need to leave” just few minutes past 10 am. If you don’t allow customers to sit in the restaurant beyond 10 am then don’t allow them in at 9:55 am. Finally, they packed to-go breakfast one of the days with ham despite multiple confirmations that we are vegetarian.
Leisure Family_with_children
10/10
Exceptional
26 Apr 2025
zoltan
Nice hotel,right in the centre, the view from the rooftop restaurant is amazing
10/10
Exceptional
06 Mar 2025
Timothy
Great place to stay!
10/10
Exceptional
27 Jan 2025
Verified traveler

Very happy

Very central location. Great view of the water from the room. Clean room. Super helpful and friendly staff members.
Partner
8/10
Excellent
03 Oct 2024
rosivena
The rooftop restaurant nice for viewing aurora, friendly staff, easy walk to grocery & shopping, walking distance to tour operators
Leisure Friends
6/10
Pleasant
22 Aug 2024
Paul
Excellent staff and service. Gorgeous balcony views next to restaurant. Check out time is an issue, should be 11am and not 10am. Food is average.
Leisure Family
2/10
Poor
09 Aug 2024
Bennett
Find another place to stay
6/10
Pleasant
10 Jan 2024
Nancy
Room was spacious and clean. Breakfast buffet was bountiful and tasty. In heart of town so dining, shopping, and tour meeting spots all with in a 7 minute walk. Easy to get taxis if you want to eat at one of the high-end hotels on the outskirts of town. 15 min walk to icefjords, excellent hiking, sled dog area, and ice fjord museum.
Leisure Family
10/10
Exceptional
14 Nov 2023
Kitsum
Room is small and really expensive. Like the included breakfast, especially the local delicacy section.
Leisure Family
6/10
Pleasant
28 Sep 2023
Philip
This hotel has a good location and rooftop terrace for both seeing the northern lights (at the right time of year) and looking out over Disko bay. The room was large, clean and had a modern shower. Oddly there are no rooms in this hotel which come with a double bed, and the two single beds provided are comfortable but very narrow (90cm). You can push the beds together (we noticed when walking past rooms others have done the same) which should be sending a message to the hotel that bed configurations need to be changed.

Breakfast was excellent however we did not eat here in the evening as none of the meals on offer where vegetarian.


Leisure Partner
8/10
Excellent
31 Jul 2023
Margaret
I stayed at this hotel for 10 days due to the fact that my flight was cancelled and we were stuck for an additional 5 days waiting for the next available flight. I ended up having 3 different rooms because it was booked up and I kept having to extend. The first room was subpar. It was tiny, stuffy, and looked out over the entrance to the lobby. I heard every shuttle drop off passengers. I had to open the window because it was too warm and then had to shut it again because the mosquitoes came in. I never could get comfortable there. The second room on the fourth floor was lovely. It was an executive room and almost twice the size of my first room. It overlooked the water. My third room was nice, too; not as nice as the second, but almost as nice. It overlooked the water and was a good size. Ask for an executive room overlooking the water. The breakfast is expansive, and the food in the restaurant is good for lunch and dinner. The service is mediocre, but that seems the norm for this town. Some of the desk clerks are nicer than others, but generally acceptable. The workout room is very small with a decent array of weights and a good treadmill; but I can't imagine more than one person can work out at one time. The location of the hotel is the best; it's in the center of everything.
Business_and_leisure Self
8/10
Excellent
26 Jul 2023
Christopher

CK on tour

Decent hotel in the centre of town with a few bars and restaurants nearby. Good breakfast and great views from the restaurant on the 6th floor.
Partner
10/10
Exceptional
24 Jul 2023
Jessica
Comfortable, clean room & fantastic staff!
Leisure Partner
10/10
Exceptional
21 Jun 2023
Clare
Lovely hotel with the most fantastic views ever, both from the room and from the restaurant. Fast WiFi and a free shuttle to the airport. Hope to stay again.
Partner
10/10
Exceptional
31 Aug 2022
Pedro
Located in the city centre, rooms are great and the rooftop restaurant has a great view.
Leisure Self
10/10
Exceptional
25 Aug 2022
KA SENG

Best hotel in town

The best hotel in Ilulissat for sure!
Friends_and_family Family
4/10
Poor
05 Aug 2022
steven
Waited 8 hours for our room. Booked 6 months ago for 4 nights and given an room reflecting a booking for 1 night.
10/10
Exceptional
27 Jun 2026
Justa
Altid en god oplevelse at overnatte i Hotel Ilulissat.
Friends_and_family Family
10/10
Exceptional
22 Jun 2026
Ann-Merry
Rigtig godt hotel.
Friends
8/10
Excellent
19 Jun 2026
Jacek
Die Zimmer sind recht klein, auch in den höheren Kategorien. Sitzmöbel eher ungemütlich.
Frühstück hervorragend mit tollem Ausblick. Die Dachterrasse kann jederzeit genutzt werden auch ohne etwas zu kaufen.
Lage mitten in der Stadt, Fussläufig zu allem.
Das Personal freundlich, bemüht, unaufdringlich
Partner
6/10
Pleasant
01 Jun 2026
Lena
Das Hotel liegt super und man hat aus den höheren Stockwerken eine tolle Sicht.
Allerdings lies die Sauberkeit sehr zu wünschen übrig, ebenso die Freundlichkeit/ Hilfsbereitschaft des Personals.
Family_with_children
10/10
Exceptional
29 Apr 2026
Jens
Alt var fint, men når nu bussen til lufthavnen køre kl 06:15, så vil det være dejligt hvis personalet ikke insisterer på at morgenmaden først starter præcist kl 06.00. Og ja I var venlig at have lavet en madpakker til mig.

Udover det, fungerer hotellet fint og morgenmaden er rigtig god.
Self
10/10
Exceptional
18 Apr 2026
Anne
Flott hotell. God frokost. Flott utsikt
8/10
Excellent
03 Apr 2026
Laura
Udemærket hotel. Flinke og rare personale. Kunne dog ikke hjælpe med hundeslædetur, men det viste sig at være let at skaffe ude i byen. Lige rundt om hjørnet faktisk.
Friends_and_family Family
8/10
Excellent
19 Mar 2026
Kaaleeraq
Det var hyggeligt
Self
8/10
Excellent
18 Oct 2025
Johan
👍
Friends_and_family Family
8/10
Excellent
12 Oct 2025
Linda
God lokation og behagelige omgivelser
Business
8/10
Excellent
26 Jul 2025
Christian
Das in den Reviews viel gepriesene Raumkonzept fanden wir doch sehr eng. Zugang zum Bett für eine Person echt schwierig, fast keine Ablagen im Bad und da man bei einer Grönland Reise doch einiges an Gepäck dabei hat viel zu wenig Platz für Koffer
Leisure Partner
8/10
Excellent
15 Jul 2025
ShuChen
很不錯！
Self
6/10
Pleasant
10 Jun 2025
Lena
Fint
10/10
Exceptional
09 Jun 2025
Lars Kristian
Morgenmaden var fantastisk
Udsigten i top
Leisure Family_with_children
8/10
Excellent
05 Jun 2025
Tina
.
8/10
Excellent
06 May 2025
Verified traveler
Skønt værelse.
Manglede et køleskab
Friends_and_family Family
10/10
Exceptional
19 Mar 2025
Verified traveler
Dejligt ophold - ingen klager herfra
Friends_and_family Family
10/10
Exceptional
05 Jan 2025
Lars

Virkelig lækkert ophold

Lækkert ophold på et folt hotel. Virkelig dejlig morgenmad og flot udsigt. Hotellet har en super beliggenhed
Friends_and_family Family
10/10
Exceptional
27 Aug 2024
Lena

Fremragende hotel

Stillle og rolig kvarter
Friends_and_family Friends

Location & surroundings

Best Western Plus Ilulissat
Kaaleeraq Poulsenip Aqq 6 Ilulissat 3952 Greenlan, Ilulissat, Greenland

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