Best Western Plus Hotel Ilulissat

8/10

Excellent

31 Mar 2026

Louise

Spacious and clean rooms, well equipped for a relaxing stay. Lovely views of the bay from the top floor restaurant. Wide selection of food for breakfast, eggs can be made to order. Dinner was a decent meal and reasonably priced given the location. There is a shuttle bus to and from the airport which is free. Need to book with reception the night prior to departing. The two larger supermarkets are about a 5 min walk from the hotel. Also an easy 10-15 min walk to the icefjord center.

Self

10/10

Exceptional

06 Feb 2026

Justin

Staff amazing

Leisure Self

10/10

Exceptional

07 Dec 2025

Ayaka

立地が良い。スーパーやレストランが近い。Sermermiut Isfjord まで歩いて行ける。

Leisure Self

8/10

Excellent

29 Oct 2025

Henry Hin Wing

Central location

Leisure Partner

6/10

Pleasant

01 Oct 2025

Henry Hin Wing

Good

10/10

Exceptional

22 Sep 2025

Alan

Walking into our room we were greeted with a floor to ceiling window looking out over the town and the iceburg filled sea beyond. Exceptional.

Leisure

10/10

Exceptional

19 Aug 2025

Jing

Best hotel in town

Leisure Family

10/10

Exceptional

05 Aug 2025

Mairin

The roof terrace was fantastic

Leisure Friends

10/10

Exceptional

16 Jul 2025

Nawaim

Very nice

Leisure Family

4/10

Poor

29 Jun 2025

Krishna

We stayed for 4 nights at Best Western Inn Plus to explore Ilulissat. The positives - (a) hotel is located centrally and close to supermarkets and restaurants, (b) staff at the reception were nice and helpful. Biggest negative is the service at the restaurant. The staff make no attempt to accommodate vegetarians despite the fact that their website lists multiple options on the menu. They take a dinner reservation at 8:30 pm but majority of the menu options are not served and kitchen closes at 9 pm which they don’t mention when taking the order. The restaurant manager (Erin) was too busy and doesn’t even offer bread. The breakfast experience was even worse. One of the staff members (Jasmine) was super rude and bluntly says “you need to leave” just few minutes past 10 am. If you don’t allow customers to sit in the restaurant beyond 10 am then don’t allow them in at 9:55 am. Finally, they packed to-go breakfast one of the days with ham despite multiple confirmations that we are vegetarian.

Leisure Family_with_children

10/10

Exceptional

26 Apr 2025

zoltan

Nice hotel,right in the centre, the view from the rooftop restaurant is amazing

10/10

Exceptional

06 Mar 2025

Timothy

Great place to stay!

10/10

Exceptional

27 Jan 2025

Verified traveler

Very happy

Very central location. Great view of the water from the room. Clean room. Super helpful and friendly staff members.

Partner

8/10

Excellent

03 Oct 2024

rosivena

The rooftop restaurant nice for viewing aurora, friendly staff, easy walk to grocery & shopping, walking distance to tour operators

Leisure Friends

6/10

Pleasant

22 Aug 2024

Paul

Excellent staff and service. Gorgeous balcony views next to restaurant. Check out time is an issue, should be 11am and not 10am. Food is average.

Leisure Family

2/10

Poor

09 Aug 2024

Bennett

Find another place to stay

6/10

Pleasant

10 Jan 2024

Nancy

Room was spacious and clean. Breakfast buffet was bountiful and tasty. In heart of town so dining, shopping, and tour meeting spots all with in a 7 minute walk. Easy to get taxis if you want to eat at one of the high-end hotels on the outskirts of town. 15 min walk to icefjords, excellent hiking, sled dog area, and ice fjord museum.

Leisure Family

10/10

Exceptional

14 Nov 2023

Kitsum

Room is small and really expensive. Like the included breakfast, especially the local delicacy section.

Leisure Family

6/10

Pleasant

28 Sep 2023

Philip

This hotel has a good location and rooftop terrace for both seeing the northern lights (at the right time of year) and looking out over Disko bay. The room was large, clean and had a modern shower. Oddly there are no rooms in this hotel which come with a double bed, and the two single beds provided are comfortable but very narrow (90cm). You can push the beds together (we noticed when walking past rooms others have done the same) which should be sending a message to the hotel that bed configurations need to be changed.

Breakfast was excellent however we did not eat here in the evening as none of the meals on offer where vegetarian.

Leisure Partner

8/10

Excellent

31 Jul 2023

Margaret

I stayed at this hotel for 10 days due to the fact that my flight was cancelled and we were stuck for an additional 5 days waiting for the next available flight. I ended up having 3 different rooms because it was booked up and I kept having to extend. The first room was subpar. It was tiny, stuffy, and looked out over the entrance to the lobby. I heard every shuttle drop off passengers. I had to open the window because it was too warm and then had to shut it again because the mosquitoes came in. I never could get comfortable there. The second room on the fourth floor was lovely. It was an executive room and almost twice the size of my first room. It overlooked the water. My third room was nice, too; not as nice as the second, but almost as nice. It overlooked the water and was a good size. Ask for an executive room overlooking the water. The breakfast is expansive, and the food in the restaurant is good for lunch and dinner. The service is mediocre, but that seems the norm for this town. Some of the desk clerks are nicer than others, but generally acceptable. The workout room is very small with a decent array of weights and a good treadmill; but I can't imagine more than one person can work out at one time. The location of the hotel is the best; it's in the center of everything.

Business_and_leisure Self

8/10

Excellent

26 Jul 2023

Christopher

CK on tour

Decent hotel in the centre of town with a few bars and restaurants nearby. Good breakfast and great views from the restaurant on the 6th floor.

Partner

10/10

Exceptional

24 Jul 2023

Jessica

Comfortable, clean room & fantastic staff!

Leisure Partner

10/10

Exceptional

21 Jun 2023

Clare

Lovely hotel with the most fantastic views ever, both from the room and from the restaurant. Fast WiFi and a free shuttle to the airport. Hope to stay again.

Partner

10/10

Exceptional

31 Aug 2022

Pedro

Located in the city centre, rooms are great and the rooftop restaurant has a great view.

Leisure Self

10/10

Exceptional

25 Aug 2022

KA SENG

Best hotel in town

The best hotel in Ilulissat for sure!

Friends_and_family Family

4/10

Poor

05 Aug 2022

steven

Waited 8 hours for our room. Booked 6 months ago for 4 nights and given an room reflecting a booking for 1 night.

10/10

Exceptional

18 Apr 2026

Anne

Flott hotell. God frokost. Flott utsikt

8/10

Excellent

03 Apr 2026

Laura

Udemærket hotel. Flinke og rare personale. Kunne dog ikke hjælpe med hundeslædetur, men det viste sig at være let at skaffe ude i byen. Lige rundt om hjørnet faktisk.

Friends_and_family Family

8/10

Excellent

19 Mar 2026

Kaaleeraq

Det var hyggeligt

Self

8/10

Excellent

18 Oct 2025

Johan

👍

Friends_and_family Family

8/10

Excellent

12 Oct 2025

Linda

God lokation og behagelige omgivelser

Business

8/10

Excellent

26 Jul 2025

Christian

Das in den Reviews viel gepriesene Raumkonzept fanden wir doch sehr eng. Zugang zum Bett für eine Person echt schwierig, fast keine Ablagen im Bad und da man bei einer Grönland Reise doch einiges an Gepäck dabei hat viel zu wenig Platz für Koffer

Leisure Partner

8/10

Excellent

15 Jul 2025

ShuChen

很不錯！

Self

6/10

Pleasant

10 Jun 2025

Lena

Fint

10/10

Exceptional

09 Jun 2025

Lars Kristian

Morgenmaden var fantastisk
Udsigten i top

Leisure Family_with_children

8/10

Excellent

05 Jun 2025

Tina

.

8/10

Excellent

06 May 2025

Verified traveler

Skønt værelse.
Manglede et køleskab

Friends_and_family Family

10/10

Exceptional

19 Mar 2025

Verified traveler

Dejligt ophold - ingen klager herfra

Friends_and_family Family

10/10

Exceptional

05 Jan 2025

Lars

Virkelig lækkert ophold

Lækkert ophold på et folt hotel. Virkelig dejlig morgenmad og flot udsigt. Hotellet har en super beliggenhed

Friends_and_family Family

10/10

Exceptional

27 Aug 2024

Lena

Fremragende hotel

Stillle og rolig kvarter

Friends_and_family Friends

8/10

Excellent

24 Aug 2024

Verified traveler

Super font hotel, dog var der et par ting som de godt kunne forbedre ift. prisen.

1. God morgenmad, men bliver fyldt meget langsomt op, så hvis man kommer sent mangler der meget. Og personalet begynder at rydde af 45 minutter før buffeten lukker. Det bliver lidt stresset.

2. Jeg fik ikke skiftet lagner af rengøring i de 5 dage/4 nætter jeg var der, da jeg kunne se den samme gule misfarvning på mit lagen, som allerede var på da jeg ankom. Dog virkede det rent, men alligevel..

3. Lidt ærgerligt at man ikke kan få lov at bruge Wifi inden man er tjekket ind. Da jeg ankom om morgenen med min bagage og skulle på en heldagstur, havde jeg brug for at tjekke en adresse, men jeg fik fortalt at man først kan bruge wifi når man er tjekket ind. Havde været fint med noget gæste wifi, til hvis man kommer tidligt og skal planlægge sin dag.

4. Der er virkelig lydt på gangene!

Ellers et godt sted, som jeg godt kunne finde på at vælge igen pga. faciliteter og beliggenhed.

Mvh

Self

8/10

Excellent

07 Aug 2024

Sussi og John

God oplevelse. Men dyne og hovedpude ikke åndbart materiale. Værelset alt for varmt selv om der var skruet ned for varmen,- ingen aircondition.

Partner

6/10

Pleasant

19 Jun 2024

Niels

Dejligt ophold

Alt var som forventet, maden i restauranten var helt fantastisk lækker, incl morgenmad 👍men der manglede opbevaring til tøj på værelset. Skab eller lign.

Partner

10/10

Exceptional

19 Jun 2024

Gerda

Glæder mig til næste ophold

Dejligt ophold, god betjening, venlige og hjælpsomme personale.
Glæder mig til næste ophold med datter og barnebarn

Self

8/10

Excellent

15 Apr 2024

Kristine

Værelset var super, men rengøring er mangelfuld. Det ser ud til at det er sengen og vasken der er det vigtigste for rengøringen. Eftersom det er ens hjem i nogle dage, vil det være godt at der også blev tørret støv af.

Partner

8/10

Excellent

06 Oct 2023

Inger marie

Alletiders

Fantastisk.

Skøn morgenmadsbuffet.

Eneste øv - restauranten så fortrinlig aftenmenu, men desværre meget udsolgt i det i forvejen begrænsede udvalg. Tilbehør det samme hver aften.

Friends_and_family Friends

10/10

Exceptional

23 Sep 2023

Thele Peter

Overdådig oplevelse

Uforglemmelig oplevelse

Self

8/10

Excellent

06 Sep 2023

Verified traveler

Fantastisk utsikt fra rommet, og meget hyggelig personalet. Godt renhold.

Kan forbedre seg på middagsmat og service på restaurangen; reinsdyrskjøttet var meget dårlig tekstur på ( er meget godt vant å spise reinkjøtt), og dertil ingen beklagelse eller forslag på kompensasjon.

Friends_and_family Family

8/10

Excellent

22 Aug 2023

Jenny

More people on the ground!

Great for an overnight stay. But they need more people on the ground!

Partner

10/10

Exceptional

02 Jul 2023

Chin Ho