Village Inn Springfield Oregon Hotel

10/10

Exceptional

02 Aug 2026

Michelle

I stay at Village Inn every year to visit family in the area, and continue to come back. My overall experience has been five stars deserved 👍

8/10

Excellent

02 Aug 2026

Christine

Initially I was annoyed with the check in. This is a budget hotel, older but clean. We had a refrigerator and microwave in our room which was helpful. I spoke to the manager about my concerns she was very nice and helpful. We had no issues with noise I 5 is close but we really did not notice traffic noise. Good location.

6/10

Pleasant

02 Aug 2026

Pamela

Decent hotel but the room had a terrible odor. Comfy beds, good a/c, convenient. Not a great space for dog walking but adequate. Bathroom was old and shabby.

2/10

Poor

31 Jul 2026

Jessica

Filthy rooms, ac window unit in the closet that's never been cleaned. Whole place smells like an ashtray

8/10

Excellent

30 Jul 2026

Denis

Well maintained grounds and clean rooms. Breakfast was oatmeal and breakfast bars so don't expect much there.

10/10

Exceptional

30 Jul 2026

Gillian

They had just finished cleaning our room when we checked in. It was nice. Bathroom was clean.

8/10

Excellent

26 Jul 2026

Gregory

It's an old walk up motel/motor inn with outside accessing doors to units. It's had a nice remodel and update. It was very satisfactory for a 1 night stay for a concert at Autzen stadium. Seemed like a fairly safe neighborhood with easy freeway access.

4/10

Poor

26 Jul 2026

Nancy

For a pet parent....you are put in the old rooms.
The beds are terrible...wool blankets?
Big whole in the ceiling above where you hang your clothes!
Not really any where to walk your dog to go potty other than under the cherry trees and just brushy
I would not recommend thus to any pet parent!!
The air conditioner is up in the wall...very noisy
You have pictures of the new area courtyard etc...but pets are not welcome there
I will never stay here again...or recommend it to anyone

4/10

Poor

26 Jul 2026

Marquis

Upon arrival, our check-in was unnecessarily delayed. There were several guests waiting in line while the front desk employee continued making lengthy, unrelated conversation instead of helping those waiting to check in. There was no sense of urgency or consideration for everyone’s time.

Unfortunately, the room was also not properly cleaned. The counters were dirty, the ironing board was stained and dirty so I couldn’t use it, and the toilet did not flush properly. Overall, the poor service and lack of cleanliness made for a disappointing experience. We will not be returning.

10/10

Exceptional

25 Jul 2026

George

Front desk was awesome & room was exceptional. Housekeeping was the BEST EVER!

10/10

Exceptional

25 Jul 2026

James

Great stay

10/10

Exceptional

25 Jul 2026

Steven

Like the air conditioning clean room

10/10

Exceptional

25 Jul 2026

Megan

This is my second time staying here, the staff is always wonderfully sweet and nights tend to be super quiet and peaceful. Super close to a bunch of restaurants and stores too. The housekeepers are super great at their job and I had my room cleaned and restocked daily

10/10

Exceptional

24 Jul 2026

Glenn

Pleasant. Comfortable. Nice amenities. Appreciated well-lit mirror and bathroom. Friendly staff. Lovely landscaping.

8/10

Excellent

22 Jul 2026

Cynthia

The place was clean but needs a little more attention to maintain the inside of the room to keep with the standard of the pictures posted and especially to match the outside garden area.

6/10

Pleasant

22 Jul 2026

FLORA

Needs bigger toilets
It was way too small for a adult
It would have been fine for a 3yr old

10/10

Exceptional

18 Jul 2026

Deborah

Only thing is room rug had some stains but felt clean. Could use new pillows kinda hard. Customer service excellent and atmosphere excellent. Room was clean.

Partner

8/10

Excellent

17 Jul 2026

Maritza

The hotel was in a good location. The staff was very friendly and helpful. The rooms were clean. It was nice because there was a restaurant on site. The only issue is that they need to upgrade the beds. It was good for one night for our travel.

Family_with_children

10/10

Exceptional

14 Jul 2026

TRACY

I stayed the end of june and it was cold, could have used another blanket and a heater. I would recommend this hotel.

Friends_and_family Family

6/10

Pleasant

13 Jul 2026

Frances

The front desk was great,and I really liked her. She fixed most the issues expedia caused
The beds how ever were not comfortable at all, and very noisy when you moved around on them. I worked at this hotel from 93-97. Not a lot has changed besides some paint on the walls. The beds were much better then. Oh and you can't use the damn pool anymore eithet the only reason I stayed.

Partner

6/10

Pleasant

13 Jul 2026

Jenn

Night staff wasn’t friendly

Friends

8/10

Excellent

12 Jul 2026

Douglas

The checkin process was great. Frank was very efficient and thorough getting me checked in.the room was clean and tidy. The bed was comfortable and I slept well. The single shower knob was reversed... Clockwise for hot and counter clockwise for cold. That was easily worked around and there was plenty of hot water. The carpet in the rooms do need to be upgraded as it has become stained over the years. Would I return? Definitely, yes!

Friends

10/10

Exceptional

11 Jul 2026

Sara

The front desk employee was very helpful when we were trying to figure out the best place for a quick meal and for timing to get to the airport in the morning.

Partner

10/10

Exceptional

11 Jul 2026

Raymond

Great

Self

10/10

Exceptional

11 Jul 2026

Raymond

I like staying there it’s close to so much

Self

2/10

Poor

11 Jul 2026

Timothy

Was charged over the rate for the room . And then charged a fee on top of that to get a different room . Was told there wasnt the room i had booked for pets but then when i look at the hotels website that was a lie . The room had spider eggs that had hatched in one of the corners of the room . Webs all over the walls . And a ac unit that had been screwed into ducting in the closet . The ac unit had its clean filter light on but you cand clean the filter because they screwed the ducting on the ac . So the filter hadnt been cleaned in years . My girlfriend and i both have respetory problems after staying and breathing the air from the ac . We figirsd out what was going on when we left and were both sick dont stay there

Partner

10/10

Exceptional

09 Jul 2026

Marlene

Very nice especially for the price. Beautiful grounds. There's a Japanese restaurant on the grounds with excellent food. Easy on and off the freeway

Family

8/10

Excellent

07 Jul 2026

Peter

the property felt secure. standard motel amenities. coffee maker and small fridge. they are serious about the 4pm check in time so if you need a place earlier they will not be able to check you in.

Partner

8/10

Excellent

07 Jul 2026

William

Very nice place to stay!

10/10

Exceptional

06 Jul 2026

William

Nice room for us and our pets. The lady working the check-in desk was amazing. Room was quite and overall was very good stay.

Partner

2/10

Poor

06 Jul 2026

Zachary

No actual pool, ac didn’t work, rooms not very clean

Friends

4/10

Poor

05 Jul 2026

Arun

We had a mixed experience staying at this property.

The Positive:
The front desk staff member who handled our check-in was polite, welcoming, and professional. AC in the room worked well.

The Room & Property Conditions:
The room required maintenance. The beds felt wobbly, and the bathroom door did not have a lock. The room lacked a full set of basic toiletries, which required us to return to the front desk to ask for additional items.

Additionally, there were individuals loitering in parked vehicles directly in front of our room for an extended period.

The Checkout Experience:
The staff working the morning shift during checkout were “cold”. During checkout, another employee walked in and she closely watched and stared at my wife while she was getting coffee. As an immigrant family, this interaction left us feeling highly unwelcome.

Due to the combination of room maintenance issues and the treatment we received at checkout, we will not be returning to this location.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

kade

House keeper cleaned my room everyday was very nice and very and caring so was the front desk!

6/10

Pleasant

04 Jul 2026

John

Check in was strictly at 4pm. Thus there was a line when it came to 4pm. Took a while, only one person at desk. They seemed low on staff some confusion with house keeping

10/10

Exceptional

03 Jul 2026

Jeannette

Clean room and property. Excellent price! Parking was not convenient for the location of the room.

Friends

10/10

Exceptional

01 Jul 2026

C. J.

Clean rooms in a quiet atmosphere with a very friendly and helpful staff.

Self

10/10

Exceptional

01 Jul 2026

Megan

The staff was very kind and helpful and the room was clean and comfortable.

Self

8/10

Excellent

30 Jun 2026

William

This is well maintained older property. Rooms are clean and comfortable. Staff was excellent and the grounds are beautiful. There's an on-site Japanese-Chinese restraunt for dinner or lunch. We didn't partake in the breakfast so no comment on that. The seems to be sufficient parking even for larger vehicles. I'm not sure about trailer or RV parking but it seemed better than some of the new properties which don't have any extra parking at all.

Family

10/10

Exceptional

29 Jun 2026

Penny

Room was clean with a comfortable bed. Front desk staff at check i. Was really nice and even commented that i had stayed there before. That made me feel like they valued me as a customer.

Partner

10/10

Exceptional

29 Jun 2026

Allison

Very clean! Friendly staff. Stayed for 3 nights.

Family

10/10

Exceptional

29 Jun 2026

kevin

Parking was very close to the room. Seemed safe had no troubles. AC/ Heat worked well but needed an upgrade to digital. No complaints at all for the price & availability but rooms could use a major overhaul & upgrade/updating.
Front desk lady was super kind and helpful. Provided great insight with consideration of our kids. She cared and I could tell. Much appreciated.

Family_with_children

6/10

Pleasant

28 Jun 2026

Adam R

Pretty shady that when an event is happening the howl/motels raise their price. Pretty sure that gouging

Family_with_children

10/10

Exceptional

28 Jun 2026

Randall

Nice room with a comfortable bed

Self

4/10

Poor

28 Jun 2026

Shawn

Dirty. Rude staff. Very old facility and not at all clean.

Self

10/10

Exceptional

23 Jun 2026

paul

All was excellent as always

Partner

6/10

Pleasant

22 Jun 2026

STACI

The parking was accessible, courtyard was nice, water bottle filler in lobby and instant oatmeal and coffee. Pretty simple and straight forward-nothing over the top-good or bad to say. Staff was helpful, but not overly friendly. Budget hotel for sure!

10/10

Exceptional

22 Jun 2026

Kathryn

Nice little courtyard In common area! Perfect location to a lot of great restaurants and only miles from the big stadium for a fraction of the price of the other hotels! Definitely will stay there again!

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Suzanne

We were in town for daughter’s track meet. Was clean and comfortable. Air conditioning was exceptional. Pillows were not great and room initially smelled musty but was clean with comfortable beds and price was great for what we were in town for.

Family

10/10

Exceptional

21 Jun 2026

Lynn

Place was well maintained. Nice outside sitting area and although the highway is nearby the rooms were very quiet

Friends

8/10

Excellent

21 Jun 2026

Ann

Easy and clean.

Family

10/10

Exceptional

20 Jun 2026

Nicole

Very helpful and friendly staff. Great restaurant right on the property. We had to stay in the area for our pet’s surgery and this was a perfectly located spot for us.

Pet

2/10

Poor

17 Jun 2026

Adriane

The carpet looked like a murder scene, air conditioner plugged with dander and dirt not functional, we moved out so maintenance could change unit, new unit undersized and we melted for two additional days . Beard clippings in and around sink, hair balls in the tub. Continental breakfast couldn't be cheaper or less. This place was priced like a 5 star lodge, $1440 for three nights and one day was wasted waiting of room repairs. This Inn is a single star and I could never recommend staying at that price point. We travel all over the world and this location completely sucked. Bring your own cleaner , vacuum and air conditioner and do not offer more than $20/night to stay there. Disappointing as hell.

Family

6/10

Pleasant

17 Jun 2026

Jessica

Only hotel we could find to go to Oregon graduation. No breakfast, check-in discouraged having your room serviced during stay, prucescwewe jacked up due to shortage of hotel rooms in the area. You could see the outside around the room door. It's just old and needs some work.

Friends_and_family Family

4/10

Poor

16 Jun 2026

Sarah

The property was very outdated & smelled musty & of old smoke. The AC unit did not work in 2 separate rooms but the staff was amazing & made sure to get us in a room that did have a working AC! It took two moves but the third room was finally a win!

Partner

10/10

Exceptional

16 Jun 2026

Cynthia

Everyone was extremely friendly and seemed at home. The landscaping was wonderful and showed care for the property.

Partner

4/10

Poor

15 Jun 2026

Belen

Every other hotel was booked; this was the only available accommodation. Would not have booked if there was any other option. The beds were uncomfortable, the staff seemed unhappy, and the building was older and worn. The next day we checked into a hotel 45 minutes away just to avoid staying there another night.

Friends_and_family Family

8/10

Excellent

15 Jun 2026

Mark

The facilities were adequate

Family

4/10

Poor

14 Jun 2026

Cathy

I will not stay here again. The room had not been vacuumed. The rooms were generally clean. The heat/ac took some figuring out. The mattress had a plastic liner on it, gross. The staff was friendly in person but not on the phone. Just koond of depressing.

Friends_and_family Friends

8/10

Excellent

11 Jun 2026

James

It's great for what it is. Not the Ritz and you won't find

10/10

Exceptional

11 Jun 2026

Carolyn

Overall, excellent. Beds are a little uncomfortable and could use new pillows but everything else was perfect.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Robert

Great convenient one night stop over.

Business Self

10/10

Exceptional

07 Jun 2026

John

First, I had occasion to contact the property several times before our arrival and the staff could not have been nicer nor more pleasant to talk to and were very happy to accommodate my requests. Upon arrival, again the staff was beyond helpful and pleasant and went above and beyond to promise us coffee earlier than their normal set up time (we were out early fishing). The rooms were very clean and everything worked and even though we were close to the freeway, the traffic noise never bothered us. There was ample parking for our truck. Finally there are many restaurants nearby including a Chinese/sushi restaurant in the parking lot which was actually very good.

4/10

Poor

07 Jun 2026

Honoree

Room was poorly cleaned (dirty floor, mildew in shower). No weather strip on bottom of entry door (light shining in and can feel cold air coming through).

Family

10/10

Exceptional

04 Jun 2026

Mary

I like the location, close to everything I need when in Springfield. The room was basic but clean and the bed was comfortable. The staff there are very friendly and helpful. I will use them again in the future.

8/10

Excellent

04 Jun 2026

Behr

Heater was very noisy.

Partner

10/10

Exceptional

30 May 2026

Glenn

The room was fragrance free as requested, much appreciated.

8/10

Excellent

30 May 2026

Emma

Property is decent. Personally it was a little noisy for us because our room window was next to the ice machine. So we can hear everyone that came for ice. All the appliances worked well. We had a good stay.

Family

6/10

Pleasant

30 May 2026

Bennett

Hotel room was worn out. Carpet in bad shape. Room did not smell right. Bathroom fan sounded like a small airplane taking off. Children size pillows. Room needs an upgrade.

4/10

Poor

30 May 2026

Jeff

Very old and dated. Not too clean. Needs updated.

Friends_and_family Family

10/10

Exceptional

23 May 2026

tracy

Staff were friendly. The room was clean. Groceries just across the road. Very convenient

Family

8/10

Excellent

23 May 2026

Judy

Room was comfortable, a little worn around the edges, but clean

Partner

10/10

Exceptional

22 May 2026

Silas

very close to many activities

Partner

6/10

Pleasant

21 May 2026

Eric

A place to lay your head when you need it. Don’t expect too much.

8/10

Excellent

20 May 2026

Ron

Clean. Parking inconvenient because of the walk around the building

Self

10/10

Exceptional

17 May 2026

C. J.

Great location and friendly staff.

Friends

10/10

Exceptional

17 May 2026

Bobbie

It was clean and I would recommend I'm close to a lot of stores and in a good neighborhood

8/10

Excellent

14 May 2026

Dooyong

Good conditions and very kind staff
Very loud at Friday night as near the main street

Family

6/10

Pleasant

12 May 2026

Nancy

The location was convenient to where we needed to be. And the staff when we checked in was nice and helpful. The rooms need to be cleaned better and need major updating. The beds were not comfortable and the floors were noisy.

Friends_and_family Family

2/10

Poor

10 May 2026

Evan

The place was clean so bonus there. But the bed was reminiscent of sleeping on boulders. And loud like rustling plastic bags with every move. AC did not work. Luckily the chair was somewhat comfy to sleep for an hour.

10/10

Exceptional

10 May 2026

Rebecca

Clean room, beautiful sitting areas, comfy beds. Helpful staff

6/10

Pleasant

10 May 2026

Johnnie

The Pet walking area was underneath large evergreen trees with LOW branches, undergrowth and overgrown grassy area. The area that was walking accessible had twigs and small branches, NO grassy areas, just dirt.

Pet

4/10

Poor

08 May 2026

Nicole

Was disappointed when we arrived, it was an older run down motel that had an odor.

Friends_and_family Family

10/10

Exceptional

07 May 2026

Glenna

Nice area, easy access to the interstate.
Grounds of the Inn were well kept, pleasant little garden area.
Staff personable and they know the area, so a wealth of information!

8/10

Excellent

06 May 2026

Arturo

Hotel is in a good area and well maintained and it was quite. Over all it's a nice hotel.

Partner

10/10

Exceptional

06 May 2026

Gwenyth

The Village innfolks were awesome. I had an extended stay for work and it was always safe, clean, and quiet.

8/10

Excellent

05 May 2026

David

Cool visit, nice hotel.

8/10

Excellent

03 May 2026

Nikole

Was a nice stay. Clean. Air conditioning and heat. Free parking. Very friendly staff. Will come back again ☺️

Partner

8/10

Excellent

02 May 2026

Eddie

Great staff! Location felt secure. Good room for the price.

Self

10/10

Exceptional

01 May 2026

Ryan

This was a great hotel to stay at! Rooms were clean, staff members Frank and Anna were very helpful and supportive in the check out process, and the property looked and felt safe. I even forgot my wallet and they mailed it back to me! Wonderful stay for our athletic team and no complaints!

Business

8/10

Excellent

30 Apr 2026

Janice

The staff were extremely friendly and helpful

Partner

8/10

Excellent

29 Apr 2026

Lenny Wayne

We have stayed here many times. It’s an older motel but is well kept, clean and always feels safe and is very adequate.

10/10

Exceptional

28 Apr 2026

Robin

Plenty of parking with great staff and well equipped rooms. Room comes with a mini fridge, microwave, tv and AC. The checkin lobby is also filled with light snacks, coffee and water for you to take.

There is a Chinese/ Japanese restaurant 2 steps away within the parking lot. Nothing to shout about but extremely convenient.

Self

8/10

Excellent

27 Apr 2026

Eric

My wife and I stayed here while visiting my mother, and overall, we were very pleased with our experience. The room was lovely, and the pricing was quite reasonable; a great value for the quality offered.
Our one notable complaint concerns the mattresses. Both my wife and I found them quite uncomfortable, as they seemed to lack adequate support, to the point where I could actually feel the rails of the box spring or bed frame beneath me. I weigh 500 lbs, so I understand that may be a factor, but my wife, who weighs around 250 lbs, found it equally painful. It's worth flagging for the hotel, as the mattresses may simply be worn out and in need of replacement.
Despite this issue, we would still consider returning and would recommend the hotel to others looking for an affordable and pleasant place to stay — just be aware that lighter sleepers may find the beds acceptable, while heavier guests might want to bring additional padding.

Family_with_children

8/10

Excellent

26 Apr 2026

Sidney

The property is so old you need to constantly try to figure out how to use the archaic heat and air conditioning systems. Otherwise, it would suit your needs.

Friends_and_family Family

6/10

Pleasant

20 Apr 2026

Patrick

Kind of loud, lots of spiders.

10/10

Exceptional

08 Apr 2026

Kelsey

Rooms were clean and quiet

8/10

Excellent

06 Apr 2026

Jamie

The motel was perfect for us with two pets. It was clean, reasonably priced, and in a good location.

Pet

8/10

Excellent

04 Apr 2026

Margarita

The room was clean but the mat in the bathroom was moldy. The staff was friendly and attentive, parking was well lite. The heater was noisy and the bed was lumpy.

Self

10/10

Exceptional

04 Apr 2026

Kathleen

The Inn property was well maintained and cute. Room was very clean and bed was comfy. It was all great

Friends

10/10

Exceptional

29 Mar 2026

Theresa

clean and pretty while not expensive no real amenities basic cable. restaurant is ok not great food or service. room very clean and property lovely and quiet while close to hwy and food/grocery down the street.

Partner